CANADA’S NATIONAL NDT MAGAZINE

JOURNAL2013 Special Reprint Issue

Vol. 34 NOs. 2-6

How to Kick-
Start your
Career in NDT
— The Ultimate
Guide

Featuring:
Part 1: 6 Career Search Tips for Prospective NDT Employees
Part 2: 7 Resume Writing Tips Every NDT Professional Should Know
Special Article of Interest: How to Write an Effective Consultant’s Resume
Part 3: 6 Helpful Hints to Make your Cover Letter Stand Out
Part 4: 7 Tips to Make you Shine in a Telephone Interview
Parts 5/6: 7 Ways to Excel in an In-Person Interview & 3 Ways to Shine as a New Hire

Written by: Don Courchesne, Member Services Coordinator – Canadian Institute for NDE (CINDE)
Don Courchesne is a subject matter expert in the area of Communication strategy, social media, and digital
communications. He has a combined honours Bachelor of Arts degree from McMaster University in Labour Studies and
Communication Studies as well as his Master of Arts in Communication and New Media from McMaster University.

This compilation of reprints is available as a free dowload to CINDE Members from the Members area at
www.cinde.ca
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 CANADA’S NATIONAL NDT MAGAZINE CANADA’S NATIONAL NDT SOCIETY

JOURNAL
March / April 2013
JOURNAL
May / June 2013
VOL. 34 NO. 2 VOL. 34 NO. 3

NDT for the Energy Industry NDT for the Energy Industry

Look INSIDE for: Look INSIDE for:

Feature Article: Thermography in the Coal Industry
Article of Interest: Integrated Procedures and Monitoring Methodologies for
Thermographic Investigations of Architectural Heritage:
Two Applicative Cases in Sicily, Italy
NDT in Canada 2013 (Oct. 7-10 in Calgary, AB): Conference Committee Announcement
Career Zone: How to kick-start your career in NDT- The Ultimate Guide — Part 1
Feature Article: Nondestructive Evaluation of Wind Turbine Blades Using Line
Scanning Thermography
Article of Interest: Damage Detection in Wind Turbine Blades Using Acoustic Techniques
NDT in Canada 2013 (Oct. 7-10 in Calgary, AB): Keynote Speakers Announced
Career Zone: How to kick-start your career in NDT - The Ultimate Guide — Part 2
Regulatory Announcement: CNSC Process of Exchange of QO/EDO Cards

Publication Agreement No. 40041678 Publication Agreement No. 40041678

INDEX
Career Outlook: Nondestructive Testing (NDT) Technician
by Don Courchesne .......................................................................................... 4

How to Kick-start your Career in NDT

Written by Don Courchesne, Member Services Coordinator CINDE

Part 1 6 Career Search Tips for Prospective NDT Employees ............................ 6

Part 2 7 Resume Writing Tips Every NDT Professional Should Know ................ 8
How to Write an Effective Consultant’s Resume and
Make it Easy for Clients to Choose Your Services
by Roy O. Chistensen, RET, Christensen Qualityworks Inc. ............................ 10

Part 3 6 Helpful Hints to Make your Cover Letter Stand Out ............................ 13
Part 4 7 Tips to Make you Shine in a Telephone Interview ............................... 15
Part 5/6 Ways to Excel in an In-Person Interview &
3 Ways to Shine as a New Hire .............................................................. 17

CANADA’S NATIONAL NDT SOCIETY CANADA’S NATIONAL NDT SOCIETY

JOURNAL JOURNAL
CANADA’S NATIONAL NDT SOCIETY

JOURNAL September/October 2013 November/December 2013

July / August 2013
VOL. 34 NO. 5 VOL. 34 NO. 6
VOL. 34 NO. 4

NDT for the Energy Industry

NDT for the Energy Industry
Look INSIDE for:
Feature Article: Solar Cell Development Requires Effective Metrology: Lock-In
Thermography Can Help
NDT in Canada 2013 (Oct. 7-10 in Calgary, AB): Conference Preview
Career Zone: How to kick-start your career in NDT - The Ultimate Guide — Part 3
CINDE News: CINDE Annual General Meeting Signals Strong Finish and Bright Year Ahead
NDT for the Energy Industry
Look INSIDE for:
Feature Article: What’s Happening in the Global NDT Market?
Article of Interest: IIW Commission V – NDT and Quality Assurance of Welded Products
NDT in Canada 2013 (October 7-10, 2013): Preliminary Schedule Announced
Career Zone: How to kick-start your career in NDT – The Ultimate Guide- Part 4
Look INSIDE for:
Feature Article: Meeting the Difficulties of an ASME Calibration for Pipe Welds
Article of Interest: The Best in the West: NDT in Canada 2013 a Resounding Success in
Calgary, AB
Career Zone: How to Kick-Start your Career in NDT – The Ultimate Guide - Parts 5 & 6
Call for Papers: NDT in Canada 2014 and COG 5th In-Service Inspection Workshop
Conference Reports: CMVA Annual Seminar, Banff, Alberta
Certification 2013, Zagreb, Croatia

Publication Agreement No. 40041678 Publication Agreement No. 40041678

Publication Agreement No. 40041678

 Career Outlook:
Nondestructive Testing (NDT) Technician
By Don Courchesne

According to statistics released by the Government of Canada (Working in Canada), a career in the field of NDT is an
excellent choice. The National Outlook 10-Year Projection (2011-2020) published and modified at the end of 2013
indicates that industry professionals and prospective job candidates are in a growing industry.

What are the chances of finding a job in NDT?

The projected job openings outnumber the projected job seekers
in NDT (Figure 1). This is due to a few different factors. Firstly,
there will be a demand as a result of retirement. The projections
determine that the average age of worker in this industry is
higher than average, but the retirement age is the same as other
industries (59 years of age). New workers entering the workforce
or moving up from lower positions will have to replace them. It is
forecasted that 55% of jobs in the years of the outlook projection
will result from retirees.

