The document provides an overview of the evolution of management theories from ancient times to the present. It discusses early theories like scientific management and administrative management, as well as more modern approaches like human relations theory, quantitative management, systems theory, contingency theory, and quality management. The various theories are explained and examples are given to illustrate how each approach views and addresses management.
The document provides an overview of the evolution of management theories from ancient times to the present. It discusses early theories like scientific management and administrative management, as well as more modern approaches like human relations theory, quantitative management, systems theory, contingency theory, and quality management. The various theories are explained and examples are given to illustrate how each approach views and addresses management.
The document provides an overview of the evolution of management theories from ancient times to the present. It discusses early theories like scientific management and administrative management, as well as more modern approaches like human relations theory, quantitative management, systems theory, contingency theory, and quality management. The various theories are explained and examples are given to illustrate how each approach views and addresses management.
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Date:______________________________ Score: __________________ Teacher: Ms. Anabel A. Bahinting, LPT ACTIVITY NO. 2 (Week 2) Topic: The Evolution of Management Theories Competency: Explain the various types of management theories Objectives: 1. Trace the evolution of management theories 2. Enumerate the theories on management 3. Differentiate management theories Concept Notes: The Development of Management (1100 BC) Practice of the four managerial functions by the Chinese (400-350 BC) Development of a scientific approach to work by the Greeks Practice of management decentralization by the Romans (Medieval Period) Venetians improved production by standardizing assembly lines, using an inventory system, and building warehouses. (1780-1840) Emergence of economies of scale which reduced manufacturing costs during the Industrial Revolution. (Early 20th Century) Business schools flourished. Some notable schools established at that time were Wharton School and Amos Tuck School. th (20 Century to Present) US companies engage in manufacturing as the core business. The Evolution of Management Theories SCIENTIFIC MANAGEMENT THEORY Scientific management is a theory of management which studies the application of scientific methods and principles for the purpose of redesigning the work process to increase efficiency. It emphasizes the importance of labor in the production process and focuses on improving the efficiency of workers in production. Among its important advocates were Frederick W. Taylor, Henry Gantt, and Frank and Lillian Gilbreth. Frederick W. Taylor – am American engineer, was the first to advocate scientific management. He pioneered several innovations during his tenure as foreman at Midvale Steel Company in Philadelphia. Taylor discussed in depth the scientific management theory on hid book The Principles of Scientific Management. He emphasized efficiency in improving the production process. He believed that analyzing the work process will enable the manager to identify the best way of doing things. His work, combined with the research of Frank and Lilian Gilbreth on the same topic, led to the development of the time and motion study. Taylor is called the “Father of Scientific Management” because of his contributions to the development of management. Another example of scientific management is Henry Ford’s improvement of the assembly line. Henry Ford was an industrialist who established the Ford Motor Company and sold the first commercially available automobile – the Ford Model T. Ford applied scientific principles in improving the process of assembling parts for the Model T. ADMINISTRATIVE MANAGEMENT THEORY Administrative management focuses on the overall management of an organization, emphasizing the role of managers as administrators of the organization. This was introduced in the early 20 th century by Henri Fayol, a French industrialist. Fayol identified five functions and fourteen principles of management. The five functions are planning, organizing, communicating, coordinating, and controlling. On the other hand, the fourteen principles of management are as follows: 1. Division of work 7. Remuneration 2. Authority 8. Centralization 3. Discipline 9. Scalar chain 4. Unity of command 10. Order 5. Unity of direction 11. Stability and tenure of personnel 6. Predominance of the general interest 12. Equity 7. Remuneration 13. Esprit de corps Max Weber – a German sociologist, contributed to the development of administrative management through his studies on public administration and bureaucracy. Other contributors to the development of the administrative management theory were Chester Bernard and Mary Parker Follet. Barnard, a former president of the New Jersey Bell Telephone Co., wrote The Functions of the Executive. Meanwhile, Follet wrote the Dynamic Organization, which emphasizes the ever-changing situations that managers have to deal with. HUMAN RELATIONS THEORY The human relations theory grew out of the human relations movement in the 1930s. It focuses on the social element in the workplace and considers the influence of interpersonal relationships, social conditioning, and group norms in determining the performance of workers. Elton Mayo – an Australian psychologist who used his expertise to implement improvements in the workplace. He and his colleagues embarked on a series of studies on workers in the Hawthorne Works factory of the Western Electric Company. Another noted contributor to the field of human relations is Abraham Maslow. Maslow argued that individual behavior is primarily influenced by certain needs. He described these needs according to a hierarchy where people try to satisfy first their lower-level or basic needs, such as food, clothing, and shelter, and then progress upward to the higher-level needs such as self-esteem and self- actualization.
