Manual - Gree Errors

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Change for Life

Service Manual
GWH09MB-K3DNA2K GWH12MB-K3DNB3K
GWH09MB-K3DNA3K GWH12MB-K3DNC9K
GWH09MB-K3DNA4K GWH12MB-K3DND3K
GWH09MB-K3DNA5K GWH12MB-K3DNE1K
GWH09MB-K3DNB3K GWH12MB-K3DNC8K
GWH09MB-K3DNC9K (Refrigerant R410A)
GWH09MB-K3DNE1K
GWH09MB-K3DNC8K
GWH12MB-K3DNA2K
GWH12MB-K3DNA3K
GWH12MB-K3DNA4K
GWH12MB-K3DNA5K

GREE ELECTRIC APPLIANCES,INC.OF ZHUHAI


Service Manual

9. Maintenance
9.1 Error Code List
Display Method of Outdoor
Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator

During cooling and drying Possible reasons:


High operation, except indoor 1. Refrigerant was superabundant;
OFF 3s
pressure fan operates, all loads stop 2. Poor heat exchange (including
1 E1 and blink
protection of operation.
once
system During heating operation, the and bad radiating environment );
complete unit stops. Ambient temperature is too high.
During cooling and drying
OFF 3S OFF 1S 1. Poor air-return in indoor unit;
Antifreezing operation, compressor and
2 E2 and blink and blink 2. Fan speed is abnormal;
protection outdoor fan stop while indoor
twice 3 times 3. Evaporator is dirty.
fan operates.
1.In defect of refrigerant;
OFF 1S
In defect of The Dual-8 Code Display will 2.Indoor evaporator temperature
and
3 refrigerant F0 show F0 and the complete unit sensor works abnormally;
blink
stops. 3.The unit has been plugged up
9 times
somewhere.
High During cooling and drying
discharge OFF 3S OFF 1S operation, compressor and Please refer to the malfunction
4 temperature E4 and blink and blink outdoor fan stop while indoor analysis (discharge protection,
protection of 4 times 7 times fan operates. During heating overload).
compressor operation, all loads stop.
During cooling and drying
OFF 3S 1. Supply voltage is unstable;
OFF 1S operation, compressor and
Overcurrent and blink 2. Supply voltage is too low and
5 E5 and blink outdoor fan stop while indoor
protection 5 load is too high;
5 times fan operates. During heating
times 3. Evaporator is dirty.
operation, all loads stop.
During cooling operation,
OFF 3S
Communi- compressor stops while
and blink Always Refer to the corresponding
6 cation E6 indoor fan motor operates.
6 ON malfunction analysis.
Malfunction During heating operation, the
times
complete unit stops.

During cooling operation:


High OFF 3S
OFF 1S compressor will stop while Refer to the malfunction analysis
temperature and blink
7 E8 and blink indoor fan will operate. (overload, high temperature
resistant 8
6 times During heating operation, the resistant).
protection times
complete unit stops.

During cooling and drying


OFF 3S OFF 1S operation, compressor will stop
EEPROM Replace outdoor control panel AP1
8 EE and blink and blink while indoor fan will operate;
malfunction
15 times 11 times During heating operation, the
complete unit will stop

Discharging after the complete unit


Limit/ is de-energized for 20mins, check
decrease whether the thermal grease on
OFF 3S OFF 3S All loads operate normally,
frequency IPM Module of outdoor control
9 EU and blink and blink while
due to high
6 times 6 times operation frequency for
temperature the radiator is inserted tightly.
compressor is decreased
of module If its no use, please replace control
panel AP1.
1. No jumper cap insert on
mainboard.
Malfunction OFF 3S Wireless remote receiver and
2. Incorrect insert of jumper cap.
10 protection of C5 and blink button are effective, but can
3. Jumper cap damaged.
jumper cap 15 times not dispose the related
4. Abnormal detecting circuit of
command
mainboard.

Installation and Maintenance 39


Service Manual

Display Method of Outdoor


Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator

When the outdoor unit receive


OFF 3S OFF 3S OFF 1S signal of Gathering refrigerant
Gathering
11 Fo and blink and blink and blink ,the system will be forced to Nominal cooling mode
refrigerant
1 times 1 times 17 times run under cooling mode for
gathering refrigerant
1. Loosening or bad contact of
indoor ambient temp. sensor and
Indoor During cooling and drying
mainboard terminal.
ambient operation, indoor unit operates
OFF 3S 2. Components in mainboard fell
temperature while other loads will stop;
12 F1 and blink down leads short circuit.
sensor is during heating operation,
once 3. Indoor ambient temp. sensor
open/short the complete unit will stop
damaged.(check with sensor
circuited operation.
resistance value chart)
4. Mainboard damaged.
1. Loosening or bad contact of
Indoor
AC stops operation once evaporator temp. sensor and
Indoor
reaches the setting mainboard terminal.
evaporator 2. Components on the mainboard
OFF 3S temperature. Cooling, drying:
temperature fall
13 F2 and blink internal fan motor stops
sensor is down leads short circuit.
twice operation while other loads
open/short 3. Indoor evaporator temp. sensor
stop operation; heating: AC damaged.(check temp. sensor
circuited
stop operation value
chart for testing)
4. Mainboard damaged.
Outdoor During cooling and drying
OFF 1S Outdoor temperature sensor
ambient operating, compressor stops
OFF 3S and hasnt been connected well or
temperature while indoor fan operates;
14 F3 and blink blink is damaged. Please check it by
sensor is During heating operation,
3 times 6 times referring to the resistance table for
open/short the complete unit will stop
temperature sensor)
circuited operation
Outdoor During cooling and drying
Outdoor temperature sensor
condenser OFF 1S operation, compressor stops
OFF 3S hasnt been connected well or
temperature and while indoor fan will operate;
15 F4 and blink is damaged. Please check it by
sensor is blink During heating operation,
4 times referring to the resistance table for
open/short 5 times the complete unit will stop
temperature sensor)
circuited operation.
During cooling and drying 1.Outdoor temperature sensor
Outdoor operation, compressor will sop hasnt been connected well or is
discharge OFF 1S after operating for about 3 damaged. Please check it by
OFF 3S
temperature and mins, referring to the resistance table for
16 F5 and blink
sensor is blink while indoor fan will operate; temperature sensor)
5 times
open/short 7 times During heating operation, the 2.The head of temperature sensor
circuited complete unit will stop after hasnt been inserted into the copper
operating for about 3 mins. tube
Limit/
OFF 3S OFF 1S All loads operate normally,
decrease Refer to the malfunction analysis
and blink and while
17 frequency F6 (overload, high temperature
for 6 blink operation frequency for
due to resistant)
times 3 times compressor is decreased
overload

Decrease OFF 1S All loads operate normally,


OFF 3S The input supply voltage is too low;
frequency and while
18 F8 and blink System pressure is too high and
due to blink operation frequency for
8 times overload
overcurrent once compressor is decreased

40 Installation and Maintenance


Service Manual

Display Method of Outdoor


Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator
Decrease Overload or temperature is too
OFF 1S All loads operate normally,
frequency OFF 3S high;
and while
19 due to F9 and blink
blink operation frequency for
high air 9 times Malfunction of electric expansion
twice compressor is decreased
discharge valve (EKV)
Limit/
decrease OFF 1S All loads operate normally,
OFF 3S OFF 3S
and Poor air-return in indoor unit or fan
20 frequency FH and blink and blink while operation frequency for
blink speed is too low
due to 2 times 2 times compressor is decreased
4 times
antifreezing
1. Measure the voltage of position
L and N on wiring board (XT), if the
During cooling and drying voltage is higher than 265VAC, turn
OFF 1S operation, compressor will stop on the unit after the supply voltage
Voltage for OFF 3S is increased to the normal range.
and while indoor fan will operate;
21 DC bus-bar PH and blink 2.If the AC input is normal,
blink During heating operation, the measure the voltage of electrolytic
is too high 11 times
13 times complete unit will stop capacitor C on control panel (AP1),
operation. if its normal, theres malfunction
for the circuit, please replace the
control panel (AP1)
1. Measure the voltage of position
L and N on wiring board (XT), if the
voltage is higher than 150VAC,
turn on the unit after the supply
During cooling and drying voltage is increased to the normal
OFF 1S
Voltage of OFF 3S operation, compressor will stop
and range.
22 DC bus-bar PL and blink while indoor fan will operate;
blink
is too low 21 times During heating operation, the 2.If the AC input is normal,
12 times measure the voltage of electrolytic
complete unit will stop
capacitor C on control panel (AP1),
if its normal, theres malfunction
for the circuit, please replace the
control panel (AP1)

(during (during
Compressor blinking, blinking,
Min ON ON Showing during min. cooling or
23 P0
frequence in 0.25s 0.25s min. heating test
test state and OFF and OFF
0.25s) 0.25s)

(during (during
Compressor blinking, blinking,
rated ON ON Showing during nominal cooling or
24 P1
frequence in 0.25s 0.25s nominal heating test
test state and OFF and OFF
0.25s) 0.25s)

(during (during
Compressor blinking, blinking,
maximum ON ON Showing during max. cooling or
25 P2
frequence in 0.25s 0.25s max. heating test
test state and OFF and OFF
0.25s) 0.25s)

Installation and Maintenance 41


Service Manual

Display Method of Outdoor


Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator
(during (during
Compressor blinking, blinking,
intermediate ON ON Showing during middle cooling or
26 P3
frequence in 0.25s 0.25s middle heating test
test state and OFF and OFF
0.25s) 0.25s)

During cooling and drying


Overcurrent Refer to the malfunction
operation, compressor will stop
protection of OFF 3S analysis (IPM protection, loss
while indoor fan will operate;
27 phase P5 and blink of synchronism protection and
During heating operation, the
current for 15 times overcurrent protection of phase
complete unit will stop
compressor current for compressor.
operation.

During cooling and drying


Charging OFF 3S operation, compressor will stop
malfunction and blink Refer to the part three—charging
28 PU while indoor fan will operate;
of capacitor 17 times malfunction analysis of capacitor
During heating operation, the
complete unit will stop

Malfunction During cooling and drying


of module OFF 3S operation, compressor will stop
29 P7 and blink while indoor fan will operate; Replace outdoor control panel AP1
temperature 18 times During heating operation, the
sensor circuit complete unit will stop

After the complete unit is de-


energized for 20mins, check
During cooling operation, whether the thermal grease on IPM
Module high OFF 3S compressor will stop while Module of outdoor control panel
30 temperature P8 and blink indoor fan will operate;
protection 19 times During heating operation, the
complete unit will stop radiator is inserted tightly. If its no
use, please replace control panel
AP1.
Decrease
frequency
due to high All loads operate normally,
OFF 3S Refer to the malfunction analysis
temperature while
31 H0 and blink (overload, high temperature
resistant operation frequency for
10 times compressor is decreased resistant)
during
heating
operation

Static OFF 3S
32 dedusting H2 and blink
protection twice

During cooling and drying 1. Wiring terminal OVC-COMP


operation, compressor will stop is loosened. In normal state, the
Overload OFF 3S OFF 1S
while indoor fan will operate; resistance for this terminal should
33 protection for H3 and blink and blink
During heating operation, the be less than 1ohm.
compressor 3 times 8 times
complete unit will stop 2.Refer to the malfunction analysis (
operation. discharge protection, overload)

42 Installation and Maintenance


Service Manual

Display Method of Outdoor


Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator
During cooling and drying
operation, compressor will stop
OFF 3S OFF 1S Refer to the malfunction analysis
System is while indoor fan will operate;
34 H4 and blink and blink (overload, high temperature
abnormal During heating operation, the
4 times 6 times resistant)
complete unit will stop
operation.
During cooling and drying
Refer to the malfunction
operation, compressor will stop
OFF 3S OFF 1S analysis (IPM protection, loss
IPM while indoor fan will operate;
35 H5 and blink and blink of synchronism protection and
protection 5 times 4 times During heating operation, the
overcurrent protection of phase
complete unit will stop
current for compressor.
operation.

Module OFF 3S OFF 1S


36 temperature H5 and blink and blink
is too high 5 times 10 times

1. Bad contact of DC motor


feedback terminal.
Internal fan motor, external fan 2. Bad contact of DC motor
Internal motor OFF 3S motor, compressor and electric control end.
37 (fan motor) do H6 and blink heater stop operation,guide
3. Fan motor is stalling.
not operate 11 times louver stops at present
location. 4. Motor malfunction.
5. Malfunction of mainboard rev
detecting circuit.
During cooling and drying Refer to the malfunction
Desynchro- OFF 3S operation, compressor will stop analysis (IPM protection, loss
while indoor fan will operate;
38 nizing of H7 and blink of synchronism protection and
During heating operation, the
compressor 7 times complete unit will stop overcurrent protection of phase
operation. current for compressor.
During cooling and drying
OFF 3S OFF 1S operation, compressor will stop
PFC while indoor fan will operate;
39 HC and blink and blink Refer to the malfunction analysis
protection During heating operation, the
6 times 14 times complete unit will stop
operation.

Outdoor DC OFF 1S DC fan motor malfunction or


OFF 3S Outdoor DC fan motor
and
40 fan motor L3 and blink malfunction lead to compressor system blocked or the connector
blink
malfunction 23 times stop operation, loosed
14 times

compressor stop operation and


OFF 3S OFF 1S Outdoor fan motor will stop To protect the electronical
power
41 L9 and blink and blink 30s latter , 3 minutes latter components when detect high
protection
20 times 9 times fan motor and compressor will power
restart

Indoor unit
OFF 3S OFF 1S
and outdoor compressor and Outdoor fan Indoor unit and outdoor unit doesn't
42 LP and blink and blink
unit doesn't motor can’t work match
19 times 16 times
match
During cooling and drying
operation, compressor will stop
OFF 3S
Failure start- while indoor fan will operate;
43 LC and blink Refer to the malfunction analysis
up During heating operation, the
11 times
complete unit will stop
operation.

Installation and Maintenance 43


Service Manual

Display Method of Outdoor


Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator

Malfunction of During cooling and drying


phase current OFF 3S operation, compressor will stop
44 detection U1 and blink while indoor fan will operate; Replace outdoor control panel AP1
circuit for 13 times During heating operation, the
compressor complete unit will stop

During cooling and drying


Malfunction of
OFF 3S operation, compressor will stop
voltage
45 U3 and blink while indoor fan will operate; Supply voltage is unstable
dropping for 20 times During heating operation, the
DC bus-bar
complete unit will stop

During cooling and drying


operation, the compressor will
Malfunction Theres circuit malfunction on
OFF 3S stop while indoor fan will
of complete outdoor units control panel AP1,
46 U5 and blink operate;
units current 13 times please replace the outdoor units
During heating operating,
detection control panel AP1.
the complete unit will stop
operation.

1.Supply voltage is lower than


If this malfunction occurs AC175V;
The four-way OFF 3S
during 2.Wiring terminal 4V is loosened or
47 valve is U7 and blink
20 times heating operation, the complete broken;
abnormal
unit will stop operation. 3.4V is damaged, please replace
4V.

Zero- During cooling operation,


OFF 3S compressor will stop while
crossing
48 U9 and blink indoor fan will operate; during Replace outdoor control panel AP1
malfunction of
18 times heating,the complete unit will
outdoor unit stop operation.

Frequency OFF 1S
49 limiting and blink
(power) 13 times

OFF 1S
50 Compressor and blink
running once

The
temperature OFF 1S
51 for turning and blink
on the unit is 8 times
reached

Frequency
OFF 1S
limiting
52 and blink
(module 11 times
temperature)

44 Installation and Maintenance


Service Manual

Display Method of Indoor Unit Display Method of Outdoor Unit


Indicator Display (during Indicator has 3 kinds of display
Malfunction Dual-8 blinking, ON 0.5s and OFF status and during blinking, ON
NO. A/C status Possible Causes
Name Code 0.5s) 0.5s and OFF 0.5s
Display Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator

Normal OFF 0.5S


53 communica- and blink
once
tion

OFF 3S Defrosting will occur in


and blink
once heating
(during mode. Compressor will
54 Defrosting OFF 1S Its the normal state
blinking, operate
and blink
ON 10s while indoor fan will stop
twice
and OFF
0.5s) operation.

Installation and Maintenance 45


Service Manual

9.2 Troubleshooting for Main Malfunction


1. Malfunction of Temperature Sensor F1, F2

Troubleshooting for
F1,F2 malfunction

Is
the wiring terminal between the
temperature sensor and the controller yes
loosened or poorly contacted?

Insert the temperature


sensor tightly

no
Is malfunction
no eliminated

Is there short circuit due to trip-over of yes


the parts?

Make the parts upright

no

Is malfunction
no yes
eliminated

Is the
temperature sensor normal according
to the Resistance no
Table?

Replace it with a
temperature sensor
with the same model

yes
yes
no Is malfunction
removed

Replace the mainboard


with the same model.
yes

End

46 Installation and Maintenance


Service Manual

2. Malfunction of Blocked Protection of IDU Fan Motor H6

Troubleshooting for
H6 malfunction

Stir the blade


with a tool to see whether no
the blade rotates
smoothly
Tighten the screw; reassemble the blade, motor
and shaft bearing rubber base sub-assy to make
yes sure there is no foreign object between them

no Is malfunction
eliminated
yes

Is the
control terminal of PG motor no
connected tightly ?
Insert the control
terminal of PG
motor tightly
yes
Is malfunction
no eliminated yes

Stir the blade by


hand to see whether
the blade rotate s
no
smoothly
Reinstall the blade and
motor correctly

yes
no Is malfunction yes
eliminated

Turn on the
unit again ; measure whether the output
voltage on control terminal for PG motor
is more than 50V within 1 min after the yes
louvers are opened
yes

yes Is the motor


started up

no no
Measure the voltage of this foot to neutral
wire on the mainboard
Replace PG motor

Is malfunction
no eliminated yes

Replace the mainboard


with the same model.

End

Installation and Maintenance 47


Service Manual

3. Malfunction of Protection of Jumper Cap C5

Troubleshooting for C5
malfunction

Is there jumper cap on the Appearance of


no
mainboard? the jumper cap

Assemble the jumper


cap with the same
model

yes

no Is malfunction
eliminated

Is
the jumper cap inserted no
correctly and
tightly ?
Insert the
jumper cap
tightly

yes
no Is malfunction yes
eliminated

Replace the jumper cap


with the same model

yes

Is malfunction yes
eliminated

no

Replace the mainboard


with the same model.

End

48 Installation and Maintenance


Service Manual

4. Malfunction of Overcurrent Protection E5

Troubleshooting
for E5 malfunction

Is the supply voltage unstable Normal fluctuation is within 10 % of the rated Malfunction is
with big fluctuation? yes yes
voltage on the nameplate eliminated

no
no

Is the supply voltage too low Adjust the supply voltage to maintain it within Malfunction is
yes yes
with overload? normal range eliminated

no
no

Is the indoor / outdoor


Clean the indoor and outdoor heat exchangers Malfunction is yes
heat exchanger too dirty,or are the air inlet yes
and remove the blockage of air inlet and outlet eliminated
and outlet blocked?

no no

The fan is abnormal? Fan Check the motor and reinstall the motor to have Malfunction is
yes yes
speed is too low or fan doesn’t rotate the fan run normally eliminated

no no

Measure the
current of live wireon the main
board with a clamp ampere meter. Is the no Replace the mainboard with the same model Malfunction is yes
current higher than the value of the eliminated
overcurrent protection?

yes
no

Is there blockage inside


the system? (Filth blockage, ice plug, Flush the heat exchangers with high pressure Malfunction is
greasy blockage, the Y-valve hasn’t been opened yes yes
completely) nitrogen eliminated

no
no

Is the compressor running


abnormally? Is there abnormal sound or oil Malfunction is
yes Replace the mainboard with the same model yes
leakage; is the temperature of the shell eliminated
too high, etc.?

no
no

Replace the mainboard with


the same model

End

Installation and Maintenance 49


Service Manual

5. Malfunction of Zero-crossing Inspection Circuit Malfunction of the IDU Fan Motor U8

Troubleshooting
for U8 malfunction

Re-energize1
minute after
de-erergization

The unit returns to normal.


U8 is still Conclusion:U8 is displayed due
No
displayed to instant energization afte de-
energization while the capacitor
discharges slowly.
Yes

The zero-cross detection


circuit of the mainboard is
defined abnormal.Replace
the mainboard with the same
model

End

50 Installation and Maintenance


Service Manual

6.Capacity charging malfunction (outdoor unit malfunction) (AP1 below means control board of outdoor unit)
Main detection points:
ƽ'HWHFWLIWKHYROWDJHRI/DQG1WHUPLQDORI;7ZLULQJERDUGLVEHWZHHQ9$&9$&E\DOWHUQDWLQJYROWDJHPHWHU
ƽ,VUHDFWRU / ZHOOFRQQHFWHG",VFRQQHFWLRQZLUHORRVHQHGRUSXOOHGRXW",VUHDFWRU / GDPDJHG"

Turn on the unit and


wait 1 minute

Use AC voltmeter to measure


the voltage on the two ends
of electrolytic capacitor
(see fig 30)

Malfunction of
Voltage higher Replace outdoor
Y the outdoor
than 200V? mainboard
mainboard AP1

Measure the voltage


input with AC voltmeter
(see fig 30)

Power supply is
abnormal; repair
Voltage within the power supply Power on and
180VAC~260VAC? N to restore the range restart the unit
Is the Vmalfunction Y
eliminated?
between 180VAC
~260VAC
Y

Shut down the power and wait 20


minutes; or use DC voltmeter to
measure the voltage on the two N
ends of electrolytic capacitor
until the voltage is lower than 20V

Check the connection


of reactor and connection
wire

Connect the
If the wiring of connection Power on and
reactor L is normal? N Is the Vmalfunction Y
wire of reactor restart the unit
eliminated?
L correctly

Replace outdoor
mainboard AP1 N

End

Installation and Maintenance 51


Service Manual

7.IPM protection(H5), desynchronizing malfunction(H7), overcurrent of compressor phase current (P5) (AP1 below means
control board of outdoor unit)
Main detection points:
ƽ,VYROWDJHLQSXWZLWKLQWKHQRUPDOUDQJH
ƽ,IWKHFRQWUROERDUG$3LVZHOOFRQQHFWHGZLWKFRPSUHVVRU&203",IWKH\DUHORRVHQHG",IWKHFRQQHFWLRQVHTXHQFHLVFRUUHFW"
ƽ+HDWH[FKDQJHRIXQLWLVQRWJRRG KHDWH[FKDQJHULVGLUW\DQGXQLWUDGLDWLQJHQYLURQPHQWLVEDG 
ƽ,IWKHV\VWHPSUHVVXUHLVWRRKLJK"
ƽ,IWKHUHIULJHUDQWFKDUJLQJDPRXQWLVDSSURSULDWH"
ƽ,IFRLOUHVLVWDQFHRIFRPSUHVVRULVQRUPDO",VFRPSUHVVRUFRLOLQVXODWLQJWRFRSSHUSLSHZHOO"
ƽ,IWKHZRUNORDGRIXQLWLVKHDY\",IUDGLDWLQJRIXQLWLVJRRG"
0DOIXQFWLRQGLDJQRVLVSURFHVV

H5, H7 or P5 is
displayed after
turning on the unit

Measure if the voltage


N Repair power supply to make The unit starts
input is within 180~265V Restart the unit Y
with AC voltmeter the power voltage normal operation again
(see fig 30)

Y
N

The compressor Adjust it properly The unit starts


N Restart the unit Y
is well connected according to wiring operation again
with mainboard diagram 5.1
AP1?

Y
N

Heat exchanger is Clean the heat exchanger The unit starts


Y Restart the unit Y
blocked with dirt? to improve its performance operation again

N
N

Adjust refrigerant The unit starts


Check if system pressure Y Restart the unit Y
charging amount operation again
is too high?

Replace outdoor Does the unit


Y
mainboard AP1 work normally

Replace compressor

End

52 Installation and Maintenance


Service Manual

8.High temperature and overload protection (E8)(AP1 below means control board of outdoor unit)
Main detection points:
ƽ,IWKHRXWGRRUDPELHQWWHPSHUDWXUHLVLQQRUPDOUDQJH
ƽ,IWKHLQGRRUDQGRXWGRRUIDQDUHUXQQLQJQRUPDOO\
ƽ,IWKHUDGLDWLQJHQYLURQPHQWRILQGRRUDQGRXWGRRUXQLWLVJRRG

E8 is displayed

If the outdoor Normal protection, please


Y use it after improving the Unit restarts Y
ambient temperature is higher
outdoor ambient temperature normally
than 53℃?

N N

Improve the radiating environment


If the radiating of indoor Y of unit (clean the heat exchanger Unit restarts Y
and outdoor unit is good? and remove surrounding obstacles) normally

N
N

If the indoor and outdoor Adjust the


Connect normally? Y
fan are running normally? connection

Y
Y

Replace Fan
Fan capacitor is broken? Y
capacitor
Replace outdoor
mainboard
N

Motor is broken? Y Replace Motor

Replace mainboard

End

Installation and Maintenance 53


Service Manual

9.Start-up failure (LC) (AP1 below means control board of outdoor unit)
Main detection points:
ƽ,IWKHFRPSUHVVRUZLULQJLVFRUUHFW"
ƽ,IWKHVWRSWLPHRIFRPSUHVVRULVVXI¿FLHQW"
ƽ,IWKHFRPSUHVVRULVGDPDJHG"
ƽ,IWKHUHIULJHUDQWFKDUJLQJDPRXQWLVWRRPXFK"

Turn on the unit

The stop time is not sufficient and


If the stop time of compressor the high and low pressure of system
is more than 3min? is not balanced , please start the unit
after 3min

Check the connection situation


If the compressor wire of outdoor mainboard AP1 and
COMP(UVW) is well connected and compressor COMP, and the
connection sequence is correct? connect it according to wiring
diagram

Does the unit


start up normally?
If the refrigerant charging
amount is too much?

Charge the refrigerant


according to service
manual

Does the unit


start up normally?

Replace outdoor
mainboard AP1

Is the malfunction
eliminated?

Replace the
compressor

End

54 Installation and Maintenance


Service Manual

10.Overload and high discharge temperature malfunction


Main detection points:
ƽ,IWKHHOHFWURQLFH[SDQVLRQYDOYHLVFRQQHFWHGZHOO",VWKHHOHFWURQLFH[SDQVLRQYDOYHGDPDJHG"
ƽ,IWKHUHIULJHUDQWLVOHDNHG"
ƽ7KHFRPSUHVVRURYHUORDGSURWHFWLRQWHUPLQDOLVQRWFRQQHFWHGZHOOZLWKWKHPDLQERDUG"
ƽ,IWKHRYHUORDGSURWHFWRULVGDPDJHG"
ƽ+HDWH[FKDQJHRIXQLWLVQRWJRRG" KHDWH[FKDQJHULVGLUW\DQGXQLWUDGLDWLQJHQYLURQPHQWLVEDG
ƽ7RRPXFKORDGRIWKHV\VWHPFDXVHVKLJKWHPSHUDWXUHRIFRPSUHVVRUDIWHUZRUNLQJIRUDORQJWLPH"
ƽ0DOIXQFWLRQRIGLVFKDUJHWHPSHUDWXUHVHQVRU"

Installation and Maintenance 55


Service Manual

H3 or E4 is displayed

30min after power off the unit

If the overload protector SAT


is well connected? N

Under ambient temperature,


test the resistance of overload protector with ohmmeter;
resistance value should be<1000ohm

Connect wire
If the wiring terminal FA of electronic N according to wiring
N
expansion valve is well connected? diagram

Replace EKV coil of electronic expansion valve Is the malfunction Y


eliminated?

Check the situation of refrigerant; if there is leakage,


please charge refrigerant according to the service Is the malfunction Y
Replace overload eliminated?
manual
protector SAT

Compressor overload protection terminal is not


connected well with the mainboard; reconnect Is the malfunction Y
them correctly eliminated?

N
Heat exchange of unit is not good (heat exchanger
is dirty and unit radiating environment is bad); Is the malfunction Y
improve the radiating environment and clean the eliminated?
heat exchanger
N

Too much load of the system causes high temperature


of compressor after working for a long time; Is the malfunction Y
decrease the load for operation eliminated?

Replace outdoor
mainboard AP1

End

56 Installation and Maintenance


Service Manual

11.PFC (correction for power factor) malfunction (outdoor unit malfunction)


Main detection points:
ƽ&KHFNLISRZHUSOXJLVFRQQHFWHGZHOOZLWKWKHVRFNHW
ƽ&KHFNLIWKHUHDFWRURIRXWGRRUXQLWLVGDPDJHG"
0DOIXQFWLRQGLDJQRVLVSURFHVV

start

If power plug is connected Is the malfunction


Y Connect the plug correctly
well with the socket eliminated?

Check the connection wire


between reactor mainboard N
and situation of connection

Reconnect the wire or


If there is short circuit or the replace the connection Power on and Is the malfunction
Y restart the unit
connection wire is loose? wire according to the eliminated?
wiring diagram.

Check the surface of reactor coil N

Power on and Is the malfunction


If it is damaged? Y Replace the reactor
restart the unit eliminated?

Replace outdoor
N
mainboard AP1

End

Installation and Maintenance 57


Service Manual

12.Communication malfunction (E6)


Main detection points:
ƽ&KHFNLIWKHFRQQHFWLRQZLUHDQGWKHEXLOWLQZLULQJRILQGRRUDQGRXWGRRUXQLWDUHFRQQHFWHGZHOODQGZLWKRXWGDPDJH
ƽ,IWKHFRPPXQLFDWLRQFLUFXLWRILQGRRUPDLQERDUGLVGDPDJHG",IWKHFRPPXQLFDWLRQFLUFXLWRIRXWGRRUPDLQERDUG $3 LVGDPDJHG"
0DOIXQFWLRQGLDJQRVLVSURFHVV

E6

If the unit operates normally


before malfunction

Check the connection


wire according to the
wiring diagram.

Check built-in wiring


If the connection wire
of indoor and outdoor
is connected well?
unit

Replace the Reconnect the wire or


If the wiring is
wire replace the connection
damaged?
wire according to the
wiring diagram.

Check the malfunction


Is the malfunction
type with communication
eliminated?
malfunction detector
Is the malfunction
eliminated?

Malfunction of outdoor Replace outdoor


communication circuit mainboard AP1

Replace indoor Is the malfunction


mainboard AP2 eliminated?

