Functional Analysis - PCSC (1) - 2

FUNCTIONAL ANALYSIS – PAINTS AND COATINGS
Occupation  Decorative Paint Application

Key purpose  Painting interior and exterior walls of concrete buildings as well as
metal frames of doors and windows
Job Role  Architectural Painter – Basic
NSQF level  3
Key Functions  Understand customer’s service requirements
 Inspect the surface to be painted
 Estimate time, supplies and equipment
 Prepare cost sheet and invoice
 Prepare the surface
 Apply putty or primer coat
 Apply finishing coat
 Prepare the surface using sanding machine, multipurpose mixer,
high-pressure washer
 Apply primer and top coat using auto roller or airless spray gun
NOS Title  Engage with customer for wall, door and window painting
services
 Paint the wall and/or doors and window surface manually
 Paint the wall using machines
Key Performance Criteria  check with customer about the appropriate time for visit
 visit customer’s site, home or business premises as scheduled
 note down the type of surface to be painted, e.g., exterior/
interior wall or window or both
 note down customer’s requirements of colour, finish, type of
paint such as low-volatile organic compound (VOC) paint, etc.
 note down customer’s preference for painting manually or using
machines
 understand the customer’s budget
 show shade cards or booklets to demonstrate the finish
 assess the type of wall or window surface to be painted
 check for moisture content, pests, pH value using ensuring meters
or visually
 inform if any pre-treatment needs to be done by the customer
prior to starting the paint work such as water-proofing, pest
control, etc.
 check for any damage to the wall that the painting process cannot
rectify
 educate about fallout of not doing the required pre-treatment,
e.g., flaking, bubble formation, poor smoothness, etc.
 check the level of paint, dust, grease or grime to be removed
while preparing the surface
 assess the lighting condition of the room and its effect on the
selected shade
 determine the time and effort required for preparing the surface,
coating and finishing
 measure area dimensions to be painted
 calculate tools, material, chemicals and equipment requirements,
for the job
 respond to customers' queries and concerns
 reach an agreement with customer on estimated cost and time
required
 prepare an invoice detailing the man-hour cost, material cost and
any other cost/ tax that would be charged to the client
 agree on the advance and post work payment details
 agree on the number of painters, helpers and supervisors that
would be deployed for how many days
 draw up a contract for job work or contract period
 negotiate penalty clauses as necessary
 sand the surface with sand paper to remove any paint, grease,
dust, etc.
 sand the surface to a required smoothness level as per company’s
standards
 wipe-off the dust or residue from the surface
 mask with a tape any parts of the wall or other surface that need
not be painted
 clean with cloth or water, as per instructions
 check smoothness of prepared surface for the type of paint finish
to achieve
 apply primer on the surface in the required quantity and as per
company’s standards
 mix putty/ primer as surface or instructions for paint
 paint, thinner and hardener as per company standards
 apply paint on the surface with brush/spray gun as per company’s
standards
 apply paint topcoat on the surface as per company’s standards
 provide required finish to the surface as per customer’s
requirement or company’s standards
 use sanding machine and its knob controls
 use multipurpose mixer for putty and texture mixing at regulated
speeds as specified by the company
 wash using high pressure washer
 achieve a smooth surface suitable for superior finish
 mix paint, thinner and hardener as per company standards
 apply primer or paint using auto roller or airless paint sprayer
 apply water-based primer and water-based top coat using airless
spray gun
Key Knowledge and Understanding of  different types of finishes e.g., matt, glossy, satin, textured
 difference between manual and machine painting
 use of related tools or machines such as brush, roller, spray or for
sanding
 types of brushes and rollers used for different types of paints
 suitability for various paints on different surfaces (exterior or
interior) and weather conditions, durability and pricing
 availability of paint with contractor or company or dealer
 major ingredients of paints and role of pigment, binder, extender
 process of wall and window painting such as sanding, sealing and
cleaning, putty/ primer application, top coat application
 the types of sand paper and their use for coarse to fine sanding
while avoiding wastage beyond accepted levels
 common defects post painting and errors to avoid
 colour combinations and different shades available for a colour
and their numbering
 importance of smooth finish
 process of computerised colour tinting and matching
 impact of lighting on finish and final outcome against the shade
card
 new market and industry trends in wall/ window painting
 new types of paints products available in the market
 use of moisture meter, ph meter, measuring tapes
 dilution ratio and drying time
 various techniques for estimating customer service standards in
the market and benchmarks
 importance of safety at work, especially, from dust inhalation
 importance of cleaning post painting for complete customer
satisfaction
 use of mobile application based paint calculator and quotation
generation
 use of scaffolding, ladders, covers and slings for painting on
exterior and high surfaces
 safe disposal of paints and used materials as per standard norms
 different types of paints and finishes for interior, exterior, fresh or
repainting
 use of related machines such as sanding machine, multipurpose
mixer, auto roller, high-pressure washer, and airless paint sprayer
 efficiency in paint and time consumption using machines
 effect of less dust and sparkling finish via machine painting
Key Skills Related to  Reading skills
 Writing skills
 Oral Communication (Listening and Speaking skills)
 Decision Making
 Plan and Organize
 Customer centricity
 Problem solving
 Analytical skills
 Critical thinking

Key purpose  Painting walls of concrete buildings for achieving a textured finish
as per customer’s requirements
Job Role  Architectural Painter – Advanced
NSQF level  4
Key Functions  Understand customer’s texturing requirements
 Estimate time, supplies and equipment
 Prepare cost sheet and invoice
 Prepare the surface
 Apply putty or primer coat
 Apply finishing coat
 Create texture design on wall using stencil or hand tools
NOS Title  Engage with customer for textured wall painting service
 Paint the wall texture using hand tool or stencil
 note down the type of texture to be painted, e.g., stencil or hand
tool
machines
 show texture paint booklets to demonstrate the colour
combinations and finish
 demonstrate new designs or design modifications, if necessary
 assess the type of wall to be painted
 check for moisture content, pests, pH value using ensuring meters
or visually
prior to starting the paint work such as water-proofing, pest
control, etc.
