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Conversion Van Owners Manual: 3 Years/36,000 Miles
Conversion Van Owners Manual: 3 Years/36,000 Miles
Owners Manual
3 Years/36,000 Miles
Limited Warranty To Original Retail Buyer
574-267-7666
www.explorervan.com
Printed in USA
All rights reserved
Important
To ensure proper warranty
please fill out customer
warranty card.
Service Dept.
800-926-7878
Overall Exterior
Overall
Interior Appearance
Quality of
Workmanship
Quality of
Materials
Seating
Audio System
Interior Lighting
Overall Satisfaction
Please Note: For Warranty to be valid, the card below must be
filled out completely and mail to Explorer Van Company.
CUSTOMER WARRANTY REGISTRATION
Name____________________________________Date Purchased___/____/______
Address______________________________________Phone ____-____-_______
City_____________________________State_________Zip Code______________
Vehicle Make____________________________Model_______________________
I have read the Warranty and the Arbitration Provisions, which I agree are the exclusive
and binding procedures for resolving any claims relating to my conversion vehicle,
under the warranty or otherwise.
Signature___________________________________________________________
City_______________________________State________Zip Code_____________
Comments:_________________________________________________________
Please print or type and return this card to Explorer Van Company to validate warranty.
I have read the warranty supplied by the Explorer Van Company and agreed to the terms and conditions as stated therein.
TAPE
Please
Place
Postage
Here
Warranties
Limited Warranty ................................................................................. 3-8
Special Note
Explorer Van Company makes every effort to provide you, our
customer, with the finest product and service possible. Wood parts
in Explorer van conversions are hand-crafted in our own plant.
Slight color variations can be expected due to natural aging of
wood over a period of weeks and months. Replacement parts are
also hand-crafted in our plant of the same type and grade of wood
used for the parts when it was delivered to you. However, no tree
is identical. You may notice a slight color variation in replacement
parts, and, of course, replacement will also go through an aging
process as well.
Page 1
Introduction
Happy Traveling!
Page 2
Limited Warranty:
Van Conversions
Important
Service Dept.
800-926-7878
I. Warrantor
This warranty is granted by the Explorer Van Company (“Explorer”), P.O. Box
4527, Warsaw, Indiana 46581-4527.
Page 3
Van solely for personal, family or household purposes. If you use the Explorer
Van for commercial or business purposes, no warranty is provided.
Original Buyer Only. The warranty is provided to you only if you are the
original retail buyer and it is not transferable. If you purchased your Explorer
Van from the original retail buyer or another subsequent owner, your Explorer
Van is not covered by this warranty.
V. WHAT IS COVERED
This warranty covers the seats, interior lights, trim, windows and all other
components and parts that have been installed by Explorer. If you elected to
purchase upgraded wheels, those wheels are installed by Explorer, and are
covered by this warranty.
New Parts and Equipment. Parts or other equipment installed after your
Explorer Van leaves the control of Explorer are not covered by this warranty.
Any defects or damages caused by such parts and equipment are also not
covered by this warranty.
Alterations. This warranty does not cover any defects or damages caused by
any alterations or modifications of your Explorer Van, including modifications
of components and parts supplied by Explorer after the Explorer Van leaves the
control of Explorer.
Page 4
Damage Caused by Accidents, Misuse or Other Events. Defects or damages
resulting from collisions, fires, theft, vandalism, or weather conditions
(including hail, floods, windstorms, and lightening) are not covered by this
warranty. Defects or damages otherwise caused by you, any third parties or the
forces of nature are also not covered.
Finish. This warranty does not cover any defects in or caused by the original
factory finish applied by the chassis manufacturer.
Page 5
another authorized Explorer service center. If Explorer determines that repair or
replacement by your dealer or another service center is impractical, you will be
required to return the defective part or vehicle to the Explorer factory. All costs
incurred by you for returning the Explorer Van to and from your dealer, another
Explorer service center or the Explorer factory will be your responsibility.
Breach of Implied Warranties. If you are entitled to the benefit of any implied
warranties, your remedy and Explorer’s liability will be as set forth in Part VIII
for a breach of the Explorer Limited Warranty.
Page 6
Class Actions. You may not bring any warranty related or other claims against
Explorer as a class representative, a private attorney general, a member of a
class of claimants or in any other representative capacity.
All Types of Claims. The limitations set forth in this Section apply to claims
for breach of Explorer’s warranty, other breach of warranty claims, claims for
negligence and to other claims against Explorer based on any other theory.