Secondly, there will be an expansion demand for workers in the

industry, which will account for approximately 36% of new jobs
through the outlook period. The NDT industry is growing and it can
be linked to a few factors. One part is due to aging infrastructure—
older facilities and aging structures. Organizations don’t want to
make the significant investment in new equipment for facilities.
This increases the demand for inspection and will increase the number of positions available. There are also increased
standards and regulations in various fields such as the environment, occupational health, and safety that contribute to a
higher demand.

The job prospects look fantastic in NDT, so it’s a great time to get trained and certified.

Is being a NDT technician a stable Career?

A Labour Force Survey in 2012 says that a career as a NDT technician is very stable. Approximately 97% of workers in
the occupation worked full-time.

Where can I find job opportunities for a career in NDT?

You can find NDT jobs all across Canada. As a NDT technician, you can have a very diverse career and travel across
Canada and the rest of the world.

Does working in the field of NDT pay well?

Wages depend on a few different factors including job requirements, work conditions, and level of certification. They also
vary significantly between regions for a variety of reasons: location, labour agreements, and the availability of workers to
name a few. Wage estimates for 2011-2012 stated that Canadian NDT inspectors (as a whole) had a median wage of
$30.00/hr. Information from Service Canada determined that 64.2% of NDT inspectors made over $50,000 in comparison
to all other occupations at an average of 31.1%.

What kinds of industries can I work in?

The last census data available (2006) indicates that there are three industries/sectors employing the highest number of
people in the profession:

Industry/Sector %
Professional, Scientific and Technical Services 37.80
Manufacturing 27.20
Mining and Oil and Gas Extraction 11.10

4
How can I get started?
To become a certified technician, there are three elements:
1) Training Hours (For example, attending a CINDE training course) where you have a specific number of theory and
practical (if applicable) hours
2) Work hours (on-the-job experience hours for a specific method of NDT)
3) Government exams (practical exams and written exams required by Natural Resources Canada—the Certifying Body
for NDT in Canada)

About CINDE:
The Canadian Institute for NDE (CINDE) is Canada’s non-profit, member-based, technical society dedicated to the people
and companies engaged in the business of nondestructive evaluation (NDE), nondestructive testing (NDT), and inspection.
CINDE offers world-class NDT training, is a government approved full-service certification examination centre, and offers
many member services including an internationally recognized conference, chapter events, and a specialized employment
posting board for NDT careers. For more information, please visit www.cinde.ca and http://events.cinde.ca/.

Sources:
1

Explore Career Job Market Report – “Outlook” http://www.workingincanada.gc.ca
2
Explore Careers Job Market Report – “Wages” http://www.workingincanada.gc.ca
3
Service Canada - Nondestructive Testers and Inspectors http://www.servicecanada.gc.ca

* The projections and estimates cited within the above reports were obtained during January 2014. The reports may
change over time.

Looking for a
career in NDT?

Visit our website:

www.cinde.ca
or call
1.800.964.9488

5
 How to Kick-start your Career in NDT —
The Ultimate Guide (Part 1)
Don Courchesne - Canadian Institute for NDE (CINDE)
Editor’s note: This article is the first in a series that will appear in the journal throughout 2013. These articles will
provide hints, tips, and tricks for individuals aiming to increase their chances of advancing their career in the NDT
industry in regard to the areas listed below.
1. Introduction/Tips when searching for a NDT career
3. Cover letter tips
5. In-person interview tips
Introduction:
This might be the beginning of a career that you will love
for the rest of your life. From aircraft to oil rigs and pipelines
to being hundreds of feet in the air on a bridge or crane,
NDT offers a dynamic working environment where you can
get the best of both worlds — hands on experiences as
C
C well as mental work that requires a great deal of attention
A
A
to detail.
R
R NDT is gaining
increased attention
E
E globally and the
E
E industry is achieving
some incredible
R
R gains. According to
the PQNDT Salary
Survey for 2012, jobs
Z
Z in NDT are in higher
demand while wages continue to increase. The industry
O
O is also showing no signs of that growth stopping. It’s no
N
N wonder why so many people are choosing careers in NDT
— it’s the perfect time to start!
E
E above] seems like a simple concept, but I can’t count the
Starting off, it’s obviously important (and necessary) to
have training in NDT for a number of factors (certification,
employability, safety) and if you are aiming to get hired in
the industry, you have to have a strong knowledge base.
At CINDE, there are a variety of courses on many different
NDT techniques (liquid penetrant, ultrasonics, magnetic
particle, radiography, eddy current, CEDO prep, etc.) as
well as courses available for professional development that
you can attend in order to expand your knowledge base.
You can find out more about the courses by visiting www.
cinde.ca.
Whether you are just starting out, or have been in the
industry for a long time, your learning should never stop.
As Roy Christensen stated in the Sept/Oct 2012 CINDE
Journal, you should constantly update your skills — reading
constantly on the state of the industry and developing/
updating yourself and your skills constantly. The more
knowledge you have on the industry, the more you will be
able to speak about with others in the industry. The more
you are able to talk intelligently about the industry, the more
6
30 CINDE Journal t Vol.34 t No.2 t March/April 2013
2. Resume tips
4. Telephone interview tips
6. Tips for after you start your career in NDT
employers, companies, and other technicians will know
that you have a strong knowledge base in NDT.
6 Career Search Tips for Prospective NDT Employees
So, you’ve
completed your
training (hopefully
at CINDE!) and are
now looking for a
career in NDT —
but where do you
start? It can be
very overwhelming.
There are pages
upon pages of career postings on more websites, job
boards, and emails than you could possibly read. So how
do you find the job of your dreams? How do you manage
your job search?
1. Know what you want to do and what industry you
want to do it in.
As Celine Lemire, a HR professional in NDT states, “[the
times I have had people call me and ask me what we
do and if we have any jobs available. That is a huge red
flag. Also, you have to know your Industry — research
companies that are in your area of expertise. Check out
their websites and social media pages like Facebook,
LinkedIn or Twitter”.
2. Be very prepared
Alison Doyle, human resources expert and employment
writer on about.com wrote an excellent article titled,
“Top 10 Job Search Tips” which can be summed up in
the section heading above — be very prepared. Being
very prepared means having an up to date (and error-
free) resume that is polished, having references ready,
and having in-depth knowledge of the industry (key
companies, where the industry is headed, what methods
are used for what, etc.). Anticipate what employers are
looking for, or what they will look for in an employee and
be what they need.
www.cinde.ca
3. Reach out to your network
Your network is very important to the job search, if not the
most important. How many people do you know who have
received interviews or jobs because “they know someone”
or “know someone who knows someone”? Chances
are, you know at least one. This is what is referred to as
“the hidden job market”. There are many jobs that aren’t
advertised, so expanding your network is key. As Catherine
Maybrey, Career Counsellor at McMaster University
in Hamilton, Ontario says, “The hidden job market is
enormous. A lot of great jobs don’t get posted because they
are given to people in an individual’s professional network”.
Attending industry events, meetings, and workshops on a
consistent basis are good ideas for that reason.
Being a CINDE member, you have access to many
industry contacts and events to further your career —
the NDT in Canada conference (http://events.cinde.ca),
chapter events, CINDE’s LinkedIn page, and many other
networking opportunities. It’s important to take advantage
of important opportunities like this to network with other
people in the industry — you never know when it could help
you out.
4. Put your best foot forward
You might have heard a few stories in the newspapers
or on the internet regarding employers searching on
Facebook and the internet in general and not hiring people
because of what they find. Your online persona may affect
how you are perceived — affecting whether you get an
interview or the job. It’s an important thing to keep in mind
during the job search.
5. Don’t just look for work, have work look for you too
There are many large websites where you can find job
postings as well as small niche or industry websites
that offer a more
concentrated search.
Social media (E.g.
Facebook, Twitter,
LinkedIn) can also
be a great place to
announce that you are
seeking employment
(using your network to
your advantage). Many
recruiters are beginning to post more and more of their jobs
online — making it almost necessary to engage with them
on social media and their company websites.
The CINDE website has an area to search for jobs, post
jobs, and post your resume. It is an excellent resource
and one of the many benefits of being a CINDE member!
The job postings are also printed in the CINDE Journal —
you can reach thousands of readers with just a few clicks of
the mouse.
6. Apply
What will change if you don’t apply? Nothing. What could
change if you do apply? Everything. Many times, people
will not apply because there are barriers to applying
(endless applications, cover letters, resumes, etc.). You
could be missing out on the opportunity of a lifetime by not
following through.
If you follow these 6 simple, but effective tips, you’ll be
heading in the right directing on your job search.
Our next CINDE Career Zone Article will be on Resume
tips — be sure to keep your eyes on the CINDE Journal to
make sure that you are prepared to succeed in your search
for a new or better job!

