Producto 5 - Final

Agencies,
Resources,
and Opportunities for Colombian
Victims Abroad
Mapping Economic and Business Development

Opportunities, and Agencies Advocating the Rights
of Victims, Refugees, and Migrants in Countries Large
Number of Colombian Victims of Conflict Live
live in, indicate that most victims face a
number of difficulties. These difficulties
range from basic rights and protection to
access to education, health, economic and
business opportunities in their countries
of destination. Addressing these needs
require a coordinated effort involving all
stakeholders. The Colombian government,
through its agencies and consulate offices in
these countries, to address the needs and
demands of all victims.
In this document, we are focused on mapping

the various resources available to victims
in these countries in terms of business
and economic opportunities available to
INTRODUCTION refugees, migrants, and new comers, as
well as agencies working with refugees
and migrants in advocating their rights, and
The decades long conflict in Colombian has making resources available to them. We
left millions of Colombians displaced. Official have tried to identify some major actors in
reports indicate that close to eight million each country where Colombian victims, as
Colombians have been displaced because of refugees, migrants, and newcomers, can
the conflict. Although some of these victims connect to and access certain resources as
are internally displaced, most of them have well as join forces to advocate for their rights.
fled the country to different parts of the
world. These internationally displaced victims This document has two major parts. The
of conflict are living in varied conditions first Part focuses on economic, business,
depending on the countries they fled to, employment, training, and other opportunities
the time of their migration, and the level of available to refugees and migrants in each
protection and opportunities available to country. This may include government and
them in these countries. non-government resources available to
them in each country. In some cases, such
It has proved to be difficult to establish a as USA and Canada, we were able to identify
general description of victims abroad due to direct business and economic development
factors range from the dynamics of migration resources available to refugees and migrants,
to factors associated with personal choices, which are presented in detail. In other
willingness to be included in the Single countries, we have included other broader
Registry of Victims, distrust in the institutions, livelihood support structures available. In
and other factors. Within the scope of Law the second part, we have listed the main
1448 of 2011, as of December 31 of 2019, the advocacy organisations in each country with
Single Registry of Victims has recognized their websites and contact details. However,
only 25,386 victims, from the declarations the list of resources and organizations
received by the consulates abroad. mentioned in this document is limited by a
number of factors and should not be taken as
A recent study by Unidad Las Victimas of an exhaustive list of the resources, agencies
Colombian Victims abroad, that included and organisations working with refugees,
2612 participants across eight countries migrants, and newcomers in these countries.
where most Colombian victims of conflict
Objectives
of the Document
• General Objective: to map victims organisations and advocacy groups, and

identify economic and business development opportunities in countries
where the highest number of Colombian victims currently live.
• Specific objectives
• Map economic and business development opportunities for victims
and refugees living in countries with the highest number of Colombian
victims live;
• Identify career development and job skills training opportunities
accessible to victims and refugees in these countries;
• Map organisations, groups, and associations that advocate for the
rights and wellbeing of victims in these countries;
• Identify resources and participation spaces for victims and refugees
in these countries;
• Identify a country with similar conflict related victims and compare
their response to that of Colombia.
• Methods
We used a mix of methods to map and gather relevant information and
resources. The primary method that will be used is extensive internet
search. We will be searching for organizations and associations working
with victims and refugees and contact them for more information/
resources. Another instrument used to gather information was though
reaching out to agencies and organisations in these countries.
• Limitations
The primary limitation in this assignment is time. We had a short time
to produce high quality products that comprehensively address all the
objectives mentioned above. Second limitation is language. Colombian
victims that are of our focus in this assignment live in countries that span
across three continents and primarily speak three dominant languages
in Spanish, English and Portuguese. Most resources are available in their
local languages that makes accessibility more challenging. Third, due
to the Covid-19 pandemic, travel is limited and reaching out to victims
and organisation is more difficult. This makes identifying and compiling a
comprehensive list of resources difficult.
Part One
List of countries
Canada
Canada welcomes large number of newcomers and immigrants to the country
through various means and invests money and resources in order to help them settle
and contribute to the Canadian economy as fast as possible. There are a number of
government and non-government support services intended to help newcomers and
immigrants settle in Canada. Most of these services are available through provincial
governments and non-profit organizations in your area. We will list these later on.
The federal government also runs a number of programs such as the Resettlement
Assistance Program (RAP); which gives government-assisted refugees immediate and
essential supports for their most basic needs.
RAP support services include temporary housing, help with finding permanent housing,
help with registering for mandatory federal and provincial programs, personal finance
help, basic “life skills” support for high needs clients, and referrals to other refugee
programs. Canada also provides income support under the RAP to eligible refugees
in a form of one-time household start-up allowance, and monthly income support
payments. Financial support can last up to one year after a refugee arrives in Canada,
or until they can support themselves, whichever occurs first. However, these services
are limited to government sponsored refugees.
This Canada government website

provides information on what
services are available to you in
your area: https://www.cic.gc.ca/
lctvac/english/index
Most newcomer and immigrant financial and employment services are provided
through provincial government agencies and non-profit organisations funded with
funding from the federal government. All Canadian provinces have welfare services that
provide social and economic assistance to residents in their province. These provincial
services also provide a wide range of skills training and related career advancement
support that aim to transition welfare recipients in to the labour force. For example,
Ontario Works (welfare program in Ontario, the largest province in Canada) has Ontario
Works Training program that provides a wide range of career advancement trainings,
mentorship, and referrals to job seeking welfare recipients, as well as grants for
employers to hire out of work people through apprenticeships, internships, and other
forms of employment. How to get access to Ontario Works Training program:
1. Visit your nearest Employment Ontario office,
2. Check their website: https://www.ontario.ca/page/jobs-and-employment
3. Check list of available training programs: https://www.toronto.ca/community-
people/employment-social-support/employment-support/training-courses/
ontario-works-training-programs-in-toronto/
Like Ontario Works, most provinces have similar employment

and career support services. Contact your respective
provincial and municipal offices in order to get access.
Other key players in newcomers and immigrants social

and economic integration in Canada are non-profit
organizations. They can be considered the biggest players
in providing financial assistance, loans, mentoring, trainings,
and other forms of economic and business development
opportunities to those in need. Below, we will be listing
some of these and provide information on how to get in
touch with them.
Futurpreneur Canada
Futurpreneur provides financing and mentoring in all provinces across Canada for
young entrepreneurs aged 18 to 39. Futurpreneur is able to finance up to 20,000 CAD
per business. It also works with Business Development Bank of Canada (BDC) for
additional financing of up to 40,000 CAD. It offers collateral-free loans at lower interest
rates.
Contact detail: Head Office

Address: 133 Richmond Street West, Suite 700, Toronto ON, M5H 2L3
Website: https://www.futurpreneur.ca/en/
Phone Number: 1-866-646-2922
Business Development Bank of Canada

Business Development Bank of Canada (BDC) offers up to 100,000 CAD in small
business loan and up to 250,000 CAD for start-ups. It also provides financing for
commercial real estate, equipment purchase, business purchase or transfer financing,
and other forms of business loans. It also works with Community Futures (https://
www.bdc.ca/en/financing/partners#CommunityFutures ) to provide non-profit loans
for rural businesses.
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Address: 5, Place Ville Marie, Ground floor, Montreal, Quebec, H3B
5E7
Website: https://www.bdc.ca/en
Phone Number: 1-877-232-2269
Community Futures Network of Canada

Community Futures operates 267 non-profit offices across Canada that provide small
business services to people living in rural communities. Each office delivers small
business loans, tools, training and events for people wanting to start, expand, franchise
or sell a business.

Address: 300 South Edgeware Road, St. Thomas, ON N5P 4L1
Website: https://communityfuturescanada.ca/
Phone Number: 1-888-633-2326
Access Community Capital Fund

Access is a non-profit organization that offers character-based lending to people with
poor or no-credit, no collateral, or anyone who is unable to get a loan from a major
bank. It provides special loans to women business owners and start-ups. Its services
are currently only in the Greater Toronto Area and Hamilton.

Address: 401 Richmond St. W, Suite 375, Toronto, ON, M5V 3A8
Website: https://accessccf.com/
Phone Number: 1-416-462-0496
Skills for Change

Skills for Change is one of the leading organizations that works primarily with immigrants
and refugees in helping them getting employment and getting settled in Canada. Skills
for Change provides employment services ranging from employment preparation
services, coaching and mentoring, to skills training in a wide range of highly in demand
skills. These courses include trades, IT, business, accounting & finance, information
technology, project management, quality assurance, and others.

Address: 791 St. Clair Avenue West, Toronto, Ontario
Website: https://skillsforchange.org/
Phone Number: 1-416-658-3101
Agencies, Resources, and Opportunities for Colombian Victims Abroad 7

Job Skills
Job skills provides employment programs such as career planning, job development,
networking, mentorship, and help in starting a small business for newcomers and
other unemployed and underemployed people living the Greater Toronto Area. It also
offers bridging courses for internationally trained professionals in the fields of Human
Resources and Heath Care.

Address: 8400 Woodbine Ave, Suite 102-103, Markham, ON L3R 4N7
Website: https://www.jobskills.org/
Phone Number: 1-289-846-3645
Jumpstart Refugee Talent

Jumpstart is a refugee led non-profit organization and serving refugees seeking
meaningful employment. Founded in 2016, it focuses on the economic empowerment
of newly settled refugees in Canada by facilitating meaningful employment and
entrepreneurial opportunities. Jumpstart began as an organization focused on
supporting Syrian newcomers in Toronto and has since grown to serving refugees
from all backgrounds across Canada and works to address underemployment and
economic inclusion.
The only form of contact is through their

Website: http://www.rcjp.ca/
ACHEV
Formerly known as Center for Education and Training, ACHEV provides assistance and
access to a wide range of services to help newcomers in Canada from education
and training, immigration, employment, health, housing, legal, financial, social and
recreational. It provides free virtual career counselling and microloans of up to
$15,000 to internationally trained individuals who are looking to return to their chosen
profession. It also has special programs aimed at helping women and seniors.

Address: 90 Burnhamthorpe Road West, Suite 210, Mississauga, ON,
L5B 3C3
Website: https://achev.ca/
Phone Number: 1-905-949-0049
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YMCA Canada
YMCA works with newcomers and immigrants and other marginalised communities
to provide a wide range of services across Canada. YMCA has a large employment
program where they mentor and prepare newcomers for the Canadian labor market.
They also provide education and training in certain areas along with language skills
assessment and training.

