BSBADM405 Student Assessment Tasks V1.0.

Australian International Training Academy Pty Ltd t/a
My Business College (MBC)

ABN: 76 141 358 045
CRICOS Provider Code: 03694G National Provider Code: 45368
Level 4,225 Clarence Street, Sydney, NSW 2000
Phone: (02) 8937 0969
Email: admin@qaec.nsw.edu.au Website: www.mbc.nsw.edu.au
Student Assessment Tasks
BSBADM405 Organise meetings
Assessment tasks for BSBADM405 Organise meetings Version 1.0

Approved date: 22 Nov 2018 Review Date: 22 Nov 2019
Approved by CEO Page 1 of 23
ABN: 76 141 358 045
Phone: (02) 8937 0969
Table of Contents
Table of Contents ............................................................................................................................................ 2

Assessment Information .................................................................................................................................. 3
Assessment Instructions .................................................................................................................................. 4
Student Assessment Agreement ..................................................................................................................... 6
Assessment Task 1 Cover Sheet .................................................................................................................... 7
Assessment Task 1: Written Questions .......................................................................................................... 9
Assessment Task 1 Instructions .................................................................................................................... 11
Assessment Task 1 Checklist ........................................................................................................................ 13
Assessment Task 2 Cover Sheet .................................................................................................................. 14
Assessment Task 2: Meeting project............................................................................................................. 16
Assessment Task 2 Instructions .................................................................................................................... 18
Assessment Task 2 Checklist ........................................................................................................................ 22

ABN: 76 141 358 045
Phone: (02) 8937 0969
Assessment Information
The assessment tasks for BSBADM405 Organise meetings are included in this Student Assessment
Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, the student must complete all of the assessment tasks
satisfactorily.
Assessment Plan
Assessment Task Overview
1. Written questions Students must correctly answer all questions.
2. Meeting project Students must make arrangements for a meeting, including

preparing an agenda. Following this, students must
participate in the meeting, take the minutes and then check
them and send the minutes to all staff.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s
assessment appeals process.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt
with unfairly or have other appropriate grounds for an appeal.
Additional Resources
The following resources will be given to you before you begin Assessment Task 2
 Agenda Template
 Draft Conference Program
 Meeting Minutes Template
 Meeting Policy and Procedures
 Staff Calendars

ABN: 76 141 358 045
Phone: (02) 8937 0969
Assessment Instructions
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet

This must be filled out, signed and submitted together with your assessment responses.
If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit
the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will
be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your
assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your
assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per
your RTO’s re-assessment policy.
Depending on the task, this may include

 resubmitting incorrect answers to questions (such as short answer questions and case studies)
 resubmitting part or all of a project, depending on how the error impacts on the total outcome of the
task
 redoing a role play after being provided with appropriate feedback about your performance
 being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily
completed the first time, after being provided with appropriate feedback.
Assessment Task Information

This gives you:
 a summary of the assessment task
 information on the resources to be used
 submission requirements
 re-submission opportunities if required
Assessment Task Instructions

These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your
assessment task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification
number, the task number, your name and the date.
Checklist

ABN: 76 141 358 045
Phone: (02) 8937 0969
This will be used by your assessor to mark your assessment. Read through this as part of your preparation
before beginning the assessment task. It will give you a good idea of what your assessor will be looking for
when marking your responses.

ABN: 76 141 358 045
Phone: (02) 8937 0969
Student Assessment Agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement
below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit?  Yes  No
Do you understand the requirements of the assessments for this unit?  Yes  No
Do you agree to the way in which you are being assessed?  Yes  No
Do you have any specific needs that should be considered?  Yes  No
If so, explain these in the space below.
Do you understand your rights to re-assessment?  Yes  No

Do you understand your right to appeal the decisions made in an assessment?  Yes  No
Student name
Student number
Student signature
Date
Assessor name
Assessor signature
Date

ABN: 76 141 358 045
Phone: (02) 8937 0969
Assessment Task 1 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
 I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response

 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature
Date

ABN: 76 141 358 045
Phone: (02) 8937 0969
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

ABN: 76 141 358 045
Phone: (02) 8937 0969
Assessment Task 1: Written Questions
Task summary
 This is an open book test.
 Questions must be completed within 1 hour.
 Students need to answer all of the written questions correctly.
 Answers must be word processed and sent to your assessor as an email attachment.
Required
 Access to textbooks/other learning materials
 Computer and Microsoft Office
 Access to the internet
Timing
The assessor will advise you of the due date of this submission.
Write in the due date below as advised by your assessor:
Submit
 Answers to all questions
Assessment criteria
 All questions must be answered correctly in order for a student to be assessed as having
completed the task satisfactorily.
Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if
you have satisfactorily addressed the requirements of each part of this task.
If any questions are not satisfactorily completed your assessor will explain why and provide you written
feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-
assessment attempt(s) will be arranged at a later time and date.

