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Service Manual (Common) Service Manual (Common) : History Information For The Following Manual
Service Manual (Common) Service Manual (Common) : History Information For The Following Manual
Service Manual (Common) Service Manual (Common) : History Information For The Following Manual
ITC3.5 CHASSIS
Segment: SE
Version Date Subject
1 07/2014 1st Issue.
LCD TV
9-888-162-01
For SM - Unique , please refer :
9-888-162-Ax ( America )
9-888-162-Ex ( Europe )
9-888-162-Px ( Pan Asia )
SERVICE MANUAL (COMMON)
ITC3.5 CHASSIS
Segment: SE
LCD TV
MODEL LIST
THIS SERVICE MANUAL CONTAINS COMMON INFORMATION FOR BELOW REGIONS AND MODELS:
REGION
ASIA AMERICA EUROPE
MODEL
KLV-32R3*B KLV-40R3*B
KDL-32R3*B KDL-40R3*B
3
TABLE OF CONTENTS
3. TROUBLE SHOOTING
3-1. General..................................................................................................... 10
3-2. No Power…….……………………………………………………………….. 10
3-3. Standby LED Blinking....…………............................................................ 14
3-4. No Picture................................................................................................. 23
3-5. Audio.............................…………………………………………................. 26
3-6. Video Problem.......................................................................................... 36
3-7. HDMI……………..……...……………………………………………………. 45
3-8. Tuner…………………………………………………………………………. 50
3-9. CI…………………………………..……………………………………… 61
3-10. Tact Buttons………………………………………………………………… 65 Please refer Service Manual – Unique for below information :
3-11. IR………………………………………………………………………………. 68
-Safety Warnings
-Wire Dressing
-Circuit
Circuit Board Location
-Disassembly and Exploded View.
4
SECTION 1
SAFETY NOTES
5
Safety Notes
1-7. Lead Free Information Please hold reinforcement board and Please pull out FFC while pushing the
The circuit boards used in these models have been processed using Lead plunge it to depths. button of both ends at the same time.
Free Solder. The boards are identified by the LF logo located close to the Main Board Main Board
board designation.
1-8. Handling the FLEXIBLE FLAT CABLE (FFC) < Insertion> <Pull out>
When you insert / pull out FFC, please grasp a reinforcement board and main
body of FFC.
Release Button
of Connector
7
Self Diagnostic Function
SECTION 2
SELF DIAGNOSTIC FUNCTION
2-2. LED Display Control Amber = Red + Green 2 Main Power Error AC adapter Error
Power Off ( AC Off and *1) OFF *1 power switch off (by touch button) 4 P
Panel
lPPower E
Error B* b
board
dEError
Pi t
Picture Off G
Green
Set "Sleep Timer" Amber
No Picture No Sound
Blinking
UI OK
Reference
Main
2 3 4 5 6 UI NG Tuner USB Video Component HDMI SCART HP Video Component Tuner HDMI SCART USB
Speaker
B* Board
HK Board
Light Source
Board
Open Cell
AC
C Adaptor
Speaker Unit
LS Harness
Main Harness
Speaker
Harness
FFC Cable
B* Board Type
Size
PAN ASIA,AMERICA
, EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
9
Troubleshooting
SECTION 3
TROUBLESHOOTING
3-1. General 3-2. No Power
START No Power
No
No
Is the Standby Led Open Detail Adaptor
blink ? - Standby LED Blink Take out adaptor
Yes
and check the output voltage. B-board
19V – 19.5V?
(Refer Figure 1)
AC source
B* Board Type
Size
PAN ASIA,AMERICA
ASIA AMERICA EUROPE
END
32” BIS2 BIL2
40” BIS2 BIL2
10
3-2. No Power
3-2-1. DD Con
Start
DDCON
OK
B-Board B-Board
No No
Check voltage at JL6003 Check fuse. Fuse
3.3V? F6001 & F6002
Yes
B-Board
Check voltage at JL6000 No
Change B-board
1.2V? DDCON
Yes OK
B-Board
B-Board
Check voltage at : No B-Board
Check voltage at JL6002 No
Change B-board BIS2 JL6012. Check Fuse.
1.5V?
BIL2 JL6007.
JL6007 F6003
12V?
Yes No
B-Board
Fuse
Check voltage at JL6005 No
Change B-board
5V?
B* Board Type
Size
Yes PAN ASIA,AMERICA
, EUROPE
After checking
checking, take note of
32” BIS2 BIL2
NG condition & change B board
40” BIS2 BIL2
11
BIS2
JL6003 F6002
JL6012
JL6009
JL6002
F6001
JL6006
JL6001
F6003
JL6005 JL6000
LVDS FFC
CONNECTOR
12
BIL2
F6002
F6003
JL6002 F6001
JL6009
JL6003
JL6006
JL6001
JL6000
JL6007
JL6005
LVDS FFC
CONNECTOR
13
3-3. Standby LED Blinking
3-3-1. 2 times blinking
2 times Blinking
-ve
B-Board
Yes
Check DC voltage at
Change
g B-board
JL6001
+ve
19V - 19.5V?
Ensure that
+ve probe is No
touching the
needle.
Adaptor
Take out adaptor Yes
and check the output voltage. Change B-board
19V – 19.5V?
