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Nurse Education Today 62 (2018) 91–97

Contents lists available at ScienceDirect

Nurse Education Today


journal homepage: www.elsevier.com/locate/nedt

Turning education into action: Impact of a collective social education T


approach to improve nurses' ability to recognize and accurately assess
delirium in hospitalized older patients

Catherine Traversa, , Amanda Hendersonb, Fred Grahamc, Elizabeth Beattied
a
Dementia Collaborative Research Centre, School of Nursing, Queensland University of Technology, Victoria Park Road, Kelvin Grove Q 4059, Australia
b
Nursing Practice Development Unit, Princess Alexandra Hospital, 199 Ipswich Rd, Woolloongabba, Qld 4102, Australia
c
Dementia and Delirium, Princess Alexandra Hospital, 199 Ipswich Rd, Woolloongabba, Qld 4102, Australia
d
Dementia Centre for Collaborative (DCRC School of Nursing), Queensland University of Technology (QUT), Level 6, N Block, Victoria Park Rd., Kelvin Grove, Qld 4059,
Australia

A R T I C L E I N F O A B S T R A C T

Keywords: Background: Although cognitive impairment including dementia and delirium is common in older hospital pa-
Dementia tients, it is not well recognized or managed by hospital staff, potentially resulting in adverse events. This paper
Delirium describes, and reports on the impact of a collective social education approach to improving both nurses'
Hospitals knowledge of, and screening for delirium.
Education
Methods: Thirty-four experienced nurses from six hospital wards, became Cognition Champions (CogChamps) to
Nursing
lead their wards in a collective social education process about cognitive impairment and the assessment of
delirium. At the outset, the CogChamps were provided with comprehensive education about dementia and
delirium from a multidisciplinary team of clinicians. Their knowledge was assessed to ascertain they had the
requisite understanding to engage in education as a collective social process, namely, with each other and their
local teams. Following this, they developed ward specific Action Plans in collaboration with their teams aimed at
educating and evaluating ward nurses' ability to accurately assess and care for patients for delirium. The plans
were implemented over five months. The broader nursing teams' knowledge was assessed, together with their
ability to accurately assess patients for delirium.
Results: Each ward implemented their Action Plan to varying degrees and key achievements included the
education of a majority of ward nurses about delirium and the certification of the majority as competent to assess
patients for delirium using the Confusion Assessment Method. Two wards collected pre-and post-audit data that
demonstrated a substantial improvement in delirium screening rates.
Conclusion: The education process led by CogChamps and supported by educators and clinical experts provides
an example of successfully educating nurses about delirium and improving screening rates of patients for de-
lirium.
Trial Registration: ACTRN 12617000563369.

1. Background (ACSQHC, 2016). A key issue for ACSQHC is improving staff knowledge
that can inform care practices so CI can be identified early. Currently,
Cognitive impairment (CI) including dementia and delirium is both dementia and delirium are poorly recognized in hospitals and
common in older patients admitted to acute care hospitals and patients infrequently documented (Australian Institute of Health and Welfare
with these conditions face a disproportionate risk of preventable harm (AIHW);, 2013; Cummings et al., 2011; Rice et al., 2011), with reports
in this environment (Inouye et al., 2014a). Thus, improving the care of indicating that dementia is not recorded in almost half of all admissions
these patients when hospitalized and their outcomes has been re- (47% not recorded; Australian Institute of Health and Welfare (AIHW),
cognized as a priority issue by leading healthcare organizations in- 2013), while delirium is missed in as many as 75% of cases (Rice et al.,
cluding Australia's Commission on Safety and Quality in Healthcare 2011). Reasons include the lack of assessment of cognitive functioning,


Corresponding author.
E-mail addresses: catherine.travers@qut.edu.au (C. Travers), Amanda.Henderson@health.qld.gov.au (A. Henderson), Frederick.Graham@health.qld.gov.au (F. Graham),
Elizabeth.Beattie@qut.edu.au (E. Beattie).

