Personal Qualities & Grooming

Personal Qualities
Qualities for working in
prasanthi hotels & resorts
• Ready Smile
• Confidence
• Eye Contact
• Good Posture and Body Language
• Excellent Grooming
• Pleasing Personality
• Good Hygiene
• Mingle with everyone
• Extrovert Character
• Good Communication Skill
• Readiness in any situation
GROOMING
 What is Grooming

Importance of Personal Grooming Relation between personal

appearance and image projection
It is the process of making yourself look neat and
attractive. The things which you do to make yourself and your
appearance tidy and pleasant.
Appearance
1. Appearance Clothes and manners
do not make the man; but, when
he is made, they greatly improve
his appearance
Intelligence
2. Whether this is real or imaginary
the most important fact is that
your appearance influences the
opinions of everyone around you
3. Your Professionalism, intelligence
and the trust people form in you is
mainly due to your appearance

Professional
Perceptions people form
Some of the perceptions people can
form solely from your appearance are:

• Your professionalism.
• Your level of sophistication.
• Your intelligence.
• Your credibility.
Personal Grooming habits

Grooming involves all the aspects of your body:

• Overall Cleanliness Hair.
• Nails.
• Teeth.
• Uniform/attire
• Make-up
• Hair It is your crowning glory.
• Keep it at a length and style at which you can
maintain it.
• Wash your hair at least once a week.
Hair styles - Males

• Not fall over the ears, eyebrows

or even touch the back of the
collar
• Will always present a neat
appearance.
• Facial hair should be neat.
• Trimmed moustache, sideburns
Beards are not recommended
Hairstyles - Females

• Tie your hair in a neat hairstyle

with hair pulled back from face.
• Hair if longer than jaw line should
be tied into a bun.
• Should be well groomed with a
neat appearance at all times
• Hair holding devices should be
plain and of natural colors
Nails
• Clip nails short, along their
shape.
• A healthy body ensures
healthy nails.
• Brittle or discolored nails
show up deficiencies or
disease conditions.
Teeth

• Brush teeth twice a day and rinse

well after every meal.
• Remember to rinse your mouth
after every meal
• For those who smoke it is
important you rinse your mouth
after every smoke and use a mouth
freshener
Uniform
• Your uniform talks a lot about your
organization.
• First impressions are made within the
first 5 minutes of meeting someone
• A neat clean and well ironed uniform
is acceptable and appreciated by one
and all at all times.
• Your Id-Tags are also an important
part of your uniform
Make-up : Women

• Makeup should be natural looking.

• Nail polish and lip color should not
be too trendy or bright.
• Mild fragrance.
• Women: stay away from extremely
dark, bright reds and fluorescent
colors.
• Hair color should BLACK.
Accessories : Women

• Jewelry, when tastefully worn, is

always an asset to your outfit.
• A beautiful pin or a favorite bracelet
can add to your outfit and can help
you feel comfortable.
• Be cautious of wearing dangling
earrings unless they are small. Also,
do not wear multiple earrings.
• Leave the nose rings, eyebrow rings,
lip rings and other piercing at home.
Accessories :Males
• Men should limit accessories/jewelry
to 3 pieces
• Accessories include watch, ring,
handkerchief
• A dress watch should be worn, avoid
athletic styles.
• The wristwatch worn should be of a
conservative design with a plain and
a simple face and fitted band.
• Avoid bracelets, necklaces, and
visible piercing
Other Accessories

The spectacles must be simple in design and not ornate. The

frame should fit the face of the wearer and should be neither
oversized nor undersized. Bright colors are not permitted.
Shoes: Males
• Lace up conservative shoes are the
most appropriate.
• Choose black or burgundy shoes.
Shoe color should match your
trousers or be of a darker color.
• Shoes should be in good condition
and polished.
• Socks should match the color of your
suit and cover your calves. (Should be
washed daily)
• Belts should be in good condition and
match the color of your shoes
Shoes: Females
• Shoes should be pumps or sling
backs, do not wear shoes with open
toes, open heel, or ankle straps.
• Shoes should be of good quality
leather.
• Shoe color should be darker than
your trouser.
• Heels should be 1-2 inches; higher
heels should be saved for after hours.
Let’s remember

• A neat and clean uniform/

clothes at all times.
• Hair neatly tied up or cut.
• No Bad breadth.
• Clean and washed socks with
polished shoes.
• Well manicured hands .
• Usage of a mild deodorant.
Any Question?