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INTERNATIONAL JOURNAL OF

PROJECT
MANAGEMENT
International Journal of Project Management 24 (2006) 461–473
www.elsevier.com/locate/ijproman

Research updating the APM Body of Knowledge 4th edition


a,*
Peter W.G. Morris , Ashley Jamieson a, Miles M. Shepherd b,1

a
School of Construction and Project Management, University College London, Gower Street, London, United Kingdom
b
International Project Management Association, 121 Harnham Road, Salisbury, Wiltshire SP2 8JT, United Kingdom

Received 9 September 2005; received in revised form 18 November 2005; accepted 10 February 2006

Abstract

This paper reports on an 18-month research project to update the APM Body of Knowledge 4th edition. It reviews the role of Bodies
of Knowledge in the profession, and reports on the data gathered from an extensive series of structured interviews, web questionnaire
returns and drafting committee reviews. In the end APM decided that publication of the revised text should be on a phased basis so that
the impact on certification curricula and other developing aspects could be managed progressively. The paper concludes by reflecting on
the limitations imposed on professional institutions in the presentation of new research and practitioner based knowledge.
Ó 2006 Elsevier Ltd and IPMA. All rights reserved.

Keywords: Bodies of Knowledge; Professions; Trends in project management

1. Introduction and a number of new topics were added. Ultimately achiev-


ing a fit between the proposed new structure and text and
The APM Body of Knowledge [1], along with the the 4th edition structure and associated certification pro-
PMBOK Guide [51] and P2M [17], is one of the most influ- grams proved difficult and APM decided to effect the tran-
ential publications on what constitutes the knowledge base sition progressively. The published 5th edition draws on
of the profession. the research presented here but used substantially new
APM, the Association for Project Management, the UK and different text, as briefly described at the end of this
based project management professional association, peri- paper.
odically updates its Body of Knowledge (BOK) to reflect This paper reflects on the UCL based research and
developments in the discipline – new trends in practice, drafting. It begins with a brief recapitulation of the intent
evolving terminology, research, and publications. In late behind project management BOKs. It then presents the
2003 the APM commissioned University College London results of the research survey showing the extent to which
to conduct a review and update of its 4th edition, published respondents rated proposed topics as relevant or not; these
in 2000. A large quantity of information was collected as a are disaggregated by industry sector and by Program and
result of which the existing BOK was substantially revised. Project Management. The paper then reviews the principal
At 55,000 words the text was substantially longer than directions taken in drafting the BOK as a result of the sur-
the 33,000 previous edition. While most of the 4th edition vey findings and subsequent expert workshops. Finally,
topics were retained in principle, and in most instances observations are drawn from the difficulty APM had in
by name, they were re-sequenced, some were combined adopting and applying the proposed revised BOK.

*
Corresponding author. Tel.: +44 20 7679 5953; fax: +44 20 7916 1887. 2. Project management bodies of knowledge
E-mail addresses: pwmorris@ucl.ac.uk, pwmorris@netcomuk.co.uk
(P.W.G. Morris), jamieson.ashley@ntlworld.com (A. Jamieson), miles.
shepherd@msp-ltd.co.uk (M.M. Shepherd). Project management in its modern form originated in the
1
Tel.: +44 17 2232 7215; fax: +44 17 2234 1636. late 1950s and 1960s [18,25,33]. By the late 1960s to early

0263-7863/$30.00 Ó 2006 Elsevier Ltd and IPMA. All rights reserved.


doi:10.1016/j.ijproman.2006.02.002
462 P.W.G. Morris et al. / International Journal of Project Management 24 (2006) 461–473

1970s project management societies had begun to provide 2.2. Bodies of Knowledge as broader representations of
forums for interested parties to communicate on the emerg- project management knowledge
ing discipline. In the mid 1980s first PMI, the US headquar-
tered Project Management Institute, and later APM, the What we see in these BOK initiatives therefore is an
UK Association for Project Management, embarked on attempt to define the body of knowledge at least initially
certification programs to test whether people met their stan- largely for certification purposes. And certification has
dards of project management professionalism. proved immensely important for the profession, and for
the professional associations. There are now over 55,000
2.1. Bodies of knowledge for certification programs PMPs (Project Management Professionals) in PMI and
about 10,000 certificated members of APM. The BOKs
To be tested requires that there be a curriculum or sim- play a strategic role in supporting this important activity.
ilar reference work that can be used as the basis of the test. But should they have a more ambitious role and attempt
PMI established its first Project Management ‘‘Body of to provided broader representations of the knowledge
Knowledge’’ (BOK) in 1976 but it was not until the mid needed to manage projects and programs? APM certainly
1980s that PMI’s BOK became the basis of its standards believes so, as is manifest in its commitment to develop
and certification program. PMI’s BOK was updated sev- an empirically grounded base to its BOK and as was made
eral times during the 1980s and 1990s (though, as we shall clear in its brief to the research team. This belief is one of
see, without significant alteration to its fundamental struc- the fundamental drivers to their commitment to commis-
ture or terms, or indeed overall conception). sioning a formal research program to update their BOK.
APM on the other hand, when it launched its certifica- As well as this 2004/5 exercise, a research project under-
tion program in the early 1990s, felt that the then PMI scored their 2000 4th edition update [34]. But such an
BOK did not adequately reflect the knowledge base that attempt faces a number of difficulties, not least methodo-
project management professionals needed. To a large logical and epistemological.
extent this view was driven by research which suggested First, how feasible is it for a BOK to represent the
that, important though project execution efficiency is, the broad generalization of knowledge in project and pro-
way the project is defined and developed, the way it is gram management? APM is dealing with a much broader
related to its strategic intent, and the way externalities range of knowledge bases than PMI. APM, for the rea-
are addressed are critical to successful project outcome sons described above, also takes a broader ‘management
[34] – but see also the subsequent work of, for example, of projects’ view of the discipline. It currently offers four
Cooke-Davies [11], Crawford [12], Flyvberg et al. [19], levels of certification whereas PMI has largely focussed
Miller and Lessard [29], and Morris [33]. PMBOK essen- just on its PMP.2 Also, the UK market is quite crowded
tially focussed on execution delivery and largely ignored with competitor qualifications, including two very popu-
the front-end [38]. Hence APM developed a more compre- lar ones from the Office of Government Commerce
hensive view of the knowledge required to accomplish pro- (OGC), PRINCE2 [45] and Managing Successful Pro-
jects successfully – one which looks at what needs to be grammes [44], in addition to one from the Management
managed across the total project life cycle in order to deli- Charter Initiative, and two from the British Computer
ver success to all principal stakeholders, particularly those Society, as well as National Vocational Qualifications in
sponsoring the project: what has been termed a ‘manage- project management. There is also a discernible move to
ment of projects’ perspective [33,39]. promote Programme Management as a distinctive disci-
APM’s certification program was adopted by several pline separate from Project Management. For these rea-
European countries. In 1998 IPMA, the International Pro- sons, APM has tended to adopt a broader, more
ject Management Association, produced an amalgam of discursive and less methods-oriented approach to its
these national BOKs: The ICB [9]: the IPMA Competence BOK than say is found in the PMBOK Guide. In fact
Baseline – together with proposals for harmonising the var- the Association has three or four levels of guidance: its
ious national project management qualifications [47]. BOK as the top, most general level; more detailed infor-
In 2001 the Engineering Advancement Association mation represented in its Pathways documents [58]; sub-
(ENAA) of Japan published as its BOK: P2M, ‘‘A Guide- ject-specific documents such as those on governance [2]
book for Project and Program Management for Enterprise or risk [3]; and the curricula themselves for the various
Innovation’’ [17]. The focus of P2M is on ‘‘value creation APM qualifications.
to enterprises . . . and a consistent chain from a mission, Second, what should the epistemological base be in
through strategies, . . . program(s) to implement strategies, area of management like project and program manage-
to projects comprising a program’’ [17]. This is clearly a ment? This is not a natural science where objective reality
fuller view of the discipline than the PMBOK Guide and can be established wholly through reduction, repeatability
one more in line with managing for stakeholder success
and value creation, as in the APM BOK: both emphasize
the importance of project delivery effectiveness as well as 2
The Japanese currently just have their Project Manager Specialist
‘on time, in budget, to scope’ efficiency. although two additional levels are planned.
P.W.G. Morris et al. / International Journal of Project Management 24 (2006) 461–473 463

