Computer System

SENIOR
Servicing HIGH
Grade 12 SCHOOL

Module
Testing/Diagnostic tools
used in Computer system 5
Servicing Quarter 3
Computer System Servicing

Quarter 3 – Module 5 Testing/Diagnostic tools used in Computer system

Servicing
First Edition, 2020

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Published by the Department of Education Division of Pasig City

Development Team of the Module

Writer: Zernan T. Vicencio
Editors: Francis Jay B. Estallo
Reviewers:
Illustrator:
Layout Artist:
Management Team: Ma. Evalou Concepcion A. Agustin
OIC-Schools Division Superintendent

Aurelio G. Alfonso, Ed. D. OIC-Assistant

Schools Division Superintendent

Victor M. Javena, Ed. D. Chief - School

Governance and Operations Division OIC – Chief
Curriculum Implementation Division

Librada L. Agon, Ed. D.

Education Program Supervisors EPP/TLE

Wilma Q. Del Rosario, Division EPS In Charge of

LRMDS Name of EPS (Subject)

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 Computer SENIOR
System HIGH
SCHOOL

Servicing
Introductory Message
For the facilitator:

Welcome to the Computer System Servicing Grade 12 Module on

Testing/Diagnostic tools used in Computer System Servicing !

This module was collaboratively designed, developed and reviewed by educators from
Schools Division Office of Pasig City headed by its Officer-In-Charge Schools Division
Superintendent, Ma. Evalou Concepcion A. Agustin in partnership with the Local
Government of Pasig through its mayor, Honorable Victor Ma. Regis N. Sotto. The
writers utilized the standards set by the K to 12 Curriculum using the Most
Essential Learning Competencies (MELC) while overcoming their personal, social,
and economic constraints in schooling.

This learning material hopes to engage the learners into guided and independent
learning activities at their own pace and time. Further, this also aims to help
learners acquire the needed 21st century skills especially the 5 Cs namely:
Communication, Collaboration, Creativity, Critical Thinking and Character while
taking into consideration their needs and circumstances.

In addition to the material in the main text, you will also see this box in the body of
the module:

Notes to the Teacher

This contains helpful tips or strategies that
will help you in guiding the learners.

As a facilitator you are expected to orient the learners on how to use this module.
You also need to keep track of the learners' progress while allowing them to manage
their own learning. Moreover, you are expected to encourage and assist the learners
as they do the tasks included in the module.
For the learner:

Welcome to the Computer System Servicing Grade 12 Module on

Testing/Diagnostic tools used in Computer System Servicing !

The hand is one of the most symbolized part of the human body. It is often used to
depict skill, action and purpose. Through our hands we may learn, create and
accomplish. Hence, the hand in this learning resource signifies that you as a learner
is capable and empowered to successfully achieve the relevant competencies and
skills at your own pace and time. Your academic success lies in your own hands!

This module was designed to provide you with fun and meaningful opportunities for
guided and independent learning at your own pace and time. You will be enabled to
process the contents of the learning material while being an active learner.

This module has the following parts and corresponding icons:

Expectation - These are what you will be able to know after

completing the lessons in the module

Pre-test - This will measure your prior knowledge and

the concepts to be mastered throughout the lesson.

Recap - This section will measure what learnings and skills

that you understand from the previous lesson.
Lesson- This section will discuss the topic for this module.
Activities - This is a set of activities you will perform.

Wrap Up- This section summarizes the concepts

and applications of the lessons.
Valuing-this part will check the integration of values in
the learning competency.

Post-test - This will measure how much you have learned

from the entire module.

EXPECTATION

After going through with this module you are expected t

 PRE–TEST

Direction: LAN connection and Power supply disruptions are common in

troubleshooting in network maintenance. Identify the phrases given regarding these
two common maintenance problem. Write A power failure and B for LAN problem.

A. Power Failure B. LAN connection disruption

1. Lack of cable raceway that cause 5. fan failure.

crisscrossing of UTP cable
2. Running UTP cable in parallel 6. Improper tagging of UTP cable
with electrical cables affected by
magnetic field
3. Slight static discharges disrupt 7. spontaneous rebooting or
system operation. intermittent lockups during
normal operation.
4. Hard disk and fan simultaneously 8. Network discovery to allow the
failing to spin computer to find other network
computers

RECAP

In the last two module we have learned the two types of diagnostic and maintenance
tools, the hardware tools and system tools. Hardware tools are physical tools we use to
troubleshoot or repair our physical computers while the system tools are intangible in
nature which we use to monitor or detect disruption in our networked computers.

