 Regarding Change in Transaction Profile (TP)

To
The Head of Agent Banking
Bank Asia Ltd.
Bengal Center (3rd Floor)
28 Topkhana Road. Dhaka-1000.

Subject: Request to change in Transaction Profile (TP)

Purpose & Source of Fund:

Dear Sir,

I would like to inform you that I need to change in my Accounts Transaction Profile. My Account No. is
108…………………………………………. & Account Title: ………………………………………. . You are
requested to change in my TP at your earliest convenient time.

Maximum
Daily Transaction Monthly Transaction Transaction
Particulars
Amount
No. Amount No. Amount
Deposit
Cash Deposit
Deposit Through
Transfer/Instrument
Foreign Remittance Deposit

Withdraw

Cash Withdrawal (Including

Online And ATM)
Repay Trough
Transfer/Instrument
Foreign Remittance Withdrawal
 Sincerely Yours, Checked By,

Customer Name: ……………………………………..

Name:
Customer sign & Date: ……………………………….
Assistant Relationship Officer
Contact No.: …………………………………
Contact No: ………………………………..

Acknowledge By, Date: ………………………………………….

Agent/ User Signature & Date: ………………………….

Contact No: ………………………………………

 Regarding Sonali Bank & Pubali Bank Fund Transfer Request:

Attachment of Pubali/ Sonali Bank’s

Voucher
Dear Sir/Madam,
Please transfer requested amount.
Information is given bellow.
1.A/C Number :
2. A/C Title :
3.Deposited Amount:
4.Agent Name:
5.Agent Outlet Name:
6.Agent Outlet Address:
7.Contact Number  of ARO & Users :

 Regarding Fund Transfer

To
The Head of Agent Banking ,
Bank Asia Ltd. Bengal Center (3rd Floor),
28 Topkhana Road. Dhaka-1000.

Subject: Request for fund transfer

Sir,
This is to inform you with profound humbleness that, Mr.
…………………………………. is the account holder of …………………. Agent
outlet. His/ Her A/C number is …………………………… For smooth business
operation he wants to transfer taka …………………………… from his A/C to another
A/C no:…………………………..A/C title:………………………… .

Please take necessary steps in order to transfer the fund.

Sincerely Yours Acknowledged By

Agent
Customer’s Name………………………….. Name :
Customer’s Signature Signature:
……………….., …………………….. Date :
Date: Phone: Phone :

Checked By ARO
Name :
Signature:
Date :
Phone :
 Regarding Fingerprint Erase

To
The Head of Agent Banking,
Bank Asia Ltd. Bengal Center (3rd Floor),
28 Topkhana Road. Dhaka-1000.

Subject: Request for erase finger print.

Sir,
This is to inform you with profound humbleness that, I have an account in your agent
point …………….., …………………….. My account number is ………………………….. . Today while doing
transaction my fingerprint did not match with the enrolled biometric. For continuing smooth
financial operation, I need to erase my fingerprint.

Please take necessary steps regarding this.

Sincerely Yours Acknowledged By Agent

Customer’s Name………………………….. Name :
Customer’s Signature Signature:
……………….., …………………….. Date :
Date: Phone: Phone :

Checked By ARO
Name :
Signature:
Date :
Phone :
 Regarding Title Change

To
The Head of Agent Banking,
Bank Asia Ltd. Bengal Center (3rd Floor),
28 Topkhana Road. Dhaka-1000.

Subject: Request for “Correction of A/C Title”.

Sir,
Feeling regret while informing you that, an unintentional mistake has occurred while writing the
title of the A/C 108345XXXXXXXX. I have communicated with customer through ph:
01711XXXXXX and after taking consent from customer, he/she has informed that correct title
will be “XXXXXX” instead of “XXXXXX”. I have attached scan copy of (PHOTO ID) as supporting
document for your better concern.

Please take necessary steps regarding this and oblige thereby.

Sincerely Yours Acknowledged By Agent

Customer’s Name………………………….. Name :
Customer’s Signature Signature:
……………….., …………………….. Date :
Date: Phone: Phone :

Checked By ARO
Name :
Signature:
Date :
Phone :
 Regarding Rejection of an A/C

To
The Head of Agent Banking,
Bank Asia Ltd. Bengal Center (3rd Floor),
28 Topkhana Road. Dhaka-1000.

Subject: Request for “Rejection of an Account”.

Sir,
This is to inform you that Mr. X is an A/C holder of our agent point …………………,
……………………… .His A/C number is 108345XXXXXXXXXXX. For some unavoidable circumstances
this account needs to be rejected. I have taken the consent from customer by Ph: 01711XXXXXX.

