Section 3 Fault Finding Procedures: All Rights Reserved

Service Manual BV Family R1.
2 Section 3
Fault finding procedures
Section 3 FAULT FINDING PROCEDURES
Contents
1. INTRODUCTION .....................................................................................................................................3
1.1. BV Family R1.2 System fault finding .......................................................................................................3
1.2. Fault finding philosophy ...........................................................................................................................3
1.3. Recommended fault finding procedures..................................................................................................3
2. ERROR MESSAGES ..............................................................................................................................4

2.1. Reaction on error messages....................................................................................................................4
2.1.1. Error messages on the monitor............................................................................................................4
2.1.2. Error messages on the C-arm stand display........................................................................................4
2.2. DFI error messages .................................................................................................................................7
2.3. SUCO error messages ..........................................................................................................................18
3. LIST OF MECHANICAL FUNCTIONS..................................................................................................28
4. FLOWCHART ‘SYSTEM DOES NOT START’.....................................................................................29
5. FLOWCHART ‘NO IMAGE ON THE MONITOR’..................................................................................31
6. FLOWCHART ‘IMAGE OF BAD QUALITY’ .........................................................................................33

6.1. System self tests....................................................................................................................................35
7. DFI FAULT FINDING PROCESS AND REPLACEMENTS ..................................................................36

7.1. Status LED indicators ............................................................................................................................36
7.2. Video input/output signal check .............................................................................................................37
7.3. Service menu monitoring & logging .......................................................................................................38
7.4. Self tests ................................................................................................................................................38
7.5. Swapping the DFI II unit. .......................................................................................................................38
8. SUCO FAULT FINDING PROCESS AND REPLACEMENTS .............................................................39

8.1. Status LED indicators ............................................................................................................................39
8.2. Service menu logging ............................................................................................................................40
8.3. SUCO fault finding and [PCB] replacements.........................................................................................41
8.3.1. Back panel..........................................................................................................................................41
8.3.2. Midas board........................................................................................................................................43
BV Family R1.2 / Volume 1 (04.0) SM-CM 3 - 1

Copyright © 2004 Koninklijke Philips Electronics N.V.
ALL RIGHTS RESERVED
Section 3 Service Manual BV Family R1.2
8.3.3. Pulse Master board [SHA 3]...............................................................................................................46

8.3.4. XGC Pulse board [BV Pulsera X-ray generator control, SHA 4]........................................................48
8.3.5. XGC board [BV Endura/Libra X-ray generator control, SHA4] ..........................................................50
8.3.6. X-ray beam collimator board [SHA 5] ................................................................................................52
8.4. Power supply BV Endura / BV Pulsera..................................................................................................54
8.5. Power supply BV Libra ..........................................................................................................................56
SM-CM 3 - 2 (04.0) BV Family R1.2 / Volume 1

ALL RIGHTS RESERVED
Service Manual BV Family R1.2 Section 3
1 INTRODUCTION
1.1 BV FAMILY R1.2 SYSTEM FAULT FINDING
This section describes activities on fault finding with a corrective nature only. Performance checks are dealt
with in the System Manual Installation and/or in the Preventive Maintenance manual. Image quality
performance checks are dealt with in this System Manual Corrective Maintenance section 6.
1.2 FAULT FINDING PHILOSOPHY
The faultfinding process is of major importance for corrective maintenance and could be approached as
follows. Any user should like to have a system availability up to 100%, without any discontinuity or even an
interruption. With technical systems this is not possible and even a try to achieve this goal would be a major
operation and would cost too much. For this reason planned- and corrective maintenance and (after sales)
service are necessities.
Troubleshooting and faultfinding and consequently system corrections and/or parts replacements and/or
adjustment & verification, are essential elements in this process. For optimal continuity and cost
effectiveness in the operation of the system, the 80-20 rule will be used.
Approximately 80% of the problems should be solved by field service. This should be done by the field
service engineer himself with the help of the available BV Family service documentation.
Approximately 20% of the system faults are not solvable and/or can not be allocated within a limited period.
These faults can only be allocated together with the dedicated support and/or assistance of specialists, of
which the X-ray HelpDesk should be the entrance.
NOTE
Faults can only be identified and resolved by competent and trained field service personnel; in the case an
individual problem cannot be identified, field service is strongly advised to contact the centralized X-ray
HelpDesk for the BV Family Systems. For communication with the HelpDesk, refer to section “General
introduction”.
________________
1.3 RECOMMENDED FAULT FINDING PROCEDURES
To find the causes of problems, a number of flow-charts and lists have been made. The idea is that in case
of a problem one will be triggered by one of the following points:
One of the system displays shows error messages (the C-arm stand display or MVS monitor), see
chapter 2.
The LED indicators light up in an unusual combination see chapter 7.1.
A mechanical function of the system does not work properly, see chapter 3.
The system does not start, see chapter 4.
No image appears on the monitor, see chapter 5.
The image on the monitor is of bad quality, see chapter 6.
Go to the flow-chart or list corresponding to your problem and follow the systematic steps. The flow-charts
have been set up carefully with people of several departments.

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2 ERROR MESSAGES
2.1 REACTION ON ERROR MESSAGES
Error messages can appear on the display of the C-arm stand and on the left monitor of the Mobile Viewing
Station.
Messages generated by the SUCO processor will appear on the display of the C-arm stand.
Messages generated by the DFI processor will appear on the display on the left monitor of the MVS.
2.1.1 ERROR MESSAGES ON THE MONITOR
These messages have been generated by the DFI processor.

The fastest way is to consult the lists of error messages of the DFI (see chap. 2.2). However, an error
message can be the result of another error. Therefore is it advised to follow the procedure below.
1. Connect the service PC to the central service port.

2. In BV-Scope choose: Faultfinding - Logging - Logfile Complete System. The log file appears.
3. Save the log file, or copy and paste it in WordPad (or Notepad).
4. Place the cursor in the log file some minutes before the error message occurred.
5. Search for the phrase ‘ N ’ (so: space N space) with the ‘Find’-function of WordPad or Notepad.
(Use the ‘Match case’ function).
6. If ‘ N ’ has been found without an error code of 4, 5 or 6 digits, use the ‘Find next’ function until you find
the phrase ‘ N ’ with an error code of 4, 5 or 6 digits. (For example: File 003002).
7. Read the remarks below the error.
8. Take note of the point of time the error has been generated.
9. Use the ‘Find next’ function until you find the phrase ‘ N ’ with an error code of 4, 5 or 6 digits.
10. When the point of time of the found error is within one of two seconds of the first error, the 2nd error is
probably a result of the first error. For the time being: neglect the 2nd error.
11. Perform the actions in the remarks below the first error.
12. For each error message on the monitor of the viewing station: start again with step 2.
2.1.2 ERROR MESSAGES ON THE C-ARM STAND DISPLAY
These messages have been generated by the SUCO processor.

1. Push the info button on the C-arm stand. A list appears of errors, which occurred around the same point
in time.
2. The first error in the list is probably the cause of the other errors.
3. See if the first error is mentioned in one of the flow-charts below. If not, look up the error in the list of
error messages of the SUCO (see chapter 2.3) and perform the specified actions. You can find the
specified actions also in the log file.

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'No ' means in the table below: continue with the cell right to the current cell.
'Yes ' means in the table below: continue with the cell below the current cell.
Error 053 Error 041

START START
Restart the complete Error 041 appears? Problem solved.
system. System starts up No
properly? Yes
No
Yes
If error 053 occurs often, see Check communication cable between SUCO and DFI. Check cables and
in the logging of the DFI the Check for bent pins in Burndy connector. replace the defect
messages at the Set on ‘power monitor on’ (see software manual). part.
corresponding point of time Restart the system.
(there can be a delay Does the system start up with the MIDAS board error
between the system time of message
the PCs on which the two No
loggings run). Yes
Replace MIDAS board of C-arm stand.
Error 341 (Pulsera only)

START
Connect the D-connector to SHA4 LED of power supply lights up? Check power supply
contact X2 point 19. No
Is 15 s after system start the Yes
result between 10 and 15 V?
No
Yes
Replace SHA4 Replace generator
Error 342 (Pulsera only)

START
Is the current on SEA3 to low Is the current on SEA3 to high
according to the lower LED indicator? according to the upper LED
No indicator?
Yes Yes
Connect D-connector to SHA4 contact Replace SHA4
X2 between point 1 and 25.
Is the result between 1.3 and 5.2 V?
No
Yes
Replace the generator

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Error 350
START
Problem occurs during system Via stand: adjust to 100 Choose in BV-Scope:
start? kV and 3 mA. Install > Adjustment >
No Is the result between X-ray tube >
Yes +HVT and –HVT 350 V Fluoroscopy
1 V and during radiating
346 1 V? and follow the
No instructions
Yes
Check cabling between SHA4 Check cabling between Solve cabling problem
and the generator SHA4 connector X1 and
the tank.
Cabling ok?
No
Yes
Replace SHA4
Cabling ok? Solve cabling problem.
No
Yes
Measure SEA1 on contact Replace SHA4.
MAC.
Result between –1 and 3 V?
No
Yes
Measure VDC voltage on Is VDC > 18 V? Is VDC = 0 V? Replace tank.
SEA1 No No
Result between 10 and 18 V? Yes Yes
No Replace SEA1.
Yes
Replace the tank Measure Filcom current Check cabling
with oscilloscope. between the tank and
Oscilloscope picture is the generator
straight line?
No
Yes
Replace the tank.
Error 351
START
Problem occurs Does the problem Measure SEA1 on Check cabling between generator and
during system occur during contact MAC. tank.
start? radiology only? Result between > 3 V?
No No No
Yes Yes Yes
Replace SHA4
Check cabling Calibrate tube See log file of SUCO:
between SHA4 current. chapter 2.1.2.
and generator SE Is calibration
unit successful?
No

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2.2 DFI ERROR MESSAGES
For how to react on error messages, see chapter 2.1.
DFI error messages: LOG filetext and remarks (co_error.c):

error no. and mnemonic
4 CC_E_LIMIT This error is possibly caused by other errors. Check the System logfile for further errors.
Restart the MVS. If this problem remains, please sent a problem report with the System
logfile to the PMS helpdesk. Reload the software. See service manual for more information.
17 CC_E_EXIST This error is possibly caused by other errors. Check the System logfile for further errors.
79 CC_E_TIMEOUT This error is possibly caused by other errors. Check the System logfile for further errors.
1000 CC_E_CANCEL This error is possibly caused by other errors. Check the System logfile for further errors.
1001 CC_E_EMPTY This error is possibly caused by other errors. Check the System logfile for further errors.
1002 CC_E_ERROR This error is possibly caused by other errors. Check the System logfile for further errors.
1003 CC_E_SMALLER This error is possibly caused by other errors. Check the System logfile for further errors.
1004 CC_E_LARGER This error is possibly caused by other errors. Check the System logfile for further errors.
1005 CC_E_NOTRECV This error is possibly caused by other errors. Check the System logfile for further errors.
1006 CC_E_CANCELLED This error is possibly caused by other errors. Check the System logfile for further errors.
1007 CC_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the System
1008 CC_E_TIMER This error is possibly caused by other errors. Check the System logfile for further errors.
2000 INIT_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the System
3001 Restart the MVS. If this problem remains, please sent a problem report with the System
IPDR_E_UNKNOWN_MOD logfile to the PMS helpdesk. Reload the software. See service manual for more information.
E
3002 IPDR_E_TIMEOUT DFI hardware failure. Start the DFI and check the selftest result on the selftest LED. See
service manual for more solutions.
3003 DFI hardware failure. Start the DFI and check the selftest result on the selftest LED. See
IPDR_E_TEST_FAILED service manual for more solutions.
3004 One of the fuses of the TRUIF power supply is blown. The fuses restore automatically after
IPDR_E_FUSE_BLOWN power off and on. Check TRUIF and cabling if problem is persistent.
3005 IPDR_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the System
IPDR_E_SWAP_TIMEOUT service manual for more solutions.
IPDR_E_TRANSPORT_TIM service manual for more solutions.
EOUT

