Assessment 1

Appendix 1: Scenario – Australian Hardware:

Q1: Establish a WHS management in a work area:

WHS stands for workplace health and safety, this law says that every business must have a policy for
managing health and safety. A health and safety policy sets out your general to health and safety. It
explains how you, as an employer, will manage health and safety in your business.

Factors required for convention center for WHS system:

There are multiple factors that are important for convention center for managing WHS system for the
workplace is as follows

Regulatory authority WHSMS tools, standards and guidance material

Australian Standard AS/NZS 4801:2001 Occupational Health and Safety Management system

Australian Standard AS/NZS 4804:2001 Occupational Health and Safety Management Systems

Standards Australia publication HB 211-2001 Occupational Health and Safety Management

Systems
The consultation processes that develop WHS management system required different strategies for
implementation and manage the plan. This requires ensuring the plan in a better way.

The staff included for the implementation at the workplace is

 Operating staff
 Management staff
 Serving staff
 Communicative staff

Consultation methods that are used for the completing each record for this given information are

 Provide training to staff

 Event analyst
 Trainer
 Kitchen staff
 Garden maintaining staff
The information those are recorded for the consultation process are important and how to record
information is also very critical phase. This step includes

 Log book – record all the information along date and time
 Bundles – it a software that help to record the information that are associated with different
activities which are recorded to manage it.
 Informal consultation – it records all the data to manage the potential factor related to
workplace.

Twelve model codes of practice approved by Safe Work Australia:

 Safe design, manufacture, import and supply of plant

 Working in the vicinity of overhead and underground electric lines
 Traffic Management in workplaces
 Scaffolds and scaffolding work
 Formwork and false work
 Cranes
 Amusement devices
 Industrial lift trucks
 Managing risks of plant in rural workplaces
 Managing cash-in transit security risks
 Managing risks of forestry operations
 Abrasive blasting

External resources that are listed to assist while developing WHS management systems are

 Financial
 Human resource

Financial:

For maintaining the workplace safe and healthy, it is required to set up a high standard infrastructure
within the workplace. Therefore, externally raised capitals like trade loan or venture capital are required
to manage and control the financial factors to improve WHS system.

Human Resource:

Human resource management is required to monitor and review over the WHS policies that are
maintained or not within the organization. There are different departments like committee members of
health and safety or other members or representative who are appointed to review the WHS policy in
proper manner.
Q2; Establish and maintain effective and compliant participation arrangements
for managing WHS in a work area:

1. Policy aim:

Australian Hardware main aim is to protect the health and safety for the well-being and prevent from
any type of hazard. It required more coordination and considerations for maintaining the policies of
WHS system.

2. Policy scope:

This project provides a safe working environment under the best management who are observing the
WHS system within the firm. Under different acts and regulation supporting department operate the
project plan in better way.

3. Implementation:

There are different policies that are used for maintaining the WHS system within the organization is as
follows:

Regulatory authority WHSMS tools, standards and guidance material

Australian Standard AS/NZS 4801:2001 Occupational Health and Safety Management system

Australian Standard AS/NZS 4804:2001 Occupational Health and Safety Management Systems

Standards Australia publication HB 211-2001 Occupational Health and Safety Management

Systems

4. Responsibility:

Employees:

As stated by Healy (2016), it is the duty of individual employees to maintain a safe

environment within the workplace. For this reason, it is duty of an employee to maintain and use a safe
plant within the organisation. For handling new equipment it is duty of the management to provide
training before using.

Managers and supervisor:

The plants or equipment required regular monitoring and implement new and innovative equipment’s
or changes for maintaining health and safety within the organisation. As mentioned by Gostin & Wiley
(2016), manager's responsibility is to control and review over employee safety to manage the plan in
better way.

Contractors:

It is duty to ensure that the contract placed for project is qualified and aware of the safety factors while
doing the work. A contractor will submit a prior commencing risk or hazardous work like electrical work
or infrastructural factors.

Visitors:

Visitors within the workplace required to maintain the discipline as it involves every safety within the
place. A visitor responsible is to make coordination and maintain the health and safety hazards within
the firm.

