Professional Documents
Culture Documents
Omega-3 Meat
Omega-3 Meat
Omega-3 Meat
Meat Science
journal homepage: www.elsevier.com/locate/meatsci
Relations between consumer's concern with own health and their perception T
about frankfurters with functional ingredients
⁎
Yana Jorge Polizer Rocha , Regina Lucia F. de Noronha, Marco Antonio Trindade
Department of Food Engineering, Faculty of Animal Science and Food Engineering, University of São Paulo, Pirassununga, Brazil
A R T I C LE I N FO A B S T R A C T
Keywords: This study investigated possible relationships between the consumer's concern about their own health and their
Shopping list perception of frankfurter sausages incorporated with functional ingredients. A 5-step online questionnaire was
Projective techniques applied as follows: identification and recruitment; application of the completion test; the shopping list technique
Meat products (to determine the consumers' impressions about food incorporated with dietary fibre and omega-3 fatty acids);
Dietary fibre
attitudinal issues; socioeconomic matters. The addition of dietary fibre and omega-3 to the frankfurters provided
Omega-3
predominantly positive associations. Consumers perceived the neutral shopping list as having been written by
individuals who are unconcerned with healthy eating habits and/or have allegedly normal eating habits while
the healthy shopping list was perceived as having been written by an individual with healthy eating habits/
lifestyle, who is concerned about his/her weight. The predominantly positive attitude towards added dietary
fibre and omega-3 to frankfurters and the consumers' perception of these functional ingredients show that
formulating meat products with both ingredients may be successful for the consumer's market.
1. Introduction functional foods (Decker & Park, 2010; Grasso et al., 2016; Mehta,
Ahlawat, Sharma & Dabur, 2015; Zhang et al., 2010).
In the current scenario of a competitive food industry, it is essential It is difficult for the food industry to foresee which products to in-
to improve or create innovative ideas for new products (Banović, vest in, to achieve a successful commercial outcome. The consumers'
Krystallis, Guerrero, & Reinders, 2016). The companies continually needs and opportunities for choosing to buy particular foods need to be
develop new products in order to meet necessities, desires and fluctu- considered in the initial phases of the development of successful health-
ating preferences of their target audience and, also, to ensure the promoting foods (Ares & Gámbaro, 2007; Kraus, 2015; Van Kleef, van
growth and competitive advantage in the market (Hung & Verbeke, Trijp, Luning, & Jongen, 2002). The challenge for product developers is
2018). to integrate technical feasibility with consumer preference research
Increased consumers' awareness about the progress of nutrition (Kraus & Popek, 2013). Although some consumers are focused on
science provides companies with opportunities to develop a plethora of promoting a healthier lifestyle and, consequently, make healthier food
new functional products (Kraus, 2015). The global market for func- choices, changing the eating habits of the population, in general, is a
tional food and beverages generated US$244 billion in sales in 2016, complex issue (Lalor, Madden, McKenzie, & Wall, 2011; Miklavec,
54% higher compared with 2006 (Euromonitor International, 2017). Pravst, Grunert, Klopčič, & Pohar, 2015). The consumers' attitudes to-
While the dairy industry controls the functional food and beverages wards health is a relevant factor in the acceptance and consumption of
market, the expanding demand for such products has created new op- healthy foods (Urala & Lähteenmäki, 2004; Vidigal, Minim, Carvalho,
portunities for the meat industry to improve the health perception of Milagres, & Gonçalves, 2011).
their product formulations by adding ingredients that offer health While qualitative techniques allow exploring the perception and
benefits (Grasso, Brunton, Lyng, Harrison, & Monahan, 2016; Tobin, decisions to buy a particular product (Roininen, Arvola, & Lähteenmäki,
O'Sullivan, Hamill, & Kerry, 2014; Zhang, Xiao, Samaraweera, Lee, & 2006), understanding how consumers perceive food products is chal-
Ahn, 2010). Several ingredients considered beneficial to health, such as lenging to the investigators since consumers have difficulties in ex-
omega-3, vitamin E, dietary fibre, probiotics, coenzyme Q10 and ve- pressing themselves or ignore the implicit reasons to buy certain pro-
getable extracts, may be incorporated into meat products, resulting in ducts or to choose one product over another (Donoghue, 2000). Thus,
⁎
Corresponding author at: Avenida Duque de Caxias Norte, 225, CEP: 13635-900, Pirassununga, São Paulo, Brazil.
E-mail address: yana.polizer@usp.br (Y.J. Polizer Rocha).
https://doi.org/10.1016/j.meatsci.2019.05.003
Received 16 November 2018; Received in revised form 11 March 2019; Accepted 1 May 2019
Available online 02 May 2019
0309-1740/ © 2019 Elsevier Ltd. All rights reserved.
Y.J. Polizer Rocha, et al. Meat Science 155 (2019) 91–101
market researchers are increasingly using projective techniques in Harte, & Almenar, 2012; Viana et al., 2016; Wright, 2005). Such in-
qualitative consumer research (Boddy, 2005; Donoghue, 2000; vestigations tested and verified this approach as useful, due to the in-
Eldesouky, Pulido, & Mesias, 2015; Steinman, 2009). These techniques creasing popularity of the Internet, enabling to collect information from
are appropriate to identify market opportunities, create ideas and hy- consumers in different geographical locations and to reach more seg-
potheses, explore and develop new concepts, and understand con- ments in society, and at reduced cost compared with presential surveys.
sumers' perspectives before quantitative research. Projective techniques The questionnaire was tested, evaluated and corrected for any errors,
offer an indirect way to understand consumers' attitudes since they by researchers involved or not with the research, to obtain the final
involve less structured tasks than quantitative approaches, allowing a format. The questionnaire was structured in five main steps, as follows:
thorough investigation of consumers' behaviour (Lawless & Heymann, questions for identification and recruitment, completion test applica-
2010). tion, shopping list technique, attitudinal questions, socioeconomic
The completion test approach is a kind of projective technique in questions.
which an incomplete stimulus is presented (sentence, story, argument This study was approved by the Ethics Committee of the College of
or dialogue) to the respondents, who are instructed to complete it as Animal Science and Food Engineering at the University of São Paulo
they wish (Donoghue, 2000; Gordon & Langmaid, 1988; Will, Eadie, & (FZEA–USP), São Paulo, Brazil, according to the opinion number
MacAskill, 1996). This procedure may be applied in combination with 2.032.587 (CAAE: 66661516.9.0000.5380).