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IPDR_E_ILLEGAL_DISKTA logfile to the PMS helpdesk. Reload the software. See service manual for more information.
P
IPDR_E_TB_STATE_TIME service manual for more solutions.
OUT
IPDR_E_ILLEGAL_ARGUM logfile to the PMS helpdesk. Reload the software. See service manual for more information.
ENT
3011 IPDR_E_FILE The image-processor driver failed to access configuration files. Reload the software if this
problem is persistent.
3012 IPDR_E_HW_CONFIG DFI hardware failure. Start the DFI and check the selftest result on the selftest LED. See
4001 Communication error between DFI and MVS console (TRUIF). Restart the MVS. If this
RSDR_E_COMMUNICATIO problem remains, check the cabling between the DFI and the MVS console. See service
N manual for more solutions.
RSDR_E_ILLEGAL_ACTIO logfile to the PMS helpdesk. Reload the software. See service manual for more information.
N_REQUEST
RSDR_E_DOUBLE_ACTIO logfile to the PMS helpdesk. Reload the software. See service manual for more information.
N_REQUEST
4004 RSDR_E_STATUS Communication error between DFI and MVS console (TRUIF). Restart the MVS. If this
problem remains, check the cabling between the DFI and the MVS console. See service
manual for more solutions.
RSDR_E_HW_BOARD problem remains, check the cabling between the DFI and the MVS console. See service
RSDR_E_ILLEGAL_SIGNA problem remains, check the cabling between the DFI and the MVS console. See service
L manual for more solutions.
RSDR_E_NO_VERSION problem remains, check the cabling between the DFI and the MVS console. See service
4008 RSDR_E_TIMEOUT Communication error between DFI and MVS console (TRUIF). Restart the MVS. If this
problem remains, check the cabling between the DFI and the MVS console. See service
RSDR_E_NO_STATUS problem remains, check the cabling between the DFI and the MVS console. See service
4009 RSDR_E_LIMIT Restart the MVS. If this problem remains, please sent a problem report with the System
5001 SCSI_E_READ DFI disk failure. CAUTION: After the following actions the PATIENT DATA, DFI
CONFIGURATION DATA and DFI IP SETS are LOST. Start the DFI power-up service menu
and low-level format the DFI disk. Re-install the DFI. See service for more solutions.
5002 SCSI_E_WRITE DFI disk failure. CAUTION: After the following actions the PATIENT DATA, DFI
5003 SCSI_E_FORMAT DFI disk failure. CAUTION: After the following actions the PATIENT DATA, DFI
SCSI_E_ILLEGAL_START_ logfile to the PMS helpdesk. Reload the software. See service manual for more information.
SECTOR
SCSI_E_ILLEGAL_SIZE logfile to the PMS helpdesk. Reload the software. See service manual for more information.
SCSI_E_ILLEGAL_DISK_ID logfile to the PMS helpdesk. Reload the software. See service manual for more information.
SCSI_E_ILLEGAL_PARAM logfile to the PMS helpdesk. Reload the software. See service manual for more information.

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S
5008 SCSI_E_INIT_FAILED DFI disk failure. CAUTION: After the following actions the PATIENT DATA, DFI
SCSI_E_LOCK_FAILED logfile to the PMS helpdesk. Reload the software. See service manual for more information.
5010 SCSI_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the System
5011 DFI disk failure. CAUTION: After the following actions the PATIENT DATA, DFI
SCSI_E_TEST_FAILED CONFIGURATION DATA and DFI IP SETS are LOST. Start the DFI power-up service menu
IMPR_E_ILLEGAL_PARAM logfile to the PMS helpdesk. Reload the software. See service manual for more information.
6002 IMPR_E_ILLEGAL_ID Restart the MVS. If this problem remains, please sent a problem report with the System
IMPR_E_SET_ACTIVE logfile to the PMS helpdesk. Reload the software. See service manual for more information.
IMPR_E_SET_IN_USE logfile to the PMS helpdesk. Reload the software. See service manual for more information.
IMPR_E_DEVICE_DOES_N logfile to the PMS helpdesk. Reload the software. See service manual for more information.
OT_EXIST
IMPR_E_ROUTING_NOT_P logfile to the PMS helpdesk. Reload the software. See service manual for more information.
OSSIBLE
IMPR_E_SCRIPT_CONFLI logfile to the PMS helpdesk. Reload the software. See service manual for more information.
CT
IMPR_E_WRONG_DEVICE logfile to the PMS helpdesk. Reload the software. See service manual for more information.
IMPR_E_SCRIPT_ACTIVE logfile to the PMS helpdesk. Reload the software. See service manual for more information.
IMPR_E_SAME_OUTPUT logfile to the PMS helpdesk. Reload the software. See service manual for more information.
IMPR_E_OUTPUT_IN_USE logfile to the PMS helpdesk. Reload the software. See service manual for more information.
6012 IMPR_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the System
IMPR_E_ILLEGAL_NR_OF logfile to the PMS helpdesk. Reload the software. See service manual for more information.
_OUTPUT_DEVICES
IMPR_E_ROUTING_NOT_ logfile to the PMS helpdesk. Reload the software. See service manual for more information.
CONCURRENT
IMPR_E_CHANGE_NOT_A logfile to the PMS helpdesk. Reload the software. See service manual for more information.
LLOWED
IMPR_E_SET_NOT_IN_SC logfile to the PMS helpdesk. Reload the software. See service manual for more information.
RIPT
IMPR_E_MAXIMUM_REGIS logfile to the PMS helpdesk. Reload the software. See service manual for more information.
TERED
IMPR_E_SAME_DEVICES logfile to the PMS helpdesk. Reload the software. See service manual for more information.
IMPR_E_MASK_NOT_LOA logfile to the PMS helpdesk. Reload the software. See service manual for more information.
DED

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7001 USR_E_ILLEGAL_NR Restart the MVS. If this problem remains, please sent a problem report with the System
USR_E_DOUBLE_REQUES logfile to the PMS helpdesk. Reload the software. See service manual for more information.
TED_ACTION
7003 The SuCo hardware and or software failed. Restart the stand. If this problem remains,
USR_E_NO_SUCO_AVAIL please sent a problem report with the System logfile to the PMS helpdesk. See service
ABLE manual for more solutions.
USR_E_NO_TRUIF_AVAIL problem remains, check the cabling between the DFI and the MVS console. See service
ABLE manual for more solutions.
7005 USR_E_PROTOCOL Restart the MVS. If this problem remains, please sent a problem report with the System
7006 USR_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the System
7007 The DFI found errors in the APF parameters received from the SuCo. Use BV-Scope,
USR_E_ILLEGAL_APF_PA program automatic, SUCO, examination to install the default APF parameters. See service
RAMETERS manual for more information.
7008 The DFI found errors in the system type, video frequency or free space time limit received
USR_E_ILLEGAL_CALIBRA from the SuCo. The SuCo hardware and or software failed. Restart the stand. If this problem
TION_DATA remains, please sent a problem report with the System logfile to the PMS helpdesk. See
7009 The DFI found errors in the clean circle parameters received from the SuCo. The SuCo
USR_E_ILLEGAL_CLEAN_ hardware and or software failed. Restart the stand. If this problem remains, please sent a
CIRCLE_RADIUS problem report with the System logfile to the PMS helpdesk. See service manual for more
solutions.
7010 The DFI found errors in the camera rotation parameters received from the SuCo. The SuCo
USR_E_ILLEGAL_CAMERA hardware and or software failed. Restart the stand. If this problem remains, please sent a
_ROTATION problem report with the System logfile to the PMS helpdesk. See service manual for more
solutions.
7011 The DFI found errors in the flip mode received from the SuCo. Use BV-Scope, program
USR_E_ILLEGAL_FLIP_MO automatic, SUCO, examination to install the default APF parameters. See service manual
DE for more information.
7012 The DFI found errors in the frame rate received from the SuCo. Use BV-Scope, program
USR_E_ILLEGAL_FRAME_ automatic, SUCO, examination to install the default APF parameters. See service manual
RATE for more information.
7013 The DFI found errors in the II format received from the SuCo. The SuCo hardware and or
USR_E_ILLEGAL_II_FORM software failed. Restart the stand. If this problem remains, please sent a problem report with
AT the System logfile to the PMS helpdesk. See service manual for more solutions.
7014 The DFI found errors in the fluoro time received from the SuCo. The SuCo hardware and or
USR_E_ILLEGAL_INT_FLU software failed. Restart the stand. If this problem remains, please sent a problem report with
ORO_TIME the System logfile to the PMS helpdesk. See service manual for more solutions.
7015 The DFI found errors in the iris settings received from the SuCo. The SuCo hardware and or
USR_E_ILLEGAL_IRIS_SE software failed. Restart the stand. If this problem remains, please sent a problem report with
TTINGS the System logfile to the PMS helpdesk. See service manual for more solutions.
7016 The DFI found errors in the LAT cross request from the SuCo. The SuCo hardware and or
USR_E_ILLEGAL_LAT software failed. Restart the stand. If this problem remains, please sent a problem report with
the System logfile to the PMS helpdesk. See service manual for more solutions.
7017 The DFI found errors in the fluoro mode received from the SuCo. The SuCo hardware and
USR_E_ILLEGAL_FLUORO or software failed. Restart the stand. If this problem remains, please sent a problem report
_MODE with the System logfile to the PMS helpdesk. See service manual for more solutions.
7018 The DFI found errors in the X-ray lamp request from the SuCo. The SuCo hardware and or
USR_E_ILLEGAL_XRAY software failed. Restart the stand. If this problem remains, please sent a problem report with
7019 The DFI found errors in the dose data received from the SuCo. The SuCo hardware and or
USR_E_ILLEGAL_PATIENT software failed. Restart the stand. If this problem remains, please sent a problem report with
_DOSE the System logfile to the PMS helpdesk. See service manual for more solutions.

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7020 The DFI found errors in the dose effective area received from the SuCo. The SuCo
USR_E_ILLEGAL_EFF_RA hardware and or software failed. Restart the stand. If this problem remains, please sent a
D_AREA problem report with the System logfile to the PMS helpdesk. See service manual for more
solutions.
7021 The DFI found errors in the shutter settings received from the SuCo. The SuCo hardware
USR_E_ILLEGAL_SHUTTE and or software failed. Restart the stand. If this problem remains, please sent a problem
R_SETTINGS report with the System logfile to the PMS helpdesk. See service manual for more solutions.
7022 The DFI found errors in the status received from the SuCo. The SuCo hardware and or
USR_E_ILLEGAL_STATUS software failed. Restart the stand. If this problem remains, please sent a problem report with
7023 The DFI found errors in the error code received from the SuCo. The SuCo hardware and or
USR_E_ILLEGAL_ERROR software failed. Restart the stand. If this problem remains, please sent a problem report with
7024 The DFI found errors in the examination names received from the SuCo. Use BV-Scope,
USR_E_ILLEGAL_EXAM_T program automatic, SUCO, examination to install the default examination names. Use BV-
YPE_DATA Scope, program manual, SUCO, examination names to enter unique examination names.
See service manual for more information.
7025 The DFI found errors in the pulsed mode received from the SuCo. The SuCo hardware and
USR_E_ILLEGAL_PULSED or software failed. Restart the stand. If this problem remains, please sent a problem report
_MODE with the System logfile to the PMS helpdesk. See service manual for more solutions.
7026 The DFI found errors in the exam type index received from the SuCo. The SuCo hardware
USR_E_ILLEGAL_EXAM_T and or software failed. Restart the stand. If this problem remains, please sent a problem
YPE report with the System logfile to the PMS helpdesk. See service manual for more solutions.
8002 Restart the MVS. If this problem remains then perform the following. CAUTION: After the
FILE_E_NOT_INITIALIZED following actions ALL IMAGES on the DFI disk are LOST. Initialize the image disk via: BV-
Scope, program manual, DFI configuration. See service manual for more information.
8003 FILE_E_IMAGENR Restart the MVS. If this problem remains then perform the following. CAUTION: After the
following actions ALL IMAGES on the DFI disk are LOST. Initialize the image disk via: BV-
8004 FILE_E_IMAGEID Restart the MVS. If this problem remains then perform the following. CAUTION: After the
8005 FILE_E_GROUPID Restart the MVS. If this problem remains then perform the following. CAUTION: After the
8006 FILE_E_DISK_FULL Restart the MVS. If this problem remains then perform the following. CAUTION: After the
FILE_E_BUFFER_FULL following actions ALL IMAGES on the DFI disk are LOST. Initialize the image disk via: BV-
FILE_E_NO_CAPACITY following actions ALL IMAGES on the DFI disk are LOST. Initialize the image disk via: BV-
8009 FILE_E_CORRUPT Restart the MVS. If this problem remains then perform the following. CAUTION: After the
8010 FILE_E_RECOVERED The DFI detected an inconsistent image administration. This was recovered, but action
needed if problem is persistent Restart the MVS. If this problem remains then perform the
following. CAUTION: After the following actions ALL IMAGES on the DFI disk are LOST.
Initialize the image disk via: BV-Scope, program manual, DFI configuration. See service
manual for more information.
FILE_E_ILLEGAL_IMG_SIZ logfile to the PMS helpdesk. Reload the software. See service manual for more information.
E
FILE_E_NOT_ENOUGH_E following actions ALL IMAGES on the DFI disk are LOST. Initialize the image disk via: BV-
NTRIES Scope, program manual, DFI configuration. See service manual for more information.
FILE_E_ILLEGAL_SPEED logfile to the PMS helpdesk. Reload the software. See service manual for more information.