https://doi.org/10.1016/j.nedt.2017.12.026
Received 23 July 2017; Received in revised form 20 November 2017; Accepted 20 December 2017
0260-6917/ © 2018 Elsevier Ltd. All rights reserved.
C. Travers et al. Nurse Education Today 62 (2018) 91–97

a lack of knowledge amongst staff including poor understanding of the for delirium.
benefits of the early recognition and treatment of delirium, and in
distinguishing between these and other conditions that may have si- 2.1. Distributed Leadership Approach
milar presentations (e.g. stroke, poly-pharmacy issues affecting cogni-
tion, alcohol withdrawal, (Australian Institute of Health and Welfare Experienced nurses (with more than two years clinical experience),
(AIHW), 2013, p9; Phillips et al., 2011; Teodorczuk et al., 2012). and (a) a specific interest in CI, or (b) leadership skills, were identified
Failure to recognize CI early in the admission means these patients are to become Cognition Champions (CogChamps). They were provided
vulnerable to adverse outcomes including delirium, therefore ensuring with comprehensive dementia and delirium education and training
nurses are knowledgeable about delirium is essential (Inouye et al., (Workshop One) and the distributed leadership approach to guide in-
2014a). service sessions in their clinical areas (Workshop Two), through two full
The under-detection of both dementia and delirium (Cummings days of Workshops conducted six weeks apart. An important component
et al., 2011; Rice et al., 2011), persists despite the availability of several of Workshop One was the assessment of delirium using the short
brief screening tools to assess both dementia and delirium in the hos- Confusion Assessment Method (CAM; Inouye et al., 1990, 2014b). The
pital environment (Jackson et al., 2013; Wong et al., 2010). This is session included a demonstration of the CAM by the hospital's dementia
partly because hospital nurses have not received adequate education and delirium specialist (FG: Clinical Nurse Consultant — Dementia and
about dementia and delirium and how to recognize CI (Gandesha et al., delirium), practice using the CAM in pairs and supervised live practice
2012; Gladman et al., 2012; Hynninen et al., 2015). While there is a by the CogChamps on their home ward. This was consolidated by a
need to educate hospital nurses about recognizing dementia and de- second live observation by an expert (CT) of the CogChamps per-
lirium so care can be appropriately individualized, there is limited forming a CAM assessment on their ward. This occurred in the month
evidence regarding the most effective ways of doing so. following Workshop One and CogChamps were assessed by an expert
The simple provision of guidelines and education of staff about clinician/researcher for their ability to both administer and interpret
delirium detection is generally insufficient to result in practice change the CAM. If necessary, the observation was repeated until the Cog-
(Wand, 2011; Young and George, 2003), indicating the need for a dif- Champ was deemed to be competent in both domains. Establishing the
ferent approach. One approach that has been shown to be conducive to lead nurses' ability to perform these assessments accurately was es-
learning and improvement in schools is ‘Distributed Leadership’ (DL; sential to ensuring that they had the requisite knowledge and under-
Bolden, 2011), and while it has been predominantly studied in the field standing of delirium. The collective social process (DL approach) was
of school education, DL is increasingly being studied within healthcare. based on the development of ward specific Action Plans led by the
DL can be conceived of as a collective social process that involves in- CogChamps, thus ensuring the action items reflected each ward's
dividuals pooling and sharing their skills and expertise such that the priorities and requirements. Each plan included specific actions for
result is greater than the sum of their parts (Bolden, 2011, p252). Thus, nurse education with measurable outcomes and associated timeframes.
in this project, the approach adopted to educate hospital nurses about Initially, there were approximately six CogChamps for each of six
dementia and delirium and increase screening for delirium early in wards. One or more CogChamp(s) from each ward met (face to face
patients' admissions was a collective social process involving academics and/email) on a regular basis (weekly) to refine the education in-
(the Research Team), nurse consultants, and the nursing teams deli- itiatives in collaboration with the Research team. The research team
vering care. Responsibility for education was distributed across the also supported the CogChamps throughout the five month im-
different levels of clinical nurses, and the nurses working with their plementation by assisting them with providing education sessions,
specific teams, thereby engendering a collective responsibility for sourcing resources, providing feedback and providing a data analytic
nursing staff to engage with the learning (Ritchie and Woods, 2007). service to assist the CogChamps analyze any data they collected.
The approach also recognizes that nurses prefer to access evidence The collective social education process also involved the nomination
based knowledge socially by engaging with local clinical experts rather of a CogChamp as leader for each ward, the development of sound
than with online guidelines and text (Estabrooks et al., 2005; Marshall communication processes to communicate amongst themselves about
et al., 2011). In this project the Cognitive Champions took the leading the project (e.g. use of a communications book and email to schedule
role, assumed responsibility, and responded specifically to emerging meetings and send updates), and the education activities. The project
needs in their wards to tailor and organize learning with their collea- was also included as an agenda item at their regular ward meetings to
gues to ensure the provision of delirium education was timely and re- involve all staff in the progress, and to address issues of sustainability.
levant. This use of a collective social process as a medium to educate Educational resources to support the efforts (e.g. leaflets, lanyards with
nurses was part of a larger study that targeted education and practice the CAM printed, and posters) were also sourced and distributed to
change aimed at increasing the uptake of best practices for delirium nurses, and posters were displayed in prominent locations around the
prevention, management and treatment (Travers et al., 2017). ward. The actions implemented by each ward are summarized in
This paper reports on the processes surrounding the educational Table 1.
component of the intervention only and the impact on nurses' knowl-
edge. Other aspects of the intervention including patient outcomes and 2.2. Setting
qualitative evidence regarding barriers and factors that facilitated the
project's implementation are discussed in greater detail in a companion The education process was conducted across six wards (4 medical, 2
article. surgical) of a large tertiary referral hospital in South-East Queensland,
Australia. The education initiative had the support of the hospital ex-
2. Methods ecutive and key hospital staff including the Nurse Unit Managers of the
wards.
The effectiveness of the collective social education process and its
impact on nurses' knowledge of delirium was evaluated by: 3. Ethics

