Booking a hotel room
“d like to book a room.”
Receptionist:
Mrs Ryefiel:
Receptionist
irs Ryefiet
Receptionist:
irs Ry eft:
Receptionist:
Mrs Ryefiet:
Receptionist:
Mrs Ry eft
Receptionist:
Mrs Ryefiel:
Receptionist
Mrs Ryofet:
Receptionist:
Mrs Ryefel:
Receptionist:
Mrs Ry efit
Receptionist:
Good afternoon, Balmoral Hotel. Can | help you?
‘Yes. Good afternoon. 1d like to book a room
Certainly. When for, madam?
‘The 23° of March.
How long will you be staying?
Three nights,
What kind of room would you like, madam?
Er... a double with en suite, I'd like a room with a view of the park, if possible.
Certainly, madam. I'lljust check the availability. .. Yes, we have a room on the 4th
floor with a really splendid view.
Fine. How much is the cost per night?
Would you like breakfast?
‘No, thanks.
It's eighty-four pounds (£84) per night excluding VAT.
That's fine,
Who's the booking for, please?
‘Mand Mrs Ryefield, that's R-Y-E-
ELD.
Okay. That's a booking for Mr and Mrs Ryefield, A double room with en suite for
March the 23rd, 24th and 25th. Is that correct?
Yes it is. Thank you.
Let me give you your confirmation number. It’s: 7576385. I'll repeat that
776385. Thank you for choosing Balmoral Hotel. We look forward to weleoming
you. Goodbye,
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