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Booking a hotel room “d like to book a room.” Receptionist: Mrs Ryefiel: Receptionist irs Ryefiet Receptionist: irs Ry eft: Receptionist: Mrs Ryefiet: Receptionist: Mrs Ry eft Receptionist: Mrs Ryefiel: Receptionist Mrs Ryofet: Receptionist: Mrs Ryefel: Receptionist: Mrs Ry efit Receptionist: Good afternoon, Balmoral Hotel. Can | help you? ‘Yes. Good afternoon. 1d like to book a room Certainly. When for, madam? ‘The 23° of March. How long will you be staying? Three nights, What kind of room would you like, madam? Er... a double with en suite, I'd like a room with a view of the park, if possible. Certainly, madam. I'lljust check the availability. .. Yes, we have a room on the 4th floor with a really splendid view. Fine. How much is the cost per night? Would you like breakfast? ‘No, thanks. It's eighty-four pounds (£84) per night excluding VAT. That's fine, Who's the booking for, please? ‘Mand Mrs Ryefield, that's R-Y-E- ELD. Okay. That's a booking for Mr and Mrs Ryefield, A double room with en suite for March the 23rd, 24th and 25th. Is that correct? Yes it is. Thank you. Let me give you your confirmation number. It’s: 7576385. I'll repeat that 776385. Thank you for choosing Balmoral Hotel. We look forward to weleoming you. Goodbye, iSLGellective.com

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