Information

IP communication for small and medium-sized companies

HiPath 2000 V2

Siemens Enterprise Communications: www.siemens.com/open

Flexibility
HiPath 2000 puts an end to parallel networks for voice and data. Companies that invest today
in an efficient IP infrastructure are well equipped to fully exploit the possibilities of IP commu-
nication and are ready to take advantage of cost-effective access to Internet telephony service
providers.
HiPath 2000 is a modern communication sys-
tem that combines voice and data transmis-
sion within a single solution. This Linux-based
real-time IP system can be used in small and
medium-sized companies with up to 30 em-
ployees, in a wide range of industry sectors.
Integrating mobile employees and telework-
ers into the communications infrastructure is
an important prerequisite for streamlining
business processes.
HiPath 2000 is a secure and reliable communi-
cation system for Voice-over-IP and is based
on a solid and efficient IP infrastructure. The
integrated gateway is the interface between
LAN/WAN and traditional exchange circuits,
and routing functionality sets up the connec-
tion to the Internet for both data traffic and In-
ternet telephony. HiPath 2000 has a range of
security features protecting against system
failure and eavesdropping. Thanks to open
standards support, HiPath 2000 is extremely
flexible with regard to integration into busi-
ness applications.
HiPath 2000 provides pure IP technology and
features high-quality telephones with intui-
tive user operation (via a display and dialog
keys), PC clients for any modern working envi-
ronment, and Wireless LAN devices. Analog
devices can also be connected to this real-time
IP system where necessary. A wide range of
voice telephony features combined with ap-
plications such as CTI (Computer Telephony
Integration) and integrated VoiceMail guaran-
tee support for all aspects of professional
communication. And HiPath 2000’s user-
friendly executive-secretary function ensures
the smooth flow of communication at atten-
dant or secretary stations in the reception ar-
ea, where multiple communications process-
es converge. Integrated call distribution en-
sures that staff can be reached and guaran-
tees fast customer contact.
This makes telephony not only simpler and
more efficient, but also customer-friendly.
SIP – the standard for
Internet telephony
HiPath 2000 supports all the exciting new
options that the SIP protocol brings with it.
Whether SIP terminals or subscriber and
system connections for Internet telephony -
it represents a new dimension in flexible
communication. As an open and standard
protocol, SIP (Session Initiation Protocol)
fulfills the requirements for interoperability
between systems and devices from differ-
ent manufacturers. Intelligent use of the
available bandwidths for both voice and
data leads to a better utilization of the Inter-
net connection. Quality of Service (QoS) al-
ways gives priority to voice communication,
and the codecs that are used guarantee the
highest transmission quality. Mixed opera-
tion involving both traditional exchange cir-
cuits and xDSL network connections and
the scalability of the voice bandwidth net-
work make SIP-based communication suffi-
ciently flexible to exploit new services of-
fered by carriers. Real-time and multimedia
services such as voice, video, instant mes-
saging, or presence services provide in-
creased transparency about who is avail-
able, and when, and via which terminal de-
vice.
The secure company
connection
Employees’ voice and data applications can
be fully integrated into the company net-
work, whether they are working from home
or are on the move. Modern security mech-
anisms such as integrated VPN (Virtual Pri-
vate Network) ensure that employees work-
ing via the Internet have a secure connec-
tion. Confidential information can thus be
accessed at any time and from anywhere in
the world. An integrated firewall protects
the voice and data network against unau-
thorized external access. Another impor-
tant advantage for mobile workers is that
they can be reached at their company num-
ber regardless of where they are currently
located, at reasonable cost and over a tap-
proof connection.
Reduced costs
A high-performance IP infrastructure means
that voice and data communication can be
combined within a single network. The inte-
gration of a router and gateway in one and
the same system also optimizes hardware
costs. The fact that no separate voice net-
work has to be set up and maintained reduc-
es the administrative necessary for systems
and applications. And existing Internet con-
nections can be utilized in a more economic
fashion by also using them for calls to the
public network. The costs for separate tradi-
tional exchange circuit lines can be reduced
to a minimum, using them solely as back-up
lines or for fax or TeleCash purposes. Exploit-
ing Least Cost Routing via traditional ex-
change circuits and several Internet Telepho-
ny Service Providers (ITSP), companies can
implement applications that lower call costs
considerably.
Flexible configuration
HiPath 2000 is highly flexible with regard to
the number of subscribers. Telephones are
connected to existing LAN cables ("one-
wire-to-the-desk") and connected to the PC
via the integrated mini-switch. This means
that the system can be connected to the cir-
cuit-switched traditional exchange network
and is also suitable for packet-switched
(LAN/WAN) environments. It also means
that a step-by-step migration to present or
future Internet telephony services is possi-
ble.
Telephones
optiPoint Other optiPoint terminals for enhanced
The idea choice for any requirement, with expansion modules, adapters, and accesso- functionality
ries (such as a headset), and the flexibility to meet the needs of each individual employ- ● optiPoint application module
ee. ● optiPoint adapter