Effect of State Law. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the limitations or exclusions related to
such damages set forth in this Part XI may not apply to you.
XIV. ARBITRATION
If Explorer is unable to resolve your warranty claim or you have any other claim
against Explorer or your dealer that relates to your Explorer Van conversion, you
must submit your claim to binding arbitration under the federal Arbitration Act,
9 U.S.C. § 1-14. Arbitration will be administrated by the American Arbitration
Association (AAA), pursuant to its Commercial Arbitration Rules, unless and
until EXPLORER designates a different administrator, in which event a notice
will be mailed to your last known address. To initiate an arbitration proceeding,
you must notify EXPLORER of your intent to arbitrate and binding arbitration
Page 7
proceedings will be held after you have paid $125 to the American Arbitration
Association to be applied to the initial filing fee. If your claim is less than
$10,000, EXPLORER will pay the balance of the initial filing fee and any final
fee payable to AAA and the arbitrator shall not award damages in excess of
$10,000. If your claim exceeds $10,000 or is not specified, you must pay one
half of the fees and costs payable to AAA in excess of $125. You, the dealer,
and EXPLORER will each pay their own costs and expenses in connection with
the arbitration hearing. The claim will be heard by a single arbitrator, and will
be held thirty (30) days after the claim is filed, unless all parties agree to a later
date. The arbitrator shall be selected from a panel named by AAA, pursuant to
its rules. Unless required by law, the arbitrator shall award only actual damages
for financial loss, and shall not award damages for personal injury or mental
anguish, or other intangible claims. Statutes of limitation, which would apply to
a court proceeding for your claim, will apply to commencement of arbitration
proceedings. If you file a claim in court, you will be required to pay all fees,
cost and expenses, including Explorer’s attorneys’ fees, for dismissal or referral
to arbitration. This Agreement will apply to you, your heirs, and assigns, and
anyone who purchases or leases your Explorer Van from you or operates or
occupies it with your permission or without objection by you. Nothing in this
Agreement enlarges your rights or gives you any rights or claims you would
not otherwise have. FOR INFORMATION ABOUT HOW TO FILE A CLAIM
OR ABOUT THE ARBITRATION PROGRAM, CALL EXPLORER AT (574)
267-7666, OR THE AMERICAN ARBITRATION ASSOCIATION AT (800)
778-7879.
Page 8
Connect With Us
facebook.com/explorervancompany
pinterest.com/explorervan
twitter.com/explorervan
Page 9
Interior Conversion Fuse Box
Your van is equipped with an interior conversion fuse box.
It contains fuses of various sizes, each designed to protect
electronically - powered accessories in the van. They will require
replacement should a fault occur within the vans electrical system.
To Open:
On the first touch the Sunroof will pop up. The sunroof will slide
open on the second touch.
To Close:
The first touch will slide the sunroof forward. Touch the button
again and the sunroof will recess back into the frame.
The sunroof will automatically close when the key is turned off.
Driving Lights
Some vans are equipped with optional driving lights, wired into a
switch in the overhead console. Note that the laws on
the use of driving lights vary from state to state.
Check the applicable laws in your state.
Page 11
TV Listening
(located in ceiling)
Center Console
Low Top HiTop
Blu-Ray player.
Page 12
The ignition switch must be in the “on” position before using
any of these components. Please note the TV signal will not be
received while vehicle is in motion. Vehicle motion and variations
in electric current may cause the picture to “roll” or produce a
“snowy” effect on the picture. For this reason you may want to
consider a DVD, Blu Ray or Satellite System to provide more
satisfying TV entertainment.
Page 13
TV in the High Top Van
Please refer to the operating instructions supplied in your “Care
Package” for the particular electronic component installed in your
van.
Indirect Lighting
Indirect lighting supplies soft, moderate lighting throughout the
vans interior. The lights are located in valances, window sills, and
optional ceiling slats controlled by a switch in
the overhead console.
Page 14
Pleated Shades
Optional pleated shades are installed on some vans. These are
adjusted by sliding the shade up or down as desired.
If the rear cargo doors have shades, you should keep these in
the fully open position when the vehicle is in motion.
Leather Seating
The optional leather seating installed in Explorer Vans requires
additional care and cleaning. To clean, wipe seat surface with a
piece of cheese cloth dampened with lukewarm water and a mild
soap (such as Castile or Ivory). Thoroughly rinse the leather with
another cloth dampened with clean lukewarm water, and then
dry with a soft, dry cloth. Do this often as leather becomes soiled.