Visit us at: www.cinde.ca

or contact
d.luey@cinde.ca
for more information on
many of the benefits
of becoming a member of CINDE.

Plan to play an active part

in your NDT community.

7
www.cinde.ca CINDE Journal t Vol.34 t No.2 t March/April 2013 31
 How to Kick-start your Career in NDT —
7 Resume Writing Tips Every NDT Professional
Should Know (Part 2)
Don Courchesne - Canadian Institute for NDE (CINDE)
Editor’s note: This article is the second in a series that will appear in the journal throughout 2013. These articles will provide hints, tips, and tricks
for individuals aiming to increase their chances of advancing their career in the NDT industry in regard to the areas listed below.
1. Introduction/Tips when searching for a NDT career
3. Cover letter tips
5. In-person interview tips
Whether you’re just starting your career
in NDT or are looking for your next
opportunity, your resume is where
your success will start. After all, the
purpose of your resume is to get you an
interview. However, there are endless
resources on how to write a resume, so
how are you supposed to make heads or
C
C tails of it? The Canadian Institute for NDE consulted professionals from
A
A
outside and within the NDT industry for their perspective on what makes
a resume stand out.
R
R 7 Resume Writing Tips Every NDT Professional
E
E Should Know
E
E 1. Tailor your resume.
This is the most important tip for resume writing. Think of your resume
R
R as a suit/dress. Sure, you can buy one off the rack, but to really look
great, stand out, and put your best foot forward, you have to get it
tailored to fit. The same applies for a resume. If you have a generic
Z
Z resume with a generic list of your jobs and tasks performed at a
workplace, then recruiters will see that and add it to the reject pile.
O
O Celene Lemire, a HR professional in the NDT industry states, “Nothing is
worse than sending a resume out to a huge list of people in hopes that
N
N one of them calls you back. Take the time to be specific.”
E
E Pro tip: “Know who you are sending it to. Try calling into the company
and asking who the hiring manager/recruiter is, or who to email a
resume to,” says Lemire. This not only shows that you have initiative
and attention to detail, but it might keep your name fresh in the minds of
recruiters.
2. Use the job posting/advertisement as a guideline.
It’s much easier to be what a company wants when you know what
they’re looking for. Print out the job posting and have it with you as
you write your resume; you’ll be able to give them what they want by
catering your resume to their needs. Does the posting ask for specific
credentials (CGSB, API, etc.)? Add yours in or describe what you’re
planning to do to get them. Does the position require a certain amount of
experience? Demonstrate yours by listing your years of experience. Your
resume should be about how well you fit what they need. Be what they
need — not what you think they need.
Pro tip: If recruiters have special requests or specific instructions (quote
a reference number, a special title in the subject line of an email, etc.)
follow them. If you don’t follow them, it’s a simple way to get filtered out
of the job search because you weren’t paying attention.
3. Keep format simple.
Your name should be the first thing that is seen on each page (to a
maximum of two pages) and you should also avoid fancy fonts. Roy
8
30 CINDE Journal t Vol.34 t No.3 t May/June 2013
2. Resume tips
4. Telephone interview tips
6. Tips for after you start your career in NDT
Christensen, the CINDE Member
Services Chair and a consultant with
years of hiring experience states,
“Using different formatting and
fancy fonts will take the focus away
from your technical skills and other
attributes”. Taking the focus away from
you and your skills is definitely not
something you want to do. In general,
keep it simple and clean.
Pro tip: When saving your resume, save it in PDF format. It will
give it consistent formatting so that it will look the same on anyone’s
computer and avoid any difficulty from opening in different versions of
word processing software.
4. Keep it professional.
If you have an email like “supercoolguy@something.com” or
“pinkbubbles@something.ca” you should probably change it to
sound more professional. Having an email like “firstname.lastname@
something.com” is ideal. A Calgary-based HR executive states “email
addresses with words other than your name in them or that include
numbers demonstrate a distinct lack of professionalism. Create an
email account designated specifically for your job search. Use your
name in your email address and make sure to include your new email
address in your resume.”1
Pro tip: In addition to having a professional email, change your
privacy settings with any social media profiles to “private”. If recruiters
can find your social media profiles, they might see things you might
not want them to. Alternatively, create a profile on a site such as
LinkedIn that is dedicated more to business and “professionals”.
5. What you achieved at a workplace
vs. what you did at a workplace.
Employers have to add value to their
companies and are looking at you to
help them do it. Your resume is not
about the routine functions you
performed during your time with a
