Dynatrace integration for Jira

Application performance management

Infrastructure monitoring

AIOps

Digital experience management

Digital business analytics

What makes Dynatrace unique

Fully automated

With zero-touch configuration, continuous discovery and

mapping, you’ll have more time to do something useful.

Full stack

We understand all the relationships and interdependencies,

top to bottom, so you don’t have to.

AI-powered

Powerful AI, providing real-time precise answers. Minimize

troubleshooting, and spend more time knowing.

Broadest technology support

Engineered for cloud native and hybrid environments,
Dynatrace covers your complete ecosystem automatically—
DATABASE

from microservices to traditional applications.

CLOUD
Dynatrace integration for Jira
Tempest’s Dynatrace Integration for Jira connects Dynatrace full stack data and AI-powered intelligent metrics with the Atlassian
products to enable better and proactive service operations and increased customer satisfaction.
Accelerate your service operation by improving productivity through automated processes, increased information visibility across tools
and an up-to date CMDB. This helps you improve MTTR, decrease operational costs and eliminate service outages.

Dynatrace Jira
Enhanced context Reporting of
for service desk tickets per CI type
agents and other or for specific CIs
users

Automated service High quality asset

modeling via tags management
or management through enriched
zones data

CI change history
Service impact automatically
analysis and available, provides
automatic SLA additional context
evaluation to JIRA users

Auto CMDB sync Auto ticketing with business Technical problem linkage to Fast auto problem remediation
• Automatic synchronization of impact and root cause business processes • Utilize the power of scripting to
auto-detected services, apps and • Near real time incident • Automatically link and sync all automate a remediation action
dependencies in real time identification synced via detected problems across CMDB for problems
• Near real-time CMBD Dynatrace to Jira configuration items • Detect unapproved changes in
synchronization from Smartscape • Root cause and contextual • Bidirectional comment infrastructure
topology information details available in synchronization and issue • Automatically execute actions
• Pre-defined CMDB structure Jira ticket transitions for all stakeholder based on changes detected in
enriches existing CMBD in Jira • Jira issue workflow automatically updates Smartscape
• Access Smartscape topology updated based on problem • Includes Smartscape issue • Live preview of Dynatrace
without leaving Jira status evolution as part of Jira incident problem states and metrics in the
• Smartscape context infused as well as all problem stats and dedicated issue tab
• Enhance CMDB updates from
directly in JQL related events
Dynatrace via custom scripted
rules • Manage and automatically setup • Quickly navigate from Jira
Dynatrace maintenance windows to Dynatrace problems and
directly in Jira Smartscape entities

Find out more about Tempest and this integration: https://www.tempest.sk/dynatrace-integration-for-jira

Get started with Dynatrace for free: https://dynatrace.ai/tempest
Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation,
our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users.
That’s why many of the world’s largest enterprises trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster,
and deliver unrivaled digital experiences.
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