and refutation [35,48,49]. Management is contextual [22] topics is correlated with improved project performance,
and practice based [53]. Management knowledge is a which after all is the aim of professional certification (pro-
combination of ‘static’ knowledge (of concepts, rules, ject performance note, not project manager comport-
facts, etc.), both tacit and explicit [43,50] and ‘dynamic’, ment6); Hodgson and Cicmil [23], Thomas [61,62] and
action based, knowing [10]. Practitioners, as in medicine Williams [64] meanwhile have all criticized the method
say, or law, or management, constantly reflect on – and basis they perceive underlying the PMBOK Guide object-
through – their practice [4,53]. Formal knowledge based ing to suggestions that the mechanistic application of such
on empirically grounded research is an important basis norms will necessarily lead to satisfactory project out-
for professional knowledge but a social and contextual comes. The idea of a body of knowledge per se is not nec-
interpretation is unavoidable and indeed critical. Because essarily wrong for such critics insofar as it tries to
management knowledge – particularly in practice-based rationalize and explain, but it is dangerous if too much cre-
areas like project management (perhaps less so in more dence is put on its ability to guarantee performance (such
rule driven areas like finance, but indeed even here3) – as project success) – however that may be defined [11], a
is situated, its legitimacy is derived through its group criticism which indeed ultimately goes to the heart of the
endorsement [6,27,63]. None of this is meant to deny or value of certification itself [12,21,41].
diminish the importance of empirically derived manage- The proposed APM BOK re-draft of the 4th edition did
ment knowledge, only to ensure that its limitations, par- not propose a mechanistic set of rules or practices which
ticularly as regards any claims to be creating a universal must be followed or must be fully known about if success
‘standard’ need to be appreciated. (PMBOK is indeed is to be guaranteed (which it never can be) or if one is to
vulnerable here in that it has been adopted as an ANSI be considered as operating professionally. Instead it was
standard and calls itself a standard in its text.4) And it more discursive. It stressed the importance of context.
does raise very real questions of the validity of the knowl- What it did set out to do was to:
edge represented in a BOK [37]. If such knowledge is ‘sit-
uated’, how representative and valid is the data that is  describe the topics that practitioners and researchers see
drawn on to write the BOK; if it is owned by a group, as relevant to managing projects and programs, with
who is elected to represent the group owning and writing suggestions for how to get additional information;
the profession’s BOK?  indicate some of the practices that have been found use-
Third, following from this second point5, how realistic is ful (such as say in scope management, work breakdown,
it to expect evidence that having knowledge of what it change control, etc.);
takes to manage projects will provide a assurance of per-  outline established relevant thinking (as in risk manage-
forming competently, as is intended in a professional ment or estimating) and elucidate newer practices (such
licence to practice? Partly this is the first question again as value management or performance measurement);
of the scope and level of detail or depth presented. But pri-  indicate relevant standards (as in BS 6079 or ISO
marily it is a question of how robust and reliable is the pro- 10006);
posed link between knowledge, certification and project  refer to some of the relevant fundamental conceptual
success. This is an area which has been virtually ignored frameworks (although in the final published text, this
in the project management literature though Morris et al. aspect was toned down).
have pointed out the methodological difficulties of
attempting to demonstrate causal linkage (Morris et al. As such, it is, we believe, the outline of what currently
[41]). There is little evidence of how knowledge of BOK might reasonably be called the discipline of managing pro-
jects and programs – the profession’s ‘distinctive body of
knowledge’.
3
There is a mixture of types of knowledge in most project management (A discipline, note, but not, we suggest, a theory. There
bodies of knowledge. To an extent, some knowledge can be presented as is surely not a single theory of project management, as
positivist – as objectively testable; publicly verifiable – as in knowledge of
Health, Safety and Environment (HSE) regulations, the principles of recent critics have pointed out [26,28], let alone one of
contract administration, the process of cost control or the principles the management of projects. The field is far too big: there
of scheduling. Other parts, as in communications, understanding how best may be theories of topics included in the domain – risk
to organize, or the practice of leadership or negotiating, require much
more reflection and contextualization.
4 6
The other BOKs are more discursive and less mechanistic than There are several real difficulties in getting evidence of such a
PMBOK, as indeed are many of the other standards [13] – such as BS 6079 correlation. Formal knowledge of modern project management practices
[7] and ISO 10006 [8]. may not be essential for the effective management of projects. Skills and
5
‘‘To be accomplished in a profession, discipline or craft, for example, is behaviours may be just as important as formal knowledge. We would need
necessarily to be tied up in practicing it. This does not mean that its body to distinguish between apprehension of formal project management
of knowledge is useless to practice, only that it is not the same as the knowledge and (1) project manager behaviour and doing the right things
epistemic dimension of practice. An accomplished engineer may possess a properly and (2) project outturn performance. We should also recognize
great deal of sophisticated knowledge; but there are plenty of people who that projects may not turn out well despite the application of appropriate
possess such knowledge yet do not excel as engineers (as is often observed knowledge, for example due to the actions of third parties or unforeseen
in many fields).’’ (Cook and Seely Brown [10], p. 387.) circumstances.
464 P.W.G. Morris et al. / International Journal of Project Management 24 (2006) 461–473