the use of images. The completion test is frequently employed, due to
the significant quantity of information that may be obtained in a short 2.1.1. Identification and recruitment (step 1)
time (Steinman, 2009). Considering the potential of online consumers' The first three questions presented in the questionnaire collected
research and the relevance of the employment of projective techniques, information about the respondent (name [optional], e-mail [optional]
the completion test is regarded as an interesting approach to be utilised and age [mandatory]). A multiple-choice question related to the fre-
online (Viana, Silva, Deliza, & Trindade, 2016). quency of frankfurter consumption then followed. Participants that
The shopping list technique was proposed by Haire (1950) to assess reported consuming a frankfurter sausage at least every 15 days, at
impressions about food indirectly. In this technique, one or more pro- home or otherwise, were selected for recruitment. The participants that
ducts are added to a shopping list, and the respondents are asked to did not have the expected frequency of consumption received a thank-
describe their impressions about the shopper who made that list (Saher, you message and did not have access to the next steps of the ques-
Arvola, Lindeman, & Lähteenmäki, 2004). Adding the product or target tionnaire.
attribute to the shopping list is a way to distract the participants' at-
tention from the real aim of the study (Fennis & Pruyn, 2007; Steinman,
2.1.2. Completion test (step 2)
2009). According to Haire (1950), the decision to purchase, or not, a
The questionnaire presented four completion tests combined with
certain product is associated with reasons that are not verbalised, either
images, in which the same image was used for all the four dialogues. A
because they are socially unacceptable, difficult to verbalise convin-
picture of a couple in the supermarket close to the refrigerated foods
cingly or not even recognised. Hence, the shopping list technique is a
sector was used as the stimulus. The picture presented speech bubbles,
possible strategy to evaluate such reasons for consuming certain pro-
and there were instructions beside each picture for the participant to
ducts indirectly. Based on this information, the current study aimed to
complete the dialogue with the first words or phrases that came to their
evaluate possible relationships between consumers' concerns about
mind. In the questionnaire, the participants were instructed to be
their own health and their perceptions about frankfurters with added
comfortable to express themselves and that there was no right or wrong
functional ingredients (dietary fibre and omega-3 fatty acids).
answer. The picture selected for the questionnaire had good resolution,
represented ordinary consumers, and presented adult characters
2. Material and methods wearing everyday clothes (neither worn out nor sophisticated) and had
calm facial expressions, contributing to the experience of filling in the
2.1. Questionnaire preparation dialogues as a daily shopping situation, as proposed by Vidal, Ares, and
Giménez (2013). For the first and second stimuli, the dialogues were
The questionnaire used to collect information in the present study elaborated with the objective of identifying characteristics/factors that
was developed in an online platform using Google Docs (www.docs. respectively, encourage and restrict the purchase of traditional frank-
google.com), which presented the necessary tools for the research furters (Fig. 1). The dialogues of the third (Fig. 2) and fourth (Fig. 3)
scope. The choice to employ the online questionnaire was based on completion tests instructed the consumers to reveal their perceptions or
previous studies (Eldesouky et al., 2015; Koutsimanis, Getter, Behe, associations regarding the addition of dietary fibre and omega-3 to
Fig. 1. Stimuli used in the completion test to identify chararteristics/factors that encourage and restrict the purchase of traditional frankfruter.
92
Y.J. Polizer Rocha, et al. Meat Science 155 (2019) 91–101
Table 1
Different lists presented to consumers during the shopping list test.
Neutral list Healthy list
93
Y.J. Polizer Rocha, et al. Meat Science 155 (2019) 91–101
94
Y.J. Polizer Rocha, et al. Meat Science 155 (2019) 91–101
Table 3
Statements in the scale of awareness regarding health and the average score for each one of the three identified clusters.
Statement Average score
b a
1. I have the impression that I sacrifice a lot for my health 5.2 3.7 3.3a
2. I consider myself very health conscious 7.9c 6.6b 4.8a
3. I am prepared to leave a lot, to eat as healthy as possible 7.5c 5.9b 3.1a
4. I think that I take health into account a lot in my life 7.8c 6.4b 3.9a
5. I think it is important to know well how to eat healthily 8.5b 8.1b 7.1a
6. My health is so valuable to me that I am prepared to sacrifice many things for it 7.2c 5.5b 4.1a
7. I have the impression that other people pay more attention to their health than I do 3.6a 5.9b 7.0c
8. I do not continually ask myself whether something is good for me 2.5a 4.6b 6.1c
9. I don't really often think about whether everything I do is healthy 2.5a 4.5b 6.6c
10. I don't want to ask myself all the time, whether the things I eat are good for me 3.1a 5.62b 6.9c
11. I often dwell on my health 7.7c 5.7b 4.2a
The different overwritten values within a line indicate that the average score is significantly different at the 5% level of significance, according to Tukey's test.
3.3. Completion test frankfurter as a source of dietary fibre, whereas, for the frankfurter
incorporated with omega-3, the most frequency of mentions was in the
No significant differences were found among the different groups category “benefits for the body”. According to Lyly, Roininen,
(clusters) of consumers regarding the attitudinal questionnaire for the Honkapää, Poutanen, and Lähteenmäki (2007) and Sabbe, Verbeke,
reasons indicated by the consumers as encouraging (χ2 = 7.52, Deliza, Matta, and Van Damme (2009), the willingness/curiosity to
p = 0.162) and restricting (χ2 = 14.36, p = 0.278) the purchase of consume a product with the addition of healthy ingredients is mainly
frankfurter (Tables 5 and 6). It suggests that the identified clusters promoted by hedonic reasons, instead of health benefits perceived or
perceive this product similarly, irrespective of the level of the con- expected. Such factors may justify the higher percentages of positive
sumers' awareness of their own health. associations for the frankfurter as a source of dietary fibre (75.6%); in
The categories identified in the completion test about the con- other words, why more consumers were willing to taste it compared
sumer's perception towards the addition of dietary fibre and omega-3 to with the frankfurter with added omega-3 (72.6%). Moreover, in con-
frankfurters provided predominantly positive associations. The fre- trast to the frankfurter with added omega-3, the negative associations
quency of mentions of the identified categories for both types of with the frankfurter incorporated with dietary fibre were not related to
frankfurters presented a significant difference (χ2 = 76.47, flavour issues. In this respect, the image of healthiness of the ingredient
p < 0.0001) (Table 7). The χ2 by cell test allowed the identification of is a requisite, but it is not considered enough for the product to be
categories that were significantly more or less mentioned for each type successful in the market since the higher the expectation level regarding
of frankfurter. the sensory characteristic of a food product, the greater the opportu-
For both frankfurters (source of dietary fibre and with added omega- nities to select and consume it (Deliza, MacFie, & Hedderley, 1999; Siró,
3), the three categories with the most cited positive associations were Kápolna, Kápolna, & Lugasi, 2008; Vidigal et al., 2011).