Address: 601-1867 Yonge St, Toronto, ON M4S 1Y5, Canada
Website: https://ymca.ca/
Phone Number: +1-416-967-9622
Center for Skills Development

Center for Skills Development provides free government-funded programs and fee-
based programs to help people at various stages of life (youth, job seekers, second
career seekers and newcomers to Canada) get on a path to career success. Services
include one-on-one job search coaching, workshops, settlement services, ESL classes,
academic upgrading and funded and fee-based pre-apprenticeship skilled trades
programs.

Address: 3350 South Service Road, Burlington, Ontario L7N 3M6
Website: https://centreforskills.ca/
Phone Number: 1-905-333-3499
USA
Most immigrant and refugee settlement programs in
US are handles at the state level by state agencies
and non-profit organizations. This makes preparing a
comprehensive list of agencies and organisations in
all these states very tough as US is a very big country.
The Office of Refugee Settlement offers an interactive website where you can search
for services and resources available in your state. Check out this website: https://www.
acf.hhs.gov/orr/state-programs-annual-overview
The Office of Refugee Settlement also runs the Refugee Career Pathways Program.
The Refugee Career Pathways Program helps enable refugees to achieve self-
sufficiency by obtaining the necessary credentials, education, experience, and job

skills to secure employment in professional and/or skilled career fields. RCP assists
refugee participants to learn about career pathways and develop personalized career
development plans for career entry and advancement. RCP program grantees provide
the necessary training and technical assistance to participants to overcome obstacles
to initiating their careers and ensure they have the resources and knowledge needed
to succeed. The list of career opportunities under this program can be found here:
https://www.acf.hhs.gov/orr/programs/refugee-career-pathways
Another federal programs that helps small businesses with loans and grants is
Small Business Administration (SBA). The Small Business Administration (SBA) is the
government agency that supports small businesses in all ways—by matching them
with resources, lenders, assistance, and more. The Small Business Administration
works with different organizations to provide federal financial assistance (grants)
and community resources for certain small businesses. There are various types of
programs under SBA with different requirements. You can find the types of programs
and their respective requirements in this link: https://www.sba.gov/
The Wilson/Fish Alternative Program is provided under the US Department of Health

and Human Services, particularly the Office of Refugee Resettlement. Participants
in the program are awarded assistance in the form of cash, medical help, English
language training, and services. There is also a focus on job development, including
assistance with access to business licensing, skills training, and more. The purpose
of the WF program is to establish an alternative to the traditional State-administered
refugee assistance program through the provision of integrated assistance (cash and
medical) and services (employment, case management, English Language Training
(ELT) and other social services) to clients in order to increase early employment and
self-sufficiency prospects. In addition, the WF program enables refugee assistance
programs to exist in every state where refugees are resettled. This program is limited to
refugees and asylees. For access and application check this website: https://www.acf.
hhs.gov/orr/resource/wilson-fish-alternative-program-guidelines#II.%20CLIENT%20
ELIGIBILITY
Non-governmental organizations also play a significant role in refugee and immigrant

settlement, advocacy, and social and economic integration. Below, we will be listing
a few of these agencies that provide economic, business, and career development
opportunities to refugees and immigrants living in US.
Microenterprise Development Program

The Microenterprise Development Program helps refugees develop, expand or maintain
their own businesses and become financially independent. To equip refugees with the
skills they need to become successful entrepreneurs, the program provides training
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and technical assistance in business plan development, management, bookkeeping,
and marketing.
Microenterprise Development services include business technical assistance or short-

term training, credit in the form of micro-loans up to a maximum of $15,000. The
programs are designed in a manner that is culturally and linguistically appropriate for
the refugee population. This program is run by US Office of Refugee Resettlement.
Contact detail:
Address: 330 C ST SW, Room 5123, Washington, DC 20201
Website: https://www.ledcmetro.org/
Phone Number: 1-202-401-9246
Minority Business Development Agency

The U.S. Department of Commerce, Minority Business Development Agency (MBDA)
is a federal agency solely dedicated to the growth and global competitiveness of mi-
nority business enterprises. Minority-owned firms seeking to penetrate new markets
— domestic & global — and growing in size and scale, can access business experts
at a MBDA Business Center. Whether it’s securing capital, competing for a contract,
identifying a strategic partner or becoming export-ready, MBDA centers attend to the
needs of minority businesses. The Centers are located in areas with the largest con-
centration of minority populations and the largest number of minority businesses. The
following table provides an exhaustive list of available MDBA programs across USA.
List of MBDA Programs
MBDA Programs Address Program Type Phone

75 5th Street, NW
Atlanta MBDA
Suite 300 Atlanta, GA Business Centers 404-894-2096
Business Center
30308
1 North Charles Street
Baltimore MBDA
Ste 707 Baltimore, MD Business Centers 667-303-3530
Business Center
21202
216 W. Jackson
Chicago MBDA
Boulevard Suite 600 Business Centers 312-755-2563
Business Center
Chicago, IL 60606
Columbia MBDA 400 Percival Road
Business Centers 803-743-1152
Business Center Columbia, SC 29206

8828 N. Stemmons
Dallas MBDA
Freeway Ste 550 B Business Centers 214-920-2436
Business Center
Dallas, TX 75247
6025 S. Quebec Street
Denver MBDA 303-623-3105
Suite 135, Centennial, Business Centers
Business Center Ext. 208
CO 80111
Detroit MBDA 100 River Pl Suite 300
Business Center Detroit, MI 48207
2401 East Missouri
El Paso MBDA
Avenue El Paso, TX Business Centers 915-351-6232
Business Center
79903
Honolulu MBDA 2404 Maile Way A414b
Business Center Honolulu, HI 96822
2302 Fannin Street,
Houston MBDA
Suite 165 Houston, TX Business Centers 713-718-8970
Business Center
77002
158 Madison Ave Suite
Memphis MBDA
101 Memphis, TN Business Centers 901-528-1432
Business Center
38103
9949 NE 2nd Avenue,
Miami MBDA
Suite 204 Miami, FL Business Centers 305-751-2908
Business Center
33138
1256 Penn Ave.
Minneapolis MBDA
N. Suite 4800 Business Centers 612-332-6332
Business Center
Minneapolis, MN 55411
48 Wall Street Suite
New York City MBDA
#10, 5th Floor New Business Centers 917-830-2920
Business Center
York, NY 10005
8251 Presidents Dr.,
Orlando MBDA
Suite 155 Orlando, FL Business Centers 407-251-7021
Business Center
32809
177 East Colorado
Pasadena MBDA Blvd. Suite 200 Space
Business Center 2054 Pasadena, CA
91105
12
Philadelphia MBDA 4548 Market Street
Business Center Philadelphia, PA 19139
1020 E Missouri
Phoenix MBDA
Avenue Phoenix, AZ Business Centers 602-294-6087
Business Center
85014
501 W Cesar E Chavez
San Antonio MBDA
Blvd Suite 3.324B, San Business Centers 210-458-2480
Business Center
Antonio, TX 78207
San Jose MBDA 3031 Tischway Ste 80
Business Center San Jose, CA 95128
South Bronx MBDA 555 Bergen Ave 3rd
Business Center Floor Bronx, NY 10455
911 Washington
St Louis MBDA
Avenue Suites 720 St. Business Centers (314) 391-4477
Business Center
Louis, MO 63101
747 Market Street
Tacoma MBDA
Rm 808 Tacoma, WA Business Centers 253-591-5239
Business Center
98402
Washington DC 10750 Columbia
MBDA Business Pike Suite 200 Silver Business Centers 301-242-5320
Center Spring, MD 20901
Atlanta MBDA
75 5th Street, NW
Advanced
Suite 300 Atlanta, GA Speciality Centers 404-894-2096
Manufacturing
30308
Center
Baltimore MBDA
1101 East 33rd Street
Advanced
Suite 308 Baltimore, Speciality Centers 443-401-0242
Manufacturing
MD 21201
Center
216 W. Jackson
Chicago MBDA
Boulevard Suite 600 Speciality Centers 312-755-2553
Export Center
Chicago, IL 60606
Detroit MBDA
Advanced 100 River Pl Suite 300
Speciality Centers 313-873-3615
Manufacturing Detroit, MI 48207
Center

1800 Diagonal Road,
MBDA Federal
Suite 600 Alexandria, Speciality Centers 301-857-0200
Procurement Center
VA 22314
Miami MBDA Export 970 S.W. 1st St. Suite
Speciality Centers 786-316-0888
Center 405 Miami, FL 33130
2331 Alhambra Blvd,
Sacramento MBDA 916-446-7883
Suite 100 Sacramento, Speciality Centers
Export Center Ext. 7478
CA 95817
San Antonio
MBDA Advanced
Blvd Suite 3.324B San Speciality Centers 210-458-2480
Manufacturing
Antonio, TX 78207
Center
San Antonio MBDA
Blvd Suite 3.324B, San Speciality Centers 210-458-2480
Export Center
Antonio, TX 78207
Latino Economic Development Center (LEDC)

LEDC helps Latinos and other underserved communities with the skills and financial
tools to create a better future for their families and communities. It does this by
equipping them with the practical business advice and accessible capital needed in
launching a start-up Venture or expanding an already successful businesses operation.
LEDC provides alternative micro loan options to start-ups and existing businesses that
have difficulty obtaining credit from mainstream financial institutions. It offers loans
ranging from $500 to $250,000 to qualified start-ups and existing businesses. Capital
can be used for vehicles & equipment, renovation or business expansion, working
capital, hiring additional personnel, inventory, bridge financing for government grants,
expansion to new locations, business acquisition, etc.

Address: 1401 Columbia Road NW, Unit C-1, Washington, DC 20009
Website: https://www.ledcmetro.org/
Phone Number: 1-866-977-LEDC
Upwardly Global
Upwardly global works with refugees and immigrants to help minimize barriers of
meaningful employment in various locations across US. It does this through its diversity
hiring and hire refugees programs. It helps internationally trained professionals in
getting them ready for the US labor market through mentorships, trainings, licencing
support, networking, and matching them to potential employers.
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Address: 582 Market Street, Suite 1207, San Francisco, CA 94104
Website: https://www.upwardlyglobal.org/
Phone Number: 1-415-834-9901
CLUES- Comunidades Latinas Unidas El Servicio

CLUES provides employment services for Latino job seekers in Minnesota. These
services identify and address barriers that prevent the Latino job seeker from getting
and keeping a good job. CLUES also attempts to tackle some of the issues facing
clients. These may include poverty, hunger, homelessness, separation from family,
newcomer status, language barriers, and mental and/or chemical health issues.