- the percentage of staff that engaged in the in-service educational Ethics approvals were obtained from the relevant Human Research
sessions about delirium, Ethics Committees responsible for the participating hospital. As no
- increased nurses' performance on knowledge tests for the accurate personally identifying information was recorded by the nurses (they
identification of delirium, and were asked to use a personally meaningful alias on questionnaires for
- improvements in timely and accurate assessments of at-risk patients identification purposes), obtaining individual informed consent from

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C. Travers et al. Nurse Education Today 62 (2018) 91–97

Table 1
Summary of social collective education activities across the six wards.

Area Action# A B C D E F
Procedural Nomination of a CogChamp leader for each ward

Development of a ward specific Action Plan

Communication Establishment of sound communication processes to enable


the CogChamps to communicate amongst themselves about
the project

Inclusion of the CogChamps project as an agenda item at


regular ward meetings

Knowledge Delirium education sessions for nurses and bed-side


education
Assessment of nurse’s delirium knowledge pre-education

Assessment of nurse’s delirium knowledge post-education

Assessment of nurses’ proficiency in assessing patients for


delirium using the CAM

Distribution of resources (e.g. posters, information sheets) to


support educational activities

Increasing the Audit of CAM assessments pre-and post education


assessment of
patients for
delirium

#
Shading indicates activity not undertaken.

each participant was not required by the Ethics Committees. 3.3. Summary of CogChamps' Knowledge, Understanding and Confidence

3.1. Baseline Activity to Assure Knowledge, Understanding and Confidence 3.3.1. Demographic Data — CogChamps
of CogChamps to Lead the Collective Social Education Process CogChamps (n = 34) across the six wards participated in the in-
tervention; of those, 27 attended both Workshops, while seven attended
3.1.1. Measures one Workshop only. Demographic data for 31 participants were avail-
CogChamps were assessed for their knowledge and self-rated con- able and results showed that the majority of the CogChamps were fe-
fidence and stress when nursing patients with dementia, confusion or male (84%), aged between 21 and 40 years (84%), and had worked as a
agitation. A questionnaire administered at both Workshop One (base- nurse for three or more years (71%). Over three-quarters (77.4%) re-
line) and at the Commencement of Workshop Two determined baseline ported that they had received some education regarding dementia or
information and subsequent changes. The questionnaire included (a) delirium through their workplace, although 20% reported having re-
one single item question assessing self-rated dementia knowledge using ceived no such education.
a 1–5 scale where 1 = No/Very little knowledge and 5 = Very
knowledgeable; (b) 15 True/False items relating to delirium features 3.4. Delirium Knowledge — CogChamps
and risk factors (see Travers et al., 2017 for complete details), and (c)
five validated vignettes depicting a variety of patient presentations with At baseline (immediately prior to Workshop One), 31 CogChamps
features of dementia and delirium which nurses were asked to identify (94%) completed a baseline knowledge questionnaire with most rating
(McCrow, 2012). Another five vignettes matched for diagnostic com- their dementia knowledge as fair or greater (67.7%), which is sub-
plexity were used on the second occasion. Nurses' self-confidence in stantiated by their performance on the objective measures. Overall,
recognizing when a patient had delirium, and when nursing a patient they achieved high scores on the 15 True/False items, and demon-
who appears to have dementia or is confused or agitated was assessed strated a high level of ability to correctly identify dementia and/or
using two single-item statements where 1 = not at all confident and delirium as depicted in the vignettes (see Table 2). Thus, the Cog-
5 = very confident. Self-reported stress when nursing a patient with Champs had a sound knowledge base regarding dementia and delirium,
delirium was also assessed using a similarly styled question. essential for their role as educators in this project. Table 2 also shows a
significant increase in CogChamps' self-rated dementia knowledge and
3.2. Data Analysis self-confidence in recognizing delirium following Workshop One (28
CogChamps completed a post-Workshop questionnaire) with no other
Demographic characteristics of the CogChamps are reported as de- changes evident.
scriptive data only. Group differences and outcomes were assessed
using the Student's t-test for continuous data, and non-parametric tests 3.5. CAM Competency Assessments — CogChamps
(Chi-squared statistic; Wilcoxon signed rank test) for categorical data.
All analyses were performed using SPSS for Windows version 21.0 (IBM Thirty-one CogChamps were observed performing a live patient
Corp, 2012). assessment using the CAM in the month following Workshop One by

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C. Travers et al. Nurse Education Today 62 (2018) 91–97

Table 2
Pre- versus post-Workshop One responses and significance of change.

Self-report items Response P-value

No/Very little A little n (%) A Fair amount/Somewhat n (%) Quite a bit/Moderately Very n (%)
n (%) n (%)

Self-rated dementia knowledge


Pre-Workshop One (n = 31) 0 10 (32.2) 14 (45.2) 6 (19.4) 1 (3.2) 0.003a
Post-Workshop One (n = 28) 0 5 (17.8) 8 (28.6) 15 (53.6) 0

Self-confidence in recognizing delirium


Pre-Workshop 0 3 (9.7) 13 (41.9) 13 (41.9) 2 (6.5) 0.008a
Post-Workshop 0 1 (3.6) 7 (25.0) 19 (67.8) 1 (3.6)

Self-confidence when nursing someone with dementia/


delirium
Pre-Workshop 0 1 (3.2) 10 (32.3) 17 (54.8) 3 (9.7) 0.17
Post-Workshop 0 1 (3.6) 7 (25.0) 19 (67.8) 1 (3.6)

Self-rated stress when nursing a patient with delirium


Pre-Workshop 3 (10.0) 15 (50.0) 10 (33.3) 2 (6.7) 0 0.44
Post-Workshop 3 (10.7) 17 (60.7) 5 (17.9) 3 (10.7) 0

Knowledge assessment Total correct (average) Range p-Value

True/False Questions (15)


Pre-Workshop 13.90; SDb = 0.98 12–15 0.33
Post-Workshop 14.04; SD = 1.14 12–15

Vignettes Correct n (%) Incorrect n (%) p-Value


Identification of dementia
Pre-Workshop 29 (93.5) 2 (6.5) 0.66
Post-Workshop 25 (89.3) 3 (10.7)
Identification of delirium
Pre-Workshop 26 (83.9) 5 (16.1) 0.32
Post-Workshop 25 (89.3) 3 (10.7)
Identification of delirium superimposed on dementia
Pre-Workshop 26 (83.9) 5 (16.1) 0.56
Post-Workshop 24 (85.7) 4 (14.3)

a
p < 0.05.
b
SD = Standard deviation.

CT. All were certified as being competent to both administer and in- the CAM assessments onto the hospital's electronic medical records
terpret the CAM although two CogChamps were required to repeat the system. The CogChamps maintained records of attendance. All wards
CAM assessment prior to receiving certification. aimed to educate 80% of nurses. Following this, the CogChamps ob-
served nurses assessing a patient for delirium using the CAM. Nurses
3.6. Attrition were required to demonstrate competency in both administering and
interpreting the CAM before being awarded a certificate of competency.
Although the project commenced with 34 CogChamps, attrition was Nurses received continuing practice development points for both ac-
an issue, primarily due to staff being re-assigned to other projects tivities.
(n = 2), resigning from the hospital (n = 1), going on extended leave
(n = 1), or being too busy with other work to be actively involved in 5. Results
CogChamps (n = 2). Thus, by October 2016, 28 CogChamps remained
actively involved in the project. Seven delirium education sessions were delivered by FG who also
trained a number of the CogChamps to present the standardized session.
4. Collective Social Education Activity Over the implementation period, 148 ward nurses attended a delirium
education session supplemented by bed-side coaching and of those, 118
4.1. Education about Cognitive Impairment and Accurate Patient nurses were observed by a CogChamp assessing a patient for delirium
Assessment using the CAM and were certified as being proficient in using the tool.
Thus, by the end of October, three of the six wards successfully
The collective social education activity varied across the six wards achieved the targeted 80% of nurses receiving education about CI,
with most progress occurring on the ward with the highest level of while one ward achieved the targeted 80% of nurses certified as com-
Nurse Unit Manager (NUM) involvement (Ward A). The support of the petent to assess delirium using the CAM (see Table 3).
NUMs was essential for the CogChamps' attendance at the Workshops CogChamps from three wards collected delirium knowledge data
and allowing them to devote time to educational activities. (using the vignettes provided by the Research team) from nurses prior
Education sessions were designed to accommodate nurses' rosters to the educational sessions and the results revealed a number of
and address the time constraints of the acute hospital environment and knowledge deficits. The results are presented in Table 3 and nurses on
hence were brief (around 40 min) and were provided at the beginning/ all wards were able to identify dementia more accurately than delirium
end of shifts on multiple days to facilitate nurses' attendance. The ses- or delirium superimposed on dementia. By comparison, the CogChamps
sions were supplemented by one-to-one bedside coaching by the were considerably more accurate in identifying the latter two condi-
CogChamps and who also provided instruction in entering the results of tions (see Table 2). Only CogChamps from two wards were able to re-

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C. Travers et al. Nurse Education Today 62 (2018) 91–97

Table 3
Initiatives implemented by CogChamps on the intervention wards.

Area of change Ward

Delirium knowledge A B C D E F Total

Nurses who attended a delirium education session 32 (89)a 21 (48) 30 (81)a 25 (89)a 20 (71) 20 (50) 148 (69.5)
n (% of total number of ward nurses)
a
Nurses certified as competent to assess a patient for delirium using the CAM 32 (89) 10 (23) 20 (54) 21 (75) 19 (67) 16 (40) 118 (77)
n (% of total number of ward nurses)
Assessment of nurses' knowledge pre-education
Number of assessments completed 23 36 22
Results — Vignettes:
Correct identification of Dementia 78% 94% 96%
Correct identification of Delirium 72% 78% 57%
Correct identification of Delirium superimposed on Dementia 74% 75% 68%
True/False Items — Average, (SD) 13.52 (1.7) 13.53 (1.6)
Range 7–15 8–15
Assessment of nurses' knowledge post-educationb
Number of assessments completed
Results — Vignettes: 12
Correct identification of Dementia 92%
Correct identification of Delirium 83%
Correct identification of Delirium superimposed on Dementia 71%

