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Engineers in Organizations: GNE 305 - SPRING 2018
Engineers in Organizations: GNE 305 - SPRING 2018
ORGANIZATIONS
CHAPTER 7
GNE 305 – SPRING 2018
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ORGANIZATIONAL CULTURE:
Organizational Culture is defined as:
The norms, expectations, patterns, & rituals inside a
company
Organizational Culture should maintain a good
relationship between Engineers & Managers:
2
ORGANIZATIONAL CULTURE:
3
TYPES OF ORGANIZATIONAL
CULTURES:
§ Engineer-Oriented Companies
§ Customer-Oriented Companies
§ Finance-Oriented Companies
4
TYPES OF ORGANIZATIONAL
CULTURES:
Engineer-Oriented Companies
§ Focus is on quality/safety of product/service (vs. cost
& profit)
§ Usually products are over-safe & over-designed
§ Relationship between Managers & Engineers in
favor of the Engineer
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TYPES OF ORGANIZATIONAL
CULTURES:
Customer-Oriented Companies
§ Quality/Safety may be sacrificed for the sake of
production (i.e. getting the product to the customers
on time)
§ Communication between Managers & Engineers is
more difficult
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TYPES OF ORGANIZATIONAL
CULTURES:
Finance-Oriented Companies
§ Decisions rarely made by Engineers, especially
regarding Quality/Safety of product/service
§ Managers less inclined to reach a “consensus”
with Engineers, which are thought of as having
an advisory function
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PROPER ENGINEERING &
MANAGEMENT DECISIONS:
Role of Engineer (technical)
vs.
Role of Manager (getting things done within given
time/budget constraints)
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PROPER ENGINEERING &
MANAGEMENT DECISIONS:
Example of a PED:
Engineer Jane works in a chemical treatment plant. She has to
choose between two valves (A & B). A is 5 % more expensive, but
it is the cutting edge technology, faster to shut down, safer and
more reliable.
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PROPER ENGINEERING &
MANAGEMENT DECISIONS:
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PROPER ENGINEERING &
MANAGEMENT DECISIONS:
Example of a PMD:
Engineer Jane works in a chemical treatment plant. She has to
choose between two valves (A & B). Both are very close in terms
safety and reliability. Valve A is faster to procure, cheaper, and
made by a company that is a potential big customer to the plant.
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ORGANIZATIONAL DISOBEDIENCE:
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ORGANIZATIONAL DISOBEDIENCE:
Disobedience by Non-Participation
• Refusal to carry out a certain activity for moral or
professional objections
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ORGANIZATIONAL DISOBEDIENCE:
Disobedience by Protest
• Actively or openly protesting a policy or action of an
organization
• Example: discovering corruption and openly exposing it,
even when faced with the threat of dismissal
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WHISTLEBLOWING:
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