Address: 797 East 7th Street, St. Paul, MN 55106
Website: https://clues.org/
Phone Number: 1-651-379-4200
National Career Development Association (NCDA)

The National Career Development Association (NCDA) provides professional
development, publications, standards, and advocacy to practitioners and educators
who inspire and empower individuals to achieve their career and life goals. NCDA works
with refugees and immigrants as well as other vulnerable groups. NCDA provides
programming and credentials in a diverse set of training programs. Each program
serves a specific audience and offers informed practices for research, development,
and delivery of career services.
Contact detail:
Address: 305 N. Beech Circle, Broken Arrow, OK 74012
Website: https://www.ncda.org/aws/NCDA/pt/sp/home_page
Phone Number: 1-918-663-7060
Spain
Approximately 6.1 million people born in another
country live in Spain, the main nationalities of origin
being Morocco, Romania, Ecuador, Colombia and the
United Kingdom with data published in 2019. Asylum
seekers are legally entitled to start working 6 months after their application for asylum
is officially accepted, while their application is being examined.

Once the first 6-month period is over, applicants may request the renewal of their “red
card” (tarjeta roja), in which it will appear that they are authorised to work in Spain with
the term of validity of the document that has been issued. There are no other criteria
or requirements for them to obtain a work permit, which is valid for any labour sector.
However, asylum seekers face many obstacles to accessing the Spanish labour market
in practice. Many of them do not speak Spanish at the time they receive the red card.
In addition to that, the recognition of their qualifications is a long, complicated and
often expensive procedure. Last but not least, they face discrimination due to their
nationality or religion.
Spanish Red Cross

Migrants, asylum seekers, refugees and displaced persons constitute Spanish RC’s
main target groups. Red cross is active in terms of reception, social integration,
protection of rights and tracing services. Red Cross helps people who have it more
difficult to the labor market, improving their employability through the reinforcement
of professional skills, enhancing their chances of accessing a job and promoting equal
opportunities and treatment in employment.
If you are looking for a job, Red Cross offers you to reinforce the skills most in demand
in the labor market according to your professional profile, improve your employability
through training and personalized accompaniment in the search for a job regardless of
your age, sex, origin and place. You can go to your nearest Red Cross Local Assembly
or to the CRE-E Multichannel Information and Labor Orientation Service, or contact
them online and on the phone, to help you in your path to employment.
If you want to start a business, Red Cross helps you chart your own path with technical
and financial advice, so that you progress in the labor market and can turn your idea
into reality through our support for self-employment initiatives.
Contact detail:
Address: Avda. Reina Victoria 26, 28003 Madrid
Website: https://www2.cruzroja.es/
Phone Number: (34) (91) 335 44 44 / 91 522 22 22
Accem
Accem has a wide range of programs and services aimed at immigrants, especially
aimed at supporting the most vulnerable people and facilitating their social integration
processes. It runs specific programs aimed at providing information and guidance
to immigrants, legal advice, psychological care, social support and reception. It also
believes that training and job placement are very important tools to facilitate social
16
integration processes. For this reason, it helps beneficiaries design itineraries of social
and labor inclusion adapted to each person, enhancing their employability.
Contact detail:
Address: C/ Doña María Coronel, 14, 41003, Sevilla
Website: http://www.accem.es/es
Phone Number: +34 95 43 13 333 / 44
CEAR
The Comisión Española de Ayuda al Refugiado (CEAR, the Spanish Committee for
Refugee Aid) is a non-governmental humanitarian organization founded in 1979 with
the aim of defending the rights of refugees, stateless persons and migrants in need of
international protection or at risk of social exclusion. In addition to defending the right
of asylum and human rights, CEAR believes in working toward the eradication of the
root causes of forced displacement, in defending migration policies within an overall
comprehensive framework of respect for human rights and in the concept of universal
citizenship, where all people have access to all rights and are able to exercise them
effectively.
The organization has a long track record of working on behalf of human rights and
refugees in Spain, having played a prominent role in lobbying the passage of Spain’s
first Asylum Act of 1984. CEAR also was a pioneer in Spain and in Europe in developing
criteria to recognize persecution due to gender or sexual orientation as a basis for
seeking asylum and as deserving of international legislation to protect the rights of
those particularly persecuted because of their sexual orientation.
CEAR’s work during the 2015 European refugee crisis was considered crucial toward
achieving a Spanish government commitment to accept some 16,000 refugees by
the end of 2017 as part of its agreement with the European Union. The organisation’s
154 staff members work alongside more than 450 volunteers through its offices in
Spain, on the front lines of refugee rescue in the Mediterranean and in the processing
of asylum requests and providing resettlement and other assistance to refugees
accepted to Spain.
Contact detail:
Address: Avda General Perón 32, 2º dcha., 28020 Madrid
Website: https://www.cear.es/
Phone Number: +34 91 598 05 35
Red Acoge (Madrid)

The Red Acoge is a federation of 17 independent organizations spread around Spain.

It was established in 1991 in order to promote the rights of migrants in Spain. The
federation helps migrants to integrate into the Spanish society, especially those at risk
of exclusion, such as refugees. The organisation helps migrants to integrate into the
Spanish society, especially those at risk of exclusion, such as refugees. The organisation
works to facilitate and provide migrants and refugees access across Spain to social
services, such as health, housing, education, cultural, among others.
Contact detail:
Address: C/ Cea Bermúdez, 43, 3º B 28003, Madrid
Website: http://www.redacoge.org/es
Phone Number: +34 91 56 33 779
Panama
The Republic of Panama, as a member state of the
United Nations (UN), recognizes the Statute of the
Office of the United Nations High Commissioner for
Refugees (UNHCR), approved by Resolution No. of the
General Assembly of December 14, 1950. Panama
ratified the United Nations Convention on the Status of Refugees of 1951 and the Protocol
on the Status of Refugees of 1967 through Law No. 5 of October 26, 1977. Through
Executive Decree No. 23 of 10 February 1998, the procedure for the determination of
refugee status is developed. As of the approval of Law 74 of October 15, 2013, refugees
who have been recognized for three (3) years by the National Commission for the
Protection of Refugees, will be able to opt for Permanent Residence.
Education
Panamanian legislation establishes that all boys, girls, adolescents and young people
living in the country have the right to receive a comprehensive education from the
State, without any type of discrimination (Article 91 of the Constitution of the Republic
of Panama and Organic Law of Education - Law 47 of 1946). This includes applicants
for refugee status, and refugees.
In order to enroll, they must go to the Regional Office of the Ministry of Education
(MEDUCA) that corresponds to their address to validate the educational documents of
origin. The lack of documents does not prevent access to the educational system, as
regulated by Executive Decree 1225 of October 21, 2015.
Health
The Panamanian Constitution establishes in its article 105, that any person, regardless
18
of their legal status, can access public and private medical services in Panama. In
Panama there are health centers in each district, where applicants for refugee status
and refugees can go.
Health centers generally provide medical care for general examinations, vaccinations,
dental services, gynecology, general medicine, and pediatrics. Health services are not
free, although they are accessible. Applicants for refugee status and refugees must
pay the same costs as Panamanians for such services, without discrimination.
Psychosocial Care
Some organizations such as RET International, the Panamanian Red Cross - CRP
and HIAS, which work with applicants for refugee status and refugees and provide
psychosocial care to improve the comprehensive well-being of people. This assistance
includes individual, group and family therapies, with psychology professionals.
HIAS in Panama
HIAS works through an inclusive, community-based approach, paving the way for
clients to become more self-sufficient and integrated in their local communities.
The guiding principle of HIAS’ work is to build the capacities of communities,
encouraging self-sufficiency and empowerment. HIAS provides psychological, legal,
and livelihood services. HIAS’ livelihoods framework–now mainly seen as economic
inclusion–responds to refugees’ challenges of exercising the right to work, the lack
of information, skills, and resources necessary to compete in markets, as well as the
ability to accumulate productive assets in order to achieve self-reliance. In a tripartite
partnership, UNHCR, HIAS, and Manpower Group (an international staffing/ human
resources firm), provided trainings and empowerment sessions to refugees to help
them find jobs. Also, Panama´s operation is one of the few countries that has access
to Coursera, a company that partners with universities and organizations to offer
courses online. HIAS also launched an internship program through an alliance with
the private sector.
Contact detail:
Address:
Website: https://www.hias.org/where/panama
Phone Number: +507 391-5171
CEALP - El Centro de Asistencia Legal Popular (The Legal Aid Centre)

El Centro de Asistencia Legal Popular (CEALP) is a non-profit NGO dedicated to
promoting and defending human rights. CEALP administers the Program of Legal
Assistance and Orientation for asylum seekers and persons in need of international
protection, including those under the Temporary Humanitarian Protection Regime
(THPs). The program is sponsored by the Norwegian Refugee Council, and is an initiative
that is directed towards those who require legal support to carry out the necessary
procedures in relation to their refugee claims. They provide: general information for
asylum seekers who enter Panamanian territory, legal advice in relation to asylum
seekers’ rights and responsibilities, as well as information on the Refugee Status
Determination (RSD) procedure in Panama
Individual legal representation for asylum seekers, so that they can carry out the
necessary procedures before administrative and judicial entities, primarily before La
Oficina Nacional Para la Atención de los Refugiados (ONPAR) (The National Office for
the Attention of Refugees) and La Comisión Nacional de Elegibilidad (CNE) (the National
Eligibility Commission).
Refugees responsibilities in Panama include abiding by Panamanian law and procedures,

respect for public order, maintaining proper conduct in accordance with the norms
and customs of the Republic of Panama, carry a valid and up-to-date ID card at all
times, cooperate with the authorities, and refrain from participation in any political
activities.
Contact detail:
Address: Avenida Cuba, Calle 39, Edificio Tarraco, S.A., Local No.1 -
Across the street from the National Hospital
Phone Number: +507 80 02 434
MENAMIRE - La Mesa Nacional de Migrantes y Refugiados

