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Failure Mode and Effect Analysis (FMEA)

Document #: Issue date: Revision #: Revision date:

Process: Process owner: Project ID: Project title:

How can the process go What is the impact if it How What could cause the OCC of What controls exist to Rate of SEVxOCCx What are the actions for reducing the occurrence of the causes
Identify process steps wrong? goes wrong severe? failure to occur? causes prevent or detect? detect DET or for improving the detection What were the actions implemented

Potential Failure Potential Failure Recommended Corrective Action Corrective Action


Process Step SEV Potential Causes OCC Current Controls DET RPN
(Or product part) Mode Effect (prevention/detection)
What? Who? When? Action Taken SEV OCC DET RPN
Missing of some Lack of attention Using of an order- Provide stronger
1 Take order required Incorrect order 3 4 2 24 validation (order taking
information (taking orders) taking checklist system)

Broken of
3 Prepare order
Wrong amount of Defective product 4 equipment or 1 Periodic inspection of 3 12 -
ingredients measurement equipment or instr.
instr.
Lack of attention Inspection of product Buy hi-tech inspection
4" " " 4 (mixing of 3 4 48
ingredients) before delivery device

6 Deliver order
Wrong customer Missed delivery 4 Lack of attention 3 Using of a customer 1 12 -
address (taking orders) tracking system

Takes too long to Traffic jam or too Using of GIS Hire more people to
7" Delayed delivery 3 3 3 27 delivery and buy more
deliver products many orders technology
delivery cars

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Continuous Improvement Toolkit . www.citoolkit.com

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