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Thesis
Thesis
Thesis
W.V.H.L.ATHTHANAYAKA
2018
DECISIONAL FACTORS INFLUENCE ORGANIC FOOD CONSUMPTION:
A THESIS SUBMITTED
by
to
DECEMBER, 2018
DECLARATION
I do hereby declare that this research thesis has been composed solely by me and the
work reported in this thesis describes the results of my own independent research. It
does not contain any material previously published or written by any other person
………………………. …………………………….
This is to certify that this research thesis was prepared under my/our supervision by
Certified by:
……………………………………..
(Dr.A.G.K.Wijesinghe)
(Senior Lecturer)
Date: ………………………….
i
ACKNOWLEDGEMENTS
I would like to mention my sincere thanks to those people who helped me to complete
research project and for sharing her valuable time with me to guide me by giving
Agriculture and Plantation Management, Wayamba University of Sri Lanka, for their
support.
Also my honorable mention goes to my loving parents for their blessing and enormous
ii
ABSTRACT
decision processes to buy organic foods. The main purpose of this study was to
recognize how the information revealed on organic food labels and perceived organic
knowledge influence attitudes and trust toward organic food purchase and also how
subjective norm drives toward organic food purchase intention. Primary data were
Divisional secretariats were selected randomly. Data were analyzed by using Structural
Equation Modeling. The results revealed that consumer attitude is the main attribute that
influence organic foods purchase intention of the consumers. Further, results elaborate
consumers more concern on the health attributes of the organic foods. Also results say
that consumers have low trust on organic foods producing companies, farmers, vendors,
organic labels and certifiers. The study indicates that organic label doesn’t have a clear
profile to consumers. Thus they do not believe organic labeling provide correct,
sufficient and relevant information. The results show that respondents have low
knowledge on organic foods. Findings of this study are important to policy makers,
better strategies to develop the organic foods market as well as promote the organic
Trust
iii
TABLE OF CONTENTS
DECLARATION..........................................................................................................................i
ACKNOWLEDGEMENTS..........................................................................................................ii
ABSTRACT................................................................................................................................iii
TABLE OF CONTENTS............................................................................................................iv
LIST OF TABLES.......................................................................................................................v
LIST OF FIGURES....................................................................................................................vii
LIST OF ABBREVIATIONS....................................................................................................viii
CHAPTER 1................................................................................................................................1
INTRODUCTION........................................................................................................................1
LITERATURE REVIEW.............................................................................................................4
iv
CHAPTER 4..............................................................................................................................15
CONCLUSION..........................................................................................................................22
APENDICES..............................................................................................................................28
Questionnaire.........................................................................................................................28
v
LIST OF TABLES
Table Page
Table 3.1. Likert scale items which are reflected by the underlying construct and
vi
LIST OF FIGURES
Figure Page
vii
LIST OF ABBREVIATIONS
viii
CHAPTER 1
INTRODUCTION
product is the best remedy to prevent numerous health hazards caused by conventionally
produced food products. As the organic food market has recently increased
considerably, it is widely regarded as one of the biggest growth markets in the food
industry (Hughner et al., 2007). Further it has suggested consumers and marketers have
increased their interest towards organic foods due to the health and environmental issues
Zanoli and Naspetti (2002) have mentioned health benefit is the strongest purchasing
awareness of the healthiness in their diet and lifestyle. A research has revealed that
consumers buy organic foods because of their desire to avoid chemicals used in
perceived to be associated with long-term and short term unknown effects on health
(Hughner et al., 2007). According to the literature, many studies have investigated the
factors affect for motivation to organic food purchasing (Honkanen et al., 2006;
Sri Lankan people are moving to healthy consumption with the improvement in living
standards such as increase in income and health consciousness. Sri Lankan consumers
have started to focus more on food quality rather than quantity and hence creating a
bigger chance for economically viable organic market (Atapattu and Wijesinghe, 2017).