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8014 FILE_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the System
FILE_E_WRITE_NOT_ACTI logfile to the PMS helpdesk. Reload the software. See service manual for more information.
VE
8016 FILE_E_UNSTABLE The DFI detected an inconsistent image administration. This can be recovered, but action
needed if problem is persistent Restart the MVS. If this problem remains then perform the
following. CAUTION: After the following actions ALL IMAGES on the DFI disk are LOST.
Initialize the image disk via: BV-Scope, program manual, DFI configuration. See service
FILE_E_UNABLE_TO_RES following actions ALL IMAGES on the DFI disk are LOST. Initialize the image disk via: BV-
TORE Scope, program manual, DFI configuration. See service manual for more information.
FILE_E_ILLEGAL_PARAME logfile to the PMS helpdesk. Reload the software. See service manual for more information.
TER
FILE_E_WRONG_TRANSP logfile to the PMS helpdesk. Reload the software. See service manual for more information.
ORT_MODE
9000 DB_E_RESET Reload the software. See service manual for more solutions.
9001 DB_E_LIMIT Restart the MVS. If this problem remains then perform the following. CAUTION: After reset
database the PATIENT DATA, DFI CONFIGURATION DATA and IP SETS are LOST.
Reset the database via BV Scope service menu. Re-configure the System and reload
application data. See service manual for more information.
9002 DB_E_MEDIUM Restart the MVS. If this problem remains then perform the following. CAUTION: After reset
9003 DB_E_CONNECTION Restart the MVS. If this problem remains, please sent a problem report with the System
9004 DB_E_CONNECTED Restart the MVS. If this problem remains, please sent a problem report with the System
9005 DB_E_SIZE Restart the MVS. If this problem remains then perform the following. CAUTION: After reset
9006 DB_E_EXIST Restart the MVS. If this problem remains then perform the following. CAUTION: After reset
9007 DB_E_LEVEL Restart the MVS. If this problem remains, please sent a problem report with the System
9008 DB_E_TREENAME Restart the MVS. If this problem remains, please sent a problem report with the System
9009 DB_E_TREE Restart the MVS. If this problem remains, please sent a problem report with the System
9010 DB_E_RECORDS Restart the MVS. If this problem remains then perform the following. CAUTION: After reset
9011 DB_E_INSERT Restart the MVS. If this problem remains, please sent a problem report with the System
9012 DB_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the System
9013 DB_E_DIFF Restart the MVS. If this problem remains, please sent a problem report with the System
9014 DB_E_CHECKSUM Restart the MVS. If this problem remains then perform the following. CAUTION: After reset

ALL RIGHTS RESERVED

9015 DB_E_GENERAL Restart the MVS. If this problem remains then perform the following. CAUTION: After reset
9016 DB_E_FULL Restart the MVS. If this problem remains then perform the following. CAUTION: After reset
9017 DB_E_TIMESTAMP Restart the MVS. If this problem remains then perform the following. CAUTION: After reset
ADMI_E_ILLEGAL_MODE logfile to the PMS helpdesk. Reload the software. See service manual for more information.
11001 ADMI_E_DATA Restart the MVS. If this problem remains, please sent a problem report with the System
ADMI_E_ACTIVATOR_ID logfile to the PMS helpdesk. Reload the software. See service manual for more information.
11003 ADMI_E_ACTION Restart the MVS. If this problem remains, please sent a problem report with the System
ADMI_E_NO_SIGNAL logfile to the PMS helpdesk. Reload the software. See service manual for more information.
ADMI_E_TABLE_FULL logfile to the PMS helpdesk. Reload the software. See service manual for more information.
ADMI_E_TABLE_POSITION logfile to the PMS helpdesk. Reload the software. See service manual for more information.
11007 Restart the MVS. If this problem remains then perform the following. CAUTION: After reset
ADMI_E_PAT_NO_EXAM database the PATIENT DATA, DFI CONFIGURATION DATA and IP SETS are LOST.
11008 Restart the MVS. If this problem remains then perform the following. CAUTION: After reset
ADMI_E_ILLEGAL_PAT database the PATIENT DATA, DFI CONFIGURATION DATA and IP SETS are LOST.
11009 ADMI_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the System
12001 GUI_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the System
12002 GUI_E_RESET Restart the MVS. If this problem remains, please sent a problem report with the System
GUI_E_DOUBLE_ACTION_ logfile to the PMS helpdesk. Reload the software. See service manual for more information.
REQUEST
GUI_E_ACTION_REQUEST logfile to the PMS helpdesk. Reload the software. See service manual for more information.
12005 GUI_E_SIGNAL Restart the MVS. If this problem remains, please sent a problem report with the System
GUI_E_SIGNAL_INFO logfile to the PMS helpdesk. Reload the software. See service manual for more information.
GUI_E_UPDATE_INFO logfile to the PMS helpdesk. Reload the software. See service manual for more information.
12008 GUI_E_UPDATE Restart the MVS. If this problem remains, please sent a problem report with the System
12009 GUI_E_OPERATION Restart the MVS. If this problem remains, please sent a problem report with the System
12010 GUI_E_DIR Reload the software. See service manual for more solutions.
12011 GUI_E_DIR_INFO Reload the software. See service manual for more solutions.
12012 GUI_E_RESOURCE Reload the software. See service manual for more solutions.
12013 Reload the software. See service manual for more solutions.

ALL RIGHTS RESERVED

GUI_E_REQUEST_BITMAP
12014 GUI_E_LAST_EXP Error not used anymore. Restart the MVS. If this problem remains, please sent a problem
report with the System logfile to the PMS helpdesk. Reload the software. See service
VIEW_E_ILLEGAL_START_ logfile to the PMS helpdesk. Reload the software. See service manual for more information.
MODE
VIEW_E_ILLEGAL_STATE_ logfile to the PMS helpdesk. Reload the software. See service manual for more information.
TRANSITION
VIEW_E_NO_FUNCTION_ logfile to the PMS helpdesk. Reload the software. See service manual for more information.
DEFINED
VIEW_E_NO_DATA_DEFIN logfile to the PMS helpdesk. Reload the software. See service manual for more information.
ED
13004 VIEW_E_ID_LOST Restart the MVS. If this problem remains, please sent a problem report with the System
13005 VIEW_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the System
VIEW_E_NO_MOSAIC_MA following actions ALL IMAGES on the DFI disk are LOST. Initialize the image disk via: BV-
SK Scope, program manual, DFI configuration. See service manual for more information.
13007 Error not used anymore. Restart the MVS. If this problem remains, please sent a problem
VIEW_E_CALIBRATION report with the System logfile to the PMS helpdesk. Reload the software. See service
13008 VIEW_E_VHCU_LUT The DFI configuration data contains invalid vhcuLut data.
LIVE_E_ILLEGAL_MODE logfile to the PMS helpdesk. Reload the software. See service manual for more information.
14001 LIVE_E_ACTION Restart the MVS. If this problem remains, please sent a problem report with the System
14002 LIVE_E_ACTIVATOR Restart the MVS. If this problem remains, please sent a problem report with the System
14003 LIVE_E_STATE Restart the MVS. If this problem remains, please sent a problem report with the System
14004 LIVE_E_RESET Restart the MVS. If this problem remains, please sent a problem report with the System
14005 LIVE_E_DATA Restart the MVS. If this problem remains, please sent a problem report with the System
LIVE_E_RUNBUFFER logfile to the PMS helpdesk. Reload the software. See service manual for more information.
14007 LIVE_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the System
14008 LIVE_E_EXIST Restart the MVS. If this problem remains, please sent a problem report with the System
14009 LIVE_E_FREQ DFI video frequency and SuCo detected video frequency do not match. Use BV-Scope,
Install, Program Manual, System Configuration to select the correct video frequency.
14010 LIVE_E_SYSTYPE DFI SW licence key and SuCo detected system type do not match. Use BV-Scope, Install,
Program Manual, System Configuration to enter the correct SW licence key.
15000 SERV_E_ERROR Restart the MVS. If this problem remains, please sent a problem report with the System
15001 A cold restart was requested via service PC. No further actions needed.
SERV_E_COLD_RESTART
_REQUEST
15002 System config data is modified by service actions. Continuing functions can lead to
SERV_E_DFI_INCONSISTE unpredictable results, Restart needed.
NT

ALL RIGHTS RESERVED

15003 The software license key does not match with installed hardware. More hardware needed to
SERV_E_DFI_HARDWARE satisfy software license key requirements. Check software license key and hardware
_INCOMPLETE configuration.
SYS_E_STARTUP_FAILUR logfile to the PMS helpdesk. Reload the software. See service manual for more information.
E
SYS_E_ILLEGAL_FC_RES logfile to the PMS helpdesk. Reload the software. See service manual for more information.
P
SYS_E_WARMRESTART logfile to the PMS helpdesk. Reload the software. See service manual for more information.
SYS_E_COLDRESTART logfile to the PMS helpdesk. Reload the software. See service manual for more information.
SYS_E_WRONG_PARAME logfile to the PMS helpdesk. Reload the software. See service manual for more information.
TER
17000 LOG_E_INIT Restart the MVS. If this problem remains, please sent a problem report with the System
17001 LOG_E_INIT_BUF Restart the MVS. If this problem remains, please sent a problem report with the System
17002 LOG_E_INIT_FILE Reload the software. See service manual for more solutions.
17003 LOG_E_FLUSH Reload the software. See service manual for more solutions.
LOG_E_FLUSH_PERM
17005 LOG_E_FREEZE Restart the MVS. If this problem remains, please sent a problem report with the System
LOG_E_FREEZE_READ
LOG_E_FREEZE_WRITE
LOG_E_FREEZE_CLOSED logfile to the PMS helpdesk. Reload the software. See service manual for more information.
LOG_E_FREEZE_OPEN
17010 LOG_E_READ_FILE Reload the software. See service manual for more solutions.
LOG_E_READ_SELECTIO
N
LOG_E_READ_TYPE
LOG_E_READ_NO_FILE
LOG_E_READ_END_OF_FI
LE
17015 LOG_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the System
17016 LOG_E_WRITE Reload the software. See service manual for more solutions.
LOG_E_WRITE_TYPE logfile to the PMS helpdesk. Reload the software. See service manual for more information.
17018 LOG_E_WRITE_ID Restart the MVS. If this problem remains, please sent a problem report with the System
LOG_E_WRITE_BUF_FULL logfile to the PMS helpdesk. Reload the software. See service manual for more information.
17020 LOG_E_CLOSE Restart the MVS. If this problem remains, please sent a problem report with the System
LOG_E_CLOSE_READ