MENAMIRE was established in 2004 by civil society groups who came together to
form a network, and includes CEALP. Its goal is to carry out activities related to legal
defence, denunciations, accompaniment, awareness-raising, communication, and
lobbying for a new legal framework that guarantees the human rights of the migrant
and refugee population.
Contact detail:
Address:
Website: http://www.rrocm.org/
Email: mesamigranteyrefugiopanama@yahoo.com
Norwegian Refugee Council, Panama

The NRC provides legal assistance (legal aid, advocacy) for victims of forced displacement,
in particular with regard to housing, land and property rights, and for victims of sexual
and gender-based violence. They provide orientation information, counselling and
education programmes for displaced children and adolescents, and also promote and
20
advocate for changes in policy to ensure the protection of displaced and indigenous
populations. NRC provides legal assistance, usually through individual casework, but
it may also entail class action. NRC pursues legal action through all relevant local,
national and international legal systems and mechanisms, including customary law,
conflict resolution and mediation mechanisms and any other prevalent systems of
law - in addition to statutory law and the courts. NRC may provide training in legal
issues to target groups and key local actors - to establish a platform of understanding
of rights and applicable law, and subsequent legal approaches to key issues.
Contact detail:
Address: Calle Vicente Bonilla, Edificio 110 (the OIM building), Ciudad
del Saber, Clayton, Ciudad de Panamá
Website: www.nrc.org.co
Phone Number: +507 30 53 395
Costa Rica
Costa Rica hosts some 35,000 refugees and asylum
seekers from El Salvador, Colombia, Honduras,
Nicaragua, Venezuela, and other countries. The country
is also a transit point for people from other regions in
search of asylum or better opportunities in the United
States and Canada.
HIAS IN COSTA RICA

With dramatic increases in the number of asylum seekers entering Costa Rica, it is
of critical importance that a comprehensive system of legal information, referrals to
non-legal services, and individual legal aid is available. In response to a major influx
of Nicaraguans since May 2018, HIAS now delivers humanitarian assistance to the
Nicaraguan population along the northern border.
HIAS has also broadened the scope of its monitoring activities to include the southern
Costa Rica border and the northern Costa Rica border in multiple locations. Legal
services are also provided along both borders. Since HIAS Costa Rica is the only strong
operation present along the northern border, it has assumed delivery of humanitarian
assistance, including food kits and hygiene kits.
HIAS’ livelihood programs ensure that refugees have safe economic opportunities to
earn sustainable income and rebuild their lives. Our programs are market-oriented,
protection-focused, and reach the most vulnerable.

The Costa Rican Humanitarian Foundation (CRHF)
The Costa Rican Humanitarian Foundation (CRHF) is a non-profit organization
committed to developing creative and economical solutions to a wide range of social
problems in Costa Rica. The CRHF provides opportunities to exchange friendship,
goods, services, and financial resources for critical needs among different cultures,
socio-economic classes, and language groups.
Contact detail:
Address: Apartado 458, Santa Ana 6150, Costa Rica
Email: fundacionhumanitariacr@gmail.com
Telephone: +(506) 8390-4192
La Esquina
La Esquina is a social business that provides work and technical training for at-risk
youth from La Carpio by making t-shirts to sell. Youth from migrant communities face
particular barriers in accessing education and employment and have a higher chance
of joining gangs and using drugs. Beneficiaries gain technical training, develop soft
skills, and access higher education.
Contact detail:
Website: https://laesquina.cr/
Email comunicacion@laesquina.cr
Telephone+506 89671620
El Nino y La Bola
El Nino y La Bola works closely with the community to identify their needs and
implement programs to serve them. The heart of the organization is forming leaders
from the community. In order to do this, tools such as the tutoring program, college
scholarships, English language acquisition, and micro business funding provide means
for people to thrive on their own. Recreation activities such as soccer and men, women,
boy, and girl groups provide interactions and become ways to develop community and
identify possible leaders.
Contact detail:
Address: Montelimar, San José Province, Calle Blancos, Costa Rica
Website: https://en.elninoylabolacr.org/
Telephone: +506 2297 705
Asociación de profesionales en desarrollo para las personas en condición de

pobreza (APRODE)
Its staff has more than 10 years of experience in executing and managing credit
22
programmes oriented to the population in conditions of poverty and social exclusion.
Currently, there are the following programmes: Credit Programme for integration and
development; Credit Programme for Refugees in Costa Rica, sponsored by UNHCR
and coordinated by ACAI is recognized as a model in Latin America (more than 700
credits and more than 1000 new jobs were created by this programme of high social
impact that transform a population subject to social assistance to actively economic
people who generate jobs and development to the country).
It focus on gender issues, micro-entrepreneurs, refugees, adults, single mothers and

women victims of domestic violence, as well as socially excluded. All productive
activities are focused on the use of technology and with the aim to generating jobs
with sustainable development.
Contact detail:
Address: Dir. Moravia, 200m Norte de Burger King.
Email: info@aprodecr.org
Telephone: 22 25 28 10
Chile
The Ministry of the Interior and Public Security has been
in charge, through the Department of Immigration and
Migration (DEM), of guaranteeing compliance with the
rights of foreigners for victims, refugees and displaced
persons, through the National Migration Policy. The
main functions that this entity fulfills are:
• Process requests for stay (permanent, temporary, refugee or nationalization)

• Promote institutional, legislative and migration management modernization in
Chile.
• Leads measures for the reception of immigrants in the country, in terms of
access to basic services and their integration into society.
The main objective of the DEM is based on the integration of migrants in the institutional
framework and relations with Chilean society, for this, a series of modifications have
been proposed that have the purpose of resolving failures at the institutional and
regulatory level, for the fulfillment of its main objective. Taken together, these measures
meet historical demands by various migrant organizations and migration experts, in
order to constitute a solid and effective immigration reform. This reform raises the
rights and access acquired by migrants, understood as: Health, Education, Economy
and Labor Market, access to housing and citizenship.

Initiatives of the Ministry of Health (MINSAL) to improve access to health care
for migrant groups. In 2015 Decree No. 67 of the MINSAL was promulgated, which
establishes that an immigrant who lacks documents or residence permits, who signs a
document declaring his lack of resources can be considered a beneficiary of the Health
Benefits Regime. Circular A 15 No. 06 of the year 2015 of the same ministry determines
with respect to health care for immigrants, that health care will be separated from the
processing of residence permits for the care of pregnant women, children under 18
years of age and emergency care.
Student Regularization Program “Escuela Somos Todos” Agreement signed

between the Ministry of the Interior and the Municipalities of Santiago, Antofagasta,
Recoleta and Quilicura, which allows responding to the international commitments
that Chile has signed within the framework of the Convention of children’s rights.
Through public schools and community educational, provided access for students
regardless of immigration status. To achieve this, directors and teachers will be trained
in immigration matters and special and accelerated procedures for access to residence
will be generated, thus being able to specify the right of children to access a student
visa regardless of the immigration status of parents.
Initiative to equalize rights in access to housing for the Migrant population.

In 2011, the additional requirement for immigrants was raised to access subsidies: after
waiting to get permanent residence, the foreigner had to wait 5 more years (residing
in Chile). In 2014, the Ministry of Housing and Urbanism, through an amendment to
Decree 52, allowed immigrants to apply for housing benefits, complying with the
application criteria of any person in Chile, provided they are the holder of a permanent
residence permit. With this, the additional requirement of a minimum seniority of 5
years as a permanent holder before applying is eliminated.
Contact detail:
Address: Liber Bernardo O’Higgins 150, La Serena, Coquimbo, Chile
Website: https://www.extranjeria.gob.cl/quienes-somos/
Phone Number: +56 51 267 3950
UNHCR Chile
Law No. 20,430 of 2010 Article 45.- Residence Documentation- people who have
been recognized as a refugee and their families will have the right to be granted a
permanent residence permit, in accordance with the provisions of the legislation that
establishes norms on foreigners in Chile, which allows them to enjoy all the rights
that are recognized by virtue of this law and the International Conventions on this
matter. The expiration or revocation of the said permit does not imply the cessation
of refugee status, which will survive as long as the conditions that gave rise to it are
24
maintained. Article 48.- Gratuity. - The refugee status determination procedure will be
free. The procedures for obtaining visas and permits, including work, will also have this
character. Article 32.- Documentation and intervention of other organisms. Once the
application has been submitted, the competent authority will extend to the petitioner
and the members of his family who accompany him, a temporary resident visa, for a
period of eight months, extendable for equal periods, in the manner determined by
the regulations herein. law.
Contact detail:
Address: Av. Manuel Rodriguez Norte #33 Santiago
Website: https://www.acnur.org/chile.html
Phone Number: +562 2 654 1063
Migrante
Migrante is the only financial institution focused on helping migrants in Chile, facilitating
the development of integration, access to credit and financial advice. Migrant finances
first car, motorcycle purchase and the rental of the place where they decide to relocate.
The requirements to apply for the Migrant Credit are:
• Identity Document (Expired or current)

• Work continuity (Proof of AFP contributions or fee tickets)
• GUARANTEE (Friend / Friend or relative with the same requirements)
Contact detail:
Address: La Concepción 191, Providencia, Santiago - Chile
Website: https://migrante.com/
Phone Number: +56 9 5818 7388
Institución Nacional de Derechos Humanos (INDH)

According to law No. 20,405, the Chilean NHRI has among its functions to make human
rights known at all educational and institutional levels. Carry out investigations, grant
permits to migrants and submit reports to the national government, then delivered to
human rights control and guarantee entities (national and international).
Contact detail:
Address: Avenida Libertador Bernardo O´Higgins 1146 - Oficina 801 -
Santiago Centro.
Website: https://www.indh.cl/
Phone Number: +562 2887 8650

Servicio Jesuita a Migrantes
The Jesuit Service to Migrants has been in charge of facilitating support in the legal,
social, educational and intercultural integration and advocacy areas. To be part of
this group and receive the aid, you have to fill out a registration form in which this
organization will be responsible for sending the corresponding information.
Contact detail:
Address: LORD COCHRANE 104, SANTIAGO
Website: https://sjmchile.org/
Phone Number: +562 2838 7560
América Solidaria
América Solidaria works based on the needs of migrant children and youth from
the continent, identifying the main thematic lines and causes, and thus, generating
projects and initiatives such as: Life projects and family economy, food security, health
and well-being, and quality education. In 2019, support and assistance was provided
to 11,155 children and adolescents, making them part of the organization’s projects.
Contact detail:
Address: Av. General Bustamante 26, piso 5, Providencia, Santiago, Chile.
Website: https://americasolidaria.org/chile/
Phone Number: +562 2635 2125
Ecuador
Ministerio de Relaciones Exteriores y Movilidad
Humana
Through the Foreign Ministry, the Ministry of Foreign

