TESDA-QP-02-F02

Rev. No.00-03/01/17

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY

CALABARZON REGION

East Service Road, South Luzon Expressway, Taguig City, Metro Manila, Philippines
4,
f ) S Trunk lines: (02) 697-4342/ 697-5668/ 697-2407 a Telefax No.: (02) 815-3553
4Nebsite: http://www.tesdacalabarzon.com

DOCUMENT TRACKING SLIP

Doc. Control No.: RO4A-21-00352 Cross-Reference No/s:

Subject: IMPLEMENTING GUIDELINES ON THE TESDA SEAL OF INTEGRITY FOR ASSESSMENT CENTERS

Origin of Documents: Office of the Director General (ODG) Date/Record: 2/11/2021

To (Recipient):

Ben-Hur (Cavite) Marlon (PTC Rosario) P. Lode (PTC Paliparan)

P` Francis (Laguna) Pc Benny (JZGMSAT) Vergel (PTC Calauan)

Done (Batangas) Gerry (RTC Batangas) Annalyn (PTC-Lipa)

Zory (Rizal) P" Rey (PTC Binangonan) Vangie (PTC Cainta)

Irene (PTCTaytay)

P. Gerry (Quezon) Lizza (BPTI) Ceferino (QNAS)

Racy (PTC San Antonio)

P" Yen (ROD) Milet (FASD)

r Others:
Action
Required:
P. For Information For Appropriate Action, please r For File
Remarks / Instructions:

Signature:

Responsible Unit / IN OUT

Date Time Action Taken / Remarks Date Time Signature
Personnel

ihnstruction: Responsible Unit/Personnel taking final action must return this slip with a copy of the documented action, e.g., letter, memo, etc.
(if applicable) to the Regional/ Provincial Records Controller immediately, guided by the required 10-day response time.
 TESDA CIRCULAR
SUBJECT: Implementing Guidelines on the TESDA Page 1 of J2 Pages
Seal of Integrity for Assessment Centers Number WY series of
2021
DATE ISSUED: EFFECTIVITY: SUPERSEDES:
January 18, 2021 Upon Issuance

In line with the Authority's continuing effort to further quality-assure the

implementation of the assessment and certification program and establish a
system of recognizing the Accredited Assessment Centers, the following
guidelines on the TESDA Seal of Integrity for Assessment Centers are hereby
issued:

Program Description

The TESDA Seal of Integrity is an institution-based award granted to

Accredited Assessment Centers who have consistently adhered to TESDA
operating procedures and quality management principles in the conduct of
assessment delegated by TESDA.

The TESDA Seal of Integrity for Assessment Centers is anchored on the

ASEAN Guiding Principles for Quality Assurance of Competency Assessment
and Certification System and aligned with the requirements of the ISO 17024
Standard for Certification of Persons.

The Award shall cover the Accredited Assessment Center's governance

and management; demonstration of principles of accountability; transparency;
independence; confidence and standards; continuous improvement and
flexibility of services. The Award shall utilize objective and evidence-based
criteria which are translated into numerical points.

Inasmuch as the criteria encompass the governance and management of

the institution, the TESDA Seal of Integrity for Assessment Centers shall be
granted to the institution, as a whole.

Objectives:

The TESDA Seal of Integrity for Accredited Assessment Centers shall

have the following objectives:

1. Identify Accredited Assessment Centers (ACs) that have surpassed

the minimum requirements as stipulated in the PTCACS:

2, Recognize the AC that had continuously and consistently maintained

its institutional performance in preserving the integrity of assessment
delegated by TESDA:

3. Enhance the quality of implementation of assessment and certification

to protect the interest of the stakeholders with reassurance of
continuing improvement and innovation: and

'
tie, TECHNICAL EDUCATION AND SKILLS DEVELOPMENT
d
AUTHORITY (REGION IY-A)
Wage

RECEIVER
SIGN At1-110::
NAME:
()AYE:
 TESDA CIRCULAR
SUBJECT: Implementing Guidelines on the TESDA Page 2 of 12 Pages
Seal of Integrity for Assessment Centers Number series of
2021
DATE ISSUED: EFFECTIVITY: SUPERSEDES:
January 18, 2021 Upon Issuance

4. Adapt, apply and promote the ASEAN Guiding Principles for Quality
Assurance of Competency Assessment and Certification System and
align with the requirements of the ISO 17024:2014 or the Standard
General Requirements for bodies operating Certification of Persons.

III. Definition of Terms

The following terms shall be used in this guidelines:

Accredited Assessment Center (AC) — refers to an establishment

officially authorized by TESDA to manage the assessment activities of
candidates for national certification for a specific qualification. This
shall include among others the TESDA Technology Institutions,
Private Technical Vocational Institutions, Higher Education Institutions
(HEls), State Universities and Colleges (SUCs), Local Colleges and
Universities (LCUs), Training Centers, and enterprises.

Assessment Center Manager — refers to the person/senior level staff

from the Assessment Center designated to manage the assessment
activities and processes.

Candidate — refers to individual subjected to competency assessment

process
Candidate Status — refers to an assessment center that has been
categorized as not yet eligible for the TESDA Seal of Integrity for
Assessment Center due to the need to strengthen areas where
weaknesses have been identified based on the criteria. The total
weighted score categorized as candidate status ranges from 300 to
450 points.
Competency Assessment — refers to the process of collecting
evidence and making judgements on whether competency has been
achieved.

Competency Assessment Tools (CATs) — refer to the assessment

package containing set of materials used for assessment, i.e.,
assessment instrument, the specific instructions for gathering and
interpreting evidence, specific instructions to candidates, and rating
sheets.

External Validator — refers to a technical person who is experienced

and knowledgeable in the assessment and certification system with no
affiliation, conflict of interest or conflict of duty to any AC-applicant
who will act as the third evaluator.

2age
 TESDA CIRCULAR
SUBJECT: Implementing Guidelines on the TESDA Page 3 of 12 Pages
Seal of Integrity for Assessment Centers Numberc:Ok series of
2021
I DATE ISSUED: EFFECTIVITY: SUPERSEDES:
I January 18,2021 Upon Issuance

Qualification — refers to a package of competencies describing a

particular function or job role existing in the economic sector, covering
the work activities required to undertake a particular job role.
Recognition of Prior Learning (RPL) — refers to the acknowledgement
of an individual's currently possessed skills, knowledge and attitude
acquired through previous training, work, or life experiences.