(Refer Figure 1)
No
Figure 1: How to check adaptor’s output
voltage
voltage.
Change adaptor
B* Board Type
Size
PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
14
3-3. Standby LED Blinking
3-3-2. 3 times blinking
START
3 bli
3x blinking
ki
Speaker impedance
Remove No 3x blinking
≠ 6~8 Ω
Speaker Connector Check Speaker harness Change
at CN4500 & perform and Speaker impedance Speaker
AC OFF - ON No connectivity
3x blinking for speaker harness
Change
Speaker
Harness
Connect back
3x blinking
Speaker Connector to CN4500
No connectivity &p
perform AC OFF - ON
of F4000
Check connectivity No 3x blinking
F4500 broken
of F4500.
3x blinking
& F4000 OK
Audio IC problem,
IC4500 damage
Change B board
B* Board Type
Size
PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
DONE 40” BIS2 BIL2
15
BIS2_Board
F4000
IC4500
CN4500
F4000
IC4500
16
BIL2_Board
IC4500 F4000
CN4500
IC4500
F4000
17
3-3. Standby LED Blinking
3-3-3. 4 times blinking
N 12V
No
Check Fuse. No
Fuse
(F6003) ok?
Yes
Check JL6009. No
B-board
3.3V?
Yes
Check JL6007. No
DDCON
12V?
Yes
LVDS
B* Board Type
Size
PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
18
BIS2
JL6003 F6002
JL6012
JL6009
JL6002
F6001
JL6006
JL6001
F6003
JL6005 JL6000
LVDS FFC
CONNECTOR
19
BIL2
F6002
F6003
JL6002 F6001
JL6009
JL6003
JL6006
JL6001
JL6000
JL6007
JL6005
LVDS FFC
CONNECTOR
20
3-3. Standby LED Blinking
3-3-4. 5 times blinking
START
TV Boots Up
TV Boots Up
Remove and reinsert LVDS Flat Normally
Normally Incorrect FFC Replace B-Board B-Board Issue
Flexible Cable (FFC) at B-Board
B Board and
Insertion
Panel Side
5x Blinking is Still
5x Blinking is Still Observed
Observed
TV Boots Up TV Boots Up
Replace LVDS Flat Flexible Normally Replace Normally
LVDS
O-Cell Issue
Cable ((FFC)) *O-Cell or *Panel Module
Cable Issue
* O-Cell or Panel
Module replacement
depends on service
capabilities
5x Blinking is Still
Observed
END
B* Board Type
Size
PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
21
3-3. Standby LED Blinking
3-3-5. 6 times blinking Location of CN9000
BIL2 Board
6x blinking
Symptom gone
Change B Board B board
6x blinking
Able to repair No
Change Panel Module
Panel Module
Yes
Symptom gone
Change Harness Harness
6x blinking *To avoid changing all LS bar, please follow steps below CN9000
(1) Turn off AC
Replace LS Bar* (2) Unplug DC adaptor from DC jack
(3) Plug in DC adaptor to DC jack
((4)) Turn on AC
(5) LS bar will turn on for ~4s before 6x blinking
(6) Observe which LS bar cannot turn on during power on
(7) Replace LS bar that failed to turn on
B* Board Type
Size
PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
22
3-4. No Picture
3-4-1. General
No Picture
Still No
Picture
*Panel Module
Replace B-Board or *O-Cell END
Problem
Picture OK Picture OK
B* Board Type
* O-Cell or Panel Size
Panel or O-Cell Module replacement PAN ASIA,AMERICA EUROPE
B B d Issue
B-Board I Issue d
depends
d on service
i 32” BIS2 BIL2
capabilities 40” BIS2 BIL2
23
“NO
NO PICTURE”
PICTURE Probing Points
PANEL_VCC
Note :
PANEL_VCC_SW = 12V±0.8V
JL6007
BIS2 Board
BIS2 Board
JL9012 Note :
BL ON
BL_ON BL_ON = +3.3V (OK)
( )
BL_ON = 0V (NG)
24
“NO
NO PICTURE”
PICTURE Probing Points
PANEL_VCC
Note :
PANEL_VCC_SW = 12V±0.8V
JL6007
BIL2 Board
BIL2 Board
BL_ON
JL9012 Note :
BL_ON = +3.3V (OK)
BL ON = 0V (NG)
BL_ON = 0V (NG)
25
3-5. Audio
3-5-1. General
26
3-5. Audio
3-5-2. Main Speaker No Sound
START Main Speaker No Sound
Sound
Do a Factory Setting
Sound harness
Check Speaker Harness
Change Speaker Harness
connectivity
No Sound
No Sound
Speaker Impedance
Sound
≠ 6~8 Ω
Change Speaker Check Speaker Impedance
No Sound
N S
No Sound
d
No connectivity
of F4000 Check fuse connectivity
F4500 broken
at F4000
F4000 OK No Sound
Audio IC problem
IC4000 damage
DONE
27
BIS2_Board
F4000
IC4500
CN4500
F4000
IC4500
28
BIL2_Board
IC4500 F4000
CN4500
IC4500
F4000
29
3-5. Audio
3-5-3. Headphone (HP) Out No Sound
Sound
Do a Factory Setting
No Sound
Sound
Headphone
Use another Headphone
problem
Change B-board
DONE
B* Board Type
Size
PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
30
B* Board Type
Size
PAN ASIA,AMERICA EUROPE
BIS2_Board
_ 32”
40”
BIS2
BIS2
BIL2
BIL2
IC4000
IC4000
IC4000
31
B* Board Type
Size
PAN ASIA,AMERICA EUROPE
BIL2_Board 32” BIS2 BIL2
40” BIS2 BIL2
IC4000
IC4000
32
3-5. Audio
* Please refer to IM for supported HDMI
3-5-4. Analog Audio Input No Sound 3-5-5. HDMI Audio No Sound audio format.
