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  • Work Experience: Desi Permata Sari P

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    Desi Permata Sari Padang
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    Desi Permata Sari Padang has over 4 years of experience working in customer care at Sinar Mas Insurance Company, handling customer questions, complaints, and claims via multiple channels. She learned the importance of customer satisfaction and focuses on understanding customer problems to provide the best solutions. Her work experience also includes teaching roles at an Islamic foundation and as a tutor, where she prepared students and delivered material clearly. She holds a Bachelor's degree in Biology from Universitas Negeri Medan.

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    Desi Permata Sari Padang has over 4 years of experience working in customer care at Sinar Mas Insurance Company, handling customer questions, complaints, and claims via multiple channels. She learned the importance of customer satisfaction and focuses on understanding customer problems to provide the best solutions. Her work experience also includes teaching roles at an Islamic foundation and as a tutor, where she prepared students and delivered material clearly. She holds a Bachelor's degree in Biology from Universitas Negeri Medan.

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    33 views1 page

    Work Experience: Desi Permata Sari P

    Uploaded by

    Desi Permata Sari Padang
    Desi Permata Sari Padang has over 4 years of experience working in customer care at Sinar Mas Insurance Company, handling customer questions, complaints, and claims via multiple channels. She learned the importance of customer satisfaction and focuses on understanding customer problems to provide the best solutions. Her work experience also includes teaching roles at an Islamic foundation and as a tutor, where she prepared students and delivered material clearly. She holds a Bachelor's degree in Biology from Universitas Negeri Medan.

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    DESI PERMATA SARI P

    For almost 4,5 years, I worked at a Sinar Mas Insurance Company.


    For the last project, Customer Care with job desk handled customer
    questions, complaints and claims via Call, Email, Live Chat, and
    Asmobi Application.
    I learned a lot about serving customers well, because customer
    satisfaction is a top priority. Therefore, I always focus on customer
    problems to be able to provide the best solutions and services.

    Work Experience
    PT. Asuransi Sinar Mas
    Customer Care Officer
    • Handling customer questions, complaints and claims via Call,
    Email, Live Chat and Asmobi Application
    • Handling inpatient and outpatient coverage from hospital provider
    • Helping customer related to asmobi application problem
    Jl. Bangun Cipta Sarana No. 108 • Coordinating with Utilization Review about coverage
    RT/RW : 03/05 Kel. Pegangsaan
    Dua Kec. Kelapa Gading .Jakarta
    Utara SD Negeri 05 Angkasa (MAR - JUNE 2016)
    Staff Tutor from Quantum
    Medan, 7 June 1993 • Prepare students to learn
    • Shows mastery of learning material
    desipermatasaripadang@gmail.c • Delivering material clearly in accordance with learning and
    om
    characteristics
    082370050269 • Carry out learning that allows the growth of positive habits
    • Involving students in the use of media
    www.linkedin.com/in/desi-
    permata-sari-padang-7893781a1 Nurul Hadina Islamic Foundation ( MEI - OCT 2015)
    Staff Teacher
    Technical and • Handle my student with educated, teach and train.
    • To be meeting minutes
    Personal Skill • Complete data from my student
    Microsoft Office

    Microsoft

    Word
    Education
    Microsoft
    • Universitas Negeri Medan (2011-2015)
    Excel Bachelor Degree of Biology with GPA 3.55 with scale 4
    • SMA Negeri 7 Medan
    English Ilmu Pengetahuan Alam (IPA)
    Speaking

    Multitasking

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