Organizational Change & Innovation

Today’s Outline
1. The Nature of Change in Organizations
2. Types & Models of Change
3. Promoting Innovation within the Organization
4. The threat of change: Managing Employee Fear & resistance
The Nature of Change in Organizations
 Fundamental Change

1. The segmented and niche marketplace

2. More competitors are offering targeted products, requiring faster speed-to-
market
3. Some traditional company may not survive radical change
4. Offshore supplier are changing the way they work
5. Knowledge, not information is becoming the new competitive advantage
 Fundamental Change

1. The segmented and niche marketplace

2. More competitors are offering targeted products, requiring faster speed-to-
market
3. Some traditional company may not survive radical change
4. Offshore supplier are changing the way they work
5. Knowledge, not information is becoming the new competitive advantage
 Fundamental Change

1. The segmented and niche marketplace

2. More competitors are offering targeted products, requiring faster speed-to-
market
3. Some traditional company may not survive radical change
4. Offshore supplier are changing the way they work
5. Knowledge, not information is becoming the new competitive advantage
 Fundamental Change

1. The segmented and niche marketplace

2. More competitors are offering targeted products, requiring faster speed-to-
market
3. Some traditional company may not survive radical change
4. Offshore supplier are changing the way they work
5. Knowledge, not information is becoming the new competitive advantage
 Fundamental Change

1. The segmented and niche marketplace

2. More competitors are offering targeted products, requiring faster speed-to-
market
3. Some traditional company may not survive radical change
4. Offshore supplier are changing the way they work
5. Knowledge, not information is becoming the new competitive advantage
 Today’s Outline
1. The Nature of Change in Organizations
2. Types & Models of Change
3. Promoting Innovation within the Organization
4. The threat of change: Managing Employee Fear & resistance
Types and models of change
 Types of change

Reactive
Change Proactive
Change
Forces for change: Outside & Inside the organization
 3 Kinds of Change

• “We’ve
Adaptive seen stuff
Change like this
before

• “This is
Innovative something
Change new for the
company

Radically • “This is a
brand new
Innovative thing in our
Change industry
 Lewin’s Change Model

Unfreezing
Changing
Create the
motivation to Refreezing
New information,
change models & Making the new
procedures ways normal
 Today’s Outline
1. The Nature of Change in Organizations
2. Types & Models of Change
3. Promoting Innovation within the Organization
4. The threat of change: Managing Employee Fear & resistance
Promoting Innovations within the
Organization
 Types of Innovation

Product vs Process

Core vs
Transformational
Factors Affecting Innovation

Reward
Resources
Human
Culture Capital
 Today’s Outline
1. The Nature of Change in Organizations
2. Types & Models of Change
3. Promoting Innovation within the Organization
4. The threat of change: Managing Employee Fear & resistance
The threat of change

Managing Employees Fear & Resistance

The cause of resistance to change
Reasons why employee resist change

Individual’s Fear of the Climate of

Predisposition unknown mistrust

Loss of status
Fear of
or job Peer pressure
Failure
security

Personality Reward
Poor timing
Conflict system
Exercise
} What are the two principal types of change

} Describe the four kinds of external forces of changes and two kinds of
internal forces of changes

} Organizational change ranges along a continuum of what three levels of threat

} How does Kurt Lewin’s model of change work

} What is the organizational development process

Exercise – Cont’d
} What’s the difference between a product innovation and a process innovation

} Explain four ways to encourage innovation to happen

} What are four steps for fostering innovation?

} Employee resistance can be considered to be the interaction of what three

causes

} There are 10 reasons employees resist change. What are some of them
Assignment Guidelines
• Kelas dibagi dalam 5 (lima) grup

• Tugas Diskusi Hari Ini:

ü Setiap kelompok diminta untuk menganalisis perubahan
dan inovasi apa saja yang dilakukan oleh rekan satu
kelompok selama 3 hari terakhir. Serta mencatat segala
perubahan tersebut;
ü Hasil catatan tersebut kemudian dianalisa apakah
perubahan dan inovasi yang dilakukan memberikan
dampak positif atau negatif;
ü Masing-masing grup agar mempresentasikan jawabannya
pada 30 menit terakhir kuliah hari ini.
Nama-nama Anggota Grup Kelas A
1. Grup I: sharen, yometta, julia, vina, janice, alvin,
lorenza, mercy
2. Grup II: sonibeniana, abigail, valen, meidiana,
aurelie, bella, agnes, evelyn
3. Grup III: alex, ryan, jasper, william, christian,
dedi, davin, stephanie victoria
4. Grup IV: olivia, stefanie evetania, claudia,
anastasya, rahel, winnie, wenny, kezia
5. Grup V: ferry, kenneth, stanley, erick, bakti,
albert, owen, audea
 Jangan Lupakan
1. TUGAS I: sudah dipresentasikan Minggu ke-7 !
2. TUGAS II: tidak perlu melakukan wawancara
dengan manajer.

Kedua tugas tersebut telah diberikan pada

Minggu ke-1 yang lalu (27 Januari 2020)
thank
you

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