Professional Documents
Culture Documents
Manual - Gree Errors
Manual - Gree Errors
Manual - Gree Errors
Service Manual
GWH09MB-K3DNA2K GWH12MB-K3DNB3K
GWH09MB-K3DNA3K GWH12MB-K3DNC9K
GWH09MB-K3DNA4K GWH12MB-K3DND3K
GWH09MB-K3DNA5K GWH12MB-K3DNE1K
GWH09MB-K3DNB3K GWH12MB-K3DNC8K
GWH09MB-K3DNC9K (Refrigerant R410A)
GWH09MB-K3DNE1K
GWH09MB-K3DNC8K
GWH12MB-K3DNA2K
GWH12MB-K3DNA3K
GWH12MB-K3DNA4K
GWH12MB-K3DNA5K
9. Maintenance
9.1 Error Code List
Display Method of Outdoor
Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator
(during (during
Compressor blinking, blinking,
Min ON ON Showing during min. cooling or
23 P0
frequence in 0.25s 0.25s min. heating test
test state and OFF and OFF
0.25s) 0.25s)
(during (during
Compressor blinking, blinking,
rated ON ON Showing during nominal cooling or
24 P1
frequence in 0.25s 0.25s nominal heating test
test state and OFF and OFF
0.25s) 0.25s)
(during (during
Compressor blinking, blinking,
maximum ON ON Showing during max. cooling or
25 P2
frequence in 0.25s 0.25s max. heating test
test state and OFF and OFF
0.25s) 0.25s)
Static OFF 3S
32 dedusting H2 and blink
protection twice
Indoor unit
OFF 3S OFF 1S
and outdoor compressor and Outdoor fan Indoor unit and outdoor unit doesn't
42 LP and blink and blink
unit doesn't motor can’t work match
19 times 16 times
match
During cooling and drying
operation, compressor will stop
OFF 3S
Failure start- while indoor fan will operate;
43 LC and blink Refer to the malfunction analysis
up During heating operation, the
11 times
complete unit will stop
operation.
Frequency OFF 1S
49 limiting and blink
(power) 13 times
OFF 1S
50 Compressor and blink
running once
The
temperature OFF 1S
51 for turning and blink
on the unit is 8 times
reached
Frequency
OFF 1S
limiting
52 and blink
(module 11 times
temperature)
Troubleshooting for
F1,F2 malfunction
Is
the wiring terminal between the
temperature sensor and the controller yes
loosened or poorly contacted?
no
Is malfunction
no eliminated
no
Is malfunction
no yes
eliminated
Is the
temperature sensor normal according
to the Resistance no
Table?
Replace it with a
temperature sensor
with the same model
yes
yes
no Is malfunction
removed
End
Troubleshooting for
H6 malfunction
no Is malfunction
eliminated
yes
Is the
control terminal of PG motor no
connected tightly ?
Insert the control
terminal of PG
motor tightly
yes
Is malfunction
no eliminated yes
yes
no Is malfunction yes
eliminated
Turn on the
unit again ; measure whether the output
voltage on control terminal for PG motor
is more than 50V within 1 min after the yes
louvers are opened
yes
no no
Measure the voltage of this foot to neutral
wire on the mainboard
Replace PG motor
Is malfunction
no eliminated yes
End
Troubleshooting for C5
malfunction
yes
no Is malfunction
eliminated
Is
the jumper cap inserted no
correctly and
tightly ?
Insert the
jumper cap
tightly
yes
no Is malfunction yes
eliminated
yes
Is malfunction yes
eliminated
no
End
Troubleshooting
for E5 malfunction
Is the supply voltage unstable Normal fluctuation is within 10 % of the rated Malfunction is
with big fluctuation? yes yes
voltage on the nameplate eliminated
no
no
Is the supply voltage too low Adjust the supply voltage to maintain it within Malfunction is
yes yes
with overload? normal range eliminated
no
no
no no
The fan is abnormal? Fan Check the motor and reinstall the motor to have Malfunction is
yes yes
speed is too low or fan doesn’t rotate the fan run normally eliminated
no no
Measure the
current of live wireon the main
board with a clamp ampere meter. Is the no Replace the mainboard with the same model Malfunction is yes
current higher than the value of the eliminated
overcurrent protection?
yes
no
no
no
no
no
End
Troubleshooting
for U8 malfunction
Re-energize1
minute after
de-erergization
End
6.Capacity charging malfunction (outdoor unit malfunction) (AP1 below means control board of outdoor unit)
Main detection points:
ƽ'HWHFWLIWKHYROWDJHRI/DQG1WHUPLQDORI;7ZLULQJERDUGLVEHWZHHQ9$&9$&E\DOWHUQDWLQJYROWDJHPHWHU
ƽ,VUHDFWRU/ZHOOFRQQHFWHG",VFRQQHFWLRQZLUHORRVHQHGRUSXOOHGRXW",VUHDFWRU/GDPDJHG"
Malfunction of
Voltage higher Replace outdoor
Y the outdoor
than 200V? mainboard
mainboard AP1
Power supply is
abnormal; repair
Voltage within the power supply Power on and
180VAC~260VAC? N to restore the range restart the unit
Is the Vmalfunction Y
eliminated?
between 180VAC
~260VAC
Y
Connect the
If the wiring of connection Power on and
reactor L is normal? N Is the Vmalfunction Y
wire of reactor restart the unit
eliminated?