QUANTITATIVE MANAGEMENT THEORY
Quantitative management uses quantitative approaches such as statistical analyses and computer simulations to arrive at a management decision. The two main branches of quantitative management are management science and operations management. Management science uses mathematics in problem solving and decision making. It seeks to create ideal models that will be the basis for improved business operations and processes. On the other hand, operations management seeks to apply ideas and models from management science to the actual workplace in dealing with managerial situations. Management information system, meanwhile, is a most recent subfield of quantitative management. It gathers past, present, and projected data from external and internal sources and transforms then into usable information which managers use to select the best alternatives and make decisions easily. The information is usually provided in easily accessible formats such as spreadsheets. SYSTEMS THEORY The systems theory explains how interrelated parts operate together to achieve a common purpose. With the advent of the Industrial Revolution and the increasing requirements for increased efficiency and greater precision in production and operations, the systems approach became the preferred model of business organization and management. It defines an organization as a system which is composed of four elements: 1. Inputs (materials/human resources) 3. Outputs (products/services) 2. Transformation (technology/managerial operation 4. Feedback (reactions from the environment) The contemporary systems theory analyzes an organization according to the degree to which is it open or closed. An open system refers to an organization that interacts closely with its environment and is fully aware of what is going on in the environment as well as the changes it experiences. A closed system, on the other hand, does not interact with its environment and pays little attention to changes in its surroundings. CONTINGENCY THEORY The contingency theory argues that universal theories cannot be applied to organizations because each organization has unique characteristics and is confronted by varied problems or challenges. An organization’s performance is also affected by internal and external factors. This perspective was introduced in 1967 by Fred Fiedler, an industrial and organizational psychologist who studied the relationship between leadership and group effectiveness. Fiedler’s contingency model states that the personality of the leader determines how well he or she addresses situations in the workplace. Other experts such as Paul Lawrence, Jay Lorsch, and James Thompson studied the impact of contingency factors on the on the organizational structure. QUALITY MANAGEMENT THEORY Quality management emphasizes consistency in an organization and minimal to no errors or defects in production. This ensures quality products and services that result to high customer satisfaction and increased revenue. Managers and employees are both closely involved in quality management. The quality management perspective emerged after the Second World War, primarily through the work of William Edwards Deming. The Japanese concept of kaizen, introduced in 1986, focuses on the continuous improvement of people, processes, and products. Kaizen is a Japanese word which means “change for the better”, and requires the implementation of gradual changes in an industry or organization over a certain period. The Japanese automotive manufacturer, Toyota, has been using kaizen to implement small improvements geared toward overall improvement in production and operations. EXERCISES A. Instruction: Match each concept or example to its corresponding management theory. Write the letter of your answer in the blank. (10 pts) _____1. Assembly line of Ford’s Model T a. Administrative Management Theory _____2. Hawthorne studies b. Human Relations Theory _____3. Equal division of work among managers and workers c. Quantitative Management Theory _____4. Kaizen d. Systems Theory _____5. Input, transformation process, output, and feedback e. Contingency Theory _____6. Maslow’s hierarchy of needs f. Quality Management Theory _____7. Esprit de corps g. Scientific Management Theory _____8. Mathematics in problem solving and decision making _____9. Fiedler’s contingency model _____10. Open and closed system
B. Question: What are the four elements of a system under the systems theory? Discuss them briefly. (20 pts)