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2010 Proposed KRA - BESC Estate
2010 Proposed KRA - BESC Estate
I. KEY RESULTS AREA (Note: Corp. KRA and SBU/Individual KRA objectives must eachAyala
equalLand
to 100%)
Inc.:
Total weight for Corporate Ayala Land Inc.:
A. Corporate KRA Objectives Tot. Weights 100% KRA must be equal
Totalto% Achievement Total weight for Corporate
0%
KRA must be equal to
100%
KRA Weights Target Achievement % Achievement
100%Annex
Total Revenues
30% 38,140
Profitability
40%
NOI Margin
10% 30%
GAE
10% 3,107
ROE
10% 7.8%
B. SBU/Group and Individual KRA Objectives Tot. Weights 100.0% Total % Achievement 0%
KRA Weights Target Achievement % Achievement Annex
B.1: SBU / Group KRA Tot. 40.0% - - -
Revenue in Php million
10.0% 993
Profitability
15.0%
NOI Margin
5.0% 15%
Total GAE with Systems Costs & Allocation (in Php millions)
5.0% 118
ROE
5.0% 64.5%
Maintain 2008 sustainabilty metrics (Energy, Water, Waste & Air Quality)
5.0% Annex A
Avoidance of incidents; reduction in reported crime for assets under protection Incidences
(as measured by decrease in # of incidents per property) decrease by >
2.5% 10%
Customer service capability as measured by friendliness service orientation and
quality of information provided by security teams in each property 2.5%
Overall %
C. Overall KRA Weight and Percentage Score Weight Achievement % Achievement
Score
Corporate KRA 10% 0%
SBU / Group and Individual KRA 90% 0%
TOTAL 100% -
** Maximum of five (5) combined entries for both Creating Future Value and Key Performance Measures/Initiatives
KEY RESULT AREAS
Name Arnie Batac
Group Bonifacio Estate Services Corporation
Position General Manager
Year 2010
KRA WEIGHT TARGET AHIEVEMENT ANNEX
A. Group KRA 30%
Revenue (in PhP million) Finance
Profitability Finance
NIAT Finance
NOI Finance
Total GAE Finance
Capital Management and productivity
Cash yiel to FBDC Corporate
B. Creating Future Values 35%
Continue Sustainability and Spend Management Initiatives 10%
Maintain 2009 level of administered DOE/sqm 50% apmc corporate; monthly Finance
Achieve set sustainability metrics (Energy, Water, Waste) 50% apmc corporate; monthly Val to monitor
Achieve 99.99% service up-time for all major equipment (Traffic
signals, detention tank pump, major equipment by service
providers) 10%
Achieve 99.99% service up-time for all major equipment
directly owned / operated by BESC / BGCEA 20% monthly annex - list of equipment Jun
Achieve 99.99% service up-time for all major equipment
directly owned / operated by service providers 20% monthly annex - list of equipment Jun
Implement SLA with service providers and vendors
(Security, grounds maintenance, traffic signal
maintenance, technical manpower for street light SLA - security, grounds,
maintenance) 20% SLA effective april 1, 2010; SLA compliance rate 90% sweepers, street lights Joseph
Establish and implement service process improvement to 3 for devcon, 3 for estate, 3 for security, 3 for finance
locators 20% for implementation by April 1 Joseph
Adopt automated customer service management system 10% adopt APMC corporate APMC
Identify and comply to at least ___ benchmarks of 1 per unit (estate, devcon, security, finance);
international standards 10% September 2010 Joseph
FBDC / BGCEA / External Customer satisfaction rating 5%
Mid-year and year-end SLA Scorecard 50% maintain approved dec 2009 rating Joseph/Jun
Midyear and year-end Customer Survey Results 50% hit rating of 4 Joseph/Jun
Activities to secure future revenue 5%
Secure management contract with Federal Land Inc 100% Apr-10 Finance
Activities to secure BGCEA Revenues 5%
Implement one revenue generating activity / policy 50% 1-Jul-10 Finance
Investments 5% FBDC corporate; monthly Finance
Billings (on time) 5% FBDC corporate; monthly Finance
Days in recievables 40% FBDC corporate; monthly Finance
C. Initiatives 35%
Implement programs to imrpove efficiency of BESC as a team;
individual organic manpower and service providers 10%
Implement internal customer satisfaction rating of 4 30% All
Membership and active participation in a national /
international organization which provides advantage to
BESC organization 15% 1 per unit Jun/Gerry
40 hours for each employee (not to include Pag-ibig,
Training / seminars for organic employees 15% SSS, strategic planning) All
Training / seminars for service providers 20% one per quarter per service provider Jun
Establish and implement performance index for service
providers 20% 1-Apr-10 Gerry
Renewal of contracts, permits, and licenses 5%
Compliance to all government permits and licenses 50% 100%, on time Val
Renewal of all contracts with service providers 50% 100%, on time Val
Prepara tion of Comprehensive Profile and Management Plan for
BGC 10%
Estate Profile 10% 1-Jul-10 Jun
Security and Traffic Handbook 20% 1-Jul-10 Ardhie
Consolidate Estate MC's into one Handbook 20% 1-Jul-10 Val
Consolidate all Devcon MC's into one Handbook 20% 1-Jul-10 Devcon
Establish / Adopt Financial Handbook / Manual 20% 1-Jul-10
Establish and implement compliance performance index by
locators to BESC / BGC / Declarants' policies 10% 1-Jul-10
Community / Corporate Social Responsibility 10%
Condition Rating
Targets / Project is not implemented / achieved 0
Targets / Projects implemented / achieved but not on time 50%
Targets / Projects implemented / achieved on time 100%
Targets / Projects implemented / achieved ahead of time 125%
Targets ' Projects implemented / achieved higher than
target and on time 125%
review equipment updatime rating
maintain 2009 level in terms of Grounds & Landscape maintain 2009 level in terms of Events maintain 2009 level in terms of Security
99.99% service up-time for all G dn L related 99.99% service up-time for all major equipment directly
equipment directly owned by service provider owned by BESC/BGCEA
Establish SLA with G and L Establish SLA with RS Concepts Establish SLA with Security
1 1 2
Identify and comply to at least 1 benchmark of Identify and comply to at least 1 benchmark of Identify and comply to at least 1 benchmark of
international standards international standards international standards
maintain approved dec 2009 rating maintain approved dec 2009 rating maintain approved dec 2009 rating
Customer survey rating of 4 Customer survey rating of 4 Customer survey rating of 4
1 1 1
1 1 1
90% participation in BESC/FBDC/BGCEA intiated 90% participation in BESC/FBDC/BGCEA intiated 90% participation in BESC/FBDC/BGCEA intiated
activities activities activities
JUN
assist
internal Customer satisfaction rating of 4
Membership and active participation in a national /
international organization which provides advantage to
BESC organization
40 hours of training/seminar
1 per quarter
security