Professional Documents
Culture Documents
Company - Profile Six Senses
Company - Profile Six Senses
Contents
Our Core Purpose | Organization | Our Brands | Development Services | Our Management Style
Management Services | Sales and Marketing | Social Responsibility & Environment | Meet the Core
SLOW LIFE | Contact Us
Our Core Purpose
“To create innovative and enlightening experiences that rejuvenate our guests’ love of SLOW LIFE*”
*Sustainable - Local - Organic - Wholesome Learning - Inspiring - Fun - Experiences
We strive to deliver attractive financial returns plus superior resort and spa products of which our owners will be proud.
We achieve this by bringing obsessive attention to detail in design, a discipline during development, and a hands-on approach to
implementation during pre-opening; right up until and beyond practical completion.
We believe that, in light of our development and operating experience gained over more than a decade, and that given the quality
awards we have won, and the team that we continue to build and grow through experience, that there is no better time than now to
work with Six Senses as your development and operating partner.
Last, but not least, we are a private company comprising highly talented and experienced individuals who are all passionate about
what they do. At Six Senses, it is not just a job for us and our almost 3,700 employees, covering more than 40 nationalities; it is a vocation
to deliver and to serve.
Soneva
A resort or a spa for us is not just a physical property. We produce a by Six Senses Six Senses Hideaway
harmony combining the attitude of the employees (whom we refer Samui
to as “hosts”), the smells, the sounds, the tactile textures, and the Six Senses
pleasing sights to make a stay at a Soneva, Six Senses Hideaway, Hideaway Six Senses Hideaway
Six Senses Latitude, Six Senses Destination Spa, or Evason a Hua Hin
memorable experience. Six Senses Spas are operated in our resorts Six Senses
as well as at third-party properties. Latitude Six Senses Latitude
Laamu
Six Senses Retail outlets are currently operated in all our resorts and Six Senses
Destination Spas Evason Phuket
spas with further expansion planned in many international markets
as well as audiences. Furthermore, it allows us to extend our reach
Six Senses
into our guests’ homes. Private Residences Evason Hua Hin
Evason
A Soneva resort has a limited number of accommodations, allowing for exceptional and
inspired service. Furnishings and finishes are crafted from renewable or sustainable sources,
while ample personal space and the fusion of nature with guest experiences create
destinations unto themselves, further expounding the Soneva theme – Intelligent Luxury.
The Soneva brand currently comprises Soneva Fushi and Soneva Gili in the Maldives.
Soneva Kiri in Thailand is scheduled to open in October 2009 and Soneva In Aqua is
under development.
With the notion of luxury currently being redefined with a greater emphasis on privacy,
choice, and tailor made services, a Soneva property takes those notions to the extreme.
Some of the resort facilities that enable this include large vegetable and fruit gardens
where the chef can harvest a fresh salad in front of the guests’ eyes, and a large wine
cellar where the guest can choose their wine before dinner or enjoy an educational wine
dinner, hosted by the resort’s sommelier. When guests return to a Soneva property, they will
be assigned the same butler (whom we refer to as Mr/Miss Friday), waiter and
housekeeper. This enables guests to experience the true notion of tailor made services.
Accommodations at a Six Senses Hideaway are exclusively private pool villas which
provide generous personal space and present an uncompromised standard of luxury.
Offering elegantly designed architecture and natural furnishings, they are positioned with
an image supporting the Six Senses Hideaway theme – Redefining Experiences.
Currently there are Six Senses Hideaway properties in Thailand (Samui, Hua Hin and
Yao Noi) and in Vietnam (Ninh Van Bay near Nha Trang and Con Dao), and Zighy Bay on
Oman’s Musandam Peninsula. Further developments are planned in Thailand, in Vietnam
at Phu Quoc, in Brazil and in Turkey.
Dining and entertaining alternatives at Six Senses Latitude varies from the traditional,
thereby offering additional guest appeal. They embrace the philosophy of providing
modern luxuries and facilities while taking exceptional care of the environment. This blend
of innovative concepts, together with a Six Senses Spa, makes them fashionable and
desirable destinations in themselves, supporting the Six Senses Latitude theme –
Redefining Experiences.