Sound
START
Do a Factory Setting
Sound Sound
Do a Factory Setting
NG
No Sound Change HDMI cable,
Sound HDMI cable ok?
RCA cable
Use another RCA cable
problem No Sound & HDMI cable OK
No Sound & RCA cable OK Sound NG
Analog Change HDMI source,
Sound
Input Check Analog Input Source HDMI source ok?
Source & use another input source
problem
No Sound & HDMI source OK
No
N SSound
d &A
Analog
l IInputt S
Source OK
Sound NG
Yes
Check Any missing Change to supported *HDMI sound
Replace part
parts or pattern Short
format format ok?
No
No Sound & HDMI fformatt OK
Main IC (IC5000) problem
Main IC (IC5000)
or Audio IC (IC4500) problem
Change B-
board
Change B-board
DONE
DONE
B* Board Type
Size
PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
33
3-5. Audio
3-5-6. Analog RF No Sound
NG
RF cable,
Change RF cable NG
ok? UI setting, ok?
Correct UI
(TV System, AFT, Audio Filter)
OK
NG
Change RF RF source,
source/channel ok? OK
OK
Refer “Speaker No NG
Raster sound,
Sound”
ok?
Change B-board
OK
NG OK
Tuning,
Refer “Tuner
Tuner
Problem” ok?
B* Board Type
Size
PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
34
3-5. Audio
3-5-7. USB No Sound
START
Sound
Do a Factory Setting
Sound
No Sound
NG
B* Board Type
Size
DONE PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
35
3-6. Video Problem
3-6-1. General
Picture On Screen
Distorted Or Missing
Yes
Check LED 6x Refer to Power Troubleshoot (STANDBY LED BLINK 6x
times blink? times blinking
No
Backlight
B kli ht tturns N
No
ON? Yes
Check Eco Power
Saving ON?
Yes Refer to IM Eco
No Power Saving
Refer “Tuner
Tuner Setting
Tuner, OK?
Problem”
No
Yes
No
Refer “Video
Video , OK?
Problem”
Yes
No
Refer “Component
Component, OK?
Problem”
Yes
No
Refer “HDMI/MHL Change B- board
HDMI, OK?
Problem”
Yes
No
Refer “HDMI/MHL
MHL, OK?
Problem” B* Board Type
Size
PAN ASIA,AMERICA EUROPE
Yes
32” BIS2 BIL2
Finish 40” BIS2 BIL2
36
3-6. Video Problem
3-6-2. Video & Component Block Diagram
Video/Comp
Share Video /
Component
75ohm 5V IC5000
Input detection
5V
Input detection
37
3-6. Video Problem
B* Board Type
3-6-3. BIS2 Video Troubleshooting Flow Size
PAN ASIA,AMERICA EUROPE
No Picture 32” BIS2 BIL2
40” BIS2 BIL2
Video NG Component
No Picture No Picture
OK OK
OK OK
Check input
NG signal 1.0Vp-p NG R3029, R3031,
Check input signal R3029
at R3029_Y0P line , R3032
1.0Vp-p at R3029 connection/defect
R3031_PB0P line & connection/defect
R3032_PR0P line
OK OK
Confirm R3010, C3009,
NG
Confirm waveform at Confirm R3029 & Confirm waveform at R3029, C3020 (Y0P line)
C3020 (face to IC5000 C3020 connection C3020 (face to IC5000) connection and value
same as Ref1 and value same as Ref2.
(CB input pattern) Confirm waveform at NG
C3022 (face to IC5000) Confirm R3011, C3010,
Ref2 Ref3 same as Ref3. R3031, C3022 (PB0P line)
Confirm waveform at connection and value
OK C3023 (face to IC5000)
same as Ref4.
Ref1 Input CB pattern. Confirm R3012, C3011,
R3032, C3023 (PR0P line)
connection and value
OK
Ref4
IC5000 defect
IC5000 defect
38
B* Board Type
Size
BIS2 FOR VIDEO NG (NO PICTURE) PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
R3029
C3020
J3000
39
B* Board Type
Size
BIS2 FOR VIDEO NG (NO PICTURE) 32”
PAN ASIA,AMERICA
BIS2
EUROPE
BIL2
40” BIS2 BIL2
J3000
40
3-6. Video Problem
B* Board Type
3-6-4. BIL2 Video Troubleshooting Flow Size
PAN ASIA,AMERICA EUROPE
No Picture 32” BIS2 BIL2
40” BIS2 BIL2
Video NG Component
No Picture No Picture
OK OK
OK OK
Check input
NG signal 1.0Vp-p NG R3029, R3031,
Check input signal R3029
at R3029_Y0P line , R3032
1.0Vp-p at R3029 connection/defect R3031_PB0P line & connection/defect
R3032_PR0P line
OK OK
Confirm R3010, C3009,
Confirm waveform at Confirm waveform at R3029, C3020 (Y0P line)
R3029
NG Confirm
C fi R3029 &
C3020 (face to IC5000) C3020 (face to IC5000) connection and value
C3020 connection
same as Ref5 same as Ref6.