“curiosity to taste”, “functionality” and “benefits for the body”. “Limited sources” was a category related only to frankfurter in-
However, there were different percentages of mentions for the im- corporated with omega-3, meaning the consumer recognises the bene-
portance of the order of these categories for each type of frankfurter. fits for the organism provided by this ingredient but highlight the lack
The category “curiosity to taste” was mentioned more times for the of availability of this ingredient in the market. Given this information, it
95
Y.J. Polizer Rocha, et al. Meat Science 155 (2019) 91–101
Table 4 fibre than that with added omega-3. Negative associations, suspicion
Socioeconomic characteristics related to the groups based on attitudes. perceptions, risks, doubts and scepticism have already been determined
Characteristic p-value Cluster 1 Cluster 2 Cluster 3 as relevant factors that may influence the interest of consumers in
(n = 61) (%) (n = 135) (%) (n = 111) (%) functional foods (Bäckström, Pirttilä-Backman, & Tuorila, 2003;
Frewer, Scholderer, & Lambert, 2003; Verbeke, Scholderer, &
Gender 0.389
Lähteenmäki, 2009). By exploring the consumers' behaviour towards
Female 72.13 68.15 63.07
Male 27.87 31.85 36.93
meat products with added functional ingredients, Shan et al.,
Age group (years) 0.023⁎ 2017mentioned that the majority of the consumers were uncertain and
18–25 29.51 39.26 47.75 negative about the addition of any functional ingredient in processed
26–35 40.98 37.04 38.74 meat. In that study, the consumers were not convinced about the
36–45 18.03 10.37 9.01
benefits of functional meat products and emphasised that the addition
46–55 9.84 8.15 3.60
≥56 1.64 5.18 0.90 of healthy ingredients does not mean that the ingredients that are
School level 0.485 considered negative to health were replaced (e.g., salt, fat and chemical
Secondary 1.64 1.48 2.70 preservatives). These results were contrary to the ones found in the
incomplete
present work since the negative and neutral attitudes were substantially
Secondary 3.28 2.96 1.80
Undergraduate 26.23 29.63 38.74
lower than the positive attitudes towards the use of both functional
Graduate 16.40 15.56 18.92 ingredients in frankfurters.
Post-graduate 52.45 50.37 37.84 When evaluating the attitude of 548 Europeans towards meat pro-
Economic class 0.534 ducts and their consumption as a functional resource, Tobin et al.
A 21.31 22.96 14.41
(2014) demonstrated that the consumers were insecure about func-
B1–B2 55.74 54.81 57.66
C1–C2 21.31 21.48 27.93 tional meat products, due to a lack of familiarity with functional meat
D–E 1.64 0.75 0.00 products, whereas, consumers were more positive and showed more
confidence in the use of functional ingredients in yoghurts. According
⁎
No significant difference at the level of 5%. to Shan et al. (2016), familiarity is not the only issue that causes
scepticism in consumers around the use of healthier ingredients in meat
Table 5 products. Other explanations for this behaviour may be connected to
Number of mentions identified in the completion test for the stimulus “char- the purpose of eating meat products, the lack of confidence in their
acteristics/factors that encourage the purchase of traditional frankfurter” by
processing and the perception of non-healthiness attributed to these
clusters.
products.
Category Cluster 1 Cluster 2 Cluster 3 There is a lack of consensus in the literature about which products
the consumers consider more adequate to the addition of healthy in-
Good flavour 27 69 66
Convenience 15 43 28 gredients because of the consumers' different attitudes (positive or ne-
Affordable price 1 16 13 gative), depending on the type of product that contains the innovation
Consumption mode 4 12 8 (functionality or attribute of healthiness) (Annunziata & Vecchio, 2013;
χ2 7.52 Krutulyte et al., 2011; Van der Zanden, van Kleef, de Wijk, & van Trijp,
p-value 0.162⁎
2014). Some research indicates that consumers have predominantly
⁎
No significant difference at the 5% level. negative perceptions about the addition of healthy ingredients in food
products generally considered “unhealthy”, implying that foods con-
Table 6 sidered as already portraying a healthy image are perceived as more
Number of mentions identified in the completion test for the stimulus “char- adequate for the inclusion of functional ingredients (Ares & Gámbaro,
acteristics/factors that restrict the purchase of traditional frankfurter” by 2007; Shan et al., 2017; Van Kleef, van Trijp, & Luning, 2005). In
clusters. contrast, in other research, the consumers tend to consider it more
justifiable to attribute healthiness to a product that is considered “less
Category Cluster 1 Cluster 2 Cluster 3
healthy” because the consumers consider it incoherent to make pro-
Harmful to health 10 22 17 ducts considered healthy even healthier (Lampila, van Lieshout,
Unhealthy 11 19 18 Gremmen, & Lähteenmäki, 2009; Peng, West, & Wang, 2006; Siró et al.,
Rich in sodium and fat 15 22 8
2008; Verbeke et al., 2009).
Artificial 3 17 19
Controlled frequency of consumption 7 16 13 Therefore, the image of the healthiness of the base product may
Carcinogenic 5 5 6 influence the consumer's attitude towards the addition of functional
Caloric 3 7 6 ingredients (Lampila et al., 2009; Van der Zanden et al., 2014). Some
χ2 14.36 previous investigations described processed meat as a category of food
p-value 0.278⁎
with both images, in which the healthiness image is related to nutri-
⁎
No significant difference at the 5% level. tional benefits if it is a source of protein, iron, zinc and vitamin B
(Decker & Park, 2010; Jiménez-Colmenero, Carballo, & Cofrades, 2001;
is possible to consider that this perception may have contributed to the Van Wezemael, Verbeke, de Barcellos, Scholderer, & Perez-Cueto,
lower “curiosity to taste”, the highest percentage of neutral association 2010). According to Shan et al. (2016), consumers consider processed
and, possibly, the “flavour issues” associated with this kind of frank- meat as an unhealthy choice even though they still consume these
furter. products and, therefore, any reformulation (including the addition of
The main negative perception mentioned by consumers that justi- functional ingredients) that makes this product a little healthier, is
fied the unwillingness to taste frankfurters with healthiness attributes desirable. Likewise, in the present paper, as mentioned above, frequent
was the scepticism towards a functional ingredient in the frankfurter consumers of traditional frankfurters consider frankfurters as an un-
(“scepticism/doubt”). The inadequate connection between a product healthy choice and harmful to the health and the characteristics/factors
and a healthy ingredient (“does not suit”) and the preference for other that encourage the purchase were not associated with any nutritional
categories of products as healthier options (“another option”) were benefit.