Self-Evaluation Guide — refers to the checklist, which the applicant-AC

shall accomplish to determine their relative scores against the
indicators provided. The required evidence is also provided. This will
help the applicant-ACs determine if the qualification being applied for
will meet the required points for the Award.

TESDA Seal of Integrity for Assessment Centers - refers to the Award

given to an Assessment Center that has surpassed the minimum
requirements of an Assessment Center as stipulated in the PTCACS
and had continuously and consistently maintained the integrity of
assessment delegated by TESDA.

IV. General Policies

The TESDA Seal of Integrity for Assessment Centers shall be

mandatory for TESDA Technology Institutions but voluntary for other
Accredited Assessment Centers.

It shall be based on the center's institutional performance in

continuously and consistently maintaining the integrity of the conduct
of assessment per accredited qualification.

It shall use an objective and evidence-based criteria, aligned with the

ASEAN Guiding Principles for Quality Assurance of Competency
Assessment and Certification System and the requirements of the ISO
17024:2014 Standard or the Standard. General Requirements for
bodies operating Certification of Persons.

V. Criteria for Eligibility

To qualify, the AC must:

1. Have been in operation for at least two (2) years and have conducted
assessment for at least a minimum of ten (10) batches or 100
candidates, regardless of qualifications assessed.
 TESDA CIRCULAR
SUBJECT: Implementing Guidelines on the TESDA Page 4 of j2 Pages
Seal of Integrity for Assessment Centers Number 00i series of
2021
DATE ISSUED: EFFECTIVITY: SUPERSEDES:
January 18, 2021 Upon Issuance

Have undergone compliance audit at least twice and non-conformities,

if any, have been closed;

No unresolved adverse findings from the regular and special/spot

audits and inspection conducted by PO/RO/NISP/IAS. in any program
offered by the institution, be it training or assessment

No unsettled complaints from stakeholders: and

Compliant with relevant statutory and regulatory requirements.

VI. Board of Judges

1. The Regional Technical Education and Skills Development Committee

(RTESDC) shall serve as the Regional Board of Judges.

2. The Regional Board of Judges (RBOJs) shall:

Send a member to act as observer/panel in the on-site visit of the

applicant-AC;
Deliberate on the AC 's organizational performance based on the
conduct of assessment; and
Approve and endorse qualified AC-applicants for the TESDA Seal
of Integrity to the National Board of Judges through the TESDA
Regional Office. Assessment Centers classified under Candidate
Level Status shall not be endorsed to the National Board of
Judges.

3. The National Board of Judges (NBOJs) for the STAR for WET
Programs shall also serve as the NBoJ for the TESDA Seal of
Integrity for Assessment Centers.

4. The National Board of Judges shall:

Send a member/representative to act as panel/observer in the on-

site visit of the AC-applicant endorsed by the Regional Board of
Judges;
Deliberate on the AC-applicants endorsed by the External
Valldators in accordance with national priorities and additional
criteria that may be set by the NBoJ;
Confer the TESDA Seal of Integrity to qualified AC-applicants; and

4j Page
 TESDA CIRCULAR
SUBJECT: Implementing Guidelines on the TESDA Page 5 of i2 Pages
Seal of Integrity for Assessment Centers NumberI series of
2021
DATE ISSUED: EFFECTIVITY: SUPERSEDES:
January 18.2021 Upon Issuance

VII. Support Committees

The following Support Committees with their corresponding roles shall be

organized in the implementation of the TESDA Seal of Integrity:

1. Regional Review Committee (RRC)

1,1 The Regional Review Committee (RRC) shall be composed of the

following;

Regional Director;
CAC Focal Provincial Director;
C. Regional Operations Division Chief:
d. One member of the Regional Board of Judges.

The Regional Director may designate another Provincial Director in case

applicants are within the area of jurisdiction of the CAC Focal Provincial
Director. The Regional Office shall provide administrative, financial and
technical support to the RRC.

1.2 The roles of the RRC are as follows:

Conduct social marketing and advocacy program on the

TESDA Seal of Integrity for Assessment Centers in their
region;
Evaluate the accomplished self-evaluation instrument and
the supporting documents received, and inform the applicant-
AC through the concerned TESDA Provincial Office the
lacking documents that have to be completed and/or any
non-conformities that have to be addressed;
Conduct on-site visit to the AC to validate the self-
assessment ratings and conformance to the documentary
requirements; and
Prepare evaluation report and endorse the AC-applicants to
the Regional Board Judges for deliberation;

2. External Validators

2.1The External Validators shall have the following qualifications:

Must have at least three (3) years of experience/knowledge in
the assessment and certification program;
Must be an effective communicator, and acknowledged
leader in his/her discipline with a high standard of
professionalism;

Wage
 TESDA CIRCULAR
SUBJECT: Implementing Guidelines on the TESDA Page 6 of 12 Pages
Seal of Integrity for Assessment Centers Number007 series of
2021
DATE ISSUED: EFFECTIVITY: SUPERSEDES:
January 18, 2021 j Upon Issuance

d. Must have undergone training and with related experience in

quality assurance (e.g. ISO, PQA, APACC, QMS Audit).
2.2 The External Validators shall perform the following responsibilities:

Conduct interview with the AC Quality Team;

Review documents relevant to the criteria of the TESDA Seal of
Integrity;
Visit facilities, review researches and other projects as
necessary;
Interview officials, assessors, and candidates of the Applicant-AC;
Discuss results of the validation with the Head of the AC and/or
Quality Team;
Endorse to NBoJ the ACs that meet the criteria based on their
evaluation; and
Present and defend evaluation results and rating to the National
Board of Judges (NBoJs).

3. TESDA Seal of Integrity for Assessment Centers National

Secretariat

The Certification Office (CO) shall act as the National Secretariat for the
TESDA Seal of Integrity for Assessment Centers, The National Secretariat
shall be responsible for the following:

Act as Secretariat to the National Board of Judges;

Coordinate with the Regional Offices on the activities related
to the TESDA Seal of Excellence for Assessment Centers;
Organize the Awarding Ceremony; and
Document all activities on the TESDA Seal of Integrity for
Assessment Centers.