rectify
 educate about fallout of not doing the required pre-treatment,
e.g., flaking, bubble formation, poor smoothness, etc.
selected texture
 calculate tools, material, chemicals and equipment requirements,
for the job
required
any other cost/ tax that would be charged to the client
 agree on the number of painters, helpers and supervisors that
would be deployed for how many days
 sand the surface with sand paper to remove any paint, grease,
dust, etc.
 sand the surface to a required smoothness level as per company’s
standards
 mask with a tape any parts of the wall or other surface that need
not be painted
 clean with cloth or water, as per instructions
 check smoothness of prepared surface for the type of paint finish
to achieve
 apply primer on the surface in the required quantity and as per
 mix putty/ primer as surface or instructions for paint
 paint, thinner and hardener as per company standards
 apply paint on the surface with brush/spray gun as per company’s
standards
 apply paint topcoat on the surface as per company’s standards
 provide required finish to the surface as per paint’s requirement
 check drying time to complete texturing process
 use stencil evenly to create patterns on the wall as agreed with
customer or use hand tools with coordinated motion and even
pressure in order to
 create patterns of equal texture across the wall area
 apply paint colour combination layers as agreed
 avoid spilling or uneven intensity of paint application
 achieve a neat finish without aberrations
 cover separations in order to achieve a seamless design finish
 difference between stencil and hand tool textures
 new texture designs creation and stencils or hand tools
sanding
interior) and
 availability of paint with contractor or company or dealer
cleaning,
and their numbering
 importance of required textured finish
 booth painting simulation tecniques
 impact of lighting on finish and final outcome against the
proposed design
 new market and industry trends in textured painting
satisfaction
generation
 Writing skills
 Decision Making
 Problem solving
Occupation  Industrial Paint Application

Key purpose
 Re-painting surfaces of motor vehicles in order to restore them to
their original colour
Job Role  Auto Refinish Painter

NVEQF/NVQF level  4
Key Functions  Stripping paint off the surface
 Pulling dent from the surface
 Applying body filler on the surface
 Sand and clean the surface
 Apply putty on the surface
 Sand and clean the surface after putty application
 Mask the rest are not to be painted
 Apply primer on the surface where putty is applied
 Prepare paint colour
 Apply paint on the surface
 Finish the surface
NOS Title  Prepare the surface for refinishing
 Apply putty to the prepared surface
 Apply primer on the surface
 Apply top-coat and finish the surface
Key Performance Criteria  mark area on the surface to be prepared for re-painting
 remove dust particles from the surface
 remove paint from the marked surface using sanding machine
 evaluate the dent size
 pull the dent using appropriate controls on the ‘Dent Puller’
 clean the surface
 mix body filler and hardener
 Spread the mixture evenly on the imperfections on the surface
using Plastic/Steel Spreader
 allow body filler to dry as per company standards
 sand the surface after applying body filler using Sander
 clean the surface to remove oil/grease/ dust using Tag Cloth
 spread putty evenly on the surface using Plastic/Steel Spreader
 allow putty to dry as per company standards
 sand the surface after applying body filler using Sander
 clean the surface to remove oil/grease/ dust using Tag Cloth
 outline the damaged by back masking nearby edges
 cover all the surface area which need not to be painted using
mask paper
 cover the whole car with plastic
 cut around the surface which need to be primed using blade
 spray primer on the surface to be painted using air spray gun
 allow primer to dry as per company standards
 check visually for even finish
 assess the colour of the not damaged part of the motor body
 match original surface with exiting panel for colour matching and
note down the colour code
 prepare colour as per the matched panel in mentioned ratio of
pigment,thinner and hardener
 fill the paint in the fluid container
 adjust controls for pressure in fluid container ad size of the fluid