Affairs and Human Mobility seeks through the different
organizations that comprise it to provide clarity and guarantee of human mobility
policies from a comprehensive vision that seeks to cover the main dimensions such
as: Immigrants, emigrants, people in transit, international protection, victims of human
trafficking and migrant smuggling. The policies issued aim to:
• Promote and implement a regulatory framework for human mobility;

• Non-discrimination of people due to their immigration status;
• No criminalization of migration;
• Recognition of the positive contributions of migrants to the societies of origin
and destination;
26
• Promote economic and social inclusion;
• Guarantee the protection of the human rights of people in situations of human
mobility.
The Foreign Ministry provides information on how to access services in Quito, during
the health emergency due to COVID-19, these are:
• SERVICIOS DE REFUGIO: Solicitar el servicio enviando un correo electrónico a:

dpin@cancilleria.gob.ec adjuntando el formulario correspondiente que se lo
puede descargar en: https://www.cancilleria.gob.ec/formularios/
• CERTIFICADO DE MIGRANTE RETORNADO – VIGENCIA Y REVOCATORIA DE
PODERES – DESGLOSE DE DOCUMENTOS – OTROS SERVICIOS: Solicitar el
servicio enviando un correo electrónico a: prioritariocz9@cancilleria.gob.ec,
adjuntando los requisitos correspondientes.
• Dirección: Carrión E1-76 y Av. 10 de Agosto – 170526
• Oficina Quitumbe - Servicios ciudadanos: Av. Quitumbe Ñan y Amaru Ñan
• Teléfono: +593-2 299-3200 / Quitumbe: ext 23000
• Website: https://www.cancilleria.gob.ec/
Norwegian Council for Refugees

All NCR activities respond to the needs and rights of displaced persons and refugees,
mainly in contexts of armed conflict, regardless of their age, gender, nationality, etc.
with a focus on access to guarantees, rights and durable solutions. It implements high-
quality programs, promotes the resilience and participation of displaced and refugee
people in the design and implementation of programs, provides food assistance, clean
water, shelter, legal assistance and education.
• Educational activities:
1. Help out-of-school children by conducting censuses in the municipalities
affected by the conflict.
2. Provide technical support to educational authorities to offer alternative
education programs to those who do not attend school.
3. Provide technical support to schools and training centers to apply flexible
education models for the out-of-school population.
4. Support schools and technical and vocational training centers, increasing
their capacity to meet the needs of the out-of-school population.
• Activities in Legal Assistance:

1. Help protracted and recently displaced people in rural and urban areas who
have not yet declared their displacement before the Victims Unit.
2. Provide legal assistance to displaced people and their communities who are
victims of dispossession or abandonment of land or homes.

3. Offer legal assistance services to guarantee the rights of victims in the post-
sentencing phase of the land restitution process, with an emphasis on
housing.
4. Provide legal information, advice and assistance to communities or individuals
to access decent housing, including social programs or to limit the risks of
eviction to individuals and communities on durable solutions.
Contact detail:
Address: Quito 170143, Ecuador
Website: https://nrc.org.co/
Phone Number: +593 2-250-8539
UNHCR Ecuador
UNHCR is responsible for ensuring that people who have been victims of violence,
persecution, war or natural disasters have the right to take refuge in a safe place.
UNHCR Ecuador focuses mainly on:
• Ensure that migration policies and practices do not exclude the specific
protection needs of refugees.
• Assist partners and States during migration management so that these needs
are understood.
• Identify how migration and its related circumstances affect members of UNHCR
Ecuador or those who are under its mandate.
• Help in better compliance with the universal nature of human rights in order to
strengthen international protection for refugees.
UNHCR is also responsible for compliance with the Global Compact on Refugees
whose objectives are:
• Alleviate pressure on countries hosting refugees;
• Develop the self-reliance of refugees;
• Expand access to resettlement in third countries and other complementary
channels;
• Foster conditions that allow refugees to return voluntarily to their countries of
origin with conditions of safety and dignity.
It provides a plan for governments to ensure that local communities get the support
they need for refugees to lead productive lives, benefiting both refugees and the
communities that host them.
Contact detail:
Address: Calle Whymper N28 - 39 entre Coruña y Orellana, (piso 2 y
3) Edificio Cervino
28
Website: https://nrc.org.co/https://www.acnur.org/ecuador.html
Phone Number: 593 2 2987 800
Fundación Ambiente y Sociedad (FAS Ecuador)

FAS works with the objective of contributing to the sustainable development of
Ecuador and promoting the improvement of quality life of its inhabitants and the
cultural development of its peoples, also providing care to refugees although this
is not its main focus. Environment and Society privileges principles such as equity,
solidarity, participation and the exercise of collective, social and environmental rights.
Contact detail:
Address: Pasaje Málaga N24-673 y Coruña
Website: www.fasecuador.org
Phone Number: 5932 2256 4257
HIAS in Ecuador
HIAS is the Global Jewish Organization that protects refugees in distress. They are in
charge of providing psychological support and social, labor and legal orientation to the
refugee population and those in human mobility that are in a situation of vulnerability.
HIAS’ livelihood programs ensure that refugees have safe economic opportunities to
earn sustainable income and rebuild their lives. Our programs are market-oriented,
protection-focused, and reach the most vulnerable.
Contact detail:
Address: Inglaterra N29 -25 y Cristóbal Acuña, Sector La Pradera
Website: http://www.hias.org.ec
Phone Number: 02 323 7199
Servicio Jesuita a Refugiados y Migrantes (SJRM)

SJRM’s emphasis is on people in situations of refuge, displacement and migration,
especially those who are more vulnerable. They are distinguished by the direct
accompaniment of the population, that is, by the personal and supportive closeness
that promotes the empowerment of all the people and organizations they serve.
Its main objective is to serve those who are forcibly displaced: refugees, internally
displaced persons and deportees. And to migrants: immigrants (of all nationalities)
and Ecuadorian emigrants.
Contact detail:
Address: Calle Eustorgio Salgado N19-83 y Av. Universitaria (Sector
Miraflores)
Website: www.sjr.org.ec
Phone Number: 022559876

México
Comisión Mexicana de Ayuda a Refugiados (COMAR)
is the government entity in Mexico responsible for
conducting policy on refugees and complementary
protection, as well as managing assistance actions
from the beginning of the procedure with full respect
for human rights.
COMAR’s work is due to establish collaborative relationships with government

agencies, international organizations, civil society organizations, and in general, with
any institution that directly provides support or services to the population it serves, all
related to the actions of Institutional assistance for refugees and migrants. It carries
out following tasks:
• Immigration Procedures: Aimed at obtaining immigration documentation

that allows to verify a regular stay in Mexico, it is also supported by the notice
of change of address, replacement of document, among others;
• Social Assistance: services related to subsistence, food and temporary
accommodation. - https://www.sibiso.cdmx.gob.mx
• Health: Management of care in public hospitals and affiliation to services
provided by the State.
• Education: Admission to public schools and revalidation of studies, as well as
technical training for employment.
• Family Reunification: Support for the admission to the country of relatives of
the refugee, when the family bond, solvency and economic dependence of the
relatives are proven.
• Naturalization: Guidance and support in the processing of the procedure
before the Ministry of Foreign Relations.
• Other Procedures: Such as obtaining an Identity and Travel Document, if you
do not have access to a passport of the State of which you are a national.
You may access their page at: http://www.comar.gob.mx or find them at: Versalles 49
primer piso, Juárez, Ciudad de México. C.P. 06600 ,Teléfono: 52098800 Ext. 30147
Servicios Nacional de Empleo: It is the public institution with national scope

in Mexico whose main objectives are to facilitate the link between job applicants
and jobseekers, guide job seekers and support their qualification, as well as assist
companies in their search for jobs. candidates to fill their job vacancies. Through its
169 offices nationwide: 33 central offices and 136 operating units, employment linkage
30
programs can be accessed (linkage services that range from the traditional function
of job boards and labor counseling, to self-help schemes and Those based on
Information and Communication Technologies (ICT), such as the Employment Portal),
an employment support program (they grant financial aid and training courses, with
the aim that job seekers improve their knowledge and skills for work or, in case of not
finding jobs according to their experience, start a work activity on their own) and labor
mobility (it expands employment opportunities so that people can move temporarily
or permanently, to a place other than of your residence, in case you cannot find job
offers near your locality).
Address:
• Secretaría del Trabajo y Previsión Social: Boulevard Adolfo López Mateos 1968,
Col. Los Alpes
• Subsecretaría de Empleo y Productividad Laboral: Av. Paseo de la reforma 93,
piso 12, Col. Tabacalera - Delegación Cuauhtémoc.
• Coordinación General del Servicio Nacional de Empleo: La Morena 804, Col.
Narvarte Poniente. - Delegación Benito Juárez.
Website: https://www.empleo.gob.mx/SNE
Telephone: 01 800 841 20 20
Programa Casa Refugiados

It works closely with businesses to help them identify and understand opportunities to
help refugees. Tent believes that companies have the greatest impact when refugees
are treated not as victims but as economically productive employees, suppliers,
entrepreneurs and customers through the recruitment of refugees for their business
operations, their integration into their supply chains, the investment in refugees
or access to the services of each company. Its work is aimed at promoting better
conditions for the integration of refugees, asylum seekers and those with regular
stay for humanitarian reasons. It is known that, in order to achieve such integration,
it is essential to ensure that people have access to decent employment. Through
teamwork and networks, the Casa Refugiados Program collaborates both with the
United Nations High Commissioner for Refugees and with companies and businesses
to support them in the processes of awareness, training and recruitment of refugees
and applicants for asylum.
Contact detail:
Address: Mártires de La Conquista 86, Escandón I Secc, Miguel
Hidalgo, 11800, Ciudad de México
Website: www.casarefugiados.org
Phone Number: +52 55 2614 7992