4. AC Quality Management Team

4,1 AC Quality Management Team has the responsibility of

managing the QIVIS of the AC. They shall:

Prepare all documents necessary for the application and

validation of the AC to be subjected to the TESDA Seal of
Integrity; and
Respond to all queries of RRC, External Validators, and
National Board of Judges.

Wage
 TESDA CIRCULAR
SUBJECT: Implementing Guidelines on the TESDA Page 7 of jZ Pages
Seal of Integrity for Assessment Centers Number series of
2021
DATE ISSUED: EFFECTIVITY: SUPERSEDES:
January 18, 2021 Upon Issuance

VIII. Application Procedures

1. The applicant-ACs must have attended the capability building program

conducted by the Certification Office.

2. ACs interested to participate in the TESDA Seal of Integrity shall apply

at the TESDA Provincial Office (PO) that has jurisdiction over their
accreditation. Application documents and other required forms and
checklist of requirements shall be provided by the PO or can be
downloaded from the TESDA website: www.fesda.doitoh

3. The Applicant-AC shall submit the following documents to the TESDA

Provincial Office:

Letter of intent applying for the TESDA Seal of Integrity for

AC;
Accomplished Self-evaluation instrument (Annex A) with the
required up-to-date documents attached;
Profile of the AC (not more than 2 pages); and
Composition of AC Quality Management Team signed by the
AC Manager.

4. The TESDA Provincial Office shall check the completeness and

correctness and evaluate the documents including conformity of the
application to the Self-evaluation instrument requirements,

5. The TESDA Provincial Director shall endorse applicant-AC that

meets the TESDA Seal of Integrity criteria based on the self-
evaluation score of the AC to the RRC. The AC which falls under
Candidate Status Level or below shall be advised to work on
identified areas for improvement to qualify their AC to the TESDA
Seal of Integrity in the future.

6. The RRC shall invite a member of the RBoJs to join the on-site visit
at least two weeks before the scheduled date.

7. The RRC shall meet at least 2 days prior to the conduct of the actual
on-site visit, to discuss the roles and responsibilities of each member
and the criteria and sub-criteria to be used during actual on-site
validation.

8. The RRC shall conduct actual on-site visit of the AC to validate and
evaluate using the TESDA Seal of Integrity criteria vis-A-vis the self -
evaluation scores of the AC.

7 P
 TESDA CIRCULAR
SUBJECT: Implementing Guidelines on the TESDA Page 8 of 12 Pages
Seal of Integrity for Assessment Centers Number a series of
2021
DATE ISSUED: EFFECTIVITY: SUPERSEDES:
January 18,2021 Upon Issuance

At the closing meeting of the on-site visit, the eligibility to the TESDA
Seal of Integrity shall be determined. The applicant-AC that meets
the criteria per RRC evaluation shall be endorsed to the RBoJ.
Applicant-AC that failed to meet the TESDA Seal of Integrity criteria
shall be required to work on their areas for improvement before re-
applying for the said Award.
The RBoJs shall deliberate on the application of the applicant-AC
for TESDA Seal of Integrity Award based on the criteria. If found
meritorious, it shall be endorsed to the NBoJs through the TESDA
Regional Office.

The National Validation of all applicant-ACs shall be conducted by a

team of External Validators.

The NBoJs shall deliberate on the ACs endorsed by the External

Validators and confer the TESDA Seal of Integrity Award.

Awardees shall be given the TESDA Seal of Integrity Award during

the Awarding Ceremony.

IX. Major Requirements and Point Values

The following are the major requirements with their corresponding point
values:

Governiume Manimunint
1.1 The AC has clearly documented goals and objectives, governance 10
arrangements and probity measures to meet the relevant
Agency's requirements and legislation. It has the financial
resources necessary for its operation.
12 The AC is formally accredited through a legally enforceable 10
document.
1.3 The AC has competent staff to ensure efficient and effective 10
operation of the Center
1.4 Financial Capability
The AC has the financial resources necessary for its operation. 15
1.5 Financial reports for the last two years show stability to sustain Its 15
operation/facilities
1.6 The AC applies a proper Waste Management program through
the implementation of waste reduction and recycling program 10
1.7 Good housekeeping is in place and implemented 10

81 Page
 TESDA CIRCULAR
SUBJECT: Implementing Guidelines on the TESDA Page 9 of a Pages
Seal of Integrity for Assessment Centers Numbed:DKseries of
2021
DATE ISSUED: EFFECTIVITY: SUPERSEDES:
January 18, 2021 Upon Issuance

1.8 Practice of 5s is evident in the implementation of the assessment. 10

2. Accountability T 90
2.1 The AC monitors and evaluates its practices and performance
against the Agency's set requirements and using 20
client/stakeholder feedback. The AC has a system for self-
assessment improvement of its performance and all its key
functions.
2.2 The AC takes responsibility for the maintenance of its compliance
with the quality standards. so
2.3 Reports are submitted within the process cycle time (PCT). 20
2.4 The AC monitors and evaluates its assessment activities to 20
ensure that their services meet stakeholders' and clients' needs.
Transparency 110
3.1 AC has complete information on its assessment activities. 10
All documents and other reports are available upon inspection
3.2 Reports submitted are accurate and complete. No record of 30
request for change in assessment reports.
3.3 Records management system is in place, implemented and 10
documented. AC manages, disposes records in such a way as to
ensure the integrity of the process and the confidentiality of the
information.
10
3.4 AC makes public its assessment information and activities through
website and other media platforms.
3.5 Surveillance mechanism e.g. security camera is installed and 25
operational and accessible to TESDA during the conduct of
assessment
3.6 AC maintains roster of successful candidates. 5

3.7 The AC provides health and safety services to its clients. Such 10
services are posted in the AC information board/area.
3.8 The AC implements safety and emergency preparedness plan 10
posted in the AC information area/board.
Independence 35
4.1The AC conducts their assessment services with impartiality, with
avoidance of conflict of interests and ensures independence of 10
decision making in assessment decisions
4.2 AC has a policy for ensuring data security and confidentiality on 10
all information, assessment-related documents that are brought to
the center.
_
4.3 AC adopts confidentiality measures in safekeeping and
safeguarding the candidates' information and profile and the 15
conduct of assessment and its results.