End

58 Installation and Maintenance


Service Manual

13.Flow chart for outdoor communitcation circuit detecting:


 7HVWWKHYROWDJHEHWZHHQ1SRLQWRIZLULQJERDUGDQGFRPPXQLFDWLRQFDEOHZLWKXQLYHUVDOPHWHU7KHYROWDJHVKDOOEH
YDULDEOH2WKHUZLVHLWPLJKWEHPDOIXQFWLRQRIPDLQERDUGRILQGRRUXQLWRUPDOIXQFWLRQRIPDLQERDUGRIRXWGRRUXQLWRU
ZURQJZLUHFRQQHFWLRQRILQGRRUDQGRXWGRRUXQLW3OHDVHHQVXUHWKDWWKHUHLVQRPDOIXQFWLRQRIPDLQERDUGRILQGRRUXQLWRU
ZURQJZLUHFRQQHFWLRQRILQGRRUDQGRXWGRRUXQLW$IWHUUHPRYLQJWKHPDOIXQFWLRQRILQGRRUXQLWUHPRYHWKHPDOIXQFWLRQRI
RXWGRRUXQLW
 7HVWWKHYROWDJHRISLQDQGSLQRI8ZLWKXQLYHUVDOPHWHU YROWDJHRIERWKVLGHVRI5 7KHYROWDJHVKRXOGEH
YDULDEOH 7HVW 7HVWWKHYROWDJHRISLQDQGSLQRI8ZLWKXQLYHUVDOPHWHU YROWDJHRIERWKVLGHVRI5 7KH
YROWDJHVKRXOGEHYDULDEOH 7HVW 2WKHUZLVHWKHUHLVPDOIXQFWLRQRIPDLQERDUGRIRXWGRRUXQLW

 7HVWWKHYROWDJHRISLQDQGSLQRI8ZLWKXQLYHUVDOPHWHU YROWDJHRIERWKVLGHVRI5 7KHYROWDJHVKRXOG


EHYDULDEOH WHVW 7HVWWKHYROWDJHRISLQDQGSLQRI8ZLWKXQLYHUVDOPHWHU YROWDJHRIERWKVLGHVRI& 7KH
YROWDJHVKRXOGEHYDULDEOH WHVW 2WKHUZLVHWKHUHLVPDOIXQFWLRQRIPDLQERDUGRIRXWGRRUXQLW
 7HVWWKHYROWDJHEHWZHHQSLQRI5 ZKLWH DQGSLQRI87KHYROWDJHVKRXOGEHYDULDEOH7HVWYROWDJHEHWZHHQ
SLQRI5 ZKLWH DQGSLQRI8ZLWKXQLYHUVDOPHWHU7KHYROWDJHVKRXOGEHYDULDEOH2WKHUZLVHWKHUHLVPDOIXQFWLRQRI
PDLQERDUGRIRXWGRRUXQLW

Installation and Maintenance 59


Service Manual

Start

Measure voltage at the


Test 10 position as
shown in the diagram
with a voltmeter

Value jumping

Measure voltage at the


Test 15 position as
shown in the diagram
with a voltmeter

Value jumping N

Y
Fault with
outdoor unit End
Measure voltage at the
Test 11 position as
shown in the diagram
with a voltmeter

Value jumping N

Measure voltage at the


Test 12 position as
shown in the diagram
with a voltmeter

Value jumping

The communication
circuit of the outdoor
unit is normal

60 Installation and Maintenance


Service Manual

9.3 Troubleshooting for Normal Malfunction


1. Air Conditioner Can't be Started Up
3RVVLEOH&DXVHV 'LVFULPLQDWLQJ0HWKRG $LUFRQGLWLRQHU6WDWXV 7URXEOHVKRRWLQJ
&RQ¿UPZKHWKHULW
VGXHWRSRZHUIDLOXUH,I\HV
1RSRZHUVXSSO\RUSRRU $IWHUHQHUJL]DWLRQRSHUDWLRQLQGLFDWRULVQ¶WEULJKW ZDLWIRUSRZHUUHFRYHU\,IQRWFKHFNSRZHU
FRQQHFWLRQIRUSRZHUSOXJ DQGWKHEX]]HUFDQ
WJLYHRXWVRXQG VXSSO\FLUFXLWDQGPDNHVXUHWKHSRZHUSOXJLV
connected well.
Wrong wire connection between
&KHFNWKHFLUFXLWDFFRUGLQJWRFLUFXLWGLDJUDP
LQGRRUXQLWDQGRXWGRRUXQLW 8QGHUQRUPDOSRZHUVXSSO\FLUFXPVWDQFHV
DQGFRQQHFWZLUHVFRUUHFWO\0DNHVXUHDOO
or poor connection for wiring RSHUDWLRQLQGLFDWRULVQ
WEULJKWDIWHUHQHUJL]DWLRQ
ZLULQJWHUPLQDOVDUHFRQQHFWHG¿UPO\
terminals
0DNHVXUHWKHDLUFRQGLWLRQHULVJURXQGHG
reliably
0DNHVXUHZLUHVRIDLUFRQGLWLRQHULVFRQQHFWHG
$IWHUHQHUJL]DWLRQURRPFLUFXLWEUHDNHUWULSVRIIDW
(OHFWULFOHDNDJHIRUDLUFRQGLWLRQHU correctly
once
&KHFNWKHZLULQJLQVLGHDLUFRQGLWLRQHU&KHFN
ZKHWKHUWKHLQVXODWLRQOD\HURISRZHUFRUGLV
GDPDJHGLI\HVSODFHWKHSRZHUFRUG
0RGHOVHOHFWLRQIRUDLUVZLWFKLV
$IWHUHQHUJL]DWLRQDLUVZLWFKWULSVRII 6HOHFWSURSHUDLUVZLWFK
improper
$IWHUHQHUJL]DWLRQRSHUDWLRQLQGLFDWRULVEULJKW
Replace batteries for remote controller
0DOIXQFWLRQRIUHPRWHFRQWUROOHU ZKLOHQRGLVSOD\RQUHPRWHFRQWUROOHURUEXWWRQV
Repair or replace remote controller
KDYHQRDFWLRQ

2. Poor Cooling (Heating) for Air Conditioner

3RVVLEOH&DXVHV 'LVFULPLQDWLQJ0HWKRG $LUFRQGLWLRQHU6WDWXV 7URXEOHVKRRWLQJ


6HWWHPSHUDWXUHLVLPSURSHU 2EVHUYHWKHVHWWHPSHUDWXUHRQUHPRWHFRQWUROOHU$GMXVWWKHVHWWHPSHUDWXUH
5RWDWLRQVSHHGRIWKH,'8IDQ
Small wind blow 6HWWKHIDQVSHHGDWKLJKRUPHGLXP
motor is set too low
)LOWHURILQGRRUXQLWLVEORFNHG &KHFNWKH¿OWHUWRVHHLW
VEORFNHG &OHDQWKH¿OWHU
&KHFNZKHWKHUWKHLQVWDOODWLRQSRVWLRQLVSURSHU
,QVWDOODWLRQSRVLWLRQIRULQGRRUXQLW $GMXVWWKHLQVWDOODWLRQSRVLWLRQDQGLQVWDOOWKH
DFFRUGLQJWRLQVWDOODWLRQUHTXLUHPHQWIRUDLU
DQGRXWGRRUXQLWLVLPSURSHU UDLQSURRIDQGVXQSURRIIRURXWGRRUXQLW
conditioner
'LVFKDUJHGDLUWHPSHUDWXUHGXULQJFRROLQJLV
KLJKHUWKDQQRUPDOGLVFKDUJHGZLQGWHPSHUDWXUH
'LVFKDUJHGDLUWHPSHUDWXUHGXULQJKHDWLQJLV )LQGRXWWKHOHDNDJHFDXVHVDQGGHDOZLWKLW
5HIULJHUDQWLVOHDNLQJ
ORZHUWKDQQRUPDOGLVFKDUJHGZLQGWHPSHUDWXUH Add refrigerant.
8QLW
VSUHVVXUHLVPXFKORZHUWKDQUHJXODWHG
range
0DOIXQFWLRQRIZD\YDOYH EORZFROGZLQGGXULQJKHDWLQJ 5HSODFHWKHZD\YDOYH
'LVFKDUJHGDLUWHPSHUDWXUHGXULQJFRROLQJLV
KLJKHUWKDQQRUPDOGLVFKDUJHGZLQGWHPSHUDWXUH
'LVFKDUJHGDLUWHPSHUDWXUHGXULQJKHDWLQJLV
0DOIXQFWLRQRIFDSLOODU\ ORZHUWKDQQRUPDOGLVFKDUJHGZLQGWHPSHUDWXUH 5HSODFHWKHFDSLOODU\
8QLW
WSUHVVXUHLVPXFKORZHUWKDQUHJXODWHG
UDQJH,IUHIULJHUDQWLVQ¶WOHDNLQJSDUWRIFDSLOODU\
LVEORFNHG
)ORZYROXPHRIYDOYHLV 3UHVVXUHDWWKHYDOYHLVPXFKORZHUWKDQWKH
2SHQWKHYDOYHFRPSOHWHO\
LQVXI¿FLHQW UHJXODWHGUDQJHL
5HIHUWRSRLQWRIPDLQWHQDQFHPHWKRGIRU
0DOIXQFWLRQRIKRUL]RQWDOORXYHU +RUL]RQWDOORXYHUFDQ¶WVZLQJ
details
5HIHUWRWURXEOHVKRRWLQJIRU+IRUPDLQWHQDQFH
0DOIXQFWLRQRIWKH,'8IDQPRWRU 7KH,'8IDQPRWRUFDQ¶WRSHUDWH
PHWKRGLQGHWDLOV
5HIHUWRSRLQWRIPDLQWHQDQFHPHWKRGIRU
0DOIXQFWLRQRIWKH2'8IDQPRWRU7KH2'8IDQPRWRUFDQ
WRSHUDWH
details
5HIHUWRSRLQWRIPDLQWHQDQFHPHWKRGIRU
0DOIXQFWLRQRIFRPSUHVVRU Compressor can't operate
details
3. Horizontal Louver Can't Swing
3RVVLEOH&DXVHV 'LVFULPLQDWLQJ0HWKRG $LUFRQGLWLRQHU6WDWXV 7URXEOHVKRRWLQJ
Connect wires according to wiring diagram to
Wrong wire connection, or poor &KHFNWKHZLULQJVWDWXVDFFRUGLQJWRFLUFXLW
PDNHVXUHDOOZLULQJWHUPLQDOVDUHFRQQHFWHG
connection diagram
¿UPO\
Stepping motor is damaged Stepping motor can't operate Repair or replace stepping motor
2WKHUVDUHDOOQRUPDOZKLOHKRUL]RQWDOORXYHU
Main board is damaged 5HSODFHWKHPDLQERDUGZLWKWKHVDPHPRGHO
can't operate

Installation and Maintenance 61


Service Manual

4. ODU fan Motor Can't Operate


3RVVLEOHFDXVHV 'LVFULPLQDWLQJPHWKRG DLUFRQGLWLRQHUVWDWXV 7URXEOHVKRRWLQJ
Connect wires according to wiring diagram to
Wrong wire connection, or poor &KHFNWKHZLULQJVWDWXVDFFRUGLQJWRFLUFXLW
PDNHVXUHDOOZLULQJWHUPLQDOVDUHFRQQHFWHG
connection diagram
¿UPO\
0HDVXUHWKHFDSDFLW\RIIDQFDSDFLWRUZLWKDQ
&DSDFLW\RIWKH2'8IDQPRWRULV XQLYHUVDOPHWHUDQG¿QGWKDWWKHFDSDFLW\LVRXWRI
5HSODFHWKHFDSDFLW\RIIDQ
damaged WKHGHYLDWLRQUDQJHLQGLFDWHGRQWKHQDPHSODWHRI
fan capacitor.
3RZHUYROWDJHLVDOLWWOHORZRU 8VHXQLYHUVDOPHWHUWRPHDVXUHWKHSRZHUVXSSO\
6XJJHVWWRHTXLSZLWKYROWDJHUHJXODWRU
KLJK YROWDJH7KHYROWDJHLVDOLWWOHKLJKRUORZ
:KHQXQLWLVRQFRROLQJKHDWLQJSHUIRUPDQFH
&KDQJHFRPSUHVVRURLODQGUHIULJHUDQW,IQR
0RWRURIRXWGRRUXQLWLVGDPDJHG is bad and ODU compressor generates a lot of
EHWWHUUHSODFHWKHFRPSUHVVRUZLWKDQHZRQH
QRLVHDQGKHDW

5. Compressor Can't Operate


3RVVLEOHFDXVHV 'LVFULPLQDWLQJPHWKRG DLUFRQGLWLRQHUVWDWXV 7URXEOHVKRRWLQJ
Connect wires according to wiring diagram to
Wrong wire connection, or poor &KHFNWKHZLULQJVWDWXVDFFRUGLQJWRFLUFXLW
PDNHVXUHDOOZLULQJWHUPLQDOVDUHFRQQHFWHG
connection diagram
¿UPO\
0HDVXUHWKHFDSDFLW\RIIDQFDSDFLWRUZLWKDQ
Capacity of compressor is XQLYHUVDOPHWHUDQG¿QGWKDWWKHFDSDFLW\LVRXWRI
5HSODFHWKHFRPSUHVVRUFDSDFLWRU
damaged WKHGHYLDWLRQUDQJHLQGLFDWHGRQWKHQDPHSODWHRI
fan capacitor.
3RZHUYROWDJHLVDOLWWOHORZRU 8VHXQLYHUVDOPHWHUWRPHDVXUHWKHSRZHUVXSSO\
6XJJHVWWRHTXLSZLWKYROWDJHUHJXODWRU
KLJK YROWDJH7KHYROWDJHLVDOLWWOHKLJKRUORZ
8VHXQLYHUVDOPHWHUWRPHDVXUHWKHUHVLVWDQFH
&RLORIFRPSUHVVRULVEXUQWRXW Repair or replace compressor
between compressor terminals and it's 0
&\OLQGHURIFRPSUHVVRULVEORFNHGCompressor can't operate Repair or replace compressor

6. Air Conditioner is Leaking

3RVVLEOHFDXVHV 'LVFULPLQDWLQJPHWKRG DLUFRQGLWLRQHUVWDWXV 7URXEOHVKRRWLQJ


(OLPLQDWHWKHIRUHLJQREMHFWVLQVLGHWKHGUDLQ
'UDLQSLSHLVEORFNHG :DWHUOHDNLQJIURPLQGRRUXQLW
pipe
'UDLQSLSHLVEURNHQ :DWHUOHDNLQJIURPGUDLQSLSH Replace drain pipe
:DWHUOHDNLQJIURPWKHSLSHFRQQHFWLRQSODFHRI
:UDSSLQJLVQRWWLJKW ZUDSLWDJDLQDQGEXQGOHLWWLJKWO\
LQGRRUXQLW

7. Abnormal Sound and Vibration


3RVVLEOHFDXVHV 'LVFULPLQDWLQJPHWKRG DLUFRQGLWLRQHUVWDWXV 7URXEOHVKRRWLQJ
:KHQWXUQRQRUWXUQRIIWKHXQLW
WKHSDQHODQGRWKHUSDUWVZLOO 1RUPDOSKHQRPHQRQ$EQRUPDOVRXQGZLOO
7KHUH
VWKHVRXQGRI3$3$
H[SDQGDQGWKHUH
VDEQRUPDO GLVDSSHDUDIWHUDIHZPLQXWHV
VRXQG
:KHQWXUQRQRUWXUQRIIWKHXQLW
WKHUH
VDEQRUPDOVRXQGGXH 1RUPDOSKHQRPHQRQ$EQRUPDOVRXQGZLOO
:DWHUUXQQLQJVRXQGFDQEHKHDUG
WRÀRZRIUHIULJHUDQWLQVLGHDLU GLVDSSHDUDIWHUDIHZPLQXWHV
conditioner
)RUHLJQREMHFWVLQVLGHWKHLQGRRU 5HPRYHIRUHLJQREMHFWV$GMXVWDOOSDUWV

XQLWRUWKHUH
UHSDUWVWRXFKLQJ 7KHUH
VDEQRUPDOVRXQGIURLQGRRUXQLW SRVLWLRQRILQGRRUXQLWWLJKWHQVFUHZVDQGVWLFN
WRJHWKHULQVLGHWKHLQGRRUXQLW damping plaster between connected parts
)RUHLJQREMHFWVLQVLGHWKHRXWGRRU 5HPRYHIRUHLJQREMHFWV$GMXVWDOOSDUWV

