SANOJ SINGH

7982710813
:sanojproject@gmail.com

Executive Summary:-

 A systematic, organized and dedicated team player experience in IT infrastructure management and
System Administration skill using Microsoft products with excellent problem solving approach

Educational Qualification:

 B.Com -BIHAR UNIVERSITY

 XII – BSEB ,Patna (Year)
 X – BSEB ,Patna(Year)

Technical Qualification:

 Higher Diploma in Software Engineering form NIIT

 A+, N+ Training from network education

Technical Skills:

 Operating System–Windows, Mac, Ubuntu.

 Networking - Configuration & Management
 Application - Microsoft Product, IRMS Tool, VNC, Antivirus Trend Micro, SAP 7.2
 Hardware - Assembling of computer with complete troubleshooting.
 Printer installation – Local& Network Printer.
 Creation of users, groups & policies in Active Directory, DNS,DHCP.

Experience:-
 Working in One97 Communications Pvt. with Team Computers Pvt. Ltd.

Job Profile:Desktop Support Engineer

 VIP users support
 communicating with vendors
 Troubleshooting laptop/MacBook/Desktop/ related issues.
 Troubleshooting& installation Windows 7/8/10,Ubuntu,Mac OS High Sierra,Mojave,Catalina
 Configuration and troubleshooting (Microsoft Outlook-10, 13, 16 or 365).
 Configuration and troubleshooting VPN Forticlient, Open VPN, Any connect
 Antivirus trend micro, Secure Doc, DLP force point,
 Use Ticketing Tool IRMS& Asset management tool
 Installation of Printers (Local & Network Printer)
 Creation of users, groups & policies in Active Directory.
 Troubleshooting LAN, wireless Network
 Video conferencing using Skype for business, chrome cast, hangout, Zoom, Google meet

Experience:-
 Worked with 3i InfoTech as a System Engineer , at the Client Location – Mother Dairy
Pvt. Ltd(Oct 2018 to 31 Oct-2019)

Worked with Transline Technologies Pvt Ltd as a Desktop support, at the Client Location
–DJB (March 2013-April 2018)

Key Skills:

HARDWARE/SOFTWARE & NETWORKING

 Assembling of Computer & Installation of Software.

 Installation of Windows XP, Windows 7, Windows 10.
 Printer installation –Laser, Dot-matrix & Network Printer.
 Configuration of Wireless & Bluetooth Devices.
 TCP/IP, Internet & LAN configuration, troubleshooting.

Personal Details:

Residential Address:1842 Kotla Mubarkpur

DOB: 15 Jan, 1989
Marital Status:Single
Father Name:R.C.SINGH
Language Known:English, Hindi
Hobbies:Learn new technologies to keep myself updated

Place-New Delhi(SANOJ SINGH)