SANTIAGO LULLI

404 Barnside Place ♦ Rockville, Maryland 20850

240-750-5346 ♦ slulli94@gmail.com
EDUCATION
University of Maryland Expected Graduation: May 2021
Robert H. Smith School of Business GPA: 4.0
Bachelor of Science, Marketing
Master of Science, Marketing Analytics (4 + 1 program) Expected Graduation: May 2022
Montgomery College December 2018
Associate of Arts, Business GPA: 3.62
Dean’s List, Honors
WORK EXPERIENCE
Giant Food of Maryland, LLC Landover, Maryland
Supply Chain Intern June 2020 – Present
• Devise an employee incentive program that doubled productivity and availability of trailers throughout entire supply
chain
• Design a forecasting tool to aid operational managers in a streamlined approach for warehouse staffing leading to a
100% decrease of overtime hours
• Drive productivity throughout operations, reviewing labor management reports to identify performance issues,
conduct audits per established schedule, and identification of potential barriers to maximizing productivity
• Collaborate with other departments, such as procurement, distribution, recycling, and transportation, to strengthen
communication and to reduce fluctuations

Studio Eclipse, LLC Rockville, Maryland

Director of Warehouse Operations February 2014 – June 2020
• Achieve Amazon global sales of $5MM selling in US, EU, Japan, Australia, UK, and Canada (Top 1000 Amazon
US Retailer)
• Design, development, launch, and maintain two private label brands
• Develop new international supply chain for private label products direct from manufacturers in China and Peru
• Oversee weekly data-based ordering for a catalog of 25,000 SKUs and over 200 shipments per month to various
Amazon FBA fulfillment Centers nationwide managing a team of 4 warehouse employees; less than 1% error rate
• Analyze and modify internal processes and procedures to accommodate Amazon’s ongoing packaging and product
policy changes as it relates to Amazon Fulfillment and safety requirements
• Hire, train, and enforce internal company policies for all warehouse team members
• Direct all warehouse operations, including shipping and receiving, distribution, and workplace safety
• Allocate resources and scheduling of employees; construct and implement performance metrics
Cabana Natural Rockville, Maryland
Warehouse Associate September 2013 – April 2014
• Organized processing and shipping stations to minimize inefficient activities and increase throughput
• Adapted innovative storage and shelving systems enabling inventory on hand to increase by 100%
• Inspected inbound shipments daily, identified errors in quantities received and properly adjusted inventory systems
to enhance accuracy
• Processed over 150 shipments to brick and mortar partners and Amazon fulfillment centers
Chipotle Mexican Grill Rockville, Maryland
Restaurant Crew August 2013 – February 2014
• Delivered clear communication and time management skills to implement high standards of customer service during
fast-paced operations
• Improved customer relations by promptly answering phone inquiries, efficiently operating cash registers, and
addressing customer dissatisfaction
• Recruited and trained new restaurant crew members
• Collaborated with a diverse team to navigate job duties and to accomplish daily tasks
ACTIVITIES
American Marketing Association, Vice President of Events January 2020 – Present

SKILLS
Computer: YMS, WMS, TMS, MS Word, MS Excel, MS PowerPoint, Amazon Seller Central, Restock Pro