Script..

Demo
Achilles Adlawan: Technical Support and Netiquette
Welcome to our webinar Orientation. and before proceeding to our program proper please observe
proper netiquette, please unmute or turn off your mic if not recognize to speak, always be respectful
and considerate to your fellow netizens when communicating through this webinar, please take this
eLearning seriously, always be presentable during webinar wear appropriate attire, Please use proper
language and be clear and concise if you have questions.

You are required to go through, a series of learning activities in order to complete each learning
outcome of the module. In each learning outcome are Information Sheet, Self-Checks, Task Sheets and
Job Sheets. Then follow these activities on your own. If you have questions, don’t hesitate chat, text, call
or come to me for assistance.

The goal of this course is the development of practical skills in supervising work-based training.
Tools in planning, monitoring and evaluation of work-based training shall be prepared during the
workshop to support in the implementation of the training program.

I will give it to Maam __________ , and she will be discussing the competency of this module..

maam__________:
We will discuss the unit of Competency for this module which is Food and Beverage Services to guests,
Process payment and receipts. This module consists of four Learning Outcomes which are:

LO1 Serve food orders

LO2 Assist the diners
LO3 Perform banquet or catering food service
LO4 Serve Beverage Orders
LO5 Process payments and receipts
LO6 Conclude food service and close down dining area

This course design has a nominal duration of 24 hours ( 10 hours online and 14 hours Face to face)
Trainees are required to have:
 Basic Computer Knowledge
 Laptop or mobile phone
 Internet connection
Also, I am a NTTC or (National TVET Trainers Certificate holder Level I) in food and Beverage Services NC
II.

Here is an attachment of the study guide for this module where you can see the (online and offline
activities ) and technologies to be used. Study Guide
 in the assessment methods, we have:

 Computer Based Test

 Performance Test
 Portfolio Assessment

Computer based Test – This is composed of multiple-choice tests given online. The computer-based test
shall only be available to the scheduled trainee. If the trainee failed to take the test during the
designated time, he/she should notify the online mentor for another schedule of tests. The trainee
should be able to get at least 80% of the correct answer to pass the test and to qualify for the
performance test.

Performance Test – This refers to the ability of the trainee to perform the required skills in this unit of
competency. Trainees will be given specific tasks to perform with time allotment.

Portfolio assessment – This refers to the output as a requirement of the competency being assessed.
This portfolio assessment only requires the trainee to create his/her own menu card.

 In Submitting, uploading interfaces for particular output (e.g. menu card) are provided on the
LMS. The trainee shall upload their outputs for trainer evaluation and download the comments
and suggestions of the online mentor through this interface. A notification email is sent by the
LMS both to the participant and the online mentor in case of submission to these interfaces.

In monitoring and Grading System we have built in LMS monitoring system such as log reports, activity
reports, and gradebook shall be utilized to track the attendance and learning progress of the trainees.
The activity completion tracker shall be enabled for the Trainee to monitor their own progress.

Maam________________:

The training will be conducted through online and face-to-face. In Online training Webinar room via
Google Meet or Zoom

❖ Discussion Forum is where a Trainee can communicate with other Trainees. This component of
the LMS is not a live discussion area but all enrolled Trainees will be able to see all posts and replies. This
component will encourage discussion of the topics being learned.

❖ Video Conferencing will also be done using the google meet or Zoom . Google meets or Zoom
will be recorded for Trainees who failed to participate in the discussions.
The following personnel shall serve as the trainers/facilitators at the same time Technical support Staff
for this training.

Achilles Gem J. Adlawan

Dy Silahid
A walk wd Belle

III. Facilities

The training will be conducted through online and face-to-face.

 Online training

Webinar room via Google Meet

Learning Management System

a. Training site : www.etesda.gov.ph

 Face-to-face

Food and Beverage Services Shop room