Part Two
Table
Agencies Advocating for Immigrants and Refugees
In this second part we will be focused on agencies

and organisations advocating for the rights of refugees
and migrants in the countries where most Colombian
victims of conflict live. Below is a list of major agencies
and organisations working with refugees and migrants.
These group of organisations advocate for the rights and
protection of refugees and migrants. Services provided
range from legal and process support to educational,
health, and general advocacy work.
Canada
Agencies Advocating for Immigrants and Refugees in Canada
Agency Address Website Telephone Remarks

340 College St.,
https://accessa-
1 Access Alliance Ste. 500, Toron- 1-416-324-8677
lliance.ca/
to, ON M5T 3A9
197 County Court
Brampton Multi-
Blvd., Suite 303, http://bmccentre.
2 cultural Commu- 1-905-790-8482
Brampton, ON org/
nity Centre
L6W 4P6
Canadian Center 4158 Sheppard
for Refugee and Ave E, Scarbo- https://www.heal-
3 1-647-267-2176
Immigrant Heal- rough, ON M1S thequity.ca/
thCare 1T3
This is a coun-
cil of agencies
working with
6839 Drolet
Canadian Council https://ccrweb.ca/ immigrants all
4 #301, Montréal, 1-514-277-7223
for Refugees en/members across Canada.
Québec, H2S 2T1 Website has list
of all member
agencies.
1710 Dufferin
http://www.costi.
5 COSTI Street, Toronto, 1-416-658-1600
org/index.php
ON, M6E 3P2
1280 Finch Ave
Hispanic Develo- West, Suite 203, http://www.hispa-
6 1-416-516-0851
pment Council North York, On- nic-council.ca/
tario, M3J 3k6
8 Main St E #101,
Immigrants Wor- https://iwchamil- 1- 905-529-
7 Hamilton, ON
king Center ton.ca/ 5209
L8N 1E8
Multicultural
245 Janette Ave,
Council of Wind- https://themcc.
8 Windsor, ON N9A 1-519-255-1127
sor and Essex com/
4Z2
County
165 Dundas
Street, West,
Newcomer Cen- https://www.ncpe- 1-905-306-0577
9 Suite 116
tre of Peel (NCP) el.ca/
Mississauga, ON
L5B 2N6
North Bay and 100, Main Street
https://www.nbd- 1-705 495 8931
10 District Multicul- East, North Bay,
mc.ca/home
tural Center ON, P1B 1A8
110 Eglinton Ave-
Ontario Council
nue West, Suite
of Agencies Ser-
11 200 https://ocasi.org/ 1-416-322-4950
ving Immigrants
Toronto, ON,
(OCASI)
M4R 1A3
Ottawa Commu-
959 Wellington
nity Immigrant 1-613-725-0202
12 Street West, Ot- https://ociso.org/
Services Organi-
tawa, On K1Y 2X5
zation
1257 Queen St.
Parkdale Intercul- https://piaparkdale. 1-416-536-4420
13 West, Toronto,
tural Association com/
ON M6K 1L5
Polycultural 17 Four Seasons
immigrant and Place, Suite 102 http://www.poly- 1-844-493-5839
14
Community Ser- Toronto ON M9B cultural.org/
vices 6E6
400 Cooper https://www.
Street, Suite redcross.ca/
Red Cross Cana-
15 8000, how-we-help/ 1-613-740-1900
da
Ottawa, Ontario, migrant-and-refu-
K2P 2H8 gee-services
http://torontohar-
160 Jarvis St,
bourlight.ca/immi-
16 Salvation Army Toronto Ontario, 1-416-363-5496
grant-refugee-ser-
M5B 2E1 Canada
vices/
Scadding Court 707 Dundas St
www.scadding-
17 Community Cen- W, Toronto, ON 1-416-392-0335
court.org
tre M5T 2W6
34
St. Stephen’s 91 Bellevue
https://www.sschto.
18 Community Hou- Avenue, Toronto, 1-416-925-2103
ca/Home
sing Ontario M5T 2N8
The Immigrant 1723 – 40 Street
https://www.immi-
19 Education Socie- S.E., Calgary, AB, 1-403-235-3666
grant-education.ca/
ty T2A 7Y3
1610 Saint Ca-
therine West
The Reugee Cen- www.therefugee-
20 suite 402 1-514-846-0005
ter centre.org/
H3H 2S2, Mon-
treal, Quebec,
17 N. Court
Thunder Bay Mul-
Street, Thunder http://www.thun-
21 ticultural Asso- 1-807-345-0551
Bay, Ontario, P7A derbay.org/
ciation
4T4
815 Danforth
Avenue, Suite https://www.wood- 1-416-645-6000
22 Woodgreen
100, Toronto, green.org/
M4J 1L2
USA
Agencies Advocating for Immigrants and Refugees in USA
Telephone or
Agency Address Website Remarks
email
615 First Ave. NE.
Alight (formerly
Suite 500 https://weareali-
1 American Refu- 1-612-872-7060
Minneapolis, MN ght.org/
gee Committee)
55413
125 Broad Street,
American Civil
18th Floor https://www.
2 Liberties Union 1-212-549-2500
New York, NY aclu.org/
Foundation
10004
1331 G Street, https://www.
American Immi- NW, Suite 200 americanimmi-
3 1-202-507-7500
gration Council Washington, DC grationcouncil.
20005 org/

555 12th Street,
5th Floor https://asylu-
4 Asylum Access 1-510-891-8700
Oakland, CA maccess.org/
94607
2050 Ballenger
https://www.
Catholic Chari- Ave, Suite 400,
5 catholiccharitie- 1-703-549-1390
ties USA Alexandria, VA
susa.org/
22314
8757 Georgia
Catholic Legal
Avenue, Suite
Immigration Ne- https://cliniclegal.
6 850 1-301-565-4800
twork. Inc. (CLI- org/
Silver Spring, MD
NIC)
20910
475 Riverside Dr.,
https://cwsglo-
Church World Suite 700
7 bal.org/our-work/ 1-212-870-2061
Service New York, NY
north-america/
10115
2195 Nolensville https://www.co-
Conexion Ame-
8 Pike, Nashville, nexionamericas. 1-615-269-6900
ricas
TN 37211 org/
815 Second Ave- http://www.epis-
Episcopal Migra-
9 nue, New York, copalchurch.org/ 1-212-716-6000
tion Ministries
NY 10017 emm
1126 Sixteenth
https://www.far-
Farmworker Jus- Street NW, Suite
10 mworkerjustice. 1-202-293-5420
tice Fund Inc. LL-101, Washing-
org/
ton, DC 20036
1300 Spring
Street, Suite 500, https://www.hias.
11 HIAS 1-301-844-7300
Silver Spring, MD org/
20910
55 Exchange
http://www.his-
Hispanic Federa- Place, 5th Floor 1-212-233-8955
12 panicfederation.
tion New York, NY
org/
10005
36
414 13th Street,
Hispanics in Phi- Suite 200 https://hiponline.
13 1-415-837-0427
lanthropy Oakland, CA org/
94612
2801 Swiss Ave-
Human Rights https://hrionline.
14 nue 1-214-855-0520
Initiative org/
Dallas, TX 75204
519 Southwest
Immigration
Park Avenue, http://www.ics-
15 Counseling Ser- 1-503-221-1689
Suite 610, Port- law.org/
vice
land, OR 97205
This is a portal of
Bowling Green
many member
Station, P.O. Box https://www.im- contact@imprin-
16 Imprint agencies working
5087, New York, printproject.org/ tproject.org
with immigrants
NY 10274-5087
and refugees
122 East 42nd
International
Street, New York, https://www.
17 Rescue Commit- 1-212-551-3000
New York 10168- rescue.org/
tee
1289
Lutheran Im- 00 Light Street
https://www.lirs.
18 migration and · Baltimore, 1-410-230-2700
org/
Refugee Service Maryland 21230
1400 16th Street,
https://www.
Migration Policy NW, Suite 300,
19 migrationpolicy. 1-202-266-1940
Institute Washington, DC
org/
20036
50 F Street, NW,
National Immi- Suite 300 https://immigra-
20 1-202-347-0040
gration Forum Washington, DC tionforum.org/
20001
3450 Wilshire
National Im- Blvd., Box #108-
https://www.nilc.
21 migration Law 62 1-213-639-3900
org/
Center Los Angeles, CA
90010

226 Causeway https://www.
22 Oxfam America Street. 5th Floor oxfamamerica. 1-800-776-9326
Boston, MA 02114 org/
RAICES- The Re-
fugee and Immi- 1305 N. Flores
https://www.rai-
23 grant Center for Street, San Anto-
cestexas.org/
Education and nio TX 78212
Legal Services
This is a coun-
cil of agencies
Refugee Council Washington, DC
24 https://rcusa.org/ working with
USA 20009
immigrants and
refugees
689 Massachu-
setts, Ave., 2nd https://www.re-
25 Refugee Point 1-617-864-7800
floor, Cambridge, fugepoint.org/
MA 02139
1800 M Street,
https://www.
Refugees Inter- NW, Suite 405N
26 refugeesinterna- 1-800-733-8433
national Washington, DC
tional.org/
20036
1800 Massachu-
setts Ave NW, https://www.
27 UNHCR 1 202 296 5191
Suite 500, 20036 unhcr.org/uk/
Washington, DC
125 Maiden Lane,
https://www. 1-800-367-5437
28 UNICEF USA New York, NY
unicefusa.org/
10038
United States Find a Perish:
Conference of https://www.usc-
Catholic Bi- cb.org/ http://www.usc-
29
shops/Migration mass-times?la- cb.org/mrs/
and Refugee t=4.6493&lon
Services =-74.0617
US Committee 2231 Crystal Dri-

https://refugees.
30 for Refugees and ve, #350, Arling- 1-703-310-1130
org/
Immigrants ton, VA 22202
38
7 East Baltimore
https://worldre- 1-800-535-5433
31 World Relief Street, Baltimo-
lief.org/
re, MD 21202
Spain
Agencies Advocating for Immigrants and Refugees in Spain