9IP
 TESDA CIRCULAR
SUBJECT: Implementing Guidelines on the TESDA Page 10 of i2 Pages
Seal of Integrity for Assessment Centers Number series of
2021
DATE ISSUED: EFFECTIVITY: SUPERSEDES:
January 18, 2021 Upon Issuance

Confidence and Standards 125

5.1 The AC has processes and practices that ensure that services
conducted by themselves meet the required standards and 30
expectations.
5.2 The AC continually maintains the confidence of the stakeholders 15
5.3 The AC demonstrates consistency in the implementation of
assessment in accordance with the PTCACS.
5.3.1 Sampled assessors are able to explain the assessment
process 10
5.3.2 The AC Manager is well versed and able to discuss his/her
role as described in the operations manual for assessment 20
centers
5.3.3. The processing officer is well versed and able to discuss
his/her role as described in the operations manual for 20
assessment centers
5.4 The AC has no unsettled complaints. 30
ConUnuous Improvement 30
8.1The AC practices balance of compliance requirements to
continuous improvement to address stakeholders and clients' 30
needs.
T.Flexibility of Services 20
7.1The AC implements procedures to minimize barriers to
assessment services i 20
111111111.11111.111aaktrAL v. 500

The Self-Evaluation Instrument, with the evidence requirements, is

attached herewith as Annex A.

X. Award Levels and Validity Period

There shall only be one TESDA Seal of Integrity Award Level. However,
meeting the indicated total weighted score shall merit a Candidate Status.

Candidate Status
Need to strengthen some areas where 350 — 450
weaknesses have been identified.

TESDA Seal of Integrity for

Assessment Centers
Meets standards substantially way above 451 - 500 Three (3) years
the threshold and no rating lower than
75% in any of the criterion.

10 I a g
 TESDA CIRCULAR
SUBJECT: Implementing Guidelines on the TESDA Page 11 of 12 Pages
Seal of Integrity for Assessment Centers Number E279 series of
2021
DATE ISSUED: EFFECTIVITY: SUPERSEDES:
January 18, 2021 Upon Issuance

XI. Renewal of the Award Categories

The TESDA Seal of Integrity Award shall be subjected to re-evaluation

within one (1) month prior to expiration of the 3-year validity period, renewal of
which shall follow the procedures as follows:

The eligibility criteria for the Award mentioned in Section IX should have
been complied first

National Assessment Secretariat (NAS) shall notify the RRC two (2)
months before the actual expiration of the validity period of the TESDA
Seal of Integrity.

The procedures for the renewal of the TESDA Seal of Integrity shall
follow the Application Procedure in Section VIII,

XII. Awards and Incentives

Scholarship Allocation Grants for Competency Assessment

The TESDA Seal of Integrity awardee shall be provided with scholarship
allocation grants for Competency Assessment based on absorptive
capacity during the validity period of the award.

Program and AC Promotion Mechanism

The TESDA Seal of Integrity awardee shall be recognized and receive
prestige for their achievement in meeting the set criteria of the
qualification thus attracting more candidates for assessment.

TESDA shall strengthen its promotion and advocacy campaign of

promoting the Accredited Assessment Center who had received the
TESDA Seal of Integrity award by informing the public through social
media and uploading at the TESDA Website and FB page.

Capability Building Program

The TESDA Seal of Integrity Awardee shall be provided with training
programs related to quality assessment and certification systems.

4 Exemption from Compliance Audit

The TESDA Seal of Excellence awardee shall be exempted from
Compliance Audit during the validity period of the award unless there
is/are complaints received. However, the NAS shall conduct surveillance/
monitoring for continuous improvement/development purposes,
 TESDA CIRCULAR
SUBJECT: Implementing Guidelines on the TESDA Page 12 of 12 Pages
Seal of Integrity for Assessment Centers Numberepg series of
2021
DATE ISSUED: EFFECTIVITY: SUPERSEDES:
January 18, 2021 Upon Issuance

The TESDA Seal of Integrity awardee shall be entitled to automatic

reaccreditation during the validity period of the award unless there is/are
complaints received.

The AC may be deputized by the PO to conduct competency assessment

without the need of a designated TESDA Representative.

Other incentives and awards shall be developed and recommended,

subject to the approval of the TESDA Secretary/Director General.

Funding

Expenses for implementation of this Program shall be charged against

the Certification Office and the Regional Offices for the respective activities.

Payment of honoraria and actual travelling expenses of the National

Board of Judges and External Validators shall be charged against the
Certification Office budget.

Sanctions and Penalties

The TESDA Seal of Integrity Award, as well as its accreditation, shall be

revoked after due process, in case of violation of the provision of this
implementing guidelines and other pertinent rules and policies.

Schedule of Implementation

The TESDA Seal of Integrity for Assessment Centers shall be

implemented in 2021.

Wide dissemination of this Circular to all concerned is hereby enjoined.

dck-fr9—
SEC. ISIDRO S. LAPENA PhD., CSEE
Director General
y

1.21Page
 SELF-ASSESSMENT INSTRUMENT FOR THE TESDA SEAL of INTEGRITY
AWARD
Name of Assessment Center

Address

This guide shall be used by evaluators of TESDA Seal of Integrity Award to validate the scores in the self-assessment instrument of the applicant TVI/AC. I
shall be accomplished on a per institution basis.

This Evaluator's Guide contains a table of specifications and the bodies of evidence required that must be attached by the applicant Assessment Center. The
columns in the table are described as follows:
Requirement — is the standard that should be satisfied
Score— sets the points that win be earned for a given requirement.
AC Self-Evaluation Score - score from the point of view of the Institution / AC
External evaluator's score — is the validated scare horn the point of view of the external evaluator for the Award. It may also be used by the SRRC.
Evidence Guide— defines or identifies the bodies of evidence required (qualitative and/or quantitative) to determine fulfilment of the requirement.
Evidence — the document/tools/equipment/facilities required to be presented to show compliance to the requirement.
Evaluator's Remarks/Comments — column provided for the evaluator's comments relative to the requirement.

