SENTIMENTAL & WORDCLOUD

ANALYSIS
Galaxy S21 Ultra vs iPhone 12 Pro Max

GROUP 7 –
ANISHYA CARMEL PAUL
CATHERINE TONY
RIA RAI
JESMIN JOSE
VINAYAK E K
MATHEW FEBIN CHARLES
 SENTIMENTAL & WORDCLOUD ANALYSIS

• Sentiment analysis is used for many applications, especially in business intelligence. Some
examples of applications for sentiment analysis include:
• Analyzing the social media discussion around a certain topic.
• Evaluating survey responses.
• Determining whether product reviews are positive or negative.

• A word cloud is a collection, or cluster, of words depicted in different sizes. The bigger and
bolder the word appears, the more often it’s mentioned within a given text and the more
important it is.
 SAMSUNG S21 ULTRA VS IPHONE 12 PRO MAX

• Samsung Galaxy S21 Ultra and the iPhone 12 pro Max from Apple are two
ultra expensive phones.

• The Galaxy S21 Ultra price in India starts at Rs. 105,999,

• The iPhone 12 Pro Max starts at a price of Rs. 129,900 in India.

• On the factors of usability, utility and value of the product both the phones are
competing very strongly against each other.
CUSTOMER REVIEWS SNAPSHOT
WORDCLOUD SNAPSHOT
 WORDCLOUD ANALYSIS

• The Word Cloud snapshot in the previous slide shows what words are frequently used and
what words are the least used in the customer reviews.

• In the snapshot it can be seen that the words, ‘Samsung’, ‘Note’ are the most frequently used
words in the customer reviews as it stands out among all other words.

• ‘Video’ and ‘Phone’ are the other words which are highlighted in the word cloud which
means these words were used the most number of times after ‘Samsung’ and ‘Note’.

• Words like ‘right’, ‘use’, ‘looks’ etc. are not much focused on the word cloud through which
it can be inferred that they are the least used words in the customer reviews.
SENTIMENTAL ANALYSIS SNAPSHOT
 SENTIMENTAL ANALYSIS

• Sentimental analysis helps the company to understand where does their product stand from
the perspective of a customer.

• Through the sentimental analysis, it was understood that the customers preferred Samsung
more than iPhone.

• Customers liked the looks of Samsung S21 Ultra more than the looks of iPhone 12 Pro Max
as Samsung always introduces new designs which looks more classy than iPhone.

• Generally, customers had more positive reviews for Samsung than an iPhone.
THANK YOU