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  • Lexmark XM1145 - ERROR 155.00

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    JOSE
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    This document provides steps to troubleshoot a cartridge gearbox service check error for a Lexmark XM1145 printer. The steps include checking the toner cartridge alignment, removing and reinstalling the cartridge, checking for damage, running a print test, replacing the cartridge, checking the gearbox rotation and connection, and potentially replacing the controller board or gearbox. Following the steps methodically helps isolate whether the problem is with the cartridge, connection, or requires replacement of the controller board or entire gearbox unit.

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    This document provides steps to troubleshoot a cartridge gearbox service check error for a Lexmark XM1145 printer. The steps include checking the toner cartridge alignment, removing and reinstalling the cartridge, checking for damage, running a print test, replacing the cartridge, checking the gearbox rotation and connection, and potentially replacing the controller board or gearbox. Following the steps methodically helps isolate whether the problem is with the cartridge, connection, or requires replacement of the controller board or entire gearbox unit.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    Download as pdf or txt
    380 views3 pages

    Lexmark XM1145 - ERROR 155.00

    Uploaded by

    JOSE
    This document provides steps to troubleshoot a cartridge gearbox service check error for a Lexmark XM1145 printer. The steps include checking the toner cartridge alignment, removing and reinstalling the cartridge, checking for damage, running a print test, replacing the cartridge, checking the gearbox rotation and connection, and potentially replacing the controller board or gearbox. Following the steps methodically helps isolate whether the problem is with the cartridge, connection, or requires replacement of the controller board or entire gearbox unit.

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    Flag for inappropriate content
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    11/2/2021 Cartridge gearbox service check | Lexmark XM1145

    MobileTech > Diagnostics and troubleshooting > Printer hardware errors > 155 errors >
    Cartridge gearbox service check

    Lexmark XM1145

    Cartridge gearbox service check

    Action Yes No

    Step 1 Go to step 2. Go to step 3.


    Is the button aligned
    with the front of the
    toner cartridge?

    Step 2 Go to step 5. The problem is solved.


    1. Remove the toner
    cartridge.
    2. Clear the paper
    jam.

    Does the problem


    remain?

    Step 3 Go to step 4. The problem is solved.


    1. Remove, and then
    reinstall the toner
    cartridge. Make
    Action Yes No
    sure that it is
    https://infoserve.lexmark.com/ids/sma/ids_topic.aspx?root=v28364831&id=v42464586&topic=v31710465&productCode=Lexmark_XM1145&loc=… 1/3
    11/2/2021 Cartridge gearbox service check | Lexmark XM1145

    properly seated.
    2. Check the toner
    cartridge, toner
    cartridge button,
    and cartridge
    plunger for
    damage. Replace if
    necessary.
    3. Make sure that the
    latest firmware is
    installed.

    Does the problem


    remain?

    Step 4 Go to step 5. The problem is solved.


    Run a print test.

    Does the problem


    remain?

    Step 5 Go to step 6. The problem is solved.


    Replace the toner
    cartridge

    Does the problem


    remain?

    Step 6 Go to step 7. Replace the cartridge


    Check the gears on the gearbox. See Cartridge
    cartridge gearbox for gearbox removal.
    proper rotation and for
    wear or damage.

    Does it rotate
    properly and is it free
    of wear or damage?
    Action Yes No
    St 7 G t t 8 R t th bl
    https://infoserve.lexmark.com/ids/sma/ids_topic.aspx?root=v28364831&id=v42464586&topic=v31710465&productCode=Lexmark_XM1145&loc=… 2/3
    11/2/2021 Cartridge gearbox service check | Lexmark XM1145
    Step 7 Go to step 8. Reseat the cable.
    Check the cartridge
    gearbox cable for
    proper connection to
    the controller board.

    Is it properly
    connected?

    Step 8 Replace the controller Replace the cartridge


    Check the cartridge board. See Controller gearbox. See Cartridge
    gearbox cable for board removal. gearbox removal.
    damage.

    Is it free of damage?

    https://infoserve.lexmark.com/ids/sma/ids_topic.aspx?root=v28364831&id=v42464586&topic=v31710465&productCode=Lexmark_XM1145&loc=… 3/3

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