A Summary Table and Tally Sheet for all the Criteria is provided at the end to consolidate all the points earned relative to the indicators.

Page 1 of 29
I The AC has clearly documented goals and objectives, governance arrangements and probity measures to meet the relevant Agency's
quirements and legislation. It has the financial resources necessary for its operation.

AC's Self-
Evaluator's Evaluator's Remarks I
Requirement Score Evaluation Evidence
Score Comments
Score
0 Institutional
;oals and objectives of the AC are explicitly stated Development
1 two (2) relevant publications/documents of the Plan/Business plan
10
C. The program objectives follow the SMART c Strategic plan
riteria 0 Annual Operational
plan
c Website and Newsletter
indicating the AC goals
;oals and objectives of the AC are explicitly stated and objectives
7
i one (1) relevant publication/document of the AC o Visual representation of
nd follow the SMART criteria AC vision, mission,
goals and objectives
within the premises of
the AC
0 Publications/Documents
Website
ioals and objectives of the AC are not explicitly
Posted in
tated in any relevant publication/document of the 0
school/AC premises
C or in any of the programs
Social Media official
page
QMS manual
Others

Page 2 of 29
 i _
.2 The AC is formally accredited through a legally enforceable document

AC's Self-
Evaluatoes Evaluator's Remarks!
Requirement Score Evaluation Evidence
Score Comments
Score

he AC has an updated Certificate of

Certificate/s of Accreditation
ccreditation per Qualification and a notarized 10
Notarized Certificate of
ertificate of Undertaking posted in a Understanding
onspicuous place within the Center.

he AC has an updated Certificate of 5

iccreditation per Qualification posted in a
onspicuous place within the Center.

he AC has no updated Certificate of

0
,ccreditation per Qualification and a notarized
:ertificate of Undertaking.

Page 3 of 29
.3The AC has competent staff to ensure efficient and effective operation of the Center.

AC's Self-
Evaluator's Evaluator's Remarks!
Requirement Score Evaluation Evidence
Score Comments
Score
he AC Manager, the Processing Officer and
ther staff are qualified in terms of experience 10 Employment Contract/
ND training. Appointment
Certificate of Previous
he AC Manager, the Processing Officer and Employment
ther staff are qualified in terms of experience 5 Training Certificates
IR training.

he AC Manager, the Processing Officer and

9
ther staff have no experience and training.

Page 4 of 29
:inancial Capability
1.4The AC has the financial resources necessary for its operation.
AC's Self-
Evaluator's Evaluators Remarks /
Requirement Score Evaluation Evidence
Score Comments
Score
fhe AC has an annual program and budgeting 0 Audited Financial
)Ian with installed monitoring and evaluation Report/Statement for
15 the last two (2) years
iystem and with created feedback system for
-text plan 0 Internal Audit Reports
Program and
fhe AC has an annual program and budgeting Budgeting Plan
)Ian with installed monitoring and evaluation 10 Annual/Operational
iystem Plan
0 Monitoring and
fhe AC has an annual program and budgeting Evaluation Report
5 (with latest status of
Aan and is implemented but not monitored.
budget
spending/availability)
0 Annual Report
fhe AC has no annual program and budget a Completion Report
0
)Ian Regulatory
Requirements

Page 5 of 29
.5 Financial reports for the last two years show stability to sustain its operation/facilities
AC's Self-
Evaluator's Evaluator's Remarks!
Requirement Score Evaluation Evidence
Score Comments
Score
he AC has Annual Financial Reports that o Audited Financial
how income from all sources is greater than 15 ReporVStatement for
xpenses. the last two (2) years
0 Financial Statement
he AC has Annual Financial Reports that for Assessment
how income from all sources is just equal to 10 activities for the last 2
xpenses years
0 Internal Audit Reports
he AC has Annual Financial Reports that 0 Program and
how income from all sources is lower than Budgeting Plan
xpenses 5 0 Annual/Operational
Plan
0 Monitoring and
Evaluation Report
he AC has no Annual Financial Reports. 0 0 Annual Report
0 Completion Report

Page 6 of 29
.6 The AC applies a proper Waste Management program through the implementation of waste reduction and recycling program
AC's Self-
Evaluator's Evaluator's Remarks /
Requirement Score Evaluation Evidence
Score Comments
Score
Adoption/Utilization of green
he AC has a mechanism on waste technologies/practices i.e.
ianagement, reduction , and recycling program 10 company-wide waste
iat is fully implemented. I management, cost-efficient
power resources, etc
a Solid Waste Management
he AC has a mechanism on waste
Plan
ianagement, reduction ,and recycling program 5 0 Environmental or resource
'at is partially implemented. conservation impact of green
practices/technologies
implemented
0 Implemented Innovations
with greening impact
0 Use of biodegradable
supplies and materials
0 Pictures of improvements/
innovations
he AC has no mechanism on waste 0 Certificate of staff and
0
lanagement, reduction , and recycling program personnel's attendance on
any training program
0 Implemented mandatory
Waste segregation
/Management and Recycling
Program

Page 7 of 29
.7Good housekeeping is in place and implemented
AC's Self.
Evaluator's Evaluator's Remarks /
Requirement Score Evaluation Evidence
Scam Comments
Score
here is a maintenance plan of physical Maintenance plan
utilities, tools and equipment and the plan is 10 , Implementation and
illy implemented. evaluation of the
preventive maintenance
here is a maintenance plan of physical
mechanism of physical
utilities, tools and equipment but there is no 5 facilities
vidence of actual deployment of the plan.
a Evidence of plan
implementation/status
report
Maintenance schedule
Equipment maintenance
and calibration schedule
Housekeeping schedule
here is no maintenance plan at all 0 0 Documented evidence of
inspection, maintenance,
repair, and calibration
Inventory of tools and
equipment, and supplies
and materials

Page 8 of 29
1.8 Practice of Ss is evident in the Implementation of the assessment