Applying oil to the finished surface will harm the leather,
neither should you use varnish or furniture polish.
Page 15
Six-Way Power & Power
Recline Front Seats
Optional six-way power and or power recline seats are available on
Explorer Vans. They are controlled by the switches located on the
lower outside section of the seat. The operation of the each switch
is described in the diagram below.
Outsides of seat.
The center knob moves the entire seat up, down, forward, and back.
Move the knob in the direction you want to move the seat.
This knob will not affect the seat tilt in any direction.
If your seat does not move in response to the seat controls above, it is likely that
a fuse needs to be checked—see the diagram on page 10.
Page 16
Armrests
Armrests provide additional comfort while you are seated in your
van. Move them as shown in the diagram below.
Optional Heated
Seat Switch
(Some models The seat will
have switch recline when the
on outside of lever at the base of
armrest) the seat cushion is
pulled up.
The driver’s seat should be adjusted before the vehicle
is in motion.
Headrest
The headrests are adjusted
by moving the latch (illustrated
below), grasping the headrest,
and moving it to the desired
position.
Move lever
before
moving the
headrest
up or down.
Page 18
Quick Release Seat Pedestal
Seats are equipped with quick release pedestals. To remove the
seat, simply push down on tab, pull up on lever and slide around
until seat pedestal releases. (Shown in illustration below.)
Page 19
Upper and Lower Child
Restraint System
Your van has a child restraint anchorage system to insure the
proper safety of your child. Your middle seats have upper
anchorages between the seat bottom and back.
Page 21
Power Sofa
This sofa moves from upright position to a fold down position
and back by operating the switches located on the passenger rear
sidewall behind the sofa.
Controls to operate
sofa position up or
down and fore and
aft if equipped.
Page 22
Wheels
SERVICE BULLETIN
Lug nuts need to be checked and tightened often the first one
hundred (100) miles and once again after an additional two
hundred fifty (250) miles. Lug nuts should then be checked every
one thousand to fifteen hundred (1,000-1,500) miles.
If the wheels are ever removed for service or tire rotation, the
initial lug nut tightening procedure must be gone through again.
Failure to follow proper lug nut tightening procedures could result
in wheel stud failure and possible loss of the wheel.
Page 23
Note on Alloy Wheels
If your van is equipped with alloy wheels that have a special
coating, clean these wheels only with a soft cloth and warm soapy
water—never use a wire brush or other objects that might
remove the protective coating on the wheel.
Never use any cleaners.
Explorer recommends the use of mild soap (or “car wash” soap)
and water with a soft sponge for cleaning on a regular basis. Dry
with a soft cloth.
Page 24
1
6
3
7
4
2
5
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5
3 7
9
4
4 5
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1
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1
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Ford Dash
1 2 3
Dash GM Dash
Key # Part Description
1 Leather Steering Wheel
2 Dash - Factory
3 Drink Tray - Factory
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1 2 3 4
5 6 7
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1 2
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1 2 3
4 5
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1 2 3
4 5 6 7
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6
7
1
3
8
4
9
5
10
3
6
4 7
5
8
5 6 7 8
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1
2 3
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1 2
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1 3
2 4
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1 2 3
4 5 6
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1
2 3 4 5
Ceiling Elements
Key # Part Description
1 High Intensity Ceiling Light - 09 Style
2 Indirect Lighting
3 Wing Storage Door
4 Reading Light - 09 Style
5 TV Speakers
Page 45
1 2
3 4 5
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1 2
3 4 5 6
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1 2
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1 3 5 7 9 10
2 4 6 8
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1 3 5 7 8
2 4 6 9
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1 2 3 4 5 6 7
Page 51
Pony Boards
Driver Side
Passenger Side
Tail Piece
Rear Flare
w/Tail
Piece
Page 52
Maintenance Record
Record the maintenance performed on your van in space provided
below. This will serve as a permanent record for your later
reference, and will help ensure that you care for van properly.
Please refer to the owners manual provided by the van
manufacturer for the appropriate maintenance intervals.
Make _______________________________________________
Model _______________________________________________
Year _________________________________________________
Engine Size ___________________________________________
VIN (Vehicle Identification Number) ______________________
Page 53
Date Mileage Maintenance Performed
Page 54
Notes
Page 55
Notes
Page 56