The Six Senses Latitude brand currently comprises Six Senses Latitude Laamu and Six Senses
Latitude Jafre. They are in the Maldives and in Spain. Six Senses Latitude Laamu is
scheduled to open in November 2009 and Six Senses Latitude Jafre is scheduled to open in
2010. These will be followed with properties in Vietnam, Thailand, and Brazil in 2011.
The 7th Sense features interrelated spa concepts, focusing on Asian inspired therapies and
treatments. Ground-breaking fitness programmes include kinesis training, postural
enhancement, and physiotherapy.
As an industry leader in the premium brand lifestyle niche, Six Senses’ strong resort performance
reflects positively on residential capital gain. Residential owners have the opportunity to include
their residence in the Six Senses resort inventory, resulting in an ongoing return on investment
during those periods when the villa is unoccupied by its owner(s). Branded villas also benefit from
having all-inclusive access to the resort’s many facilities and services, which include
complimentary butler whilst in residence and full daily housekeeping. A Six Senses Spa, together
with dining alternatives are key elements supporting residences. Furthermore, villas bearing
Six Senses’ brand integrity offer a premium value in a resale market.
The strength of association with a Six Senses brand, with innovative design expressed in luxurious
accommodations and recognized as a leader in environmental sensitivity within the tourism and
leisure sectors, adds significant value to private residence sales. Consistency of product and
exceptional guest experiences makes this an ideal lifestyle brand relationship that adds value
to residential developments. The highly credible Six Senses name creates the unity and value
proposition that coordinates the individual brands: Soneva by Six Senses, Six Senses
Hideaway, Six Senses Latitude and Six Senses Destination Spas.
Six Senses worldwide marketing distribution builds on loyalty earned over more than a dozen
years, including enviable return-guest and guest-satisfaction statistics, and membership of
Soneva Club and Six Senses Spirit. Substantial databases are maintained for communication to
past guests, whilst the opportunity to directly market to resort guests on-site is a unique strength.
Sales and marketing collateral specifications are established by Six Senses to represent specific
brands whilst presenting a unified Six Senses proposition and choices to prospective owners. A
dedicated Private Residences Web site is linked directly from www.sixsenses.com, which enjoys
close to 200,000 unique visitors each month, also has its own landing page at
www.sixsensesprivateresidences.com
The pyramid of six spheres used to identify Six Senses Spas, represents the philosophy that is
fundamental to the human experience: the foundation spheres represent the three
primary senses of sight, sound and touch. The second level balances upon this foundation
by satisfying the more acute senses of taste and smell. The apex sphere symbolizes a sense
of elation discovered only by balancing the first five – the unique experience of all senses
heightened beyond expectations.
Six Senses Spas diversity in creativity and design reflects the ability to adapt seamlessly to
host cultures in surroundings conceived to rejuvenate and revitalize. Six Senses Spa
therapists take guests on exhilarating sensory journeys, through many forms of holistic
healing and sense of wellbeing; and through options of body and beauty care, delivering
them with serene and reassuring professionalism. Spa products are made only from
natural ingredients, in harmony with the environment.
Six Senses Spas’ uniqueness lies in the quest for perfectly - Balancing Senses.
A Six Senses Spa opens new niche markets that a hotel may not normally be able to
attract. Moreover, Six Senses can contribute not only with the revenue lines from the Spa,
but can increase room occupancies, increase double occupancies, and increase room
rates. This is possible because we have on board our own dedicated corporate sales
manager and vast support from Six Senses Group Sales to help market your packages.
Moreover, our dedicated research ensures we are at the leading edge of both natural
products and holistic treatments.
From an Investment prospective, diversifying one’s Hotel or Resort towards the globally
growing spa demand, can prove to be very profitable.
Our spas are not replicated at every location. Each location has an individual character
and our designers try to work with the local culture and character so that the spa
incorporates elements of the local style and feel. This is reflected in the choice of building
and finishing materials, the style of the architecture, size of the treatment rooms, and the
choice of treatments and products used in the spa.
Six Senses Spas have their own signature treatments, such as the Sensory Journey, which
is offered at every spa, and in addition, individual signature treatments are designed for
each spa that reflects something local.