AC's Self-
Requirement Evaluator's Evaluator's Remarks /
Score Evaluation Evidence
Score Comments
Score
There is an action plan for 5S and is fully a 5S posters
mplemented. 10 a Signage
a 55 implementation schedule
there is an action plan for 58 and is 58 orientation/ seminar
Jartially implemented. 5 attended
58 checklist
58 action plan

rhere is no action plan for 5S. 0

Page 9 of 29
 CRITERION 2. ACCOUNTABILITY (90 pointsL
2.1 The AC monitors and evaluates its practices and performance against the Agency's set requirements and using client/stakeholder
feedback. The AC has a system for self-assessment improvement of its performance and all its key functions.
AC's Self-
Evaluator's Evaluator's Remarks I
Requirement Score Evaluation Evidence
Score Comments
Score
Quality system
The AC conducts internal quality audit and client
maintenance schedule
feedback system to monitor and review its
(included in institutional
practices and performance, results of which are 20
operation plan)
publicly shared.
Reports and outcomes
of Quality systems
reviews/self-
assessments
The AC conducts internal quality audit and client
Results of Internal
feedback system to monitor and review its
10 quality audit
practices and performance. Results are not
Feedback from clients
shared publicly.
Minutes of meeting
Assessment Center
Compliance Audit
Action Catalogue
The AC does not have internal quality audit and
0
client feedback system.

Page 10 of 29

.2 The AC takes responsibility for the maintenance of its compliance with the quality standards.
Requirement
it AC has complied 100% of the
tountabilities set by TESDA
he AC has complied 75-99% of the
ccountabilities set by TESDA
he AC has complied with 50%-74% of the
ccountabilities set by TESDA
he AC has not complied with the minimum
ccountabilities set by TESDA
CRITERION 2. ACCOUNTABILITY
Evaluator's Evaluator's Remarks!
Score Evidence Comments
Score
uonsistent implementation anu
evaluation of the Risk management
30 plan
Posting of citizen's charter and
assessment fees for government
training providers
20 Posting of assessment fees*
Quality manual or equivalent
Compliance Audit reports (internal
and external)*
Maintenance Plan of facilities and
10
equipment with inspection report
Schedule of Assessment submitted"'
Post Assessment Reports encoded in
T2MIS immediately after conduct of
assessment
Copies of issued Official Receipts
(ORs)'
Technical Inspection Report signed
by the Technical Expertv/RO(P0
0
focal
Results of Annual Audit
Functional surveillance cameras*
must documents/requirements to be
nresented
Page 11 of 29
 CRITERION 2. ACCOUNTABILITY
.3 Reports are submitted within the process cycle time (PCT).
AC's Self- Evaluator's Remarks!
Evaluator's Evidenceis
Requirement Score Evaluation Comments
Score
Score
he AC submitted 100% of reports on all
ualifications assessed within the process cycle
20
me for the last 2 years for all batches. 0 RWAC
0 T2MIS
he AC submitted 80% of reports within the 0 TESDA/PO
rocess cycle time for the last 2 years for all 10 Certification of
etches. accurate and complete
he AC submitted below 80% of reports within the reports submitted
rocess cycle time for the last 2 years or 10 0
atches.

Page 12 of 29
 -- -
CRITERION 2. ACCOUNTABILITY
2.4 The AC monitors and evaluates its assessment activities to ensure that their services meet stakeholders' and clients' needs.

AC's Self- Evaluator's Remarks /

.on E
Evaluation v uator
als Evidence
Requirement Score Comments
Score Score

An evaluation procedure on the conduct of I a Performance evaluation of

assessment is fully implemented. Actions assessor by the candidates
20 Report on conduct of
are taken to address the results/finding of
the evaluation, assessment proceedings by
TESDA representative
There is evaluation procedure on the Minutes of meeting and
conduct of assessment being carried out. evidences of follow through
Results are processed and analyzed but 10 addressing recommendations
no actions are taken to address the and results
results/findings of the evaluation. Evaluation procedure
developed by the AC
i Summary and analysis of
evaluation result
No evaluation procedure instituted 0 Documents showing preventive/
corrective actions undertaken

Page 13 of 29
1.1 AC has complete information on its assessment activities. All documents and other reports are available upon inspection
AC's Self
Evaluators Evaluator's Remarks!
Requirement Score Evaluation Evidence
Score Comments
Score
o Operating
procedures/work
instruction/guidelines on
'be AC has all the assessment documents records management.
10
ind are available for inspection (Operating procedures
should be in
accordance with
pertinent provisions of
the Data Privacy Act)
o Tools and equipment
o Records management
system
o Assessment Documents
lie AC has some of the assessment
$ TESDA Circulars
locuments and are available for inspection Accreditation
Certificate
Operations Manual
Candidates' Profiles
Attendance Sheets
RWAC stamp
be AC does not have any of the documents received by PO
[nd reports on assessment and are not Letter of request re:
mailable upon inspection conduct of
0 assessment
Appointment of
TESDA rep
Appointment of
assessor

Page 14 of a
.2 Reports submitted are accurate and complete. No record of request for change in assessment reports.
AC's Self-
Evaluator's Evaluator's Remarks /
Requirement Score Evaluation Evidence/s
Score Comments
Score
RWAC
he AC submitted 100% of reports that are T2MIS
amplete and correct for the last 2 years for all c TESDA/PO
30 Certification of
atches with NO record of request for change in
ssessment reports. accurate and
complete reports
submitted
he AC submitted 100% of reports that are
amplete and correct for the last 2 years for all
15
atches with record of request for change in
ssessment reports.

he AC submitted below 100% of reports that are

amplete and correct for the last 2 years for all
0
etches even with no record of request for change
I assessment reports.