company —it’s about the outcomes and value that you added to
your company. How was your client retention? Did you contribute to
any reductions in costs? Did you help increase revenues? The
possibilities are endless, but it’s important to quantify results.
“Candidates must present objective facts about their success — not
platitudes”1, says Bruce Hurwitz, President of Strategic Staffing.
Pro tip: Quantify what you have done in percentages and numbers.
You can demonstrate to recruiters that you are the added value they
are looking for.
www.cinde.ca
6. Edit your resume thoroughly before sending it in.
Being in an occupational area where your attention to detail has to
be very high, it’s important that you demonstrate error free accuracy
through your resume. If you have spelling errors or inconsistencies in
your resume, it is a red flag to an employer. If you won’t take the time
to read through your resume for errors, why should they hire you to
perform inspections for them?
Pro tip: Do not rely solely on spell-check. Spell-check is an excellent
tool to use, but it’s not perfect. Have someone you trust go over your
resume. Be mindful of differences in spelling (there, their, they’re, etc.)
as they aren’t caught all the time.
7. Didn’t get the job? Call/email and ask for feedback.
Not only will this help you improve your resume for the future, but it
shows a lot more about you as a person to recruiters. It demonstrates
that you are receptive to constructive criticism and that you strive for
continuous improvement. It also keeps your name fresh in the minds
of recruiters who sometimes have to go back through their list of
candidates for more interviews.
Pro tip: Come up with some questions before you call and make sure
that they are not aggressive at all. One example, given by Management
Consultant Allison Green is: “I appreciate your time speaking with me
about the position, and I hope you’ll keep me in mind if something opens
up in the future that you think I would be a good fit for. Is there anything
you felt I could do to be a stronger candidate in the future?”2
It’s important to note that a cover letter should always accompany
your resume to an employer. Be sure to read Part 3 in the next CINDE
Journal to read about cover letter writing tips to help you kick-start your
career in NDT!
References:
1. Hayashi, Yuki. “9 Things to Avoid When Writing a Resume.” Canadian
Living. N.p., n.d. Web. 17 Apr. 2013.
2. Green, Alison. “Asking for Feedback After a Job Rejection.” Ask a
Manager. N.p., 13 Aug. 2007. Web. 17 Apr. 2013.

Two of the many CINDE

Member Benefits
include posting your
resume and/or an
available job into the
current CINDE Journal,
on the website, and
at our NDT in Canada
Conference.

At our annual NDT in

Canada Conferences, our Career Zone attracts companies
looking for inspectors and people looking for employment.
Notice all the job postings ... now is definitely the time to
pursue or advance your career in NDT!

9
www.cinde.ca CINDE Journal t Vol.34 t No.3 t May/June 2013 31
How to Write an Effective Consultant’s Resume
And Make it Easy for Clients to Choose Your Services
By Roy O. Christensen, RET, Christensen Qualityworks Inc.

Introduction
There are oceans of information on the internet and in other resources for
writing an employment curriculum vitae (CV) or resume (see Figure, 1), but
a search for information about a consulting resume will draw fewer hits.
This article will address that gap by providing insight into the similarities and
differences between these two types of resumes and will also offer some
practical ideas for preparing an effective resume that makes it easy for clients to
choose your services.

The Merriam Webster dictionary defines a consultant as a person who gives

professional advice or services. If that is your occupation, then shouldn’t your
resume clearly demonstrate your professionalism? If it does not, then you may
be making it easy for clients to not choose your services.

First Things First Figure 1 – An Employment Resume

As with any writing, it is of paramount importance that it is done with the
audience in mind. That means you need to use their terminology to describe the solutions or services that they need.
The purpose of an employee resume is to make a strong first impression and to be selected for the next step in the hiring
process—an interview. The purpose is not to dazzle the reader with your previous employers and work history. When a
consultant is hired however, there may be a personal or telephone interview, or no interview at all, depending upon the
need.

This is because a consultant may work as a self-employed contractor, through an agency, or as an employee for a
consulting company. A consultant may also work on one or more assignments, either full or part-time, for short or long-
term. The location may be at the client’s workplace or job site or another location such as at their supplier’s facility. The
consultant may be an entrepreneur, technical specialist, subject matter expert (SME), or a retiree who wants to continue
working full or part time.

For anyone who has only submitted resumes, the process of reviewing submissions and choosing candidates may be
hard to imagine. When a consultant’s services are needed, usually right away, how is the best candidate selected?

