Professional Documents
Culture Documents
Mary Chapter One
Mary Chapter One
BY
16/U/13434/PS
BIB III
SUPERVISED BY
MR.MUDIDHI PATRICK
(ACADEMIC SUPERVISOR)
FEBRUARY, 2020
0
CHAPTER ONE
INTRODUCTION
1.0 Introduction
This chapter presents the background of the study, statement of the problem, purpose of
the study, objectives, research questions, scope, and significance of the study and
structure of the research report.
Hahn et al. (2012) have argued that understanding the importance of organizational
communication is essential in the success of any type of organization, large or small.
Nebo et al. (2015) have noted that employees’ performance can be improved by ensuring
appropriate recognition and reward for their efforts, and by improving communication,
learning and working conditions.
Modern age organisation has placed value on effective work place way of
communicating. It is assumed by some management members that, communication is the
simplest task for everyone to execute but research has shown that communication thus
makes and unmakes the existence of an organisation. In most organisations, managers
often leave that aspect of effective communication to the human resource department as
their focus only reaches for the operational activities.
2
What is the relationship between organizational communication and performance of
Njeru Central Division?
3
This present the presentation, analysis and interpretation of findings from the field study.
The tools to be used for analysis will include frequency distribution tables and
percentages.
4
In order to understand the relationship between organizational communication and
performance at Njeru central Division, a conceptual framework has been developed,
which is shown below (Figure 1).
Intervening variable
timeliness, and media effectiveness which do also affect Organizational performance
(dependent variable) is defined in terms of efficiency, effectiveness, productivity and
attainment of KPIs.