ALL RIGHTS RESERVED

LOG_E_CLOSE_OPEN
LOG_E_CLOSE_FIND
17111 LOG_E_EXCEPTION Restart the MVS. If this problem remains, please sent a problem report with the System
LOG_E_CORRUPT_LOG_F
ILE
RB_E_NOT_INITIALIZED following actions ALL IMAGES on the DFI disk are LOST. Initialize the image disk via: BV-
19001 RB_E_MEM Restart the MVS. If this problem remains, please sent a problem report with the System
19002 RB_E_RECOVERED Restart the MVS. If this problem remains then perform the following. CAUTION: After the
19003 RB_E_IMAGEID Restart the MVS. If this problem remains then perform the following. CAUTION: After the
19004 RB_E_KEEP Restart the MVS. If this problem remains then perform the following. CAUTION: After the
19005 RB_E_UNKEEP Restart the MVS. If this problem remains then perform the following. CAUTION: After the
19006 RB_E_EXAM Restart the MVS. If this problem remains then perform the following. CAUTION: After the
RB_E_EXAM_EMPTY following actions ALL IMAGES on the DFI disk are LOST. Initialize the image disk via: BV-
19008 RB_E_FILE Restart the MVS. If this problem remains then perform the following. CAUTION: After the
19009 RB_E_LIMIT Restart the MVS. If this problem remains then perform the following. CAUTION: After the
RB_E_FREE_SPACE following actions ALL IMAGES on the DFI disk are LOST. Initialize the image disk via: BV-
19011 RB_E_ILL_PARAM Restart the MVS. If this problem remains then perform the following. CAUTION: After the
20001 HPI_E_FAIL The DICOM export device failed. Restart the MVS. If this problem remains, see service
20003 The DICOM export device failed. Restart the MVS. If this problem remains, see service
HPI_E_RESPONSE_TIMEO manual for more solutions.
UT
HPI_E_ACKNOWLEDGE_TI manual for more solutions.
MEOUT
HPI_E_ALREADY_INITIALI logfile to the PMS helpdesk. Reload the software. See service manual for more information.
ZED
HPI_E_NOT_INITIALIZED logfile to the PMS helpdesk. Reload the software. See service manual for more information.
HPI_E_UNEXPECTED_EO manual for more solutions.
M

ALL RIGHTS RESERVED

HPI_E_UNEXPECTED_RE manual for more solutions.
SPONSE
HPI_E_MESSAGE_TOO_L manual for more solutions.
ONG
HPI_E_ILLEGAL_MESSAG manual for more solutions.
E
HPI_E_OUT_OF_MEMORY logfile to the PMS helpdesk. Reload the software. See service manual for more information.
HPI_E_INVALID_CALL logfile to the PMS helpdesk. Reload the software. See service manual for more information.
HPI_E_ILLEGAL_ARGUME logfile to the PMS helpdesk. Reload the software. See service manual for more information.
NT
HPI_E_NOT_CONCURREN logfile to the PMS helpdesk. Reload the software. See service manual for more information.
T
20016 HPI_E_ERROR Restart the MVS. If this problem remains, please sent a problem report with the System

ALL RIGHTS RESERVED
2.3 SUCO ERROR MESSAGES
For how to react on error messages, see chapter 2.1.
error displayed STUIF texts LOG file text and remarks (co_error.c):
mnemonic: (dismsg.c):
019 X-ray generator not available Invalid error id or no error message defined !!!
Switch system off/on. Call
service if problem is
persistent
020 Warning: system parameters All DATABASE data has been reset or new DATABASE has
are reset. Call service been installed. Calibrated BV-scope data has been removed
and replaced with the default settings. Perform the following
actions: Perform Program Automatic install configuration and
examination. Check the program manual functions. Perform the
adjustments X-ray tube: Filament and Dose output. Perform the
adjustments Image processor. Perform the adjustments
Collimator (excluding laser alignment). Perform the adjustment
II/TV: Electrical-Dose rate.
021 Warning: system parameters Configuration data has been reset. The default settings are now
are reset. Call service used. Perform the following action: Using the Program
Automatic function, install Configuration.
022 Warning: system parameters No BV-scope calibration has been performed, or calibration
are reset. Call service data has been reset. The default settings are now used.
Perform the following actions: Perform the adjustments X-ray
tube: Dose output. Perform the adjustments Image processor.
Perform adjustments Collimator (excluding laser alignment).
Perform the adjustment II/TV: Electrical-Dose rate.
023 Warning: system parameters The APF data has been reset. The default settings are now
are reset. Call service used. Perform the following action: Using the Program
Automatic function, install Examination. Check program manual
functions: Examination names and APF settings.
024 Warning: system parameters The heat integrator data has been reset. This will correct itself
are reset. Call service automatically within 5 minutes - no further action required.
025 Warning: system parameters The current patient dose data has been reset. No action
are reset. Call service required.
026 Warning: system parameters Annabelle DATABASE data has been reset. The default
are reset. Call service settings are now used. No action required.
027 Warning: system parameters The dose output calibration data has been reset. Perform the
are reset. Call service adjustment for the X-ray tube: Dose output.
028 Warning: system parameters The tank history data has been reset. NOTE: The old tank
are reset. Call service history data has been deleted. No action required.
029 Warning: system parameters The energy storage history data has been reset. NOTE: The
are reset. Call service old energy storage history data has been deleted. No action
required.
030 Warning: system parameters NOTE: The dose report of the current acquisition patient is
are reset. Call service suspect. No action required.
031 Warning: system parameters NOTE: The filament adjustment data has been reset. Perform
are reset. Call service the filament adjustment procedure.
<none> Mobile Viewing Station not <none>
available. Switch system
off/on. Call service if problem
is persistent

ALL RIGHTS RESERVED
<none> Mobile Viewing Station in <none>
service mode. Switch off/on
to enter normal mode
050 System initialisation problem A system startup problem occurred. Switch the system off and
Switch system off/on. Call on. If the problem persists, check if the Mobile Viewing Station
service if problem is and the Stand are correctly connected. Check the Stand-Mobile
persistent Viewing Station cable.
051 Software version mismatch The software version installed on the stand is not compatible
Call service with the version installed on the mobile viewing station. Install
the latest version of the software on either the stand or the DFI.
052 System not available The video frequency of the stand is not compatible with the
Switch system off/on video frequency of the mobile viewing station. Call PMS
Call service if problem is helpdesk.
persistent
053 Subsystem error, system still The DFI is not responding within the allowed time, causing a
available. It's possible to timeout. Switch the system off and on. Check the DFI unit for
continue errors.
054 APF parameters not The APF data is invalid due to a incompatibility between the
accepted. The settings for APF data and the IP set. Perform Program Automatic Install
current selection are invalid Examination.
Call service
055 APF parameters not Unknown IP set. Check the application data for errors. Load
accepted. The settings for DFI IP sets.
current selection are invalid
Call service
<none> Storage speed not accepted The selected frame speed is not acceptable during X-ray
Storage speed not
selectable during X-ray
056 Subsystem error, system still The collimator control board is not responding within the
available. It's possible to allowed time, causing a timeout. Check the collimator device,
continue board and cabling. If the problems persists, replace the SHA5
collimator board.
057 Subsystem error, system still The generator control board is not responding within the
available. It's possible to allowed time, causing a timeout. Check the generator device,
continue board and cabling. Check if the Stand software is operational. If
the problems persists, replace the SHA4 generator board.
058 Subsystem error, system still The TVI sub-system is not responding within the allowed time,
available. It's possible to causing a timeout. Check the II, the camera, pulse master
continue board and cabling. Check if the Stand software is operational. If
the problems persists, replace the pulse master board (SHA3).
059 Subsystem error, system still The pulse master control is not responding within the allowed
available. It's possible to time, causing a timeout. Check the board, the cabling and
continue Stand software. If the problems persists, replace the board
(SHA3).
060 HIP time exceeded, low Maximum hip time reached so hip switched off.
dose fluoro activated.
061 Warning: wrong Viewing Incorrect DFI connected with the SUCO. Find the correct DFI
Station connected. and connect this with the SUCO.
Connect the matching
Viewing Station
062 Image synchronisation No sync detected between XTV and DFI. Check XTV camera
problem. Call service if and the stand-mobile viewing station cable.
problem is persistent

ALL RIGHTS RESERVED
<none> Dose limitation active! only Dose limitation active, only low dose fluoro. Reduced
low dose fluoro. Reduced performance.
performance.
<none> Dose limitation active! kV Dose limitation active, kV limited. Reduced performance.
limited. Reduced
performance.
<none> Press H/F switch! <none>
<none> Keep H/F switch pressed ... <none>
<none> Adjustment in progress ... <none>
<none> Waiting X-gen cooled down The generator temperature has exceeded the permitted levels
... and operation is suspended until the temperature falls back to
normal range. Check tank OIL temperature indicator to ensure
correct functioning.
<none> Adjustment failed: During a radiography adjustment the voltage/current deviation
verification error has increased beyond the permitted range. Perform
adjustment.
<none> This system is in non X-ray The system is in demo mode. generation of X-ray is disabled.
mode. No X-ray generated
<none> Battery weak, charge battery The battery charge has fallen below 20%, due to the system
if possible. Call service if being switched off for more than a day. Plug in the system and
problem is persistent allow the battery to charge if possible. If problems persist,
check battery voltage and charger current. Refer to the Energy
Storage unit service manual.
<none> Charge battery 24 hours The battery has a charge level of between 90% to 20% due to
recommended. Call service if the system being switched off for more than 3 months. Plug in
problem is persistent the system and allow the battery to charge for 24 hours before
use if possible. If problems persist, check battery voltage and
charger current. Refer to the Energy Storage unit service
manual.
<none> Charge battery The battery has a charge level of between 60% to 20% due to
recommended. Charge the system being switched off for a period between half a day
battery 24 hours if possible to 3 months. Plug in the system and allow the battery to charge
for 24 hours before use if possible. If problems persist, check
battery voltage and charger current. Refer to the Energy
Storage unit service manual.
<none> Charge battery strongly The battery has a charge level of less than 20% due to the
recommended. Charge system being disabled for a period between half a day to a day.
battery 24 hours if possible. Plug in the system and allow the battery to charge for 24 hours
This will prolong battery life- before use. If problems persist, check battery voltage and
time charger current. Refer to the Energy Storage unit service
manual.
<none> Battery charge 0 % X-ray The battery charge level is 0% and the X-ray function is
disabled disabled until the battery charge level is restored to 15%. Plug
in the system and allow the battery to charge for 24 hours
before use. If problems persist, check battery voltage and
charger current. If the problem continues for more than an hour,
check the fuses. Refer to the Energy Storage unit service
manual. Replace the ESU.
<none> Battery charge 10 % Battery charge less than 10 percent.