Our concept design also tries to encompass more thought to customer flow and to appeal
to as many of the senses as we can. Greater emphasis is given to the size and privacy of
the treatment rooms and to areas of relaxation around the spa. We want to encourage
the guests to spend more time at the spa and not to feel in a rush to complete their
treatment and leave. This enhances the opportunity for secondary spend and provides
the ability to increase the average spend per guest.
Six Senses Spas have a dedicated person who is focussed on researching holistic
treatments and products. We pride ourselves on the use of products that are essentially
natural for all our treatments. Our products come from Australia, Indonesia, Thailand,
India, Dubai, and the United Kingdom. We continually strive to locate interesting products
that can be added to develop our range of treatments.
Six Senses also have a dedicated environmentalist on the team, acting as the conscience
of the company. This ensures that all our work follows the best environmental practices
from design to treatments. As such, we recently designed and constructed the Earth Spa
by Six Senses made entirely of mud, thus restoring an ancient Thai traditional craft. The air
is conditioned naturally through water evaporation and wind towers.
Six Senses Spas have a corporate trainer and depending on the size of each operation,
individually placed trainers. All hosts have a training plan that requires a commitment to
training, and a succession plan. The hosts have three areas of training – integration with
the resort/hotel, Six Senses Spas training and product knowledge, and specialist training in
specific treatments.
Finally our Sales and Marketing Resources enable us to combine our holistic skills that are
spread throughout the Six Senses Group and produce retreats where guests may book a
week-long programme that includes rooms, food, activity, and spa. These retreats give
excellent press and marketing publicity for the resort/hotel plus high spending guests that
contribute to rooms, F&B, banqueting and spa revenues.
Evason dining and entertaining alternatives vary from the traditional, thereby offering
additional guest appeal. They embrace the philosophy of providing modern luxuries and
facilities, while taking exceptional care of the environment. This blend of innovative
concepts, together with a Six Senses Spa, makes them fashionable oasis and desirable
destinations in themselves, supporting the Evason theme - Redefining Experiences.
Embracing the family market, each Evason incorporates a Just Kids club where emphasis is
placed on experiences, such as cultural education and excursions to local attractions. All
Kids Clubs are managed by the resort’s own professional Montessori teacher.
Currently there are Evason resorts in Hua Hin and Phuket, Thailand; Nha Trang, Vietnam;
and at the Ma’In Hot Springs, above the Dead Sea near Amman, Jordan. Development is
currently being planned for several other locations.
• Concept Designs, which will include a clear description of the overall concept and operational layout of the project.
• We brief the Owner and its professional consultants on the operational requirements for the property, including but not limited to
current space allocations, basic facilities and service requirements, and list of specialists and minimum operating requirements.
• Area Requirement and Layouts for
a) Guest accommodation
b) Guest service and other public areas
c) Service areas
d) Staff facilities
Technical Services
We prepare a detailed project operation’s FF&E (Furniture, Fixture & Equipment) list for the consideration of the Developer/Designers/
Consultant, and will also advise on:
• All special systems, such as CCTV, Fire Alarm, Telephone & PABX, Paging, Computer software and hardware, Point of Sales, MATV &
Satellite dish, Audio & Visual, Keying, and other tenant services and items required in the property.
• Review and comment from a hotel operator’s perspective on the final system plans and specifications submitted by the appointed
mechanical consultant for the heating, ventilation, air conditioning, plumbing, drainage, power supply and distribution, general
lighting, alarm, radio, television, telecommunication and public address systems.
• Review and comment on the quality, quantity, specifications and installation of furnishings and fittings, and on the preliminary and
final lists of furnishings and fittings.
• Operating equipment, such as all chinaware, glassware, cutlery, linen, utensils, etc.
• Heavy operating Equipment such as kitchen, laundry, M&E etc.
• Identifying best sources of supply for all capital equipment and consumable, and advising in tendering, analyzing bids and selection.
Pre-Opening Services
• Preparation of the Pre-opening budget and financial forecast for the first year of the project operations.
• Working capital calculations, accounting, and purchasing policies.
Post-Opening
Full property management consists of identifying key objectives for the property and implementation through the unit’s General Manager.
This includes accounting, administration, cost control, maintenance, sales and marketing, and concept implementation.