We can also include some third party application that can help us to maintain our
computer in updating, uninstalling, and detecting viruses.

In this module we will elaborate important testing tool that can be consider vital in
network repair and troubleshooting. As CSS technician works with electricity it is
important to know these electrical tool to prevent hazard in your workplace.

LESSON
Before we begin, lets us have a quick look on basic electricity. Electricity, simply
put, is the flow of electric current along a conductor. This electric current takes the
form of free electrons that transfer from one atom to the next. Thus, the more free
electrons a material has, the better it conducts. There are three primary electrical
parameters: the volt, the ampere and the ohm.

1. The Volt- The pressure that is put on free electrons that causes them to flow
is known as electromotive force (EMF). The volt is the unit of pressure, i.e.,
the volt is the amount of electromotive force required to push a current of one
ampere through a conductor with a resistance of one ohm.
2. The Ampere - The ampere defines the flow rate of electric current. For
instance, when one coulomb (or 6 x 1018 electrons) flows past a given point
on a conductor in one second, it is defined as a current of one ampere.
3. The Ohm -The ohm is the unit of resistance in a conductor. Three things
determine the amount of resistance in a conductor: its size, its material, e.g.,
copper or aluminum, and its temperature. A conductor’s resistance increases
as its length increases or diameter decreases. The more conductive the
materials used, the lower the conductor resistance becomes. Conversely, a
rise in temperature will generally increase resistance in a conductor.

Ohm’s Law

Ohm’s Law defines the correlation between electric current (I), voltage (V), and
resistance (R) in a conductor.

Ohm’s Law can be expressed as: V = I × R

Where: V = volts, I = amps, R = ohms

 A MULTI TESTER – Use to measure AC and DC current

The most basic things we measure are voltage and current. A multimeter is also
great for some basic sanity checks and troubleshooting. Is your circuit not working?
Does the switch work? Put a meter on it! The multimeter is your first defense when
troubleshooting a system. In this tutorial we will cover measuring voltage, current,
resistance and continuity.
Recommended Equipment

 A digital multimeter
 The multimeter manual
 A battery to test
 A power supply tester
 A manual for the tester
 A power supply

Note: The multimeter is a sensitive piece of electronic test equipment. Do not drop it
or handle it carelessly. Be careful not to accidentally nick or cut the red or black
wires or leads, called probes. Because it is possible to check high voltages, take extra
care to avoid electrical shock.
Set up the multimeter.

1. Insert the red and black leads into the jacks on the meter. The black probe should
go in the COM jack and the red probe should go in the + (plus) jack.
2.Turn on the multimeter (consult the manual if there is no ON/OFF switch).

Explore the different multimeter measurements.

1.Switch or turn to different measurements. For example, the multimeter can be

adjusted to measure Ohms.

2. Switch or turn the multimeter to the DC voltage measurement.

Power Supply Tester

1.Complete only the steps for the connectors supported by the power supply tester
that you are using.

A. Check the testing ports for the power supply tester.

Many power supply testers have connector ports to test the following power supply
connectors:

 20-pin/24-pin motherboard connector

 4-pin Molex connector
 6-pin PCI-E connector
 P4 +12V connector
 P8 +12V EPS connector
 4-pin Berg connector
 15-pin SATA connector

B. Test the power supply motherboard connector.

Complete the following steps for the connectors supported by the power supply tester
that you are using.

 Set the power supply switch (if available) to the OFF (or 0) position.
 Plug the 20-pin or 24-pin motherboard connector into the tester.
 Plug the power supply into an AC outlet.
 Set the power supply switch (if available) to the ON (or 1) position.

If the power supply is working, LEDs will illuminate and you might hear a beep. If
the LED lights do not illuminate, it is possible the power supply could be damaged or
the motherboard connector has failed. In this instance, you must check all
connections, ensure the power supply switch (if available) is set to ON (or 1) and try
again. If the LEDs still do not illuminate, consult your Answer.
Possible LED lights include +5 V, -5 V, +12 V, +5 VSB, PG, -12 V, and +3.3 V.

