1.

Do you think Zeitland’s desire for changes in culture are related to changes in the
external environment? Explain.

From my point of view, Zeitland’s aspiration for transformations into culture

correlated to changes in the external environment. Although there are many
plausible changes suggested such as changes in the age of the labor, clients’ tastes
and changes in industry, technology changes in the industry is part of the general
environment as it affects all companies belonging in the same industry. According
to customer tastes and preferences (trend), which influences the conduct of day-to-
day transactions and therefore directly affects its operations and company
performance, belongs to the task environment. Besides, an increasingly younger
workforce is also one of the factors in the specific environment.

2. What additional investigation might Wheeling and Zeitland undertake before

settling on a plan of action?

When mentioned about Cam Leslie’s organization, working with good

performance, therefore management should not pay too much attention to his unity
instead of Cam’s behavior and interaction with subordinates. Having met Cam
Lislie, Zeitland supposed Cam is a good person nevertheless I think the problem
may relate to him. According to Zeitland and Wheeling’s conversation, Cam Leslie
is a mine of information and he has the ability of his role being a manager but
which does not include behavior and management skills. Cam achieve company
goals however the big problem needed concern is narrowing the gap between Cam
and his employees. Overlooking staff and lacking of leadership cultural concept
are keys factor influence on the relationship between Cam and his subordinates. He
should raise awareness of behavioral management and create a friendly working
environment, which results in enhancing how workers see their superior and
increasing productivity. With the changes making employees enjoy and having
better satisfaction in the working environment