Increased delirium assessments using the CAM — audit data


Audit of CAM assessments — Pre-Intervention
Number of patients audited 72 12
Number of patients who should have been assessed using a CAM (% of number audited) 14 (19) 3 (25)
Number of patients for whom a CAM was performed (% of at-risk patients) 2 (14) 2 (17)
Number of correctly completed CAMs (% of CAMs completed) 1 (7) 0
Audit of CAM assessments — Post-Intervention
Number of patients audited 5810 (17) 12
Number of patients who should have been assessed using a CAM (% of number audited) 6 (60) 8 (67)
Number of patients for whom a CAM was performed (% of at-risk patients) 6 (60) 3 (38)
Number of correctly completed CAMs (%) 2 (25)

a
Target of 80% achieved
b
Only three of the pre- and post-assessments were completed by the same nurse.

administer the vignettes following the educational component (re- about CI and improving screening of at-risk patients for delirium early
quiring much persistence), and the results from one ward are reported in their admission. The collective social approach harnessed the capa-
in Table 3 (results from the second were unavailable). Numbers are city of Cognition Champions (CogChamps), the research team and the
small and were completed by different nurses on the two occasions, NUMs to work collaboratively to disseminate education and upskill
with three exceptions, and hence it is not possible to draw any con- hospital nurses across six wards. Key achievements included the edu-
clusions regarding the effectiveness of the education. cation of a majority of ward nurses about dementia and delirium and
the upskilling of the majority to become competent to assess patients
5.1. Increasing Assessments of ‘at-Risk’ Patients for Delirium for delirium using the CAM. Evidence that this education was translated
into practice is found in the results of the mini-audits of CAM usage
While increasing the numbers of ‘at-risk’ patients assessed for de- undertaken in two wards. In both instances, the post-audit results
lirium within 24 h of their admission to the ward was included as an showed a significant increase in screening rates compared to the
Action item on all plans, CogChamps from two wards also included baseline audit. Other achievements included the development or ac-
objective measures of success (target = 80%). This involved con- quisition of resources to support nurses' learning.
ducting mini-audits before and after the delirium education program The CogChamps demonstrated a sound knowledge of dementia and
using a brief audit tool they were assisted to develop by the Research delirium at commencement, confirming they had the requisite level of
Team (FG, CT), and a checklist to accurately identify patients at risk, knowledge for their role as educators and mentors. Importantly, their
and who therefore should have been assessed for delirium. The audits self-rated dementia knowledge and self-confidence in recognizing de-
were completed by the CogChamps for one day on both occasions and lirium increased significantly following Workshop One, which is likely
the data were subsequently analyzed by a Research Team member (CT) to have improved their confidence to lead change on their wards —
who provided a brief summary of the results to the CogChamps. The essential for the leadership role (Rankin et al., 2016).
results of the two audits of CAM assessments undertaken by the The delirium education included brief education sessions delivered
CogChamps showed that delirium assessments were infrequently con- on multiple occasions, supplemented by bed-side coaching to improve
ducted, or were reported incorrectly prior to the delirium education nurses' competency to assess patients for delirium, and the adoption of
component and CAM training (July 2016) — see Table 3. By compar- resources to support learning. Throughout, the CogChamps received
ison, data collected in October showed substantial increases in the support from both the NUMs and the Research Team who assisted them
proportion of CAMs performed, and importantly in the proportion by providing education, sourcing resources and providing feedback
correctly reported. regarding progress. An important element of the intervention was the
development of ward specific Action Plans, led by the CogChamps.
They were responsible for identifying the key actions to be undertaken,
6. Discussion
thus tailoring each plan to each ward's specific requirements and cir-
cumstances. Acknowledging the need for change has been identified as
This paper demonstrates the application of a Distributed Leadership
important in motivating implementation efforts (Dogherty et al., 2013),
model within the acute hospital environment to educate hospital nurses