5. Performance indicators:

It is vital for an organisation to cultivate an environment to management the WHS system plan in better
way. Due to this, different policies and regulation are implemented to manage it better way (Schulteet
al.2013). Therefore, performances indicators are evaluation and observing performances of WHS system
and analysis the result for determining the corrective actions. 

6. Consultation process:

First it required to overview the different Act that is accepted by the firm to maintain the safety within
the firm. Then, consultation will go through all the matter that is linked to WHS system. The matters like
risk management activities, different services for welfare of the workers accordingly. In the next step, it
analyses different practices and policies that are managed by committee members of WHS system. In
the final step, it will step up different member who will analyze the management plan and manage the
operation related to this system.

7. Procedure:

Manual management and PPE are some of the techniques that guarantee manage to work safely within
the organisation. It is important for the firm to manage the risk factors that required handling the
factors in better way. Every management try to manual handle factor to operate the firm in better way.
Staff should manage the condition and handle the risk factors in ponder provide the ultimate
management plan in better way.  The process related to lift and manage factors required to be sustained
in proper way. This makes the process easily to work the risk factors in better way.

8. Training:

Training is required to new and already present staff and management for using new advance tools
within the workplace. It is vital to manage the archives and keep it as item required in future course of
action. This help to manage and operate the task while implementing the actions.

9. WHS record keeping:

Audit report, retention, confidential records related to work and safety policies are some of the records
required to handle in proper way. This record should maintain proper for further implementation.

10. Display the Documents:

There are some of the display required to listed by staff by the organization

Document creation

Document design

Document modification

Document verification

Document register for control

11. Location of first aid:

It is important to handle the first aid management plan in better way. The main purpose of this process
is to avoid hazards or provide treatment to cure the pain. It provides a management to maintain a safe
environment within the firm.

12. Location of the evacuation plan:

Assisted each and every staff to handle the emergency service that required managing the organization
in better way is very important.

13. Commitment to continuous improvements:

It is duty of the management of the firm to provide a commitment to review and follow the
administrative plan in systematic way. It required handling improvement policies to generate the
process and improve the relevant factors in better way.
WHS Training for employees

Item Senior Store Team Workers WHS Training WHS First Aid
managers managers leaders 200pp consultants rooms
Equipment Kits
8 pp 8 pp (40pp) 1 pp

Terms 8 people 8people * (8people (15pp*$25)*5 1pp Training Personal 5Store

* $100 $50 * $30)*5 Store rooms
Protect *
Store
Equipment $3000

January- $800.00 $400.00 $1,200.00 $1,875.00 $300.00 $50.00 $3000 $15,000

March

April-June $800.00 $400.00 $1,200.00 $1,875.00 $300.00 $50.00 $3000 $15,000

July- $800.00 $400.00 $1,200.00 $1,875.00 $300.00 $50.00 $3000 $15,000

September

October- $800.00 $400.00 $1,200.00 $1,875.00 $300.00 $50.00 $3000 $15,000

Desember

TOTAL (The total approved budget is $1000000) $178,500.00

WHS duty holders

Principles applicable to duties under the WHS Act

Duties under the WHS Act are non-transferable. A person may have more than one duty and more than
one person can have the same duty. However, in that case, each person must discharge the duty to the
extent the person has the capacity to influence and control the matter (or would have that capacity but
for an agreement or arrangement purporting to limit or remove that capacity).

Duties imposed on a person to ensure health or safety (‘health and safety duties’) require by the person:
  to eliminate risks to health and safety, so far as is reasonably practicable, and
 If it is not reasonably practicable to eliminate risks to health and safety, to minimize those risks
so far as is reasonably practicable.
Worker

WHS practitioners are workers. The WHS Act adopts a broad definition of ‘worker’ to recognised the
changing nature of work relationships and to ensure health and safety protection is extended to all
types of workers.

Workers must:

-Take reasonable care for their own health and safety.

-Take reasonable care that their acts or omissions do not adversely affect the health and safety of other
persons.