optiPoint 420 family

IP telephones with self-labeling display
keys, ideal for desk sharing. As key labeling
is automatically transferred, a user’s own
key layout is displayed when he or she logs
on to the phone, and the respective voice-
mail status is shown on the activated func-
tion key.
● optiPoint 420 economy
● optiPoint 420 economy plus
● optiPoint 420 standard
● optiPoint 420 advance (shown)

optiPoint 410 family Always available:

Flexible IP telephones with higher voice
quality and uniform user interface for con-
venient access to features. As updates are
downloaded, having all phones run the lat-
est software is made easy.
● optiPoint 410 entry
● optiPoint 410 economy
● optiPoint 410 economy plus
● optiPoint 410 standard (shown)
● optiPoint 410 advance
optiClient 130
The PC with headset or handset becomes
the communications center for voice, da-
ta, e-mail and Internet. A soft client in-
stalled on the desktop computer or note-
book provides all telephone functions via
WLAN - and offers the same familiar inter-
face at the office and on the move.
Integrated voicemail
The integrated voicemail provides staff
with a secure mailbox that can be easily
operated via function and dialog keys,
with user prompting on the display. No
message is missed, even if there is no-
body at the desk or the employee is
busy with another call:
● Up to 24 individual mailboxes
● Up to two hours recording capacity
● Selectable maximum recording
length
● Choice between 2 personal an-
nouncements
In an extension is busy, the auto atten-
dant function can be configured to con-
nect callers with another member of
staff.

Communication via
Wireless LAN Access Points
● optiPoint WL2 professional (shown)
WLAN phone with menu guidance and a
complete range of voice functions, an ex-
tensive phone book and access to LDAP di-
rectories – up to 4 hours talk time and 80
hours stand-by time.
The HiPath 2000 scenario in overview
HiPath 2000 offers a wide range of connec-
tion options, both to the public telephone
network and on the user side. The tradition-
al exchange circuit connection can be uti-
lized in parallel with connections to Internet
telephony service providers (ISP/ITSP).
Conventional analog phones or devices
such as fax machines and door openers can
be used as terminals. Additional analog
adapters can also be employed.
* Internet Telephony Service Provider
HiPath ComScendo – top-class features
As a software suite, HiPath ComScendo pro-
vides both the real-time IP system, HiPath
2000, as well as the telephones, with the
most comprehensive array of voice commu-
nication services. And all this regardless of
the type of terminal used – at the desk
(desktop phone, PC) or on the move (hand-
set, notebook). Any necessary software
components are configured automatically.
Selected HiPath ComScendo features:
● Advisory messages
● Intercept position/attendant console
● Camp-on/call waiting tone
● Missed calls list
● Do Not Disturb/"ringer cutoff"
● Call pickup
● Call forwarding from extensions
All types of IP devices can be connected to
the LAN interface via the external switch,
which also supplies these devices with the
necessary power (Power-over-Ethernet). In
combination with additional WLAN base
stations, wireless communication is also
possible, for both voice and data applica-
tions, for example by using a WLAN phone
or an optiClient 130 installed on a note-
book. IP telephones with integrated mini-
switches offer a high level of convenience;
PCs can be smoothly integrated into an ex-
isting LAN infrastructure via the "one wire
to the desk" concept.
● Display of call source and destination for
call forwarding and call pickup
● Call intrusion
● Classes of service
● Display languages (can be specified
individually)
● Paging (internal announcement)
● Call detail recording (external analysis
optional)
● Group call
● Integrated voicemail
● Internal text messages
● Internal telephone directory
● Conference (internal/external)
● Speed dialing (individual/central)
● Line seizure (automatic/manual)
● Toggle
● Text messages (internal)
● Music-on-hold with system-driven an-
nouncements (standard/individual)
The Internet interface for voice and data
communication is protected by a firewall.
An e-mail server can be set up on the DMZ
port, isolated from the rest of the internal
company infrastructure, for forwarding in-
coming mails to the respective recipient.
The USB interface is used for initial system
set-up.
● Night service/day service
● Park
● Account code
● Consultation
● Callback on busy and no answer
(automatic)
● Call number suppression
● Call signaling
● Call forwarding after timeout on RNA,
immediately on busy
● Group ringing
● Hunt group (linear/cyclic)
● Changeover on (individual code lock)
● Central system telephone book
● Entrance telephone and door opener
functions
● Transferring a call (internal/external)
● Number redial (enhanced)
● Automatic recall from public network
carrier
Extending the
infrastructure
IP Networking
HiPath 2000 can also be networked with
other HiPath systems. Here the data net-
work is also used for voice communication
between the sites. This means that applica-
tions installed on central servers can also be
used in branches with HiPath 2000.
And many features and switching functions
are available for use at all connected sites.
HiPath Wireless
HiPath 2000 also relies fully on IP technolo-
gy for mobile communication. Up to 10 sep-
arate WLAN access points can be directly
connected to the LAN. This guarantees full
voice and data communication coverage for
WLAN telephony, with roaming and han-
dover.
Administration
Web-Based Management
HiPath 2000 plus appli-
cations – the perfect
system
It only requires a few of the wide range of
applications available to turn the real-time
IP system into a tailor-made company solu-
tion.
Fixed Mobile Convenience
Fixed Mobil Convenience is the integration
of GSM cell phone users into the communi-
cation environment of the HiPath system.
The following features are supported:
● ONE Number Service – contactable
everywhere under the same HiPath
number
● Home Office Integration – contactable
at home under the HiPath number
● Call charge reduction – Mobile phone
calls (into foreign countries) for fix net
pricing
● DECT alternative – world wide accessa-
bility of HiPath system features (recall,
toggle, conference)
XPhone Entry
XPhone Entry is the application for the CTI
sector (Computer Telephony Integration). It
is ideally suited to workstations using CTI as
a universal communications or organiza-
tional tool
HiPath TAPI 120 and
HiPath CAP
This driver software was developed for con-
necting a PC to digital system telephones on
HiPath. CTI applications conforming to TAPI
are integrated in this way. Supported CTI
applications are: HiPath Simply Phone for
Outlook and Lotus Notes, and HiPath Co-
mAssistant.
TeleData Office
Calculates the costs of all communication
services (telephone, fax, Internet) and en-
ables analysis according to extension, net-
work connection or department. Via the
LAN interface, the call data can be transmit-
ted directly to a central server for recording
purposes.