1
Hughner et al. (2007) has elaborated the levels of knowledge in organic food have a
small and primitive in Sri Lanka, consumers generally have less awareness and
is essential for enhancing organic food purchasing behaviours. Though there are
numerous researches about the factors affecting the organic food consumption, research
in relating to evaluate the factors that can support consumers to build up trust and
positive attitude towards organic foods or investigating how the combination of these
Therefore, this research was focused to investigate how revealed information, perceived
knowledge, trust, attitudes, and subjective norms determine organic purchase intentions
of consumers. These findings will be helpful for the producers, vendors, marketers,
2
1.2. Hypotheses of the study
foods
organic foods
3
CHAPTER 2
LITERATURE REVIEW
Organic agriculture can be simply defined as a sustainable form of agriculture for both
economic and ecological causes. The development trend of global organic agriculture
indicates a positive growth during past decades (Export Development Board). Organic
farming systems rely on crop rotation, animal and plant manures, some hand weeding
According to the Institute of Food Science and Technology (2005) organics can be
simply defined as a product from farming system which has avoided use of pesticides
association, 2000), hormones and irradiation (Lokie, 2004), growth regulators and
livestock feed additives (Institute of Food Science and Technology, 1999) are extremely
prohibited in organic standards but under certain conditions thirty types of additives are
positive impact on environment, good taste and welfare of production animals (Shafie
Over the last decades organic food industry is one of the fastest growing sectors in the
world (Lokie et al., 2004). According to Burch, Lyons and Monk, 2002 the global
organic industry is estimated to be valued at nearly US$13 billion. Both USA and
Canada have rapidly growing organic foods market of 20% per year. Europe has 7.8%
4
2.4. Organic foods market in Sri Lanka
A huge expansion can be seen in the organic food industry. Organic suppliers and retail
grocers are interested on promoting organics to buyers in main stream grocery stores
(Reicks, Splett and Fishman, 1997). Sri Lankan consumers more concern on cleanliness,
organics (Rosairo, 2006). Sri Lanka export development board (EDB) indicates at first
Sri Lanka has introduced organically produced tea to the global market. After that Sri
Lanka has expanded this product range to non-traditional agriculture products like
cashews, spices, vegetables, rubber, tropical fruits, pulses, essential oils, herbal
productions oil seeds and herbs etc. Rosairo, (2006) indicates Sri Lankan organic
farmers produce organic foods mainly based on resources, their abilities, products and
driven production.
Theory of Reasoned Action Behaviour (TRA) explains subjective norm and person’s
attitude towards the behavior affect behavioural intension of a person while Theory of
behavioural control and the above mentioned factors in TRA (Ajzen and Fishbein,
1980). Aerstnsens et al., 2009 has emphasized TPB is a relevant theory to understand
the consumer choice for organics. Both of TRP and TPB theories recognize consumer
assumed that based on the available information to people, they attempt to build rational
behavioural intentions and the actual behavior (Ajzen and Fishbein, 1980; Teng and
5
Wang, 2015) further they explain consumers’ behavioural intention to perform or not to
Both of those theories are used to define organic product consumption behaviour (Teng
and Wang, 2015; Dean et al., 2008; Saba and Messina, 2003).
Consumer Decision Model (CDM) suggests the key elements of product choice
intention, and purchase actions (Howard, 1989). According to Gifford and Bernard,
2006, brand recognition is much more important to the consumers to assure product
quality. CDM emphasizes the messages from various information sources for buyers to
the brand recognition. The buyer’s longing to purchase a product is increased when
confidence and attitude are produced. When the desire comes to a certain level,
customers are more likely to buy products. Numerous studies (Demeritt, 2002; Pieniak
et al., 2010) are used CDM and they have indicated consumer recognition and
confidence which cause to increase purchase intention and attitudes can be enhanced by
This research has incorporated TRA, TPB and CDM to form the proposed conceptual
framework. The study focused on how the information revealed on organic food labels
and perceived organic knowledge influence attitudes and trust toward organic food
purchase and also how subjective norm drives toward organic food purchase intention.
As well as the research is carried out to examine consumer decision process to buy
The following sections explain the relationship among the variables in the proposed
6
2.5.1. Effects of attitudes on purchase intention
and significantly influence on organic purchase intentions (Aerstsens et al., 2009; Padel
and Foster, 2005; Honkanen et al., 2006; Saba and Messina, 2003). The related
literature suggest health, nutritional concern, safety of the food, animal welfare and
environmental friendliness are the attributes which relate to consumer attitude towards
organic foods (Honkanen et al., 2006; Magnusson et al., 2003; Poulston and Yiu, 2011).