management, requirements management, knowledge man- 3.1. Relevancy of knowledge area topics
agement, negotiation, value, capacity planning, and so on
– but not a single theory of project management.7 The same Respondents were asked to comment on the textual def-
is true surely for the other professions such as medicine and inition of the topics in the 4th edition and on how relevant
law.) the topic was to their organization. Additional ‘strawman’
topics (derived from the literature search and the 40 in-
2.3. Methods of gathering and formulating BOK knowledge depth interviews) were also added as potential new topics
(see Table 3).
Any attempt to represent knowledge begs questions of Senior managers and project management professionals
how such knowledge is derived and formulated, as we have from a wide spectrum of business sectors and government
seen. The three principal BOKs have adopted different agencies were selected for interview. Prior to the interview
approaches. PMI has worked through practice committees, the research team sent an information pack to all the inter-
leaving them to modify the PMBOK Guide as they saw fit. viewees comprising a project overview, a description of the
In fact they have made only minor changes in recent years interview process and a questionnaire that formed the basis
and the structure of the PMBOK Guide has been relatively of the interview (interviewees were asked to complete and
unchanged since its inception. (Perhaps because any dra- return this prior to the interview). The information the
matic changes would cause difficulties for those who have research team sought to gain from the interviews was as
been certificated against the old structure.) P2M was devel- follows:
oped after an investigative project led by Chiba University,
and with strong sponsorship by the Government of Japan, 1. The topics that experts and practitioners in different
followed by intense work by practitioner committees over a industries consider a project management professional
2 1/2-year period. APM’s BOK was initially developed by should be knowledgeable in.
practitioner groups. The 4th edition however was devel- 2. How relevant the existing BOK topics are.
oped via a research project at UMIST8 and included data 3. How well the existing BOK topics are described.
from 118 questionnaire returns. The update of the 4th edi- 4. Does the knowledge profile vary between industry sec-
tion was more ambitious and was the subject of an 18- tors or practitioner communities and if so, what are
month long, 450-man-day research project by University the differences that should be included in the updated
College London, and took account of data collected from BOK?
40 in-depth structured interviews with senior project exec- 5. Does the knowledge profile vary between the project
utives from a carefully selected range of different industries, sponsor, project manager and PMO/PSO staff roles?
and from over 400 web-based questionnaire returns on the 6. What new topics should be added to the updated BOK?
relevance and textual definition of existing and proposed 7. The suitability of the content and layout of the question-
new BOK topics, as well as extensive literature reviews. naire for a survey of APM members.
There were in addition four Steering Group meetings
(made up of three past Chairmen of APM, two past presi- The questionnaire contained qualitative and quantita-
dents of IPMA, and several notable academics, senior tive questions and the opportunity to comment on the
industry and government figures) and five workshops to existing text of BOK topics and text of the proposed new
review progress and comment on the emerging drafts. topics. There were also questions to determine the intervie-
The results give an interesting perspective on the state of wee’s professional experience and level of appointment.
practitioner perception and of academic knowledge in pro- Detailed notes were taken during the interviews to add to
ject and program management. These are reviewed in the the information given in the questionnaire answers. The
following section of this paper. information and data contained in the questionnaires and
that gathered during the interviews were synthesized and
3. Survey results on the state of practice in the management analysed. The results of the analysis of the data on the rel-
of projects and programs evancy of the existing BOK topics and proposed new ones
are shown in Tables 1–3. There were 2000 free text com-
We shall present first the data on the perceived relevance ments on the existing and proposed new topics all of which
of various knowledge topics, differentiated by industry sec- were carefully considered during in the writing of the
tor and also by program versus project management appli- revised BOK.
cation, before reviewing some of the more significant The duration and funding of the project imposed severe
comments on topics and their descriptions as revealed from limitations on the research team to fully investigate the
the interviews, questionnaire returns, and workshops. range of topics – 43 existing ones and 17 new ones – analyse
the findings, and write the revised version. Furthermore,
7 the diversity of business sectors, types of projects and
What there certainly will be are theoretical approaches to the discipline
such as systems theory or organization theory or risk/uncertainty
approaches to project and program management, and asso-
management [16,54,55,65,67]. ciated methodologies within them, precluded coverage in
8
Now the University of Manchester. detail in the revised text in all but a few of them.
Table 1
Project management perspective on topics’ relevance
BoK topic Business sector
Rating Total Aerospace Construction Process Process Transport Drug Manufacturing, ICT Financial Government,
sample weighted & defence, (building), engineering engineering – rail, development, %/sample (software), services %/sample
total average %/sample %/sample – oil & gas, – utilities, %/sample %/sample %/sample (banks),
%/sample %/sample %/sample
Project Management 218 100 100–0/45 100–0/56 100–0/24 100–0/26 100–0/36 100–0/23 97–3/37 100–0/80 100–0/49 100–0/86
Program Management 195 92 95–5/42 96–4/47 83–17/24 87–13/23 93–7/28 90–10/21 88–12/34 93–7/70 93–7/43 90–10/74
Project Context 185 91 93–7/42 89–11/45 86–14/21 91–9/23 90–10/29 89–11/19 91–9/33 96–4/69 90–10/42 90–10/69

P.W.G. Morris et al. / International Journal of Project Management 24 (2006) 461–473