associated more frequently with the frankfurter as a source of dietary It has been suggested that claims for a healthy appeal are mostly
positively perceived by consumers of meat products but the type of
96
Y.J. Polizer Rocha, et al. Meat Science 155 (2019) 91–101
Table 7
Results of the completion test on the perception of the selected attributes (addition of dietary fibre and omega-3) with examples of terms and frequency.
Type of association/category Example Frankfurter as a source of Frankfurter with added
dietary fibre (%) omega-3 (%)
*Indicates p < 0.05 in the χ2 by cell test. (+) or (−) indicate that the value observed is higher or lower than the theoretical value expected.
reformulation (addition or reduction of components) and, in the case of awareness regarding health) but these consumers had a higher per-
addition of healthy ingredients, the choice of component influences ception of the connection of the product with the category “tasty/
consumers' perception and evaluation (Haugaard, Hansen, Jensen, & healthy”. Among the three clusters, the participants of cluster 1 at-
Grunert, 2014; Hung, de Kok, & Verbeke, 2016; Tobin et al., 2014). tributed less importance to the possible “flavour issues” concerning the
When it comes to reformulation strategies, consumers mostly consider frankfurter with added omega-3.
the quantity of salt and fat present in these products as the main issue Consumers' concern about health is evidently one of the most im-
contributing to the high level of uncertainty concerning the addition of portant predictors of healthiness perception of foods, and the im-
healthy ingredients to processed meat (Guàrdia, Guerrero, Gelabert, portance consumers assign to the health of a product is key to pre-
Gou, & Arnau, 2006; Haugaard et al., 2014; Hung et al., 2016). In the dicting their attitudes towards functional foods (Tudoran, Olsen, &
current work, even consumers considering salt and fat as main factors Dopico, 2009; Urala, 2005; Urala & Lähteenmäki, 2007; Verbeke, 2005;
that restrict the purchase of frankfurter, the perception of consumers Verbeke et al., 2009). An important reason for the consumption of
around the addition of fibre and omega-3 to frankfurters was pre- functional food is the maintenance of good health status. Additional
dominantly positive, signifying a potential market for the addition of factors that contribute to consumers' positive perception are the trust in
these two ingredients in the formulation of meat products. the information and knowledge of the health effects of a specific pro-
Significant differences pertaining to the addition of dietary fibre duct. These considerations may justify the lower positive perception of
(χ2 = 60.20, p < 0.0001) and omega-3 (χ2 = 30.17, p = .031) to “benefits the body”, “functionality” and “healthy” by consumers clas-
frankfurters were obtained among the group associations (clusters) of sified as having a lower awareness about health (cluster 3).
consumers (Table 8). The awareness of health evaluates the degree of readiness to take
Among the clusters, the category “functionality” was mentioned health actions (Ophuis, 1989; Schifferstein & Ophuis, 1998). The con-
with higher frequency for both types of frankfurter by the participants sumers with higher awareness of their own health are concerned about
belonging to cluster 1, that is, those with high levels of awareness re- their wellness and are always motivated to improve and/or maintain
garding health. In comparison, for the frankfurter as a source of dietary their good health and quality of life, as well as prevent diseases. The
fibre, the categories “benefits for the body” and “healthy” were men- impacts of health motivation are particularly relevant for products with
tioned with less frequency by the consumers of cluster 3 (lower lower levels of pleasure, meaning that a higher level of healthiness
Table 8
Results of the completion test on the perception of the selected attributes (addition of dietary fibre and omega-3 to frankfurter) by clusters.
Category Frankfurter as a source of dietary fibre (%) Frankfurter with added omega-3 (%)
*Indicates p < .05 in the χ2 by cell test. (+) or (−) indicate that the observed value is higher or lower than the expected theoretical value.
97
Y.J. Polizer Rocha, et al. Meat Science 155 (2019) 91–101
motivation may compensate for a product with inferior flavour com- “carcinogenic”) may justify the perception that the purchasers of items
pared with the conventional one (Kraft & Goodell, 1993; Lyly et al., on the neutral shopping list are individuals who are not concerned
2007; Michaelidou & Hassan, 2008; Newsom, McFarland, Kaplan, about healthy eating habits and do not have health conditions or food
Huguet, & Zani, 2005; Verbeke et al., 2009). This tendency may be restrictions.
verified in the present study since the participants of cluster 1 (high Consumers daily food choices are shaped around health, con-
awareness regarding health) showed a lower perception of the re- venience, humour, sensory appeal, product component, price, weight
lationship between “tasty/healthy” and the frankfurter as a source of control, familiarity and ethics (Steptoe et al., 1995). The motives to
dietary fibre, and were less concerned about possible flavour issues pursue a healthy diet may differ from person to person, in which the
related to frankfurters with added omega-3. main personal influences are related to the body mass index, diet status,
The addition of dietary fibre and omega-3 to frankfurters provided concerns about weight, health and preventing chronic diseases, per-
predominantly positive associations, irrespective of the level of sonality traits, lifestyle or even ideological matters (Carels, Konrad, &
awareness concerning consumers' health, in turn, highlighting a po- Harper, 2007; Soares, Deliza, & Gonçalves, 2006; Sobal, Bisogni,
tentially successful product for the consumer's market. However, the Devine, & Jastran, 2006; Urala & Lähteenmäki, 2004; Verbeke, 2005).
significant differences among the group associations (clusters) identi- A healthy lifestyle focuses on behaviours related to health determiners,
fied the segment of more receptive consumers favourable to the use of and the construction of such a lifestyle is operationalised by the in-
dietary fibre and omega-3 in this category of product. Such information dividual who has a certain physical activity level, cares about health,
may contribute to marketing strategies since defining consumers' seg- cares about the food they consume and pursues a balanced life (Bruns &
ments and identifying those most vulnerable to the nature of the pro- Grunert, 1995; Chen, 2009).
duct facilitates the product development process, and communication Cosgrove, Flynn, and Kiely (2005) and Shan, Henchion, et al. (2017)
and marketing strategies (Cavaliere et al., 2015; Van Trijp & van der stated that compared with the occasional consumers, frequent con-
Lans, 2007). sumers of processed meat are more likely to have an unhealthy diet.