L correctly
Replace outdoor
mainboard AP1 N
End
7.IPM protection(H5), desynchronizing malfunction(H7), overcurrent of compressor phase current (P5) (AP1 below means
control board of outdoor unit)
Main detection points:
ƽ,VYROWDJHLQSXWZLWKLQWKHQRUPDOUDQJH
ƽ,IWKHFRQWUROERDUG$3LVZHOOFRQQHFWHGZLWKFRPSUHVVRU&203",IWKH\DUHORRVHQHG",IWKHFRQQHFWLRQVHTXHQFHLVFRUUHFW"
ƽ+HDWH[FKDQJHRIXQLWLVQRWJRRGKHDWH[FKDQJHULVGLUW\DQGXQLWUDGLDWLQJHQYLURQPHQWLVEDG
ƽ,IWKHV\VWHPSUHVVXUHLVWRRKLJK"
ƽ,IWKHUHIULJHUDQWFKDUJLQJDPRXQWLVDSSURSULDWH"
ƽ,IFRLOUHVLVWDQFHRIFRPSUHVVRULVQRUPDO",VFRPSUHVVRUFRLOLQVXODWLQJWRFRSSHUSLSHZHOO"
ƽ,IWKHZRUNORDGRIXQLWLVKHDY\",IUDGLDWLQJRIXQLWLVJRRG"
0DOIXQFWLRQGLDJQRVLVSURFHVV
H5, H7 or P5 is
displayed after
turning on the unit
Y
N
Y
N
N
N
Replace compressor
End
8.High temperature and overload protection (E8)(AP1 below means control board of outdoor unit)
Main detection points:
ƽ,IWKHRXWGRRUDPELHQWWHPSHUDWXUHLVLQQRUPDOUDQJH
ƽ,IWKHLQGRRUDQGRXWGRRUIDQDUHUXQQLQJQRUPDOO\
ƽ,IWKHUDGLDWLQJHQYLURQPHQWRILQGRRUDQGRXWGRRUXQLWLVJRRG
E8 is displayed
N N
N
N
Y
Y
Replace Fan
Fan capacitor is broken? Y
capacitor
Replace outdoor
mainboard
N
Replace mainboard
End
9.Start-up failure (LC) (AP1 below means control board of outdoor unit)
Main detection points:
ƽ,IWKHFRPSUHVVRUZLULQJLVFRUUHFW"
ƽ,IWKHVWRSWLPHRIFRPSUHVVRULVVXI¿FLHQW"
ƽ,IWKHFRPSUHVVRULVGDPDJHG"
ƽ,IWKHUHIULJHUDQWFKDUJLQJDPRXQWLVWRRPXFK"
Replace outdoor
mainboard AP1
Is the malfunction
eliminated?
Replace the
compressor
End
H3 or E4 is displayed
Connect wire
If the wiring terminal FA of electronic N according to wiring
N
expansion valve is well connected? diagram
N
Heat exchange of unit is not good (heat exchanger
is dirty and unit radiating environment is bad); Is the malfunction Y
improve the radiating environment and clean the eliminated?
heat exchanger
N
Replace outdoor
mainboard AP1
End
start
Replace outdoor
N
mainboard AP1
End
E6
End
Start
Value jumping
Value jumping N
Y
Fault with
outdoor unit End
Measure voltage at the
Test 11 position as
shown in the diagram
with a voltmeter
Value jumping N
Value jumping
The communication
circuit of the outdoor
unit is normal
Models:
GWH09TB-D3DNA1A
GWH12TB-D3DNA1A
GWH18TC-D3DNA1A
GWH24TD- D3DNA1A
Fault Displays
Outdoor Unit Indicator Display
67
Fault and Status Display Table 9,000/12,000 Systems
LED
LED LED Yellow
Malfunction Indoor Lamp for Red LED
# Malfunction Name Lamp for Lamp for LED
Type Display Opera- Lamp
Cooling Heating Lamp
tion
1 Malfunction of Circuit for zero U8 Blinks for
cross detection 17 times
2 Malfunction protection for C5 Blinks for
jumper cap 15 times
3 No feedback from indoor motor H6 Blinks for
11 times
4 Indoor ambient temp sensor has F1 Blinks
open or short circuit once
5 Indoor evaporator temp sensor F2 Blinks
has open or short circuit twice
6 Liquid valve temp sensor has b5 Blinks for
open or short circuit 19 times
7 Gas valve temp sensor has open b7 Blinks for
or short circuit 22 times
8 Module temp sensor has open or P7 Blinks for
short circuit 18 times
9 Outdoor ambient temp sensor F3 Blinks for Blinks for
has open or short circuit 3 times 6 times
Malfunction
10 Outdoor inlet pipe temp sensor A5
of
of condenser has open or circuit
Hardware
(for commercial use)
11 Outdoor middle pipe temp F4 Blinks for Blinks for
sensor of condenser has open or 4 times 5 times
short circuit
12 Outdoor outlet pipe of condens- A7
er has open or short circuit (for
commercial use)
13 Outdoor discharge temp sensor F5 Blinks for Blinks for
has open or short circuit 5 times 7 times
14 Communication malfunction of E6 Blinks for
indoor and outdoor units 6 times
15 Malfunction of circuit for detect- U1 Blinks for
ing phase current of compressor 12 times
16 Demagnetization protection of HE Blinks for
compressor 14 times
17 Malfunction of voltage drop of U3 Blinks for
DC bus bar 20 times
18 Module temperature protection P8 Blinks for Blinks for
19 times 10 times
19 Lack of refrigerant or block F0 Blinks for
protection for the system (not 10 times
applicable to residential air con-
ditioner)
20 Malfunction of charging for PU Blinks for