This process was vividly illustrated to me by Colin McDougall during a communications class in the SAIT Welding
Engineering Technology (WET) Program. He said that resumes are like plastic containers of food. Before eating anything
from your fridge at home or the office, you may ask yourself “what is it,” or “when did I it put here,” and “will it be OK to
eat?” The result is often that the food is discarded and fresh food is prepared or purchased. Reviewing resumes often
takes the same approach: “if in doubt – throw it out.”

The Similarities
The referral is a preferred hiring method for employees and consultants but it is not always possible. In many cases,
resumes are required for the initial consideration of candidates. For that reason, both employee and consultant resumes
must be focused and polished. An unprofessional resume can be deleted in one mouse click. With that in mind, what
decision-maker would want to interview or hire someone with an unprofessional resume that has:

• Mistakes and proofreading errors?

• Busy or fancy formatting?
• Audience not targeted?
• More than two pages?
• Dated appearance?

What the reader needs to know is that you can successfully provide the services that they need. There are significant
differences however, with how your information should be presented for consideration as an employee vs. as a consultant.

10
The Differences
In the article “Resume Style for Consulting,” Charlie Rossiter states that a functional resume emphasizing skills and
accomplishments is better for a consultant than the chronological approach of summarizing background and experience.
He says that someone hiring a consultant wants to see evidence that the consultant can produce results and recommends
using a “services” section in the resume. This would be used instead of a professional profile or summary that is used
in an employee resume. He also recommends using skills, accomplishments, and past clients sections to complete the
resume.

Moreover, detailed job descriptions do not belong in a consultant’s resume. Instead

the focus must be on applying your skills to the client’s needs. Someone with a
long employment history and vast experience may find it difficult to condense their
qualifications into one or two pages. A one-page corporate format may be used instead
(see Figure, 2), with a two column layout that highlights education, certifications,
memberships, major projects, and accomplishments. This will neatly summarize your
qualifications by highlighting only the relevant details that the client needs to know.
This also serves to hide any gaps in your employment history. A professional photo and
company logo or name may also be included.

Figure 2 – A Consultant Resume
In the article “Retiring From Retirement - Resume Tips For Candidates Re-Entering the
Workforce After Retirement,” Stephen Van Vreede also encourages that you consider your
target audience by using terminology that will be valued and understood. He recommends
against attempting to explain anything in your work history (e.g., gaps); this information
may or may not be discussed later during an interview.

Another difference is that a consultant may not be recruited through a career ad describing roles and responsibilities.
Instead, a consultant may be recruited through a referral or business resource with a request for a specific service. Finally,
if you work as a consultant through an agency or consulting company, the resume presented to clients should never be
the same resume that was used to get the consulting job, and it must show either some consulting experience or the
consulting services to be provided.

Cover Letters
A client may not request a cover letter, however if appropriate (e.g., first or large contract), a cover letter should
accompany the resume to promote your services and demonstrate your professionalism. In the article “Cover Letters -
Purpose and Structure,” Ford Meyers describes the cover letter as a sales presentation in disguise, but if it says “hey,
I need a job and here’s my resume” it is not impressive. Think “throw it out.” The cover letter must be a concise but
personal introduction, addressed to a specific individual and company to highlight your qualifications and the services to
be provided.

Online Profiles
Another important element of any consulting business development or career search is an online profile that connects you
with colleagues, clients, and opportunities. This may be on a website, a professional network (such as LinkedIn), or both.
The purpose of an online profile is different than a resume, which means that it may contain much more comprehensive
information about your experience, qualifications, and services, including examples of your work. LinkedIn can turn a
profile into a resume in seconds, but that does not mean it is ready for use as-is by a consultant, or anyone else. Since it
is so important, it is worth stating the obvious, that your online profiles should be completely professional; these are not a
forum for posting personal or other information.

Summary
When writing a resume, whether to work as an employee or consultant, the services of a career coach or resume writer
should be obtained to ensure you resume is up-to-date and well-written. Alternatively, career resources are readily
available from many nonprofit and government agencies. In Alberta, the Alberta Career Information Hotline provides
resume writing resources and services, including a free resume review service for Alberta residents and/or those seeking
employment in Alberta. There are many opinions about what may make a good resume better, and these are often
industry-specific, so some professional advice is often very useful.

A recruiter may initially spend only a few seconds reviewing your resume, so it must be compelling. Your resume should
answer the question as to why the reader should want to interview or hire you. For specific ideas about how to write a
great resume that will get more than a cursory review, see the article by Vivian Giang, titled “19 Reasons Why This Is An
Excellent Resume.”
11
A consultant has a very different role than an employee and therefore the
process for hiring consulting services is also very different, including the
requirements for a resume. Presenting the information your client needs to know
clearly and concisely will make it easy for them to choose your services.

References
1. Resume Style for Consulting, Charlie Rossiter http://www.ehow.com/
info_7772563_resume-style-consulting.html
2. Retiring From Retirement - Resume Tips For Candidates Re-Entering the Workforce After Retirement, Stephen Van
Vreede http://EzineArticles.com/2081561
3. Cover Letters - Purpose and Structure, Ford Meyers http://ezinearticles.com/?Cover-Letters---Purpose-and-
Structure&id=7748232
4. Career Information Hotline http://alis.alberta.ca/ep/eps/hotline/abouthot.html
5. E-Resume Review Service https://alis.alberta.ca/ep/eps/hotline/resume.html
6. 19 Reasons Why This Is An Excellent Resume http://www.businessinsider.com/why-this-is-an-excellent-
resume-2013-11

Photo Sources
1. An Employment Resume http://thebus.net/sites/default/files/ResumeTemplate.jpg
2. Find the Mistake http://3.bp.blogspot.com/--lJ3sYnVmJc/TywIFaxgSkI/AAAAAAAALbs/00laxHXMIlM/s1600/
Find+the+mistake.jpg
3. A Consultant Resume prepared by Roy O. Christensen
4. Brain Problem Solving http://1.bp.blogspot.com/-esVpIESvg70/USo1Kpl1FpI/AAAAAAAAGus/Wu8Aiu2mGeA/s1600/
brain-problem-solving.jpg