ALL RIGHTS RESERVED
<none> Warning: 5 minutes fluoro Warning: 5 minutes fluoro reached Reset the fluoroscopy timer
reached. Reset fluoro alarm
timer
<none> X-ray disabled: 10 minutes X-ray disabled: 10 minutes fluoro reached Reset the
fluoro reached. Reset fluoro fluoroscopy timer
alarm timer
101 System not available. Switch SuCo-MIDAS (SHA1) initialisation problem Check cabling
system off/on. Call service if SHA1-X1 and SHA1-X2 and if the problems persists, replace
problem is persistent the SuCo-MIDAS (SHA1) board.
<none> X-ray disabled by key switch X-ray disabled by key switch The key switch is turned to the '0'
Turn key switch to enable X- position (off). X-ray function is disabled.
ray
201 System not available. Switch The Pulse master board is not present (HW version register
system off/on. Call service if read has failed). X-ray function is disabled. Check for Pulse
problem is persistent master board SHA3. Check connections and if the problems
persists, replace the board.
202 System not available. Switch The BIST of the Pulse master board has failed because the set
system off/on. Call service if output value could not be accessed. Replace the Pulse master
problem is persistent board SHA3.
203 System not available. Switch The BIST of the Pulse master board has failed because no
system off/on. Call service if clock pulses were detected. Replace the Pulse master board
problem is persistent SHA3.
204 System not available. Switch The BIST of the Pulse master board has failed because the
system off/on. Call service if watchdog timer could not be programmed. Replace pulse
problem is persistent master board SHA3.
205 System not available. Switch The BIST of the Pulse master board has failed because one of
system off/on. Call service if the timers could not be programmed. Replace pulse master
problem is persistent board SHA3.
206 Image synchronisation No vsync pulse detected between XTV and pulse master.
problem. Call service if Check XTV camera and cabling.
207 Subsystem error, system still No X-ray after switch on. Check board SHA4 and the generator
available. It's possible to unit SE. Check that the X-ray Active LED on board SHA4-H8b
continue is lit during fluoroscopy. Check cabling.
208 Subsystem error, system still Unexpected X-ray switch off. Check board SHA4 and the
available. It's possible to generator unit SE. Check cabling.
continue
209 X-ray disabled by safety- X-ray has been disabled by watchdog. Switch system off and
circuit. Call service if on and retry. If the problems persists, replace the SUCO Midas
problem is persistent board (SHA1), Pulse master board (SHA3) or the software.
210 Subsystem error, system still The II High Tension is not ready. Check the cable between
available. It's possible to pulse master and the HT converter.
continue
211 Camera iris positioning error The XTV diaphragm is not ready. Perform dose calibration.
Call service if problem is Check cable Check power supply to the XTV.
persistent

ALL RIGHTS RESERVED
212 Subsystem error, system still The II format is not ready. Check the pulse master board SHA3.
available. It's possible to Check the C-arm cable
continue
213 II/TV not available. Switch II/TV readback error Perform dose calibration. Check cable
system off/on. Call service if Check power supply to the XTV.
220 Hand- or footswitch pressed Check the handswitch and footswitch for a defective switch.
at startup. Check switches
and release if pressed. Call
persistent
221 System not available. Switch The test on the hand and foot switches failed. Check the
system off/on. Call service if handswitch and footswitch for proper functioning. Check SHA3
problem is persistent pulse master board and replace if necessary.
302 X-ray disabled during focus X-ray disabled during focus switch.
switch.
303 mA guarding failure. Deviation between desired and measured mA is too large.
Verify filament calibration by executing the filament
Performance test and/or execute the filament adjustment
304 kV guarding failure. Deviation between desired and measured kV is too large.
Execute filament Performance Test and ...
<none> Allow tube to cool down a <none>
few seconds...
320 X-ray generator not available The generator board is not present (HW version register read
Switch system off/on. Call has failed). The X-ray function is disabled by the software.
service if problem is Check that the generator board SHA4 is present. Replace the
persistent generator board SHA4.
321 X-ray generator not available There was a MUX ADC conversion timeout on the generator
Switch system off/on. Call board. Replace the generator board SHA4.
persistent
322 X-ray generator not available There was a Doserate ADC timeout on the generator board.
Switch system off/on. Call Replace the generator board SHA4.
persistent
323 X-ray disabled by safety- The FA generator board SHA4 board does not support
circuit. Call service if doserate sampling (HiP disabled).The version of the generator
problem is persistent board is incorrect. Replace the generator board.
324 X-ray generator not available The kV value of the generator board SHA4(read via PPI1)
Switch system off/on. Call exceeds the permitted value. Replace the generator board.
persistent
325 X-ray generator not available The self test of the FA generator board SHA4 board has failed.
Switch system off/on. Call The X-ray function is disabled. Check the cabling between the
service if problem is generator board and the SE unit. Replace the generator board.
persistent
326 X-ray generator not available The self test of the RA generator board SHA4 has failed. The
Switch system off/on. Call X-ray function is disabled. See error message 325
persistent
327 X-ray generator not available There was a ADC conversion failure on the generator board.
Switch system off/on. Call Replace the generator board SHA4.
persistent

ALL RIGHTS RESERVED
334 X-ray generator not available The tube current of the generator board SHA4 (read via the
Switch system off/on. Call board's MUXADC) exceeds the permitted limit of 100 mA (RA).
service if problem is Check the generator board and replace if required.
persistent
335 X-ray generator not available The generator board SHA4 does not support French
Switch system off/on. Call homologation. mA setting remains 20 mA
persistent
340 X-ray generator not available The Ready prepare X-ray response from the generator board
Switch system off/on. Call SHA4 and/or the generator is not given after Enable X-ray is
service if problem is activated. In FA systems replace the generator board. In RA
persistent systems check that the generator unit rotor is OK, and replace
the generator board if required.
341 X-ray generator not available RA generator board SHA4 Generator ready signal is inactive.
Switch system off/on. Call Check generator board. Check generator unit.
persistent
342 X-ray generator not available RA generator board SHA4 Filament alarm status is active.
Switch system off/on. Call Check generator unit.
persistent
343 X-ray generator not available Generator alarm active status is active. The generator will be
Switch system off/on. Call reset within a few seconds. If problem persists, check that the
service if problem is HF generator's fan is rotating. Check error LEDs on generator
persistent unit. Follow the fault finding procedure given in the HF
Generator service manual.
344 X-ray generator not available Timer alarm status is active. The generator is reset within a few
Switch system off/on. Call seconds. If problem persists, check the SHA3 pulse master
service if problem is board and/or SHA4 generator board.
persistent
345 X-ray generator not available The cable connecting the XGEN to the RA/FA generator board
Switch system off/on. Call is probably not connected (all generator alarms are active).
service if problem is Switch off the system and check the cable between the X-ray
persistent generator and the SHA4 generator board.
346 X-ray control malfunction. X-ray control malfunction. Switch off the system and check the
Switch system off and call SHA4 generator board, the X-ray generator and the cabling
service. between the X-ray generator and the SHA4 generator board.
350 X-ray generator not available The filament alarm is active. Generator is reset within a few
Switch system off/on. Call seconds. Check filament current on the filament board. Check
service if problem is cabling between SE and the tube.
persistent
351 X-ray generator not available FA generator board SHA4 Inverter status signal is active.
Switch system off/on. Call Generator is reset within a few seconds. Check the kV/mA
service if problem is values of the tank.
persistent
352 X-ray generator not available The timer alarm is active. The generator is reset within a few
Switch system off/on. Call seconds. If problem persists, check the SHA3 pulse master
service if problem is board and or SHA4 generator.
persistent
353 X-ray generator not available FA generator board X600AL status signal is active. Check FET
Switch system off/on. Call power control on the generator board.
persistent

ALL RIGHTS RESERVED
354 X-ray generator not available Keying and ELCO discharge alarms are active. Replace SEA3
Switch system off/on. Call board.
persistent
355 X-ray generator not available The Keying alarm (only) is active. Check Keying circuit. If the
Switch system off/on. Call actual kV has risen to the maximum value, replace SEA2 or
service if problem is SEA3 board.
persistent
<none> Boost time limit exceeded. <none>
Release and press hand/foot
switch to continue
<none> Pulsed time limit exceeded. <none>
Allow tube to cool down a
few seconds, then press
hand/foot switch to continue
360 X-ray generator not available The rotor is not ready after the Enable rotation command has
Switch system off/on. Call been given. Check SEA2 Rotor Control board and jumper
service if problem is positions. Program for 50 or 60 Hz.
persistent
365 X-ray disabled: tank too The RA generator board thermal switch is activated. If the tank
warm. X-ray is automatically is hot, check oil temperature circuit. If the tank is not hot,
enabled when tank reaches replace the tank.
normal temperature
366 Warning: Limited fluoroscopy Wait for the tank to cool down
time available X-ray tank
warm Increase cooling time
between runs
367 Warning: Very limited fluoro Wait for the tank to cool down
time available X-ray tank
very warm Increase cooling
time between runs
368 X-ray disabled: tank too Wait for the tank to cool down
warm X-ray is automatically
enabled when tank reaches
normal temperature
369 X-ray generator not available The measured oil temperature is below 3o. Check if the system
Switch system off/on Call is being used in an unsuitable environment (not within system
service if problem is temperature specifications). Check oil temperature circuit.
persistent
370 X-ray generator not available The oil pump is not rotating. Check the SE generator unit and
Switch system off/on. Call or C-arm cabling.
persistent
371 X-ray generator not available The oil pump is rotating without rotating command. Check the
Switch system off/on. Call SE generator unit and or C-arm cabling.
persistent
375 Battery overcharge not Overcharge not started, don't disconnect plug next time.
started last time. Keep the
system connected to mains
power next time
376 Battery overcharge timer Overcharge timer expired.
expired. Call service if

ALL RIGHTS RESERVED
377 Battery overcharge enable Overcharge enable not received.
not received. Call service if
378 Battery overcharge request Overcharge request lost.
lost. Call service if problem
is persistent
379 Battery overcharge has ESU has enabled it self
enabled it self. Call service if
380 X-ray generator not available MUXADC battery voltage is not within the range 250 - 365 V.
Switch system off/on. Call Check the battery voltage. See the Energy Storage Unit service
service if problem is manual.
persistent X-ray generator
not available
381 Switch system off/on. Call The X-ray function has been disabled because the RA
service if problem is generator board is reporting that the battery charger's fuse has
persistent blown. Replace the fuse If problem persists, replace the ESU.
382 X-ray generator not available The X-ray function has been disabled because the RA
Switch system off/on. Call generator board is reporting that the battery charger has been
service if problem is switched off by the software. Check the ESU functioning.
persistent
383 Battery is near end of life. The ESU is near the end of life. See the battery history file.
Call service Perform the discharge test (see ESU service manual). Order a
new ESU for the eventual replacement
384 Battery at end of life. Call The ESU has reached the end of life. Replace the ESU.
service
385 Battery weak, HDF is The ESU has reached the end of life. HDF is disabled. Replace
disabled. Charge battery. the ESU.
Call service if problem is
persistent
386 X-ray generator not available The charge voltage of the ESU has fallen below the 260 V
Switch system off/on. Call minimum. Check the battery charger. Check the battery voltage
service if problem is and current. Check the ESU fan for blockages.
persistent
387 Allow tube to cool down... X- The YELLOW level of the heat indicator has been on for more
ray is blocked until heat than the 20 minutes time limit. The system is disabled until the
indicator level is save tube has cooled down and the heat indicator level is GREEN.
388 Allow tube to cool down... X- The RED level of the heat indicator has been on for more than
ray is blocked until heat the 10 (FA) or 15 (RA) minutes time limit. The system is
indicator level is save disabled until the tube has cooled down and the heat indicator
level is GREEN.
389 X-ray switched off: max 10 Continuous radiation has been performed for more than the 10
min fluoro. Release and minutes time limit. The system is immediately available for use.
press hand/foot switch to
continue
390 Display text:Hot anode! Low The heat indicator has reached the RED level. HDF, Digital
dose fluoro still available. Exposure, Radiography X-ray are disabled until the tube has
Boost mode is blocked until cooled down and the heat indicator level is YELLOW.
heat indicator level is save
391 Allow tube to cool down... X- The heat indicator has reached the BLOCKED light. The
ray is blocked until heat system is disabled until the tube has cooled down and the heat
indicator level is save indicator level is YELLOW.

ALL RIGHTS RESERVED
392 X-ray generator not available The battery charger function is malfunctioning. The battery
Switch system off/on. Call voltage is below 310 volts while the system is in stand-by
service if problem is (charging state). Replace ESU.
persistent
393 X-ray generator not available Doserate control detected doserate fluctuation.
persistent
394 Warning: kV under normal kV under normal working range.
working range !
395 Battery ok, hardware error in Battery ok, hardware error in generator.
generator.
396 Battery voltage not present. Battery not present.
Call service if problem is
persistent
397 Battery charger voltage too Low battery, charger defect?
low. Call service if problem is
persistent
400 X-ray disabled, iris Iris positioning error on the collimator. X-ray is disabled. Check
positioning error. Call service collimator functionality and cables. Perform Iris adjustment
if problem is persistent calibrations.
401 Shutter A positioning error. Shutter failure with motor A1. Perform shutter adjustment
Call service if problem is calibrations.
persistent
402 Shutter A positioning error. Shutter failure with motor A2. Perform shutter adjustment
persistent
403 Shutter B positioning error. Shutter failure with motor B1. Perform shutter adjustment
persistent
404 Shutter B positioning error. Shutter failure with motor B2. Perform shutter adjustment
persistent
405 Laser alignment function not A status error has occurred when switching the collimator LAT
available. Call service if on and off. Check the LAT function on the flatpanel of the
problem is persistent stand.
406 X-ray generator not available Read ADC failed. Calibrate CLI.
persistent
407 X-ray generator not available Not used spectral filter error indicator
persistent
408 X-ray generator not available Spectral filter not used status indicator
persistent
409 System not available. Switch On power on, the Collimator self test failed. X-ray is disabled.
system off/on. Call service if Check collimator.
410 System not available. Switch There is no collimator interface board SHA5 present in SUCO
system off/on. Call service if rack. X-ray is disabled.