Project Success Criteria 155 100 100–0/49 97–3/37 100–0/20 100–0/21 100–0/25 100–0/19 100–0/29 100–0/63 100–0/39 100–0/62
Strategy/PMP 155 99 100–0/36 100–0/36 100–0/20 100–0/21 100–0/23 100–0/19 96–4/26 98–2/61 97–3/36 98–2/55
Value Management 147 88 87–13/38 94–6/36 90–10/20 89–11/19 95–5/22 84–16/19 81–19/26 89–11/55 85–15/34 89–11/55
Risk Management 146 100 100–0/39 100–0/38 100–0/20 100–0/20 100–0/23 100–0/18 100–0/26 100–0/58 100–0/34 100–0/57
Quality Management 141 93 94–6/35 94–6/36 95–5/20 90–10/20 95–5/22 89–11/18 92–8/24 93–7/55 88–12/33 96–4/51
HSE 140 83 78–22/36 97–3/34 78–22/18 79–21/19 90–10/21 63–37/19 82–18/22 83–17/53 77–23/31 92–8/50
Work Content & 128 98 100–0/35 100–0/42 94–6/18 95–5/19 100–0/21 94–6/16 100–0/22 98–2/51 100–0/30 98–2/48
Scope Management
Time phasing/Scheduling 130 96 97–3/35 97–3/34 94–6/18 95–5/19 95–5/20 88–12/17 96–4/23 98–2/52 97–3/30 98–2/50
Resource Management 128 96 100–0/33 97–3/33 89–11/18 89–11/19 95–5/20 88–12/17 100–0/23 98–2/50 97–3/29 94–6/49
Budgeting & Cost Management 126 96 97–3/36 97–3/35 94–6/18 95–5/19 95–5/20 88–12/17 96–4/23 98–2/49 96–4/28 98–2/48
Change Control 126 100 100–0/35 100–0/34 100–0/18 100–0/19 100–0/20 100–0/17 100–0/23 100–0/49 100–0/29 100–0/48
Earned Value Management 126 90 94–6/35 82–18/34 89–11/18 95–5/19 85–15/20 88–12/17 96–4/23 92–8/49 86–14/28 89–11/47
Information Management 125 94 91–9/22 97–3/32 89–11/18 89–11/19 95–5/19 88–12/17 100–0/18 95–5/57 93–7/28 98–2/48
Design, Impl’tation & 121 99 100–0/30 100–0/42 100–0/17 100–0/18 100–0/19 100–0/16 100–0/21 96–4/47 96–4/27 98–2/49
Handover
Requirements Management 118 98 100–0/33 94–6/32 100–0/16 100–0/18 94–6/18 100–0/14 100–0/20 100–0/46 92–8/26 100–0/44
Estimating 118 97 100–0/29 94–6/32 88–12/17 94–6/18 100–0/18 94–6/16 100–0/20 98–2/46 96–4/26 98–2/44
Technology Management 116 82 87–13/31 84–16/32 87–13/16 94–6/18 83–17/18 86–14/14 63–37/19 82–18/45 81–19/26 79–21/43
Value Engineering 117 79 77–23/30 84–16/31 75–25/16 83–17/18 83–17/18 75–25/16 80–20/20 85–15/46 69–31/26 74–26/43
Modelling & Testing 116 91 89–11/28 87–13/30 100–0/15 94–6/17 89–11/18 87–13/15 90–10/20 93–7/46 96–4/25 88–12/41
Configuration Management 115 92 96–4/27 87–13/30 93–7/15 88–12/17 88–12/17 86–14/14 95–5/19 98–2/45 88–12/25 95–5/42
Business Case 114 99 96–4/28 100–0/39 100–0/14 100–0/16 100–0/16 100–0/14 95–5/19 100–0/45 100–0/24 100–0/40
Marketing & Sales 114 73 82–18/28 74–26/31 79–21/14 81–19/16 69–31/16 64–36/14 84–16/19 71–29/45 56–44/24 72–28/39
Financial Management 113 96 100–0/28 93–7/29 92–8/13 94–6/16 94–6/16 86–14/14 100–0/19 100–0/45 88–12/24 98–2/40
Procurement 111 99 100–0/24 100–0/30 100–0/13 100–0/16 100–0/16 100–0/14 100–0/19 100–0/35 92–8/24 100–0/41
Legal Awareness 111 91 93–7/29 97–3/31 92–8/13 100–0/18 81–19/16 86–14/14 95–5/19 91–9/45 83–17/24 90–10/39
Life Cycle Design Mgt 109 94 93–7/28 90–10/29 92–8/13 88–12/17 94–6/16 93–7/14 96–4/23 96–4/45 96–4/24 95–5/38
Opportunity 111 79 89–11/28 72–28/29 77–23/13 81–19/16 69–31/16 71–29/14 84–16/19 86–14/43 77–23/22 77–23/40
Design and development 109 96 100–0/28 93–7/28 92–8/12 100–0/15 93–7/15 92–8/13 96–4/18 98–2/43 96–4/23 95–5/39
Implementation 110 93 93–7/28 90–10/29 85–15/13 100–0/16 88–12/17 86–14/14 89–11/19 95–5/44 92–8/24 98–2/40
Handover 109 94 96–4/26 96–4/28 92–8/12 100–0/15 93–7/15 85–15/13 94–6/18 95–5/43 96–4/23 92–8/39
Project Evaluation Review 110 92 93–7/28 93–7/29 92–8/13 94–6/16 88–12/16 86–14/14 89–11/19 92–8/44 92–8/24 92–8/40
Organization Structure 109 98 100–0/27 97–3/29 100–0/12 100–0/15 100–0/15 100–0/13 100–0/18 98–2/43 96–4/23 97–3/39
Organizational Roles 108 98 100–0/27 96–4/28 100–0/12 100–0/15 100–0/15 92–8/12 100–0/17 98–2/43 100–0/23 97–3/38
Communication 108 96 96–4/27 96–4/28 92–8/13 93–7/15 94–6/16 92–8/13 94–6/18 98–2/44 96–4/24 98–2/41
Teamwork 108 92 93–7/27 89–11/28 85–15/13 93–7/15 82–18/17 85–15/13 94–6/18 98–2/42 92–8/24 93–7/40
Leadership 108 96 96–4/27 96–4/28 92–8/13 93–7/15 94–6/16 100–0/13 94–6/18 98–2/44 96–4/24 98–2/41
Conflict Management 108 98 96–4/26 100–0/28 100–0/13 100–0/15 100–0/16 100–0/13 94–6/18 100–0/42 100–0/25 95–5/40
Negotiation 108 97 96–4/27 96–4/28 92–8/13 100–0/15 94–6/16 92–8/13 100–0/18 100–0/42 92–8/24 98–2/40

465
Personnel Management 109 87 84–16/25 93–7/28 92–8/13 93–7/15 81–19/16 85–15/13 83–17/18 83–17/42 87–13/24 87–13/39
Table 2

466
Program management perspective on topics’ relevance
BoK topic Business sector
Rating Total Aerospace Construction Process Process Transport Drug Manufacturing, ICT Financial Government,
sample weighted & defence, (building), engineering engineering – rail, development, %/sample (software), services %/sample
total average %/sample %/sample – oil & gas, – utilities, %/sample %/sample %/sample (banks),
%/sample %/sample %/sample
Project Management 218 100 100–0/21 100–0/32 100–0/10 100–0/14 100–0/18 100–0/11 94–6/17 100–0/42 100–0/24 100–0/41
Programme Management 195 90 86–14/22 100–0/28 90–10/10 91–9/11 87–13/15 86–14/7 73–27/15 91–9/35 90–10/21 91–9/35
Project Context 185 92 100–0/21 81–19/27 100–0/8 100–0/10 93–7/15 100–0/5 93–7/15 88–12/33 95–5/20 90–10/31

P.W.G. Morris et al. / International Journal of Project Management 24 (2006) 461–473