We believe that in most corners of the world, the notion of Luxury is currently being redefined - becoming strongly associated with
privacy, back to nature, responsible tourism, and extremely personal service. Our Resorts and services, such as Spa Design are predicated
on that belief.
Conceptual Skills
We place great importance on highly creative concept development that is sensitive to a specific location and incorporates local cultural
and design elements. We avoid standard, off-the-shelf designs. We do not imitate what others have done. We are continuously redefining
our hospitality and leisure concepts to stay at the forefront of new market trends. In this way, we are able to create the most appropriate
product for each of our projects. This is then implemented by closely working with the general manager of each property in adapting our
policies and systems according to the local environment.
The Core, the Six Senses management team, working in the Organic garden of Soneva Fushi by Six Senses, Maldives
Dynamism
As a young and dynamic company, we avoid the cumbersome and bureaucratic structure often associated with big corporations.
Instead, for instance, we prefer to source talented and experienced property general managers who are entrepreneurial and who bring
initiative to their resort operation. In order for this to work, we allow our general managers significant freedom and autonomy whilst still
monitoring each operation and giving clear guidelines on financial targets, operating philosophy, and Best Practices, as well as essential
controls and systems. Within this framework, our general managers take full responsibility for their resort.
The Experience
We recognize that the hospitality industry is becoming more and more competitive, and we also recognize that we have to keep
differentiating ourselves. Six Senses, with its various brands, works on the understanding that guests are looking for an experience and not
just a typical product. We aim to create an overall experience that can be absorbed by all the human senses and with each concept, we
aim to instil consistency and harmony between what is seen, touched, heard, smelled and experienced.
Accounting
• Direction of financial controls, banking, and accounting to the standards of the “Uniform System of Accounts”.
• Provide monthly financial reports, detailed by department, including a statement showing Gross Revenue and Gross Operating Profit
of the property in accordance with the Uniform System of Accounts.
• Deliver a draft results of the operation of the property during Fiscal Years to the Independent Accountant for audit, including: a profit
and loss account, a balance sheet, a statement of changes in the financial position etc.
Administration
On-going recruitment, training and related activities of the staff. Ensuring that the property’s staffing is adequate, job specifications and
descriptions followed at all times, and for all staff positions, motivate staff and improve staff discipline, salaries and wages, benefit etc.
Cost Control
Setting out and implementation of cost controls and purchasing controls appropriate for the operation of the property.
Day to Day Operations
Supervise, direct and control on behalf of owner, the day-to-day affairs of the property and related operations to agreed budgets
and standards.
Quality Assurance
Twice a year our specialized team from our Hub in Bangkok will conduct a deep and detailed study and audit the property in terms of
Group and international Best Practices, standards, policies, and procedures that ensures that the quality of the product and service of the
property will always be improving and evolving.
Insurance
Maintaining and up-dating of all insurance and licenses, on behalf of the owner.
Maintenance
Planning and direction of all plant operations, repair and maintenance routines, and management and control of the
energy and utility needs of the property.
Management Staff
Placing of qualified management staff for the property and coordinating their efforts to implement the management
company’s policies.
Property
Reviewing the physical plant of the property and making recommendations on improvements or changes which will
generate more income or improve operating efficiency. This is done through regular operational audits of the property.
Fee Structure
Our management fees are calculated as a percentage of revenues and gross operating profits.
Promotion
When selling an experience, we believe that Public Relations is a more effective means of promotion than revenue advertising. Six Senses
has contracts with well-established Public Relations companies in the United Kingdom, United States of America, Europe, Middle East, Asia,
and Australia. Reviews and articles in quality publications continuously lead to awards made to Six Senses properties by many noteworthy
authorities such as Harpers & Queen, Tatler Travel Guide, Condé Nast Traveler, Galivanters’ Guide, VIP Traveller, World Travel Awards, and
many others. For details of all our awards, please refer to our Awards at www.sixsenses.com/About-Six-Senses/Awards-and-Critiques.php
All Public Relations Offices arrange press visits to Six Senses properties, distribute press releases that originate from head office, and
maintain excellent relationships with our target media. Six Senses Executives make frequent presentations to media in support of the
Public Relations efforts.