Trust is much more important in organic foods than regular foods. Trust is one of the
most effective tools to reduce consumer uncertainty (Hart and Saunders, 1997;
Aerstsens et al., 2009). Crosby et al. (1990) is suggested that cultivation of trust is
valuable when uncertainty and risk built-in and warranties are frequently absent. Not
only that but also after the consumption, consumer trust is a real issue in organic foods
market because customers can not verify whether the product is organic or not (Janssen
and Hamm, 2012). Thus, trust is a valuable component in organic purchasing as well as
7
2.5.3. Effects of revealed information on trust and attitudes
Logos and labeling of organic foods can increase the market visibility and information
on organic foods. That helps to stimulate the trust and purchase willingness of the
consumers (Zakowska-Biemas, 2011). Zanoli and Naspetti (2002) claimed that the
differences occur between the groups of buyers with respect to the level of information.
Further they suggest, consumers want to know more information. Thus, organic
certification and organic labeling is a starting point and the information can be given
through how organic production and processing differentiate from conventional foods.
Both of the factors, reliable and clear information are critical things in the purchase
decision process. The benefits as well as relevant knowledge on organic food items
should be well communicated to the people, to allow them to get informed purchase
decisions based on the preferences and/or their budget (Vermeir and Verbeke, 2006).
production as well as the control process of organics help to reduce uncertainty and
products is play a major role to expand market demand of organic products because
those information can rise up the consumers’ trust and also the attitude towards the
foods
organic foods
8
2.5.4. Effects of perceived knowledge on attitudes and trust
Vermeir and Verbeke, 2006 stated that better knowledge on organic products is
intention to purchase organic products (Magistris and Gracia, 2008). Padel and Foster,
2005 suggested knowledge of organic foods positively influences consumer attitude and
consumer perception on organic foods. Thus, the knowledge of organic products can
strongly affects for the purchasing decision of the consumers towards organic foods
(Yiridoe et al.,2005).
Vermier and Verbeke, 2006 claimed that most of the consumers have limited
knowledge on organic foods and the production process of organics. Also they have
Insufficient awareness and knowledge of organic foods act as main barriers to buying
organic products (Demeritt, 2002). Most of the consumers do not have a clear
Teng and Wang, (2015) are defined subjective norm as the degree of social pressure
(family, friends, news and magazines and other significant factors) for a consumer to
9
accept or avoid the purchasing behaviour. Ha (1998) claimed that subjective norm is a
Numerous studies have also recognized subjective norm has significant and positive
impact on organic purchase of the consumer (Aerstsens et al., 2009; Chen, 2007; Dean
et al., 2008). The total set of accessible normative standardized beliefs on the
expectations of valuable denotations for the concern of individual are used to determine
subjective norm (Ajzen, 2002). Consumers attitudes can be used to predict consumer’s
intention to buy organics and further buying intention can be predicted by subjective
10
CHAPTER 3
The proposed conceptual framework (Figure 3.1) explains the relationship among
revealed information, perceived knowledge, attitude, trust, subjective norm and organic
purchase intention.
11
3.2. Data collection
A structured questionnaire survey was conducted to gather primary data from the study
population. In general organic foods market is yet undeveloped and relatively new and
they are only available at the major supermarkets in Sri Lanka. Thus, this study was
Supers and 2 Cargills food cities from each selected divisional secretariat. Five
divisional secretariats were selected randomly. Data were gathered from 300 consumers
3.3. Measures
The questionnaire was consisted seven sections that are Personal information of the
Twenty four items (Table 3.1) were used to assess these six constructs other than
personal information. All items in the questionnaire were assessed using a seven-point
likert-type scale, ranging from 1 to 7, where 1 was denoted “strongly disagree”, and 7
Table 3.1. Likert scale items which are reflected by the underlying construct and
observe variable name
12
Construct Variable Name Questionnaire item
Trust T_1 I think that corporations in the field of organic foods are
aware of their responsibilities.
T_3 I trust those who sell certified organic foods indeed sell
quality organic foods.
Structural Equation Modeling (SEM) was used in this study to examine the proposed
statistics were used to analyze the demographic factors of the sample. Reliability of the
The model consisted of two components as measurement model and a causal structural
Confirmatory Factor Analysis (CFA) was carried out to determine whether all observed
variables) and whether the measurement model has acceptable fit to the data. After that
Path Analysis was used to examine the predicted causal relationship among the latent
constructs (Byrne, 2016). It also recognized the indices that could determine whether
14
CHAPTER 4
Majority of the respondents were women (61 %) and 39 % were men and out of that
79.7 % were married in the studied population (Table 1). Population contained 45 %
and 37.7 % in the age group of 30-49 and above 50 respectively. Among the sample
population, 14.3 % of the respondents had primary education and others had above that
level. Majority of the sample was in the tertiary education level (50 %). 36.7 %
respondents had four members in their family. In the survey population, 59.3 % were
employed and 47.7 % were among the income level of above LKR 50,000.