and value
(CB input pattern) Confirm waveform at
NG
C3022 (face to IC5000) Confirm R3011, C3010,
Ref6 Ref7 same as Ref7. R3031, C3022 (PB0P line)
Confirm waveform at connection and value
OK C3023 (face to IC5000)
Ref5 same as Ref8. Confirm R3012, C3011,
Input CB pattern. R3032, C3023 (PR0P line)
OK connection and value
Ref8
IC5000 defect
IC5000 d
defect
f t
41
BIL2 FOR VIDEO NG (NO PICTURE)
BIL2 FOR VIDEO NG (NO PICTURE)
J3000
C3020
C3020
R3029
B* Board Type
Size
PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
42
BIL2 FOR COMPONENT NG (NO PICTURE)
( )
J3000
C3023 R3023
C3022
R3010 R3011 C3011
R3031
C3020 R3029
C3009 C3010 R3012
B* Board Type
Size
PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
43
3-6. Video Problem
3-6-5. Auto Switching Component / Video Troubleshooting Flow
Auto switching NG
Input Pr-input NG
at J3000 and check at R3033
3033 de
defect
ect
R3033 = 5V?
OK
Take out
Pr-input at J3000 NG
and check at J3000 defect
R3033 = 0V?
OK
IC5000 defect
B* Board Type
Size
PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
44
3-7. HDMI Problem
3-7-1. General
HDMI Problem
NG
Check HDMI input
p source signal
g or HDMI Signal
g Source Problem or cable
cable. problem
OK
NG
Confirm HDMI input source format / Change HDMI input source to TV supported
resolution supported by TV? format
OK
NG
Change B-board
Check HDMI jack.
OK
B* Board Type
Size
PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
45
3-7. HDMI Problem
3-7-2. BIS2/BIL2 HDMI 1/ HDMI 2 Troubleshooting
Check 5V on OK OK
Check Short Circuit Check OK
CN3601(pin18, 15,
HDMI1, CN3601(pin1,3,4,6,7,9,1 RB3606,RB3607, Change B-board
16), HPD(CL3601)
no picture 0,12) = 3.3V? RB3602,RB3603 (Power
Off)
NG
NG NG
Check input source, Check RB3606, RB3607, Check RB3606,RB3607,
R3710, R3709, R3601 , RB3602, RB3603 RB3602 and RB3603 all
RB3601, R3740, Q3602 connectivity pins condition
and Q3603 connectivity
Check 5V on OK OK
Check Short Circuit Check
HDMI2 CN3600(pin18, 15 OK
CN3600(pin1,3,4,6,7,9,1 RB3608,RB3604,RB360 Change B-board
,16) HPD(JL5008)
no picture 0,12) = 3.3V? 9,RB3605 (Power Off)
NG
NG NG
Check input source, Check RB3608, RB3604,
R3711, R3712, R3692, RB3609, RB3605 Check RB3608, RB3604,
R3742, R3741, R3745 connectivity RB3609, RB3605 all pins
R3724, R3747,R5116, condition
Q3608 and Q3607
B* Board Type
connectivity. Size
PAN ASIA,AMERICA
ASIA AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
46
BIS2
BIS2
45
R374
R3724
Q3607
Pin19
R3698
Q3608
R3692
R5116
R3747
R3712
RB3609 R3711
RB3605
RB3608
RB3604
Pin1
CN3600
3601
CN3
C
Pin1
RB3606
RB3602
RB3607
RB3603
601
R3710
RB36
R3709
R3740
R3601
Q3603 Q3602 Pin19
47
BIS2
BIL2 Q3607
Pin1
RB3606
RB3602
RB3607
RB3603
R3710
1
RB3601
R3709
R3601
R3740
CN3600
CN3601
CN3600
Q3603 Q3602
C
R3692
3724
R3745
Pin19
R3
R3698
Q3608
R5116
R3747
RB3609 R3712
R3711
RB3605
RB3608 RB3604
Pin1
48
3-7. HDMI Problem
3-7-3. HDMI Power Off Checking
HDMI Checking
g Item OK NG
1 and 2 Check RB3602, RB3603, RB3606, RB3607,
RB3604, RB3605, RB3608, RB3609 No Short Short
Pin 1 & Pin 2 No Short Short
Pin 2 & Pin 3 N Sh
No Shortt Sh t
Short
Pin 3 & Pin 4 No Short Short
Pin 5 & Pin 6 No Short Short
Pin 6 & Pin 7 No Short Short
Pi 7 & Pin
Pin Pi 8
49
3-8. Tuner
3-8-1. General
OK
NG
Check JL1001 = +3.3V? Change B Board
OK
Digital
Tuning for Digital or
Analog?