Distribution
Six Senses properties can be accessed through all major systems, including Apollo, Sabre, and Amadeus. Each property is carefully
evaluated to determine which access affiliation is most appropriate, given the property’s target markets and location.
Retailers and wholesalers: Six Senses’ sales offices have close and healthy relationships with travel agents and tour operators that feature
and specialise in the niche markets for which Six Senses brands appeal most.
Incentive Houses and Conference Organisers: Six Senses works closely with incentive and conference organisers around the world. Whilst
incentive trips and conferences have not been a big source of business for Soneva, they are more significant for Evason resorts.
Internet: Six Senses established a Web site in 1996, at the forefront of this new technological medium, and continues to develop Web
content that provides comprehensive product information. Visitors to www.sixsenses.com can review every resort in detail, download
information, images, review restaurant and spa menus, check rates and the latest packages, and make on-line reservations utilizing
secure payment portals.
Six Senses maintains dedicated Sales and Marketing offices in the United Kingdom, Thailand, Japan, India, Australia and New Zealand,
and strong contracted Sales and Marketing representation in Germany, France, Spain and Portugal, Nordic Region, Russia, North America,
Hong Kong, and United Arab Emirates.
All Sales and Marketing offices are responsible for training tour operators and travel agents in the Six Senses products. Six Senses Sales
and Marketing executives make frequent joint calls to support representative offices with major operators and also assist with
training presentations.
Our commitment is to remain innovative and at the forefront of creativity in the hospitality industry.
For example, all timber used at Six Senses comes only from renewable sources. The Soneva
statement “Intelligent Luxury” does in fact refer to the responsible attitude of the whole
group - the balance where neither guest comfort nor the environment in which we
operate is compromised.
Evason Phuket has achieved the prestigious Green Globe Certified status under the
worldwide Green Globe Certification Program that recognises the property’s commitment
to operating at the world’s highest environmental standard. It is the only resort in
South-east Asia to be certified by Green Globe.
Six Senses Resorts must qualify as being ‘Carbon Absorbent’ for both existing and new
properties. To achieve this target, Six Senses’ guidelines must be followed in terms of
design, construction, operations and energy standards. Furthermore, Six Senses will need to
be involved in all machinery/equipment and material selection to ensure environmentally
friendly practices.
The carbon absorbent process is referred to as decarbonising in the Six Senses Glossary.
• Site reconnaissance, investigation and inspection in regards to social, cultural and environmental impact during construction and operation
• The socio, eco and environment aspect of the construction and operation
• Communication system
• To be according to the Six Senses Resorts & Spas standards and guidelines
• Solid waste:
a. From Villas and Buildings
b. From Host village
c. From Laundry operations
d. From kitchen and Canteen operations
e. From Garden and Landscape
f. Other
• Carbon emission footprint with necessary carbon off-set ( the least carbon footprint is targeted in all cases)
• Design
• Construction
• Operation – (food and supplies)
• Travel
• Logistics
• Certification processes (e.g. LEED, GREEN GLOBE GG® 21, AUDOBON, etc.)
• The Six Senses Resorts SLOW LIFE program to be applied in all parts of the operation. The SLOW LIFE program is a fully sustainable
operation approach established to ensure that the resort and spa achieve a minimum carbon footprint in all activities.
For more information about our Social Responsibility & Environment, please visit www.sixsenses.com/environment
Always ahead of the field with new concepts and innovations, Sonu’s next major project was Soneva Gili, also in the
Maldives, and that country’s first all-over-water resort. In one fell swoop, he had redefined the water villa. In the
meantime, Sonu had begun the second-tier five-star-plus brand, which evolved to become Six Senses Hideaway – the
brand that introduced pool villas to Thailand, and Six SensesLatitude. He was at the forefront of luxury tourism in
Vietnam, establishing that country’s first real beach resort. He also launched the Six Senses Spas brand.