orifice
 spray paint on the work surface in the designated paint booth
 remove masking
 rub the work surface to remove grains, etc., formed on the
surface after painting
 polish the surface by buffing
Key Knowledge and Understanding of  select area to be prepared for painting
 use of sanding machine
 required amount of applied pressure for sanding to avoid
overheating the metal surface
 dent size evaluation
 use of Dent Puller
 correct body filler and hardener mixing ratio
 apply body filler on the surface
 covering all the edges of the sanded surface for plane surface for
painting
 body filler drying time
 use of sander
 different types of sand paper and their use for coarse to fine
sanding while avoiding wastage beyond accepted levels
 remove oil/grease/dust using Tag cloth
 covering all the edges of the sanded surface for plane surface for
painting
 putty drying time
 use of sanding machine
 different types of sand paper and their use for coarse to fine
sanding while avoiding wastage beyond accepted levels
 different types of masking tapes and their application
 covering all the surface which need not to be painted
 use of spray nozzles to prime the surface
 common causes of poor base coat application
 common symptoms of poor base application
 number of coats to be applied
 operate spray gun at recommended air and fluid pressure
 distance to be maintained between spray gun and the surface,
while spraying
 matching the colour of the motor body with colour code of
sample panel
 mixing pigment, thinner and hardener in the ratio given
 significance of adding pigment in a ratio that the colour should
match the motor body colour exactly
 adjusting pressure on the fluid container and the size of the fluid
orifice
 distance to be maintained while spraying
 number of coats to be applied
 to use spray gun
 to rub the surface to make it smooth after painting
 to polish the surface to give it gloss as per requirements
 to use buffers
 visual inspection for any abberations, bubbles or undulations
 common causes of poor painting
 common symptoms of poor painting
 microns of thickness required
 Writing skills
 Decision Making
 Problem solving
Occupation  Decorative and Industrial Paint Application

Key purpose  Preparing paint, handling sales and managing inventory
Job Role  Paint-Dealer Shop-Boy
NSQF level  4
Key Functions  Set parameters on the colour mixing machine
 Operate the colour mixing machine
 Match the colour
 Undertake preventive maintenance of the colour machine
 Achieve productivity and quality standards
 Work on the retail sales counter
 Supervise loading and unloading of materials
 Inspect storage area
 Count materials and report discrepancy to superior
NOS Title  Perform colour mixing and matching
 Undertake counter sales and manage inventory
Key Performance Criteria  check the working condition of the colour mixing machine
 understand the colour matching requirement as per shade card or
sample panel
 understand the operation of the machine as per operating
manual or company’s standards
 set the machine parameters in order to begin the colour mixing
process Operating the colour
 switch on the colour mixing machine
 feed in required colour and parameters for recommended
composition of the colours as per the company’s mixing
instructions
 operate the colour mixing machine
 check the accuracy of the colour with two similar shades of a
colour
 add more tinters, base colours, etc., if the required colour is not
achieved
 repeat the process until the desired colour is achieved
 accurately assess any colour difference as per the company’s
specifications
 add and mix the pigments, tinters or base colours with paints,
enamels or lacquers in exact proportion in order to match colours
 ensure that exact raw materials are mixed and as per specified
amounts
 diligently follow the formula and standard colour samples in order
to avoid wastage and mismatch
 compare samples using colorimeter
 repeat operation and make shade adjustments until the specified
shade is obtained
 test the colour obtained to match the specifications
 interpret the test results and calculate the required colour
adjustments/ additions
 analyze and resolve any return complaints on colour
 maintain status of complaints in database such as complaint
analysis, action on complaints, etc.
 ensure to wear suitable personal protective equipment and use
the specified environmental safety equipment
 clean and maintain the work area and equipment
 maintain detailed records of work orders, formulae and the
amount of ingredients added or mixed to obtain the desired
colour
 ensure general maintenance and upkeep of the colour mixing
machine
 ensure no shut down of machines due to improper maintenance
 perform regular cleaning process as prescribed by manufacturer
 ensure to meet 100%, the established colour standards and
quality
 ensure compliance to meet specified laboratory procedures for
any quality check by the paint company
 ensure to complete the colour matching in target time
 attend to customer queries on paints and painting service
 display shade cards, booklets and samples
 assist customer in calculating paint and material required for a
given area
 arrange for painting contractor or job workers as demanded by
customer
 check availability of paint and materials as demanded by painting
contractor or customer
 share information on latest paints and tools with customer or
contractor or job worker
 arrange for painter training organised by paint company
 make a sale, collect cash and enter transaction on computer
 prepare invoice and bill
 negotiate credit and return terms with painting contractor or job
worker
 receive order list from the superior or dealer as per customer’s/
contractor’s bill of material and enter into computer
 count the number of items to be dispatched as per order and
match the items to be loaded with the order list
 arrange for the recommended material handling equipment for
loading
 receive stock list from the superior or dealer for storage and enter
into computer
 receive the stock from suppliers
 count the number of items to be unloaded
 match the items and count of items to be unloaded with the list
provided
 instruct helpers to unload/ unload the items
 inspect the storage area for spillage, breakage or any other safety
issues
 check stability of storage racks
 check stacking of materials as recommended
 ensure storage area is clean
 count materials in the storage area
 match the numbers with the count in computer data entries
 identify any missing items and report missing items to the
supervisor
 maintain record of inward and outward material movement as
per dealer’s policy
Key Knowledge and Understanding of  paint manufacture process
 types of paint products
 various kinds of raw materials involved in the process
 use of tinting machine, colour spectro-photometer, equipment
and materials
 materials to be mixed to the paint
 estimating the appropriate amount of mix material
 achieving the accuracy of the desired colour
 adjustments and additions as required for colour matching
 analyzing the customer complaints
 proficiency in in-house software for recording the job details
 maintaining the equipments and machine for colour matching
 ensuring the stock of raw materials required
 safety standards and precautions to be taken
 quality standards to be maintained
 standard operating procedure
 market trend and customer preferences
 making data entries in computer
 inventory management of stock keeping units (SKU)
 about material handling equipment used for moving items
 technical specification of painting materials
 calculating paint and material requirement, invoicing and billing
 market trends, new paints and materials
 painting contractors and job workers available in the local market
and their expertise and rates
 different paint companies selling in the market and selling
products
 discount, rewards and incentives provided by companies on
meeting sales targets
 common customer complaints about paints or service and
reasons for complaints
 significance of maintaining stock inventory in order to ensure fast
selling products are stocked more than the slower ones or
premium ones are isplayed as per company’s standards
 Writing skills
 Decision Making
 Problem solving

Key purpose  Painting metal sections, mainly, used for industrial purposesby
using liquid paint
Job Role  General Industrial (Liquid) Painter
NSQF level  4
Key Functions  Study the drawing and production plan
 Study the coating required
 Verify details with the customer
 Prepare Jigging
 Clean the surface
 Load sections on conveyor
 Pre-treat for coating
 Prepare paint colour
 Apply paint on the surface
 Finish the surface
 Maintain pre-treatment bath and paint booth
 Maintain tools and equipment
NOS Title  Prepare for coating
 Pre-treat the section to be coated
 Apply top-coat and finish the surface
 Maintain jigs, tools and machines
Key Performance Criteria  study the plan for powder coating
 study the assembly of the metal segment to be coated
 disassemble the segment if it has multiple pieces to be coated
seperately
 remove the pieces which are made up of rubber, plastic, etc.
 understand the conditions where segment is to be used, hot, wet,
friction
 study the metal and chemistry required, e.g., pure epoxy, epoxy
polyester,pure polyester, polyurethane
 colour of paint and finish require
 document the colour, finish and chemistry required, process
description and time and effort estimated for the process
 meet the customer at appropriate time
 present the fact file document to the customer and seek approval
 make necessary changes after discussion and take approval to
start the process
 select the size of jigs for hanging the segments to be prepared for
coating
 hang segments on the jigs
 check the controls to see if jigs conveyour is in good working
condition
 use brush to remove dust from the corners
 fix the buffing pad
 pour the chemical for cleaning onto the buffing pad
 switch on the buffer
 clean the surface by moving buffer machine on the component
surface in circular motion
 load the tanks with chemical and check the concentration of
chemicals
 hang the components on jigs and move towards the pre-
treatment tanks
 set the control of jigs, conveyor speed and temperature
 dip component in alkaline/acid cleaners to degrease the section
 rinse the metal in water
 dip the component in activation solution to convert any chemical
on the metal surface to fumes
 dip the component in phosphatising/ chromating solution to
remove rust and formation of blue-grey layer to prevent the
metal for corrosion or oxidation
 final chemical rinse as passivation treatment for further
enhancing the anticorrosion performance of the metal
 dry metal with hot air
 perform cloth test to check moisture
 check the paint colour as per the gven mixing ratio
 prepare colour in mentioned ratio of pigment, thinner and
hardener
 clean the surface by buffing
 fill the paint in the fluid container
 adjust controls for pressure in fluid container and size of the fluid
orifice
 spray paint on the work surface in the paint booth
 maintain given pressure by hand or preprogrammed support
sprayer
 remove masking
 send for curing
 after curing, check surface for any grains, etc., formed on the
surface after painting
 remove surface oils from tank using oil skimmers
 remove particles from the bottom of the tank using bag filtration
 remove emulsified and suspended oils using ultrafiltration or
centrifugation
 remove deposits from paint booths
 clean powder hoses
 remove deposits from powder guns
 clean jigs after the process is over
 clean the facility regularly
Key Knowledge and Understanding of  production plan and bill of materials
 properties of paint or powder, e.g., chemical resistence,
mechanical strength, uv resistence, flexibility, hardness, drying
time
 ingredients of paint or powder, e.g., binder, pigment, extender,
additive
 disassembling and assembling of components
 paint chemistry, e.g., pure epoxy, epoxy polyester, pure polyester,
polyurethane
 types of finish, e.g., gloss, semi-gloss, satin, matt, structure finish,
sand finish, hammer finish, metallic, antique finish
 pretreatment process, e.g., degreasing, water rinsing, activation,
phosphating or chromating, passivation, drying
 coating process, equipment, hopper, booth and elctrostatic
sprayer controls
 curing process, e.g., cycles, temperature controls, holding time,
etc.