capacitor 17 times
68
Fault and Status Display Table 9,000/12,000 Systems
21 High pressure protection for the E1 Blinks
system once
22 Low pressure protection for the E3 Blinks for
system (reserved) 3 times
23 Lock of compressor (for com- LE
mercial air conditioner)
24 Reset of drive module (for com- P0
mercial air conditioner)
25 Overspeed (for commercial air LF
conditioner)
26 Malfunction of PF
27 AC contactor protection (for P9
commercial air conditioner)
28 Temperature drift protection (for PE
commercial air conditioner)
29 Sensor connection protection Pd
(for commercial air conditioner)
30 Communication malfunction for P6 Blinks for
drive board (for commercial air 16 times
conditioner)
31 Thermal overload protection for H3 Blinks for Blinks for
compressor 3 times 8 times
32 Non-match between indoor and Malfunction LP Blinks for
outdoor units of 16 times
33 Malfunction of memory chip Hardware EE Blinks for
15 times
34 Wrong connection of commu- dn
nication wire or malfunction of
expansion valve (free match)
35 Malfunction of current detection U5 Blinks for
for the complete unit 13 times
36 Wrong connection of communi- dd
cation wire or status of detecting
malfunction of expansion valve
(free match)
37 Mode conflict Fo Blinks Blinks
38 Refrigerant reclaiming mode once once
39 Oil return under defrosting or H1 Blinks Blinks
heating once twice
40 Nominal cooling or heating (ca- P1
pacity test code)
41 Max. cooling or heating (capacity P2
test code)
42 Middle cooling or heating (ca- P3
pacity test code)
43 Min. Cooling or heating (capaci- P0
ty test code)
69
Fault and Status Display Table 9,000/12,000 Systems
70
Fault and Status Display Table 9,000/12,000 Systems
71
Troubleshooting 18,000/24,000 btuh Units
Indoor Unit Display Outdoor Unit
Method Display Method
(repeated every 5
Malfunction
# seconds) A/C Status Possible Causes
Name Indoor Operation o = Off
Display Indicator n = Illuminated
« = Blink
72
Troubleshooting 18,000/24,000 btuh Units, cont.
Indoor Unit Display
Method Outdoor Unit
Display Method
(repeated every 5
Malfunction
# seconds) A/C Status Possible Causes
Name Indoor Cool o = Off
Display Indicator n = Illuminated
« = Blink
1. Loosening or bad
contact of indoor ambient
temp sensor and main-
During cooling and drying
board terminal; 2. Com-
Indoor ambient operation, indoor unit op-
ponents in mainboard fell
temperature Off 3S and erates while other loads will
9 F1 down leads short circuit;
sensor is open/ blink once stop, during heating opera-
3. Indoor ambient temp
short circuited tion, the complete unit will
sensor damaged (check
stop operation.
with sensor resistance
value chart); 4. Mainboard
damaged.
During cooling and drying Refer to the malfunction
Overcurrent operation, indoor unit op- analysis (IPM protec-
protection of Off 3S and erates while other loads will tion, loss of synchronism
10 P5 o « o o
phase current blink 15 times stop, during heating opera- protection and overcurrent
for compressor tion, the complete unit will protection of phase current
stop operation. for compressor).
AC stops operation once 1. Loosening or bad con-
reaches the setting tem- tact of indoor evaporator
Indoor evapora- perature. Cooling, drying; temp sensor and main-
tor temperature Off 3S and internal fan motor stops board terminal; 2. Com-
11 F2
sensor is open/ blink twice operation while other loads ponents on the mainboard
short circuited stop operation; heating: AC fall; 3. Indoor evaporator
stop operation temp sensor damaged; 4.
Mainboard damaged.
During cooling and drying Outdoor temperature
Outdoor ambi- operating, compressor stops sensor hasn’t been con-
ent temperature Off 3S and while indoor fan operates; nected well or is damaged.
12 F3 o o « n
sensor is open/ blink 3 times During heating operation, Please check it by referring
short circuited the complete unit will stop to the resistance table for
operation. temperature sensor
During cooling and drying Outdoor temperature
Outdoor con-
operation, compressor stops sensor hasn’t been con-
denser tem-
Off 3S and while indoor fan will operate; nected well or is damaged.