-Comply, as far as the worker is reasonably able, with any reasonable instruction given by a person
conducting a business or undertaking to allow the person conducting the business or undertaking to
comply with the WHS Act.

-Cooperate with any reasonable policy or procedure of the person conducting the business or
undertaking, which relates to work health or safety and that, has been notified to workers.

PCBU

The principal duty holder is a ‘person conducting a business or undertaking’ and has replaced the term
‘employer’. PCBUs include the Commonwealth, Commonwealth Authorities, non-Commonwealth
licensees, principal contractors, and will in some cases, necessitate an analysis to understand who is a
PCBU in a particular factual context under the WHS laws.

The duty of a person conducting a business or undertaking is probably the most significant conceptual
change from the majority of previous OHS Acts. For the public sector, it means that every activity is
captured, both policy and operational. The WHS Act coverage extends beyond the traditional
employer/employee relationship to include new and evolving work arrangements and extends a PCBUs
duty of care to any person who is performing work directly for, or on behalf of, the PCBU.

The WHS Act also places specific upstream duties on PCBUs who carry out specific activities:

-persons with management or control of a workplace/fixtures, fittings and plant

-designers, manufacturers, importers, suppliers and PCBUs that install construct or commission plant or
structures

-duties extend to any PCBU who is contributing to work has a duty of care. This can be more than one
duty in relation to specific activities.

Officer
An officer is, in most cases, a senior executive who makes, or participates in making, decisions that affect
the whole, or a substantial part, of a business or undertaking. Officers have a duty to be proactive and
continuously ensure that the business or undertaking complies with relevant duties and obligations.

The scope of an officers’ duty is directly related to the influential nature of their position. A high
standard requires persistent examination and care to ensure that the resources and systems of the
business or undertaking are adequate to comply with the duty of care required under the WHS Act. This
also requires officers to ensure that delegations are working effectively. Where the officer relies on the
expertise of a manager or other person, that expertise must be verified and the reliance must be
reasonable.

The intention of the officers’ duty is to ensure engagement and leadership by officers in WHS
management, better providing for sustainability and improvement in WHS performance.

Officers of PCBUs that have a duty or obligation under the WHS Act must exercise ‘due diligence’ to
ensure that the person conducting a business or undertaking complies with that duty or obligation.

Health and Safety Representatives (HSRs)

A Health and Safety Representative (HSR) is one way for workers to be represented in relation to work
health and safety matters. The appointment of HSRs is not mandatory, and a HSR is not obliged to
undertake training. An untrained HSR can exercise most powers except for directing that unsafe work
cease or issuing provisional improvement notices (PIN). Organization must facilitate the election of a
HSR if one or more of your workers, whether paid or volunteer; ask A HSR to be elected to represent
their health and safety matters. To ensure the best representation of workers, HSRs are elected to
represent specific work groups. Work groups must be determined before a HSR can be elected. There is
also the option for the work health and safety regulator to become involved if an agreement can’t be
reached. The regulator can determine if it is not appropriate for there to be a HSR

Q3: Establish and maintain procedures for effectively identifying hazards, and
assessing and controlling risks in a work area:
 First Aid procedure:
Overview:

For Australian Hardware it is important to maintain the first aid kit within the Centre as it handles all the
equipment of knife and many others machineries to maintain the working area.

Purpose:

The main purpose of this process is to avoid hazards or provide treatment to cure the hide for sometime
till the doctor presents.

Minor injury:
Wash the place with cold water and clear it appropriately, as the bacteria in the looped place as it does
not cause any infection. Put gauze pat and clear the wound and place the medicine and cover if needed
with cotton.

Serious injury:

Wash the place with cold water and clear it appropriately, as the germs in the wound place as it does
not cause any contamination.  

Put gauze pat and clear the coiled and place the medicine and cover if needed with cotton that would be
momentary to hide the pain till the accurate treatment start.

Stop the blood flow and call doctor for the treatment. Lie down the injured person and restrain the
person body.

