Question 1

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If the other countries continue to uphold sanctions against us, we will suffer ----- losses.
Select one:
A. abundant
B. immeasurable ( tổn thất nặng nề)
C. abounding
D. excessive
Question 2
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After months of ________ with the landlord, Bolton Corporation was able to buy the property to build
a distribution center on it.
Select one:
A. negotiations đàm phán
B. composition
C. specialty
D. priorities
Question 3
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The speech, ______ quite long, succeeded in holding the interest of the audience from the beginning to
the end.
Select one:
A. however
B. though
C. needless
D. factually

Question 4
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 The marketing techniques of the company reflect the ------ of their clientele.
Select one:
A. diverse (adj)
B. differing
C. various
D. diversity (n)
Question 5
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Select one:
A. According to
B. Because of
C. Depend upon
D. Referring to
Question 6
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Customers wishing to make complaints ________ ask to talk to one of our customer service
consultants, who will be pleased to help them.
Select one:
A. had
B. might
C. should
D. ought
Question 7
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According to the ----- polls, consumer spending has reached a record high.
Select one:
A. late
B. lost
C. latest(Theo thăm dò gần đây )
D. lately
Question 8
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I called her on at least three occasions, but she ________ got back to me. Friday afternoon off.
Select one:
A. usually
B. sometimes
C. rarely
D. never
Question 9
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Once your answer has been verified, you will be prompt to ___________ your account number and
create a new PIN.
Select one:
 A. hers
B. her
C. my
D. theirs
Question 17
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Those who have high blood pressure should get a doctor’s _________ before starting an exercise
regimen.
Select one:
A. intermission
B. admission
C. commission
D. permission
Question 18
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Unless _______ directed by your immediate supervisor, submit your expense report to the accounting
department.
Select one:
A. otherwise
B. somewhat ( câu này em ko sure lam nha anh thấy kì kì ☹
C. instead
D. rather
Question 19
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For the most part, ________ in technology stocks have seen the value of their shares increase
dramatically over the last five years.
Select one:
A. investing
B. investment
C. investiture
D. investors
Question 20
Representatives of this firm must never _________ to high-pressure or deceitful sales tactics, for these
only succeed in alienating potential customers.
Select one:
A. submitted
 B. given
C. gives
D. will give
Question 28
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We have designed this building in accordance _________ standards set by the Americans with
Disabilities Act, which requires that all public facilities be accessible to those in wheelchairs.
Select one:in accordance with
A. by
B. with
C. of
D. to
Question 29
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Designers predict that silk will be a popular ---- in the fall and spring.
Select one:
A. fabric(vải)
B. item
C. wear
D. clothes (quần áo)
Question 30
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Our head office is conveniently located ________ walking distance of the subway station.
Select one:
A. within
B. nearby
C. across
D. in front of
Question 31
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According to the survey, convenient products such as kitchen towels and napkins made of paper are
gradually ________ traditional wiping cloths and linen napkins.
Select one:
A. returning
B. replacing
C. interfering
 C.flexibility
D.flex
 
Best regards,
Eunice Pritt
Executive Assistant
Question 37
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Questions 1-3 refer to the following advertisement.
The quality and ______ of sleep directly affect our concentration, emotional state, and
1.
A.durably
B.during
C.durability
D.duration
  
overall mental health. Doctors recommend six to eight hours of sleep per night. That’s roughly one-
third of our lives in bed!  In comparison, most people spend an average of less than an hour per day in
their car. Even so, when buying an automobile, consumers conduct ten times more research than they
_______ when buying a mattress. Shouldn’t you put at
2.
A.make
B.have
C.do
D.are

least as much effort into choosing bedding?

The Ortho-Embrace therapeutic mattress comprises billions of tiny cells that gently conform to the
shape of your body to provide even, balanced support. Sleep ______ and awaken
3.
A.soundly ( ngủ ngon)
B.harshly
C.timely
D.preferably
 
feeling refreshed each morning by purchasing an Ortho-Embrace therapeutic mattress. Stop by your
local outlet, or call 888-555-2289 for a free brochure.
Question 38
I would also like to offer you our cheesecake dessert package for only an additional twenty dollars. It is
a great way to finish off a dinner party.
Please let me know the final details of your order by May 20. We will have everything prepared and
delivered to your home by 4 p.m. on May 25.
Thank you for choosing Cho-poong Restaurant for your catering needs.
Justin Butler
Owner, Cho-poong Restaurant
 
1. What is the purpose of the email? 
A.To reschedule a party 
B.To offer a discount on delivery
C.To advertise a new restaurant
D.To finalize the details of an order 
                     
2. How many people does Mr. Jackson expect to attend his party?
A.5
B.10
C.16
D.26
 
3. What information does Mr. Butler request?
A.A decision about delivery
B.Contact information for Mr. Jackson
C.The location of the function
D.A final order confirmation
Question 42
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Questions 1-5 refer to the following two emails.
To:         customerservice@conixusa.web
From:     M. Verbinsky verb@greasemail.com
Subject: Warranty #3498949991-B
 
To Whom It May Concern
I am writing in regard to a problem with my Conix Sureshot VX30 digital camera. I purchased the
camera at Lincoln Electric in Helena two years ago, along with an enhanced warranty which increased
my coverage from one to four years, and therefore still have two years of warranty remaining.
Last month, I began to experience with my camera. The shutter would frequently jam while opening,
and eventually became stuck. I always handle the camera carefully. I never dropped it, exposed it to
extreme temperatures, or otherwise mishandled it.
Under the terms of the warranty, I believe I am therefore entitled to a replacement camera od
equivalent value.
Yours faithfully,
 Mona Verbinsky
            _____________________________________________________________________
 To:         M. Verbinsky verb@greasemail.com
From:     customerservice@conixusa.web
Subject: Warranty #3498949991-B
 
Dear Verbinsky,
Thank you for your email regarding the problems with your Conix Sureshot VX30. As stated in our
warranty, Conix “will cover the cost of repair or replacement due to mechanical problems not caused
by customer negligence.” In accordance with this policy, we will be happy to provide you with a new
Conix ProLensVC40, one of our latest digital camera models.
I think you will find this to be a substantial upgrade over the previous camera, and I hope it will
compensate for any inconvenience you may have experienced. If any problems should arise, your
ProLensVC40 will be covered by the original enhanced warranty until it expires. Also, to show our
appreciation for your business, we have included a complimentary camera bag.
We need only to verify your mailing address, and the delivery will go out by overnight express mail.
The delivery person will also collect your old Sureshot VX30 along with your original receipt, so
please have these items on hand.
Sincerely yours,
Brian Niedermayer
Customer Service Manager
            ____________________________________________________________________
 1. What did Ms. Verbinsky learn at Lincoln Electric in Helena?
A: The warranty cannot be extended.
B: Her camera has been discontinued.
C: Her camera is missing a part.
D: The shop no longer sells Conix products.
2. What problem occurred with the Sureshot VX30?
A: The shutter stopped functioning properly.
B: Ms. Verbinsky dropped it on the ground.
C: It was damaged by only high temperatures.
D: One of the parts was improperly replaced.
3. What is indicated in Mr. Niedermayer’s e-mail?
A: The quality of Sureshot VX30 is superior to that of the ProLens VC40.
B: The warranty does not cover Ms. Verbinsky’s situation.