 quality checks to pass inline
 quality standards of customer or OEM
 documentation process
 significance of customer education
 pricing metrics
 jig preparation and checking
 costing metrics and productivity
 Writing skills
 Decision Making
 Problem solving
Occupation  Property Management Operations

Key purpose  Assisting the painter in the paint application process
Job Role  Painting Helper
NSQF level  2
Key Functions  Follow given instructions
 Identify and use basic tools and materials used in painting
 Handle and store painting materials
 Assist the painter
 Disposal of waste and cleaning workplace
NOS Title  Assist in the painting process
Key Performance Criteria  understand given instructions
 follow given instructions
 spontaneous in assisting and performing tasks as instructed
 identify and select painting materials relevant for work such as
various type of paints, thinners, primers, putty, sand papers, etc.
 classify materials on the basis of their type and use
 identify and select tools relevant for work such as sanders,
spreaders, buffers,brush, rollers, spray guns etc
 deliver, place and store paints and painting materials
 handle and place painting tools and equipment
 stack materials depending on their properties and as per
commpany’s
 identify and mask areas not be painted
 remove all wall hangings and fixtures and store safely
 move and cover all furniture and cover the exposed floor
 sand and prepare the surface for painting
 prepare the putty, primer and paint for application as per
manufacturer's instructions
 apply the putty and primer to the prepared surface as per
manufacturer's recommendations
 smoothen the wall for final painting by sanding by recommended
sand paper
 dispose waste material as per company’s disposal standards
 dispose hazardous materials as per company’s disposal standards
 clean workplace after paintng
 clean and maintain tools after use
Key Knowledge and Understanding of  properties of different types of paints and painting materials, e.g.,
liquid and powder; drying time, exterior or interior use, uv or heat
insulation, etc.
 different types of painting tools and equipment
 process and technique involved in decorative and industrial paint
applications
 classification of materials depending on their type and use
 handling different types of paints and painting materials
 use of painting tools and equipment for different surfaces and
purposes
 different types of paint application tools and equipment such as
brush, roller, sprayers, electrostatic spray guns
 precautions to be taken and finish to be achieved
 different tools and equipment used for decorative and industrial
paint applications
 stacking methods for storing painting materials depending on
their properties
 methods of disposing hazardous and non-hazardous wastes
 safe disposal of waste as per company’s or government’s norms
 housekeeping procedures required for workplace
 cleaning and maintaining tools
 Writing skills
 Decision Making
 Problem solving

Key purpose  Painting metal surfaces, particularly, home appliances, auto parts,
control panels, furniture, heavy machinery, hospital equipment,
office stationary, etc.
Job Role  Powder Coater
NSQF level  4
Key Functions  Study the drawing and production plan
 Study the coating required
 Verify details with the customer
 Prepare Jigging
 Clean the surface
 Load sections on conveyor
 Pre-treat for coating
 Powder coat the sections
 Check quality of powder coated sections
 Cure the coated section
 Assemble parts and dispatch
 Maintain pre-treatment bath and paint booth
 Maintain tools and equipment
NOS Title  Prepare for coating
 Pre-treat the section to be coated
 Perform powder coating
 Maintain jigs, tools and machines
Key Performance Criteria  study the plan for powder coating
 study the assembly of the metal segment to be coated
 disassemble the segment if it has multiple pieces to be coated
seperately
 remove the pieces which are made up of rubber, plastic, etc.