Analog
B* Board Type
Size
PAN ASIA,AMERICA
ASIA AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
50
BIS2 BOARD
BIS2 BOARD
JL1001
B* Board Type
Size
PAN ASIA,AMERICA
ASIA AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
51
BIL2 BOARD
BIL2 BOARD
JL1001
B* Board Type
Size
PAN ASIA,AMERICA
ASIA AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
52
3-8. Tuner
3-8-2. Analog Tuning
FOR ANALOG TUNING: @ PAA,PAD,BR-ISDB,RU-T2. Fig.1
RF level RF level
For BR-ISDB onlyy Destination IFAGC1 (V)
( )
A l T
Analog Tuning
i (dB )
(dBm) (dB V)
(dBuV)
Confirm ANT or Cable selection at UI PAA ‐35 80 TBD
For Other destination
RU‐T2 ‐35 80 TBD
BR‐ISDB ‐35 80 TBD
NG PAD2 ‐35 80 TBD
Channel can be lock?
OK
Check below part mounting
IFAGC1 (V) tolerance ±0.1V
condition OK?
condition,
NG
FB1002, FB1003, C1002,
C1003, R1011, R1012, R1015,
C1012, R1001, R1003, C1016,
R1013
OK
B* Board Type
Size
PAN ASIA,AMERICA
ASIA AMERICA EUROPE
Done (End)
32” BIS2 BIL2
40” BIS2 BIL2
53
BIS2 BOARD
C1002
R1011 R1012
FB1002
C1016
R1013
R1001
C1012
R1015 FB1003 C1003 R1003
54
BIS2 BOARD
R1017 R1018 C1025 C1034 C1038 R1049 R1036 C1030 R1057 C1043 C1044
R1005
R1004
R1016
R5015
R1011 R1012
C1002
C1003
R5016
FB1002
FB1003
R1015 RB5004
R1006
R1007
C1008 C1009
R1010
R1009
C1001
C1000
C1069
C1070
R1024
C1016
R1013
R1001 C1012
R1003
R1015
R1012
R1011
FB1002
FB1003
R1013
C1002 C1003
C1016
57
3-8. Tuner B* Board Type
3-8-3. Digital Tuning Size
PAN ASIA,AMERICA EUROPE
Digital Tuning
FOR DIGITAL TUNING: @ RU-T2,PAD2,BR-ISDB 32” BIS2 BIL2
For BR-ISDB only
40” BIS2 BIL2
OK
Sound is normal? Check IC5000 (MTK)
No sound
Error free
Check IC5000 (MTK) and
Confirm BER of digital RF by Service mode
mount condition in TS line
NG
NG
Confirm Power supply for Digital Demod Check Power supply
DEMOD_VIN and 3.3V Circuit for Digital Demod
OK
OK
58
BIL2 BOARD
R1038 R1032 C1072 R1030 R1028 R1016 R1003 R1001 C1012 C1022 C1004 C1005
R1006
R1007
R1004
R1004
R1005
C1069
C1044 R1025
C1043
C1070
FB100
2
FB100
3
C1000
C1001
C1009
R5016
R5015 R1050 R1057 R1036 C1030 C1038 R1049 C1034 R1018 R1017 C1008 R1010 R1009
BIL2 BOARD
RB1004
R5201 R5202
3-9. CI ( For Europe)
3-9-1. General
CI+ No
Invalid key No
Yes OK
Invalid Key Insert CICAM and Main IC NG
Check CI routing
Change B Board Check CI 5V Change B Board
No NG
OK
61
Check CI 5V
62
Check CI Detection Pin
63
Check CI Routing
2
1 Confirm these 7 network resistor
is mount properly.
3
4
5 6
7
64
3-10. Tact Buttons
3-10-1. General
OK
*Check NG
Voltage Level at
R9901/R9902 /
Tact Key
OK
Change B-board
B* Board Type
Size
,
PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
65
BIS2 BOARD
66
BIL2 BOARD
67
3-11. IR Troubleshooting
3-11-1. General
TV cannott be
b controlled
t ll d
by remote commander
NG
NG
OK
Confirm Harness connection
Harness loose connection
OK on B-Board
B Board and HK
HK-2
2 Board
NG
OK
Ch
Change H
Harness Harness NG
NG
OK
Change HK
HK-2
2 board HK-2 board NG
NG
B* Board Type
Change B-board Size
,
PAN ASIA,AMERICA EUROPE
32” BIS2 BIL2
40” BIS2 BIL2
68
SECTION 4
SERVICE ADJUSTMENTS
4-1. Accessing Service Mode
4-2. Accessing Software Version
1) Go to TV standby condition by remote commander.
1) Press (Enter) or button on Remote to enter status information.
2) Press “i+ (info)”, “5”, “Volume +” then “TV power” on remote.
3) You can see Service Mode on display.
4
Remote Commander
Remote Commander
Screen Sample
Remote Commander
4-3. Accessing Self Diagnostic History 4-4. Accessing Self Diagnostic Menu
1) Press (Enter) button on Remote to enter Self Check Mode. 1) Go to TV standby condition by remote commander.
2) Press “i+ (info)”, “5”, “Volume -” then “TV power” on remote.