This information is substantial to determine the consumer's profile
3.4. Shopping list perceived through the healthy shopping list. In other words, those
people who are concerned about health, weight and are in good shape
There was a significant difference in the frequency of mentions of (category: fitness) and, it also justifies the lower number of consumers
categories considered in each shopping list (χ2 = 507.22, p < 0.0001) in cluster 1 (high awareness regarding health) and the high connection
and so the consumer's perception of the personality of the person that among the associations on the neutral shopping list and the factors/
wrote each shopping list was significantly different (Table 9). The χ2 by characteristics that encourage and restrict the purchase of frankfurters.
cell analysis enabled identifying the categories most frequently cited for The kind of functional ingredient present in a specific food affects
each shopping list. the perception and acceptance of the benefits of this food by consumers
The neutral shopping list purchaser was perceived as someone who (Pounis et al., 2011). In this respect, the health image of a specific
is not concerned about healthy eating habits, has normal eating habits, functional ingredient represents a requirement that may contribute to
appreciates convenience because of being young and busy, and does not an allegedly successful commercial product (Siró et al., 2008). The
have food restrictions. The healthy list was considered to be written by consumers' reactions to the claims are strongly connected not only to
someone who is concerned about healthy eating habits and health, is their general interest in healthy eating and their own subjective the-
concerned or needs to keep fit, watches their weight or follows a re- ories about health, but also to their familiarity and knowledge of the
strictive diet for health reasons. positive effect of the constituent (Brunsø et al., 2002; Lähteenmäki,
It is possible to observe the agreement among identified categories 2013; Miklavec et al., 2015). Based on the above, it may be possible to
on the shopping lists with the characteristics/factors that encourage/ consider that the consumers who participated in the present study ap-
restrict the purchase of traditional frankfurter obtained in the com- preciate the positive influences of dietary fibre and omega-3. The
pletion test. Besides the perception of convenience, identified in both completion test results reflected this understanding since for both
tests, the category “mode of consumption” in the completion test may frankfurters (as a source of dietary fibre and with added omega-3),
be connected to the perception that these busy and young adults ela- “functionality” and “benefits to the body” were the most cited cate-
borated the neutral shopping list. Similarly, the restrictions cited by the gories with positive associations and “concern about healthy eating/
consumers as limiting the purchase of traditional frankfurter (“harmful health” was the consumer's main perception connected to the shopping
to health”, “unhealthy”, “moderate consumption frequency” and list in which dietary fibre and omega-3 were added.
Table 9
Categories identified in the shopping list technique with examples of terms and frequencies.
Category Example Percentage of mentions (%)
Concerned about healthy eating/health Concerned about health, care about health, worried about keeping healthy eating habits, and 4.56(−)* 65.15(+)*
lifestyle
Lack of concern about healthy eating No concerns about health, no concerns about consuming fat and caloric products, not concerned 29.32(+)* 0.00(−)*
/health about a balanced diet
Common Traditional, normal diet, common, common purchasing profile, standard food habit 22.80(+)* 0.00(−)*
Practical Appreciates convenience, practical 16.29(+)* 1.95(−)*
Concerned about weight Concerned about weight, is on a diet, needs to lose weight 0.00(−)* 10.10(+)*
Health issues/ restrictive diet Restrictive diet for health issues, health issues, (diabetes and hypertension), cares about eating 0.00(−)* 9.77(+)*
habits because of a health condition
Fitness Fit person 0.00(−)* 8.79(+)*
Young adult Student, young adult who lives alone, university student 8.14(+)* 0.00(−)*
Busy Very busy person, does not waste time cooking, has a short time to cook, very exciting life 5.54(+)* 0.00(−)*
No health conditions and special No food restrictions, not diabetic, does not need restrictive diets 6.84(+)* 0.00(−)*
requisites
* Indicates p < 0.05 in the χ2 by cell test. (+) or (−) indicate that the observed value is higher or lower than the expected theoretical value.
98
Y.J. Polizer Rocha, et al. Meat Science 155 (2019) 91–101
Table 10
Categories identified in the shopping list technique by clusters.
Category Neutral list Healthy list
Concerned about healthy eating/ health 4.92 2.96 6.30 67.21(+)* 70.37 57.66(−)*
Lack of concern about healthy eating/health 39.34(+)* 30.37 22.52(−)* 0.00 0.00 0.00
Common 13.11 24.44 26.13 0.00 0.00 0.00
Practical 14.75 18.52 14.41 0.00(−)* 2.22 2.70
Concerned about weight 0.00 0.00 0.00 4.92 10.37 12.61
Health issues/ restrictive diet 0.00 0.00 0.00 3.28(−)* 10.37 12.61
Fitness 0.00 0.00 0.00 4.92 8.15 11.71
Young adults 4.92 5.92 12.61 0.00 0.00 0.00
Busy 3.28 3.70 9.01 0.00 0.00 0.00
No health conditions and special requisites 4.92 4.44 10.81 0.00 0.00 0.00
χ2 19.97 15.51
p-value 0.028 0.037
*Indicates p < 0.05 in the χ2 by cell test. (+) or (−) indicate that the observed value is higher or lower than the expected theoretical value.
For the healthy shopping list, the “concern about healthy eating/ CYTED, Spain (ref. 116RT0503).
health” was different among the identified clusters (Table 10), in which
the highest concern was expressed by the consumers in cluster 1 and the References
lowest concern by the consumers in cluster 3. Consequently, the group
formed by the consumers with high awareness regarding health (cluster Anderson, J. C. (1978). The validity of Haire's shopping list projective technique. Journal
1) attributed higher associations for the lack of concern about healthy of Marketing Research, 15(4), 644–649.