 understand the conditions where segment is to be used, hot, wet,
friction
 study the metal and chemistry required, e.g., pure epoxy, epoxy
polyester,pure polyester, polyurethane
 colour of paint and finish require
 document the colour, finish and chemistry required, process
description and time and effort estimated for the process
 meet the customer at appropriate time
 present the fact file document to the customer and seek approval
 make necessary changes after discussion and take approval to
start the process
 select the size of jigs for hanging the segments to be prepared for
coating
 hang segments on the jigs
 check the controls to see if jigs conveyour is in good working
condition
 use brush to remove dust from the corners
 fix the buffing pad
 pour the chemical for cleaning onto the buffing pad
 switch on the buffer
 clean the surface by moving buffer machine on the component
surface in circular motion
 load the tanks with chemical and check the concentration of
chemicals
 hang the components on jigs and move towards the pre-
treatment tanks
 set the control of jigs, conveyor speed and temperature
 dip component in alkaline/acid cleaners to degrease the section
 rinse the metal in water
 dip the component in activation solution to convert any chemical
on the metal surface to fumes
 dip the component in phosphatising/ chromating solution to
remove rust and formation of blue-grey layer to prevent the
metal for corrosion or oxidation
 final chemical rinse as passivation treatment for further
enhancing the anticorrosion performance of the metal
 dry metal with hot air
 perform cloth test to check moisture
 set controls of spray gun movements
 set sensors to ensure uniform powder delivery rate
 set conveyor speed
 powder coat the parts by spray guns adjusting the pressure on the
fluid container and size of fluid orifice
 measure microns of thickness of powder coating using micro-
meter
 tape test to ensure adhesion of paint on surface
 visual check to see colour and finish of sections
 compare the painted sections with the sample provided
 calibrate the oven temperature and timer
 set conveyor in motion or use batch curing by moving sections
inside the
 clean the sections to remove dust
 assemble the parts of the component, as required
 pack the component and dispatch
 remove surface oils from tank using oil skimmers
 remove particles from the bottom of the tank using bag filtration
 remove emulsified and suspended oils using ultrafiltration or
centrifugation
 remove deposits from paint booths
 clean powder hoses
 remove deposits from powder guns
 clean jigs after the process is over
 clean the facility regularly
Key Knowledge and Understanding of  production plan and bill of materials
 properties of paint or powder, e.g., chemical resistence,
mechanical strength, uv resistence, flexibility, hardness, drying
time
 ingredients of paint or powder, e.g., binder, pigment, extender,
additive
 disassembling and assembling of components
 paint chemistry, e.g., pure epoxy, epoxy polyester, pure polyester,
polyurethane
 types of finish, e.g., gloss, semi-gloss, satin, matt, structure finish,
sand finish, hammer finish, metallic, antique finish
 pretreatment process, e.g., degreasing, water rinsing, activation,
phosphating or chromating, passivation, drying
 coating process, equipment, hopper, booth and elctrostatic
sprayer controls
 curing process, e.g., cycles, temperature controls, holding time,
etc.
 quality checks to pass inline
 quality standards of customer or OEM
 documentation process
 significance of customer education
 pricing metrics
 jig preparation and checking
 costing metrics and productivity
 Writing skills
 Decision Making
 Problem solving

Key purpose  Painting large surface areas and substrates that need
protection from natural elements such as fire or water
requiring high performance and protection from corrosive
environment
Job Role  Protective and Marine Painter
NSQF level  4
Key Functions  Analyse substrate and erect the scaffolding
 Prepare surface for painting
 Inspect the surface
 Paint the substrate
 Inspect the painted surface
NOS Title  Prepare to paint the substrate
 Paint the substrate
Key Performance Criteria  check humidity and temperature suitability for the process
 inspect substrate for oil/grease, dirt and imperfections
 check durability of scaffolding for personal safety
 ensure proper masking of materials in the surrounding
 erect the scaffolding as per standard operating procedure
 remove oil/grease, dirt, soil, salts and other contaminants from
surface by using solvents, alkali, emulsion, etc.
 prepare surface for painiting using wire brushing, chipping, power
tool, hydroblasting or abrasive blasting
 ensure no oil/grease, dirt, soil, salts and other contaminants are
present on the surface
 check whether surface profile is as per company’s standards
 treat for any imperfections
 mix two components i.e. epoxy and polyurethane in a given ratio
 fit air driven agitator with pressure pot for continuous mixing
while
 application
 ensure proper working of painting machine and airless spray gun
 check durability of scaffolding
 ensure proper masking of materials in the surrounding
 adjust pressure and size of orifice for spraying paint
 climb the scaffolding
 apply paint on substrate with airless spray gun as per company’s
standards
 apply weed fowling at the bottom part of ship which remains
submerged in water with airless spray gun as per company’s
standards
 keep the substrate for drying as per company ‘standards
 check adhesion of paint as per company’s standard
 check paint coat is even and without imperfections
 check wet film thickness
 check dry film thickness
 compare with standards provided
Key Knowledge and Understanding of  ISO 12944 standards
 green tag scaffolding
 procedure for climbing scaffolding safely
 methods of cleaning substrate surface using solvent, alkali,
emulsion etc