XQLWRUWKHUH
UHSDUWVWRXFKLQJ 7KHUH
VDEQRUPDOVRXQGIURRXWGRRUXQLW SRVLWLRQRIRXWGRRUXQLWWLJKWHQVFUHZVDQG
WRJHWKHULQVLGHWKHRXWGRRUXQLW VWLFNGDPSLQJSODVWHUEHWZHHQFRQQHFWHGSDUWV
6KRUWFLUFXLWLQVLGHWKHPDJQHWLF 'XULQJKHDWLQJWKHZD\YDOYHKDVDEQRUPDO
Replace magnetic coil
coil HOHFWURPDJQHWLFVRXQG
$GMXVWWKHVXSSRUWIRRWPDWRIFRPSUHVVRU
$EQRUPDOVKDNHRIFRPSUHVVRU 2XWGRRUXQLWJLYHVRXWDEQRUPDOVRXQG
WLJKWHQWKHEROWV
,IDGGWRRPXFKUHIULJHUDQWGXULQJPDLQWHQDQFH
$EQRUPDOVRXQGLQVLGHWKH
$EQRUPDOVRXQGLQVLGHWKHFRPSUHVVRU SOHDVHUHGXFHUHIULJHUDQWSURSHUO\5HSODFH
compressor
FRPSUHVVRUIRURWKHUFLUFXPVWDQFHV

62 Installation and Maintenance


DUCTLESS HEAT PUMP

Installation, Service & Troubleshooting

Models:
GWH09TB-D3DNA1A
GWH12TB-D3DNA1A
GWH18TC-D3DNA1A

GWH24TD- D3DNA1A
Fault Displays
Outdoor Unit Indicator Display

Yellow indicator blinks once à Compressor starts (normal)


Yellow indicator blinks twice à Defrosting (normal display of indoor unit)
Yellow indicator blinks for 3 à Anti-freezing protection (normal display of indoor unit
times
Yellow indicator blinks for 4 à IPM protection
times
Yellow indicator blinks for 5 à Overcurrent protection
times
Yellow indicator blinks for 6 à Overload protection
times
Yellow indicator blinks for 7 à Exhaust protection
times
Yellow indicator blinks for 8 à Overload protection of compressor
times
Red indicator blinks once à Cooling (dehumidify or heating current dropped frequency cur-
rent
Red indicator blinks twice à Exhaust temp dropped frequency temp
Red indicator blinks for 3 times à Tube temp dropped frequency temp
Red indicator blinks for 4 times à Tube dropped frequency temp
Red indicator blinks for 5 times à Outdoor condenser temp sensor malfunction
Red indicator blinks for 6 times à Outdoor ambient temp sensor malfunction
Red indicator blinks for 7 times à Outdoor exhaust temp sensor malfunction
Red indicator blinks for 8 times à Starting at temp does not reach
Green indicator does not blink à Communication is abnormal

Fault Indicator Lights


Outdoor Unit

67
Fault and Status Display Table 9,000/12,000 Systems
LED
LED LED Yellow
Malfunction Indoor Lamp for Red LED
# Malfunction Name Lamp for Lamp for LED
Type Display Opera- Lamp
Cooling Heating Lamp
tion
1 Malfunction of Circuit for zero U8 Blinks for
cross detection 17 times
2 Malfunction protection for C5 Blinks for
jumper cap 15 times
3 No feedback from indoor motor H6 Blinks for
11 times
4 Indoor ambient temp sensor has F1 Blinks
open or short circuit once
5 Indoor evaporator temp sensor F2 Blinks
has open or short circuit twice
6 Liquid valve temp sensor has b5 Blinks for
open or short circuit 19 times
7 Gas valve temp sensor has open b7 Blinks for
or short circuit 22 times
8 Module temp sensor has open or P7 Blinks for
short circuit 18 times
9 Outdoor ambient temp sensor F3 Blinks for Blinks for
has open or short circuit 3 times 6 times
Malfunction
10 Outdoor inlet pipe temp sensor A5
of
of condenser has open or circuit
Hardware
(for commercial use)
11 Outdoor middle pipe temp F4 Blinks for Blinks for
sensor of condenser has open or 4 times 5 times
short circuit
12 Outdoor outlet pipe of condens- A7
er has open or short circuit (for
commercial use)
13 Outdoor discharge temp sensor F5 Blinks for Blinks for
has open or short circuit 5 times 7 times
14 Communication malfunction of E6 Blinks for
indoor and outdoor units 6 times
15 Malfunction of circuit for detect- U1 Blinks for
ing phase current of compressor 12 times
16 Demagnetization protection of HE Blinks for
compressor 14 times
17 Malfunction of voltage drop of U3 Blinks for
DC bus bar 20 times
18 Module temperature protection P8 Blinks for Blinks for
19 times 10 times
19 Lack of refrigerant or block F0 Blinks for
protection for the system (not 10 times
applicable to residential air con-
ditioner)
20 Malfunction of charging for PU Blinks for
capacitor 17 times

68
Fault and Status Display Table 9,000/12,000 Systems
21 High pressure protection for the E1 Blinks
system once
22 Low pressure protection for the E3 Blinks for
system (reserved) 3 times
23 Lock of compressor (for com- LE
mercial air conditioner)
24 Reset of drive module (for com- P0
mercial air conditioner)
25 Overspeed (for commercial air LF
conditioner)
26 Malfunction of PF
27 AC contactor protection (for P9
commercial air conditioner)
28 Temperature drift protection (for PE
commercial air conditioner)
29 Sensor connection protection Pd
(for commercial air conditioner)
30 Communication malfunction for P6 Blinks for
drive board (for commercial air 16 times
conditioner)
31 Thermal overload protection for H3 Blinks for Blinks for
compressor 3 times 8 times
32 Non-match between indoor and Malfunction LP Blinks for
outdoor units of 16 times
33 Malfunction of memory chip Hardware EE Blinks for
15 times
34 Wrong connection of commu- dn
nication wire or malfunction of
expansion valve (free match)
35 Malfunction of current detection U5 Blinks for
for the complete unit 13 times
36 Wrong connection of communi- dd
cation wire or status of detecting
malfunction of expansion valve
(free match)
37 Mode conflict Fo Blinks Blinks
38 Refrigerant reclaiming mode once once
39 Oil return under defrosting or H1 Blinks Blinks
heating once twice
40 Nominal cooling or heating (ca- P1
pacity test code)
41 Max. cooling or heating (capacity P2
test code)
42 Middle cooling or heating (ca- P3
pacity test code)
43 Min. Cooling or heating (capaci- P0
ty test code)

69
Fault and Status Display Table 9,000/12,000 Systems

44 Failure of startup of compressor Lc Blinks for


11 times
45 High discharge temperature E4 Blinks for Blinks for
protection of compressor 4 times 7 times
46 Overload protection E8 Blinks for Blinks for
8 times 6 times
47 Overcurrent protection for the E5 Blinks for Blinks for
complete unit 5 times 5 times
48 Overcurrent protection for the P5 Blinks for
complete unit 15 times
49 Desynchronizing of compressor H7 Blinks for
7 times
50 Lack/reverse phase protection of Ld
51 Module current protection (IPM Display is H5 Blinks for Blinks for
protection) controlled 5 times 4 times
52 Low voltage protection for DC by remote PL Blinks for Blinks for
bus bar control 21 times 12 times
53 High voltage protection for DC PH Blinks for Blinks for
bus bar 11 times 13 times
54 PFC protection HC Blinks for Blinks for
6 times 14 times
55 High power protection (not for L9 Blinks for Blinks for
outdoor) 20 times 9 times
56 Abnormal reversing of 4-way U7 Blinks for
valve 20 times
57 Frequency limit/decrease for F8 Blinks for Blinks
current protection of the com- 8 times once
plete unit
58 Frequency limit/decrease for En
current protection of the module
(phase current)
59 Frequency limit/decrease for F9 Blinks for Blinks
high discharge temperature 9 times twice
60 Frequency limit/decrease for FH Blinks Blinks Blinks for
freeze protection twice twice 4 times

70
Fault and Status Display Table 9,000/12,000 Systems

61 Frequency limit/decrease for F6 Blinks for Blinks for


overload 6 times 3 times
62 Frequency limit/decrease for EU Blinks for Blinks for Blinks for
module temperature protection 6 times 6 times 11 times
63 Oil return in cooling F7 Blinks for
7 times
64 Cold air prevention E9 Blinks for
Display is 9 times
65 Freeze protection controlled E2 Blinks Blinks for
by remote twice 3 times
66 Reading malfunction of EE- control Blinks for
PROM 11 times
67 Reaching temperature for turn- Blinks for
ing on the unit 8 times
68 Frequency limit (power) Blinks for
13 times
69 Malfunction of outdoor fan Blinks for
14 times

71
Troubleshooting 18,000/24,000 btuh Units
Indoor Unit Display Outdoor Unit
Method Display Method
(repeated every 5
Malfunction
# seconds) A/C Status Possible Causes
Name Indoor Operation o = Off
Display Indicator n = Illuminated
« = Blink

Possible reasons: 1. Refrig-


erant was superabundant;
During cooling and drying op-
2. Poor heat exchange
High pressure eration, except indoor fan op-
OFF 3S and (including filth blockage
1 protection of E1 o « « « erates, all loads stop operation.
blink once of heat exchanger and bad
system During heating operation, the
radiating environment);
complete unit stops
Ambient temperature is
too high
During cooling and drying
1. Poor air-return in indoor
Anti-freezing OFF 3S and operation, compressor and
2 E2 n o n o unit; 2. Fan speed is abnor-
protection blink twice outdoor fan stop while indoor
mal; 3. Evaporator is dirty
fan operates
During cooling and drying
High discharge
operation, compressor and Please refer to the malfunc-
temperature Off 3S and
3 E4 n o n « outdoor fan stop while indoor tion analysis (discharge
protection of blink 4 times
fan operates. During heating protection, overload).
compressor
operation, all loads stop.
During cooling and drying
1. Supply voltage is unsta-
operation, compressor and
Overcurrent Off 3S and ble; 2. Supply voltage is too
4 E5 o n « o outdoor fan stop while indoor
protection blink 5 times low and load is too high; 3.
fan operates. During heating
Evaporator is dirty.
operation, all loads stop.
During cooling operation,
Communica- compressor stops while indoor
Off 3S and Refer to corresponding
5 tion Malfunc- E6 o o o « fan motor operates. During
blink 6 times malfunction analysis
tion heating operation, the com-
plete unit stops.
During cooling operation,
High tempera- compressor stops while indoor Refer to the malfunction
Off 3S and
6 ture resistant E8 n o n n fan motor operates. During analysis (overload, high
blink 8 times
protection heating operation, the com- temperature resistant).
plete unit stops.
1. Bad contact of DC mo-
tor feedback terminal; 2.
Internal fan motor, external
Bad contact of DC motor
Internal motor fan motor, compressor and
Off 3S and control end; 3. Fan motor
7 (fan motor) do H6 electric heater stop operation,
blink 11 times is stalling; 4. Motor mal-
not operate guide louver stops at present
function; 5. Malfunction
location
of mainboard rev detecting
circuit
1. No jumper cap insert on
Wireless remote receiver and mainboard; 2. Incorrect
Malfunction
Off 3S and button are effective, but can insert of jumper cap; 3.
8 protection of C5
blink 15 times not dispose the related com- Jumper cap damaged; 4.
jumper cap
mand Abnormal detecting circuit
of mainboard.

72
Troubleshooting 18,000/24,000 btuh Units, cont.
Indoor Unit Display
Method Outdoor Unit
Display Method
(repeated every 5
Malfunction
# seconds) A/C Status Possible Causes
Name Indoor Cool o = Off
Display Indicator n = Illuminated
« = Blink

1. Loosening or bad
contact of indoor ambient
temp sensor and main-
During cooling and drying
board terminal; 2. Com-
Indoor ambient operation, indoor unit op-
ponents in mainboard fell
temperature Off 3S and erates while other loads will
9 F1 down leads short circuit;
sensor is open/ blink once stop, during heating opera-
3. Indoor ambient temp
short circuited tion, the complete unit will
sensor damaged (check
stop operation.
with sensor resistance
value chart); 4. Mainboard
damaged.
During cooling and drying Refer to the malfunction
Overcurrent operation, indoor unit op- analysis (IPM protec-
protection of Off 3S and erates while other loads will tion, loss of synchronism
10 P5 o « o o
phase current blink 15 times stop, during heating opera- protection and overcurrent
for compressor tion, the complete unit will protection of phase current
stop operation. for compressor).
AC stops operation once 1. Loosening or bad con-
reaches the setting tem- tact of indoor evaporator
Indoor evapora- perature. Cooling, drying; temp sensor and main-
tor temperature Off 3S and internal fan motor stops board terminal; 2. Com-
11 F2
sensor is open/ blink twice operation while other loads ponents on the mainboard
short circuited stop operation; heating: AC fall; 3. Indoor evaporator
stop operation temp sensor damaged; 4.
Mainboard damaged.
During cooling and drying Outdoor temperature
Outdoor ambi- operating, compressor stops sensor hasn’t been con-
ent temperature Off 3S and while indoor fan operates; nected well or is damaged.
12 F3 o o « n
sensor is open/ blink 3 times During heating operation, Please check it by referring
short circuited the complete unit will stop to the resistance table for
operation. temperature sensor
During cooling and drying Outdoor temperature
Outdoor con-
operation, compressor stops sensor hasn’t been con-
denser tem-
Off 3S and while indoor fan will operate; nected well or is damaged.
13 perature sensor F4 o o « o
blink 4 times During heating operation, Please check it by referring
is open/short
the complete unit will stop to the resistance table for
circuited
operation. temperature sensor
During cooling and drying 1. Outdoor temperature
operation, compressor will sensor hasn’t been con-
Outdoor dis- sop after operating for about nected well or is damaged.
charge tem- 3 mins, while indoor fan Please check it by referring
Off 3S and
14 perature sensor F5 « « « will operate. During heating to the resistance table for
blink 5 times
is open/short operation, the complete unit temperature sensor; 2. The
circuited will stop after operating for head of temperature sensor
about 3 mins. hasn’t been inserted into
the copper tube.

73
Troubleshooting 18,000/24,000 btuh Units, cont.

Indoor Unit Display


Method Outdoor Unit
Display Method
(repeated every 5
Malfunction
# seconds) A/C Status Possible Causes
Name Indoor o = Off
Cool Indicator
Display n = Illuminated
« = Blink

Limit/decrease All loads operate normally, Refer to the malfunction


Off 3S and
15 frequency due F6 n o « « while operation frequency analysis (overload, high
blink 6 times
to overload for compressor is decreased. temperature resistant).
Decrease fre- All loads operate normally, The input supply voltage is
Off 3S and
16 quency due to F8 n n o n while operation frequency too low; System pressure is
blink 8 times
overcurrent for compressor is decreased. too high and overload
All loads operate normally, Overload or temperature
Decrease
while operation frequency is too high; Refrigerant is
frequency due Off 3S and
17 F9 n n o o for compressor is decreased. insufficient; Malfunction
to high air dis- blink 9 times
of electric expansion valve
charge
(EKV)
During cooling and drying 1. Measure the voltage of
operation, compressor will position L and N on wiring
stop while indoor fan will board (XT), if the voltage
operate. During heating is high than 265VAC, turn
operation, the complete unit on the unit after the supply
will stop operation. voltage is increased to the
Voltage for DC
Off 3S and normal range; 2. If the AC
18 bus-bar is too PH o n o
blink 11 times input is normal, measure
high
the voltage of electrolytic
capacitor C on control
panel (AP1), if its normal,
theres malfunction for the
circuit, please replace the
control panel (AP1)
During cooling and drying Theres circuit malfunction
Malfunction of operation, compressor will on outdoor units control
complete units Off 3S and stop while indoor fan will panel AP1, please replace
19 U5 o n « n
current detec- blink 13 times operate. During heating the outdoor units control
tion operation, the complete unit panel AP1.
will stop operation.