Employed 59.3
Monthly Income Less than 15,000 3.3
15,000-34,999 13.3
35,000- 59,999 35.7
Above 59,000 47.7
Educational Level Primary 14.3
Secondary 35
Tertiary 50
Civil Status Unmarried 20.3
Married 79.7
15
4.2. Measurement Model
All 24 statements which were used as indicators showed that the model fit was
insufficient to proceed with the same set of indicators. Thus, it was pruned three
indicators (PK_1, SN_1 and SN_3) which had low factor loadings (below 0.05) and
insignificant (at p=0.05). After that, the revised model was re-estimated and the results
indicate in the Table 2. Cronbach’s alpha (0.773) was used to assess the internal
consistency of the likert scale items. According to Hair et al. (1998), it is acceptable
16
Composite reliabilities of all constructs except perceived knowledge were higher than
the threshold value 0.7 (Hair et al., 1998). The composite reliability of perceived
knowledge was marginally below 0.6, thus signifying that all constructs have adequate
reliability (Table 2). The AVE of perceived knowledge, attitude and trust were below
the suggested value 0.5 but other three had estimates above 0.5. Composite reliability
and AVE indicate that the overall measurement model has good convergent validity.
CFA was used to validate the proposed model constructs. It assessed the overall quality
of the measurement model. Maximum likelihood method was used to estimate the
measurement model. Model fit was assessed by using Multiple Fit Indices (Table 3).
Chi-square value (283.092) for the model was statistically significant, χ2/df = 1.656; a
= 0.918; adjusted goodness-of-fit (AGFI) = 0.889; comparative fit index (CFI) = 0.941.
According to Hair et al. (1998), the fit indices indicate good model fit.
The CFA results listed in Table 2 show that standardized estimates are statistically
significant except PK_3 indicator variable. It was revealed that the indicators effectively
17
RI_3 indicator shows the highest factor loading (0.82) towards revealed information
which indicates relevant information of the organic label highly reflect (by 82 %) the
(SN_4 indicator) highly reflect (table 2) the factor of subjective norm by 73.8 %. A_3
observed variable shows higher estimate (0.949) towards attitude to organic foods
which shows healthiness of organic foods highly reflect attitude of the respondent by
94.9 %. Results show that organic food label (T_4 indicator) highly reflect the
underlying construct trust by 83.5 %. The indicator variable of PI_3 shows higher factor
loading (0.815) towards the latent variable of purchase intention that indicates higher
probability of buying organic foods highly reflect the underlying construct purchase
intention by 81.5 %.
SN_3 0.583
SN_4 0.738***
Attitudes 0.782 0.498
A_1 0.249
A_2 0.895***
A_3 0.949***
A_4 0.315***
A_5 0.645***
A_6 0.245**
Trust 0.813 0.466
T_1 0.644
T_2 0.509***
T_3 0.652***
T_4 0.835***
T_5 0.560***
18
Purchase 0.833 0.635
Intention
PI_1 0.732
PI_2 0.735***
PI_3 0.815***
** Significant at P < 0.01, *** Significant at P < 0.001
The study proposed to determine a conceptual model to understand how does the
attitude towards consumers’ organic purchasing intention and also how subjective norm
The Structural model fit was assessed by using multiple fit indices (Table 3). Chi-square
value (294.465) for the model was statistically significant, χ2/df = 1.683; a root mean of
According to Hair et al. (1998), the fit indices indicate good model fit.
df 175
Probability Level 0
CFI 0.938
GFI 0.914
AGFI 0.886
RMSEA 0.048
19
Path analysis (Figure 2) was used to perform hypothesis testing. The path analysis
enhance consumers organic foods purchase intention (Table 4), thus supporting H1.
Consumer attitude (mean= 5.88) was measured by using six statements which asked
about the chemical residues, safeness, healthiness, taste, quality and premium price of
the organic foods. The results indicate that consumer attitude is the major factor that
influence on the consumer organic foods purchase intention. Healthiness of the organic
foods highly reflect consumer attitude to organic food. Most of the studies have
suggested that health benefits are the main motive for organic foods purchasing
(Mangusson et al., 2003; Zanoli and Naspetti, 2002, Padel and Foster, 2005). The
results indicate that trust does not significantly impact on attitude and organic purchase
As organic foods relatively new to Sri Lanka, the consumers have low trust
(mean = 3.93) in organic food producers, organic farmers, venders, organic labels and
certifiers.