ABN: 76 141 358 045
Phone: (02) 8937 0969
Students are encouraged to consult with their assessor prior to attempting this task if they do not
understand any part of this task or if they have any learning issues or needs that may hinder them when
attempting any part of the assessment.

ABN: 76 141 358 045
Phone: (02) 8937 0969
Assessment Task 1 Instructions
Provide answers to all of the questions below:
1. Jane is attending a meeting where she knows that a number of the people attending will be from
culturally diverse backgrounds. Describe four culturally appropriate communication techniques that
Jane can use at the meeting.
2. Explain the purpose of an agenda and identify five items that should be included in an agenda.
3. Explain the purpose of meeting minutes and list five items that should be included in meeting
minutes.
4. Explain the difference between informal meeting minutes and formal meeting minutes.
5. Describe the type of legal entity that is required under the Corporations Act to hold an Annual
General Meeting (AGM) and stated how often AGMs must be held.
6. Briefly explain the implications under the Disability Discrimination Act 1992 where an employer
expects a deaf employee to attend a meeting where an Auslan interpreter is not provided.
7. Identify and explain legislation that applies to the recording of meetings applicable to the state or
territory in which you are studying.
8. Explain the key steps for organising, conducting and recording a meeting.
9. Some companies may have a requirement for a quorum for a meeting. Explain the term quorum
and give an example of a quorum to illustrate your answer.

ABN: 76 141 358 045
Phone: (02) 8937 0969
Written answer question guidance

The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell
you how you should answer the question. Use the definitions below to assist you to provide the type of
response expected.
Note that the following guidance is the minimum level of response required.
Analyse – when a question asks you to analyse something, you should do so in in detail, and identify
important points and key features. Generally, you are expected to write a response one or two paragraphs
long.
Compare – when a question asks you to compare something, you will need to show how two or more
things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are
expected to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things
are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to
write a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues
or features, and express some form of critical judgement. Generally, you are expected to write a response
one or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable
qualities or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments
for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should
provide a detailed response with key points and features and provide critical analysis. Generally, you are
expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something
happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly
describe the required information. Generally, you are expected to write a response two or three sentences
long.
List – when a question asks you to list something, this means that you are asked to briefly state
information in a list format.
Outline – when a question asks you to outline something, this means giving only the main points,
Generally, you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving
the main points. Generally, you are expected to write a response a few sentences long.

ABN: 76 141 358 045
Phone: (02) 8937 0969
Assessment Task 1 Checklist

Student’s name:
Completed
Did the student provide a sufficient and
successfully Comments
clear answer that addresses the
suggested answer for: Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Task Outcome: Satisfactory  Not Satisfactory 
Assessor signature
Assessor name
Date

ABN: 76 141 358 045
Phone: (02) 8937 0969
Assessment Task 2 Cover Sheet

Student Declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
 I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response

 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature
Date

ABN: 76 141 358 045
Phone: (02) 8937 0969
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

ABN: 76 141 358 045
Phone: (02) 8937 0969
Assessment Task 2: Meeting project
Task summary
This assessment task requires you, in the role of Administration and Project Officer, to organise a meeting
to discuss the program for the upcoming Leadership Conference for Grow Management Consultants. This
will include making meeting arrangements, preparing documentation for the meeting, and then participating
in the meeting as a minute-taker, then writing up, checking and distributing the minutes.
This task will be completed in the simulated work environment at your RTO.
Required
 Laptop and Microsoft Office
 Access to the internet for research
 Printer
 Meeting Policy and Procedures
 Meeting Agenda Template
 Meeting Minutes Template
 Draft Conference Program
 Staff Calendars
 Space for a meeting
 Meeting roleplay participants
 Two spare sets of agenda and conference program
Timing
The assessor will advise you of the due date of this submission.
Write in the due date below as advised by your assessor:
Submit
 Email to staff (your assessor) with notice of meeting
 Email to your assessor with meeting agenda with tracked changes
 Email to staff (your assessor) with final agenda and draft conference program attached.
 Email to your assessor with meeting minutes with tracked changes
 Email to staff (your assessor) with final version of meeting minutes
Assessment criteria
Students must complete all of the activities listed and will be assessed against the assessment criteria
included in the checklist included with this task.