13 perature sensor F4 o o « o
blink 4 times During heating operation, Please check it by referring
is open/short
the complete unit will stop to the resistance table for
circuited
operation. temperature sensor
During cooling and drying 1. Outdoor temperature
operation, compressor will sensor hasn’t been con-
Outdoor dis- sop after operating for about nected well or is damaged.
charge tem- 3 mins, while indoor fan Please check it by referring
Off 3S and
14 perature sensor F5 « « « will operate. During heating to the resistance table for
blink 5 times
is open/short operation, the complete unit temperature sensor; 2. The
circuited will stop after operating for head of temperature sensor
about 3 mins. hasn’t been inserted into
the copper tube.
73
Troubleshooting 18,000/24,000 btuh Units, cont.
74
Troubleshooting 18,000/24,000 btuh Units, cont.
22 Overload H3 Off 3s and During cooling and drying 1. Wiring terminal OVC-
protection for blink 3 times operation, compressor will COMP is loosened. In
compressor stop while indoor fan will normal state, the resistance
operate. During heating for this terminal should be
operation, the complete unit less than 1ohm; 2. Refer
o « « o will stop operation. to the malfunction analy-
sis (discharge protection,
overload)
23 System is abnor- H4 Off 3s and During cooling and drying Refer to the malfunction
mal blink 4 times operation, compressor will analysis (IPM protec-
stop while indoor fan will tion, loss of synchronism
n o n n
operate. During heating protection and overcurrent
operation, the complete unit protection of phase current
will stop operation. for compressor.
24 IPM protection H5 Off 3s and During cooling and drying Refer to the malfunction
blink 5 times operation, compressor will analysis (IPM protec-
stop while indoor fan will tion, loss of synchronism
o « o n
operate. During heating protection and overcurrent
operation, the complete unit protection of phase current
will stop operation. for compressor.
25 PFC protection HC Off 3s and During cooling and drying Refer to the malfunction
blink 6 times operation, compressor will analysis
stop while indoor fan will
o n « «
operate. During heating
operation, the complete unit
will stop operation.
26 Desynchroniz- H7 Off 3s and During cooling and drying Refer to the malfunction
ing of compres- blink 7 times operation, compressor will analysis (IPM protec-
sor stop while indoor fan will tion, loss of synchronism
o « n «
operate. During heating protection and overcurrent
operation, the complete unit protection of phase current
will stop operation. for compressor.
75
Troubleshooting 18,000/24,000 btuh Units, cont.
Indoor Unit Display Outdoor Unit
Method Display Method
(repeated every 5
Malfunction
# seconds) A/C Status Possible Causes
Name Indoor Heating o = Off
Display Indicator n = Illuminated
« = Blink
Decrease fre-
quency due to
All loads operate normally, Refer to malfunction
high tempera- Off 3s and
27 H0 n o « « while operation frequency analysis (overload, high
ture resistant blink 10 times
for compressor is decreased. temperature resistant)
during heating
operation
During cooling and drying
operation, compressor will
Off 3s and stop while indoor fan will Refer to malfunction
28 Failure startup LC o « o «
blink 11 times operate. During heating analysis
operation, the complete unit
will stop operation.
During cooling and drying
Malfunction of operation, compressor will
phase current Off 3s and stop while indoor fan will Replace outdoor control
29 U1 o « n o
detection circuit blink 13 times operate. During heating panel AP1
for compressor operation, the complete unit
will stop operation.
During cooling and drying
operation, compressor will
EEPROM mal- Off 3s and stop while indoor fan will Replace outdoor control
30 EE o o o n
function blink 15 times operate. During heating panel AP1
operation, the complete unit
will stop operation.
During cooling and drying
operation, compressor will
Charging Refer to the part three-
Off 3s and stop while indoor fan will
31 malfunction of PU o n o n charging malfunction
blink 17 times operate. During heating
capacitor analysis of capacitor
operation, the complete unit
will stop operation.
During cooling and drying
Malfunction of operation, compressor will
module tem- Off 3s and stop while indoor fan will Replace outdoor control
32 P7 o o n «
perature sensor blink 18 times operate. During heating panel AP1
circuit operation, the complete unit
will stop operation.
After the complete unit is
de-energized for 20 mins,
During cooling and drying check whether the ther-
operation, compressor will mal grease on the IPM
Module high
Off 3s and stop while indoor fan will Module of outdoor control
33 temperature P8 n o « n
blink 19 times operate. During heating panel AP1 is sufficient
protection
operation, the complete unit and whether the radiator
will stop operation. is inserted tightly. If its no
use, please replace control
panel AP1
76
Troubleshooting 18,000/24,000 btuh Units, cont.
Outdoor Unit
Indoor Unit Display
Display Method
Method
(repeated every 5
Malfunction
# seconds) A/C Status Possible Causes
Name
o = Off
Indoor Heating
n = Illuminated
Display Indicator
« = Blink
34 Malfunction of U3 Off 3s and o n n n During cooling and drying Supply voltage is unstable
voltage drop- blink 20 times operation, compressor will
ping for DC stop while indoor fan will
bus-bar operate. During heating
operation, the complete unit
will stop operation.