ALL RIGHTS RESERVED
411 System not available. Switch Not used
system off/on. Call service if
412 X-ray disabled, iris Recovery failed on collimator's iris. X-ray is disabled. Check
positioning error. Call service collimator.
if problem is persistent
413 Shutter A positioning error. Recovery failed on collimator's shutter A1 motor. X-ray is
Call service if problem is disabled. Check collimator.
persistent
414 Shutter A positioning error. Recovery failed on collimator's shutter A2 motor. X-ray is
persistent
415 Shutter B positioning error. Recovery failed on collimator's shutter B1 motor. X-ray is
persistent
416 Shutter B positioning error. Recovery failed on collimator's shutter B2 motor. X-ray is
persistent

ALL RIGHTS RESERVED
3 LIST OF MECHANICAL FUNCTIONS
If there are problems with mechanical functions, the causes will be obvious in most cases.
Problems with mechanical functions will be caused by mechanical components in many cases. So, check the
function of the relevant mechanical components.
Mechanical components of the C-arm stand:

brakes
all wheel steering mechanism
[alternative] rear wheel steering mechanism [if present]
end positions for geometry
[electrical] height movement
Mechanical components of the MVS (Mobile Viewing Station):

brakes
steering mechanism

ALL RIGHTS RESERVED
4 FLOWCHART ‘SYSTEM DOES NOT START’
CAUTION
Always allow for 10 seconds between switching the system OFF and ON again. This delay will prevent
possible damage to the power supply components of the system.
________________
'No ' means in the table below: continue with the cell right to the current cell.
'Yes ' means in the table below: continue with the cell below the current cell.
START point of flow-chart ‘System does not start’

Info visible on Green LED of Measure on Mains power
display / mains power unit WAX available?
monitor supply is on? X302 and Yes
No No X303. Check /
Yes Yes Mains voltage replace
available? power cord.
No
Yes
Patient’s DFI problem : Red LED of Check main Replace Disconnect C- LED on Check 10 A
administration restart mains power fuses. main fuses. stand. monitor fuses (F3, F4,
visible on system. supply is on? Fuses ok? Green LED Check main fuses on? F5 of
MVS? Analyze data. No check No of mains and replace if No secundair
No Check all mains power Yes power supply necessary. Yes power supply)
Yes error Yes is on? Switch on the and replace if
messages. Yes MVS. necessary.
Start the MVS starts? LED on
system. No monitor on?
Does the Yes No Check
system start? cabling and
No /or sub
Yes systems
Yes
Error Error Unplug mains Replace WA1. Problem To check the Check DFI Check DFI
message on message on supply and solved stand –trolley test LED. test LED, see
MVS? stand? plug it in cable: Power off LED off? chap. 7.4.
No No Check again. the system. No
Yes cables Restart the Set override chap. 7.4.
Yes system. jumper W2 to on. Yes
Problem Restart the Power
persists? system. supply DFI
Yes System start defect:
Thyristor correctly? replace
defect or S1 No Set DFI.
(thermal override jumper
switch) W2 to off and
activated. replace stand-
trolley cable.
Yes
See chap. 2.2. Restart the If problem Connect: stand- Check
system. occurs again: trolley cable. cabling
After restart: analyze data . To check cabling stand.
error message inside the stand:
on stand? Disconnect
No - SUB X1
Yes - SMC X4
- SEA10 X6
Restart the
system.
Does the system
restart?
No
Yes

ALL RIGHTS RESERVED
See error Connect SUB-X1. Disconnect Replace

code in log Start up system. SHA X1. power supply.
file. Display lights up? Restart the
No system.
Yes Voltage on
output of
power
supply?
No
Yes
Defect in
SHA unit
or external
cabling.
Connect SMC X4. Problem
Restart the with height
system. level
System starts? control.
No
Yes
Remove prints Defect in
from X-generator. back
Connect SEA10 panel.
X6. SEA10.
Restart the
system.
System starts?
No
Yes
Check visually the Place Short circuit in
thyristors on SEA3. 600 V circuit.
SEA3. Restart the Replace
One or more system. stand-trolley
thyristors defect? Fuses stay cable or wired
No intact? bracket SAX1
Yes No (cable tree
Yes stand) .
Replace SEA3. Place Replace C1.
SEA2 and
SEA4.
Fuses stay
intact? No
Yes
Place Replace
SEA5. SEA5.
Fuses stay
intact?
No
Yes
Start Replace
fluoro. SEA5.
Fuses stay
intact? No
Yes
Place Replace
SEA1 and SEA1.
disconnect
SEA10 X3.
Fuses stay
intact? No
Yes
Connect Check C-arch
SEA10 X3. cable and
Fuses stay tank
intact? No

ALL RIGHTS RESERVED
5 FLOWCHART ‘NO IMAGE ON THE MONITOR’

START point of flow-chart ‘No image on the monitor'
Push left and/or Push left or Bottom Stop and start
right hand right foot line on the system.
switch. without switch. stand If the problem
an object in the Do the display persists:
bundle. radiation highlighted connect
Do the radiation indicators ? Service PC
indicators light light up for a No and inspect
up for a moment? Yes log file, chap.
moment? No No 2.1.2.
Yes Yes
kV stabilizes kV stabilizes Max. kV. Check SHA 4 Hand switch Does LED SHA1 or
between < 42 kV? Error radiation with defect or or cabling or on SHA4 SHA3 defect
42 kV and No messag dose meter, high voltage PCB SHA3 light up? (missing
50 kV? Yes e? beeper or on X-ray defect. To No interrupt).
No No fluoro screen. tank not detect if Yes
Yes Yes Radiation available. SHA3 is See chap.
detected? Check on defect, 2.1.
No SEA4 mp1 check:
Yes and mp2. safety LED
See *)
Go to Point A Set manual See manual See Remove Activate test WK3 or
in the next mode to 50 kV XTV8HPA Chap. camera from generator in WK5 is
table. and push Camera, 2.1. bracket and camera defect.
hand/foot section Fault point it to (WK3:W1). Use override
switch. Finding. another object. Adjust WK3 jumper on
Image on Connect MP1 on WK3 to
display? camera cable 250 mV. detect if
No to VCR Image on WK3 or
Yes (WDX7) and display? WK5 is
select VCR No defect.
input. Yes
Image on WK1, WK2
display? No or flex cable
Yes is defect.
Select Stabilization Software Measure For 6": *)
automatic towards failure. II-generator inspect With 100 kV
mode and 40 kV? voltages. LEDs on Required:
start fluoro. Measure Ok? BGC1 Without
Stabilization dose rate. In No For 9" and radiation:
on 50 kV? BV-Scope: Yes 12": 350 V
/INSTALL
No /PERFORMANCE II-generator measure During
Yes TEST defect. voltage on radiation:
/IMAGE QUALITY
/LOWER LEVEL. test points II- 346 V.
Value of generator If different:
DRFLDF > BGC (see check cabling
1600 mV? SM II/TV between
No Sub system) generator and
Yes and on BA1. X-ray tank.
Both Ok?
Yes
Measure dose On WK3, Cable
rate control WK3X20A11 defect. between
signal on BV- measure BA1 and
Scope and Annabel. BGC1
WK3 MP13 0 V? defect.
Signals both No
1500 mV Yes
+/- 50 mV? WK3, WK4,
No: WK3, SHA3 or
SHA4 or C-arc cable to
cable defect SHA3
defect.

ALL RIGHTS RESERVED
Point A (of flow-chart ‘No image on the monitor')

LED of XTV Disconnect Measure Measure Disconnect WK3 is
sync on? video cable SHA3-X2 WK3 video cable defect.
No from WDX6 on board. MP7. and
Yes and measure Sync ok? Sync ok? measure
on cable (no No No WK3 MP7.
termination). Yes Yes Sync ok?
Sync level No
> 500 mV and Yes
line time 64
micro sec?
No
Yes
Measure WDX6 WK3 or DFI defect. Pin bent or Cable to Short cut in
cable part. WK5 is cable C-arm is C-arm
During radiation defect. defect. defect cable
300 – 400 mV? Use
No override
Yes jumper on
WK3 to
detect if
WK3 or
WK5 is
defect.
LED of IMAV of On SHA3 SHA3 is
DFI on during LED H7A defect.
radiation? on?
No No
Yes Yes
DFI defect. Cable
between
SHA3 and
DFI defect.

ALL RIGHTS RESERVED
6 FLOWCHART ‘IMAGE OF BAD QUALITY’

START point of flow-chart ‘Image of bad quality'
Too much noise Image not Go to Point B in
in image? sharp ? next table.
No No
Yes Yes
Measure IQ Calibrate dose Set test image Swap the video Swap the video The DFI output
level 1 stabili- rate on the two cables on the cables the on is defect.
zation kV – mA. Measure IQ monitors. back side of the DFI side. Replace the
Within spec? level 1 stabili- Is the image monitors. Is the image not DFI.
No zation kV – mA. equally sharp on Is the image not sharp on the
Yes Within spec? both monitors? sharp on the same monitor?
No Check X- No same monitor? No
ray tube Yes No Yes
fluoroscopy Yes Replace the
adjustment. Replace monitor video cable to
Yes the monitor with
the not sharp
image.
In system Reload Set stair case Measure with a Check
settings check examination pattern on scoop on SHA3 connections and
video data. camera (with X2. cabling between
processing Problem jumper W2A on (compare signal stand and
parameters. remains? WK3) and set with example trolley.
Ok? Yes W1 to position picture, see
No 1-2 (test chap. 7.2.
Yes generator Image ok?
selected). Start No
fluoroscopy. Yes
Are the borders
of grey levels
sharp?
No
Yes
Discuss with Restart system Perform focus Measure Vibs See test image Use override
client on and check DFI adjustments for out camera, on on monitor. jumper on WK3
changing of self test results, II and XTV. WK3 X4 Is the complete to detect if WK3
settings see chap. 7.4. measure point edge not sharp? or WK5 is
7. No defect.
Within spec? Yes
No
Yes
Check Replace WK3
connections to
C-arc.
Connection ok?
No C-arc
defect
Yes
C-arc defect.