ABN: 76 141 358 045
Phone: (02) 8937 0969
Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if
you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re-assessment attempt(s) will be arranged at a later time and date.
Students are encouraged to consult with their assessor prior to attempting this task if they do not
understand any part of this task or if they have any learning issues or needs that may hinder them when
attempting any part of the assessment.

ABN: 76 141 358 045
Phone: (02) 8937 0969
Assessment Task 2 Instructions
Carefully read the following:
Grow Management Consultants is a small consultancy company specialising in leadership development

services. Staff include the CEO (Paul Burns), Operations Manager (Sally Smith), two Senior Management
Consultants (Bob Downs and Jack Steel) and an Administration and Project Officer (you). There are also
two management consultant contractors (Jane Simms and Leander Duval) working from the office at least
2 days a week each. All the management consultants travel extensively across Australia, visiting clients.
Each year the company runs a Leadership Conference. This year’s conference will be held in October 2017
and planning has commenced. The Operations Manager wants to share ideas about conference topics and
to allocate roles and responsibilities in regard to organizing and running the conference.
As the Administration and Project Officer for the company, you are responsible for organising all meetings.
The Operations Manager has sent you the following email to advise of the arrangements for the meeting
about the draft conference program.
Dear Administration/Project Officer
As you know, we will be holding our annual Leadership Conference in October 2017 (Leading in the
twentieth century). I want to organise a meeting during the week commencing February 6 2017 to discuss
the conference program. I have a number of ideas I would like to share.
Can you please have a look at Bob, Jack, Jane and Leander’s calendars and identify a time during that
week when we could all meet. The meeting will need to be for 1 hour, maximum.
Please send an email to all staff as soon as possible advising of this meeting in accordance with our
meeting policy and procedure. Please let them know what the meeting is about, and ask them to come
along with ideas for conference topics.
Please also advise them that we will be finalising the conference program at the meeting, as well as
allocating roles and responsibilities for organising the conferences. This will include organising a suitable
venue and the catering, as well as the conference speakers. I would also like to plan a series of meetings
over the upcoming months to ensure that we are keeping on track, and would therefore like to discuss a
schedule for these with staff.
Once all the arrangements have been made, I will need you to prepare an agenda with the draft conference
program attached to send out to staff as per the timelines specified in the meeting policy. The meeting will
mostly focus on the finalising the conference themes and I will also give all staff an overview of the
conference.
Please cc me into all correspondence with staff.
I’ve attached the draft conference program for you to send with the agenda.
Thanks
ABN: 76 141 358 045
Phone: (02) 8937 0969
Operations Manager

ABN: 76 141 358 045
Phone: (02) 8937 0969
Complete the following activities:
1. Prepare for meeting
Review the case study information above, as well as the Grow Management Consultants Meeting Policy
and Procedures and staff calendars.
Based on your review of this information and meeting policy and procedures and the staff calendars,
identify a suitable date and time as well as any technology requirements and develop a notice of the
meeting.
When you have completed the notice of the meeting, send it to your assessor as though they are the
meeting participants. In the body of the email include the date by which the notice of the meeting must be
sent to show that you understand timelines required.
2. Develop agenda
The next part of the assessment requires you to develop the agenda for the meeting according to the Grow
Management Consultants’ Meeting Policy and Procedures and as set out in the scenario information.
To develop your agenda, use the Agenda Template provided. The agenda should clearly show the date
and time for the meeting, as well as the items for discussion as per the scenario information and meeting
policy and procedure.
Once you have completed a draft of your agenda, save it according to the instructions in the Meeting Policy
and Procedure, and then proof read your document, tracking your changes. Send this version to your
assessor via email to show that you have proof read the document. Your proof reading will need to ensure
that you check for spelling and grammar, as well as the formatting.
Finally, prepare and send an email to staff (your assessor), confirming the meeting arrangements and
attaching the agenda and draft conference program. Ensure your email includes the date within the body of
the email to show that you understand the designated timelines as per the Meeting Policy and Procedures.
Print off at least two copies of the agenda and draft conference program to provide as hard copies at the
meeting should participants not bring along their own copies.
Note that the meeting date and time will be advised by your assessor and staff attending the meeting will
be roleplayed by other students.

