TELEKOM MALAYSIA BERHAD

Background and Company Sector:

The company was established in 1946 and has its headquarters in Kuala Lumpur, Malaysia.
Telekom Malaysia Berhad (TM) works to establish, maintain and provide telecommunications
and other related services. TM works in four segments: Retail Business, which delivers a wide
variety of services of telecommunications and communication solutions to medium and small
enterprises. It also serves the government and corporate clients other than customer business, it
provides voice and Internet and multimedia facilities only. It also provides Wholesale Business,
which has a variety of communication facilities distributed through its systems to other licensed
system operators. The company’s Global Business, which gives the outbound and inbound
facilities for various types of telecom and alternative or share facilities. It includes the division of
shared services, all segments of business organizations, and grants that does not comes within the
line of business [ CITATION COM21 \l 1033 ].

Telekom Malaysia is one of the country's foremost telecommunications business. Its date origins
back to the start of the 20th century when Malaysian telecommunications and postal services
were introduced by the British colonists. Now, Telekom Malaysia is a leading benefactor of
fixed-mobile services. It has a share of more than 90% in the broadband which fixed market with
the products like Streamyx and UniFi. The company plans to roll out the services of 5G
broadband after it gained a large share from the broadband provider Packet One Network.
Telecom Malaysia also uses the television services an Internet Protocol known as HyppTV
which has in the Malaysian television market a small share.
Telekom Malaysia is involved in the maintenance, establishment, and facility of
telecommunications facilities and solutions in data, broadband, and stable lines. It works in the
categories which include UniFi, shared service, TM global, TM one, and others. The segment of
UniFi consists of trade business, it focuses on telecommunications facilities and solutions of
communication at home, in the enterprises like small, medium, and individual. The TM one part
contains the facility of telecommunications amenities and communication solutions to medium
and small enterprises and corporate and government clients. The TM GLOBAL component
includes a best-selling business, which incorporates multidisciplinary communication services
that are sent to group systems to local and foreign transporters. The section of Shared Services
has information, network technology, as well as its companies. [CITATION ASI21 \l 1033 ]

As Malaysia's Digital Nation supplier of Malaysia and a leading provider of telecommunications

services, the company offers a complete list of communication services and solutions regarding
the establishment of a truly linked nation. Telekom Malaysia is driven by the formation of a
number of stakeholders to bring an improved customer experience through quality development
and innovation. The company’s motivation is connecting the businesses and customers across the
country so they can seek their digital opportunities. The purpose of the company's main existence
is the improvement in lives and enhancing the growth by providing the integral services of
communication and solution for the mobility, consistency content, Cloud, Wi-Fi, ICT, and Smart
Services.
Telekom Malaysia is been at the forefront of every development of national technology with a
75-year history of the building of the nation, in the future it will continue to do. It provides the
backbone of the telecommunications of Malaysia with a very wide network connection. TM is
committed to continuing to enlarge its services in a complete infrastructure as it has moved past
the connected services into the value-added service[ CITATION Bus21 \l 1033 ]. The company with
its wide connectivity which is global, psychological expertise, and network infrastructure, is
prepared to innovate Malaysia in the digital economy through increasing global broadband
access and reducing digital diversity. TM has its unique role as the GLC which enables the
company to partner with the government in the revitalization and the implementation of the state-
of-art projects of the development. Through the comprehensive and innovative solutions and
products, TM will continue for the foundation and rolling the 5G broadband nationwide, with
giving services to the digital and communities’ lifestyle. Vertical and digital business and the
Government of digital. The company is nation-building with responsibility, it will in the future
continue to keep working as a tactical provider of connectivity and services to the customers and
also the government in terms of digital Malaysia empowering and making easy life business and
better Malaysia [ CITATION TMc19 \l 1033 ].
References
ASIA, N. (2021). Telekom Malaysia Bhd. Retrieved from
https://asia.nikkei.com/Companies/Telekom-Malaysia-Bhd
Business, R. f. (2021). Telekom Malaysia Bhd - Company Profile, Information, Business
Description, History, Background Information on Telekom Malaysia Bhd. Retrieved
from https://www.referenceforbusiness.com/history2/95/Telekom-Malaysia-Bhd.html
COMPANIESHISTORIES.COM. (2021). Telekom Malaysia. Retrieved from
https://www.companieshistory.com/telekom-malaysia/#:~:text=In%201968%2C%20the
%20Telecommunications%20Department,name%20for%20almost%20two%20decades.
TM.com. (2019). Telekom Malaysia Integrated Annual Report 2019.