Annunziata, A., & Vecchio, R. (2013). Consumer perception of functional foods: A con-
eating/health and the group formed by the consumers with lower joint analysis with probiotics. Food Quality and Preference, 28, 348–355.
awareness regarding health (cluster 3) attributed lower associations to Ares, G., & Gámbaro, A. (2007). Influence of gender, age and motives underlying food
this category for the neutral shopping list. The high awareness re- choice on perceived healthiness and willingness to try functional foods. Appetite, 49,
148–158.
garding health, as expected, resulted in a higher concern about healthy Associação Brasileira de Empresas de Pesquisa, A. B. E. P. (2016). Critério de classificação
eating/health. Compromising is an important characteristic that shapes econômica Brasil (CCEB) 2016. Retrieved October 21, 2016, from http://www.abep.
consumers' response to the food product (Hung et al., 2016). org/criterio-brasil.
Bäckström, A., Pirttilä-Backman, A.-M., & Tuorila, H. (2003). Dimensions of novelty: A
“Practical” and “health issues/restrictive diet” were categories less social representation approach to new foods. Appetite, 40, 299–307.
connected to the healthy shopping list by the consumers of cluster 1. An Banović, M., Krystallis, A., Guerrero, L., & Reinders, M. J. (2016). Consumers as co-
important reason for the consumption of functional foods is the main- creators of new product ideas: An application of projective and creative research
techniques. Food Research International, 87, 211–223.
tenance of good health conditions (Urala, 2005). The consumers in-
Boddy, C. (2005). Projective techniques in market research: Valueless subjectivity or
terested in this product category have high nutritional knowledge, and insightful reality? A look at the evidence for the usefulness, reliability and validity of
their choices are shaped, considering the effects of consuming these projective techniques in market research. International Journal of Market Research, 47,
foods on their health status and prevention of diseases. Besides, these 239–254.
Bruns, K., & Grunert, K. G. (1995). Development and testing of a cross-culturally valid
consumers rarely prioritise convenience of preparation (Cavaliere et al., instrument: Food-related life style. In F. R. Kardes, & M. Sujan (Eds.). NA - advances in
2015; Sobal et al., 2006). consumer research volume 22 (pp. 475–480). Provo, UT: Association for Consumer
Research.
Carels, R. A., Konrad, K., & Harper, J. (2007). Individual differences in food perceptions
4. Conclusion and calorie estimation: An examination of dieting status, weight, and gender.
Appetite, 49, 450–458.
Cavaliere, A., Ricci, E. C., & Banterle, A. (2015). Nutrition and health claims: Who is
The present study indicates that flavour, convenience and afford- interested? An empirical analysis of consumer preferences in Italy. Food Quality and
able prices have a decisive impact on the purchase of frankfurters. Preference, 41, 44–51.
However, consumers of this product consider the product harmful to Chen, M.-F. (2009). Attitude toward organic foods among Taiwanese as related to health
consciousness, environmental attitudes, and the mediating effects of a healthy life-
health and unhealthy. These consumers' perceptions were identified, style. British Food Journal, 111, 165–178.
regardless of the level of health awareness; in other words, they are Cosgrove, M., Flynn, A., & Kiely, M. (2005). Consumption of red meat, white meat and
characteristics that are strongly spread among frankfurter consumers. processed meat in Irish adults in relation to dietary quality. British Journal of
Nutrition, 93, 933–942.
Both the predominantly positive attitude towards the addition of Da Silva, V. M., Minim, V. P. R., Ferreira, M. A. M., de Paula Souza, P. H., da Silva Moraes,
dietary fibre and omega-3 to frankfurters and the consumer's percep- L. E., & Minim, L. A. (2014). Study of the perception of consumers in relation to
tions of these functional ingredients show a potential market for the different ice cream concepts. Food Quality and Preference, 36, 161–168.
Dantas, M. I. S., Minim, V. P. R., & Deliza, R. (2003). Tradução e validação para a língua
addition of both ingredients in the formulation of meat products. portuguesa do questionário Health Consciousness utilizado em estudos de con-
However, the particularities and differences perceived by the con- sumidor. Boletim SBCTA, 37, 103–105.
sumers among the types of frankfurters, the uncertainty and scepticism Decker, E. A., & Park, Y. (2010). Healthier meat products as functional foods. Meat
Science, 86, 49–55.
expressed by the minority of consumers and the extension of influence Deliza, R., MacFie, H. J. H., & Hedderley, D. (1999). An investigation using the repertory
on different segments of consumers that were identified by the grid and focus group methods of the package features affecting consumer perception
awareness regarding health must be considered during the development of fruit juice. Brazilian Journal of Food Technology, 2, 63–71.
Donoghue, S. (2000). Projective techniques in consumer research. Journal of Family
and when strategising the marketing communication of these products.
Ecology and Consumer Sciences, 28, 47–53.
Eldesouky, A., Pulido, A. F., & Mesias, F. J. (2015). The role of packaging and pre-
sentation format in consumers' preferences for food: An application of projective
Acknowledgements techniques. Journal of Sensory Studies, 30, 360–369.
Euromonitor International (2017). Corporate strategies in health and wellness. Retrieved
This study was financed in part by the Coordenação de November 8, 2017, from http://euromonitor.com.br.
Fennis, B. M., & Pruyn, A. T. H. (2007). You are what you wear: Brand personality in-
Aperfeiçoamento de Pessoal de Nível Superior - Brasil (CAPES) - fluences on consumer impression formation. Journal of Business Research, 60,
Finance Code 001. The authors Yana Jorge Polizer Rocha and Marco 634–639.
Antonio Trindade are members of the MARCARNE network, funded by Frewer, L., Scholderer, J., & Lambert, N. (2003). Consumer acceptance of functional
99
Y.J. Polizer Rocha, et al. Meat Science 155 (2019) 91–101
foods: Issues for the future. British Food Journal, 105, 714–731. Pounis, G. D., Makri, S., Gougias, L., Makris, H., Papakonstantinou, M., Panagiotakos, D.
Gordon, W., & Langmaid, R. (1988). Qualitative market research: A practitioner's and buyer's B., & Kapsokefalou, M. (2011). Consumer perception and use of iron fortified foods is
guide. London: Routledge. associated with their knowledge and understanding of nutritional issues. Food Quality
Grasso, S., Brunton, N. P., Lyng, J. G., Harrison, S. M., & Monahan, F. J. (2016). Quality of and Preference, 22, 683–688.
deli-style Turkey enriched with plant sterols. Food Science and Technology Roininen, K., Arvola, A., & Lähteenmäki, L. (2006). Exploring consumers' perceptions of
International, 22, 743–751. local food with two different qualitative techniques: Laddering and word association.