Notification:

Management, first aid management team within the firm needed to report about the situation. Keep
Copies of employee identity card, insurance paper to manage the handling to operate it. On the other
hand, the documents that suggested while first aid treatment and act that are failed to assemble in
managing WHS policies.

Insert a diagram of first aid process

Figure 1: Diagram of first aid process

  Manual Handling:

Overview:

Manual handling process is important to manage the condition and evade the risk factor in proper way.
Concern organisation have to grip the cafe that manage the situation on the electrical, other stationery
factor that required special organization plan to handle the risk factors in better way.  

Considerations:

The putting, lifting, pulling are some of the factors that are considered for managing policies in a better
way.

Managing manual risk:

Manually handling the risk factors is vital to manage the operation of the hurt person. Bleeding, minor
operation can lead manually to some extent.

Assessment of risk:

Within the organisation it is important to supports the first aid kit to handle minor accident within the
firm physically. This help to make the injury cure as soon as possible that can stop the life risk aspects to
some extent. The management and special team needed the first aid operator to examine and provide
advice to manage the situation in better way.  

Minimising the risk factors in handling the risk factors:

Moving goods from one place to another or other factors can cause injury to some extent. In this case,
to decreases the risk factors mechanical managing aids to manage the risk elements and manage the
risk factors of the organisation. This is some of the factors that needed managing the situation in better
way. Therefore, performances indicators are assessment and monitoring performances of WHS system
and review the result for measuring the curative actions.   

Assessing lift:

As mentioned by Raj-Reichert (2013), least health and safety needed to handle by the individual to
reduce the risk factors to some extent. There employees or staff should evade to operate the manual
management to lift within the organization. It is the duty of the staff that the load for weight or heaviest
load should be functioned in lift. All the employees and staff have proper information to operate the lift
correctly. This factor helps the firm to knob the situation and decreases the risk factors to some extent.

 Dealing with customers:

As per Diamantidis & Becker (2014), dealing with customer makes the events to handle the situation to
manage the customer plan. In this context, staff required to manage that remove the situation in better
way. Other type of customers who deals with management plan and operate the situation in different
way.
  Dealing with good environment within the workplace:
For good atmosphere in workplace, it is vital to communicate with co-workers and manage the situation
in better way. Staff and other management of the firm should coordinate and try to crack the issues as
soon as possible to achieve the desired result.

 Handling the hot substances:

While working in cafe staffs have to grip with different type of food items. The use of over, OTG and gas
oven are some of the vital source which needed special care to handle it. Therefore, the management of
the firm should provide guard or provide some gloves to work hot substances in vigilant manner.

 Reporting the process related to first aid, clothing or equipment:

All the safety measures needed to succeed in proper way to operate the customer demands and
management the situation in better way. This help to make the injury cure as soon as possible that can
save the life risk factors to some extent. Therefore, it is vital to manage the situation to some extent and
handle the elements in proper manner.

 Protecting customers:
For every organization it is vital to fulfill the requirement of the customer demands (Atun et al.2015).
For this reason, it is important to manage and provide a proper solution to manage the operation plan in
better way.

Q4: Evaluate and maintain a work area WHS management system (WHSMS):

Procedures that can be adopted for the purpose of maintaining and assessing the compliance going on
with regulatory requirements, WHS legislation, codes and standards at Australian Hardware:

The procedures that can be adopted mainly contains looking after the fact that no employees incline to get
affected physically or mentally at the time of carrying out different work related activities within the work
structure concerned.

It is also important for Australian Hardware to look after the fact that all its employees are compensated
adequately at regular time intervals. In view of Ashbolt et al.(2013), such code of ethics and standards
requires suitable maintenance for the purpose of providing satisfactory motivation to all the employees.

External independent inspection is also vital in order to help the organisation get an idea about level of
admiration within the market structure (Yorio et al.2015). This can help Australian Hardware to carry out
adequate modifications in the kind of services provided by it.
For the tenacity of maintaining proper standard, reviewing the performance level of the workers internally is
also found to be highly vital. This is mainly backed by the fact that a good check on the level of performance
of the employees is helpful to uphold or enhance the quality of services provided by it (Schneider et
al.2015).