Please take necessary steps regarding this and oblige thereby.

Sincerely Yours Acknowledged By Agent

Customer’s Name………………………….. Name :
Customer’s Signature Signature:
……………….., …………………….. Date :
Date: Phone: Phone :

Checked By ARO
Name :
Signature:
Date :
Phone :
 Regarding Nominee Update/Edit

To
The Head of Agent Banking,
Bank Asia Ltd. Bengal Center (3rd Floor),
28 Topkhana Road. Dhaka-1000.

Subject: Request for “Update of nominee information”.

Sir,

This is to inform you that Mr. /Mrs. X is an A/C holder of our agent point …………………,
……………………….His/her A/C number is 108345XXXXXXXXXXX. Now he/she wants to
change/Update his/her nominee. I have confirmed customer over phone by using the phone
number 01711XXXXXX. His/her new nominee information are as follows-

Name :…………………………………………………………

Father’s Name :…………………………………………………………

Mother’s Name :…………………………………………………………

Date of Birth :…………………………………………………………

Relation with A/C holder:……………………………………………

For your convenience I have attached all related documents of the new nominee.

Please take necessary steps as early as possible for providing an uninterrupted service to the
valued customers.

Sincerely Yours Acknowledged By Agent

Customer’s Name………………………….. Name :
Customer’s Signature Signature:
……………….., …………………….. Date :
Date: Phone: Phone :
 Checked By ARO
Name :
Signature:
Date :
Phone :

To
The Head of Agent Banking
Bank Asia Ltd.
Bengal Center (3rd Floor)
28 Topkhana Road. Dhaka-1000

Sub: Request to Change in Contact No.

Dear Sir,

Please be informed that I have been maintaining an Account under ________________________ Agent

Banking outlet situated at (Upazila) __________________ in (District) ______________________. My

A/C No. is 108……………………..……… & A/C Title: ………………………………………. For

emergency issue, I need to change in my contact no. that has been provided in AOF at the time of

Account opening. In that regards, you are requested to change in my contact no.

……………………………… instead of ………………………………

You are cordially requested to enlist my new contact no in place of old number.

Sincerely Yours: Acknowledged By:

Customer’s Name: ………………………….. Agent’s Name: ……………………………………

Contact No: ……………………………………. Contact No: …………………………………….

________________________ ______________________
Customer Signature with Date Agent’s Signature with Date

Checked By:

Officer Name:

Contact No:

________________________
Officer’s Signature with Date
 Regarding Link A/C :

To
The Head of Agent Banking,
Bank Asia Ltd. Bengal Center (3rd Floor),
28 Topkhana Road. Dhaka-1000.

Subject: Request for mapping link A/C ”.

Sir,

This is to inform you with profound humbleness that, Mr.

…………………………………. is the agent of …………………. ……. (outlet name).
His/Her agent A/C number is ………………………….. A/C title……………………
For smooth business I want to link my agent A/C with Branch A/C. Branch A/C no:
………………….. A/C Title: ……………………………….. A/C Type…………….
Bank name: …………………….. Branch Name: ……………… Routing No:
…………….

Please take necessary steps in order to transfer the fund.

Sincerely Yours Checked By:

Agent : (Only) Assistant Relationship Officer
Name:
Agent Name: Signature:
Date :
………………………………….. Mobile no:
Signature:

…………………………………..
Date:
 Phone:

 Regarding Operator Change :

To
The Head of Agent Banking,
Bank Asia Ltd. Bengal Center (3rd Floor),
28 Topkhana Road. Dhaka-1000.

Subject: Request for Changing account operator from any …….. to any …………. ”.

Sir,

Please be informed that, we have been maintaining a savings account (joint) in Moricha
bazaar agent outlet. Our account number is 1083459018265 account title: Aminul Islam
& Rinku Akter. Our customer ID is 59742702330 & 5974270329. Recently one operator
has been transferred from current work station to another work station. In this
circumstances we have been facing problem in operate this account.
So you are requested, please change operator mode in system from any two to any one
for solving this problem.

New Operator:
Name: Customer ID: Signature:
1. Rinku Akter Nadia 59742702329
2. Aminul Islam 59742702330

Old Operator

Sincerely Yours Checked By:

Agent /User Assistant Relationship Officer
Name:
Agent /User Name: Signature:
Date :
………………………………….. Mobile no:
Signature:
…………………………………..
Date:
Phone: