CASE STUDY 1:

Project Implementation
[ B u k i t C a n b e r ra ]
Outcome based KPIs PRIORITY OUTCOMES:
Both client and the project team defined their desired
outcomes from IDD implementation as follows:

CLIENT PRRIORITY

Time
On-time project completion

PROJECT TEAM PRIORIES

$$ Cost
reduce abortive works

Manpower &
Quality
 Outcome Based KPIs
Fabrication Construction
OUTCOME

Time: On-time project completion

Shorten
Shorten progress
coordination and • Shorten approval Zero production delays as per
Zero delivery delay of correct update preparation
design confirmation process time from synchronized site and production
KPIs

precast components from xx days to xx

process time from xx xx to xx schedule
days of completion
to xx

PRECAST TRACKING & PROGRESS UPDATE

DESIGN SHOP DRAWING PRODUCTION SEQUENCING
DELIVERY & CLAIMS
CRITICAL USE CASES

CONFIRMATION APPROVAL
Frequent design Manually updated
Manual submission Production sequencing not
changes (considering with untimely and
and approval synchronized with site installation Wrong components delivered
long lead time for inaccurate
process with long sequence
precast production) information
approval latency
leading to delays

MATERIALS PROCUREMENT
Process Focus
To meet their priority outcomes, the project team Long lead time for certain materials
identified Design Confirmation and Shop Drawing (imported) leading to delays if not approved /
Approvals as their focus for process improvement procured on time

• KPIs must reflect desired improvements in processes while working towards meeting overall outcomes
KPI SETTING • KPIs may be company wide, project based, or team based, depending on the scope or intent of IDD implementation.
CONSIDERATIONS: • All KPIs must be measurable and the targets set must be ambitious yet achievable
• Ideally, metrics must measure both Quantity and Quality – improvements in Quantity should not affect the Quality of output
Process Streamlining PROCESS TO STREAMLINE:

Design Confirmation &

[CSD] Shop Drawing
Approvals

CHALLENGE STATEMENTS:

• Shorten coordination process

• Shorten approval process
• Eliminate rework due to client design changes
• Reduce shop drawing revisions
• Move towards digitalized processes

KPIS:

COORDINATION & APPROVAL TIME

Reduction in overall process time from
xx to xx

$$ REWORK:
Reduction of rework due to design
changes from xx to xx

DRAWING RESUBMITTALS
Reduction in number of drawing
resubmittals from xx to xx
 Process Streamlining [CURRENT]

D E S I G N C O N F I R M AT I O N & C S D D W G A P P R O VA L PROCESS
STREAMLIING TIPS:
a INTERNAL
COORDINATION TECHNICAL MEETING
a Utilize a swim-lane
MEP SUBCON

PREPARE diagram
SHOP DWG
BIM
• Trade subcontractors • Too many meetings b Assign a swim-lane for
each key stakeholder
SYSTEM BIM

do not check own e

model involved
d
c Identify process inputs
Continued
SYSTEM DWG

REVIEW REVIEW
REVIEW &
CONSULTANT DWGS

INTERNAL EXTERNAL
d Identify handoffs and
CSD BIM
COORDINATE
CLASHES CLASHES
MAIN CON

information exchanges
f g between stakeholders
PREPARE
REVIEW
CSD DWGS e Include key meetings /
ICE sessions if relevant
SYSTEM DWG

• Paper-based f Distinguish between

c submission information flows vs
CONSULTANTS

sequential action
START
APPROVE
• Long approval COMMENT/ g Keep process mapping
latency RESOLUTION moving forward

• Some issues cannot

be resolved on the
In the current process, last minute design changes often spot
occur despite frequent ICE sessions with all stakeholders.
CLIENT

Shop drawing submittals and approvals are also

predominantly paper-based and and inefficient, resulting
to long approval latency with numerous resubmittals.
b
 Process Streamlining [CURRENT]

D E S I G N C O N F I R M AT I O N & C S D D W G A P P R O VA L AREAS OF PROCESS

INEFFICIENCIES:
VIRTUAL REVIEW
VIRTUAL REVIEW [FINAL]
[PRELIMINARY] Manual and paper-
a
• Not all key stakeholders based tasks (especially
MEP SUBCON

participate repetitive tasks)

• Virtual review sessions take a
long time b Manual data exchanges
e c Long latencies and
j f delays
• Numerous
REVIEW
GENERATE UPDATE
FINAL resubmissions d Tasks affected by
VIRTUAL VIRTUAL inaccurate information
REPORT MODEL
MAIN CON

MODEL REVIEW Resubmit due to manual entries /

errors
• Manual report
generation and ICE e Inefficient ICE,
documentation coordination, or
b
a collaboration
i

CSD DWG
• Paper-based
submission f All types of rework (site
CONSULTANTS

rework and process

rework)
COMMENT FINAL
APPROVAL END
CONFIRMATION g Last minute information
that impact downstream
activities
c • Long approval
period h Manual data re-entry
g • Design changes
still occur after i Tedious documentation
CLIENT

g or paperwork
approval
• Users requests FINAL
COMMENT last minute CONFIRMATION j Constant loopbacks (e.g.
changes submitting and
resubmitting RFIs and
RFAs)
 Process Streamlining [BRAINSTORMING]

D E S I G N C O N F I R M AT I O N & C S D D W G A P P R O VA L POSSIBLE AREAS

FOR INNOVATION:
Improve BIM standards b INTERNAL
and see how to COORDINATION TECHNICAL MEETING
automate through API d Innovations in PROCESS &
STANDARDS
MEP SUBCON

PREPARE
SHOP DWG
BIM • Too many meetings a Improvements in
• Trade subcontractors
planning / scheduling
SYSTEM BIM

do not check own c

model
b Improvements in
See if we can standards
combine meetings
SYSTEM DWG

REVIEW REVIEW
REVIEW &
CONSULTANT DWGS

CSD BIM INTERNAL EXTERNAL Solve issues c Improvements in ICE &

COORDINATE
CLASHES CLASHES without meeting collaboration
MAIN CON

PREPARE
REVIEW
CSD DWGS Innovations in TECHNOLOGY

d Automate task
SYSTEM DWG

• Paper-based
Submit & approve via submission e Digitalize task through
use of platform / digital
CONSULTANTS

cloud platform
solutions
START e • Long approval COMMENT/
APPROVE RESOLUTION f Customize functionalities
latency
in platform / digital
solutions
Refine and improve • Some issues cannot
coordination schedule to f be resolved on the
incorporate confirmation Set digital reminder for
spot
cut-off dates comments
a
CLIENT

To address these pain points, the project team brainstormed

innovations covering various areas including improvements in
ICE, standards, and utilization of digital technology.
 Process Streamlining [BRAINSTORMING]

D E S I G N C O N F I R M AT I O N & C S D D W G A P P R O VA L POSSIBLE AREAS

FOR INNOVATION:
VIRTUAL REVIEW
[PRELIMINARY] VIRTUAL REVIEW [FINAL]
Innovations in PROCESS &
• Not all key stakeholders
STANDARDS
MEP SUBCON

participate
• Virtual review sessions take a Improvements in
a
long time planning / scheduling
Prepare discussion list (with
required stakeholders) and
c b Improvements in
send in advance with ample standards
time
REVIEW Improvements in ICE &
FINAL c
VIRTUAL GENERATE UPDATE
VIRTUAL Digital shop drawing collaboration
MAIN CON

MODEL REPORT MODEL

REVIEW
submission & approval via
e platform
Innovations in TECHNOLOGY

d Automate task

CSD DWG
• Paper-based e Digitalize task through
submission use of platform / digital
CONSULTANTS

solutions

COMMENT FINAL f Customize functionalities

APPROVAL END
CONFIRMATION in platform / digital
solutions

Provide model cloud access Involve approving officer

to clients and end users for • Long approval
earlier
earlier review period
e c Digital sign-off with e-
CLIENT

• Design changes
signature
still occur after
• Users requests f approval
FINAL
COMMENT
last minute CONFIRMATION
b changes
 Process Streamlining [PRIORITIES]