Project Success Criteria 155 99 100–0/18 96–4/24 100–0/8 100–0/10 100–0/12 100–0/5 100–0/13 100–0/31 100–0/19 100–0/27
Strategy/PMP 155 99 100–0/17 100–0/24 100–0/8 100–0/10 100–0/11 100–0/5 100–0/11 97–3/29 100–0/18 100–0/26
Value Management 147 81 65–35/17 88–12/24 75–25/8 70–30/10 91–9/11 60–40/5 73–27/11 81–19/27 83–17/18 93–7/27
Risk Management 146 96 94–6/6 100–0/23 100–0/8 90–10/10 100–0/11 83–17/6 91–9/11 96–4/28 94–6/18 96–4/26
Quality Management 141 85 82–18/17 87–13/24 75–25/8 90–10/10 90–10/10 60–40/5 78–22/9 84–16/25 89–11/18 92–8/25
HSE 140 80 76–24/17 96–4/25 75–25/8 70–30/10 80–20/10 60–40/5 80–20/10 70–30/23 67–33/18 92–8/25
Work Content 128 93 88–12/17 100–0/13 100–0/8 80–20/10 100–0/9 100–0/5 90–10/10 91–9/23 88–12/17 96–4/25
& Scope Management
Time phasing/Scheduling 130 89 88–12/17 95–5/22 88–12/8 80–20/10 89–11/9 80–20/5 80–20/10 91–9/23 88–12/17 92–8/25
Resource Management 128 92 100–0/16 95–5/22 100–0/8 80–20/10 100–0/9 100–0/5 90–10/10 87–13/23 87–13/16 88–12/25
Budgeting & Cost Management 126 89 87–13/15 95–5/22 87–13/8 80–20/10 89–11/9 80–20/5 80–20/10 91–9/22 87–13/16 92–8/25
Change Control 126 100 100–0/16 100–0/22 100–0/8 100–0/10 100–0/9 100–0/5 100–0/10 100–0/25 100–0/16 100–0/25
Earned Value Management 126 81 88–12/16 73–27/22 88–12/8 80–20/10 89–11/9 80–20/5 80–20/10 86–14/22 69–31/16 85–15/26
Information Management 125 95 93–7/16 95–5/22 100–0/8 90–10/10 100–0/9 100–0/5 100–0/10 93–7/14 87–13/6 96–4/24
Design, Implementation 121 99 100–0/15 100–0/14 100–0/8 100–0/10 100–0/9 100–0/5 100–0/10 95–5/22 100–0/16 100–0/24
& Handover
Requirements Management 118 93 93–7/15 95–5/21 100–0/7 90–10/10 100–0/9 71–29/5 90–10/10 95–5/22 87–13/15 96–4/23
Estimating 118 90 87–13/15 90–10/21 86–14/7 80–20/10 100–0/9 100–0/5 90–10/10 91–9/22 80–20/15 96–4/23
Technology Management 116 86 77–23/13 86–14/21 86–14/7 100–0/9 89–11/9 100–0/4 88–12/8 85–15/20 93–7/14 78–22/23
Value Engineering 117 77 67–33/15 76–24/21 57–43/7 80–20/10 78–22/9 60–40/5 70–30/10 82–18/22 80–20/15 87–13/23
Modelling & Testing 116 91 93–7/15 85–15/20 100–0/7 100–0/10 89–11/9 100–0/5 100–0/10 90–10/21 93–7/15 83–17/23
Configuration Management 115 85 87–13/15 85–15/20 88–14/7 80–20/10 89–11/9 75–25/4 78–22/9 90–10/20 80–20/15 86–14/22
Business Case 114 98 93–7/15 100–0/11 100–0/6 100–0/9 87–13/8 100–0/5 100–0/10 100–0/20 100–0/14 100–0/20
Marketing & Sales 114 74 73–27/15 65–35/20 83–17/6 78–22/9 75–25/8 80–20/5 80–20/10 75–25/20 73–27/11 71–29/21
Financial Management 113 92 93–7/15 95–5/19 100–0/5 89–11/9 88–12/8 100–0/5 90–10/10 95–5/20 86–14/14 90–10/20
Procurement 111 94 93–7/15 100–0/19 100–0/5 89–11/9 100–0/8 100–0/5 90–10/10 95–5/20 86–14/14 95–5/20
Legal Awareness 111 86 87–13/15 100–0/17 100–0/5 89–11/9 100–0/8 80–20/5 70–30/10 85–15/20 80–20/15 81–19/21
Life Cycle Design Mgt 109 89 87–13/15 84–16/19 80–20/5 87–13/8 87–13/8 80–20/5 90–10/10 95–5/19 93–7/14 95–5/21
Opportunity 111 72 73–27/15 68–32/19 60–40/5 78–22/9 63–37/8 80–20/5 80–20/10 85–15/20 57–43/14 70/30–20
Design and development 109 89 100–0/14 89–11/18 75–25/4 100–0/8 100–0/7 100–0/4 100–0/9 100–0/19 92–8/13 95–5/19
Implementation 110 88 87–13/15 89–11/19 80–20/5 89–11/9 100–0/8 100–0/5 80–20/10 90–10/20 86–14/14 85–15/20
Handover 109 90 93–7/14 94–6/16 75–25/4 88–12/8 100–0/7 100–0/4 89–11/9 89–11/19 85–15/13 89–11/19
Project Evaluation Review 110 82 73–27/15 89–11/19 80–20/5 78–22/9 62–38/8 80–20/5 80–20/10 90–10/20 79–21/14 85–15/20
Organization Structure 109 99 100–0/14 94–6/18 100–0/4 100–0/8 100–0/8 100–0/4 100–0/9 100–0/19 100–0/13 100–0/20
Organizational Roles 108 94 92–8/13 94–6/18 100–0/4 94–6/8 100–0/7 100–0/3 87–13/8 94–6/18 92–8/13 95–5/20
Communication 108 92 93–7/14 95–5/19 80–20/5 88–12/8 88–12/8 75–25/4 89–11/9 95–5/19 93–7/14 95–5/20
Teamwork 108 84 86–14/14 95–5/19 80–20/5 75–25/8 88–12/8 75–25/4 67–33/9 89–11/19 86–14/14 80–20/20
Leadership 108 87 86–14/14 95–5/19 80–20/5 75–25/8 88–12/8 80–20/5 78–22/9 89–11/19 86–14/14 90–10/20
Conflict Management 108 97 86–14/14 100–0/19 100–0/5 100–0/8 88–12/8 100–0/4 100–0/9 100–0/19 100–0/13 95–5/20
Negotiation 108 92 93–7/14 95–5/18 100–0/5 88–12/8 100–0/8 100–0/4 78–22/9 95–5/19 86–14/14 90–10/20
Personnel Management 109 79 64–36/14 95–5/19 80–20/5 75–25/8 75–25/8 75–25/4 78–22/9 74–26/19 71–29/14 86–14/21
Table 3
Project and program management perspective on potential new topics
BoK topic Business sector
Rating Weighted Aerospace Construction Process Process Transport Drug Manufacturing, ICT Financial Government,
sample average & defence, (building), engineering engineering – rail, development, %/sample (software), services %/sample
total %/sample %/sample – oil & gas, – utilities, %/sample %/sample %/sample (banks),
%/sample %/sample %/sample
Topics proposed by project management
Portfolio Management 108 82 81–19/27 71–29/28 85–15/13 80–20/15 88–12/16 92–8/12 83–17/18 88–12/41 87–13/23 74–26/39

P.W.G. Morris et al. / International Journal of Project Management 24 (2006) 461–473