ABN: 76 141 358 045
Phone: (02) 8937 0969
3. Participate in the meeting
The next part of the assessment task requires you to participate in the meeting in the role of minute taker.
Your assessor will have organised three other students to play the roles of the management consultants in
attendance (Assume that Bob is attending via Skype). Advise participants that there is a spare set of
documents in case anyone has not brought theirs along.
At the meeting, the staff will discuss the proposed conference program and you will need to take notes of
the meeting as per the requirements of the minutes section of the meeting policy and procedure, including:
 Using a lap top to record notes in the Minutes Template
 Taking clear and accurate notes to use to develop the minutes (your assessor will check this during
the meeting)
 Ensuring that you follow the discussion at all times so that nothing is missed.
 Where you are not sure of a point made, asking the meeting participant to repeat what they said
During the meeting, you are required to demonstrate effective communication skills as follows:
 Speaking clearly and concisely
 Active listening skills
 Asking questions to clarify information
4. Write up the meeting’s minutes
The final part of the assessment requires to you write up the meeting minutes using the template provided
to you. Minutes should be written clearly and concisely and reflect key points. They must also be saved in
the required format as per the Meeting Policy and Procedures.
Once you have completed a draft of the minutes of the meeting, save it, and then proof read your
document, tracking your changes. Send this version to your assessor via email to show that you have proof
read the document. Your proof reading will need to ensure that you check for spelling and grammar, as well
as formatting.
Send the meeting minutes via email to the Operations Manager (your assessor) for approval within the
designated timeline.
Upon receiving approval from the Operations Manager, send the minutes to all staff with a covering email
explaining that these are the final minutes of the meeting.

ABN: 76 141 358 045
Phone: (02) 8937 0969
Assessment Task 2 Checklist
Student’s name:
Completed
successfully
Did the student: Comments
Yes No
Prepare a meeting notice in the form of an email

according to meeting policy and procedure including:
 Purpose of meeting
 Identifying technology arrangements for Bob
(Skype)
 Identifying an appropriate date and time as per staff
availability?
Correctly address email to identified participants as per

requirements?
Send notice of meeting to staff within designated

timelines i.e. 10 working days prior to the meeting?
Develop agenda for stated meeting according to

meeting policy and procedure and using agenda
template?
Save Agenda according to organisational naming

conventions?
Include all the required details in the agenda including:

 Date, time and duration of the meeting
 Location of the meeting (staff boardroom)
 Items to be discussed (and ordered numerically
and with suitable allocation of time for each)
Proof read agenda and correct identified errors?
Send agenda and conference program to all staff

(assessor) via email at least 3 working days prior to the
meeting as per the meeting policy and procedure?
Print two spare set of documents and advise at meeting

that these are available?
Use a laptop to record notes in the Minutes Template?
Taking clear and accurate notes that can be used to

develop the minutes?
Asking participants to repeat what they have said to

ABN: 76 141 358 045
Phone: (02) 8937 0969
Student’s name:
Completed
successfully
Did the student: Comments
Yes No
confirm understanding as required?
Write up minutes of meeting and that represent a true

and accurate record of the meeting?
Proof read minutes to ensure they are accurate?
Provide minutes to manager (assessor) for approval

within 2 working days of the meeting?
Save meeting minutes according to organisational

naming conventions?
Send copies of minutes of meeting to all staff within the

designated timelines (5 working days)?
Task Outcome:
Satisfactory  Not Satisfactory 
Assessor signature
Assessor name
Date


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Australian International Training Academy Pty Ltd t/a

My Business College (MBC)

Student Assessment Tasks

BSBADM405 Organise meetings

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Table of Contents ............................................................................................................................................ 2

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Assessment Task Overview

1. Written questions Students must correctly answer all questions.

2. Meeting project Students must make arrangements for a meeting, including

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Each assessment task in this booklet consists of the following:

Assessment Task Cover Sheet

Depending on the task, this may include

Assessment Task Information

Assessment Task Instructions

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Student Assessment Agreement

Do you understand your rights to re-assessment?  Yes  No

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Assessment Task 1 Cover Sheet

Assessment outcome S NS DNS Resubmission Y N

Student result response

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Assessment Task 1: Written Questions

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Assessment Task 1 Instructions

Provide answers to all of the questions below:

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Written answer question guidance

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Assessment Task 1 Checklist

Task Outcome: Satisfactory  Not Satisfactory 

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Assessment Task 2 Cover Sheet

Assessment outcome S NS DNS Resubmission Y N

Student result response

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Assessment Task 2: Meeting project

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Assessment Task 2 Instructions

Carefully read the following:

Grow Management Consultants is a small consultancy company specialising in leadership development

Dear Administration/Project Officer

Please cc me into all correspondence with staff.

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Complete the following activities:

1. Prepare for meeting

Assessment tasks for BSBADM405 Organise meetings Version 1.0

3. Participate in the meeting

4. Write up the meeting’s minutes

Assessment tasks for BSBADM405 Organise meetings Version 1.0

Assessment Task 2 Checklist

Prepare a meeting notice in the form of an email

Correctly address email to identified participants as per

Send notice of meeting to staff within designated

Develop agenda for stated meeting according to

Save Agenda according to organisational naming