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[Rollback Guideline] EMUI 10.0 / Magic UI 3.0 Rollback

to EMUI 9.X / Magic UI 2.1 Operation Instruction

EMUI 10.0 / Magic UI 3.0 (Android 10) can now be rolled back to the official
version of EMUI 9.X / Magic UI 2.1 (Android 9) using HiSuite, without
downloading any intermediate packages. To ensure that the rollback
succeeds, read the instructions carefully and perform the steps as
instructed.
1. The following are precautions for roll-back.
a. Rolling back to an earlier version will erase all data on your device.
Use an SD card, computer, or Cloud storage to back up all important
data before rolling back your phone, and make sure all backed up
content is complete and effective.。
b. Use a computer running a Windows operating system to visit
http://consumer.huawei.com/minisite/HiSuite_en/index.html and
download the latest version of HiSuite. If HiSuite is installed on your
computer, click the version number in the lower left corner of the
page to check if it is the latest version. Make sure HiSuite version is
9.1.0.303 _OVE or above.
c. Before rolling back the phone, make sure your phone has not been
upgraded using non-official updates. Otherwise, the roll-back may
fail and unknown issues may be introduced. If you have used non-
official packages to upgrade your phone, it is recommended that
you go to an after-sales service center to roll back your phone.
d. Before rolling back your phone, make sure that your phone system
has not been unlocked or rooted. If the system has been unlocked or
rooted, it is recommended that you go to an after-sales service
center to roll back your phone.
e. Before the roll-back, restore the phone to factory settings to make
sure there is enough storage space.
f. Make sure the battery level is more than 50%.

2. The following describes the roll-back procedure.

* To HUAWEI P30 rollback figures as a reference, other models subject to
the actual display.

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Step 1 Connect your phone to a computer using a USB cable. Touch "Transfer
files", then touch "OK" on the phone to allow the computer to access your
phone. Click “Confirmed" to authorize your computer to manage your
device.

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Step 2 Click “OK” to install HiSuite on your phone (If your phone has installed
HiSuite, skip this step)
Click “Agree” to accept Huawei's agreement on your phone.
Touch “ALLOW” on your phone to allow HiSuite to connect to your
device.

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Step 3 Click “OK” on your computer and touch “AGREE” on your phone to
agree HUAWEI HiSuite Terms of Service.

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Step 4 Click "Update", then click "Switch to Other Version" on the pop-up dialog
box. (This button is shown only when the current system can be rolled
back).

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Step 5 In the pop-up dialog box, you can check the roll-back package information,
including the version number (EMUI version and build number), version log,
and others. Click “Restore”, and the message "This may erase data on
your device. Continue?" will be displayed. Make sure you have backed up
your phone data, and click “Continue”.

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When the progress bar is filled, the roll-back is complete.

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