 selection of cleaning methods depending on substrate
 methods of preparing surface such as wire brushing, chipping,
Power tool,hydroblasting or abrasive blasting
 various surface preparation methods and their purpose
 types of abrasives for blasting such as sand, grit or shot
 selection of Abrasives depeding on substrate
 surface profile and how to measure it
 grades of blast cleaning – Sa1, Sa 2, Sa3
 common causes of poor surface preparation
 common symptoms of poor surface preparation
 handling and use of tools and equipments like blasting hose, wire
brush,chipping tool etc
 significance of recommended temperature, dewpoint, humidity
for painting process
 use of airless spray gun
 Repair airless spray gun
 Various types of paints and their suitability for different
environments
 techniques of effective spray painting
 common causes of poor paint application
 common symptoms of poor paint applications
 common complaints post application
 significance of correct selection of epoxy, polyurethane and
thinner
 correct mixing ratio of epoxy, polyurethane and thinner
 drying time of paints and coatings
 time between coats
 thickness of paint required for different types of substrate ad as
per their enironmental conditions
 need for upkeep of equipment and tools
 dry and wet film thickness
 microns of thickness
 required temperature, dewpoint, humidity for painting process
 Pot life of paint
 Writing skills
 Decision Making
 Problem solving

Key purpose  Ensuring that the paint application work undertaken and
completed as per agreed delivery standards of quality, time,
safety and cleanliness, thereby, achieving full customer
satisfaction
Job Role  Supervisor – Decorative Application
NSQF level  5
Key Functions  Understand customer’s wall, door, window or wood painting
requirements
 Estimate time, supplies, painters, helpers and equipment
 Prepare fact file and invoice
 Arrange for materials and personnel required for painting
 Supervise the painting process and post painting cleanup
 Check quality, handover and receive job completion certificate
 Receive payment
NOS Title  Engage with customer for decorative painting service
 Supervise decorative painting
 note down the type painting requirements, e.g., wall, door,
window, textured, or wood polish
machines
 show paint booklets to demonstrate the colour combinations and
finish available
 demonstrate new designs or design modifications for textures, if
necessary
 assess the type of wall to be painted
 check for moisture content, pests, pH value using easuring meters
or visually
prior to
 starting the paint work such as water-proofing, pest control, etc.
rectify
 educate about fallout of not doing the required pretreatment,
e.g., flaking,bubble formation, poor smoothness, etc.
selected finish
 calculate tools, material, machines, chemicals and equipment
requirements
 agree on the number of painters and helpers that would be
deployed for how many days
required
 prepare a fact file defining the scope of work in detail and get
signed by customer and self
any other
 cost/ tax that would be charged to the client
 negotiate final price
 coordinate with paint dealer or company, equipment and tools
suppliers
 coordinate with painters or painting contractors for adequately
trained painters and helpers
 check quality of materials acquired for achieving the painting
outcomes
 arrange for required safety gear for painters and helpers such as
masks, nose covers, goggles, gloves, caps, boots, aprons, ladders,
slings, scaffolding,disposal bins, water, etc.
 instruct painters and helpers on the surface preparation or
sanding process and outcomes required in terms of level of
smoothness/ coarseness as well asremoving paint, grease, dust,
etc.
 instruct on masking
 instruct on type of finish required, e.g., gloss, matt, textured,
machined, etc.
 instruct on mixing ratio of water or thinner to putty, primer or
paint
 instruct on the combination of tools and machines to be used at
different
 instruct on methodology for application of putty, primer or top
coat
 instruct about paint quality, e.g., drying time, spilling, wastage,
etc.
 instruct about the quality standards to be achieved
 instruct about cleaning standards and disposal of leftover
consumables
 instruct about moving furniture, cleaning fixtures, without causing
damage
 check quality of work at different stages such as after pre-
treatment, surface preparation, putty/ primer application, top
coat application, texturing and finishing
 check final finish after drying
 check quality of post painting clean-up
 handover the premises to customer
 seek job completion certificate as per company’s or dealer’s
standards
 prepare final bill and serve to customer
 receive payment and give receipt as per company’s/ dealer’s
billing
 issue any warranty certificate as per company’s or dealer’s policy
 ensure to leave contact details with a happy customer for future
repainting work or referrals
sanding
 availability of paint with company or dealer
cleaning,
and their numbering
 importance of required textured or other types of finish
proposed design
 new market and industry trends in textured painting
satisfaction
generation
 people management, especially, job workers
 Writing skills
 Decision Making
 Problem solving

Key purpose  Painting wooden surfaces, particularly used for furniture and
decorative purposes
Job Role  Wood Polisher
NSQF level  3
Key Functions  Engage with the customer
 Inspect the surface to be painted or polished
 Estimate time, cost, supplies and equipment required
 Prepare wooden surface
 Paint wooden surface
 Finish wooden surface
NOS Title  Engage with customer for wood polishing service
 Prepare and paint or polish the wooden surface
Key Performance Criteria  with customer about the appropriate time for visit
 visit customers' home or business premises
 note down customer’s requirements of colour, finish, filling, low-
VOC, etc.