74
Troubleshooting 18,000/24,000 btuh Units, cont.

Indoor Unit Display Outdoor Unit


Method Display Method
(repeated every 5
Malfunction
# seconds) A/C Status Possible Causes
Name Indoor Heating o = Off
Display Indicator n = Illuminated
« = Blink
20 Defrosting H1 Off 3S and Defrosting will occur in It’s the normal state
blink once heating mode. Compressor
will operate while indoor fan
will stop operation
21 Static dedusting H2 Off 3S and
protection blink twice

22 Overload H3 Off 3s and During cooling and drying 1. Wiring terminal OVC-
protection for blink 3 times operation, compressor will COMP is loosened. In
compressor stop while indoor fan will normal state, the resistance
operate. During heating for this terminal should be
operation, the complete unit less than 1ohm; 2. Refer
o « « o will stop operation. to the malfunction analy-
sis (discharge protection,
overload)

23 System is abnor- H4 Off 3s and During cooling and drying Refer to the malfunction
mal blink 4 times operation, compressor will analysis (IPM protec-
stop while indoor fan will tion, loss of synchronism
n o n n
operate. During heating protection and overcurrent
operation, the complete unit protection of phase current
will stop operation. for compressor.
24 IPM protection H5 Off 3s and During cooling and drying Refer to the malfunction
blink 5 times operation, compressor will analysis (IPM protec-
stop while indoor fan will tion, loss of synchronism
o « o n
operate. During heating protection and overcurrent
operation, the complete unit protection of phase current
will stop operation. for compressor.
25 PFC protection HC Off 3s and During cooling and drying Refer to the malfunction
blink 6 times operation, compressor will analysis
stop while indoor fan will
o n « «
operate. During heating
operation, the complete unit
will stop operation.
26 Desynchroniz- H7 Off 3s and During cooling and drying Refer to the malfunction
ing of compres- blink 7 times operation, compressor will analysis (IPM protec-
sor stop while indoor fan will tion, loss of synchronism
o « n «
operate. During heating protection and overcurrent
operation, the complete unit protection of phase current
will stop operation. for compressor.

75
Troubleshooting 18,000/24,000 btuh Units, cont.
Indoor Unit Display Outdoor Unit
Method Display Method
(repeated every 5
Malfunction
# seconds) A/C Status Possible Causes
Name Indoor Heating o = Off
Display Indicator n = Illuminated
« = Blink
Decrease fre-
quency due to
All loads operate normally, Refer to malfunction
high tempera- Off 3s and
27 H0 n o « « while operation frequency analysis (overload, high
ture resistant blink 10 times
for compressor is decreased. temperature resistant)
during heating
operation
During cooling and drying
operation, compressor will
Off 3s and stop while indoor fan will Refer to malfunction
28 Failure startup LC o « o «
blink 11 times operate. During heating analysis
operation, the complete unit
will stop operation.
During cooling and drying
Malfunction of operation, compressor will
phase current Off 3s and stop while indoor fan will Replace outdoor control
29 U1 o « n o
detection circuit blink 13 times operate. During heating panel AP1
for compressor operation, the complete unit
will stop operation.
During cooling and drying
operation, compressor will
EEPROM mal- Off 3s and stop while indoor fan will Replace outdoor control
30 EE o o o n
function blink 15 times operate. During heating panel AP1
operation, the complete unit
will stop operation.
During cooling and drying
operation, compressor will
Charging Refer to the part three-
Off 3s and stop while indoor fan will
31 malfunction of PU o n o n charging malfunction
blink 17 times operate. During heating
capacitor analysis of capacitor
operation, the complete unit
will stop operation.
During cooling and drying
Malfunction of operation, compressor will
module tem- Off 3s and stop while indoor fan will Replace outdoor control
32 P7 o o n «
perature sensor blink 18 times operate. During heating panel AP1
circuit operation, the complete unit
will stop operation.
After the complete unit is
de-energized for 20 mins,
During cooling and drying check whether the ther-
operation, compressor will mal grease on the IPM
Module high
Off 3s and stop while indoor fan will Module of outdoor control
33 temperature P8 n o « n
blink 19 times operate. During heating panel AP1 is sufficient
protection
operation, the complete unit and whether the radiator
will stop operation. is inserted tightly. If its no
use, please replace control
panel AP1

76
Troubleshooting 18,000/24,000 btuh Units, cont.
Outdoor Unit
Indoor Unit Display
Display Method
Method
(repeated every 5
Malfunction
# seconds) A/C Status Possible Causes
Name
o = Off
Indoor Heating
n = Illuminated
Display Indicator
« = Blink
34 Malfunction of U3 Off 3s and o n n n During cooling and drying Supply voltage is unstable
voltage drop- blink 20 times operation, compressor will
ping for DC stop while indoor fan will
bus-bar operate. During heating
operation, the complete unit
will stop operation.

35 Voltage of DC PL Off 3s and o n n o During cooling and drying 1. Measure the voltage of
bus-bar is too blink 21 times operation, compressor will position L and N on wiring
low stop while indoor fan will board (XT), if the voltage is
operate. During heating higher than 150VAC, turn
operation, the complete unit on the unit after the supply
will stop operation. voltage is increase to the
normal range; 2. If the AC
input is normal, measure
the voltage of electrolytic
capacitor C on control
panel (AP1), if its normal,
theres malfunction for the
circuit, please replace the
control panel (AP1)
36 Limit/decrease EU n n n « All loads operate normally, Discharging after the
frequency due while operation frequency complete unit is de-ener-
to high tempera- for compressor is decreased. gized for 20 mins check on
ture of module whether the thermal grease
on IPM Module of out-
door control panel AP1 is
sufficient and whether the
radiator is inserted tightly.
If its no use, please replace
control panel AP1.
37 The four-way U7 n o « o If this malfunction occurs 1. Supply voltage is lower
valve is abnor- during heating operation, than AC175V; 2. Wiring
mal the complete unit will stop terminal 4V is loosened or
operation. broken; 3. 4V is damaged,
please replace 4V
38 Zero-crossing U9 n n « o During cooling and drying Replace outdoor control
malfunction of operation, compressor will panel AP1
outdoor unit stop while indoor fan will
operate. During heating
operation, the complete unit
will stop operation.
39 Limit/decrease FH n n n o All loads operate normally, Poor air-return in indoor
frequency due while operation frequency unit or fan speed is too low
to freezing for compressor is decreased.

77
Error Code Diagnostics
C5 Error Code

C5

Jumper Cap Malfunction 1. No jumper cap inserted on board


Status: 2. Jumper cap not fully seated
Wireless remote will not send command to 3. Jumper cap damaged
indoor unit. 4. Bad control board

Start Troubleshooting

Picture of jumper cap


Is there a jumper cap on the No Install a matching
controller? jumper cap

Yes
Yes

No Is system Yes
operating properly

Is the jumper cap Re-insert the jumper


inserted correctly? cap

Yes

No Is system Yes
operating properly

Replace the jumper


cap

Is system Yes
operating properly

No

Replace the main


control board

End Troubleshooting

78
Error Code Diagnostics
EE, EU, FH Error Codes

Fault & Status Possible Causes


EE

EEProm Malfuntion
Status:
During cooling & dehumidifying, indoor unit 1. Faulty outdoor control board, replace AP1
operates while other functions stop; During
heating operation, complete unit stops

EU

Decrease in Frequency due to over heating 1. After the unit is off for 20 minutes, check for
of Module sufficient thermal grease on IPM module of
Status: the outdoor control board and that is seated
All units operate with decrease in capacity tightly.
2. Faulty control board, replace

FH

Decrease frequency due to anti-freezing


1. Poor air return in indoor unit
Status:
2. Fan speed too slow
All units operate with decrease in capacity

79
Error Code Diagnostics
E1 - E3 Error Codes

Fault & Status Possible Causes


E1

High Pressure Protection of System


1. Refrigerant overcharge
Status:
2. Dirty outdoor coil
During cooling & dehumidifying, indoor unit
3. Blockage of airflow
operates while other functions stop; During
4. Outdoor ambient too high
heating operation, complete unit stops

E2

Antifreeze Protection
Status: 1. Poor air return in indoor unit
Cooling operation, compressor stops while 2. Fan speed abnormal
indoor fans runs. Heating operation, complete 3. Indoor coil dirty
unit stops

E3

Low Pressure Protection


Status:
Cooling operation, compressor stops while 1. Low refrigerant charge
indoor fans runs. Heating operation, complete
unit stops

80
Error Code Diagnostics
E4 Error Code

E4
High Discharge Temperature Protection of
1. Faulty outdoor temperature sensor
Compressor.
2. Refrigerant leak
Status:
3. Poor airflow of outdoor unit
Cooling operation, compressor stops while
4. Follow Troubleshooting procedure
indoor fans runs. Heating operation, complete
unit stops

Start Troubleshooting

Normal protection, outdoor


Yes
Is outdoor temperature above 127 0F ambient is higher than normal
parameters

Remove power, then restart after 20


minutes

Are indoor and outdoor coils clean No


Clean Coils
and free from obstructions?

Yes
1. Check fan for obstruction
Are indoor and outdoor fans No 2. Check resistance of fan
operating properly? leads and voltage to
motor
3. Check fan connections Outdoor Fan Connection
Yes

Replace AP1 control board


Replace fan

End Troubleshooting

81
Error Code Diagnostics
E5 - E6 Error Codes

Fault & Status Possible Causes


E5

Overcurrent Protection
1. Supply voltage is unstable
Status:
2. Supply voltage is too low
During cooling & dehumidifying, indoor unit
3. Coils are dirty
operates while other functions stop; During
4. Improper refrigerant charge
heating operation, complete unit stops

E6

Communication Failure
Status:
Cooling operation, compressor stops while 1. Refer to troubleshooting procedure next page
indoor fans runs. Heating operation, complete
unit stops

82
Error Code Diagnostics
E6 Error Code

E6

Communication Failure
Status: 1. Improper voltages
Cooling operation, compressor stops while 2. Mis-matched indoor and outdoor units
indoor fans runs. Heating operation, complete 3. Improper wiring between indoor and outdoor
unit stops units

Start Troubleshooting

No Check for proper wiring of


Did the unit operate normally before
indoor and outdoor units with
the error occurred?
unit wiring diagram

Are all connections


Yes
Check factory wiring of indoor and correct?
outdoor units
No

Repair wiring, fault is


detected with control Correct connections
board voltage Yes Is wiring damaged?

Yes
Yes No

No Did this correct the


Is system No Communication circuit Yes problem?
operating properly problem?
Replace outdoor Yes
Yes
No main board AP11

Replace indoor board No Is system


AP2 operating properly

Yes

End Troubleshooting

83
Error Code Diagnostics
E8 Error Code

E8

Overload System Protection Problem


Status: 1. Incorrect refrigerant charge
Cooling operation, compressor stops while 2. Metering device problem
indoor fans runs. Heating operation, complete 3. Compressor failure
unit stops

Start Troubleshooting
after unit is powered off for
20 minutes

Is the overload protector No


positioned and wired
correctly?
Compressor Overload

No Under normal ambient conditions, is


the resistance of the overload less
than 1000 ohms?

Replace Are the wires to the expansion


Overload No Correct wiring
valve connected per the
problem
wiring diagram?
Metering Device

Resistance between the first 4


pins and the 5th pin should be
less than 100 ohms

Replace coil of electronic Is system operating Yes


expansion valve normal?

No

Replace outdoor Check Refrigerant for


No Is system working
AP1 control leakage and proper
properly?
board charge

Yes

End Troubleshooting

84
Error Code Diagnostics
F1 - F5 Temperature Sensor Codes

See troubleshooting chart next page

Fault & Status Possible Causes


F1
Indoor ambient temperature sensor is open
1. Loose or bad contact of indoor temperature
or short circuited.
sensor
Status:
2. Sensor wire leads not properly connected
During cooling & dehumidifying, indoor unit
3. Faulty sensor, check readings with charts
operates while other functions stop; During
4. Main circuit board defective
heating operation, complete unit stops

F2
Indoor evaporator temperature sensor is
1. Loose or bad contact of indoor temperature
open or short circuited.
sensor
Status:
2. Sensor wire leads not properly connected
After reaching set-point, all components stop
3. Faulty sensor, check readings with charts
operation, cooling and heating modes
4. Main circuit board defective

F3
Outdoor ambient temperature sensor is open
1. Loose or bad contact of outdoor temperature
or short circuited.
sensor
Status:
2. Sensor wire leads not properly connected
Cooling operation, compressor stops while
3. Faulty sensor, check readings with charts
indoor fans runs. Heating operation, complete
4. Main circuit board defective
unit stops

F4
Outdoor condenser temperature sensor is
1. Loose or bad contact of outdoor temperature
open or short circuited.
sensor
Status:
2. Sensor wire leads not properly connected
Cooling operation, compressor stops while
3. Faulty sensor, check readings with charts
indoor fans runs. Heating operation, complete
4. Main circuit board defective
unit stops

F5
Outdoor discharge temperature sensor is 1. Loose or bad contact of outdoor temperature
open or short circuited. sensor, head of sensor should be inserted
Status: into the copper tubing
Cooling operation, compressor stops after 2. Sensor wire leads not properly connected
3 minutes while indoor fans runs. Heating 3. Faulty sensor, check readings with charts
operation, complete unit stops after operating 4. Main circuit board defective
for 3 minutes

85
Temperature Sensor Troubleshooting

Start Temperature Sensor


Troubleshooting

Is the sensor wire plug loose from Yes


the AP2 board?

Insert the plug correctly

Sensor Connections

No
Is problem corrected?

Is there a short circuit in the wire or Yes


sensor?

Replace sensor or correct


wire problem

No Yes
Is problem corrected?

Do the temperature sensor readings No


compare to the resistance table in Replace the sensor with
the Appendix? appropriate part number

Yes
Is problem corrected?

Replace the controller with the same


Yes
part number

End Troubleshooting

86
Error Code Diagnostics
F6 - F9 Temperature Sensor Codes

See troubleshooting chart next page

Fault & Status Possible Causes


F6

Decrease frequency due to overload.


Status:
1. Refer to “E8” troubleshooting procedures
All systems operate normal with decrease in
capacity

F7

Oil Return in Cooling Normal function

F8

Decrease frequency due to overcurrent.


Status: 1. Input voltage too low.
All systems operate normal with decrease in 2. System pressure is too high
capacity

F9
Decrease frequency due to high discharge
1. Cooling load is too great
air.
2. Outdoor ambient too high
Status:
3. Refrigerant undercharge
All systems operate normal with decrease in
4. Electronic expansion valve fault
capacity

87
Start-up Failure Troubleshooting
Lc - Start-up Failure

Start the unit after waiting


5 minutes

Are the compressor wires (UVW) No


connected properly?

Yes Repair Connection,


Is unit operating properly? Yes

No
Is refrigerant charge correct?

No

Charge Unit according to service


manual

Does unit startup Yes


normally
Compressor Terminals
No

Replace the controller AP1

Yes
Is problem corrected?

No

Replace Compressor

End Troubleshooting

88
Error Code Diagnostics
HC Error Code

HC

PFC (Power Factor Correction) Protection


Status: 1. Check for damage to the reactor and PFC
During cooling & dehumidifying, indoor unit capacitor of the outdoor unit
operates while other functions stop; During 2. Refer to troubleshooting procedure below
heating operation, complete unit stops

Start Troubleshooting

Check wiring of the reactor


(L) and PFC capacitor
(Outdoor Unit)

Are wires connected proper No Correct according Is problem Yes


with no short circuits? to circuit diagram. corrected?