Roy O. Christensen, RET, is an integrity specialist for Christensen Qualityworks Inc., providing consulting services for coordinating,
developing and leading quality and integrity management programs for the manufacturing, construction and in-service use of
structures and pressure equipment. His experience includes pressure equipment integrity management programs and oil sands,
pipeline, O&G, infrastructure and The Bow tower projects in Calgary, Alberta.
Contact: qualityworks_inc@shaw. ca or www.linkedin.com/in/roycqi.
Photo credit Martin Christensen 2007 at Atomium in Bruxelles, Belgium

CINDE
invites
you to submit your
papers:
Technical, Research,
Articles & Pictures of Interest
to memberservices@cinde.ca
12
 How to Kick-start your Career in NDT —
6 Helpful Hints to Make your
Cover Letter Stand Out (Part 3)
Don Courchesne - Canadian Institute for NDE (CINDE)
Editor’s note: This article is the third in a series that will appear in the Journal throughout 2013. These articles will provide hints, tips, and tricks
for individuals aiming to increase their chances of advancing their career in the NDT industry in regard to the areas listed below.
1. Introduction/Tips when searching for a NDT career
3. Cover letter tips
5. In-person interview tips
According to the Government of Canada Employment Services, a
cover letter is a formal letter that accompanies your resume. However,
a cover letter is much more than that. A cover letter can be a “make or
break” part of your employment application. It’s important to note that
a cover letter should be included with your resume for every position
that you are applying for. Yes, that means a lot more time must be
C directed toward your job search, but cover letters really are what make
you stand out among other applicants.
A - Your contact information
Not only will writing a cover letter test your attention to detail but it
R will also test your communication skills— an important soft skill that
E employers value highly. The Canadian Institute for NDE asked industry
experts for their input regarding cover letters. Below are six helpful
E hints to start you off in the right direction.
R relate to the position, how your values/goals fit with the
Research first
Z If you have been following
“How to Kick-start your Career
O in NDT — the Ultimate Guide”
up to this point, then you know
N that researching is always
E one of the first steps. Knowing
about a company is important.
You can cater what you will be
writing to who they are and be
an applicant who would be an excellent fit (assuming your values and
goals align with the organization you are applying to). Companies are
not only looking for experience and qualifications, but also a good fit.
Make sure that you can be it!
Don’t be generic
The tip on your resume being tailored to each employer in the last
issue extends into your cover letter. Obviously, there are some points
where you can be generic (such as ending in a standard pleasantry,
etc.) but you really should tailor it to each individual position you are
applying for. Would you give the same answer for different questions
being asked on a test? Then be sure to respond differently to
employment opportunities.
30 CINDE Journal t Vol.34 t No.4 t July/August 2013
2. Resume tips
4. Telephone interview tips
6. Tips for after you start your career in NDT
Pick a format and stick with it
If you have researched how to write a cover letter, you’ll know there
are as many formats as there are people saying which one is the best.
Choose one that is best for you (and that is professional) and stick with
that format. Remember to include contact information and to keep your
cover letter to one page.
C
In general, the format tends to be similar to the following:
A
- Contact information of person who is hiring
- First paragraph (addressing what position you are applying for,
R
how you became aware of it, why you are interested in the position E
of organization)
- Middle paragraphs (how your experience, skills, and interests E
R
organization)
- Closing paragraph (briefly restate your interest or good fit, give
contact information, and finish with some pleasantries such as “I
look forward to meeting with you”, or “Thank you for considering
Z
my application” O
- Sincerely,
- Your signature (and full name under the signature) N
E
It doesn’t summarize your resume-It interests the reader
One of the largest mistakes you can make is to summarize your
resume in a cover letter—that’s not what a cover letter is for. A cover
letter is a chance to give the reader a sense of the person behind the
words, show your enthusiasm for the position/organization/industry,
and a chance to demonstrate that you are professional. Be sure to
apply this to your cover letter.
Don’t make it all about you
Your cover letter should not be just about you. It should be about the
company, their mission, vision, values, goals, and interests and how all
of those aspects of the company align with your values and goals. The
more you align with the various aspects of a company’s identify, the
better an employer can see you fitting in with the company and working
well. However, values aren’t the only place that it’s not all about you.
When you provide examples of the great things you’ve done, be sure
to articulate how they can benefit the company/organization you are
applying to and how it helped the company/organization you worked
for. Remember, it’s not what you did at an organization—it’s what
you’ve done for them.
13
www.cinde.ca
Keep your attention to detail high — still Whether the author was being tongue-in-cheek about editing (Proofraed
Another tip that has come up again and again is that you have to have a should be proofread) or whether they actually missed the typo, they
keen eye for editing your work. You are applying for a position where you make an excellent point in the text and through demonstration—editing
will be making a living through finding defects—large and VERY small— your work is important. It’s always good to have a second person
in a variety of objects. You have to be constantly demonstrating that you proofread your work.
have a high attention to detail because your position requires it. The text
below was taken from a career tips website: The list of hints is by no means exhaustive, so be sure to search online
for some great tips and pointers to help spruce up your cover letter. The
Proofraed article in the next issue will focus on telephone interview tips, so be sure
Don’t make sloppy spelling mistakes. It’s the one thing your to keep your eyes out for the next CINDE Journal!
prospective employer won’t forgive. I’m sure you agree it’s
a huge waste of time to go through the trouble of crafting a
worthy letter only to read it back too little too late (after you
hit send) and find a stupid typo. Sometimes it’s tough to catch
your own mistakes after you’ve been staring at the same text
for a while. Try to enlist the help of a fresh pair of eyes for
proofreading.

