Communication

Technologies
Past vs. Present
What is Communication?
• Communication is simply the act of transferring information from one
place to another.
• Communication is sending and receiving information between two or
more people.
The Communication Process
• The person sending the message is referred to as the sender, while
the person receiving the information is called the receiver. The
information conveyed can include facts, ideas, opinions, beliefs,
attitudes, instructions and even feelings and emotions through
speech, signals, writing, or behavior.

Messages between a sender and receiver take place

using a medium/channel.
The Communication Process
• Communication medium/Channels is the term given to the way in
which we communicate.

• There are multiple communication

channels available to us today, for
example face-to-face conversations,
telephone calls, text messages, email,
the Internet (including social media
such as Facebook and Twitter), radio
and TV, written letters, brochures and
reports to name just a few.
Types of Communication
Types of Communication
1. Verbal communication is when we communicate our message
verbally to whoever is receiving the message. It is of two types oral
and written.

Oral communication:
Oral communication is the communication where the message
or information exchanges by spoken words. It can be done by
both face to face and also through mechanical devices.
Types of Communication
1. Verbal communication is when we communicate our message
verbally to whoever is receiving the message. It is of two types oral
and written.

Written communication:
Written communication is the communication where the
message or information exchanges by written words.
Letter, telegraph, fax, e-mail are examples of written
communication.
Types of Communication
2. Non-verbal Communication is the process of communication
through sending and receiving wordless messages.

Such wordless messages:

gesture;
facial expression and eye contact
voice quality
emotion and speaking style
Evolution of Communication
Evolution of Communication
Prehistoric Times
• In these times, the use of fire, smoke, and horns
were effective ways for groups or individuals to
communicate the need for assistance or to
share information about important events.
Evolution of Communication
5th Century
• In the 5th century, people relied on pigeons to
carry messages to nearby towns and
communities.
Evolution of Communication
4th to 15th Centuries
• Hydraulic and maritime Semaphores were a
popular method of communication, especially at
sea.
Evolution of Communication
The 1800s: A Major Leap
• During the 19th century, signal lamps,
newspapers, and the electric telegraph made it
possible to transmit information farther and to
more people at once.
• The telegraph played a major role in the
development of communication; in 1858, the
completion of the first trans-Atlantic telegraph
cable marked a new era in communication
between Europe and the United States
Evolution of Communication
The 1800s: A Major Leap
• one of the biggest technological breakthroughs
of all time may be the telephone, which became
a prime method of communication between
individuals starting 1876.
Evolution of Communication
The 1900s: Technology Soars
• Television changed the landscape of
communication forever when it was first
introduced in 1927.
• Though many forms of communication have
come and gone, television remains one of the
most widely used inventions. People all around
the world still depend on TV for up-to-date
information, as well as entertainment.
Evolution of Communication
1960 – Today
• Few people realize the first computers were
developed in the early 1900s, but computer
networking didn’t become publicly available
until 1969.
• Computer networking is the biggest innovation
in the world of communication that humans
have yet to experience. Not only do computers
help people to communicate in a variety of new
ways, they also communicate with each other.
Evolution of Communication
1960 – Today
• With home computers came the innovation of
email. More convenient than a phone, email
allowed people to contact individuals or groups
anytime of the day or night without concern for
time zones or long-distance calling fees. By the
early 1990s, email was a must in the workplace.
• Today, it is still a much-used business tool.
Evolution of Communication
1960 – Today
• Internet access became more common and
more affordable as the 21st century neared.
• Social media may have had humble roots, but
today many important political and social
movements gain worldwide attention because
of social media.
• It’s still a great way to communicate with friends
and share information about your awesome
family trip, etc.
Evolution of Communication
1960 – Today
• The early inventors of the telephone would
hardly recognize today’s Smart Phones. They’re
more than phones; they’re mobile handheld
computers that let users communicate with the
World Wide Web just as easily as calling home.
• The mobile applications available on
Smartphones make it possible to make travel
plans, play games, build a business, or read an
electronic book from almost anywhere in the
world.
Communication Timeline
Communication Map

different forms of communication

The impact of technology in communication
• To Business:
Today, every business uses technology in its own way to reach the
media and targeted consumers.
• Easy Product Launch
• Product or service surveys
• Social interaction with consumers
• Video Conferencing
• Use of digital networks
The impact of technology in communication
• To Individuals:
Technology has changed the way we interact and communicate with
other. With the increased use of social based networks, people can
create new relationships and also discover old friends.
• Text messaging services
• Social networking platforms
• Parental security apps
• Free internet calls
• Use of emails
Sample MCQs
1. Which of the following are two types of Verbal communication?
‫أي من االجابات التالية هما نوعان من انواع التواصل اللفظي؟‬
a. Medium and channel b. Emotion and Speaking Style

c. Oral and Written d. Sender and Receiver

2. Which of the following is a channel of nonverbal communication?

‫أي من االجابات التالية هو وسيلة للتواصل غير اللفظي؟‬
a. Facial expression b. Conversations

c. Pigeon d. email
Sample MCQs
3. Smart phone applications can be used to:
:‫يمكن أستخدام تطبيقات الهاتف الذكي في‬
a. Read electronic books b. Make a travel plan

c. Play games d. All of the mentioned

4. Which of the following is the biggest innovation in the world of communication?

‫اختراع في عالم التواصل؟‬/‫أي من االجابات التالية يعتبر أهم ابتكار‬
a. Computer networking b. TV

c. Computers d. Semaphores