WORKSHOP – IDENTIFY CLAUSE

No Scenario Clause Status

1 Quality objectives are communicated through notice boards,
newsletters and briefings
2 Old version of quality procedures still applies in three
departments.
3 Two quality records were kept in the staff drawer and not filed
in the appropriate file
4 Director never preside management review meeting as
required.
5 The quality objectives never been analyzed.
6 The officers not been explained about their job specification.
7 There is no identification on any of the complete and
incomplete products
8 Department appoints only Management Representative but
not the Deputy Management Representative.
9 Management review meeting held only when requested by the
top management.
10 Management review meeting agenda identified according to
the current situation.
11 Training for staff selected according to what is being offered
by the training unit
12 A course assessed only in terms of the facilities provided to
participants.
13 Building maintenance is not taken into account because it is
done by contractors.
14 Comfort is given priority but safety is ignored.
15 Department entertain complaints from staff and not from
outsiders.
16 Two newly purchased items used immediately after the
receipt from the supplier.
17 Smoke pollution measuring machine being used without
calibration.
18 No method for assessing the performance of the work process
delivered to customers.
19 Customer satisfaction is measured on a period of 10 years
20 Products sold to customers, even though QC discovered and
reported 10% of product defects during the production
process.
21 No officer in the organization who know the use of statistical
methods in data analysis.
22 Internal audits conducted by outside parties.
23 Improvement activities undertaken by employees on their own
initiative.
24 Corrective and preventive measures undertaken only after
receiving a non-conformance report (NCR / CAR) of internal
audit.
25 Security services obtained from private security companies are
not monitored and supervised by the department.

© Emeneu Q Solutions/ mnusup@gmail.com