For the purpose of regulating the organisation concerned in an operative manner, organising frequent
meetings with the stakeholders is important. This is directed by the fact that discussion with stakeholders
helps the HRM of Australian Hardware get to know all its employees in a better way including their skill level
and level of efficiency. As highlighted by Yorio & Wachter (2014), such discussions are also found to be
helpful on part of the concerned organisation solve different issues or problems faced at times.

Assessment 2:

Project Work and Role Play:

Conduction of consultation meeting:

Way that can be adopted for the purpose of communicating the required changes and improvements to
WHS system of Australian Hardware:

The various improvements undertaken within the WHS system of Australian Hardware is mainly
communicated through the official website designed by the organisation.

 It is to be noted that decisions for improvement are mainly commenced on basis of the different problems
focussed on during the team meetings held on a weekly basis (Duckett & Willcox, 2015).

 Besides posting the adjustments made briefly on the company website, the concerned organisation is also
found to undertake the initiative to highlight all the made changes to its employees via email such that the
employees do not have to face any kind of problem while working for Australian Hardware.

The way feedback related to the WHS management system of Australian Hardware could be obtained:

It has been noted that the HRM of Australian Hardware has provided a lot of independence to its employees
to speak out any kind of problems or issues faced at time of carrying different actions related to the business
concerned. Thereby, to give suitable importance to this fact, Australian Hardware has been found to design
an online feedback form especially for its employees. As mentioned by Carayon et al.(2015), the employees
can use this feedback to report any kind of complaints or dissatisfaction faced in relation to the WHS
management system adopted by the organisation at large.
The organisation concerned is also found to entertain feedbacks provided by the employees regarding the
changes related to WHS desired to be applied by them to the fullest possible extent possible. This, in a way,
is found to keep the employees feel more motivated to work for the organisation.

Group discussions are also encouraged by Australian Hardware for the sole purpose of discussing any
problem faced by most of the employees at large and some securities related to health and safety desired by
them. According to Holt & Allen (2015), this group discussion, in a way, helps providing feedbacks of the
employees based on WHS management system of Australian Hardware. This can help the concerned
organisation carrying out the necessary changes effectively.

A list of all documents that can be used for the purpose of supporting WHS based management system of
Australian Hardware:

Keeping record of all training programs undertaken from the stage of planning to its execution. According to
Duckett & Willcox (2015), evaluation of the different training sessions conducted help efficiently manage the
WHS based management system of the organisation concerned.

A brief record of the number of meetings conducted for the purpose of discussing different WHS issues
faced by the employees.

Keeping proper documentation of all incidences of injuries or hazards faced by the organisation concerned is
very important. This can help Australian Hardware consider these issues at time of designing its WHS based
management system.

The practices related to management that are required for proper maintenance of the WHS based
management system of Australian Hardware with that of WHS legislation:

The management of Australian Hardware is required to take proper care of the level of workload imposed
on its employees and look into the fact that workload is manageable by the employee concerned. According
to Gostin & Wiley (2016), this shows the fact that the management is required to aim at dividing the
workload efficiently among all its employees in limited share.

The management of Australian Hardware is required to provide acceptable sick leave to its employees in
case required and should not force them to work overtime.

The management of Australian Hardware is required to take into consideration the risk level linked with any
job required to be performed by its employees prior to assigning them.
A brief report on consultation meeting:

Mention the resolutions the concerned work team came up with:

The concerned work team decided to take action on the physical condition of its employees. The team
planned to do so by assigning the work load in adequate amount as per the skill and knowledge of the
employees concerned.

The concerned work team also decided to take into consideration different health insurance facilities on
behalf of its employees in order to make its employees feel safe at times of adverse health conditions faced
at times.

The work team decided not to force the employees work for extra hours outside the working time allotted
which an aim to make all its employees lead a healthy and happy life.

Implementation of the resolutions:

The above figure reveals the way the concerned work team has implemented the resolves at time of
undertaking the new changes planned to undertaken by the concerned organisation for its improvement.