Fast track your career!

email: info@cinde.ca

www.cinde.ca
http://events.cinde.ca

14
www.cinde.ca CINDE Journal t Vol.34 t No.4 t July/August 2013 31
 How to Kick-start your Career in NDT —
7 Tips to Make you Shine in a
Telephone Interview (Part 4)
Don Courchesne - Canadian Institute for NDE (CINDE)
Editor’s note: This article is the fourth in a series that will appear in the journal throughout 2013. These articles will provide hints, tips, and tricks
for individuals aiming to increase their chances of advancing their career in the NDT industry in regard to the areas listed below.
1. Introduction/Tips when searching for a NDT career
3. Cover letter tips
5. In-person interview tips
Telephone interviews are a very effective way for employers to narrow
down a pool of prospective candidates for a job. This is a double-
edged sword for someone who is looking to start a career with this
organization — if you perform well in the interview, you could be well
on your way to an in-person interview. If you are forgettable or do
not perform well, you could be removed from the pool of candidates.
Your goal is to provide a potential employer with enough information
C about your personality, qualifications, and enthusiasm to invite you
to participate in an in-person interview. The tips below will help you
A on your way to having an outstanding phone interview and progress
through the interview process.
R a future employment opportunity — so remember
Be prepared
E Nobody should be a better authority on the topic
E of you and your employment than you. Know
your resume and work history inside-out. It can
R be beneficial to have the resume that you sent
to your interviewer with you during the call. “If
you have a gap in your career history, have
included education credentials, have a choppy
Z career history, or just have some items on your
O resume that warrant clarity, you need to be
ready to answer these questions,” says Celine
N Lemire, a HR professional within the NDT
industry. Anticipate the questions you might
E be asked and write out brief notes explaining
anything that might be unclear.
Practice makes perfect
Have you ever heard yourself on the phone? It can be shocking to hear
what you say and how you say things. Allison Doyle, a HR professional,
suggests that you practicei. “If you have the time, ask a friend or
family member to conduct a “mock” phone interview and record it,”
says Doyle. You can listen to how you sound —complete with speech
mannerisms like “ummm”, “uhhhh”, “like” and any other habits you
might have when you speak. Practicing makes a very big difference
and is highly recommended!
Adjust your tone
Have you ever been in a class listening to a monotone professor/
instructor and have almost been put to sleep? On the opposite side,
have you ever seen an engaging and captivating speaker and were
hanging on every word? You’ll notice that some key differences will be
in attitude, inflection, and especially tone. Changing your tone helps
you to stress certain points, demonstrates enthusiasm, and makes sure
that the interviewer pays attention to what you want them to.
34 CINDE Journal t Vol.34 t No.5 t September/October 2013
2. Resume tips
4. Telephone interview tips
6. Tips for after you start your career in NDT
Remember to smile
Perhaps one of the most interesting/helpful pieces
of advice that you can use is to smile during
your phone interview. “You can always tell when
someone has a positive attitude through their
voice — you can tell when someone is smiling”
says Larry Cote, President/CEO of CINDE. “It’s
a very good indicator of how much enthusiasm a
C
candidate has and how comfortable they are with
interview questions and content”. You definitely A
want to seem comfortable and enthusiastic about
R
to smile!
E
Answer questions fully
E
Larry Cote states, “The most important thing for candidates to
remember during a phone interview is to speak clearly, concisely, and R
with purpose. Interviews can be a very nerve-racking experience for
a candidate, but you have to remember to listen very carefully and
answer the questions fully and succinctly.” He also stated three basic
outcomes to a question: Z
O
i. A candidate didn’t answer the question, is too vague, and
requires the interviewer to ask follow up questions. This N
demonstrates that you do not listen, which is a definite red flag to
prospective employers. Short answers that miss the mark may result E
in a short interview.
ii. A candidate partially answered the question and the prospective
employer may/may not ask for more information. This shows
that you don’t fully listen and are, maybe not comfortable with the
question(s) being asked. If you’re lucky, the interviewer will ask for
clarification or for more information.
iii. You were very succinct and answered the question fully with
an example from your work experience and with an outcome
(if applicable) — positive or negative. This demonstrated that
you listen, are succinct, and are focused on results. It can also
demonstrate that you are comfortable with the interviewer. There
is also the possibility (demonstrating an outcome) that you have
applicable experience that will be a definite asset to the company.
You want to provide an answer that will “wow” an interviewer. Think of
some questions that you might get asked, write down your answers,
and make sure they are clear and concise. This will help you shape
your answers so that you sound prepared when you’re asked a
question. A good example of an “open-ended” question designed to
probe your work experience is: “Explain a time when you _______.
What did you do and what was the outcome?”
15
www.cinde.ca
Follow up afterward particular points. Remember, anything that you say in the telephone
Sending a brief thank you goes a long way. After the interview, send interview could be brought up later — it’s better to be prepared than to
the interviewer a brief email to thank them as well as ask if it would be be caught off guard!
possible to meet in person to discuss future employment. An in-person
interview is the goal of the telephone interview, so be sure to ask (but If you take these tips into consideration before your telephone interview,
don’t be too aggressive or insist on coming in for an interview!). you’ll be well on your way to getting that call to schedule an in-person
interview! As always, these tips are just a selection of the many great
Take notes tips provided by professionals, so be sure to research more tips before
If you are invited to an your next phone interview.
in-person interview, you
might be asked questions Our next CINDE Career Zone article will focus on in-person interview
based on the telephone tips – watch for the Nov/Dec CINDE Journal to make sure you don’t miss
interview. It would be a more great tips that can give you a leg up in advancing your career in
good idea to keep track of NDT.
what you said so that you
can expand on, or clarify

... teaching to fit

YOUR needs,
no matter how big
or small.

For more information on upcoming

courses visit our website:
www.cinde.ca
or call 1.800.964.9488
16
www.cinde.ca CINDE Journal t Vol.34 t No.5 t September/October 2013 35
 How to Kick-start your Career in NDT —
7 Ways to Excel in an In-Person Interview and 3
Ways to Shine as a New Hire (Parts 5 & 6)
Don Courchesne - Canadian Institute for NDE (CINDE)
Editor’s note: These articles are the fifth and sixth in a series that appeared in the journal throughout 2013. These articles provided hints, tips,
and tricks for individuals aiming to increase their chances of advancing their career in the NDT industry in regard to the areas listed below.
1. Introduction/Tips when searching for a NDT career 2. Resume tips
3. Cover letter tips 4. Telephone interview tips
5. In-person interview tips 6. Tips for after you start your career in NDT

In-person interviews can be stressful. The face-to-face interaction with slouching or leaning back, it can give off a negative perception of you –
the organization/person that has the ability to hire or not hire you can not something you want at a job interview.
be incredibly intimidating. Part 5 of “How to Kick-start your Career in
NDT” will present some tips on how to represent yourself in the best Be on Time
possible way during such a critical point in your employment search. There is nothing worse than being late to an interview (other than not
Part 6 will give you some tips on how to make a good impression after showing up). Proper etiquette dictates that if you cannot make the
you get the position you’re looking for. interview or you are going to be late, you contact who is interviewing
you well in advance. Aim to be at an interview approximately 15 C
C
Part 5 – 7 Ways to Excel in an minutes early. A
A
In-Person Interview R
Ask Questions R
Be Prepared
Asking thoughtful questions is an excellent way to stand out. It shows
that you have thought about the position, what it entails, and where
E
E
This has come up time and time
again through the “How to Kick-
you see yourself fitting in with a company. Come with questions E
E
prepared and also ask questions arising from your interview. It shows
start your Career in NDT” series. that you are a dynamic thinker and can put you in the good graces of
R
R
You must do your “homework”— your prospective employer. Refrain from asking questions such as
both on the organization and “How much vacation time do I get?”, “How much am I being paid?”,
yourself. You have to keep up “What is your policy on sick days?” and questions similar to those. You Z
Z
to date on what the organization
is doing (projects, changes, etc)
should demonstrate that you would like the position because you are
interested in the work—not only in the money and benefits.
O
O
and you have to make sure that
your information is up to date as
N
N
Practice, Practice, Practice E
well. Jill Kempka, a HR
The more you practice, the more E
professional, advises individuals to prepare an “interview kit” to bring to
the interview. It should contain: a pen, paper, the job description, extra comfortable you will be. Sit down
resumes, references, and a list of questions for you to ask. You can with multiple people and ask them
also bring work samples if they are appropriate. to perform a “mock interview” with
you. It will help you feel more
prepared and gain the confidence
Dress to Impress you might need to excel during
It might take a pretty sharp dresser to impress the interviewer, but you
the real interview! It will also help
can at least dress for success. This doesn’t mean that you have to rent
you to shape answers to common
a tuxedo, but it does mean that you should make sure that your clothes
interview questions like “tell me about yourself”, “Why should we hire
are neat and clean. The way you are dressed can change the way
you”, and “what are your strengths/weaknesses”.
people act toward you — the more professional you look, the better.
Proper business attire can go a long way, but if that is not an option,
dress as professionally as possible. Send a “Thank You”
Sending a letter or email after the interview is not only courteous, but it
shows that you take care in how you are perceived and demonstrates
Use Positive Body Language your interest in the position. This nice personal touch will be the
When you are sitting down at an interview, your body language will perfect way to set yourself apart from the crowd (even though it is
say a lot about you. It’s best to sit up straight, have your arms in a common etiquette now). The note should not only thank the individual/
comfortable position and lean forward. If you have your arms crossed, organization for the interview, but also be used as a way to reaffirm one
it signifies that you are uncomfortable or combative. If you are or two key points as well as your interest in the position.

17
www.cinde.ca CINDE Journal t Vol.34 t No.6 t November/December 2013 33
If you consider these tips before you walk through the door to your there are limits on what you can and can’t do, but if you discuss ideas
next interview, you should be on the fast-track to performing well in an for bettering yourself and the company you work for, it demonstrates that
in-person interview. There are a great deal of tips regarding in-person you care about yourself and your company. That’s a definite positive trait
interviews, so be sure to research more tips before your next interview. in an employee to an employer.

Communicate with your Employer

Part 6 – 4 Ways to Shine as a New Hire If you are having any issues at your
Congratulations! You’ve received and accepted an employment offer new place of employment, it might
and you are now ready to work for an organization that interviewed be best to bring it to the attention of
you! The first few months are critical to your time at your organization, your employer. There might be an
as there is a “trial” period of about 3 months with most employers. The aspect of the task that is missing,
following are a few tips on how to leave the best possible impression on you might be receiving incorrect
an employer during that time: information, or you might just be
doing things incorrectly. It’s also
Walk the Walk good to ask if there is anything
Celine Lemire, a HR professional within NDT, states: “It’s important to you can improve on. Constantly improving your skills and your work is
be who you were during the interview”. It’s your obligation to be who rewarding to you and to your employer: you look good and the work gets
you represented during the interview—hopefully, a diligent, intelligent, better!
and team-oriented individual. If you said that you are confident and
competent at certain skills, you have to demonstrate those skills. Take Time to Learn the Company Culture
The culture of an organization is one of the most important aspects of
Develop as an Employee working there. It takes time to get to know how an organization works
Every employer wants to see their and the people working there. You shouldn’t force your way into an
employees develop into valuable organization—you should enter it in an organic way. Don’t try to force
members of their team. Look at your way into every conversation or every joke. Be a true member of the
different ways that you can be team by putting forward your best effort, helping others when they need
more productive as an employee: it, and becoming a valued member within an organization.
are there courses you can take
in an up and coming technology? There are many “on the job” tips that you can find, so as in all previous
Are there processes that can be parts to the “How to Kick-start your Career in NDT” series, be sure to
streamlined to cut costs/add value do your own research and find out what is most applicable to you. We
for your employer? Obviously, are looking forward to bringing you more useful content for the next year
within the CINDE Journal—thanks for reading!

CINDE Invites you to submit your papers:

Technical, Research or Articles & Pictures of Interest
Visit: www.cinde.ca/journal/submit.shtml

18
34 CINDE Journal t Vol.34 t No.6 t November/December 2013 www.cinde.ca
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