Ethics 108 84 81–19/27 93–7/29 100–0/13 87–13/15 87–13/15 100–0/12 88–12/16 80–20/40 78–22/23 74–26/39
Benefits Management 108 87 69–31/26 81–19/26 92–8/12 100–0/11 87–13/15 100–0/11 88–12/16 95–5/40 91–9/23 84–16/38
Critical Chain 107 68 81–19/27 70–30/27 58–42/12 50–50/14 67–33/15 56–44/9 88–12/16 70–30/40 57–43/23 68–32/38
Supply Chain Management 108 77 88–12/28 81–19/27 83–17/12 86–14/14 67–33/15 82–18/11 75–25/16 73–27/40 65–35/23 76–24/38
Stakeholder Management 108 99 100–0/26 93–7/27 100–0/12 100–0/14 93–7/15 100–0/11 100–0/16 100–0/40 100–0/21 100–0/37
Knowledge Management 108 86 78–22/23 89–11/27 92–8/12 86–14/14 87–13/15 100–0/11 88–12/16 83–1 7/40 87–13/23 82–18/38
Organizational Learning 108 80 73–27/26 81–19/26 92–8/12 71–29/14 87–13/15 91–9/11 88–12/16 74–26/39 82–18/22 81–19/37
Concurrent Engineering 109 63 73–27/22 67–33/27 58–42/12 50–50/14 60–40/15 72–28/11 69–31/16 55–45/40 50–50/22 74–26/38
Tender & Contract 108 97 96–4/26 100–0/27 92–8/12 100–0/14 100–0/14 92–8/12 100–0/16 100–0/41 91 –9/23 95–5/38
Management
Project Performance 108 89 92–8/26 93–7/27 83–17/12 93–7/14 87–13/15 82–18/11 88–12/16 93–7/40 87–13/23 87–13/38
Management
PMSO 108 80 81–19/27 74–26/27 75–25/12 57–43/14 62–38/13 82–18/11 82–18/17 85–15/40 83–17/24 89–11/38
PM Competencies 107 78 65–35/23 84–16/25 83–17/12 71–29/14 80–20/15 73–27/11 77–23/13 83–17/36 73–27/22 80–20/35
& Capabilities
PM3 107 76 74–26/27 74–26/27 83–17/12 57–43/14 73–27/15 82–18/11 67–33/15 82–18/39 74–26/23 82–18/38
Uncertainty 107 82 85–15/26 82–18/28 92–8/12 64–36/14 73–27/15 91–9/11 87–13/15 85–15/39 83–17/23 81–19/37
Governance 107 86 82–18/22 81–19/27 92–8/12 64–36/14 87–13/15 91–9/11 73–27/15 90–10/39 96–4/23 89–11/38
Topics proposed by program management
Portfolio Management 108 82 71–29/14 72–28/18 80–20/5 88–12/8 75–25/8 67–33/3 78–22/9 94–6/18 85–15/13 90–10/20
Ethics 108 90 86–14/14 94–6/18 100–0/4 88–12/8 100–0/9 100–0/3 89–11/9 83–17/18 92–8/1 3 85–15/20
Benefits Management 108 91 79–21/14 82–18/17 100–0/5 78–22/9 88–12/8 100–0/3 89–11/9 100–0/18 100–0/13 95–5/19
Critical Chain 107 69 79–21/14 67–33/18 40–60/5 88–12/8 63–37/8 60–40/5 78–22/9 65–35/20 62–38/13 70–30/20
Supply Chain Management 108 74 71–29/14 83–17/18 60–40/5 88–12/8 75–25/8 67–33/3 78–22/9 72–28/18 67–33/12 70–30/20
Stakeholder Management 108 99 100–0/14 94–6/18 100–0/5 100–0/8 100–0/8 100–0/3 100–0/9 100–0/18 100–0/13 100–0/20
Knowledge Management 108 90 79–21/14 94–6/18 100–0/5 100–0/8 88–12/8 100–0/3 89–11/9 89–11/18 93–7/1 5 85–15/20
Organizational Learning 108 88 79–21/14 82–18/17 100–0/5 88–12/8 100–0/8 100–0/3 100–0/9 100–0/18 69–31/13 85–15/20
Concurrent Engineering 109 62 79–21/14 67–33/18 40–60/5 37–63/8 75–25/8 67–33/3 67–33/9 56–44/18 43–57/14 70–30/20
Tender & Contract 108 97 100–0/15 100–0/18 100–0/5 100–0/8 89–11/9 100–0/3 100–0/9 94–6/18 92–8/12 100–0/20
Management
Project Performance 108 94 93–7/14 94–6/18 80–20/5 100–0/8 88–12/8 100–0/3 100–0/9 94–6/18 92–8/13 95–5/20
Management
PMSO 108 79 86–14/14 72–28/18 60–40/5 75–25/8 75–25/8 67–33/3 89–11/9 72–28/18 83–17/12 90–10/20
PM Competencies 107 83 64–36/14 89–11/18 80–20/5 88–12/8 88–12/8 33–67/3 78–22/9 88–12/17 85–15/13 90–10/20
& Capabilities
PM3 107 82 79–21/14 78–22/18 80–20/5 88–12/8 88–12/8 67–33/3 89–11/9 76–24/17 85–15/13 85–15/20
Uncertainty 107 81 86–14/14 83–17/18 80–20/5 75–25/8 88–12/8 67–33/3 78–22/9 82–18/17 77–23/13 80–20/20
Governance 107 88 97–7/14 83–17/18 80–20/5 75–25/8 88–12/8 67–33/3 78–22/9 94–6/17 92–8/13 95–5/20

467
468 P.W.G. Morris et al. / International Journal of Project Management 24 (2006) 461–473

Text was provided to describe the topics, both current (77%), Personnel Management (79%), HSE (80%), Earned
and potentially new. Responses were analysed by industry Value (81%), Project Evaluation (82%), and Teamwork
sector although many respondents answered for more than (84%) all score under 85%. Process Engineering, Drug
one industry sector and some answered separately for pro- Development, and Manufacturing all indicate lower scores
gram and for project management. than the other sectors.
Choosing the industry sector definition was not easy. Table 3 shows, for both program and project manage-
Characteristics of projects and programs may be, and often ment, that of the proposed new topics, stakeholder man-
are, more significant in shaping the way project or program agement (99%), tender & contracts management (97%)
management needs to respond than industry sector – as and project performance management (89/94%) scored
Shenhar and Dvir [56], and Crawford et al. [14] have highly. Several topics were scored higher by program man-
shown. Other factors, such as technology, regulation, agement than by project management: benefits manage-
methodology, and forms of procurement, can have a major ment (87/91%),9 ethics (84/90%), knowledge management
effect on the way project and program management is (86/90%), and organizational learning (80/88%). Most of
deployed in practice [36]. In the end, respondents were the rest of the topics score around 78–83% although Con-
offered 18 pre-defined seactors and were additionally current Engineering was 63/62%. Again, there is no real
allowed to define their sector in free text. For the respon- differentiation by industry sector.
dents, the most distinctive sectors proved to be: Overall, the high agreement on the relevancy of the top-
ics provides prima facie clear evidence that the broader
 defence–aerospace, ‘management of projects’ framework used by APM (and
 construction (building), indeed by IPMA and ENAA though without explicitly
 oil & gas, using the term) is appropriate for representing the knowl-
 utilities, edge base needed to manage projects. It should be recog-
 rail, nized however that the methodology used – that is, to
 drug development, offer up a series of topics with pre-defined descriptions –
 manufacturing, is certainly open to the criticism of introducing bias: the
 ICT (software), data gathering method was not value-free. On the other
 financial services, hand, it is difficult to think of another method short of
 government. observing what people do and then naming their practices
(which again is not a value-free activity). And all the topics
Table 1 gives the perceived relevance of the topics for had received endorsement as worthy of inclusion from the
project management; Table 2 for program management. first round of in-depth interviews.
(The research brief asked in particular that the potential There is evidence of less perceived relevancy of a number
special needs of program management compared with pro- of topics in program management, though the relevancy is
ject management be considered.) Table 3 give the perceived still high.
relevance for the proposed new topics for both project and Note that in using the ‘the management of projects’ def-
program management. The total number of respondents inition – following Morris [33] and Morris and Pinto [39],
who rated each topic is stated along with the percentages the knowledge, skills and behaviours needed to successfully
of those who rated the topics as highly relevant/relevant define, develop and deliver projects (and programs) – we
or little/not relevant, by business sector. Thus in Table 1, avoid the more diminished definition of project manage-
for say Value Management, the total number of respon- ment as a discipline principally only about execution.
dents was 147: 88% said this topic was relevant or very rel- PMBOK focuses on phase execution and in doing so
evant; 38 replied for Aerospace, 87% of whom said the underplays the importance of managing project definition,
topic was relevant/very relevant, and so on for the other and the project front-end [38,42] – a point we shall return
sectors. (Separate figures are available for relevant/highly to later. The result unfortunately is that other functions
relevant and little/not relevant but are not published here or disciplines, such as development management, often
for space reasons.) become seen as responsible for managing the front-end def-
Overwhelmingly the respondents showed that for pro- inition and development activities; or that responsibility for
ject management the existing topics are seen as relevant achieving strategic change is seen as being more that of
or highly relevant. Only Marketing & Sales (73%), Oppor- program management than project management. (Both
tunity life cycle phase (79%), Value Engineering (79%), and these interpretations are common in the UK currently in
Technology Management (82%) show less than 85% rele- spite of the fuller conceptual framework adopted by APM-
vant. No sector stands out as having its own distinctive BOK, and P2M.) The APMBOK and P2M aim to make it
pattern – which in itself is an important finding. HSE is clear that the discipline of managing projects effectively
seen as weak in most sectors.
The program management figures (Table 2) are more
varied. Value Management (81%), Opportunity life cycle 9
With split figures like this, project management is given first before
phase (72%), Marketing & Sales (74%), Value Engineering program management.
P.W.G. Morris et al. / International Journal of Project Management 24 (2006) 461–473 469

and efficiently includes the management of the front-end, ment needed thorough revision, many of the remainder did
as well of course as execution. The research data shows not. Some indeed expressed the view that there should not
overwhelmingly that professionals in the field endorse this be a separate topic on program management but that it
conception of the knowledge domain. should be integrated into the rest of the BOK topics.
This said, there can be no doubt that, in the UK at least,
3.2. General comments on topics program management is the subject of much real profes-
sional interest, not least amongst those working on organi-
The structured interviews, web-based questionnaires, zational change, product development programs and BOT
and Steering Group and Working Party reviews produced type schemes,10 and as such the discipline needs to under-
a number of proposed conceptual and definitional changes stand its dynamics and the implications to the main body
which, we believe, reflect importantly on the state of prac- of knowledge more fully.
tice within the profession. The following are among the Portfolio management (Table 3) was seen also to war-
more significant. rant more attention (82% saw it as relevant or highly rele-
vant). Project and program management have an
3.2.1. The link to business purpose (strategy, value important role to play in ensuring portfolio management
management, benefits management) needs to be emphasized is fed with accurate, up-to-date information, particularly
Projects are done for a purpose. The structured inter- on status, including risk. Project and program managers
views and workshops suggested strongly that the linkage may also have a major role in arguing within the portfolio
between the project – its strategy and the way it is imple- allocation process for the resources their project or pro-
mented – and the enterprise’s ‘business’ strategy needs to gram will need.
receive more attention [31]. (The counter data from Craw-
ford [15] and Thomas et al. [61] that senior management 3.2.3. Governance issues are now recognized as being much
rejects an involvement from project management, springs more important than they were in the 4th edition
in part, we shall suggest below, from the execution-oriented Governance emerged with 86/88% recommending that it
definition of project management, based on PMBOK, used be included as a formal topic in the BOK. (And, as we have
as the basis for these studies.) seen, Stakeholder Management scored 99%.) Good gover-
The interviews and questionnaire returns suggested that nance is clearly critical to the effective management of pro-
value management (VM) [59,60,66] needs to be more jects and programs. There are particular governance
clearly understood. Several companies claimed the topic responsibilities for ensuring strategic alignment, the proper
was not relevant to them – though see Morris and Jamie- allocation of resources and transparent reporting. It is
son [40] which shows 55% of the EMEA PMI members sur- important to be clear on who the relevant stakeholders
veyed were applying VM, and Tables 1 and 2 show 88/81% are. APM has recently published guidance on the principles
reporting VM as relevant. The literature and questionnaire of good governance with respect to project and program
respondents (87/91%) suggested that the relatively new management (APM, 2004a).
topic of benefits management [5,44] needs to be mainstrea- The draft 5th edition followed the recent APM PRAM
med into the discipline. Guide [3] and other influential guides [24,46], in combining
opportunity management with risk management.
3.2.2. Program Management (and portfolio management)
has emerged as a major and at times distinctive field of 3.2.4. The nature of context in interpreting and applying
professional activity project management knowledge needs to be emphasized
In recent years the UK has seen sustained interest in As noted above, recent critics of the PMBOK Guide
promoting program management as a distinctive disci- have emphasized the contextual nature of project manage-
pline. OGC and the Management Charter Initiative, and ment knowledge – ‘‘projects are invented not found’’
the APM’s Programme Management Special Interest [23] – though in fairness PMBOK is explicit in advising
Group, have been particularly active through their publi- its readers to adapt the guidance it contains to the needs
cations and certification proposals. Yet the interviews and of any particular project (PMBOKÒ Guide [51]: 3). The
questionnaire returns suggested there is little difference in proposed 5th edition text emphasized that the application
the range of topic areas perceived to be needed by the two of project and program management varies by project
disciplines, though there will obviously be differences in conditions and business unit, enterprise, and industry
content and treatment of knowledge within a topic area. sector practices within the general guidelines as presented
Some of the topics score as less relevant for program by a Body of Knowledge such as APM’s [14,36,56].
management, as we saw above (Table 2), but not by
much. The proposed new topics’ relevancy scores are,
with one or two exceptions, higher in program manage- 10
Build-Operate-Transfer: one of a number of acronyms used to describe
ment (see Table 3). privately funded projects providing public services, such as hospitals,
A finding from the in-depth interviews was that while roads, schools, prisons, etc. – where the entity is really a long-term
about a third felt the 4th edition text on program manage- program covering whole life operations as well as construction.
470 P.W.G. Morris et al. / International Journal of Project Management 24 (2006) 461–473

3.2.5. The project development cycle and its application in ing, and commissioning, were treated separately in the
different contexts should be emphasized, as should a number section.
of key roles Information management, including document manage-
The interview findings and the web-based questionnaire ment and legislative responsibilities of the project or pro-
returns clearly demonstrated the underlying critical impor- gram manager, and configuration management were dealt
tance of a gated development cycle to an effectively gov- with as separate topics. Information management in partic-
erned and managed project. (And they also reflected ular was seen by questionnaire respondents as very impor-
frustration in the way this is treated in the 4th edition.) tant (94/95%) but in general is a poorly treated subject.
As a result, this section was completely rewritten.
It was noted that there are two ways of looking at the 3.2.7. Project control remained central but with a broadening
project or program management life cycle: out in performance management
The areas of scope management, estimating, scheduling,
 one is the project management activities organized cost management, resource management, change control,
around the product development ‘cycle’ – Concept, Fea- and performance management, the traditional core of pro-
sibility, Definition, Design, Implementation, Operation, ject management in many ways, received general endorse-
Termination; ment in the interviews and questionnaire returns. 68/69%
 the other represents the process by which project or pro- had considered Critical Chain as relevant (see Table 3):
gram management activities should be undertaken, no the workshops took the view that Critical Chain is an
matter what the type or stage of project or program. aspect of Scheduling and not a principal topic in its own
right (see Raz et al. [52]). Performance measurement was
Both are valid. Both, it was felt, should be understood broadened to include a Balanced Scorecard approach to
as working in conjunction with the other. PRINCE2 [45] reporting [30,57] as well as Earned Value Analysis
and PMBOK tend to emphasize the sequence of project (EVA). (The treatment of EVA is analogous to Critical
management activities in terms of processes; BS 6079 [7] Chain: it is positioned as a part of performance measure-
starts with the project life cycle but has also much of its ment not as a topic in its own right.)
text orientated around the ‘‘project management process
flow’’. 3.2.8. Procurement should be enlarged to cover capability
To illustrate how the development cycle varies contextu- acquisition and supply chain management
ally, research was undertaken to map how the development Crawford [15] found many project managers ambivalent
cycle varied in companies representing seven different with regard to their involvement in procurement yet our
industry sectors and how the APM BOK topics were data shows 99/94% stating it as a relevant topic (only
applied at different stages of the life cycle. This confirmed Financial Services not recording 100% in project manage-
that the proposed topics were largely deployed throughout ment – though the range drops to 86–100% in program
the overall project life cycle. management (Table 2)), and 97% reporting Tender and
The role of sponsor and client’s [owner’s] project man- Contract Management as a relevant ‘new’ topic – see Table
ager and the Project Board are critical in such reviews 3. In practice many of the strategic procurement decisions
and received special attention in the section on roles (an are made by specialists and are considered out with the
area respondents to the web-based questionnaires did not project management function. Yet procurement and supply
think had been addressed particularly well in the 4th chain issues often have a major impact on the way the pro-
edition). ject is organized and managed. As one questionnaire
respondent put it: ‘‘not a core Project Management topic,
3.2.6. Greater clarity is needed in the treatment of technical though obviously of great significance to Project Manage-
management issues ment’’. (Procurement of course is a PMBOK knowledge
The structured interviews and questionnaire returns area.) Many project managers, on the other hand, get much
showed that while most respondents saw managing the more involved in tendering and bidding, and in contract
project’s technical development as an inherently important administration.
aspect of project and program managers’ activities, there At the Workshops and Steering Group meetings it was
was still dissatisfaction with the way the BOK addressed concluded that the whole topic needed broadening to
the general area. The questionnaire returns also showed encompass projects where in-house resources need acquir-
some unease with this topic (82% rated Technology Man- ing as well as externally supplied resources procuring.
agement as relevant or highly relevant in project manage- The topic was therefore renamed Capability Acquisition,
ment, 86% in Program Management.) The proposed 5th beginning with acquisition strategy and then proceeding
edition text therefore adopted a structure in which require- to procurement, tendering and contract administration
ments were first addressed and then solutions were devel- (including in-house equivalents such as performance agree-
oped, the Vee model [20] being adopted as the schematic ments). Although several questionnaire respondents que-
by which to represent this process. The special challenges ried having supply chain management included at all, the
of managing innovation, concurrency, design reviews, test- workshops and steering group felt particular emphasis
P.W.G. Morris et al. / International Journal of Project Management 24 (2006) 461–473 471

needed to be given to supply chain management, and behaviours (trust, communication, influencing & negotia-
within this (i) the role of the client as sponsor/project man- tion, conflict management, problem solving, delegation &
ager and (ii) the importance of partnering. empowerment, motivating, and culture) and concluding
with a section on learning and development.
3.2.9. The importance of including managing the project
front-end in any definition of project management 4. The meeting of new knowledge with institutional
It is notable how much of the foregoing issues concern constraints
management of the front-end activities of project definition
and development. As we’ve seen, APM follows the view, The draft proposed 5th edition was delivered on time
based now on considerable data [12,19,29,32,38,42], that (and in budget) to the APM. The brief had been ‘‘not to
the front-end is both an area of opportunity to improve radically change the existing BOK structure (unless com-
project performance, and one of danger if rushed or other- pelling empirical evidence emerges to indicate the need)
wise managed poorly. The draft 5th edition followed the but to update the topics and literature generally and to pro-
4th in maintaining the management of projects emphasis vide a more substantial and realistic version of the BOK,
on adopting a more holistic, integrative approach to the which might be used by both practitioners and academics
management of the overall project from the very early as a basis for defining what the discipline actually refers
stages of the life cycle. to and to provide some empirical research into the disci-
As we noted above, the way one sets up the BOK defi- pline as a whole’’. The brief, it was agreed, had been met,
nitional framework colours, quite strongly, the way the dis- although the perception of radical change was to prove
cipline is perceived. Hence the recent findings of Crawford subjective.
[15] that successful project managers are perceived not to One of the findings coming out of the structured inter-
get involved in the front-end and in strategy and project views was that the 4th edition structure laid out the topics
definition may well follow, we contend, from Crawford without sufficient indication of their interrelationships and
using the PMBOK Guide as her framework for investigat- that it would be preferable if there were more ‘of a thread’
ing perceptions on project management competence. For running through the BOK. The drafting team thus
PMBOK, project management is about ‘‘the application attempted to express the sequence they might be addressed
of knowledge, skills, tools and techniques to project activ- in. This involved some substantive modifications from ear-
ities to meet project requirements’’ (PMI [51]: 8) (emphasis lier editions of the APM BOK structure. This proved too
added), i.e., post-project definition. Projects are seen as radical. APM took the view that the 4th edition structure
‘‘a means of achieving an organization’s strategic plan’’ – originally emanating from the BOK but now all-perva-
([51]: 7). Yet no guidance is given on how the two interact. sive across the organization – was no longer in the gift of
The implication is that the plan is ‘given’ to the project. the BOK authors and recognized that the BOK structure
One cannot help reflecting that if one defines the discipline thus acts as a restraint on revising its contents.
as not being involved in strategy and front-end definition, At the time of receiving the draft 5th edition, APM was
then people will come to think of it thus. The APMBOK reviewing and streamlining its certification processes,
and P2M are explicit in including front-end management, including curricula. It proved inappropriate to absorb
and the survey respondents confirm this is valid. People and publish a BOK which was as structurally different from
exposed to this view of project management will be more the 4th edition as the proposed draft, or which had so
likely to accept that project managers have a role in shap- many new terms. APM thus decided to implement changes
ing strategy across the corporate/project interface. to the APM BOK in stages, beginning with an update ver-
(The execution-oriented view of project management sion using the 4th edition structure of primary sections and
may also lie behind Thomas et al.’s findings on the diffi- sequence with some revisions to subsections. This would be
culty of ‘selling’ project management successfully to top the actual 5th edition published in early 2006. The new 5th
management [61].) edition has been developed by largely practitioner led
groups with varying degrees of reference to the March,
3.2.10. People factors needed significantly enhanced research-based draft. The discussion in the section above
positioning, with more emphasis in particular on competency, on ‘‘Bodies of Knowledge as broader representations of
learning & development, leadership, team-working, and project management knowledge’’ comes to mind: ‘‘Because
behaviour management knowledge – particularly in practice-based
Projects begin and end, arguably, with people, yet the areas like project management . . . – is situated, its legiti-
project management BOKs do not deal in detail with this macy is derived through its group endorsement. None of
as a knowledge area, generally spending less space on it this is meant to deny or diminish the importance of empir-
than on the other topics. The structured interviews with ically derived management knowledge, only to ensure that
leading project executives suggested that the 4th edition its limitations . . . [But] it does raise very real questions of
material in this area needed upgrading. An expanded treat- the validity of the knowledge represented in a BOK. If such
ment of leadership and teamwork was accordingly pre- knowledge is ‘situated’, how representative and valid is the
pared, together with a substantial general section on data that is drawn on to write the BOK; if it is owned by a
472 P.W.G. Morris et al. / International Journal of Project Management 24 (2006) 461–473

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