ACCEM – Aso-
C/ Doña María
ciación Comisión http://www.ac- +34 95 43 13 333
1 Coronel, 14, 41003,
Católica Española cem.es/es / 44
Sevilla
de Migración
APIA - Asociación
Calle Adosinda, 8, apia.acoge@reda- +34 98 51 54 412
2 Pro Inmigrantes
7º C. 33202, Gijón coge.org
de Asturias
Carrer de la Prin-
cesa, 14, 1º. 08003, http://www.
3 Bayt Al-Thaqafa Sant Pere, Santa bayt-al-thaqafa. + 34 93 31 98 869
Caterina i la Ribe- org
ra-Born, Barcelona
C/ del Monte
Caloca s/n - Cobo http://www.canta-
4 Cantabria Acoge +34 94 23 64 445
de la Torre, 3 Bajo. briaacoge.com
39008, Santander
CAR - Centro de Plaza de la Acogi-
car.sevilla@meyss.
5 Acogida a Refugia- da, 1, 41020, Se- +34 95 45 29 685
es
dos villa
Servicios Gene-
rales C/Embaja- https://www.cari- +34 91 444 1000
6 Caritas Espanola
dores 162, 28045 tas.es/
Madrid
CEAR-Comisión
Española de Ayu- C/ Colón, 2146400, +34 96 172 35 79
7 www.cearpv.org
da al Refugiado Cullera, Alicante
(Alicante)

Centro Hispa-
Manuel Marañón,
8 no-Africano/FUN- +34 91 75 90 162
13, 28043, Madrid
DESO
COMRADE - Co-
mité de Defensa
C / Castillo de
de los Refugia-
9 Piñeiro 10 (Metro: www.comrade.es +34 91 44 64 608
dos, Asilados e
Cuatro Caminos)
Inmigrantes en el
Estado Español
Travessia de
Sant Joaquim, http://www.el- +34 96 54 26 172
10 Elche Acoge
2. 03203, Elche, cheacoge.org
Alicante
https://www.iom.
11 IOM int/countries/ +34 9 159 43 670
spain
C/ Hoya del Mo- http://lucena-aco-
12 Lucena Acoge lino, 28. 14900, ge.blogspot.com. +34 95 75 16 608
Lucena es
C/ Rincón de
Tagore s/n. 13300, http://www.man-
13 Mancha Acoge +34 92 63 13 239
Valdepeñas, Ciu- chaacoge.org
dad Real
C/ Luchana, 36-4º
ONG Rescate In- https://www.on- +34 91 44 72 960
14 dcha, 28010, Ma-
ternacional grescate.org/
drid
C/ Jaen, 18-20.
Red Acoge (Barce- 08620, San Vicenç http://www.reda-
15 + 34 93 65 63 870
lona) dels Horts, Barce- coge.org/es/
lona
C/ Cea Bermúdez,
Red Acoge (Ma- http://www.reda-
16 43, 3º B 28003, +34 91 56 33 779
drid) coge.org/es/
Madrid
Avenida Reina
https://www2.
17 Red Cross Victoria, 26-28, +34 900 22 11 22
cruzroja.es/
28003, Madrid
40
SAIER - Servei http://www.bcn.
Avinguda Parallel
d’Atenció a Immi- cat/novaciutada-
18 202, Barcelona +34 93 25 62 700
grants, Emigrants i nia/arees/ca/saier/
08015
Refugiats saier.html
Avda. de Vene-
The Guada Acoge http://www.gua-
19 zuela, 9, 1º. 19005, + 34 94 92 53 076
Association da-acoge.org
Guadalajara
Avda. General Pe-
https://www.unh-
20 UNHCR rón, 32 ¿ 2nd floor, +34 91 556 35 03
cr.org/spain.html
28020 Madrid
Valencia Acoge / C/ San Juan, 10. http://www.valen-
21 +34 96 36 60 168
València Acull 46019, Valencia cia-acoge.org
Plaza de San
Francisco, 1. http://www.vega-
22 Vega Baja Acoge +34 966 74 57 31
03300, Orihuela, bajaacoge.org
Alicante
Mexico
Agencies Advocating for Immigrants and Refugees in Mexico

Av. Insurgentes
Sur 1150, 1er Piso
(Oficinas 3 y 4), https://asylumac-
1 Asylum Access Tlacoquemecatl cess.org/program/ +525515180730
del Valle, Benito Mexico/
Juárez. C.P. 03200,
Ciudad de México
Nicolás Bravo 510,
Nueva Santa Cata-
https://www.casa- +52 81 8390 6305
2 Casa Monarca rina, 66350 San-
monarca.org.mx
ta Catarina, N.L.,
Mexico
Víctor Rosales 164,
Centro de los De-
Zacatecas Centro, https://cdmigrante.
3 rechos del Migran- 018005901773
98000 Zacatecas, org/
te
Zac., Mexico

https://fm4pasoli-
4 FM4 Paso Libre 33-33300306
bre.org
Calz. General Ma-
Oficina del Alto riano Escobedo
Comisionado de 526, Chapultepec
https://www.acnur. +52 55 5083 1720/
5 las Naciones Uni- Morales, Anzures
org/mexico.html 1710
das para los Refu- 11590 Miguel Hi-
giados (ACNUR) dalgo, Ciudad de
México, CDMX
Francisco Sosa
Organización In-
# 267, Col. Barrio
ternacional para https://mexico. +52 55 5536 3922
6 de Santa Catari-
las Migraciones iom.int/es
na, Coyoacán C.P.
(OIM)
04010
https://www.ifrc.
Calle Juan Luis org/en/what-we-
Vives 200 Colonia do/where-we-
7 Red Cross Mexico +525510844505
Polanco México work/americas/
D.F. 11510 MX mexican-red-
cross/
Calle Hidalgo Vi-
Scalabrinianas Mi-
llas de Ecatepec /
sión con Migran- https://venemex. +52 155 4569 7618
8 Ecatepec de Mo-
tes y Refugiados org
relos Edo Mexico
VENEMEX
CP, 55056
Orizaba 39, Roma
Servicio Jesuita a Nte., Cuauhtémoc, +52 55 5527 5423
9 https://sjme.org
Migrantes 06700 Ciudad de
México
Carlos Dolci 96,
Alfonso XIII, Álvaro https://sinfronte- +52 55 5514 1519
10 Sin Fronteras
Obregón, 01460 ras.org.mx
Ciudad de México
Panama
Agencies Advocating for Immigrants and Refugees in Panama
42
Telephone/
email
1149 zona 9A, Pa- https://www.cari-
1 Caritas +507 262-3776
nama tas.org/
Avenida Cuba,
CEALP - El Cen-
Calle 39, Edificio +507 80 02 434 or
2 tro de Asistencia
Tarraco, S.A., Local 22 75 150
Legal Popular
No.1
https://www.hias.
3 HIAS in Panama org/where/pana- +507 391-5171
ma
Calle Luis Boni- https://www.iom.
+507 305-3350
4 IOM Panama lla 110, Panamá, int/countries/pa-
Panama nama
MENAMIRE - La
mesamigranteyre-
Mesa Nacional de http://www.rrocm.
5 fugiopanama@
Migrantes y Refu- org/
yahoo.com
giados
Calle Vicente Bo-
nilla, Edificio 110
Norwegian Re-
(the OIM building),
6 fugee Council, www.nrc.org.co +507 30 53 395
Ciudad del Saber,
Panama
Clayton, Ciudad
de Panamá,
https://www.ifrc.
Calle Jorge Bolivar
org/en/what-we-
Alemán, Albrook,
Panamian Red do/where-we-
7 Edificio 453 Pana- +507 315-1388
Cross work/americas/
ma Ancón Pana-
red-cross-socie-
ma
ty-of-panama/
https://www.ifrc.
org/en/what-we-
Calle Jacinto Pa-
Red Cross Pana- do/where-we-
8 lacios Edificio 221, +507 317-3050
ma work/americas/
Panamá
red-cross-socie-
ty-of-panama/

Calle Elvira Mén-
dez, Edificio Valla-
rino, Piso 1. Área
https://retameri- info.panama@
9 RET Americas Bancaria, Corregi-
cas.org/ RETAmericas.org
miento Bella Vista,
Ciudad de Pana-
má,
Clayton, Gonza-
lo Crance Street,
https://www.un-
Bldg. 171, City of
10 UNHCR Panama hcr.org/panama. +507 304 9650
Knowledge, Pana-
html
ma City, Panama
Costa Rica
Agencies Advocating for Immigrants and Refugees in Costa Rica
Telephone/
email
www.alianzapor-
Santa Marta de
Alianza Por Tus tusderechos.org/
1 Montes de Oca, +506 25 24 13 27
Derechos article/apoyo-le-
San Pedro.
gal/
5160 San José, https://www.cari- +506 2291-0154
2 Caritas
Costa Rica tas.org/
Defensa de Niñas Avenida 67B, San
y Niños Interna- José Province, http://www.dni- +506 2236 91 34/
3
cional - DNI Costa San Vicente, Costa costarica.org/ 229
Rica Rica
Calle 49A, Betania,
https://www.fun-
4 Fundación Mujer San José, Guada- +506 2253 1661
dacionmujer.org/
lupe
https://www.hias.
5 HIAS Costa Rica org/where/cos-
ta-rica
44
Bv. Ernesto Rohr-
https://www.iom.
moser, Nunciatura, +506 2212 5300
6 IOM Costa Rica int/countries/cos-
San José, Costa
ta-rica
Rica
https://media.ifrc.
El Jardín, San org/ifrc/where-
Red Cross Costa
7 José Province, San we-work/ameri- +506 25425000
Rica
José, Costa Rica cas/costa-rican-
red-cross/
100 Este, 50 Sur, https://es.theret.
8 RET Costa Rica San José, Costa org/wherewework/ +506 4035-6913
Rica. costa-rica-2/
The Center for the
Av 15A, Barrio
Social Rights of https://cenderos.
9 México, San José, +506 2248 0424
Migrants (CENDE- org/
Costa Rica
ROS)
Boulevard de
Rohrmoser, Ave- https://www.unhcr.
10 UNHCR Costa Rica nida 3A y Calle 80, org/costa-rica. +506 2242 0700
Rohrmoser, Pavas, html
San José,

Chile
Agencies Advocating for Immigrants and Refugees in Chile
Agency Address Website Telephone/ email Remarks