C. Test the power supply Molex connector.

Plug the 4-pin Molex connector into the tester. The LED illuminates on +12 V and +5
V. (If the power output fails, the LEDs will not illuminate.)
D. Test the 6-pin PCI-E connector.

Plug the 6-pin PCI-E connector into the tester. The LED will illuminate on +12 V. (If
the power output fails, the LED will not illuminate.)
E. Test the 4-pin Berg connector.

Plug the 4-pin Berg connector into the tester. The LED will illuminate on +12 V and
+5 V. (If the power output fails, the LEDs will not illuminate.)
F. Test the P4/P8 connectors.

Plug the P4 +12 V connector into the tester. The LED will illuminate on +12 V. (If the
power output fails, the LEDs will not illuminate.)
Plug the P8 +12 V connector into the tester. The LED will illuminate on +12 V. (If the
power output fails, the LEDs will not illuminate.)

Installation of the power supply was easy, and there aren't usually many issues
when doing so, but power supplies don't last forever. Moreover, many issues that
occur with power supplies are intermittent making the troubleshooting process a
little tougher. Your best friends when troubleshooting power supplies are going to be
a multimeter, power supply tester, and your eyes and ears. Of course, always make
sure that the power supply connects to the AC outlet properly before troubleshooting
further. Here are a couple of the issues you may encounter with power supplies:

• Fan failure
• Fuse failure

• Quick death
• Slow death

LAN Tester
LAN testers cover the fields of installation and network control. These LAN tester can
be used in the workplace and are ideal for technical service professionals and
network administrators. These LAN testers can determine LAN Tester used in the
workplace and are ideal for technical service professionals and network
administrators. IP addresses, identify polarity, connected port and link connectivity.
Furthermore, they can test fiber optic cables. It can also show cable break points,
incorrect connections in fiber optic lines. All this in a large pen design. With these
LAN testers you can test the state of LAN network connections to Hubs and Switches
and can analyze the traffic of a network and which IP it generates.
 LAN Tester Light Indicator as per type on Cabling
Straight-through is normally used for connecting different network devices such as:

 Router to hub and vice-versa

 Hub to computer
 Computer to switch
On the other hand Crossover cable is used to connect similar devices, the likes of:

 Router to router
 Hub to hub
 Switch to switch
 Computer to Computer
 Router to computer (Router to computer uses crossover cable because they
both have an IP address.

Loopback cable
A loopback cable is also known as loopback plug or loopback adapter, which is a
plug used to test physical ports to identify network issue. It provides system test
engineers a simple but effective way of testing the transmission capability and
receiver sensitivity of network equipment. In a word, it is a connection device that is
plugged into a port to perform a loopback test. There are loopback plugs for many
different ports, including serial ports, Ethernet ports, and WAN connections.
Testing UTP Cables Using a Loopback Plug and a Cable
Meter Recommended Equipment
 A LAN hub or switch
 Loopback plug and coupler
 A known good Ethernet cable
 A Fluke series 620 LAN CableMeter
 A manual for the cable meter
 Good Category 5 straight-through cables of different colors
 Good Category 5 crossover cables (T568A on one end and T568B on the other
end)
 Category 5 straight-through cables of different colors and different lengths with
open connections in the middle, or one or more conductors shorted at one end
 Category 5 straight-through cable with a split pair or a mis-wire

Wire maps can be very helpful in troubleshooting cabling problems with UTP cable. A
wire map shows which wire pairs connect to what pin on the plug or socket.
A. Test an Ethernet cable using a loopback plug

a. Plug the loopback plug into one end of the coupler.

b. Plug one end of the Ethernet cable into the other end of the coupler.
c. Power on the hub or switch.

d. Plug the other end of the Ethernet cable into a port on the hub or switch.

After plugging the cable into the port, does a link light appear on the port?

If a link light does not appear, the problem is with the hub or switch. If the port
displays a link light, then the cable has passed the continuity test.

Testing UTP Cables

Set up the cable meter

 On the cable meter, select the WIRE MAP function.

 Ensure that the following settings (if available) are set properly.

