Professional Documents
Culture Documents
1st Quiz - Feb 24, 2021
1st Quiz - Feb 24, 2021
1st Quiz - Feb 24, 2021
5. The fundamental purpose for the existence of any organization is described by its
a) policies
b) mission
c) procedures
d) strategy
e) tactics
6. The _________ answers the question "What do we want to become?" whereas _________answers
the question "What is our business?"
a) vision statement; mission statement
b) short-term objectives; long-term objectives
c) objectives; strategies
d) mission; vision
7. Which of the following activities takes place once the mission has been developed?
a) The firm develops alternative or back-up missions in case the original mission fails.
b) The functional areas develop their functional area strategies.
c) The functional areas develop their supporting missions.
d) The ten OM decision areas are prioritized.
e) Operational tactics are developed.
8. Which of the following statements about organizational missions is false?
a) They reflect a company's purpose.
b) They indicate what a company intends to contribute to society.
c) They are formulated after strategies are known.
d) They define a company's reason for existence.
e) They provide guidance for functional area missions.
9. According to the authors, which of the following strategic concepts allow firms to achieve their
missions?
a) productivity, efficiency, and quality leadership
b) differentiation, cost leadership, and quick response
c) differentiation, quality leadership, and quick response
d) distinctive competency, cost leadership, and experience
e) differentiation, distinctive competency, quality, leadership, and capacity
10. Which of the following is not a key way in which business organizations compete with one-
another?
a) production cost
b) quality
c) product duplication
d) flexibility
e) time to perform certain activities
11. Which of these is not a reason why some firms do no strategic planning?
a) Laziness
b) Competitive leadership
c) Honest difference of opinion
d) Poor reward structures
16. Conducting research, integrating intuition with analysis, and making decisions are all __________
activities.
a) strategy-formulation
b) strategy-implementation
c) long-range planning
d) short-range planning
18. __________ are the means by which long-term objectives will be achieved
a) Mission statements
b) Strategies
c) Vision statements
d) Long-term goals
22. Who is most responsible for developing, communicating, and enforcing the code of business ethics
for a firm?
a) Strategists
b) Line managers
c) Staff managers
d) All managers
25. When the Chief Executive of a chain of pharmacies decided to sell off or close some of the
locations that were not profitable, he was performing which of the management function?
a) Leading
b) Planning
c) Controlling
d) Organizing
e) Taking any corrective action is a part of controlling function.
26. __________ is one of the reasons for poor or no strategic planning in organizations.
a) Prior good experience
b) Fear of success
c) Low expense
d) Self-interest
28. Organizations in complex situations are most likely to succeed if they use:
a) Top down strategic planning.
b) Strategies which have been successful in the past.
c) Different processes for different purposes.
d) Different processes for different purposes and different strategy development roles at
different organizational levels.
29. Buyer switching costs is an important factor for which of the following forces?
a) The intensity of competitive rivalry
b) The bargaining power of suppliers
c) The threat of new entrants
d) The threat of substitute products