Page 15 of 29
U Records management system is in place, implemented and documented. AC manages, disposes records in such a way as to ensure
he integrity of the process and the confidentiality of the information.
AC's Self- Evaluator's Remarks!
Evaluators
Requirement Score Evaluation Evidence
Score Comments
Score
0 Operating
be AC has a system of maintaining and securing procedures/work
:omplete records ensuring the confidentiality of instruction/guidelines
:andidates' information and assessment results on records
10 management
hat is fully implemented. Records are disposed of
0 labelled cabinet for
ased on AC's records management system.
safekeeping
documents
o list of authorized
personnel to access
records
be AC has a system of maintaining and securing 0 Security Access to
omplete records ensuring the confidentiality of records (if any)
andidates' information and assessment results $ a Records
-tat is partially implemented. Records are disposed Candidates' Profiles
if based on AC's records management system. Attendance Sheets '
RWAC stamp
, received by PO ,
Letter of request re:
conduct of
be AC has NO system of maintaining, securing, assessment
Ind disposing records ensuring the confidentiality Designation of
0 TESDA
f candidates' information and assessment results.
representative
Appointment of
assessor

Page 16 of 29
L4 AC makes public its assessment information and activities through website and other media platforms.
AC's Self-
Evaluators Evaluators Remarks I
Requirement Score Evaluation Evidence
Score Comments
Score
0 Information available
[he AC's information including assessment Assessment fees
ees are posted/published in 3 or more 10 Organizational Chart
elevant platforms to promote transparency Accredited
Ind accountability qualifications and
number of hours of
[he AC's information are posted/published in assessment
-2 relevant platform to promote 5 0 Platforms
ransparency and accountability Website
Promotional materials
fhe AC's information are not Visual representation
)ostedipublished in any relevant platforms to i 0 within the AC's
iromote transparency and accountability premises
1.5 Surveillance mechanism e.g. security camera is installed and operational and accessible to TESDA during the conduct of
assessment.
0 Visible floor plan layouts
he AC has surveillance mechanism (e.g. and emergency
ecurity cameras) installed throughout the pathways in the different
enter that is operational. Recorded 25
areas
issessment proceedings are accessible to 0 Surveillance recordings
*ESDA when required. 0 Installed surveillance
he AC has no surveillance mechanism (e.g. equipment
ecurity cameras) installed throughout the 0 Sample recorded
0 assessment
enter that is operational and accessible to
"ESDA during the conduct of assessment proceedings

Page 17 o129
 I II

.6 AC maintains roster of successful candidates.

AC's Self-
Evaluator's Evaluator's Remarks /
Requirement Score Evaluation Evidence
Score Comments
Score
RWAC
he AC maintains an updated roster of its
5 Attendance Sheet
uccessful candidates for the last 2 years
0 List/Database of
he AC maintains a roster of its successful successful
andidates but is not regularly updated for the last 3 candidates
years

he AC does not maintain an updated roster of its

0
uccessful candidates

Page II of 29
.7 The AC provides health and safety services to its clients. Such services are posted in the AC information board/area.
AC's Self- Evaluator's Remarks!
Evaluator's
Requirement Score Evaluation Evidence
Score Comments
Score
Health and Safety
m AC has developed and maintained Procedures
10 Visible Signage
ialth and safety programs and is fully
iplemented First aid kit/cabinet
Visual presentations of health
tips and procedures as
precautionary measures
m AC has developed and maintained against the spread of
mIth and safety programs and is 5 communicable diseases
irtially implemented, Sanitizers
a Certificates of training on
health and safety, use of
safety devices and first aid
m AC has not developed and procedures for the staff
0 0 Precautionary sanitation and
aintained health and safety programs.
disinfection of all areas

Page 19 of 29
,8 The AC implements safety and emergency preparedness p an posted in the AC information area/board.
Requirement
he AC has developed and
iaintained a safety and emergency
Ian and is fully implemented.
he AC has developed and
iaintained a safety and emergency
Ian and is partially implemented.
he AC has not developed and
iaintained a safety and emergency
Ian.
AC's Self- Evaluators Remarks /
Score Evaluation Score Evaluator's Score Evidence
Comments
Visible floor layout and
emergency pathways in the
different areas
10 Emergency plan
Visible Signage
Fire extinguisher
Fire safety certificate
Fire and Earthquake drill plan
Proper documentation of
5 safety and emergency drills,
and procedures
Consistent implementation and
evaluation of the Risk
Reduction Management
program
0 a Compliance certificate on
regulatory laws e.g. building
code
Page 20 of 29
4.1 The AC conducts their assessment services with impartiality, with avoidance of conflict of interests and ensures independence of
decision makina in assessment decisions.
AC's Self-
Evaluator's Evaluator's Remarks!
Requirement Score Evaluation Evidence
Score Comments
Score ,
The AC has policy on decision-making and conflict AC policies and
31 interest and strictly implements assessment 10 procedures
tiles and methods according to Assessment Guide a Interview of candidates
and assessors
The AC has no policy on decision-making and Feedback reports
=act of interest and does not strictly implement
0
assessment rules and methods according to
Assessment Guide
4.2 AC has a policy for ensuring data security and confidentiality on all information, assessment-related documents that are brought to
the center.
AC's Self- Evaluator's Remarks! D
Evaluator's
Requirement Score Evaluation Evidence
Score Comments
Score
The AC has policy for ensuring data security and AC policies and
xi nfidentiality on all information, assessment- procedures
10 a Interview of processing
'elated documents that are brought to the center
and strictly implements the system. officer and assessors
a Feedback reports
The AC has policy for ensuring data security and
mnfidentiality on all information, assessment-
5
'elated documents that are brought to the center
put partially implements the system
the AC has no policy for ensuring data security
and confidentiality on all information,
0
assessment-related documents that are
3rought to the center.

Page 21of 29
3 AC adopts confidentiality measures in safekeeping and safeguarding the candidates' information and profile and the conduct of
;sessment and its results.