(WBM) ● Mobile users are connected to the HiPath

system via a GSM mobile phones or alter-
All standard administration and mainte- native teleworker destinations.
nance functions have been integrated into
the HiPath 2000 system, and require no ex-
pert knowledge. They can be accessed via
optiPoint Attendant
Web-Based Management (standard brows-
An optiPoint system telephone can be con-
er).
figured for auto attendant functionality, as
an information, intercept, or night service
HiPath 2000 Manager station.

This software provides the service techni-
cian with an expert tool for administration.
It includes all setup, maintenance, backup
and diagnostic functions, and can also be
used via a remote access.
Licensing
HiPath 2000 is highly flexible with regard to
increasing the number of subscribers. New
telephones are simply connected to the
LAN and, once the license has been activat-
ed, the new user has access to all functions.
The upgrade from HiPath 2000 V1.0 to V2 is
licensed.
The busy lamp field with 90 programmable
LED function keys is an additional module
for optiPoint Attendant.
The optiClient Attendant software package
simulates an enhanced attendant console
on a PC’s screen. All functions can be acti-
vated and executed via the PC keyboard and
mouse.
HiPath ComAssistant
HiPath ComAssistant is a server-based CTI
solution for the intranet. Software is in-
stalled and configured centrally on the serv-
er. This ensures the quick and easy
distribution of data via the intranet.
Technical data
Features HiPath 2030 HiPath 2036