Yes No
Remove the PFC Capacitor
and test resistance of the
two terminals.

Is the resistance Yes Replace the Is problem Yes


about zero? capacitor corrected?

No No
Disconnect the reactor wires & measure
the resistance between the two terminals
of the reactor

Is the reactor Yes Yes


Is problem
damaged or Replace the reactor
corrected?
shorted?

No
Replace the AP1
control panel

End Troubleshooting

89
Error Code Diagnostics
H0 - H3 Error Codes

Fault & Status Possible Causes


H0

Decrease frequency due to overload.


Status:
1. Refer to “E8” troubleshooting procedures
All systems operate normal with decrease in
capacity

H1

Defrosting
Status:
Defrosting will occur in heating mode. Normal function
Compressor will operate while indoor fan
stops.

H2

Static Dedusting Protection

H3
Overload Protection for Compressor
1. Wiring terminal OVC-COMP is loose. In
Status:
normal state the resistance should be less
During cooling mode, compressor will stop,
than 1 ohm,
indoor fan will run. Heating mode all units
2. Refer to “E4” troubleshooting procedures.
stop.

90
Error Code Diagnostics
H4 - H6 Error Codes

Fault & Status Possible Causes


H4

System is Abnormal
Status:
During cooling mode, compressor will stop, 1. Refer to “E8” troubleshooting procedures
indoor fan will run. Heating mode all units
stop.

H5

IPM Protection
Status:
During cooling mode, compressor will stop, 1. Refer to “H7” troubleshooting procedures
indoor fan will run. Heating mode all units
stop.

H6
1. Bad connection of DC motor feedback
terminal
Indoor Fan Motor will not run 2. Bad connection of DC motor control end
Status: 3. Check Fan Capacitor if in Use
Indoor fan, Outdoor fan & compressor will 4. Fan motor is stalling, check for obstructions
stop. Louver stops at present location. 5. Motor malfunction
6. Malfunction of main board

91
Error Code Diagnostics
H7 Error Code, continued on next page

H7

Desynchronizing of compressor
1. Check the resistance of the compressor
Status:
terminals and connections to the compressor
During cooling mode, compressor will stop,
2. Check for overcharge of refrigerant
indoor fan will run. Heating mode all units
3. Check for correct voltage
stop.

Troubleshooting Procedure for Synchronizing Fault after Unit is Started

Start Troubleshooting after unit


is powered off for 3 minutes

Are the compressor terminal No


connected properly?

Yes

Replace Control Board AP1


Compressor Terminals

Yes Correct wiring


Remove Malfunction?
problem

No

Replace Compressor

End Troubleshooting

92
Error Code Diagnostics
H7 Error Code, continued

H7

Desynchronizing of compressor
1. Check the resistance of the compressor
Status:
terminals and connections to the compressor
During cooling mode, compressor will stop,
2. Check for overcharge of refrigerant
indoor fan will run. Heating mode all units
3. Check for correct voltage
stop.

Troubleshooting Procedure for Synchronizing Fault During Operation

Start Troubleshooting

Is the outdoor fan working No Are wire connections


Wire per diagram.
properly? proper?

Yes
Yes

Replace Fan Fan Operating Yes


Are there any airflow obstructions?
Capacitor C1 Properly?

Yes

No Replace Outdoor Fan Yes


Improve airflow
Motor?

No Correct voltage
Is input voltage normal? problem

Yes

No Charge per
Is unit overcharged?
installation manual

Replace Control Board No


Malfunction corrected Replace Compressor
AP1

Yes

End Troubleshooting

93
Error Code Diagnostics
U1, U3, U5, U7, U9 Error Codes

Fault & Status Possible Causes


U1

Compressor Phase Detection Error


Status:
During cooling mode, compressor will stop, 1. Replace outdoor control panel AP1
indoor fan will run. Heating mode all units
stop.

U3

DC Bus-Bar Voltage Unstable


Status:
During cooling mode, compressor will stop, 1. Supply voltage is unstable
indoor fan will run. Heating mode all units
stop.

U5

Circuit Board Malfunction on Outdoor Unit


Status:
During cooling mode, compressor will stop, 1. Replace outdoor control panel AP1
indoor fan will run. Heating mode all units
stop.

U7

1. Supply voltage is too low


Reversing Valve Malfunction
2. Wiring terminal on reversing valve is loose or
Status:
broken
During heating mode, complete unit will stop
3. Replace reversing valve

U9

Zero crossing, malfunction of Outdoor Unit


Status:
During cooling mode, compressor will stop, 1. Replace outdoor control panel AP1
indoor fan will run. Heating mode all units
stop.

94
Error Code Diagnostics
PH, PL, P5, P7, P8 Error Codes

Fault & Status Possible Causes


PH
1. Measure the voltage on “L” & “N” on line
High DC Bus-Bar Voltage
voltage, if it is higher then 265vac, correct
Status:
high voltage.
During cooling mode, compressor will stop,
2. If AC voltage is normal, measure the voltage
indoor fan will run. Heating mode all units
on the electrolytic capacitor on control panel
stop.
AP1, if it is normal replace the AP1 board.

PL
1. Measure the voltage on “L” & “N” on line
Low DC Bus-Bar Voltage
voltage, if it is lower then 200vac, correct
Status:
incoming voltage.
During cooling mode, compressor will stop,
2. If AC voltage is normal, measure the voltage
indoor fan will run. Heating mode all units
on the electrolytic capacitor on control panel
stop.
AP1, if it is normal replace the AP1 board.

P5

Overcurrent Protection of Compressor Phase


Current
1. Refer to “H7” troubleshooting
Status:
During heating mode, complete unit will stop

P7

Module Temperature Sensor Circuit Failure


Status:
During cooling mode, compressor will stop, 1. Replace outdoor control panel AP1
indoor fan will run. Heating mode all units
stop.

P8

Module High Temperature Protection 1. After unit is de-energized for 20 minutes,


Status: check for proper thermal grease on IPM
During cooling mode, compressor will stop, module of outdoor control panel AP1 and
indoor fan will run. Heating mode all units contact is good. If this is OK, replace AP1
stop. control module of outdoor unit.

95
Error Code Diagnostics
H7 Error Code, continued on next page

PU

Charging Malfunction of Capacitor


1. Improper input voltage
Status:
2. Poor connection on reactor
During cooling mode, compressor will stop,
3. Reactor damaged
indoor fan will run. Heating mode all units
4. Bad AP1 control board
stop.

Start Troubleshooting after unit


is powered on for 1 minute

Use a DC voltmeter to
measure the voltage
across the terminals of the
electrolytic capacitor

Yes Replace AP1 circuit


Voltage higher than 200v
board

No

No Restart the unit, Yes


Is the input AC voltage Correct input AC
is the malfunction
between 201VAC & 250VAC? power supply to unit
corrected?

Yes No

Shut down power and wait 20


minutes or connect a DC voltmeter
to the electrolytic capacitor until the
voltage is less than 20 v

Check the connections of the


reactor (L) in wiring diagram

No Connect wiring Restart the unit, Yes


I reactor wiring normal? according to the wring is the malfunction
diagram corrected?
Yes
No
Replace AP1 circuit board

End Troubleshooting

96
Change for Life

Service Manual
Models: GWH09MA-K3DNA3L GWH12MA-K3DNB7L
GWH09MA-K3DNA4L GWH12MA-K3DNC9L
GWH09MA-K3DNB7L GWH12MA-K3DND3L
GWH09MA-K3DND3L (Refrigerant:R410A)
GWH09MA-K3DNC9L
GWH09MA-K3DNB3L
GWH12MA-K3DNA3L
GWH12MA-K3DNB3L

GREE ELECTRIC APPLIANCES,INC.OF ZHUHAI


Service Manual

9. Maintenance
9.1 Malfunction Analysis
Note: When replacing the controller, be sure to insert the wire jumper into the new controller, otherwise the unit will display C5

Measure insulation resistance


The breaker trips at once when it
to ground to see if there is any
is set to “ON”.
Trip of breaker or leakage.
blow of fuse
The circuit or the part of the air
conditioner has malfunction.
They heat and break the insula-
The breaker trips in few minutes tion and lead to short circuit or
when it is set to “ON”. creepage. Measure the insula-
tion resistance or eliminate the
malfunction one by one. If the
breaker itself has malfunction,
then replace the breaker.
Air conditioner can not

No power Check power supply circuit.


The air condi-
tioner does not Check if the plug is properly
Power plug is not well plugged in
react after it is plugged in and make the loose
and poor connection.
start up

powered ( after contact firm.


the plug is
inserted, the Fuse of controller burnt out Change controller fuse
buzzer does not
sound and the Fasten the wiring; measure the
remote startup The transformer connection is
output voltage of the trans-
has no loose or has bad contact or the
former , if it is incorrect, change
response) transformer has malfunction.
the transformer.

Controller is broken Check remote controller

Remote controller is short of power Change batteries

The remote
First, press the manual switch
controller does
button AUTO,if there is no
not receive
Remote controller malfunction response,check based on the
signals (after it
above methods. If it runs nor-
is powered, the
mally after pressing the button,
buzzer will Receiver loose or poor connection check again whether the instal-
sound, unless it
lation position and the connec-
has
tion wire of the reception head
malfunction) Receiver is broken
is correct. If it is correct,then re-
place the receiver or the remote
controller.

Check the voltage. If it is lower than 10% of


Power voltage is too low the rated voltage, check the cause, improve
the power supply condition and add the sta-
bilized voltage power supply.

30 Installation and Maintenance


Service Manual

Improper set of temperature Adjust set temperature

If cooling (heating) load is Check the forecasted load of cooling (heating)


proper

Check and fill the leakage, then


The refrigerant has leakage or is
vacuumize it and supplement the re-
insufficient
frigerant as required
Leakage between the high pres-
sure and the low pressure in- Replace the compressor
Malfunction of
side the compressor
refrigerant
flow Malfunction of four-way valve Replace the four-way valve

Local block of capillary Replace the capillary


Poor COOL(HEAT) operation

Judge whether the system is blocked by


observing the condensation of evapora-
Blockage of cooling system
tor and the pressure value of the high
pressure manometer and take measures
to deal with the system.

Heat insulation for the connection Make sure that heat insulation for the thick and thin pipes
pipes of the indoor unit and the out-
is good. Heat insulation must also be provided for the
door unit is bad.
joint andthe exposed part of the copper pipe .

Block of outdoor heat ex- Clean the dust accumulated on the surface of
changer the heat exchanger.

Clean the filter


Air filter were blocked

To set the fan speed to high or


Fan speed was set too slow
Air circulation middle speed
is insufficient
Capacitor Replace the capaci-
Fan rotation speed becomes damage tor
low
Motor damage Replace the motor

The installation position of the Good ventilation must be provided for the
outdoor unit is not appropriate. installation position of the outdoor unit.

Properly install the rainproof plate or the sunproof plate. If the


The outdoor temperature is too high.
maximum cool air still can not meet the requirement, it is sug-
gested to replace the air conditioner.

The air tightness is not enough. People


Keep certain air tightness indoors, try not to use
come in and out too frequently. There
electricalappliance with large quantity of heat
are heating devices indoors.

Installation and Maintenance 31


Service Manual

Improper set of temperature Adjust set temperature

If cooling (heating) load is Check the forecasted load of cooling (heating)


proper

Check and fill the leakage, then


The refrigerant has leakage or is
vacuumize it and supplement the re-
insufficient
frigerant as required
Leakage between the high pres-
sure and the low pressure in- Replace the compressor
Malfunction of
side the compressor
refrigerant
flow Malfunction of four-way valve Replace the four-way valve

Local block of capillary Replace the capillary


Poor COOL(HEAT) operation

Judge whether the system is blocked by


observing the condensation of evapora-
Blockage of cooling system
tor and the pressure value of the high
pressure manometer and take measures
to deal with the system.

Heat insulation for the connection Make sure that heat insulation for the thick and thin pipes
pipes of the indoor unit and the out-
is good. Heat insulation must also be provided for the
door unit is bad.
joint andthe exposed part of the copper pipe .

Block of outdoor heat ex- Clean the dust accumulated on the


changer surface of the heat exchanger.

Air filter were blocked Clean the filter

To set the fan speed to high or


Fan speed was set too slow
Air circulation middle speed
is insufficient
Capacitor Replace the capaci-
Fan rotation speed becomes damage tor
low
Motor damage Replace the motor

The installation position of the Good ventilation must be provided for the
outdoor unit is not appropriate. installation position of the outdoor unit.

Properly install the rainproof plate or the sunproof plate. If the


The outdoor temperature is too high.
maximum cool air still can not meet the requirement, it is sug-
gested to replace the air conditioner.

The air tightness is not enough. People


Keep certain air tightness indoors, try not to use
come in and out too frequently. There
electricalappliance with large quantity of heat
are heating devices indoors.

32 Installation and Maintenance


Service Manual

The torque of the swing motor is not


enough

First, check whether the connection is


The swing fan Wrong connection
wrong. If no, replace the parts
does not run.
The controller is damaged(IC2003 is
damaged, the swing relay can not
close, etc)

Controller malfunction (IC2003


broken, creepage of parallel capaci- Change controller
In cool, heat tor of relay loop, relay is broken etc.)
mode, the
outdoor unit Wire loose or wrong connection Correctly wire according to the drawing
and compres-
sor will not run.
Improper setting of temperature Adjust setting temp.

Drainage pipe blocked or broken Change drainage pipe


Water leakage
Wrap of refrigerant pipe joint is not Re-wrap and make it tight.
close enough.

Fan of indoor unit contacts other parts Adjust fan location

Foreign object in indoor unit Take out the foreign object

Compressor shakes too much Adjust support washer of compressor, and


tighten loosen screws

Abnormal sound
Touch of pipeline of outdoor unit Separate the touching pipeline.
and shake

1. Tighten connect screw.


Touch of inner plates
2. Stick absorbing clay between plates.

Louver of outdoor unit touched outer


case. Adjust location of louver.

Abnormal sound inside compressor Change compressor

Installation and Maintenance 33


Service Manual

9.2 Flashing LED of Indoor/Outdoor Unit and Primary Judgement


Display Method of Outdoor
Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator

During cooling and drying Possible reasons:


High operation, except indoor 1. Refrigerant was superabundant;
OFF 3s
pressure fan operates, all loads stop 2. Poor heat exchange (including
1 E1 and blink
protection of operation.
once
system During heating operation, the and bad radiating environment );
complete unit stops. Ambient temperature is too high.
During cooling and drying
OFF 3S OFF 3S 1. Poor air-return in indoor unit;
Antifreezing operation, compressor and
2 E2 and blink and blink 2. Fan speed is abnormal;
protection outdoor fan stop while indoor
twice 3 times 3. Evaporator is dirty.
fan operates.
1.Low-pressure protection
OFF 3S
System block OFF 3S The Dual-8 Code Display will 2.Low-pressure protection of
and
3 or refrigerant E3 and blink show E3 until the low pressure system
blink
leakage 3 times switch stop operation. 3.Low-pressure protection of
9 times
compressor
High During cooling and drying
discharge OFF 3S OFF 3S operation, compressor and Please refer to the malfunction
4 temperature E4 and blink and blink outdoor fan stop while indoor analysis (discharge protection,
protection of 4 times 7 times fan operates. During heating overload).
compressor operation, all loads stop.
During cooling and drying
OFF 3S 1. Supply voltage is unstable;
OFF 3S operation, compressor and
Overcurrent and blink 2. Supply voltage is too low and
5 E5 and blink outdoor fan stop while indoor
protection 5 load is too high;
5 times fan operates. During heating
times 3. Evaporator is dirty.
operation, all loads stop.
During cooling operation,
OFF 3S
Communi- compressor stops while
and blink Refer to the corresponding
6 cation E6 OFF indoor fan motor operates.
6 malfunction analysis.
Malfunction During heating operation, the
times
complete unit stops.

