Job Profile:

The Setup Configuration Specialist (SCS) is responsible for configuring and testing
Hewitt's proprietary Total Benefit Administration™ (TBA) System to meet the
needs of client requirements. Configuring involves using systems and tools to
design and set up tables/parameters. The SCS role is to plan and deploy
effective test suites and regimes for benefits program product design and software
application development. An SCS may work on a global/virtual team.

Responsibility Areas
Domain Knowledge:
: Systems Configuration:
o Configures the system to meet analysis specifications.
o Documents relevant configuration in analysis specifications.
o Fixes any issues identified via test execution.
: Test Plan Execution
o Identifies/creates test participants.
o Performs calculations for expected results as applicable.
o Executes test plan and documents results.
o Document defects when actual results don't meet expected results.
o Execution of unit, integration, acceptance and regression testing.
o Updates automated test scripts as needed.
: Issue Resolution and Debugging
o Analyzes and debug issues.
o Utilizes relevant problem-solving resources as needed.
o Escalates issues when appropriate.
Knowledge & Experience:
: Knowledge of system testing and software quality assurance best practices and
methodologies
: Principles of automation testing and some exposure might be desirable
: Knowledge of Software Development Life Cycle (SDLC) principles/concepts.
: Ability to break down a complex problem into smaller, more manageable
pieces and able to understand and describe the relationships between those pieces (i.e.
basic analytical skills).
: Apply basic relational database concepts (e.g. Table relationships, keys,
SQL and DB2 queries etc).
: Troubleshoot basic system defects and errors.
: Interpret and understand typical client requirements documentation.
Personal Attributes:
: Keen attention to detail, Resourceful problem solvers Self driven and exhibits
keenness to take initiative.
: Highly Self Motivated and a team Player.
: Effectively manage tasks and proactively update status to Managers.
: Flexible and adapt to changing priorities and deadlines.
: Excellent understanding of the organization's goals and objectives.
: Excellent communication skills (Oral, written and listening ability).
: Assertive. Takes ownership and responsibility for work assigned. .
: Exhibits analytical and creative problem-solving abilities.
Work Conditions:
: Frequent computer use for extended periods of time.
: Mobility within the office including movement from floor to floor.
: Participation in training sessions, presentations, and meetings as and when required.