ALL RIGHTS RESERVED
Point B (of flow-chart 'Image of bad quality’)

Image too light Image Stripes in Go to Point C
or too dark? geometry image? in the second
No wrong? No table below
Yes No Yes this one.
Yes
Image too light kV Calibrate Set test Adjust monitor to Set test Set test
or too dark in stabilization dose rate, pattern DFI on default settings. pattern pattern of
every X-mode for LDF and see section monitor. DFI on camera on.
(exc. HDF)? HDF equal Adjustments Test pattern monitor. Stripes in
No +/- 1 kV? . correct? Stripes in image?
Yes No No image? No Replace
Yes Yes No WK1 and
Yes WK2.
Yes
Display monitor For Pulsera Repeat Do IQ lower Move the C-arm Possibly, Set on test WK3 or WK5
test pattern. only: do filament level stand to change side effect pattern defect, or
Image too light filament adjustment. measurement. the influence of 31 cm. DFI to interference in
or too dark on adjustment. If problem Measurements the environment. To protect other cables or input
the left monitor? Adjustment persists: call within specs? Does the image form earth monitor. DFI defect..
No Go to successful? X-ray help No change? magnetic Stripes in Measure video
Point D in this No desk. Yes No field image? signal in begin
table. Yes Discuss Yes consider No and end of
Yes problem with Try to remove ordering of Replace cable.
client. the influence of µ-metal. monitor.
the environment. Yes
Swap the cables Perform IQ Use monitor To protect form Do DFI Disconnect
to the monitors. level 1 test pattern. earth magnetic self test, video cable
Is the pattern to contrast Contrast on field consider chap. 7.4. from WDX6
light or to dark measureme both ordering of µ- and measure
on the same nt. monitors ok? metal. on cable (no
monitor? Ok? No DFI termination).
No DFI No defect. Video ok?
defect Yes Yes No Go to
Yes Application Point E in the
Check contrast problem table below.
and brightness Yes
controls of Replace DFI.
monitor. If
image is still not
acceptable:
replace monitor.
Point D Measure video Use override
Start levels camera. jumper on WK3
fluoroscopy Within specs? to detect if WK3
without No or WK5 is
objects and Yes defect.
measure
video level
on DFI-in
and out ,
see 7.2.
DFI-in within
spec? No
Yes
DFI-out Measure C-arm cable
within spec? SHA3. defect.
No Check Ok?
cocktail No
settings. Yes
Check cable
between stand
and trolley

ALL RIGHTS RESERVED
Point E (of flow-chart 'Image of bad quality’

Measure SHA3-X2 on board. Measure WK3 MP7. Disconnect video cable and measure WK3 MP7.
Video ok? Video ok? Video ok?
No No No Use override jumper on WK3 to detect if WK3 or
Yes Yes WK5 is defect.
Yes
Cable defect. Cable to C-arm Short cut in C-arm cable

(stand-trolley cable)
defect
Point C (of flow-chart ‘Image of bad quality’)

Notches in image? Spot in image? Ring/circle in Effects which
No No image? sometimes occur?
Yes Yes No Yes
Yes
Place object, start Switch to other II Clean grid and/or Error message? Do DFI self test, Possible causes:
fluoro and set edge format. tank output. No see chap. 7.4. bad contacts,
enhancement to Is the spot in the Yes high temps or
min. same place? hardware
Notches in image? No problems.
No Do DFI self Yes
test, see chap. 7.4.
Yes
Set on stair case Rotate the camera. Clean camera lens. See manual on
test pattern in Does the spot Spot still there? error messages.
camera. rotate? Yes
Pattern is visible? No
No Replace Yes
WK1 and WK2.
Yes
WK3 or WK5 Clean output Replace WK1.
defect. window II.
Use override
jumper on WK3 to
detect if WK3 or
WK5 is defect.
6.1 SYSTEM SELF TESTS
Selftesting has been implemented for both DFI and SUCO.
NOTE
BV-Scope does not support diagnostic testing. BV-Scope is meant to inspect test results.
These results can be inspected via BV-Scope “Power-on monitoring” or “logging” functions;
________________

ALL RIGHTS RESERVED
7 DFI FAULT FINDING PROCESS AND REPLACEMENTS
DFI hardware configuration.
7.1 STATUS LED INDICATORS
Ref. Mnemo- Description Connector Input/ Remarks

Item mic Type Output
Indicates if the signal on the XTV - If the LED is green the sync is ok.
XTV
LED video input (X6XTV) contains a -
Sync
proper sync.
Indicates if the signal on the VCR - If the LED is green the sync is ok.
VCR
LED video input (X7XTV) contains a -
Sync
proper sync.
Indicates if the IM_AV signal - If the LED is green an acquisition
LED IMAV from the SUCO is active (Image - image is available.
Available)
After the DFI has booted SW can - See the flow chart below for the
LED TEST -
control this LED. indications of this LED.
Upper LED: - If the LED is green the connection
LED Link indicates if there is a connection - is ok.
between the DFI and the PC.
Lower LED: - If the LED is green there is
LED Link indicates if there communication - communication.
between the DFI and the PC.
Indications of the test LED during power on of the system
System power on
The power on self test checks Test LED is off.
whether the power supplies are ok?
No
Yes
The test LED is red. Test LED is red (without
When the BIST starts, the test LED flashing).
starts flashing red.
BIST oke?
No
Yes
Test LED is green.

ALL RIGHTS RESERVED
7.2 VIDEO INPUT/OUTPUT SIGNAL CHECK
DFI video input signal faultfinding will be done by checking the output of the DFI (the processed analogue
video signal with digital archive) in comparison with the DFI input (the analogue video signal with digital
patient data). The DFI is responsible for the electronic image processing and displaying features. If the video
input signal is valid and there is no output signal or the output signal is not valid, the DFI is malfunctioning.
Before the visualization of the shape of the video input signal, the presence of this signal could be checked.
Field service has to check the presence of a valid video input signal by checking the [green] sync-LED on the
video input. If the sync-LED is not ON, there is no sync signal and hence no valid video signal.
The electronic image processing and displaying features of the DFI are part of the BV Family image
processing chain: X-ray tube, II/TV, SUCO, DFI and Monitors.
An example of a typical and valid video input signal is shown in the figure below.
Signal measuring takes place through a video line triggering oscilloscope. For the specification of the
oscilloscope, refer to the SM-G section General Introduction.
NOTE
To measure video input, a T-connector should be installed to warrant a 75 ohms signal termination. No other
termination is appropriate to measure video input signals.
________________
Above an example of a video signal.

ALL RIGHTS RESERVED
7.3 SERVICE MENU MONITORING & LOGGING
In BV-Scope choose: Faultfind - Logging... - Logfile Complete System

A log file appears. The items are sorted on date. For how to analyze the data, see chapter 2.1.1
7.4 SELF TESTS
DFI self test: tests only the internal DFI circuits. Problems with the analogue in and out circuits are covered
with the faultfinding flow-charts.
The Self Test is started up automatically each time the power is switched on.
Result of DFI self test
Self test is ok?

No (= test LED is flashing red) Replace the DFI
7.5 SWAPPING THE DFI II UNIT
For faultfinding units are swapped sometimes. This is not preferred in case of the DFI II, because the DFI II
and the MIDAS board contain configuration and adjustment data that depend on the actual configuration of
the system.
To ensure a safe operation it is required that the software always checks the system serial numbers (which
are stored in the MIDAS board as well as the DFI II).
In case of replacing the DFI II or the MIDAS board, this data must be restored. Therefore, data is stored in
the DFI II as well as in the MIDAS. The system can only restore the data if in the MIDAS board or the DFI II
the serial number is empty (this indicates a fresh unit). Spare parts are always fresh.
Choosing “Service connection” in the Backup-Restore submenu of the BV-Scope menu tree can make a
temporary connection, using default settings. A temporary connection is valid until the system is switched off.
For details, see the section Replacements (Replacement of the DFI).

ALL RIGHTS RESERVED
8 SUCO FAULT FINDING PROCESS AND REPLACEMENTS
The SUCO consists of several PCBs. Fault finding of the SUCO takes place at board level and not at
component level. At start up of the system the SUCO self test and the MIDAS self test start automatically.
The SUCO is controlling the C-arm stand sub systems comprising:

Tank
Generator
Energy Storage Unit (for Pulsera only)
Collimator
EL display and flat panel (key board)
II/TV chain
8.1 STATUS LED INDICATORS
Status LEDs (2x2 LEDs) for:

Pulse master board (SHA3), XGC-control (SHA4), Collimator control (SHA5)
LED H1 LED H2 Event which causes LED(s) to illuminate

(red) (green)
Off Off No power, self test not running or situation just after a reset
Off On Self test results: OK and application running
On Off Self test results: not OK (This situation can occur when the result of the self test
is not OK, but the application can run while the service PC port can not be
accessed. The red LED is showing defective hardware.)
On On Self test running

ALL RIGHTS RESERVED
8.2 SERVICE MENU LOGGING
In BV-Scope select:
Faultfind > Logging...
Then select one of following:

Logfile Complete System
Energy storage unit history
Tank history
System history and calibration
After the selection of Logfile Complete System a log file appears. The items are sorted on date. For how to
analyze the data, see chapter 2.1.1
NOTE
The error numbers are linked to the numbering scheme of the PCBs in the SUCO rack.
________________
System messages & errors come up in a structured way.
Error range Type of error

000-199 MIDAS, DFI software
200-299 Pulse Master board
300-399 XGC board
400-499 BLD board

ALL RIGHTS RESERVED
8.3 SUCO FAULT FINDING AND [PCB] REPLACEMENTS
8.3.1 BACK PANEL

ALL RIGHTS RESERVED
Functional
The back panel is the backbone of the SUCO PCBs. It serves as a router interconnecting all individual PCBs
LEDs
None
Fuses
None
Jumper settings
None
Replacement
The procedure to remove the back panel is as follows.

1. Remove the rear, right and left side covers of the CAS.
2. Loosen the left and right screws on the lower retaining plate.
3. Disconnect all connections / cables to allow removal of the rack.
4. Pull the rack forwards.
5. Loosen and remove all PCBs from the board rack.
6. Loosen and remove all screws from lower rim of back panel.
7. Loosen and remove all screws from upper rim of back panel.
8. Remove back panel.
9. Replace in reverse order.

ALL RIGHTS RESERVED
8.3.2 MIDAS BOARD
+3.3V
+12V
A B
15 5
10
1
6
2
7
3
8
4
9
5
1 1
6 6
2 2
7 7
3 3
8 8
4 4
9 9
5 5

ALL RIGHTS RESERVED
Indications of status LEDs (4 yellow LEDs)
Signal
LED 1 (yellow) 1 1 0 1 0 0 0 1
LED 2 (yellow) 1 0 1 0 1 0 1 1
LED 2 (yellow) 0 1 1 0 0 1 1 1
LED 3 (yellow) 0 0 0 1 1 1 1 1
(a system reboot has been initiated)

(an unexpected interrupt occurred)
Not used to avoid confusion with
(a boot stack overflow occurred)
(subsystems not connected)

(an exception occurred)
Communication error.
(memcheck failed)
Memcheck error.
Reboot pending.
Exception error.
Interrupt error.
boot statuses.
Stack error.
No errors.
Led indications during booting in chronological order
Indications during bootloader boot:
Error Led 4 Led 3 Led 2 Led 1 Description

stat.
no.
1 0 0 0 0 Board not powered.
2 0 0 0 1 Board powered bootloader executes from flash and does a basic CPU and
board initialization (performs memcheck when configured).
3 0 0 1 0 Board powered bootloader executes from flash and checksums and copies
itself to RAM.
4 0 1 0 0 Board powered bootloader executes from RAM and does a basic
reinitialization of the CPU and board to run VxWorks.
5 1 0 0 0 Board powered bootloader executes from RAM and is initializing and
starting VxWorks.
6 0 0 0 1 Board powered bootloader executes from RAM and VxWorks is low level
initializing all hardware and VxWorks software drivers to a defined state and
checks if the boot stack hasn't overflowed.
7 0 0 1 1 Board powered bootloader executes from RAM and VxWorks is high level
initializing all hardware and VxWorks software drivers, etc. to a defined
state.
8 0 1 1 1 Board powered bootloader executes from RAM checksums application and
starts it when ok if not it tries to download a valid one.

ALL RIGHTS RESERVED
Indications during application boot:
Boot Led 4 Led 3 Led 2 Led 1 Description

stat.
no.
1 0 1 0 0 Application executes from RAM and does a basic
reinitialization of the CPU and board to run VxWorks.
2 1 0 0 0 Application executes from RAM and is initializing and
starting VxWorks.
3 0 0 0 1 Application executes from RAM and VxWorks is low level
initializing all hardware and VxWorks software drivers to a
defined state and checks if the boot stack has not
overflowed.
4 0 0 1 1 Application executes from RAM and VxWorks is high level
initializing all hardware and VxWorks software drivers, etc.
to a defined state.
5 0 1 1 1 Application executes from RAM and is high level initializing
application Hardware and Software.
6 1 1 1 1 Application executes from RAM and STUIF BIST passed.
Replacement
The procedure to remove the Midas board is as follows.

1. Remove the rear and left side covers.
2. Disconnect all connections / cables to allow removal.
3. Replace the MIDAS board.
4. Connect all connections / cables
5. In BV-Scope select: INSTALL/BACKUP-RESTORE
6. In the Action field, select Reconnect.
7. In the X-ray control Serial Number field, enter the number of the C-arm stand.
8. Restart the system and check functioning of the BV Family system.