AC's Self- Remarks I

Evaluator's Evidence
Requirement Score Evaluation Comments
Score
Score
ie AC keeps a manual on system of Institution / Company
ifeguarding confidentiality of conduct of policy manual on
;sessment and its results and is fully safeguarding of conduct of
iplemented. assessment and its
results.
0 Policy Manual should be
15 in compliance with
pertinent provisions of the
Data Privacy Act 10173
0 Accountable officers in the
Institution / AC
organizational chart
0 Monitoring reports /
tracking reports for every
conduct of assessment
0 Interview with selected
ie AC does not have a manual on system. of
candidates
ifeguarding confidentiality of conduct of 0 Safekeeping location,
sessment lockers, protocol
a Tracking system on
opening/ issuance of
documents, results

Page 22 of 29
 CRITERIA 5. CONFIDENCE AND STANDARDS (125 points)
.1 The AC has processes and practices that ensure that services conducted by themselves meet the required standards and
evectations.
AC's Self-
Evaluator's Evaluatoes Remarks
Requirement Score Evaluation Evidence
Score / Comments
Score
QMS certification from a 3rd
he AC has an established and mature party accrediting body
lanagement System that conforms to the seven 30 a Documented procedures
uality principles 0 Designation of personnel
nd is fully implemented involved in QMS
0 Results of TNA and Training
Effectiveness
he AC has an established Management System
24 File 201 of personnel involved in
tat conforms to the seven quality principles and is
QMS
artially implemented
Quality Policy
Quality Objectives
he AC has identified, documented, and fully 18 a QMS Structure
nplemented its core processes. Flow charts of core processes
Customer feedback mechanism
he AC has identified and documented some of its 12 and analysis
ore processes and partially implemented. ISO - Seven quality principles
(Customer Focus, Leadership,
he AC has some documented processes that are 6 Engagement of people, Process
illy implemented and tracked. approach, Improvement,
Evidenced Based Decision
Making, and Relationship
Management)
he AC has no Quality Management System 0 AC's core processes am
appliedfincorporated in the
assessment implementation ,

Page 23 of 29
 II-

CRITERION 5. CONFIDENCE AND STANDARDS

.2 The AC continually maintains the confidence of the stakeholders
AC's Self- Evaluator's Evaluator's Remarks /
Requirement Score Evaluation Evidence
Score Comments
Score

he AC has client satisfaction monitoring

ystem and shows 95%-100% satisfaction for 0 Report on client
15
ie last 2 years. Action is taken to address satisfaction
reas for improvement. Customer feedback form
Analysis of Customer
feedback results
he AC has client satisfaction monitoring 0 Complaint Management —
ystem and is regularly implemented but with no 10 resolve complaints
ctions taken to address areas for improvement, promptly and effectively
0 Documentation on actions
taken
he AC has client satisfaction system but is not Minutes of Meeting
5
nplemented.

he AC has no client satisfaction monitoring 0

ystem in place.

Page 24 of 29
 CRITERION 5. CONFIDENCE AND STANDARDS
—
.3 The AC demonstrates consistency in the implementation of assessment in accordance with the PTCACS.

AC's Self- Evaluator's Remarks /

Evaluator's
Requirement Score Evaluation Evidence Comments
Score
Score

3.1 Sampled assessors are able to explain 10

e assessment process Assessment schedule
RWAC
ampled assessors are able to explain the 5 a Assessment results
ssessment process but is insufficient in scope. Actual conduct
records/reports
ampled assessors are not able to explain the 0 a Interview with processing
>sessment process officer, assessment center
AC's Self- Evaluator's manager, and assessor
Requirement Score Evaluation Score
Score

3.2The AC Manager is well versed and able

i discuss his/her role as described in the 20
)erations manual for assessment centers

he AC Manager is partially aware and partialy

)Ie to discuss his/her role as described in the 10
)erations manual for assessment centers

le AC Manager is not aware and unable to

scuss his/her role as described in the 0
mrations manual for assessment centers

Page 25 of 29
 CRITERION 5. CONFIDENCE AND STANDARDS
AC's Self-
Evaluator's Evaluator's Remarks /
Requirement Score Evaluation Evidence
Score Comments
Score
a Assessment schedule
13 The processing officer is well versed and RWAC
20
ple to discuss his/her role as described in the a Assessment results
3erations manual for assessment centers Actual conduct
records/reports
le processing officer is partially aware and a Interview with processing
3rtially able to discuss his/her role as 10 officer, assessment center
ascribed in the operations manual for and assessor
3 sessment centers No request for change in
T2MIS
le processing officer is not aware and unable
discuss his/her role as described in the 0
3erations manual for assessment centers

Page 26 of 29
 CRITERION 5. CONFIDENCE AND STANDARDS
5.4 The AC has no unsettled complaints.

AC's Self- Evaluator's Remarks /

Evaluator's
Requirement Score Evaluation Evidence/s
Score Comments
Score
RWAC
he AC has not received any complaints for the T2MIS
30 Reported complaints
ist two (2) years.
from COROPO
Report on client
satisfaction and
he AC has received complaints but 100%
dissatisfaction
?solved based on AC procedures for the last two 20 a Customer feedback
)years. form
Analysis of
Customer feedback
results
Complaint
Management —
resolve complaints
elow 100% of complaints received have been promptly and
0
Jdressed by the AC within the last two (2) years. effectively
Documentation on
actions
taken/resolved
complaints

Page 27 o129
.1 The AC practices balance of compliance requirements to continuous improvement to address stakeholders and clients' needs.

AC's Self-
Evaluator's Evaluator's Remarks /
Requirement Score Evaluation Evidenceis
Score Comments
Score

he AC utilizes the audit results (compliance and

sternal audit) for continuous quality improvement Compliance audit
30 results
fits performance and all its key functions. AM
Idings are addressed. IQA results
Minutes of
meetings
Audit Action
he AC utilizes the audit results (compliance and Catalog
temal audit) for continuous quality improvement 0 Action Plans
15
its performance and all its key functions. Evidences of
indings are partially addressed. improvements

he AC complies with the findings noted in

5
)mpliance and internal audits.

Page 28 o129
 MEM

'.1The AC implements procedures to minimize barriers to assessment services.

AC's Sett- Evaluator's Remarks/

Evaluator's
Requirement Score Evaluation Comments
Score
Score
,
e AC provides support to candidates with special 20
eds thru provision of appropriate facilities (access a Policy on provision
Tips, hand rails, etc.) and adoption of reasonable of reasonable
justments (translation of questions to vernacular, adjustment to clients
with special needs
;.)
0 Pictures
0 AssessorfTESDA
Rep/AC Manager's
e AC provides support to candidates with special Report/notes
10
eds thru adoption of reasonable adjustments
anslation of questions to vernacular, etc.)

e AC has no provision of support to candidates 0

:h special needs.

Page 29 of 29