3) To
T Exit
E it – Press
P Power
P Off & On.
O
Number of Standby
Error count
LED flashings Error name
Remote Commander
0- indicates no error
Screen Sample was detected.
1- indicates an error
was detected.
Screen Sample
2) Press Enter button on Remote to back to Service Mode Total Operation Time [h] – Boot Count – Panel Operation Time [h]
(max 65535) (max 65535) (max 65535)
•Total Operation Time and Panel Operation Time and is recorded every 1 h.
Remote function:
Error history clear : <8> -> <0>
Panel operation time clear: <7> -> <0>
Screen Sample
70
Service Adjustment
Screen Sample
Remote Commander
Note: * The font color of YES is change to black when it is selected.
4) If YES is
i selected,
l t d the
th iinputt d
data
t iis saved
d iinto
t EEPROM
EEPROM.
Screen Sample
SERIAL NUMBER EDIT is grayed out and the serial number that has
2) Press or button to select number
been input is displayed.
. * The font color of YES is change to black when it is selected. User will not able to edit anymore.
Remote Commander
Select NO if input data is incorrect. Note : * The font color of SERIAL NUMBER is change to orange
Press <Enter> to save answer. after YES is selected.
71
Service Adjustment
5) If NO is selected, the input data is not saved into EEPROM. 4-6. Accessing Model Name Edit
The serial number that has been input is displayed.
User can still edit the Serial Number. 1) Press button on Remote to edit Model Name.
Remote Commander
Screen Sample
p
S
Screen Sample
S l
Note : * The font color of NO is change to black when it is
2) Press or button on Remote to select character.
selected.
Remote Commander
Screen Sample
Note : * The font color of SERIAL NUMBER is white after NO is selected.
Screen Sample
72
Service Adjustment
Screen Sample
Note: *The font color of NO is change to Note :* The font color of MODEL NAME
black when it is selected. is white after NO is selected.
73
Diagrams
SECTION 5
DIAGRAMS
5-1 CIRCUIT BOARD LOCATION
5-1.CIRCUIT
5-1-1. 32”
BIS2 BOARD (PAN ASIA, AMERICA)
BIL2 BOARD (EUROPE)
PANEL ORNAMENTAL
5-1-2 40”
5-1-2. 40
HK BOARD
BIS2 BOARD (PAN ASIA, AMERICA) BIL2 BOARD (EUROPE)
74
Diagrams
USB2.0
Indicator LED/SIRCS LED
60Hz backlight
Switch Unit (4keys) HDMI 1(ARC)
Embedded On
B
Boardd LED
Driver
HDMI2
LVDS
MT5309MUDT
HP/
HP AMP A-OUT
Embedded
DDR3 1Gb
NAND Flash
I2S
2GB
IF
SP Audio
AMP
75
Diagrams
USB2 0
USB2.0
Indicator LED/SIRCS LED
60Hz backlight
Switch Unit (4keys) HDMI 1(ARC)
Embedded On
Board LED
Driver
HDMI2
LVDS
MT5561OUHT
S/FPDIF
Opt Ether HP AMP
HP/
A-OUT
PHY
Embedded
DDR3 2Gb
NAND Flash
I2S
2GB
IF P TS
P-TS
Ext.
Demod
SP Audio
AMP IF
I2C
19 5V ffrom AC adapter
19.5V d t / A3 Tuner
T
Module Component
12V from Car Battery Composite
DC-IN EEPROM SUT-RE231
Component/Composite
128Kb
76
Diagrams
USB2 0
USB2.0
Indicator LED/SIRCS LED
60Hz backlight
Switch Unit (4keys) HDMI 1(ARC)
Embedded
LED
Driver
HDMI2
LVDS
MT5561GUHT
Ether HP/
HP AMP A-OUT
PHY
Embedded
DDR3 2Gb
NAND Flash
I2S
2GB
IF P TS
P-TS
Ext.
Demod
Audio
SP AMP IF
SUT-RA31 Composite
DC-IN Component/Composite
77
Diagrams
USB2.0
Indicator LED/SIRCS LED
60Hz backlight
PCMCIA
Switch Unit (4keys) HDMI 1(ARC)
Embedded on board P-TS
LED
Driver P-TS HDMI2
LVDS
MT5561TUHT
S/FPDIF
Opt Ether Embedded HP AMP
HP/
PHY
A-OUT
MHL2.0
Embedded Demod
DDR3 2Gb DVB-T/C
NAND Flash
I2S
2GB
IF P-TS
Ext.