35 Voltage of DC PL Off 3s and o n n o During cooling and drying 1. Measure the voltage of
bus-bar is too blink 21 times operation, compressor will position L and N on wiring
low stop while indoor fan will board (XT), if the voltage is
operate. During heating higher than 150VAC, turn
operation, the complete unit on the unit after the supply
will stop operation. voltage is increase to the
normal range; 2. If the AC
input is normal, measure
the voltage of electrolytic
capacitor C on control
panel (AP1), if its normal,
theres malfunction for the
circuit, please replace the
control panel (AP1)
36 Limit/decrease EU n n n « All loads operate normally, Discharging after the
frequency due while operation frequency complete unit is de-ener-
to high tempera- for compressor is decreased. gized for 20 mins check on
ture of module whether the thermal grease
on IPM Module of out-
door control panel AP1 is
sufficient and whether the
radiator is inserted tightly.
If its no use, please replace
control panel AP1.
37 The four-way U7 n o « o If this malfunction occurs 1. Supply voltage is lower
valve is abnor- during heating operation, than AC175V; 2. Wiring
mal the complete unit will stop terminal 4V is loosened or
operation. broken; 3. 4V is damaged,
please replace 4V
38 Zero-crossing U9 n n « o During cooling and drying Replace outdoor control
malfunction of operation, compressor will panel AP1
outdoor unit stop while indoor fan will
operate. During heating
operation, the complete unit
will stop operation.
39 Limit/decrease FH n n n o All loads operate normally, Poor air-return in indoor
frequency due while operation frequency unit or fan speed is too low
to freezing for compressor is decreased.
77
Error Code Diagnostics
C5 Error Code
C5
Start Troubleshooting
Yes
Yes
No Is system Yes
operating properly
Yes
No Is system Yes
operating properly
Is system Yes
operating properly
No
End Troubleshooting
78
Error Code Diagnostics
EE, EU, FH Error Codes
EEProm Malfuntion
Status:
During cooling & dehumidifying, indoor unit 1. Faulty outdoor control board, replace AP1
operates while other functions stop; During
heating operation, complete unit stops
EU
Decrease in Frequency due to over heating 1. After the unit is off for 20 minutes, check for
of Module sufficient thermal grease on IPM module of
Status: the outdoor control board and that is seated
All units operate with decrease in capacity tightly.
2. Faulty control board, replace
FH
79
Error Code Diagnostics
E1 - E3 Error Codes
E2
Antifreeze Protection
Status: 1. Poor air return in indoor unit
Cooling operation, compressor stops while 2. Fan speed abnormal
indoor fans runs. Heating operation, complete 3. Indoor coil dirty
unit stops
E3
80
Error Code Diagnostics
E4 Error Code
E4
High Discharge Temperature Protection of
1. Faulty outdoor temperature sensor
Compressor.
2. Refrigerant leak
Status:
3. Poor airflow of outdoor unit
Cooling operation, compressor stops while
4. Follow Troubleshooting procedure
indoor fans runs. Heating operation, complete
unit stops
Start Troubleshooting
Yes
1. Check fan for obstruction
Are indoor and outdoor fans No 2. Check resistance of fan
operating properly? leads and voltage to
motor
3. Check fan connections Outdoor Fan Connection
Yes
End Troubleshooting
81
Error Code Diagnostics
E5 - E6 Error Codes
Overcurrent Protection
1. Supply voltage is unstable
Status:
2. Supply voltage is too low
During cooling & dehumidifying, indoor unit
3. Coils are dirty
operates while other functions stop; During
4. Improper refrigerant charge
heating operation, complete unit stops
E6
Communication Failure
Status:
Cooling operation, compressor stops while 1. Refer to troubleshooting procedure next page
indoor fans runs. Heating operation, complete
unit stops
82
Error Code Diagnostics
E6 Error Code
E6
Communication Failure
Status: 1. Improper voltages
Cooling operation, compressor stops while 2. Mis-matched indoor and outdoor units
indoor fans runs. Heating operation, complete 3. Improper wiring between indoor and outdoor
unit stops units
Start Troubleshooting
Yes
Yes No
Yes
End Troubleshooting
83
Error Code Diagnostics
E8 Error Code
E8
Start Troubleshooting
after unit is powered off for
20 minutes
No
Yes
End Troubleshooting
84
Error Code Diagnostics
F1 - F5 Temperature Sensor Codes
F2
Indoor evaporator temperature sensor is
1. Loose or bad contact of indoor temperature
open or short circuited.
sensor
Status:
2. Sensor wire leads not properly connected
After reaching set-point, all components stop
3. Faulty sensor, check readings with charts
operation, cooling and heating modes
4. Main circuit board defective
F3
Outdoor ambient temperature sensor is open
1. Loose or bad contact of outdoor temperature
or short circuited.