TOOLS FOR
PA C E C H A R T F O R S E T T I N G P R I O R I T I E S SUMMARY OF PROPOSED INNOVATIONS SETTING
All proposed innovations were prioritized for implementation as follows: PRIORITIES:
STANDARDS:
easy

1. Improve BIM standards PACE chart

Prioritizes strategies based on
11 3 7 PROCESS:
implementation ease versus
2. Refine and improve coordination anticipated benefits
PRIORITY schedule to incorporate
confirmation cut-off dates
10 PARETO PRINCIPLE
9 3. ICE: prepare discussion list (with Identify which 20% of
required stakeholders) and send in strategies lead to 80% of
advance with ample time desired results
IMPLEMENTATION EASE

4. ICE: involve approving officer

earlier VOTING
Allow project teams members
ACTION 5. ICE: involve users earlier to vote on preferred strategies
6. ICE: explore combining meetings
5 7. ICE: try to solve items without
meeting
12 TECHNOLOGY:
8. Automate BIM standards checking
6 through API
CONSIDER 9. Digital sign-off with e-signature
10. Submit and approve drawings via
1 platform
11. Digital reminder for shop drawing
comments
4
d if f ic u l t

2 12. Provide model cloud access to

E L I M I N AT E 8
clients & end users for earlier
review
lo w ANTICIPATED BENEFITS h ig h
Information Standards K E Y I N F O R M AT I O N
EXCHANGES:
From the current process map, the project team
identified 3 critical information exchanges for
further streamlining and standardization:

1 DESIGN ST MODEL

MODEL DESIGN ST FURTHER

HANDOVER MODEL UPDATE

• Base design (AR+ST) confirmation is a bottleneck

to MEP design confirmation and coordination
• Design ST model has high potential to be
reusable for construction

2 SYSTEM DRAWINGS

DWG PREP SYSTEM DWG APPROVE

• Confirmed and approved individual System

DWG is a pre-requisite for CSD prep & approval

3 CSD DRAWINGS

CSD PREP CSD DWG APPROVE

• Drawing approval usually takes up all

(contractually required) 28 days, with numerous
resubmittals
Information Standards
GUIDING QUESTION:
1 DESIGN ST MODEL
“What information must be

MODEL HANDOVER DESIGN ST MODEL CREATE / UPDATE

CONSTRUCTION MODELS
? provided by the C&S consultant so
that both main contractor and
subcontractors can utilize 100% of
the ST design model without model
rework?”

RAW INFORMATION REQUIREMENTS CURRENT INFORMATION COMPLIANCE PROPOSED INNOVATIONS

1. DESIGN INTENT ALIGNMENT
 Update on latest design
 Pre-coordination prior to handover
 Smooth flow of information
2. MODEL STANDARDS
 Datum level / structural level consistency
 DWG scale must be same as what we use
 Line weights and style must be same as what
we use
 No CAD drawings, only BIM
 Family naming consistency
3. MODEL WORKABILITY
 Correct model segregation / management to
control file size
 Model cleanup / housekeeping to improve
workability
1. DESIGN INTENT ALIGNMENT Consultants to try out cloud-based
 Update on latest design design collaboration to ensure that:
 Pre-coordination prior to handover • C&S consultant always receives
latest design updates, which
 Smooth flow of information leads to…
2. MODEL STANDARDS • Improved, timely, and better
 Datum level / structural level design coordination
 DWG scale must be same as what we use • Main con can take over CDE
collaborative space after
 Line weights and style must be same as
handover
what we use
 No CAD drawings, only BIM
 Family naming
Develop pre-set templates
3. MODEL WORKABILITY
 Correct model segregation / management
to control file size
Develop / update BIM standards
 Model cleanup / housekeeping to improve
workability

LEGEND: • CURRENTLY PROVIDED • NOT CURRENTLY PROVIDED, BUT WILLING TO PROVIDE • CANNOT BE PROVIDED
Information Standards
GUIDING QUESTION:
2 MEP SYSTEM DRAWING
“What information must be

PREP SYSTEM DWG MEP SYSTEM DWG APPROVAL

? provided by the MEP sub contractor
so that the MEP consultant can
approve the system drawing at first
submission without revisions?”

RAW INFORMATION REQUIREMENTS CURRENT INFORMATION COMPLIANCE PROPOSED INNOVATIONS

NOTE: Although all requirements are currently

being complied, revisions (up to revision B) still
occurred because updates were not being
communicated to designer. Proposed solution by
 Correct dimensions  Correct dimensions both MEP subcontractor and consultant:
 Code compliance  Code compliance
 Clear annotations  Clear annotations
Introduce small ICE / meeting
 Correct routings  Correct routings between MEP subcon engineer and
 Doesn’t stray from design intent consultant to communicate updates
 Doesn’t stray from design intent
 Clear clashes with structure  Clear clashes with structure
 Ceiling / headroom compliance  Ceiling / headroom compliance

LEGEND: • CURRENTLY PROVIDED • NOT CURRENTLY PROVIDED, BUT WILLING TO PROVIDE • CANNOT BE PROVIDED
Information Standards
GUIDING QUESTION:
3 COMBINED SERVICES DRAWING [CSD]
“What information must be

PREP SYSTEM DWG CSD DRAWING APPROVAL

? provided by the main contractor so
that the AR & MEP consultant can
approve the CSD at first submission
without revisions?”

RAW INFORMATION REQUIREMENTS CURRENT INFORMATION COMPLIANCE PROPOSED INNOVATIONS

Provide authority compliance

 No clashes / must be well-coordinated checklist together with submission
 No clashes / must be well-coordinated
 Every trade / service must be clearly
identifiable / annotated  Every trade / service must be clearly
Model in coordinated service access
identifiable / annotated
with clear dimensions
 Authority compliance
 Authority compliance
 Headroom compliance
 Headroom compliance Cutoff date for user comments
 Maintenance accessibility with clear Onboard FM earlier
dimensions  Maintenance accessibility with clear
dimensions
 User information or comments must be  User information or comments must be 2D + BIM model submission
complete complete auto checking script
 Request to receive BIM model for  Request to receive BIM model for
automated checking automated checking

LEGEND: • CURRENTLY PROVIDED • NOT CURRENTLY PROVIDED, BUT WILLING TO PROVIDE • CANNOT BE PROVIDED
 Common Data Environment [SOLUTIONS MAPPING]
All digital use cases and the respective platforms/solutions utilized were mapped together to support the streamlined processes and to
CDE work towards seamless data integration. The previous brainstormed technological innovations were also incorporated as part of the CDE
COMPONENTS functionalities where possible.
Asset
Delivery &
Managem
ent
Fabrication Construction

DIGITAL TOOLS
& SOLUTIONS NAVISWORKS FUZOR DRONE LN100 ROBOT

DIGITAL USE CASES Clash Detection Virtual Review Progress Monitoring BIM to Field / Survey

LOCAL SERVER

WIP [OTHER SITE DATA]

DATA STRUCTURE
BIM360
BIM360 DOCS

SHARED PUBLISHED / APPROVED

CLOUD SERVER

SOI Site Cloud Document Access

DATA & PLATFORM

INTEGRATION
BIM360 GLUE BIM360 BUILD
Issue Mngt / ICE Material Defects
documentation RFI/RFA Approval QA/QC NCR Safety Management

DATA ANALYTICS DATA ANALYTICS [BIM360 CONSTRUCTION IQ]

 ACKNOWLEDGEMENTS
[Bukit Canberra Project Team]

SPORT SINGAPORE Md. Najib Mashuni

Monica Liu

ARCADIS PTE LTD Ng Les-lee

DP ARCHITECTS PTE LTD Chin Li Nah

Heri Darmawan Sidiki
Ryan Dayao

T.Y.LIN INTERNATIONAL Chew Chi Lai

PTE LTD Gan Wei Kiong
Cesar Aguiling Jr

AECOM SINGAPORE PTE LTD Irianto Safari

RICH CONSTRUCTION Wan Hai Tao

COMPANY PTE LTD Kong Peng Sun
Cherven Pabia
Eugene Chia
Yi Ying Jia
Rob Sanchez
Zhong Lin
Hong Xiwen
Ngiam Hai Boon
Aung Ko Ko Zin