Echaurren 4, piso http://www.cari-
1 Caritas Chile 7, Santiago de taschile.org/index. +56229 23 0400
Chile php
Center for Human
Rights & Immigra-
Universidad Diego http://www.de-
tion Clinic – La
Portales, Repúbli- rechoshumanos.
2 Universidad de +562 67 62 601
ca 105 Santiago, udp.cl/derechos-
Diego Portales
Chile humanos/
Decano Facultad
de Derecho

Matilde Salaman-
ca 736, Providen- https://www.iom.
3 IOM Chle +56 9 7926 7178
cia, Región Metro- int/countries/chile
politana
Andrés Bello 2711,
https://www.pwc.
4 PwC Chile piso 5, Las Con- +56 2 29400189
com/gx/en.html
des, Santiago.
Servicio Jesuita a Lord Cochrane https://sjmchile.
5 +562 2838 7560
Migrantes 104, Santiago org/
Av. Manuel Rodri-
guez Norte #33 https://www.unhcr.
6 UNHCR Chile +562 26541063.
Santiago (Metro org/chile.html
Los Héroes)
Avenida Santa Ma- https://www.
7 Red Cross Chile 22783 4100
ría , 0150, Santiago cruzroja.cl/
Ecuador
Agencies Advocating for Immigrants and Refugees in Ecuador
Telephone/
email
Asociación de Re-
fugiados Colom- Email: asorec@ +593 09 8119 280
1
bianos en Ecua- hotmail.com
dor (ARCOE)
Calle Robles E2- http://asylumac-
Asylum Access
2 08 y Pedro de cess.org/program/ +593 02 255 5204
Ecuador (AAE)
Valdivia Quito ecuador/
Av 6 de Diciembre
http://www.conti- +593-2-2464802
3 Contigo Ecuador and Julio Moreno,
goecuador.org
Quito
www.coopi.org/
it/cosafacciamo/
Calle Ultimas No-
nelsuddelmondo/
4 COOPI ticias No. 39-127, +593 22 24 15 32
dove-interve-
Quito
niamo/paesi/22/
ecuador/
46
Antonio Elizalde
Red Cross Ecua- E4-31 y Avenida www.cruzroja.org.
5 +593 22 58 24 82
dor Gran Colombia, ec/
Quito
Av. De la Prensa
Defensoría del http://www.dpe. comunicacion@
6 N5497 y Jorge
Pueblo gob.ec/ dpe.gob.ec
Piedra, Quito
Calle Eustorgio
Salgado N 19-83 http://www.jesui-
7 Jesuitas Ecuador +593 0987 92 566
y Av. Universitaria, tas.ec/
Quito
Pasaje Málaga
Fundación Am- http://www.am-
N24-673 entre
8 biente y Sociedad bienteysociedad. +593 22 23 07 66
Coruña y Vallado-
(FAS) org
lid, Quito
Calle Inglaterra
http://www.hias.
9 HIAS Ecuador N29-25 y Acuña, +593 2 3238688
org/hias-ecuador
Quito
Avenida de la Re- https://nrc.org.
Norwegian Refu-
10 pública E 4 - 87 e co/category/pais/ 0990405431
gee Council (NRC)
Inglaterra, Quito ecuador/
Calle Mera 0359
entre Boliva y
Pastoral Social de Rocafuerte, “Mul- www.psambato.
11 +593 2421842
Ambato ticentro Mera” org/home.html
tercer piso, oficina
19, Ambato,
Avenida Amazo-
nas # 2889 y La
https://www.un-
Granja Edificio de
12 UNHCR Ecuador hcr.org/ecuador. +593 2 2987 800
las Naciones Uni-
html
das, Primer Piso,
Quito
El Heraldo E1092, https://fudela.org. +5930992
13 FUDELA
Quito 170135 ec/ 944340
Brazil
Agencies Advocating for Immigrants and Refugees in Brazil

Rua Coronel Sér-
gio Pessoa, s/nº
Arquidiocese de https://arquidioce-
(anexo à Igreja dos
1 Manaus de Pasto- sedemanaus.org. 5592 3232 7257
Remédios), Cx.
ral do Migrante br/
Postal 3178 69001-
970 Manaus/AM
Rua São Francisco
Caritas Arquidio- www.caritas.org.
2 Xavier, 483, Mara- 5521 2567 4105
cese de São Paulo br/
canã
Quadra 601, Mó-
dulo F – Asa
3 Caritas Brazil SGAN www.caritas.org.br 5561 3521 0350
Norte, 70830-010
Brasilia
Alameda No-
Centro de Apoio
thmann, 485 – https://www.cami.
4 ao Migrante - 5511 2694 5428
Campos Elíseos, org.br/
CAMI/SPM
São Paulo
Rua José Bresolin,
Centro de Atendi-
333, Desvio Rizzo -
5 mento ao Migran- www.recria.org.br 5554 3227 1459
95110-640, Caxias
te - CAM
do Sul-RZ
Centro de Direitos
142 Tatuapé São
Humanos e Cida-
6 Paulo - SP, 03072- www.cdhic.org.br 5511 2384 2274
dania do Imigrante
020
– CDHIC (SP)
Rua Vigário Barto-
Centro de Direitos
lomeu, 635, Salas
7 Humanos e Me- www.dhnet.org.br 5584 3221 5932
606 e 607, Na-
mória Popular (RN)
tal-RN, 59.025-904
Fundação Casa de
CEPRI (Center for Rui Barbosa, Rua
the Protection of São Clemente, nº https://www.cepri-
8 5521 3289 8614
Refugees and Im- 134 Botafogo Rio casarui.org/
migrants) de Janeiro -RJ
22260-000
48
Block 7, Lot C, Lot
Instituto Mi-
1, Villa Varjão / https://www.mi-
9 grações e Direitos 5561 3340 2689
Lago Norte, 71540- grante.org.br/
Humanos (IMDH)
400 - Brasília
Rua do Glicério,
225 - Liberdade http://www.mis-
10 Missao Paz 55 11 32 09 53 88
São Paulo, SP - saonspaz.org/
Cep 01514-000
Rua Antonio Albi-
Servico Pastoral no, 1.000, Centro/ www.pastoraldo-
11 55-16-3251-2085
do Migrante Guariba, São Pau- migrante.org.br
lo/Brasil,
Avenida São João,
The Refugee’s Re- 313 - 11º andar -
12 integration Institu- Centro, São Paulo www.adus.org.br +5511 3225 0439
te (ADUS) - SP, Brasil, CEP
01035-000
SCN Quadra 5,
Edifício Brasília https://www.unhcr.
13 UNHCR 5561 3044 5744
Shopping Torre Sul org/brazil.html
– Sala 316, Brasília

Peru
Agencies Advocating for Immigrants and Refugees in Peru

Av. Antonio Miro-
quesada 360 (ex
Juan de Aliaga) https://www.care.
1 Care +511 640 9393
2nd floor - Of. org.pe/
2-116, Magdalena
del Mar - Lima
Calle Omicron
https://www.cari-
2 Caritas Peru 492, Callao 07041, +511 613 5200
tas.org.pe/
Peru

Encuentros- SJS
Jr. Fulgencio Val-
(Servicio Jesuita http://www.en-
3 dez 780, Lima 05, +51637 3704
de la Solidaridad) cuentros-sjs.org/
Lima
https://
4 HIAS in Peru www.hias.org/
where/peru
Calle Miguel Se-
https://peru.iom.
5 IOM Peru minario 320, piso +511 6330000
int/
14, San Isidro
Peruvian Red Av. Arequipa N° https://www.
6 +511 266 0481
Cross 1285, Lima cruzroja.org.pe/
Calle Manuel Gon-
zales Olaechea https://retameri-
7 RET Peru +5826 1742 1327
337, San Isidro, cas.org/
15047, Lima
Special Commis- Av. Paseo de la
sion for Refugees República N°
+51 1204 3161/ 204
8 of the Ministry 3832, Pisos 2 y 4,
3128
of Foreign Affairs Urbanización San
(CEPR) Isidro, Lima
Av. José Pardo
https://www.unhcr. +5101 080071929
UNHCR Peru
1540, Miraflores,
9
org/peru.html
Lima

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Mapping Economic and Business Development

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Contact detail: Head Office

Business Development Bank of Canada

Community Futures Network of Canada

Contact detail: Head Office

Access Community Capital Fund

Contact detail: Head Office

Skills for Change

Contact detail: Head Office

Agencies, Resources, and Opportunities for Colombian Victims Abroad 7

Contact detail: Head Office

Jumpstart Refugee Talent

The only form of contact is through their

Contact detail: Head Office

Contact detail: Head Office

Center for Skills Development

Contact detail: Head Office

Agencies, Resources, and Opportunities for Colombian Victims Abroad 9

The Wilson/Fish Alternative Program is provided under the US Department of Health

Non-governmental organizations also play a significant role in refugee and immigrant

Microenterprise Development Program

Microenterprise Development services include business technical assistance or short-

Minority Business Development Agency

List of MBDA Programs

MBDA Programs Address Program Type Phone

Agencies, Resources, and Opportunities for Colombian Victims Abroad 11

Agencies, Resources, and Opportunities for Colombian Victims Abroad 13

Latino Economic Development Center (LEDC)

Contact detail: Head Office

CLUES- Comunidades Latinas Unidas El Servicio

Contact detail: Head Office

National Career Development Association (NCDA)

Agencies, Resources, and Opportunities for Colombian Victims Abroad 15

Spanish Red Cross

Red Acoge (Madrid)

Agencies, Resources, and Opportunities for Colombian Victims Abroad 17

CEALP - El Centro de Asistencia Legal Popular (The Legal Aid Centre)

Refugees responsibilities in Panama include abiding by Panamanian law and procedures,

MENAMIRE - La Mesa Nacional de Migrantes y Refugiados

Norwegian Refugee Council, Panama

HIAS IN COSTA RICA

Agencies, Resources, and Opportunities for Colombian Victims Abroad 21

Asociación de profesionales en desarrollo para las personas en condición de

It focus on gender issues, micro-entrepreneurs, refugees, adults, single mothers and

• Process requests for stay (permanent, temporary, refugee or nationalization)

Agencies, Resources, and Opportunities for Colombian Victims Abroad 23

Student Regularization Program “Escuela Somos Todos” Agreement signed

Initiative to equalize rights in access to housing for the Migrant population.

• Identity Document (Expired or current)

Institución Nacional de Derechos Humanos (INDH)

Agencies, Resources, and Opportunities for Colombian Victims Abroad 25