sensor
Status:
2. Sensor wire leads not properly connected
Cooling operation, compressor stops while
3. Faulty sensor, check readings with charts
indoor fans runs. Heating operation, complete
4. Main circuit board defective
unit stops
F4
Outdoor condenser temperature sensor is
1. Loose or bad contact of outdoor temperature
open or short circuited.
sensor
Status:
2. Sensor wire leads not properly connected
Cooling operation, compressor stops while
3. Faulty sensor, check readings with charts
indoor fans runs. Heating operation, complete
4. Main circuit board defective
unit stops
F5
Outdoor discharge temperature sensor is 1. Loose or bad contact of outdoor temperature
open or short circuited. sensor, head of sensor should be inserted
Status: into the copper tubing
Cooling operation, compressor stops after 2. Sensor wire leads not properly connected
3 minutes while indoor fans runs. Heating 3. Faulty sensor, check readings with charts
operation, complete unit stops after operating 4. Main circuit board defective
for 3 minutes
85
Temperature Sensor Troubleshooting
Sensor Connections
No
Is problem corrected?
No Yes
Is problem corrected?
Yes
Is problem corrected?
End Troubleshooting
86
Error Code Diagnostics
F6 - F9 Temperature Sensor Codes
F7
F8
F9
Decrease frequency due to high discharge
1. Cooling load is too great
air.
2. Outdoor ambient too high
Status:
3. Refrigerant undercharge
All systems operate normal with decrease in
4. Electronic expansion valve fault
capacity
87
Start-up Failure Troubleshooting
Lc - Start-up Failure
No
Is refrigerant charge correct?
No
Yes
Is problem corrected?
No
Replace Compressor
End Troubleshooting
88
Error Code Diagnostics
HC Error Code
HC
Start Troubleshooting
Yes No
Remove the PFC Capacitor
and test resistance of the
two terminals.
No No
Disconnect the reactor wires & measure
the resistance between the two terminals
of the reactor
No
Replace the AP1
control panel
End Troubleshooting
89
Error Code Diagnostics
H0 - H3 Error Codes
H1
Defrosting
Status:
Defrosting will occur in heating mode. Normal function
Compressor will operate while indoor fan
stops.
H2
H3
Overload Protection for Compressor
1. Wiring terminal OVC-COMP is loose. In
Status:
normal state the resistance should be less
During cooling mode, compressor will stop,
than 1 ohm,
indoor fan will run. Heating mode all units
2. Refer to “E4” troubleshooting procedures.
stop.
90
Error Code Diagnostics
H4 - H6 Error Codes
System is Abnormal
Status:
During cooling mode, compressor will stop, 1. Refer to “E8” troubleshooting procedures
indoor fan will run. Heating mode all units
stop.
H5
IPM Protection
Status:
During cooling mode, compressor will stop, 1. Refer to “H7” troubleshooting procedures
indoor fan will run. Heating mode all units
stop.
H6
1. Bad connection of DC motor feedback
terminal
Indoor Fan Motor will not run 2. Bad connection of DC motor control end
Status: 3. Check Fan Capacitor if in Use
Indoor fan, Outdoor fan & compressor will 4. Fan motor is stalling, check for obstructions
stop. Louver stops at present location. 5. Motor malfunction
6. Malfunction of main board
91
Error Code Diagnostics
H7 Error Code, continued on next page
H7
Desynchronizing of compressor
1. Check the resistance of the compressor
Status:
terminals and connections to the compressor
During cooling mode, compressor will stop,
2. Check for overcharge of refrigerant
indoor fan will run. Heating mode all units
3. Check for correct voltage
stop.
Yes
No
Replace Compressor
End Troubleshooting
92
Error Code Diagnostics
H7 Error Code, continued
H7
Desynchronizing of compressor
1. Check the resistance of the compressor
Status:
terminals and connections to the compressor
During cooling mode, compressor will stop,
2. Check for overcharge of refrigerant
indoor fan will run. Heating mode all units
3. Check for correct voltage
stop.
Start Troubleshooting
Yes
Yes
Yes
No Correct voltage
Is input voltage normal? problem
Yes
No Charge per
Is unit overcharged?
installation manual
Yes
End Troubleshooting
93
Error Code Diagnostics
U1, U3, U5, U7, U9 Error Codes
U3
U5
U7
U9
94
Error Code Diagnostics
PH, PL, P5, P7, P8 Error Codes
PL
1. Measure the voltage on “L” & “N” on line
Low DC Bus-Bar Voltage
voltage, if it is lower then 200vac, correct
Status:
incoming voltage.
During cooling mode, compressor will stop,
2. If AC voltage is normal, measure the voltage
indoor fan will run. Heating mode all units
on the electrolytic capacitor on control panel
stop.
AP1, if it is normal replace the AP1 board.