IP workpoints (HFA/SIP) max. 30 max. 30

Exchange interfaces ● 4x S01 ● 6 x HKZ
● SIP provider via WLAN port or external router ● SIP provider via WLAN port or external router
Connections ● 4 port LAN switch ● 4 port LAN switch
● 1 x WAN ● 1 x WAN
● 1 x DMZ2 ● 1 x DMZ2
● 1 x USB (for service use) ● 1 x USB (for service use)
● 2 x a/b (for subscriber line) ● 4 x a/b (for subscriber line)
Dimensions ● Width = 440 mm (478 mm including housing feet)
● Height = 44 mm (55 mm including housing feet)
● Depth = 240 mm
Installation options ● 19” case for rack/desktop/wall mounting
● Space required in 19“ rack = 1 height unit
Power supply Systems, by default, are designed for mains operation. Possible power outages can be optionally bypassed
with an (external) uninterruptible power supply (UPS).
Rated input voltage (AC): 88 – 264V
Rated frequency: 50/60 Hz
Battery supply (DC): -48 V
1
Optional configurable as exchange or subscriber interface
2
Demilitarized zone
Supported Standards
Ethernet
● RFC 894 Ethernet II Encapsulation
● IEEE 802.1Q Virtual LANs
● IEEE 802.2 Logical Link Control
● IEEE 802.3u 100BASE-T
● IEEE 802.3x Full Duplex Operation
IP / Routing
● RFC 768 UDP
● RFC 791 IP
● RFC 792 ICMP
● RFC 793 TCP
● RFC 2822 Internet Message Format
● RFC 826 ARP
● RFC 2131 DHCP
● RFC 1918 IP Addressing
● RFC 1332 The PPP Internet Protocol Con-
trol Protocol (IPCP)
● RFC 1334 PPP Authentication Protocols
● RFC 1618 PPP over ISDN
● RFC 1661 The Point-to-Point Protocol
(PPP)
● RFC 1877 PPP Internet Protocol Control
Protocol
● RFC 1990 The PPP Multilink Protocol (MP)
● RFC 1994 PPP Challenge Handshake Au-
thentication Protocol (CHAP)
● RFC 2516 A Method for Transmitting PPP
Over Ethernet (PPPoE)
NAT
● RFC 2663 NAT
IPSec
● RFC 2401 Security Architecture for IP
● RFC 2402 AH - IP Authentication Header
● RFC 2403 IPsec Authentication - MD5
● RFC 2404 IPsec Authentication - SHA-1
● RFC 2405 IPsec Encryption - DES
● RFC 2406 ESP - IPsec encryption
● RFC 2407 IPsec DOI
● RFC 2408 ISAKMP
● RFC 2409 IKE
● RFC 2410 IPsec encryption - NULL
● RFC 2411 IP Security Document
Roadmap
● RFC 2412 OAKLEY
SNMP
● RFC 1213 MIB-II
SIP QoS
● RFC 2198RTP Payload for Redundant Au- ● IEEE 802.1p Priority Tagging
dio Data ● RFC 1349 Type of Service in the IP Suite
● RFC 2327SDP: Session Description ● RFC 2475 An Architecture for Differenti-
Protocol ated Services
● RFC 2617HTTP Authentication: Basic and ● RFC 2597 Assured Forwarding PHB
Digest Access Authentication Group
● RFC 2782DNS RR for specifying the loca- ● RFC 3246 An Expedited Forwarding PHB
tion of services (DNS SRV) (Per-Hop Behavior)
● RFC 2833RTP Payload for DTMF Digits,
Telephony Tones and Telephony Signals Codes
● RFC 2976The SIP INFO Method ● G.711; G.723; G.729
● RFC 3204MIME media types for ISUP and
QSIG Objects Other
● RFC 3261SIP: Session Initiation Protocol.
SIP core RFC ● RFC 959 FTP
● RFC 1305 NTPv3
● RFC 3262provisional Response Acknow-
ledgement (PRACK) Early Media ● RFC 1889 RTP
● RFC 2833 RTP Payload for DTMF Digits
● RFC 3263SIP Locating Servers
● RFC 3264An Offer/Answer Model with ● RFC 3544 IP Header Compression over
PPP
SDP
● RFC 3310HTTP Digest Authentication ● RFC 3605 Real Time Control Protocol
(RTCP)
● RFC 3311Session Initiation Protocol (SIP)
UPDATE Method ● RFC 1951 DEFLATE
● DNS
● RFC 3323A Privacy Mechanism for the
Session Initiation Protocol (SIP) ● STUN
●
● RFC 3325Private Extensions to the Sessi-
on Initiation Protocol (SIP) for Asserted
Identity within Trusted Networks
● RFC 3326The Reason Header Field for
the Session Initiation Protocol (SIP)
● RFC 3489STUN - Simple Traversal of User
Datagram Protocol (UDP) Through
Network Address Translators (NATs)
● RFC 3515The Session Initiation Protocol
(SIP) Refer Method
● RFC 3550RTP: Transport Protocol for
Real-Time Applications
● RFC 3551RTP Profile for Audio and Video
Conferences with Minimal Control
● RFC 3891The Session Initiation Protocol
(SIP) Replaces Header
● RFC 3581An Extension to the Session In-
itiation Protocol (SIP) for Symmetric
Response Routing
 Copyright © Siemens Enterprise
Communications GmbH & Co. KG 07/2007
Hofmannstr. 51, D-81359 Munich
Reference No.: A31002-E1020-D100-1-7629
The information provided in this brochure contains
merely general descriptions or characteristics of per-
formance which in case of actual use do not always
apply as described or which may change as a result
of further development of the products. An obligati-
on to provide the respective characteristics shall only
exist if expressly agreed in the terms of contract.
Availability and technical specifications are subject
to change without notice. The trademarks used are
owned by Siemens Enterprise Communications
www.siemens.com/open GmbH & Co. KG or their respective owners.