In 2009, Six Senses has 26 resorts that are either open or under development, and 41 Six Senses Spas that are in the
group’s own properties or hosted by third-party managed properties. Whereas spas were once the differentiator, he
contributed greatly to making them a qualifier. Still with the environment taking equal billing with his almost legendary
service standards and guest comfort, Sonu recently revised the group’s core purpose: To Create innovative and
enlightening experiences that rejuvenate our guests love of SLOW LIFE™ (Sustainable-Local-Organic-Wholesome
Learning-Inspiring-Fun-Experiences), of which one focus is the opportunity to reduce the carbon footprint resulting from
the transportation of produce that can be produced locally. He has also declared that the Six Senses group will be
decarbonising by 2020. Decarbonising is the Six Senses terminology for carbon absorption, or net absorption of CO2.
Sonu’s other goals for the next decade include the recognition of Six Senses properties in the top 10 best places to
work, worldwide – already well on the way, with resort-like facilities for hosts living on-site at many of his properties; and
creating the Six Senses Foundation to manage the group’s philanthropic endeavors. The group has recently provided
one developing community with a wind turbine to reduce dependence on traditional power sources, and has strong
community programmes in every location in which Six Senses operates.
A man of immense energy, vitality and vision, Sonu is creating more niche brands for the future of Six Senses. Recently
launched, Six Senses Destination Spas are taking the spa experience to new heights, with multi-day life-style adjustment
programmes. Evalution by Six Senses will take eco-initiatives, wedded to personal luxury, to the ultimate level, while
Soneva In Aqua is the soon to be launched brand of specially-built boats that are actually floating suites, with all the
creature comforts expected from the brand.
A descendant of Indian parents, Sonu was born and studied largely in England, with some periods of his education
being in Nigeria and Switzerland. He is an alumnus of Eton College and a graduate of Oxford University, where he
In the mid 70’s, Eva started a successful clothing company in Paris, L’EVA. Her real flair is in her impeccable taste,
innovative and unconventional ideas, and an overall daring approach that ensures a different ‘feel’ for each project.
Her attention to detail is legendary.
A German citizen, he graduated from Lausanne Hotel School - one of the world’s leading hotel schools. He is also a
gifted linguist being fluent in five languages with a working knowledge of several more.
Prior to joining Six Senses, BB’s hotel operations experience includes Hilton Geneva and Hong Kong, Marco Polo Group
in Hong Kong, Hotel Vier Jahreszeiten in Munich, Hotel Baur au Lac in Zurich and The Peninsula Hong Kong; all being
hotels noted for their high standards of service and facilities.
While at Six Senses, BB has been involved in a multitude of resort and spa projects exposing him to the market in almost
every country in Asia as well as a growing number of non-Asian destinations around the world. His varied background,
both in conventional luxury hotels and at the core of creativity for a new resort trend, provides him with the ideal talents
to lead Six Senses Resorts & Spas in their innovative approach to creating exceptional guest experiences.
In July 2009, he was appointed Honorary Advisor to the President of the Senate of Thailand.
He holds a B. Com. degree from the University of Bombay (1979) and is a Member of the Institute of Chartered
Accountants of India and a Member of the Institute of Chartered Secretaries of India.
Vincent, with his professional background being from outside the hospitality industry, and in building luxury brands in
various high-end retail sectors, will play a significant role in developing the Six Senses unique brand equity.
Joining Six Senses from his former role of Global Brand Director for Stolichnaya within the Pernod Ricard Group – the
second largest wine & spirit group worldwide), Vincent brings extensive experience from an impressive career in
positioning, marketing and sales of global luxury brands. His previous roles also included UK Country Manager for
Champagnes at Allied Domecq PLC., and Senior Brand Manager at Moet & Chandon for LVMH. For the Chanel Group
(Holland & Holland Ltd), Vincent held several roles over an eight-year period, culminating with that of International
Marketing Communications Manager.
Vincent received a Bachelor’s Degree from ISC Business School in Paris, plus Post Graduate Studies in International
Marketing Strategy & Logistics from the same business school.
Alasdair Junor initially joined Six Senses as general manager of Soneva Fushi in the Maldives. Under his stewardship the
resort was awarded the Best of the Best Leisure Property in the World, by Condé Nast Traveller UK, in 2000. He returned to
the UK for a period, where he headed a hospitality development project that covered France, Majorca and several lo-
cations within Asia. He returned to Six Senses in 2002 as general manager of Evason Phuket & Six Senses Spa in Thailand.
After graduating from the Robert Gordons University in Aberdeen Scotland, Alasdair began his career in Jordan as the
food and beverage manager for Their Majesties, the late King Hussien, and Queen Noor. He has worked predominately
with opening hotels in the capacity as general manager in Kenya, Wales and Scotland.
He first joined Six Senses from London based myhotels where he was involved with developing the company, holding
the position of Operations Director, and General Manager of the first myhotel, plus having a seat on the Board. Prior to
that, Chris was Regional General Manager for Forte Hotels where he was based at Bath Spa Hotel.
Chris’ professional history has seen him as General Manager of Mount Juliet House in Ireland and London’s historic Café
Royal. These followed roles as Managing Director of Adare Manor in Limerick and operator of restaurants in the United
Kingdom and Portugal. After earning his Diploma in Hotel Management, Chris spent several years developing his
career at hotels in South Africa and the United Kingdom.
John brings to Six Senses more than seventeen years of hospitality experience having had broad ranging responsibilities
with deluxe 5-star international hotel and resort companies. John’s most recent assignment was as general manager of
Rocco Forte Hotels’ The Lowry, in Manchester and The St. David’s Hotel and Spa in Cardiff, Wales. He joined the
hospitality business in 1990 with Hyatt International in Grand Cayman Island, in the Caribbean.
A British national, John has completed his Bachelor of Applied Science in Hospitality from New Hampshire College as
well as his Masters of Science in Hospitality at I.M.C.A. Socrates in Boulder, Colorado - both in the United States.
Prior to joining Six Senses, he was with The Ritz-Carlton since February 1995 where he held the positions of Corporate
Director, organizational development; and Vice President, recruitment and selection.
Anand graduated from the Lausanne Hotel School (Ecole Hôtelière de Lausanne). His experience in the hospitality
industry, working with various international hospitality companies including The Ritz-Carlton, EuroDisney, Hilton
International and Sarova Hotels spans over 30 years in many countries including Switzerland, Kenya, Kuwait, Sudan,
France, the UK and the USA. Anand began his career as a trainee and worked his way up through the ranks and held
positions as restaurant manager, director of food & beverage, food & beverage analyst, director of training, and
director of human resources, followed by a variety of corporate human resources positions.
Originally from India, Anand holds a Bachelor of Arts (Honours) Degree from Delhi University in English, as well as an
Advanced Diploma in Hotel Management from the world-renowned, Lausanne Hotel School in Switzerland. He is fluent
in French and several Indian languages and, as a result of his travels and work experience, is able to converse in a
number of other languages.
Juergen’s other responsibilities as group director of property maintenance, engineer and innovation, include overseeing
all properties’ engineering departments and supporting projects, energy and environment, Green Globe® 21 bench-
marking and certification, plus new project development, construction and openings. His responsibilities also include his
role as project leader of zero carbon emissions for the group and the Green Globe® 21 spa benchmarking and
certification process.
Ana Maria Tavares - Managing Director Six Senses Destination Spa Phuket
Ana Maria joined Six Senses in 2006 to create the premier destination spa of the 21st century: Six Senses Destination Spa
Phuket. She heads the operation and development of the project and the future development of the brand.
Ana Maria was the founding General Manager and Deputy Managing Director of renowned Chiva-Som International
Health Resort, a role which she performed for six years and which firmly established the facility as a market leader.
Under her direction Chiva-Som was awarded the world’s premier destination Health Resort, as voted by the readers of
Condé Nast Traveler Magazine.
Following that tenure, Ana Maria relocated to her country of birth - Portugal - where she was responsible for planning
the development of Chiva-Som Health Resort’s first overseas venture. Ana Maria later joined Shun Tak Holding Limited in
Hong Kong as owner’s representative for three international 5-star properties and the largest conference centre
in Macau.
Antony joins us from his previous role of General Manager of Le Royal Amman, Jordan, and Deputy Chief Operating
Officer of Le Royal Group of Hotels. He was responsible for the group’s hotels in Tunisia, Lebanon, Morocco, Egypt and
Luxembourg, as well as his base in Jordan. Prior to this, Antony was the regional general manager for Ramada Hotels in
the UK and was also General Manager of the clubs and restaurants division of the Peninsula Group in Hong Kong and
Taiwan after being the General Manager of The Royal Household in Aqaba, Jordan.
Govind Chari - Group Finance Director, Six Senses Resorts & Spas
Govind will oversee the group’s operations finance, accounting and reporting functions.
Govind brings to Six Senses over 18 years of varied experience as Chief Financial Officer and Senior Executive with
world-renowned, multi-national companies in the construction, foundation, heavy engineering and manufacturing
sector including Bauer Gmbh and Hyundai Engg. Govind has also worked in real estate projects and for international
hotel companies such as Le Meridien and Starwood, across Asia, and in the U.S. Prior to joining Six Senses, Govind was
Chief Financial Officer for a European resort development and hotel management company based in Bangkok.
Govind is a chartered accountant having graduated in Commerce from the Delhi University, and completed the
examination of Final Groups of Cost and Work Accountancy and Company Secretaries from the respective Institutes of
India. He has also attended CPA programmes, practiced Sarbanes Oxley corporate governance and is a member of
the Institute of Internal Auditors America. Married with two children, Govind has travelled widely around the globe, and
is a language addict—he is fully proficient in Thai, English, various Indian languages, a little Tagalog, and has
even picked up Spanish along the way.
Omar joined Six Senses Resorts & Spas in 2003 after graduating from Ecole Hoteliere de Lausanne where he obtained
a Bachelors Degree in Business Administration and Hospitality. Prior to this he received diplomas in Food Science and
Hotel Management from the Hotel Management School Les Roches.
His career with Six Senses has spanned over 5 years, initially as a corporate operations executive where he was
responsible for establishing best practices for the group. He then moved to the development department, where he
most recently held the position of development director for the group.
Prior to joining Six Senses, Omar worked in operations at several hotels in Switzerland, Mexico and Spain. He is a dual
Spanish and Mexican National who started his hospitality career working in his family business at 14 years of age.
Samir came to Six Senses from his previous role with Taj Hotels, Resorts and Palaces, where he held the role of vice
president of spa operations and development. During his 5 year tenure, Samir created Taj’s luxury spa division, which
boasts over 40 spas in operation or under development across India, the Maldives, Mauritius, Sri Lanka and Bhutan. Prior
to that, Samir worked for a non-profit organization - SYDA Foundation, as regional operations director for India.
A British National, Samir is originally from India and holds a Bachelor of Engineering majoring in production engineering
from Sardar Patel University. He brings with him a wealth of experience spanning two decades living in India, Kenya, the
United Kingdom and the USA.
Before joining Six Senses, Kashyap served as Audit Manager with Suresh Surana & Associates, a leading Chartered
Accountant firm in India which is also member of RSM international.
Prior to Six Senses, Lynn founded BarBoudoir Business Advisors, a London-based boutique management consultancy
focused on strategy, corporate finance and business development for lifestyle and luxury goods companies. Having
worked as an investment and private banker for top firms such as Goldman Sachs, Morgan Stanley and Merrill Lynch,
Lynn has considerable contacts in the UK, Asia and the US. A British national, Lynn holds an MBA from Harvard University
(2001) and a 1989 Philippine National Award for Leadership.
Having held engineering-related roles with several companies in his native United Kingdom, he relocated to Hong Kong
in 1992 to take up a top executive role with the iconic Peak Tramway Company. After seven years, he had a stint at
Ocean Park as Operations Director before joining the Shun Tak Group at the Macau Tower Convention & Entertainment
Centre as general manger, then as the associate director of Hospitality Management.
Having earned business administration and hospitality management diplomas in Germany and Switzerland, Jurgen’s
early career was spent mainly in France. In 1982 he joined the then Inter-Continental Hotels Corporation as an
installation specialist, moving to become a regional manager, based in Dubai. This was followed by a twelve year
tenure as the group information technology officer with the Mandarin Oriental Hotel Group.
SLOW LIFE is pivotal to Six Senses philosophy. It expresses a commitment to our guests to provide complete and unique experiences, while at the
same time improving the lives of our hosts and our communities.
It is about being at the forefront of environmental sustainability and offering the support, knowledge and simple message on how to rediscover a
holistic lifestyle.
Six Senses Core Purpose is To create innovative and enlightening experiences that rejuvenate our guests’ love of SLOW LIFE*