P5
P7
P8
95
Error Code Diagnostics
H7 Error Code, continued on next page
PU
Use a DC voltmeter to
measure the voltage
across the terminals of the
electrolytic capacitor
No
Yes No
End Troubleshooting
96
Change for Life
Service Manual
Models: GWH09MA-K3DNA3L GWH12MA-K3DNB7L
GWH09MA-K3DNA4L GWH12MA-K3DNC9L
GWH09MA-K3DNB7L GWH12MA-K3DND3L
GWH09MA-K3DND3L (Refrigerant:R410A)
GWH09MA-K3DNC9L
GWH09MA-K3DNB3L
GWH12MA-K3DNA3L
GWH12MA-K3DNB3L
9. Maintenance
9.1 Malfunction Analysis
Note: When replacing the controller, be sure to insert the wire jumper into the new controller, otherwise the unit will display C5
The remote
First, press the manual switch
controller does
button AUTO,if there is no
not receive
Remote controller malfunction response,check based on the
signals (after it
above methods. If it runs nor-
is powered, the
mally after pressing the button,
buzzer will Receiver loose or poor connection check again whether the instal-
sound, unless it
lation position and the connec-
has
tion wire of the reception head
malfunction) Receiver is broken
is correct. If it is correct,then re-
place the receiver or the remote
controller.
Heat insulation for the connection Make sure that heat insulation for the thick and thin pipes
pipes of the indoor unit and the out-
is good. Heat insulation must also be provided for the
door unit is bad.
joint andthe exposed part of the copper pipe .
Block of outdoor heat ex- Clean the dust accumulated on the surface of
changer the heat exchanger.
The installation position of the Good ventilation must be provided for the
outdoor unit is not appropriate. installation position of the outdoor unit.
Heat insulation for the connection Make sure that heat insulation for the thick and thin pipes
pipes of the indoor unit and the out-
is good. Heat insulation must also be provided for the
door unit is bad.
joint andthe exposed part of the copper pipe .
The installation position of the Good ventilation must be provided for the
outdoor unit is not appropriate. installation position of the outdoor unit.
Abnormal sound
Touch of pipeline of outdoor unit Separate the touching pipeline.
and shake
(during (during
Compressor blinking, blinking,
Min ON ON Showing during min. cooling or
23 P0
frequence in 0.25s 0.25s min. heating test
test state and OFF and OFF
0.25s) 0.25s)
(during (during
Compressor blinking, blinking,
rated ON ON Showing during nominal cooling or
24 P1
frequence in 0.25s 0.25s nominal heating test
test state and OFF and OFF
0.25s) 0.25s)
(during (during
Compressor blinking, blinking,
maximum ON ON Showing during max. cooling or
25 P2
frequence in 0.25s 0.25s max. heating test
test state and OFF and OFF
0.25s) 0.25s)
Static OFF 3S
32 dedusting H2 and blink
protection twice
Indoor unit
OFF 3S OFF 3S
and outdoor compressor and Outdoor fan Indoor unit and outdoor unit doesn't
42 LP and blink and blink
unit doesn't motor can’t work match
19 times 16 times
match
During cooling and drying
operation, compressor will stop
OFF 3S
Failure start- while indoor fan will operate;
43 LC and blink Refer to the malfunction analysis
up During heating operation, the
11 times
complete unit will stop
operation.
Frequency OFF 3S
49 limiting and blink
(power) 13 times
Compressor OFF 3S
50 is open- and blink
circuited once
The
temperature OFF 3S
51 for turning and blink
on the unit is 8 times
reached
Frequency
OFF 3S
limiting
52 and blink
(module 11 times
temperature)
Normal
53 communica- continously
tion
Is
the wiring terminal between the
temperature sensor and the controller yes
loosened or poorly contacted?
no
Is malfunction
no eliminated
no
Is malfunction
no yes
eliminated
Is the
temperature sensor normal according
to the Resistance no
Table?
Replace it with a
temperature sensor
with the same model
yes
yes
no Is malfunction
removed
End
While power is
off stir the blade with a tool
to see whether the blade rotates no
smoothly
Tighten the screw; reassemble the blade, motor
and shaft bearing rubber base sub-assy to make
yes sure there is no foreign object between them
no Is malfunction yes
eliminated
yes
no Is malfunction
eliminated yes
Turn on the
unit again ; measure whether the output
voltage on control terminal for PG motor
is more than 50V within 1 min after the yes
louvers are opened
yes
no no
Measure the voltage of this foot to neutral
wire on the mainboard
Replace PG motor
Is malfunction
no eliminated yes
End
Troubleshooting for C5
malfunction
yes
no Is malfunction
eliminated
Is
the jumper cap inserted no
correctly and
tightly ?
Insert the
jumper cap
tightly
yes
no Is malfunction yes
eliminated
yes
Is malfunction yes
eliminated
no
End
(4) Malfunction of Zero-crossing Inspection Circuit Malfunction of the IDU Fan Motor U8
Main detection points:
ƽInstant energization afte de-energization while the capacitordischarges slowly?
ƽ
Malfunction diagnosis process:
Troubleshooting
for U8 malfunction
Yes
End
Outdoor Unit
(1) Capacitor charge fault (Fault with outdoor unit) (AP1 below refers to the outdoor control panel)
Main Check Points:
●Use AC voltmeter to check if the voltage between terminal L and N on the wiring board is within 210VAC~240VAC.
●Is the reactor (L) correctly connected? Is the connection loose or fallen? Is the reactor (L) damaged?
