Document Code

OPERATING PROCEDURES TESDA-OP-CO-02

Rev. No. Page

00 1
COMPLIANCE AUDIT Issued By: Date
Certification Office 08 March 2017

TESDA-OP-CO-02-F05-A
REV. No. 00-03/08/17
Compliance Audit Action Catalogue

TVI: VICTORY ELIJAH CHRISTIAN COLLEGE

Program: CONTACT CENTER SERVICES NC II

Non-Conformity
Comments on the Non-Conformity Closed
Comments on the Proposed
Proposed Corrective Closed for Corrective
Correction (If accepted,
Action (If accepted, write for Correction Action
write Yes and Indicate date
Yes and Indicate date of (Yes or No) (Yes or No)
Proposed Correction Proposed Corrective of implementation otherwise
Area/Process implementation otherwise Signature
(For NCs) Action state comment/s or
state comment/s or (to be accomplished (to be
(For NCs) recommendation and
recommendation and by the PO within 5 accomplished by
indicate date of re-
indicate date of re- working days after the PO within 30
submission
submission the audit) working days after
the audit)
Curricular
Requirements
 Submit a copy of the GIS  Remind the Registrar
1. 2020 GIS not to keep all the
available at the documents updated
time audit

2. Offering of tech -
voc programs not  Submit the correct and  Remind the Registrar
indicated in the updated Articles of to keep all the
Articles of Incorporation documents updated
Incorporation

1. Incomplete CBLM  Submit /Provide a  Issued a memo to

and Session Plan not complete of CBLM with trainer to submit a
available at the time of Session plan complete CBLM and
 Document Code
OPERATING PROCEDURES TESDA-OP-CO-02

Rev. No. Page

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COMPLIANCE AUDIT Issued By: Date
Certification Office 01 March 2017

audit Session Plan

2. Incomplete  Submit a complete Issued a memo to registrar

Institutional institutional assessment to keep all the documents
Assessment completed and updated
(Assessment to assess
the skills of trainees/
graduates not available
at the time of audit)

3. Maintenance Plan  Issued a memo to

and its implementation  Submit a maintenance maintenance staff to
not available at the plan fill up the maintenance
time of audit
and its implementation
 Submit updated Shop Lay-
4. Presented shop
layout does not
out  Issued a memo to
matched on the actual registrar to keep the
area particularly on the documents updated
measurement of the
areas.

1. List of Non  Submit the updated  Issued the

Teaching Staff List of Non-Teaching registrar to keep
not updated Staff the documents
updated

Program
Guidelines
 Document Code
OPERATING PROCEDURES TESDA-OP-CO-02

Rev. No. Page

00 3
COMPLIANCE AUDIT Issued By: Date
Certification Office 01 March 2017

Support Services

Other
Requirements

Mandatory
Assessment (WTR)
and Submission of
MIS 03-02

Program
Performance
Measure

Prepared by: Approved by:

DR. LUCILLE G. ARAMBURO ___________________________

TVI Head/Administrator/Company Head Provincial Director

Date: November 19, 2020 Date:_______________________