ALL RIGHTS RESERVED
8.3.3 PULSE MASTER BOARD [SHA 3]

ALL RIGHTS RESERVED
Functional
The Pulse master board produces and controls the generation of pulses (intermittent / cardiac). It is the
interface between the camera and hand switch and foot switch.
LEDs
Identification Color Label Explanation

H1 A / B Red Error Indication of test results during Power on
H2 A / B Green Run
H3 A Green +5 V on = + 5 V DC present
H3 B Green +24 V on = + 24 V DC present
H4 A Green +15 V on = + 15 V DC present
H4 B Green -15 V on = - 15 V DC present
H5 A Yellow “SAFETY” on = hand/footswitch command active
H5 B Yellow “ECG trigger” on = ECG trigger command present (not used)
H6 A Yellow “CTRL X” on = control X-ray command active
H6 B Yellow “X ACT.” on = X-ray actual command present
H7 A Yellow “IM AV” on = image available command present
H7 B Yellow “ENKVAC” on = enable kV automatic control
H8 A Yellow “FRTRSP” on = Frame transfer suppression command on
H8 B Yellow “DRCO” No function
Fuses
None
Jumper settings
None
Replacement
The procedure to remove the Pulse Master board is as follows.

1. Switch OFF power
2. Put on wrist strap
3. Disconnect connectors
4. Remove Pulse Master board
5. Insert Pulse Master board [replacement]
6. Connect connectors
7. Remove wrist strap
8. Switch on power
9. check functioning of the BV Family system

ALL RIGHTS RESERVED
8.3.4 XGC PULSE BOARD [BV PULSERA X-RAY GENERATOR CONTROL, SHA 4]

ALL RIGHTS RESERVED
Functional
The XGC Pulse board is the counterpart of the XGC board on the rotating anode systems of the BV Pulsera
and controls the X-ray generation.
LEDs

H2 A / B Green Run
H3 A Green + 5V on = + 5 V DC present
H3 B Green + 15 V on = +3.3 V DC present
H4 A Green 15 V on = - 15 V DC present
H4 B Green + 24 V on = + 15 V DC present
H5 A Yellow “Safety” on = hand/footswitch command active
H5 B Yellow “En X sw” on = X-ray software command present
H6 A Yellow “HFSACM” on = hand/footswitch safety command active
H6 B Yellow “RD PR X” on = ready prepare X-ray command present
H7 A Yellow “CTRL X” on = control X-ray command present
H7 B Yellow “HVCOM” on = high voltage command present
H8 A Yellow “RADPR” on = radiation present
H8 B Yellow “X ACT.” on = x-ray actual command present
Fuses
None
Jumper settings
None
Replacement
The procedure to remove the XGC Pulse board is as follows.

1. Switch OFF power
4. Remove XGC Pulse board
5. Insert XGC Pulse board [replacement]
8. Switch on power
9. Check functioning of the BV Family system

ALL RIGHTS RESERVED
8.3.5 XGC BOARD [BV ENDURA/LIBRA X-RAY GENERATOR CONTROL, SHA4]

ALL RIGHTS RESERVED
Functional
The XGC board is the board for the fixed anode systems of the BV Endura/Libra. It controls the X-ray
generation.
LEDs

H2 A / B Green Run
H3 A Green + 5V on = + 5 V DC present
H3 B Green + 15 V on = +3.3 V DC present
H4 A Green - 15 V on = - 15 V DC present
H4 B Green + 24 V on = + 15 V DC present
H5 A Yellow “SAFETY” on = hand/footswitch command active
H5 B Yellow “EN X SW” on = X-ray software command present
H6 A Yellow “HFSACM” on = hand/footswitch safety command active
H6 B Yellow “RD PR X” on = ready prepare X-ray command present
H7 A Yellow “CTRL X” on = control X-ray command present
H7 B Yellow “HVCOM” on = high voltage command present
H8 A Yellow “RADPR” on = radiation present
H8 B Yellow “X ACT” on = x-ray actual command present
Fuses
None
Jumper settings
No service settings.
Replacement
The procedure to remove the XGC board is as follows.

1. Switch OFF power
4. Remove XGC board
5. Insert XGC board [replacement]
8. Switch on power

ALL RIGHTS RESERVED
8.3.6 X-RAY BEAM COLLIMATOR BOARD [SHA 5]

ALL RIGHTS RESERVED
Functional
The X-ray beam collimator board (beam limiting device) controls the beam limiter on top of the X-ray tank
and the [optional] tank LAT.
LEDs

H2 A / B Green Run
H3 A Green +5V on = + 5 V DC present
H3 B Green +5V on = + 5 V DC present
H4 A Green + 15 V on = + 15 V DC present
H4 B Green - on5 V on = - 15 V DC present
H5 A Yellow + 10 V on = + 10 V present (on board generated)
H5 B Yellow - 10 V on = - 10 V present (on board generated)
H6 A Yellow Not used on = spectral filter moved into X-ray beam
H6 B Yellow “SPEFIL”
H7 A Yellow “LASERSH” on = laser shutter open
H7 B Yellow “LASER” on = laser on
Fuses
None.
Jumper settings
All factory fixed.
Replacement
The procedure to remove the Collimator board is as follows.

1. Switch OFF power
4. Remove Collimator board
5. Insert Collimator board [replacement]
8. Switch on power

ALL RIGHTS RESERVED
8.4 POWER SUPPLY BV ENDURA / BV PULSERA

ALL RIGHTS RESERVED
Functional
LEDs

H1 green + 5 V 478 on when + 5 V at 478 present
H2 green + 5 V A1 on when + 5 V at A1 present
H7 green + 15 V on when + 15 V present
H8 green - 15 V on when - 15 V present
H9 green + 12 V on when + 12 V present
H10 green - 12 V on when + 12 V present
Fuses
Identification Label Explanation

F1 10 A + 5 V 478
F2 5A + 5 V A1
F3 5A + 5 V A2
F4 5A + 5 V A3
F5 3A + 24 V A1
F6 3A + 24 V A2
F7 5A + 12 V [+15 V]
F8 5A - 12 V [- 15 V]
F9 5A Spares
F10 3A Spares
Jumper settings
Identification Explanation
W1 2–3 + 5 V sense (RS = remote screen)
1-2 non sense (LS = local screen)
Replacement
1. Remove mains connector or switch stand OFF.

2. Remove the rear and right sight plastic covers of the CAS.
3. Disconnect all the connectors on the distribution board.
4. Loosen the screws that secure the complete unit.
5. Lift the unit and take it out.
6. Place the new power supply unit.
7. Secure the screws for the power supply unit.
8. Fit the [4] connectors to the power supply unit.
SUB X1 to X1
SUB X2 to X2
SUB X5 to X5
SUB X8 to X8
9. Check the jumper setting [default is RS] of power unit.
10. Check that the system switches on correctly.
11. Refit the covers to the stand.

ALL RIGHTS RESERVED
8.5 POWER SUPPLY BV LIBRA
Functional
LEDs
None
Fuses
None
Jumper settings
None
Replacement
1. Remove mains connector or switch stand OFF.

2. Remove the rear and right sight plastic covers of the CAS.
3. Remove EMC cover over the power supply
4. Disconnect all the connectors and wires on the power supply unit.
5. Loosen the screws that secure the complete unit.
6. Lift the unit and take it out.
7. Place the new power supply unit.
8. Secure the screws for the power supply unit.
9. Fit the connectors and wires to the power supply unit.
10. SUB X904 to X904
11. Pink wire on +
12. Yellow wire on -
13. From cable SUB X1 blue wire on L
14. From cable SUB X1 brown wire on N
15. From cable SUB X1 earth wire on earth
16. Check that the system switches on correctly.
17. Refit the covers to the stand.

ALL RIGHTS RESERVED

Section 3 Fault Finding Procedures: All Rights Reserved

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Section 3 Fault Finding Procedures: All Rights Reserved

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Service Manual BV Family R1.

Section 3 FAULT FINDING PROCEDURES

2. ERROR MESSAGES ..............................................................................................................................4

3. LIST OF MECHANICAL FUNCTIONS..................................................................................................28

4. FLOWCHART ‘SYSTEM DOES NOT START’.....................................................................................29

5. FLOWCHART ‘NO IMAGE ON THE MONITOR’..................................................................................31

6. FLOWCHART ‘IMAGE OF BAD QUALITY’ .........................................................................................33

7. DFI FAULT FINDING PROCESS AND REPLACEMENTS ..................................................................36

8. SUCO FAULT FINDING PROCESS AND REPLACEMENTS .............................................................39

BV Family R1.2 / Volume 1 (04.0) SM-CM 3 - 1

8.3.3. Pulse Master board [SHA 3]...............................................................................................................46

SM-CM 3 - 2 (04.0) BV Family R1.2 / Volume 1

1.1 BV FAMILY R1.2 SYSTEM FAULT FINDING

1.2 FAULT FINDING PHILOSOPHY

1.3 RECOMMENDED FAULT FINDING PROCEDURES

BV Family R1.2 / Volume 1 (04.0) SM-CM 3 - 3

2.1 REACTION ON ERROR MESSAGES

2.1.1 ERROR MESSAGES ON THE MONITOR

These messages have been generated by the DFI processor.

1. Connect the service PC to the central service port.

2.1.2 ERROR MESSAGES ON THE C-ARM STAND DISPLAY

These messages have been generated by the SUCO processor.

SM-CM 3 - 4 (04.0) BV Family R1.2 / Volume 1

Error 053 Error 041

Error 341 (Pulsera only)

Error 342 (Pulsera only)

BV Family R1.2 / Volume 1 (04.0) SM-CM 3 - 5

SM-CM 3 - 6 (04.0) BV Family R1.2 / Volume 1

2.2 DFI ERROR MESSAGES

For how to react on error messages, see chapter 2.1.

DFI error messages: LOG filetext and remarks (co_error.c):

BV Family R1.2 / Volume 1 (04.0) SM-CM 3 - 7

DFI error messages: LOG filetext and remarks (co_error.c):

SM-CM 3 - 8 (04.0) BV Family R1.2 / Volume 1

DFI error messages: LOG filetext and remarks (co_error.c):

BV Family R1.2 / Volume 1 (04.0) SM-CM 3 - 9

DFI error messages: LOG filetext and remarks (co_error.c):

SM-CM 3 - 10 (04.0) BV Family R1.2 / Volume 1

DFI error messages: LOG filetext and remarks (co_error.c):

BV Family R1.2 / Volume 1 (04.0) SM-CM 3 - 11

DFI error messages: LOG filetext and remarks (co_error.c):

SM-CM 3 - 12 (04.0) BV Family R1.2 / Volume 1

DFI error messages: LOG filetext and remarks (co_error.c):

BV Family R1.2 / Volume 1 (04.0) SM-CM 3 - 13

DFI error messages: LOG filetext and remarks (co_error.c):

SM-CM 3 - 14 (04.0) BV Family R1.2 / Volume 1

DFI error messages: LOG filetext and remarks (co_error.c):

BV Family R1.2 / Volume 1 (04.0) SM-CM 3 - 15

DFI error messages: LOG filetext and remarks (co_error.c):

SM-CM 3 - 16 (04.0) BV Family R1.2 / Volume 1

DFI error messages: LOG filetext and remarks (co_error.c):

BV Family R1.2 / Volume 1 (04.0) SM-CM 3 - 17

2.3 SUCO ERROR MESSAGES

For how to react on error messages, see chapter 2.1.

SM-CM 3 - 18 (04.0) BV Family R1.2 / Volume 1

BV Family R1.2 / Volume 1 (04.0) SM-CM 3 - 19

<none> Keep H/F switch pressed ... <none>

<none> Adjustment in progress ... <none>

SM-CM 3 - 20 (04.0) BV Family R1.2 / Volume 1

BV Family R1.2 / Volume 1 (04.0) SM-CM 3 - 21

SM-CM 3 - 22 (04.0) BV Family R1.2 / Volume 1

BV Family R1.2 / Volume 1 (04.0) SM-CM 3 - 23

SM-CM 3 - 24 (04.0) BV Family R1.2 / Volume 1