Guàrdia, M. D., Guerrero, L., Gelabert, J., Gou, P., & Arnau, J. (2006). Consumer attitude Food Quality and Preference, 17, 20–30.
towards sodium reduction in meat products and acceptability of fermented sausages Roininen, K., Lähteenmäki, L., & Tuorila, H. (1999). Quantification of consumer attitudes
with reduced sodium content. Meat Science, 73, 484–490. to health and hedonic characteristics of foods. Appetite, 33, 71–88.
Guerrero, L., Guàrdia, M. D., Xicola, J., Verbeke, W., Vanhonacker, F., Zakowska- Sabbe, S., Verbeke, W., Deliza, R., Matta, V., & Van Damme, P. (2009). Effect of a health
Biemans, S., ... Hersleth, M. (2009). Consumer-driven definition of traditional food claim and personal characteristics on consumer acceptance of fruit juices with dif-
products and innovation in traditional foods. A qualitative cross-cultural study. ferent concentrations of açaí (Euterpe oleracea Mart.). Appetite, 53, 84–92.
Appetite, 52, 345–354. Saher, M., Arvola, A., Lindeman, M., & Lähteenmäki, L. (2004). Impressions of functional
Haire, M. (1950). Projective techniques in marketing research. Journal of Marketing, 14, food consumers. Appetite, 42, 79–89.
649–656. Schifferstein, H. N. J., & Ophuis, P. A. M. O. (1998). Health-related determinants of or-
Haugaard, P., Hansen, F., Jensen, M., & Grunert, K. G. (2014). Consumer attitudes toward ganic food consumption in the Netherlands. Food Quality and Preference, 9, 119–133.
new technique for preserving organic meat using herbs and berries. Meat Science, 96, Shan, L. C., De Brún, A., Henchion, M., Li, C., Murrin, C., Wall, P. G., & Monahan, F. J.
126–135. (2017). Consumer evaluations of processed meat products reformulated to be heal-
Hung, Y., de Kok, T. M., & Verbeke, W. (2016). Consumer attitude and purchase intention thier – A conjoint analysis study. Meat Science, 131, 82–89.
towards processed meat products with natural compounds and a reduced level of Shan, L. C., Henchion, M., De Brún, A., Murrin, C., Wall, P. G., & Monahan, F. J. (2017).
nitrite. Meat Science, 121, 119–126. Factors that predict consumer acceptance of enriched processed meats. Meat Science,
Hung, Y., & Verbeke, W. (2018). Sensory attributes shaping consumers' willingness-to-pay 133, 185–193.
for newly developed processed meat products with natural compounds and a reduced Shan, L. C., Regan, A., Monahan, F. J., Li, C., Murrin, C., Lalor, F., ... McConnon, A.
level of nitrite. Food Quality and Preference, 70, 21–31. (2016). Consumer views on “healthier” processed meat. British Food Journal, 118,
Jiménez-Colmenero, F., Carballo, J., & Cofrades, S. (2001). Healthier meat and meat 1712–1730.
products: Their role as functional foods. Meat Science, 59, 5–13. Siró, I., Kápolna, E., Kápolna, B., & Lugasi, A. (2008). Functional food. Product devel-
Kinnear, T. C., & Taylor, J. R. (1996). Market research: An applied approach (5th ed.). New opment, marketing and consumer acceptance—A review. Appetite, 51, 456–467.
York: McGraw-Hill. Soares, L. L. S., Deliza, R., & Gonçalves, E. B. (2006). Escalas atitudinais utilizadas em
Koutsimanis, G., Getter, K., Behe, B., Harte, J., & Almenar, E. (2012). Influences of estudos de consumidor: tradução e validação para a língua portuguesa. Alimentos e
packaging attributes on consumer purchase decisions for fresh produce. Appetite, 59, Nutrição, 17, 51–64.
270–280. Sobal, J., Bisogni, C. A., Devine, C. M., & Jastran, M. (2006). A conceptual model of the
Kraft, F. B., & Goodell, P. W. (1993). Identifying the health conscious consumer. Journal of food choice process over the life course. In R. Shepherd, & M. Raats (Eds.). Frontiers in
Health Care Marketing, 13, 18–25. nutritional science, no. 3: the psychology of food choices (pp. 1–18). Oxfordshire: CABI.
Kraus, A. (2015). Development of functional food with the participation of the consumer. Steinman, R. B. (2009). Projective techniques in consumer research. International Bulletin
Motivators for consumption of functional products. International Journal of Consumer of Business Administration, 5, 37–45.
Studies, 39, 2–11. Steptoe, A., Pollard, T. M., & Wardle, J. (1995). Development of a measure of the motives
Kraus, A., & Popek, S. (2013). Structural model of fruit juice quality determining factors underlying the selection of food: The food choice questionnaire. Appetite, 25,
in product design and development. British Food Journal, 115, 865–875. 267–284.
Krutulyte, R., Grunert, K. G., Scholderer, J., Lähteenmäki, L., Hagemann, K. S., Elgaard, Symoneaux, R., Galmarini, M. V., & Mehinagic, E. (2012). Comment analysis of con-
P., ... Graverholt, J. P. (2011). Perceived fit of different combinations of carriers and sumer's likes and dislikes as an alternative tool to preference mapping. A case study
functional ingredients and its effect on purchase intention. Food Quality and on apples. Food Quality and Preference, 24, 59–66.
Preference, 22, 11–16. Tobin, B. D., O'Sullivan, M. G., Hamill, R., & Kerry, J. P. (2014). European consumer
Lähteenmäki, L. (2013). Claiming health in food products. Food Quality and Preference, 27, attitudes on the associated health benefits of neutraceutical [sic]-containing pro-
196–201. cessed meats using co-enzyme Q10 as a sample functional ingredient. Meat Science,
Lalor, F., Madden, C., McKenzie, K., & Wall, P. G. (2011). Health claims on foodstuffs: A 97, 207–213.
focus group study of consumer attitudes. Journal of Functional Foods, 3, 56–59. Tudoran, A., Olsen, S. O., & Dopico, D. C. (2009). The effect of health benefit information
Lampila, P., van Lieshout, M., Gremmen, B., & Lähteenmäki, L. (2009). Consumer atti- on consumers health value, attitudes and intentions. Appetite, 52, 568–579.
tudes towards enhanced flavonoid content in fruit. Food Research International, 42, Urala, N. (2005). Functional foods in Finland: consumers' views, attitudes and willingness to
122–129. use (doctoral dissertation). University of Helsinki. Finland: Helsinki.