SP Audio
Demod
5W+5W AMP IF
I2C
19.5V from AC adapter A3 Tuner
Module Component
Composite
DC-IN EEPROM SUT-RE231
Component/Composite
128Kb
78
Diagrams
CN32
BL_VCC01 1 NC
BL_VCC02 2 1 2 1 LED_VCC
BL_VCC03 3 NC ` 4 2 LED1‐
BL_LED01 4 2 5 3 LED2‐
BL_LED02 5 3 6 4 LED3‐
BL_LED03 6 4 CN100
BL_LED04 7 NC 1‐821‐144‐11
BL_LED05 8 NC
CN9000
1‐821‐148‐11
79
Diagrams
CN32
BL_VCC01 1 NC
BL_VCC02 2 1 2 1 LED_VCC
BL_VCC03 3 NC ` 4 2 LED1‐
BL_LED01 4 2 5 3 LED2‐
BL_LED02 5 3 6 4 LED3‐
BL LED03
BL_LED03 6 4 CN100
BL_LED04 7 NC 1‐821‐144‐11
BL_LED05 8 NC
CN9000
1‐821‐148‐11
80
Diagrams
HK board NC 2 50 TCON_RDY
NC 3 49 NC
STBY+3.3V 1 1 1 1 STBY_3.3V LUT_SEL2 4 48 LUT_SEL2
GND 2 5 3 2 LED_POWER LUT_SEL1 5 47 LUT_SEL1
CN100 LED_POWER 3 2 4 3 LED_STBY LUT_SEL0 6 46 LUT_SEL0
1‐819‐474‐11 LED_STBY 4 3 5 4 SIRCS NC 7 45 NC
SIRCS 5 4 2 5 H_GND NC 8 44 PANEL_SEL
LED_AMBER 6 6 6 6 LED_AMBER BUS_SW 9 43 BUS_SW
CN100 CN9900 NC 10 42 NC
1‐821‐146‐11 SDA 11 41 SDA_C
SCL 12 40 SCL_C
GND 13 39 GND
RX4P_EVEN 14 38 RX1_EP_I
RX4N_EVEN 15 37 RX1_EN_I
51P FFC
RX3P_EVEN 16 36 RX1_DP_I
RX3N_EVEN 17 35 RX1_DN_I
GND 18 34 GND
RXCLKP_EVEN 19 33 RX1_CLKP_I
RXCLKN_EVEN 20 32 RX1_CLKN_I
GND 21 31 GND
RX2P_EVEN 22 30 RX1_CP_I
RX2N EVEN
RX2N_EVEN 23 29 RX1 CN I
RX1_CN_I
RX1P_EVEN 24 28 RX1_BP_I
RX1N_EVEN 25 27 RX1_BN_I
SPEAKER FRONT RX0P_EVEN 26 26 RX1_AP_I
Rch R+ (Termi na l # 187) 1 1 1 4 L+ RX0N_EVEN 27 25 RX1_AN_I
R‐ (Termi na l # 110) 2 2 2 3 L‐ GND 28 24 GND
2 2 R‐ RX4P_ODD 29 23 RX0_EP_I
1 1 R+ RX4N_ODD 30 22 RX0_EN_I
SPEAKER FRONT CN4500 RX3P_ODD 31 21 RX0_DP_I
Lch L‐ (Termi na l # 110) 2 3 1‐842‐566‐12 RX3N_ODD 32 20 RX0_DN_I
L+ (Termi na l # 187) 1 4 GND 33 19 GND
RXCLKP_ODD 34 18 RX0_CLKP_I
RXCLKN_ODD 35 17 RX0_CLKN_I
GND 36 16 GND
RX2P_ODD 37 15 RX0_CP_I
RX2N_ODD 38 14 RX0_CN_I
AC ADAPTOR RX1P_ODD 39 13 RX0_BP_I
19.5V ADAPT RX1N_ODD 40 12 RX0_BN_I
GND RX0P_ODD 41 11 RX0_AP_I
J6000 RX0N_ODD 42 10 RX0_AN_I
1‐843‐777‐11 GND 43 9 GND
GND 44 8 GND
GND 45 7 GND
NC 46 6 NC
POWER 47 5 VI N
POWER 48 4 VI N
POWER 49 3 VI N
POWER 50 2 VI N
POWER 51 1 VI N
CN8600
1‐843‐107‐11
BL_VCC01 1 NC CN40A
BL_VCC02 2 1 2 1 VCC
BL_VCC03 3 2 4 2 LED1‐
BL_LED01 4 2 5 3 LED2‐
BL_LED02 5 3 6 4 LED3‐
BL_LED03 6 4 CN200
BL_LED04 7 1 1-821-144-11
BL_LED05 8 3
CN9000
1-821-148-11 CN40B
7 1 LED4‐
3 2 LED_VCC
8 3 LED5‐
CN300
1-821-143-11
81
Diagrams
5-3-4 40”
5-3-4. 40 (BIL2) HK board
LVDS _SEL
NC
1
2
51
50
SEL1 / LVDS
/
TCON_RDY
NC 3 49 NC
STBY+3.3V 1 1 1 1 STBY_3.3V LUT_SEL2 4 48 LUT_SEL2
GND 2 5 3 2 LED_POWER LUT_SEL1 5 47 LUT_SEL1
CN100 LED_POWER 3 2 4 3 LED_STBY LUT_SEL0 6 46 LUT_SEL0
1‐819‐474‐11 LED_STBY 4 3 5 4 SIRCS NC 7 45 NC
SIRCS 5 4 2 5 H_GND NC 8 44 PANEL_SEL
LED_AMBER 6 6 6 6 LED_AMBER BUS_SW 9 43 BUS_SW
CN100 CN9900 NC 10 42 NC
1‐821‐146‐11 SDA 11 41 SDA_C
SCL 12 40 SCL_C
GND 13 39 GND
RX4P_EVEN 14 38 RX1_EP_I
RX4N_EVEN 15 37 RX1_EN_I
51P FFC
RX3P_EVEN 16 36 RX1_DP_I
RX3N_EVEN 17 35 RX1_DN_I
GND 18 34 GND
RXCLKP_EVEN 19 33 RX1_CLKP_I
RXCLKN_EVEN 20 32 RX1_CLKN_I
GND 21 31 GND
RX2P_EVEN 22 30 RX1_CP_I
RX2N_EVEN 23 29 RX1_CN_I
RX1P EVEN
RX1P_EVEN 24 28 RX1 BP I
RX1_BP_I
