Professional Documents
Culture Documents
Cold Call Script GDPR Consulting
Cold Call Script GDPR Consulting
By Luther Landro
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Copyright 2018 White Wave Media, LLC
All Rights Reserved
Effortless GDPR Cold Call Script
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LLC, ARE NOT TO BE CONSIDERED AS AVERAGE EARNINGS.
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YOUR WORK ETHIC, OR YOUR BUSINESS SKILLS OR PRACTICES. THEREFORE WE DO NOT
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OUR FIGURES; YOU MUST ACCEPT THE RISK OF NOT DOING AS WELL.
INTERNET BUSINESSES AND EARNINGS DERIVED THERE FROM, HAVE UNKNOWN RISKS
INVOLVED, AND ARE NOT SUITABLE FOR EVERYONE. MAKING DECISIONS BASED ON ANY
INFORMATION PRESENTED IN OUR PRODUCTS, SERVICES, OR WEB SITE, SHOULD BE DONE
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MEDIA LLC, OR OUR COMPANY PRODUCTS OR SERVICES.
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Copyright 2018 White Wave Media, LLC
All Rights Reserved
Effortless GDPR Cold Call Script
Hello [Name]
Thanks for getting on a call with me today.
Before we begin, I just wanted to make sure that you have potential exposure to the
EU’s new data protection law. Which is called “the GDPR” or general data
protection regulation.
Q1: I have just a handful of yes or no questions to ask, are you ready?
Great!
QUESTIONS 1A
Does your website currently have any EU visitor traffic?
Do you do any financial transactions with EU citizens?
Do you collect and analyze any personal data from EU citizens?
Are you currently advertising in any EU member state?
If Yes, to any one of the 1A questions above: [Scenario A]
Thank you. Since you are exposed to EU customers directly, and collect basic
personal data on EU citizens, then you would be subject to GDPR, and risk a
potential fine of up to 4% of your revenue.
Q2: Do you agree that is an uncomfortable place to be?
You bet, it isn’t pretty.
Please tell me any steps you’ve taken to come into compliance with the new EU
law…
[listen for their steps – if they don’t mention everyone on the checklist, offer those
missing items as a recommendation]
I understand, my recommendation is that we add new terms & conditions to your
site, and write up a data protection plan that you can implement and come into
compliance.
If No, to all questions 1A [Scenario B]
That’s great, your risk profile is certainly reduced, but unfortunately not
completely eliminated.
EU visitors can still land on your page, and their personal information gets stored
on your servers when they do.
3 | Page
Copyright 2018 White Wave Media, LLC
All Rights Reserved
Effortless GDPR Cold Call Script
This means they have a legal right to request that information from you. If you
can’t produce or delete that info,
they can report you for violating the law.
My recommendation is that we update your privacy policy to address the law, and
also block all traffic from EU member states.
--
Q3: Do you have any questions so far?
{Address questions and then move into close}
CLOSE
Q4: Do you agree that there is at least some element of risk here worth taking steps
to reduce?
[If NO to Q4]
Why do you think your business is not at risk?
Objection Handling:
I need to think about it
Name, I understand that, just know that this law is already in effect, and each
day that goes by raises the risk. Compare my measly little fee with the cost
of doing nothing. The attorney fees alone would be high, right?
Now is not a good time
When is a good time to ignore a potential legal risk to your business? You
may feel this is an insignificant risk, but so is having car insurance. You
don’t need it unless you get in a car accident, right? How often does that
happen?
I don’t do business within the EU
Well, [Name] even if you don’t do business in the EU, EU citizens can still
land on your website and their data will be collected, and the law states that
this makes your business subject to the regulation. Do you follow?
My nephew handles my internet marketing
4 | Page
Copyright 2018 White Wave Media, LLC
All Rights Reserved
Effortless GDPR Cold Call Script
And I’m sure he’s good at it; however, this is a specialized requirement that
I’m sure your nephew has not spent much time researching and
implementing data protection plans and protocols. Am I right?
EU citizens don’t visit my website, I’m a local business
Are you so sure? Let me ask you this, do you have Google Analytics
installed on your site? It will tell you exactly who is visiting your site and I
guarantee you have citizens from EU member states browsing your offers
and sites. Even if you have just one person, that person could potentially cost
you thousands of dollars in fines. Its crazy, but that’s the nature of this law,
right?
I don't think we can afford it
It is extremely affordable and many fractions less than what a fine might be.
Let me ask you this, can you afford to pay a $5,000 or $10,000 or more fine
to the EU? I know I can’t. Is it worth the risk to ignore any potential
liability? My fees are less than you think, and we’ll get into that in a
moment, ok?
Can I call you back? or Can you call me back?
Sure, I’m happy to do that, but you should know that your business is at a
legal risk of being fined. This isn’t something you should sit on for very
long, do you at least agree?
[If Adding SEO to Your Offer]
SEO doesn’t work!
It absolutely works, and I suspect you never had the right company
with a successful track record do the right thing by you. Are you
willing to give it another try, this time with someone who knows what
they are doing?
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Copyright 2018 White Wave Media, LLC
All Rights Reserved
Effortless GDPR Cold Call Script
Q6: Are you ready to allow me to secure your business against this external threat?
Great! And thank you. I will forward over my proposal and agreement, along with
a payment link so we can get started. If you need anything, don’t hesitate to give
me a call back or drop me an email.
Once you sign up, I’ll be in contact with you for next steps.
Thanks again! …and have a wonderful day.
-Your Name
7 | Page
Copyright 2018 White Wave Media, LLC
All Rights Reserved