During cooling operation:


High OFF 3S
OFF 3S compressor will stop while Refer to the malfunction analysis
temperature and blink
7 E8 and blink indoor fan will operate. (overload, high temperature
resistant 8
6 times During heating operation, the resistant).
protection times
complete unit stops.

During cooling and drying


OFF 3S OFF 3S operation, compressor will stop
EEPROM Replace outdoor control panel AP1
8 EE and blink and blink while indoor fan will operate;
malfunction
15 times 11 times During heating operation, the
complete unit will stop

Discharging after the complete unit


Limit/ is de-energized for 20mins, check
decrease whether the thermal grease on
OFF 3S OFF 3S All loads operate normally,
frequency IPM Module of outdoor control
9 EU and blink and blink while
due to high
6 times 6 times operation frequency for
temperature the radiator is inserted tightly.
compressor is decreased
of module If its no use, please replace control
panel AP1.
1. No jumper cap insert on
mainboard.
Malfunction OFF 3S Wireless remote receiver and
2. Incorrect insert of jumper cap.
10 protection of C5 and blink button are effective, but can
3. Jumper cap damaged.
jumper cap 15 times not dispose the related
4. Abnormal detecting circuit of
command
mainboard.

34 Installation and Maintenance


Service Manual

Display Method of Outdoor


Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator

When the outdoor unit receive


OFF 3S OFF 3S signal of Gathering refrigerant
Gathering
11 Fo and blink and blink ,the system will be forced to Nominal cooling mode
refrigerant
1 times 1 times run under cooling mode for
gathering refrigerant
1. Loosening or bad contact of
indoor ambient temp. sensor and
Indoor During cooling and drying
mainboard terminal.
ambient operation, indoor unit operates
OFF 3S 2. Components in mainboard fell
temperature while other loads will stop;
12 F1 and blink down leads short circuit.
sensor is during heating operation,
once 3. Indoor ambient temp. sensor
open/short the complete unit will stop
damaged.(check with sensor
circuited operation.
resistance value chart)
4. Mainboard damaged.
1. Loosening or bad contact of
Indoor
AC stops operation once evaporator temp. sensor and
Indoor
reaches the setting mainboard terminal.
evaporator 2. Components on the mainboard
OFF 3S temperature. Cooling, drying:
temperature fall
13 F2 and blink internal fan motor stops
sensor is down leads short circuit.
twice operation while other loads
open/short 3. Indoor evaporator temp. sensor
stop operation; heating: AC damaged.(check temp. sensor
circuited
stop operation value
chart for testing)
4. Mainboard damaged.
Outdoor During cooling and drying
OFF 3S Outdoor temperature sensor
ambient operating, compressor stops
OFF 3S and hasnt been connected well or
temperature while indoor fan operates;
14 F3 and blink blink is damaged. Please check it by
sensor is During heating operation,
3 times 6 times referring to the resistance table for
open/short the complete unit will stop
temperature sensor)
circuited operation
Outdoor During cooling and drying
Outdoor temperature sensor
condenser OFF 3S operation, compressor stops
OFF 3S hasnt been connected well or
temperature and while indoor fan will operate;
15 F4 and blink is damaged. Please check it by
sensor is blink During heating operation,
4 times referring to the resistance table for
open/short 5 times the complete unit will stop
temperature sensor)
circuited operation.
During cooling and drying 1.Outdoor temperature sensor
Outdoor operation, compressor will sop hasnt been connected well or is
discharge OFF 3S after operating for about 3 damaged. Please check it by
OFF 3S
temperature and mins, referring to the resistance table for
16 F5 and blink
sensor is blink while indoor fan will operate; temperature sensor)
5 times
open/short 7 times During heating operation, the 2.The head of temperature sensor
circuited complete unit will stop after hasnt been inserted into the copper
operating for about 3 mins. tube
Limit/
OFF 3S OFF 3S All loads operate normally,
decrease Refer to the malfunction analysis
and blink and while
17 frequency F6 (overload, high temperature
for 6 blink operation frequency for
due to resistant)
times 3 times compressor is decreased
overload

Decrease OFF 3S All loads operate normally,


OFF 3S The input supply voltage is too low;
frequency and while
18 F8 and blink System pressure is too high and
due to blink operation frequency for
8 times overload
overcurrent once compressor is decreased

Installation and Maintenance 35


Service Manual

Display Method of Outdoor


Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator
Decrease Overload or temperature is too
OFF 3S All loads operate normally,
frequency OFF 3S high;
and while
19 due to F9 and blink
blink operation frequency for
high air 9 times Malfunction of electric expansion
twice compressor is decreased
discharge valve (EKV)
Limit/
decrease OFF 3S All loads operate normally,
OFF 3S OFF 3S
and Poor air-return in indoor unit or fan
20 frequency FH and blink and blink while operation frequency for
blink speed is too low
due to 2 times 2 times compressor is decreased
4 times
antifreezing

1. Measure the voltage of position


L and N on wiring board (XT), if the
During cooling and drying voltage is higher than 265VAC, turn
OFF 3S operation, compressor will stop on the unit after the supply voltage
Voltage for OFF 3S is increased to the normal range.
and while indoor fan will operate;
21 DC bus-bar PH and blink 2.If the AC input is normal,
blink During heating operation, the measure the voltage of electrolytic
is too high 11 times
13 times complete unit will stop capacitor C on control panel (AP1),
operation. if its normal, theres malfunction
for the circuit, please replace the
control panel (AP1)
1. Measure the voltage of position
L and N on wiring board (XT), if the
voltage is higher than 150VAC,
turn on the unit after the supply
During cooling and drying voltage is increased to the normal
OFF 3S
Voltage of OFF 3S operation, compressor will stop range.
and
22 DC bus-bar PL and blink while indoor fan will operate;
blink
is too low 21 times During heating operation, the 2.If the AC input is normal,
12 times measure the voltage of electrolytic
complete unit will stop
capacitor C on control panel (AP1),
if its normal, theres malfunction
for the circuit, please replace the
control panel (AP1)

(during (during
Compressor blinking, blinking,
Min ON ON Showing during min. cooling or
23 P0
frequence in 0.25s 0.25s min. heating test
test state and OFF and OFF
0.25s) 0.25s)

(during (during
Compressor blinking, blinking,
rated ON ON Showing during nominal cooling or
24 P1
frequence in 0.25s 0.25s nominal heating test
test state and OFF and OFF
0.25s) 0.25s)

(during (during
Compressor blinking, blinking,
maximum ON ON Showing during max. cooling or
25 P2
frequence in 0.25s 0.25s max. heating test
test state and OFF and OFF
0.25s) 0.25s)

36 Installation and Maintenance


Service Manual

Display Method of Outdoor


Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator
(during (during
Compressor blinking, blinking,
intermediate ON ON Showing during middle cooling or
26 P3
frequence in 0.25s 0.25s middle heating test
test state and OFF and OFF
0.25s) 0.25s)

During cooling and drying


Overcurrent Refer to the malfunction
operation, compressor will stop
protection of OFF 3S analysis (IPM protection, loss
while indoor fan will operate;
27 phase P5 and blink of synchronism protection and
During heating operation, the
current for 15 times overcurrent protection of phase
complete unit will stop
compressor current for compressor.
operation.

During cooling and drying


Charging OFF 3S operation, compressor will stop
malfunction and blink Refer to the part three—charging
28 PU while indoor fan will operate;
of capacitor 17 times malfunction analysis of capacitor
During heating operation, the
complete unit will stop

Malfunction During cooling and drying


OFF 3S operation, compressor will stop
of module
29 P7 and blink while indoor fan will operate; Replace outdoor control panel AP1
temperature 18 times During heating operation, the
sensor circuit complete unit will stop

After the complete unit is de-


energized for 20mins, check
During cooling operation, whether the thermal grease on IPM
Module high OFF 3S compressor will stop while Module of outdoor control panel
30 temperature P8 and blink indoor fan will operate;
protection 19 times During heating operation, the
complete unit will stop radiator is inserted tightly. If its no
use, please replace control panel
AP1.
Decrease
frequency
due to high All loads operate normally,
OFF 3S Refer to the malfunction analysis
temperature while
31 H0 and blink (overload, high temperature
resistant operation frequency for
10 times compressor is decreased resistant)
during
heating
operation

Static OFF 3S
32 dedusting H2 and blink
protection twice

During cooling and drying 1. Wiring terminal OVC-COMP


operation, compressor will stop is loosened. In normal state, the
Overload OFF 3S OFF 3S
while indoor fan will operate; resistance for this terminal should
33 protection for H3 and blink and blink
During heating operation, the be less than 1ohm.
compressor 3 times 8 times
complete unit will stop 2.Refer to the malfunction analysis (
operation. discharge protection, overload)

Installation and Maintenance 37


Service Manual

Display Method of Outdoor


Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator
During cooling and drying
operation, compressor will stop
OFF 3S OFF 3S Refer to the malfunction analysis
System is while indoor fan will operate;
34 H4 and blink and blink (overload, high temperature
abnormal During heating operation, the
4 times 6 times resistant)
complete unit will stop
operation.
During cooling and drying
Refer to the malfunction
operation, compressor will stop
OFF 3S OFF 3S analysis (IPM protection, loss
IPM while indoor fan will operate;
35 H5 and blink and blink of synchronism protection and
protection 5 times 4 times During heating operation, the
overcurrent protection of phase
complete unit will stop
current for compressor.
operation.

Module OFF 3S OFF 3S


36 temperature H5 and blink and blink
is too high 5 times 10 times

1. Bad contact of DC motor


feedback terminal.
Internal fan motor, external fan 2. Bad contact of DC motor
Internal motor OFF 3S motor, compressor and electric control end.
37 (fan motor) do H6 and blink heater stop operation,guide
3. Fan motor is stalling.
not operate 11 times louver stops at present
location. 4. Motor malfunction.
5. Malfunction of mainboard rev
detecting circuit.
During cooling and drying Refer to the malfunction
Desynchro- OFF 3S operation, compressor will stop analysis (IPM protection, loss
while indoor fan will operate;
38 nizing of H7 and blink of synchronism protection and
During heating operation, the
compressor 7 times complete unit will stop overcurrent protection of phase
operation. current for compressor.
During cooling and drying
OFF 3S OFF 3S operation, compressor will stop
PFC while indoor fan will operate;
39 HC and blink and blink Refer to the malfunction analysis
protection During heating operation, the
6 times 14 times complete unit will stop
operation.

Outdoor DC OFF 3S DC fan motor malfunction or


OFF 3S Outdoor DC fan motor
and
40 fan motor L3 and blink malfunction lead to compressor system blocked or the connector
blink
malfunction 23 times stop operation, loosed
14 times

compressor stop operation and


OFF 3S OFF 3S Outdoor fan motor will stop To protect the electronical
power
41 L9 and blink and blink 30s latter , 3 minutes latter components when detect high
protection
20 times 9 times fan motor and compressor will power
restart

Indoor unit
OFF 3S OFF 3S
and outdoor compressor and Outdoor fan Indoor unit and outdoor unit doesn't
42 LP and blink and blink
unit doesn't motor can’t work match
19 times 16 times
match
During cooling and drying
operation, compressor will stop
OFF 3S
Failure start- while indoor fan will operate;
43 LC and blink Refer to the malfunction analysis
up During heating operation, the
11 times
complete unit will stop
operation.

38 Installation and Maintenance


Service Manual

Display Method of Outdoor


Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator

Malfunction of During cooling and drying


phase current OFF 3S operation, compressor will stop
44 detection U1 and blink while indoor fan will operate; Replace outdoor control panel AP1
circuit for 13 times During heating operation, the
compressor complete unit will stop

During cooling and drying


Malfunction of
OFF 3S operation, compressor will stop
voltage
45 U3 and blink while indoor fan will operate; Supply voltage is unstable
dropping for 20 times During heating operation, the
DC bus-bar
complete unit will stop

During cooling and drying


operation, the compressor will
Malfunction Theres circuit malfunction on
OFF 3S stop while indoor fan will
of complete outdoor units control panel AP1,
46 U5 and blink operate;
units current please replace the outdoor units
13 times During heating operating,
detection control panel AP1.
the complete unit will stop
operation.

1.Supply voltage is lower than


If this malfunction occurs AC175V;
The four-way OFF 3S during 2.Wiring terminal 4V is loosened or
47 valve is U7 and blink
heating operation, the complete broken;
abnormal 20 times
unit will stop operation. 3.4V is damaged, please replace
4V.

Zero- During cooling operation,


OFF 3S compressor will stop while
crossing
48 U9 and blink indoor fan will operate; during Replace outdoor control panel AP1
malfunction of 18 times heating,the complete unit will
outdoor unit stop operation.

Frequency OFF 3S
49 limiting and blink
(power) 13 times

Compressor OFF 3S
50 is open- and blink
circuited once

The
temperature OFF 3S
51 for turning and blink
on the unit is 8 times
reached

Frequency
OFF 3S
limiting
52 and blink
(module 11 times
temperature)

Installation and Maintenance 39


Service Manual

Display Method of Indoor Unit Display Method of Outdoor Unit


Indicator Display (during Indicator has 3 kinds of display
Malfunction Dual-8 blinking, ON 0.5s and OFF status and during blinking, ON
NO. A/C status Possible Causes
Name Code 0.5s) 0.5s and OFF 0.5s
Display Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator

Normal
53 communica- continously
tion

OFF 3S Defrosting will occur in


and blink
once heating
OFF 3S mode. Compressor will
(during
54 Defrosting and blink Its the normal state
blinking, operate
twice
ON 10s while indoor fan will stop
and OFF
0.5s) operation.

Operation 1. Discharging speed of


Zero-crossing
of remote capacitor is slow, which lead
inspection Flash 17
controller or to wrong judgement of
55 circuit malfun- U8 times
control controller.
ction of the every 3s Refer to maintenance flowchart
IDU fan motor panel is
available, Zero-crossing detection
but the unit circuit of main board is
won’t act. abnormal

40 Installation and Maintenance


Service Manual

Installation and Maintenance 41


Service Manual

Analysis or processing of some of the malfunction display:


1. Compressor discharge protection
Possible causes: shortage of refrigerant; blockage of air filter; poor ventilation or air flow short pass for condenser; the system has
noncondensing gas (such as air, water etc.); blockage of capillary assy (including filter); leakage inside four-way valve causes incorrect
operation; malfunction of compressor; malfunction of protection relay; malfunction of discharge sensor; outdoor temperature too high.
Processing method: refer to the malfunction analysis in the above section.
2. Low voltage overcurrent protection
Possi ble cause: Sudden drop of supply voltage.
3. Communication malfunction
Processing method: Check if communication signal cable is connected reliably.
4. Sensor open or short circuit
Processing method: Check whether sensor is normal, connected with the corre sponding position on the controller and if damage of lead
wire is found.
5. Compressor over load protection
Possible causes: insufficient or too much refrigrant; blockage of capillary and increase of suction temp.; improper running of compressor,
burning in or stuck of bearing, damage of discharge valve; malfunction of protector.
Processing method: adjust refrigerant amount; replace the capillary; replace the compressor; use universal meter to check if the
contactor of compress or is fine when it is not overheated, if not replace the protector.
6. System malfunction
i.e.overload protection.When tube temperature(Check the temperature of outdoor heat exchanger when cooling and check the
temperatur e of indoor heat exchanger when heating) is too high, protectionwill beactivated.
Possi ble causes: Outdoor temperature is too high when cooling; insufficient outdoor air circulation; refrigerant flow malfunction.
please refer to the malfunction analysis in the previous section for handling method .
7. IPM module protection
Processing method:Once the module malfunction happens,if it persists for a long time and can not be selfcanceled, cut off the power and
turn off the unit,and then re-energize the unit again after about 10 min.After repeating the procedure for sever times, if the malfunction
still exists,replace the module.

