Ground Zero – Orange Structure

Session #2
12 Dec 2018

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 purpose
• Center of Excellence
• Holistic Business Solution
• Learning Training
methods
• Strategic Tools
• Kumpulan Sasar
Berpotensi
• Konsultansi, Research,
Latihan panjang dan
Pendek, Penerbitan

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 Design
Formal Informal

Decision Norms

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 Design
Formal Informal

Motivation (Monetary/Career/Dev) Commitments

A. Monetary Reward 1. Social – committed
1. Anugerah Perkhidmatan Cemerlang 2. Functional not tested
(APC) – 3. Operation
2. Anugerah Khidmat Setia & Berjasa
(AKSB)
3. Anugerah Ketua Pengarah (AKP) – 4. Shared Goals
4. Anugerah Inovasi - semua staf tahu peranan
5.MC Sifar –RM100 - i-strategy into action (SIA)

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 Design
Formal Informal

Motivation (Monetary/Career/Dev) Commitments

B. Career Development
1. Sekali dalam perkhidmatan ada
peluang kenaikan pangkat:
(i) Kumpulan Pelaksana: TBK1-13thn,
(non Executive) TBK2- 13thn
(ii) Kumpulan P&P – 8thn (flexi 41/44)
(Executive)

C. Talent Development
1. Skim Latihan
(i) peluang sambung pengajian di
peringkat Ijazah, Master & PhD
secara sepenuh masa dan
separuh masa.
(ii) peluang mengikuti Sijil
Profesional dan Kursus 5
Kemahiran/Kepakaran.
 Design
Formal Informal

Information Mind-sets
1. Perhimpunan Dwibulanan 1. Cemerlang
2. Mesyuarat Bersama Jabatan 2. Proaktif
3. Emel/Memo 3. Positif
4. Bosses as Leaders
5. You Get What You Accept

Structure Networks
1. Hierrarchical 1. External – CEO agencies/Kementerian
2. Horizontal/Flat 2. Internal - accountability points
3. Matrix

Centralized Decentralized
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 Business Processes
Processes To Eliminate To Reduce To Raise To Create
Customers
1.External
- cooperators
- Ministry
- Other
agencies
- International
- Usahawan
- Community
- Suppliers
- students/
parents

2.Internal
- B.O.D
- Staff

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 Business Processes
Level 1 Level 2 Level 3 Level 4 To To To To Qua
Eliminate Reduce Raise Create
lity
Customers External Cooperators Training /
Consultation /
Mentoring /
Research – case /
study
Publication /
Knowledge /
sharing (two way)
Accreditation /

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 Business Processes
Level 1 Level 2 Level 3 Level 4 To To To To Qua
Eliminate Reduce Raise Create
lity
Customers External Ministry Training /
Consultation /
Research – case /
study
Publication /
Knowledge /
sharing (two way)

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 Business Processes
Level 1 Level 2 Level 3 Level 4 To To To To Qua
Eliminate Reduce Raise Create
lity
Customers External Other Training /
agencies
Consultation /
Mentoring /
Research – case /
study
Publication /
Knowledge sharing /
(two way)
Accreditation /

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 Business Processes
Level 1 Level 2 Level 3 Level 4 To To To To Qua
Eliminate Reduce Raise Create
lity
Customers External International Training /
Consultation /
Research – case /
study
Publication /
Knowledge /
sharing (two
way)
Accreditation /

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 Business Processes
Level 1 Level 2 Level 3 Level 4 To To To To Qua
Eliminate Reduce Raise Create
lity
Customers External Entrepreneur Training /
Consultation /
Mentoring /
Research – case /
study
Publication /
Knowledge /
sharing (two
way)
Accreditation /

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 Business Processes
Level 1 Level 2 Level 3 Level 4 To To To To Qua
Eliminate Reduce Raise Create
lity
Customers External Community Training /
Consultation /
Mentoring /
Research – case /
study
Publication /
Knowledge /
sharing (two way)
Accreditation /

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 Business Processes
Level 1 Level 2 Level 3 Level 4 To To To To Qua
Eliminate Reduce Raise Create
lity
Customers External Supplier Training /
Consultation /
Publication /
Knowledge /
sharing (two way)

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 Business Processes
Level 1 Level 2 Level 3 Level 4 To To To To Qua
Eliminate Reduce Raise Create
lity
Customers External students/ Training /
parents
Consultation /
Mentoring /
Internship /
Welfare /
Research – case /
study
Publication /
Knowledge /
sharing (two way)
Accreditation /

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 Business Processes
Level 1 Level 2 Level 3 Level 4 To To To To Qua
Eliminate Reduce Raise Create
lity
Customers Internal B.O.D Skills Knowledge /
Experience /
Culture /
Qualification /
Attitude /

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Building On Strengths

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