Fault diagnosis process:
Troubleshooting for
F1,F2 malfunction
Is
the wiring terminal between the
temperature sensor and the controller yes
loosened or poorly contacted?
no
Is malfunction
no eliminated
no
Is malfunction
no yes
eliminated
Is the
temperature sensor normal according
to the Resistance no
Table?
Replace it with a
temperature sensor
with the same model
yes
yes
no Is malfunction
removed
End
(2) IPM Protection, Out-of-step Fault, Compressor Phase Overcurrent (AP1 below refers to the outdoor control
panel)
Main check points:
●Is the connection between control panel AP1 and compressor COMP secure? Loose? Is the connection in correct order?
●Is the voltage input of the machine within normal range? (Use AC voltmeter to measure the voltage between terminal L and N on the
wiring board XT)
●Is the compressor coil resistance normal? Is the insulation of compressor coil against the copper tube in good condition?
●Is the working load of the machine too high? Is the radiation good?
I●s the charge volume of refrigerant correct?
Fault diagnosis process:
Energize and
switch on
Use ohmmeter to
measure the resistance
between the three If the Replace the
terminals on compressor resistance is compressor
COMP, and compare the normal? N
measurements with the COMP
compressor resistance on
Service Manual.
N
Use ohmmeter to
measure the resistance Resistance higher
between the two than 500MΩ?
terminals of compressor
COMP and copper tube.
Y
Replace the
control panel
AP1
END
(3)High temperature and overload protection diagnosis (AP1 hereinafter refers to the control board of the outdoor
unit)
Mainly detect:
●Is outdoor ambient temperature in normal range?
●Are the outdoor and indoor fans operating normally?
●Is the heat dissipation environment inside and outside the unit good?
Fault diagnosis process:
Replace the
outdoor fan
End
(4) Start-up failure (following AP1 for outdoor unit control board)
Mainly detect:
●Whether the compressor wiring is connected correct?
●Is compressor broken?
●Is time for compressor stopping enough?
Fault diagnosis process:
Replace the
compressor
End
(5) Out of step diagnosis for the compressor (AP1 hereinafter refers to the control board of the outdoor unit)
Mainly detect:
●Is the system pressure too high?
●Is the input voltage too low?
Fault diagnosis process:
Is stop time of the Check if the fan terminal Replace the fan
Is the outdoor fan working
compressor longer than OFAN is connected correctly
normally? capacitor C1
3 minutes?
Replace the
outdoor fan
Is the outdoor unit blocked Remove foreign objects
by foreign objects?
Are the wires for the compressor connected
correctly? Is connection sequence right?
Is the connection made in clockwise
direction?
Replace the
control panel AP1
Connect the
wires correctly
Replace the
compressor
Replace the
compressor
End
End
(6)Overload and air exhaust malfunction diagnosis (following AP1 for outdoor unit control board)
Mainly detect:
●Is the PMV connected well or not? Is PMV damaged?
●Is refrigerant leaked?
Fault diagnosis process:
20 minutes after the
complete unit is
powered off
Replace the
control panel
AP1
End
(7) Power factor correct or (PFC) fault (a fault of outdoor unit) (AP1 hereinafter refers to the control board of the
outdoor unit)
Mainly detect:
●Check if the reactor (L) of the outdoor unit and the PFC capacitor are broken
Fault diagnosis process:
Start
The capacitor is
Is the resistance around zero? Y short circuited and Restart the unit If the fault is eliminated? Y
the capacitor
should be repla-
ced
N
Whether there is any damage Y Replace the reactor Restart the unit If the fault is eliminated? Y
or short-circuit?
End
(8) Communication malfunction: (following AP1 for outdoor unit control board)
Mainly detect:
●Is there any damage for the indoor unit mainboard communication circuit? Is communication circuit damaged?
●Detect the indoor and outdoor units connection wire and indoor and outdoor units inside wiring is connect well or not, if is there any
damage?
Fault diagnosis process:
Start
N
If the fault is eliminated?
N
Replace the main board
of the indoor unit
Y
Y End
(9)5.Malfunction ofOvercurrent
Malfunction of Overcurrent Protection E5
Protection
Main
Maindetection
detectionpoints:
points:
● Is the supply voltage unstable with big fluctuation?
●● Is the supply voltage too low with overload?
●● Hardware trouble?
Malfunctiondiagnosis
Malfunction diagnosisprocess:
process:
Start
Is the supply voltage unstable Normal fluctuation should be within 10 % of the Malfunction is
with big fluctuation? yes yes
rated voltage on the nameplate eliminated
no
no
Is the supply voltage too low Adjust the supply voltage to maintain it within Malfunction is
yes yes
with overload? normal range eliminated
no
no
no no
The fan is abnormal? Fan Check the motor and reinstall the motor to have Malfunction is
yes yes
speed is too low or fan doesn’t rotate the fan run normally eliminated
no no
Measure the
current of live wire on the main
board with a clamp ampere meter. Is the no Replace the mainboard with the same model Malfunction is yes
current higher than the value of the eliminated
overcurrent protection?
yes
no
no
no
no
no
End