RX1N_EVEN 25 27 RX1_BN_I
SPEAKER FRONT RX0P_EVEN 26 26 RX1_AP_I
Rch R+ (Termina l # 187) 1 1 1 4 L+ RX0N_EVEN 27 25 RX1_AN_I
R‐ (Termina l # 110) 2 2 2 3 L‐ GND 28 24 GND
2 2 R‐ RX4P_ODD 29 23 RX0_EP_I
1 1 R+ RX4N_ODD 30 22 RX0_EN_I
SPEAKER FRONT CN4500 RX3P_ODD 31 21 RX0_DP_I
Lch L‐ (Termina l # 110) 2 3 1‐842‐566‐12 RX3N_ODD 32 20 RX0_DN_I
L+ (Termina l # 187) 1 4 GND 33 19 GND
RXCLKP_ODD 34 18 RX0_CLKP_I
RXCLKN ODD
RXCLKN_ODD 35 17 RX0 CLKN I
RX0_CLKN_I
GND 36 16 GND
RX2P_ODD 37 15 RX0_CP_I
RX2N_ODD 38 14 RX0_CN_I
AC ADAPTOR RX1P_ODD 39 13 RX0_BP_I
19.5V ADAPT RX1N_ODD 40 12 RX0_BN_I
GND RX0P_ODD 41 11 RX0_AP_I
J6000 RX0N_ODD 42 10 RX0_AN_I
1‐843‐777‐11 GND 43 9 GND
GND 44 8 GND
GND 45 7 GND
NC 46 6 NC
POWER 47 5 VIN
POWER 48 4 VIN
POWER 49 3 VIN
POWER 50 2 VIN
POWER 51 1 VIN
CN8600
1‐843‐107‐11
BL_VCC01 1 NC CN40A
BL_VCC02 2 1 2 1 VCC
BL_VCC03 3 2 4 2 LED1‐
BL_LED01 4 2 5 3 LED2‐
BL_LED02 5 3 6 4 LED3‐
BL_LED03 6 4 CN200
BL_LED04 7 1 1-821-144-11
BL_LED05 8 3
CN9000
1-821-148-11 CN40B
7 1 LED4‐
3 2 LED_VCC
8 3 LED5‐
LED5
CN300
1-821-143-11
82
S
Sony Visual
Vi l Products
P d t IncI
Sony EMCS (Malaysia) Sdn. Bhd. English
9-888-162-01 HESRDM © 2014. 07
83
APPENDIX-1 How to update TV for Service Update
How to update TV Software (1)
1
1. Please download TV firmware image from Server in each region on your PC
Please download TV firmware image from Server in each region on your PC.
(filename: sony_fwboot_2014_<Version>_<Dest_ID>.zip, Refer the matrix of this page)
2. Extract TV firmware image and you will get 2files.
(
(sony_fw_2014_<Version>_<Dest_ID>.pkg
f 2014 V i D t ID k & sony_boot_2014_<Version>_<Dest_ID>.bin)
& b t 2014 V i D t ID bi )
3. Copy sony_fw_2014_<Version>_<Dest_ID>.pkg file to the root directory of USB pen
drive. (ex: sony_fw_2014_1500_STPDV2.pkg)
5. Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
6. Insert the AC plug.
84
How to update TV Software (2)
7. Press <Power> Key to turn on the TV.
Please confirm LED under SONY logo it turn to GREEN.
Please confirm LED under SONY logo, it turn to GREEN
8. After 20‐30 seconds, the LED is turn to Amber and blink.
LED blinking indicates “Under SW Update”.
IMPORTANT NOTE: PLEASE DO NOT PULL OUT
THE AC PLUG DURING THIS STATE.
9. After 1‐2 minutes, LED blinking will finish. Please press <Power> key.
If “SONY”
If SONY Logo displays the screen and LED is turn to GREEN, Software update is
Logo displays the screen and LED is turn to GREEN Software update is
success.
10. Pull out the USB pen drive from TV.
How to update TV Software (3)
11. TV on standby and Enter Service Mode. Press “i+ (info)”, “5”, “Volume +” then “TV
power” on remote.
12. Select “Status Information” item and Press <Enter> key.
13. Confirm SW,NVM,Boot,Panel ID,PQ,AQ,Wi‐Fi(*1) Version.
12
13
15
14.
14 Press <Return> to back Service Mode Menu.
P R b kS i M d M
15. Select “UART Selection” by ↑↓ key, and select “No log” item by ←→ Key and press
<Enter> key for Selection.
y
16. Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
17. Insert the AC plug.
18. Press <Power> Key to turn on the TV.