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C. Travers et al. Nurse Education Today 62 (2018) 91–97

and the involvement of the CogChamps in this process appears to have effectively empowered to educate other nurses about dementia and
engaged them sufficiently to lead change efforts on their wards. In this delirium including the accurate recognition of delirium. A multifaceted
project, the Action Plans provided a concrete guide and clear direction approach including engaging with the Cognition Champions
for the educational efforts, not only for the CogChamps but also for the (CogChamps) to develop clear goals and the provision of a high level of
Research team and others involved which may have fostered a united support and facilitation were central to implementing practice change.
team effort.
This is the first attempt, of which we are aware, to apply the concept Acknowledgements
of DL to educate hospital nurses about dementia and delirium and to
improve delirium screening rates. The model successfully overcame the This project was funded by an Aged Care Service Improvement and
usual challenges faced in this environment including busyness, time Healthy Ageing Grant under the Department of Health and Ageing,
constraints, completing priorities, shift-work and attrition. Australian Government's Ageing and Service Improvement Programme.
The implementation of this project coincided with the identification The efforts of the CogChamps in implementing this practice change
of the care of hospitalized patients with CI as a priority issue in initiative is acknowledged with gratitude. This project and its successes
Australia — so much so that a national Cognitive Care campaign was are attributable, in large part to their dedication and diligence.
launched in 2016 (Australian Commission on Safety and Quality in
Health Care (ACSQHC), 2016), to which the hospital made a public References
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conducted. Importantly, the CogChamps were able to complete the Inouye, S.K., Kosar, C.M., Tommet, D., Schmitt, E.M., Puelle, M.R., Saczynski, J.S.,
audits within their rostered shifts and their involvement in the data Marcantonio, E.R., Jones, R.N., 2014b. The CAM-S: development and validation of a
collection process is likely to have increased their engagement in the new scoring system for delirium severity in 2 cohorts. Ann. Intern. Med. 160,
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project, particularly when they were able to see positive results from
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their endeavors. Because the CogChamps were encouraged to collect inpatients: a systematic review and meta-analysis of available instruments. Age
the measures of success, rather than the Research team doing this for Ageing 42 (6), 689–695. http://dx.doi.org/10.1093/ageing/aft145.
them, the down-side was that there are very limited data regarding the Marshall, A.P., West, S.H., Aitken, L.M., 2011. Preferred information sources for clinical
decision making: critical care nurses' perceptions of information accessibility and
impact of the educational component itself on nurse's knowledge. usefulness. Worldviews Evid.-Based Nurs. 8 (4), 224–235. http://dx.doi.org/10.
One limitation of this project as reported in this manuscript includes 1111/j.1741-6787.2011.00221.x.
the failure to link the educational intervention and knowledge im- McCrow J. The Impact of a Model of Education to Improve Knowledge and Recognition of
Delirium in Older Persons by Registered Nurses (PhD Thesis). Brisbane, Qld:
provements to improved patient outcomes, and no data are reported Queensland University of Technology; 2012 ([cited 2015 Dec 9]. Available from:
regarding the sustainability of the observed changes over the longer http://eprints.qut.edu.au/55161/1/Judy_Maree_McCrow_Thesis.pdf).
term. Both of these short-comings will be addressed in a companion Phillips, J., Pond, D., Goode, S.M., 2011. Timely Diagnosis of Dementia: Can we Do
Better? Alzheimer's Australia, Canberra.
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lected through direct observations of nurse: patient interactions and nursing teams. J. Nurs. Health Care 4 (1), 76–81.
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data) will be presented and discussed. NUR.0b013e318234897b.
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that do not have access to dementia specialist support and the resources
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that supported the CogChamps project. clinical practice: a call for action. BMC Geriatr. 12, 55. http://dx.doi.org/10.1186/
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7. Conclusion Travers, C., Graham, F., Henderson, A., Beattie, E., 2017. CogChamps – a model of im-
plementing evidence-based care in hospitals: study protocol. BMC Health Serv. Res.
17, 202. http://dx.doi.org/10.1186/s12913-017-2136-0.
The CogChamps project demonstrates that nurse Champions can be

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