42 Installation and Maintenance


Service Manual

9.3 How to Check Simply the Main Part


Indoor Unit
(1) Malfunction of Temperature Sensor F1, F2
Main detection points:
● Is the wiring terminal between the temperature sensor and the controller loosened or poorly contacted?
● Is there short circuit due to trip-over of the parts?
● Is the temperature sensor broken?
● Is mainboard broken?
Malfunction diagnosis process:
Troubleshooting for
F1,F2 malfunction

Is
the wiring terminal between the
temperature sensor and the controller yes
loosened or poorly contacted?

Insert the temperature


sensor tightly

no
Is malfunction
no eliminated

Is there short circuit due to trip-over of yes


the parts?

Make the parts upright

no

Is malfunction
no yes
eliminated

Is the
temperature sensor normal according
to the Resistance no
Table?

Replace it with a
temperature sensor
with the same model

yes
yes
no Is malfunction
removed

Replace the mainboard


with the same model.
yes

End

Installation and Maintenance 43


Service Manual
2. Malfunction of Blocked Protection of IDU Fan Motor H6
(2) Malfunction of Blocked Protection of IDU Fan Motor H6
Main.detection.points:
Main detection points:
ƽSmoothlyIs.the.control.terminal.of.PG.motor.connected.tightly?
● Is the control terminal of PG motor connected tightly?
ƽSmoothlyIs.the.feedback.interface.of.PG.motor.connected.tightly?
● Is the feedback interface of PG motor connected tightly?
ƽThe.fan.motor.can't.operate.˛
● TheƽThe.motor.is.broken?
fan motor can't operate ?
● TheƽDetectioncircuit.of.the.mainboard.is.
motor is broken? .abnormal?
● Detectioncircuit of the mainboard is defined abnormal?
Malfunction.diagnosis.process:
Malfunction diagnosis process:
Start

While power is
off stir the blade with a tool
to see whether the blade rotates no
smoothly
Tighten the screw; reassemble the blade, motor
and shaft bearing rubber base sub-assy to make
yes sure there is no foreign object between them

no Is malfunction yes
eliminated

Check if the connection of PG


motor feedback terminal is firm.
no

Insert the control


terminal of PG
motor tightly
yes
Is malfunction
no eliminated yes

Check if the connection


of PG motor control
no
terminal is firm.
Reinstall the blade and
motor correctly

yes
no Is malfunction
eliminated yes

Turn on the
unit again ; measure whether the output
voltage on control terminal for PG motor
is more than 50V within 1 min after the yes
louvers are opened
yes

yes Is the motor


started up

no no
Measure the voltage of this foot to neutral
wire on the mainboard
Replace PG motor

Is malfunction
no eliminated yes

Replace the mainboard


with the same model.

End

44 Installation and Maintenance


Service Manual

(3) Malfunction of Protection of Jumper Cap C5


Main detection points:
● Is there jumper cap on the mainboard?
● Is the jumper cap inserted correctly and tightly?
● The jumper is broken?
● Detectioncircuit of the mainboard isdefined abnormal?
Malfunction diagnosis process:

Troubleshooting for C5
malfunction

Is there jumper cap on the Appearance of


no
mainboard? the jumper cap

Assemble the jumper


cap with the same
model

yes

no Is malfunction
eliminated

Is
the jumper cap inserted no
correctly and
tightly ?
Insert the
jumper cap
tightly

yes
no Is malfunction yes
eliminated

Replace the jumper cap


with the same model

yes

Is malfunction yes
eliminated

no

Replace the mainboard


with the same model.

End

Installation and Maintenance 45


Service Manual

(4) Malfunction of Zero-crossing Inspection Circuit Malfunction of the IDU Fan Motor U8
Main detection points:
ƽInstant energization afte de-energization while the capacitordischarges slowly?
ƽ
Malfunction diagnosis process:

Troubleshooting
for U8 malfunction

Turn power off


for 1minute,the
turn back on

The unit returns to normal.


U8 is still Conclusion:U8 is displayed due
No
displayed to power off/on while the
capacitor discharges slowly.

Yes

The zero-cross detection


circuit of the mainboard is
defined abnormal.Replace
the mainboard with the same
model

End

46 Installation and Maintenance


Service Manual

Outdoor Unit
(1) Capacitor charge fault (Fault with outdoor unit) (AP1 below refers to the outdoor control panel)
Main Check Points:
●Use AC voltmeter to check if the voltage between terminal L and N on the wiring board is within 210VAC~240VAC.
●Is the reactor (L) correctly connected? Is the connection loose or fallen? Is the reactor (L) damaged?
Fault diagnosis process:
Troubleshooting for
F1,F2 malfunction

Is
the wiring terminal between the
temperature sensor and the controller yes
loosened or poorly contacted?

Insert the temperature


sensor tightly

no
Is malfunction
no eliminated

Is there short circuit due to trip-over of yes


the parts?

Make the parts upright

no

Is malfunction
no yes
eliminated

Is the
temperature sensor normal according
to the Resistance no
Table?

Replace it with a
temperature sensor
with the same model

yes
yes
no Is malfunction
removed

Replace the mainboard


with the same model.
yes

End

Installation and Maintenance 47


Service Manual

(2) IPM Protection, Out-of-step Fault, Compressor Phase Overcurrent (AP1 below refers to the outdoor control
panel)
Main check points:
●Is the connection between control panel AP1 and compressor COMP secure? Loose? Is the connection in correct order?
●Is the voltage input of the machine within normal range? (Use AC voltmeter to measure the voltage between terminal L and N on the
wiring board XT)
●Is the compressor coil resistance normal? Is the insulation of compressor coil against the copper tube in good condition?
●Is the working load of the machine too high? Is the radiation good?
I●s the charge volume of refrigerant correct?
Fault diagnosis process:
Energize and
switch on

Use AC voltmeter If the voltage


to measure the Check the supply
IPM protection between terminal L
occurs after the voltage between and N on wiring voltage and
machine has run for Y terminal L and N N restore it to
board XT is within
a period of time? on the wiring 210VAC~250VAC? 210VAC~250VAC
board XT)

Restart the unit. Before


Voltage between protection occurs,
use DC voltmeter to If the unit can
Y the two ends of celectrolytic measure the voltage N Y
capacitor is between the two work
higher than ends of electrolytic normally?
capacitor on control
250V panel AP1
Please confirm:
1. If the indoor and N
outdoor heat
exchangers are Stop the unit and Reconnect the
dirty? If they are disconnect the power capacitor C2 according
obstructed by other supply. Then, check The connection to Electrical Wiring
objects which affect the connection of of capacitor C2 Y Diagram. Then,
the heat exchange capacitor C2 Restart the
of indoor and according to Electrical is loose.
outdoor unit. Wiring Diagram. unit.
2. If the indoor and N
outdoor fans are
working normally?
3. If the environment Remove the wires Stop the unit and
temperature is too on the two ends of disconnect the power
high, resulting in capacitor C2. Then, supply. Wait 20 minutes,
that the system use capacitance or use DC voltmeter to If the unit can
pressure is too high meter to measure measure the voltage N work normallv? Y
and exceeds the the capacitor C2. between the two ends of
permissible range? Verify as per the capacitor C2, until the
4. If the charge Parameters Sheet. voltage is lower than 20V
volume of
refrigerant is too
much, resulting in
that the system Replace the capacitor
pressure is too If capacitor If the unit can Y
high? C2 is failed? Y C2. Then, energize work normally?
5. Other conditions and start the unit.
resulting in that the
system pressure
becomes too high. Replace the
N N
control panel AP1
Refer to the
Electrical Wiring Take corrective actions
Diagram and check If there is any according to Technical
if the connection abnormality Y Service Manual, and If the unit can
between AP1 and described above? Y
COMP is loose and if then energize and start work normally?
the connection order the unit.
is correct.
N Replace the
control panel AP1 N

If the connection Connect the control panel


between AP1 and AP1 and compressor
COMP is unsecure Y COMP correctly according
or the connection to the Electrical Wiring
order is wrong? Diagram. Then, energize
and start the unit. If the unit can
work Y
normally?

Use ohmmeter to
measure the resistance
between the three If the Replace the
terminals on compressor resistance is compressor
COMP, and compare the normal? N
measurements with the COMP
compressor resistance on
Service Manual.
N
Use ohmmeter to
measure the resistance Resistance higher
between the two than 500MΩ?
terminals of compressor
COMP and copper tube.
Y

Replace the
control panel
AP1

END

48 Installation and Maintenance


Service Manual

(3)High temperature and overload protection diagnosis (AP1 hereinafter refers to the control board of the outdoor
unit)
Mainly detect:
●Is outdoor ambient temperature in normal range?
●Are the outdoor and indoor fans operating normally?
●Is the heat dissipation environment inside and outside the unit good?
Fault diagnosis process:

Overheat and high


temperature protection

Normal protection, please operate


Is outdoor ambient temperature higher than 53? Y it after the outdoor ambient temp-
erature is normalized.

20 minutes after the complete


unit is powered off.

Improve the heat


Is heat dissipation of the indoor unit Y dissipation environ-
and outdoor unit abnormal? ment of the unit

1. Check if the fan terminal OFAN


is connected correctly
Does the outdoor fan work normally? N 2. Resistance between any two
terminals is measure by an ohm
gauge and should be less than 1K
Ohm.

Replace the fan


capacitor C1
Replace the
control panel AP1

Replace the
outdoor fan

End

Installation and Maintenance 49


Service Manual

(4) Start-up failure (following AP1 for outdoor unit control board)
Mainly detect:
●Whether the compressor wiring is connected correct?
●Is compressor broken?
●Is time for compressor stopping enough?
Fault diagnosis process:

Power on the unit

Is stop time of the compressor N Restart it up after


longer than 3 minutes? 3 minutes

Does startup fail?

Connect the wires as


Are the wires for the compressor connected N per the connection
correctly? Is connection sequence right? diagram

Replace the control panel AP1

If the fault is eliminated?

Replace the
compressor

End

50 Installation and Maintenance


Service Manual

(5) Out of step diagnosis for the compressor (AP1 hereinafter refers to the control board of the outdoor unit)
Mainly detect:
●Is the system pressure too high?
●Is the input voltage too low?
Fault diagnosis process:

Out of step occurs once the Out of step occurs in


unit is powered on. operation

Is stop time of the Check if the fan terminal Replace the fan
Is the outdoor fan working
compressor longer than OFAN is connected correctly
normally? capacitor C1
3 minutes?

Replace the
outdoor fan
Is the outdoor unit blocked Remove foreign objects
by foreign objects?
Are the wires for the compressor connected
correctly? Is connection sequence right?
Is the connection made in clockwise
direction?
Replace the
control panel AP1
Connect the
wires correctly

Replace the control


panel AP1

If the fault is eliminated?

If the fault is eliminated?

Replace the
compressor
Replace the
compressor

End
End

Installation and Maintenance 51


Service Manual

(6)Overload and air exhaust malfunction diagnosis (following AP1 for outdoor unit control board)
Mainly detect:
●Is the PMV connected well or not? Is PMV damaged?
●Is refrigerant leaked?
Fault diagnosis process:
20 minutes after the
complete unit is
powered off

Is the terminal FA for the Connect the


electronic expansion valve wires correctly
connected correctly?

Resistances between the first four pins


close to the terminal hole and the fifth
pin are almost the same, less than 100
ohm.

Replace the electronic


expansion valve

If the fault is eliminated?

Replace the
control panel
AP1

If the fault is eliminated?

Coolant leakage, refilling


the coolant

End

52 Installation and Maintenance


Service Manual

(7) Power factor correct or (PFC) fault (a fault of outdoor unit) (AP1 hereinafter refers to the control board of the
outdoor unit)
Mainly detect:
●Check if the reactor (L) of the outdoor unit and the PFC capacitor are broken
Fault diagnosis process:

Start

Check wiring of the


reactor (L) of the
outdoor unit and the
PFC capacitor

Replace it as per the


Whether there is any wiring diagram and
damage or Y If the fault is eliminated?
reconnect the wires
short-circuit?

Remove the PFC capacitor


and measure resistance N
between the two terminals.

The capacitor is
Is the resistance around zero? Y short circuited and Restart the unit If the fault is eliminated? Y
the capacitor
should be repla-
ced
N

Disconnect the terminals for the


reactor and measure the resistance N
between the two terminals of the
reactor by an ohm gauge

Whether there is any damage Y Replace the reactor Restart the unit If the fault is eliminated? Y
or short-circuit?

Replace the control


N
panel AP1

End

Installation and Maintenance 53


Service Manual

(8) Communication malfunction: (following AP1 for outdoor unit control board)
Mainly detect:
●Is there any damage for the indoor unit mainboard communication circuit? Is communication circuit damaged?
●Detect the indoor and outdoor units connection wire and indoor and outdoor units inside wiring is connect well or not, if is there any
damage?
Fault diagnosis process:

Start

Did the equipment operate


N
normally before the failure
Y occurs?

Check the wiring of the indoor and


outdoor units with reference to the
wiring diagram

Check wiring inside of


the indoor and outdoor Y Is the connection right?
units N

Correctly connect the


The AP1 voltage corresponding wires for
detection circuit Y Are wires broken? the indoor and outdoor
is at fault units with reference to
the wiring diagram
N

Check the communication


If the fault is eliminated? N
circuit of the outdoor unit

If the fault is eliminated?

The communication Replace the main board


Y
circuit is abnormal AP1 of the outdoor unit

N
If the fault is eliminated?

N
Replace the main board
of the indoor unit

Y
Y End

54 Installation and Maintenance


Service Manual

(9)5.Malfunction ofOvercurrent
Malfunction of Overcurrent Protection E5
Protection
Main
Maindetection
detectionpoints:
points:
● Is the supply voltage unstable with big fluctuation?
●● Is the supply voltage too low with overload?
●● Hardware trouble?
Malfunctiondiagnosis
Malfunction diagnosisprocess:
process:

Start

Is the supply voltage unstable Normal fluctuation should be within 10 % of the Malfunction is
with big fluctuation? yes yes
rated voltage on the nameplate eliminated

no
no

Is the supply voltage too low Adjust the supply voltage to maintain it within Malfunction is
yes yes
with overload? normal range eliminated

no
no

Is the indoor / outdoor


Clean the indoor and outdoor heat exchangers Malfunction is yes
heat exchanger dirty,or are the air inlet yes
and remove the blockage of air inlet and outlet eliminated
and outlet blocked?

no no

The fan is abnormal? Fan Check the motor and reinstall the motor to have Malfunction is
yes yes
speed is too low or fan doesn’t rotate the fan run normally eliminated

no no

Measure the
current of live wire on the main
board with a clamp ampere meter. Is the no Replace the mainboard with the same model Malfunction is yes
current higher than the value of the eliminated
overcurrent protection?

yes
no

Is there blockage inside


the system? (Filth blockage, ice plug, Flush the heat exchangers with high pressure Malfunction is
greasy blockage, the cut off valve hasn’t been yes yes
nitrogen eliminated
opened completely)

no
no

Is the compressor running


abnormally? Is there abnormal sound or oil Malfunction is
yes Replace the compressor yes
leakage; is the temperature of the shell eliminated
too high, etc.?

no
no

Replace the mainboard with


the same model

End

Installation and Maintenance 55

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