Lane, G. S., & Watson, G. L. (1975). A Canadian replication of Mason Haire's ‘shopping Urala, N., & Lähteenmäki, L. (2004). Attitudes behind consumers' willingness to use
list’study. Journal of the academy of marketing science, 3(1), 48–59. functional foods. Food Quality and Preference, 15, 793–803.
Lawless, H. T., & Heymann, H. (2010). Sensory evaluation of food: Principles and practices Urala, N., & Lähteenmäki, L. (2007). Consumers' changing attitudes towards functional
(2nd ed.). New York: Springer. foods. Food Quality and Preference, 18, 1–12.
Lyly, M., Roininen, K., Honkapää, K., Poutanen, K., & Lähteenmäki, L. (2007). Factors Van der Zanden, L. D. T., van Kleef, E., de Wijk, R. A., & van Trijp, H. C. M. (2014).
influencing consumers' willingness to use beverages and ready-to-eat frozen soups Understanding heterogeneity among elderly consumers: An evaluation of segmenta-
containing oat β-glucan in Finland, France and Sweden. Food Quality and Preference, tion approaches in the functional food market. Nutrition Research Reviews, 27,
18, 242–255. 159–171.
Masson, M., Delarue, J., Bouillot, S., Sieffermann, J.-M., & Blumenthal, D. (2016). Beyond Van Kleef, E., van Trijp, H. C., & Luning, P. (2005). Consumer research in the early stages
sensory characteristics, how can we identify subjective dimensions? A comparison of of new product development: A critical review of methods and techniques. Food
six qualitative methods relative to a case study on coffee cups. Food Quality and Quality and Preference, 16, 181–201.
Preference, 47, 156–165. Van Kleef, E., van Trijp, H. C. M., Luning, P., & Jongen, W. M. F. (2002). Consumer-
Mehta, N., Ahlawat, S. S., Sharma, D. P., & Dabur, R. S. (2015). Novel trends in devel- oriented functional food development: How well do functional disciplines reflect the
opment of dietary fiber rich meat products—a critical review. Journal of Food Science ‘voice of the consumer’? Trends in Food Science & Technology, 13, 93–101.
and Technology, 52(2), 633–647. Van Trijp, H. C. M., & van der Lans, I. A. (2007). Consumer perceptions of nutrition and
Michaelidou, N., & Hassan, L. M. (2008). The role of health consciousness, food safety health claims. Appetite, 48, 305–324.
concern and ethical identity on attitudes and intentions towards organic food. Van Wezemael, L., Verbeke, W., de Barcellos, M. D., Scholderer, J., & Perez-Cueto, F.
International Journal of Consumer Studies, 32, 163–170. (2010). Consumer perceptions of beef healthiness: Results from a qualitative study in
Miklavec, K., Pravst, I., Grunert, K. G., Klopčič, M., & Pohar, J. (2015). The influence of four European countries. BMC Public Health, 10, 342.
health claims and nutritional composition on consumers' yoghurt preferences. Food Verbeke, W. (2005). Consumer acceptance of functional foods: Socio-demographic, cog-
Quality and Preference, 43, 26–33. nitive and attitudinal determinants. Food Quality and Preference, 16, 45–57.
Modell, S. (2005). Triangulation between case study and survey methods in management Verbeke, W., Scholderer, J., & Lähteenmäki, L. (2009). Consumer appeal of nutrition and
accounting research: An assessment of validity implications. Management Accounting health claims in three existing product concepts. Appetite, 52, 684–692.
Research, 16, 231–254. Viana, M. M., dos Santos Silva, V. L., & Trindade, M. A. (2014). Consumers' perception of
Newsom, J. T., McFarland, B. H., Kaplan, M. S., Huguet, N., & Zani, B. (2005). The health beef burgers with different healthy attributes. LWT - Food Science and Technology, 59,
consciousness myth: Implications of the near independence of major health behaviors 1227–1232.
in the north American population. Social Science & Medicine, 60, 433–437. Viana, M. M., Silva, V. L. S., Deliza, R., & Trindade, M. A. (2016). The use of an online
Ophuis, P. A. M. O. (1989). Measuring health orientation and health consciousness as completion test to reveal important attributes in consumer choice: An empirical study
determinants of food choice behavior: Development and implementation of various on frozen burgers. Food Quality and Preference, 52, 255–261.
attitudinal scales. In G. J. Avlonitis, N. K. Papavasiliou, & A. G. Kouremenos (Eds.). Vidal, L., Ares, G., & Giménez, A. (2013). Projective techniques to uncover consumer
Marketing thought and practice in the 1990's EMAC XVIII (pp. 1723–1725). Athens: perception: Application of three methodologies to ready-to-eat salads. Food Quality
Athens School of Economics and Business. and Preference, 28, 1–7.
Peng, Y., West, G. E., & Wang, C. (2006). Consumer attitudes and acceptance of CLA- Vidigal, M. C. T. R., Minim, V. P. R., Carvalho, N. B., Milagres, M. P., & Gonçalves, A. C. A.
enriched dairy products. Canadian Journal of Agricultural Economics, 54, 663–684. (2011). Effect of a health claim on consumer acceptance of exotic Brazilian fruit
Piqueras-Fiszman, B., Velasco, C., Salgado-Montejo, A., & Spence, C. (2013). Using juices: açaí (Euterpe oleracea Mart.), camu-camu (Myrciaria dubia), cajá (Spondias lutea
combined eye tracking and word association in order to assess novel packaging so- L.) and umbu (Spondias tuberosa Arruda). Food Research International, 44, 1988–1996.
lutions: A case study involving jam jars. Food Quality and Preference, 28, 328–338. Wardle, J., Marsland, L., Sheikh, Y., Quinn, M., Fedoroff, I., & Ogden, J. (1992). Eating
100
Y.J. Polizer Rocha, et al. Meat Science 155 (2019) 91–101
style and eating behaviour in adolescents. Appetite, 18, 167–183. packages, and web survey services. Journal of Computer-Mediated Communication, 10,
Will, V., Eadie, D., & MacAskill, S. (1996). Projective and enabling techniques explored. JCMC1034.
Marketing Intelligence & Planning, 14, 38–43. Zhang, W., Xiao, S., Samaraweera, H., Lee, E. J., & Ahn, D. U. (2010). Improving func-
Wright, K. B. (2005). Researching internet-based populations: Advantages and dis- tional value of meat products. Meat Science, 86, 15–31.
advantages of online survey research, online questionnaire authoring software
101