Therefore, the government, producers, policy makers, farmers, marketers and suppliers
should implement better strategies to increase consumer trust towards organic foods.
Revealed information does not significantly impact on attitude and trust, therefore reject
H4 and H5. Perceived knowledge also does not significantly impact on attitude and
trust, thus H6 and H7 were rejected. There is no significant impact on organic purchase
intention thorough subjective norm, thus reject H8 (Table 4). This indicates that Sri
Lankan consumers tend to buy organic foods based on their attitudes towards organic
foods.
21
CHAPTER 5
CONCLUSION
level. As in general organic foods are relatively new to the Sri Lankan consumers, they
have low awareness on organic foods. Thus the government, marketers, research
institutes, certifiers and producers should provide correct knowledge on organic foods
research papers, magazines, websites and workshop etc. Those things can support to
enhance the consumer trust towards organic foods as well. If the consumers have good
understanding regarding organic agriculture and organic food production process, it can
The study indicates that organic label doesn’t have a clear profile to consumers. It is the
requirements for organic foods. Through that the organic certifying agents can certify
organic foods by offering organic labels which represent clear information and quality
to the customers. Credible labeling information can be given by displaying how organic
foods are grown processed and handled and the organic ingredients percentage in a
product. There should have some programs to increase the awareness and trust in the
general public towards the organic certification standards as well as the organic
certifying agents. Padel and Foster (2005) have suggested the reason for limiting
organic market share is the huge price difference between organic foods and
conventional foods. Premium price, low trust and the limited awareness on organic
foods are the main barriers to the organic market. Organic food sectors and marketers
have to focus on promoting benefits and accessibility of organic foods to the general
22
5.1 Limitations of the study
There are some limitations in this study that need be fixed. Since the data were gathered
from Colombo district of Sri Lanka, future studies focus on samples from other districts
in Sri Lanka is important to investigate the Sri Lankan consumers’ decision process on
buying organic foods. Further, future studies focus on other countries is valuable for
conduct a cross cultural comparison. As the data were collected from the consumers in
selected super market outlets in Colombo district that may not fully reflect the
demographic factors of the target population. Thus, future studies may use better
23
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pta_41176_7688352_57138.pdf
Byrne, B.M. (2016). Structural Equation Modeling with Amos: Basic Concepts,
Applications, and Programming, 3rd ed. Routledge, New York. pp. 3-16.
Chen, M.F. (2007). Consumer attitudes and purchase intention in relation to organic
Crosby, L.A., Evans, K.R. and Cowles, D. (1990). Relationship quality in services
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Dean, M., Raats, M.M. and Shepherd, R. (2008). Moral concerns and consumer choice
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Demeritt, L. (2002). All Things Organic 2002: A Look at the Organic Consumer, The
Gracia, A. and Magistris, T.D. (2008). The demand for organic foods in the south of
Ha, C.L. (1998). The theory of reasoned action applied to brand loyalty. Journal of
Hair, J.F., Anderson, R.E., Tatham, R.L. and Black, W.C. (1998). Multivariate Data
Hart, P. and Saunders, C. (1997). Power and trust: critical factors in the adoption and
Honkanen, P., Verplanken, B. and Olsen, S.O. (2006). Ethical values and motives
Englewood Cliffs.
Hughner, R.S., McDonagh, P., Prothero, A., Shultz, C.J. and Stanton, J. (2007). Who
are organic food consumers? A compilation and review of why people purchase
25
Institute of Food Science and Technology (IFST), (2005). Organic food, IFST, London.
Janssen, M. and Hamm, U. (2012). Product labelling in the market for organic food:
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27
APENDICES
Questionnaire
1) Gender
Female Male
15 – 29 years
30 – 49 years
50 and above
3) Employment status
Unemployed Employed
28
4) Monthly income of the household in LKR
Less than LKR 15,000
5) Educational Level
Primary Education
Secondary Education
6) Civil Status
Unmarried Married
6. Agree
Questions
1.Strongly
3.Slightly
5.Slightly
7. Strongly
Agree
Agree
Disagree
29
3. I am satisfied with the 1 2 3 4 5 6 7
information that organic
labeling provides.
(4) Attitudes:
30
quality than conventional
foods.
(5) Trust:
1 2 3 4 5 6 7
1. I think that corporations in the
field of organic foods are
aware of their responsibilities.
31