Tester Option Desired Setting - UTP Tester Option Desired Setting - UTP
CABLE: UTP CABLE: UTP
WIRING: 10BASE-T OR EIA/TIA 4PR WIRING: 10BASE-T OR EIA/TIA 4PR
 CATEGORY: CATEGORY 5 CATEGORY: CATEGORY 5 /6
WIRE SIZE: AWG 24 WIRE SIZE: AWG 24
CALIBRATE TO CABLE? NO CALIBRATE TO CABLE? NO
BEEPING: ON or OFF BEEPING: ON or OFF
Test Cabling Procedure

When testing with a Fluke LAN CableMeter use the following procedure.
a. Place one end of the cable into the RJ-45 jack labeled UTP/FTP on the tester.
b. Place the other end of the cable into the RJ-45 female coupler (labeled LAN Use).

c. Insert the cable identifier (labeled Net Tool) into the other side of the coupler.
The coupler and the cable identifier are accessories that come with many cable meters.

ACTIVITIES

Direction: From the discussion about the use Multi-meter , enumerate procedure on
how to test the power supply of a motherboard.

1
2
3
4

Direction: Enumerate the procedure in testing an Ethernet cable using a loopback

plug
1
2
3
4

Direction: Enumerate four major cause of system unit power failure.

1
 2
3
4

WRAP–UP

We can now consider that all testing and diagnosing tool are essentially valuable in
troubleshooting your unit or network. Basic concept in electricity is essential too,
because with computers we are also working with electricity and it is consider
hazardous. The point is, there should be an extra consideration with regards to safety.
Always remember basic testing guide and standards you have learned from previous
modules. Everything is essential and always think of safety in your workplace.

Always remember working with computers is also working with electricity.

VALUING

One thing that makes it possible to be an optimist is if

you have a contingency plan for when all hell breaks
loose.
Randy Pausch

How contingency planning can be helpful in maintaining computer network?

1.

2.

POST TEST

Direction: Encircle the letter of the correct answer

1. It feeds the motherboard, hard drives, optical drives, and any other devices
inside of the computer.
A LAN tester B power supply C Cable tester
2. If the power supply is dying a slow death and is causing intermittent errors, it
could be tough to troubleshoot.
A Slow death B Slow death C Fan failure
3. Due to the fact that the power supply is old, extremely clogged with dirt, or that
the fan was of cheaper design (without ball bearings).
A Fuse failure B Fan failure C Slow death
4. If the power supply is working, LEDs will illuminate and you might hear a beep
A LEDs will illuminate and B LEDs will illuminate C hear a beep
you might hear a beep
5. Ethernet cable using a loopback plug , If a link light does not appear, the
problem is with the _____________
A hub or switch B switch C UTP cable
6. A plug used to test physical ports to identify network issue.
A Loopback cable B LAN tester C Multi-meter
7. In testing the power supply Molex connector, If the power output fails, the LEDs
A will not illuminate B illuminate C hear a beep
8. 163145278 is LED light sequence for what type of UTP cable connector?
A Crossover B Straight-through C straight connection
9. In testing the P4/P8 connectors. (If the power output fails, the LEDs will__?
A not illuminate B hear beep C LED will blink
10. In testing 4-pin Berg connector, (If the power output fails, the LEDs will__?
A not illuminate B hear beep C hear beep

KEY TO CORRECTION

B A
A A
B B
A B
PRE TEST

10 A 9A 8A 7A 6A

5A 4A 3B 2B 1B
POST TEST
 REFERENCES
Web Links

Basic Electricity
https://bit.ly/2Wc83xP

Understanding and Testing Power Devices and Supplies

https://www.pearsonitcertification.com/articles/article.aspx?p=1398777&seqNum=3

Usage of Multimeter
http://bidyut-roboguru.blogspot.com/2014/07/how-to-use-multimeter.html

How to Troubleshoot Wired (Cat 5, Cat 6 etc.)

https://www.lanshack.com/How-to-Troubleshoot-Wired-Network-Connections.aspx

Testing UTP Cables Using a Loopback Plug and a Cable

Meter https://bit.ly/2Wh7J0E

Using a Multimeter and a Power Supply Tester

https://www.ccna7.com/2-2-4-4-lab-using-a-multimeter-and-a-power-supply-tester/

Ethernet Cable: color-code standards

https://joncamfield.com/oss/schooltools/Reference/EthernetCabling.htm

What is a loopback adapter?

https://www.computercablestore.com/what-is-a-loopback-adapter

Books and other Online Publication/s

Iry Englander, The architecture of computer hardware, system software, and

networking, ( Hoboken, NJ 2009 ) 511