 assess the type of wood to be painted
 check moisture content of the wood to assess too dry or too wet
 find if there is any flaw in the wood e.g. scratches, dents, etc. To
be filled
 inspect the wood if it has paint, oil, grease, etc., on its surface
 determine the effort required for preparing the surface, painting
and polishing
 measure area and dimensions to be painted
 calculate material, chemical, tools and equipment requirements,
for the job
 Provide and agree on estimated cost and time required for the
job to customer
 respond to customers' questions and concerns
 clean the wooden surface
 sand the wooden surface with sand paper to remove any paint,
grease. etc.,from the surface
 apply wood filler to fill any holes, dents, etc.,
 sand the wood surface to a required smoothness level as per
 mask with a tape any parts of the wood or other surface of the
item that need not be painted
 apply primer on the wooden surface in the required quantity and
as per
 apply paint on the wood surface with brush/spray gun as per
 apply sealer or clear topcoat on the paint as per company’s
standards
requirement or
 sand the wooden surface with sand paper to remove any paint,
grease. etc.,from the surface
 apply wood filler to fill any holes, dents, etc.,
 sand the wood surface to a required smoothness level as per
 mask with a tape any parts of the wood or other surface of the
item that need not be painted
 apply primer on the wooden surface in the required quantity and
as per company’s standards
 apply paint on the wood surface with brush/spray gun as per
 apply sealer or clear topcoat on the paint as per company’s
standards
Key Knowledge and Understanding of  different types of paint and varnish finishes e.g., walnut,
melamine, glossy,satin, matt
 differen types of paints and their suitability for various surfaces
and weather conditions, e.g., poor quality wood requires more
expensive polish for same kind of finish as good quality wood
 techniques for wood polishing such as sanding, primer
application, other coating, painting, filling and final sanding
while avoiding wastage beyond acceptaed levels
 use of hand or polishing machine for required finish
 application using spray guns and significance of spray clarity
 new market and industry trends in wood painting
 use of moisture meter
 Various techniques for estimating customer service standards in
the market
 common causes of poor paint application
 common symptoms of poor paint applications
 common complaints post application
 significance of correct selection of paint, primer and other
coatings for the surface
 correct mixing ratio of paints, thinners and hardeners
 use of brush or spray for different techniques
 different types of paints and coatings
 drying time of paints and coatings
 thickness of paint required for different types of wood and
weathering condition
 drying time of final paint coat, before applying sealer or clear
topcoat for finish
 Writing skills
 Decision Making
 Problem solving
Occupation  Production – Powder Coating

Key purpose  Operating the air classification mill to produce finely ground
powder paint as per company’s or customer’s specifications
Job Role  Air Classification Mill Operator
NSQF level  4
Key Functions  Understand the process work or doc-sheet
 Calibrate the air classification mill
 Visually track the work-in-progress powder paint
 Operate the air classification mill
 Filter and pack (non-textured powder)
 Clean the air classification mill
NOS Title  Prepare and operate the air classification mill
Key Performance Criteria  receive the process document-sheet from the shift in-charge or
production supervisor
 understand the overall process flow
 understand the specific instructions pertaining to the air
classification mill operation
 assimilate the materials required
 identify the air classification mill controls in the equipment
control room or chamber
 calibrate the mill by modifying specifications such as temperature,
flow, discharge control, etc.
 ensure the calibration is in line with the process requirements
 ensure the other equipment controls are not modified, once set
 notify the shift in-charge or production supervisor about
completion of
 calibration before exiting the equipment control room or
chamber
 inspect the overall process flow in order to achieve productivity
standards
 visually assess the flakes from the extruder to check if they are in
line with process requirement
 notify the shift in-charge / production supervisor in case of any
significant
 operate the mill as per standard operating procedure
 ensure the mill operates after scheduled calibration in order to
avoid
 inspect if the particles are being ground as required by the
process sheet
 ensure the ground product moves to the next stage, i.e., filtering
process in stipulated time and as per specified quality standards
 cease the operation once the batch is completed
 ensure that the output is non-textured powder
 filter the output appropriately
 ensure visually the output is in line with process expectations
 assemble packing covers / barrels
 fill the same with appropriate quantities of non-textured powder
 ensure the area is clean after the filtering and packing
 identify the various parts / chambers of the air classification mill
 understand how the mill needs to be handled during cleaning
 clean the various parts of the mill like external chamber, grinding
chamber, classifier wheel, etc.
 ensure the effluents (if any) are contained and disposed off
carefully
 make the mill ready in working condition for next batch
Key Knowledge and Understanding of  different types of powder paints, their properties and uses
 overall powder paint manufacturing process
 standard operating procedures of powder paint manufacturing
process
 various parts of the air classification mill such as frame, inlets for
air and material input, grinding tips and chamber, rotor assembly,
drives, coarse and fine outlets, etc.
 mechanism of air classification mill operation
 sampling and classification methods of particle size including
simulation
 significance of various process controls, e.g., air velocity and
pressure gauges, rejecter elements and aperture, rejecter speed,
feed and air ratios
 regular maintenance requirements of the mill
 mill calibration process and precautions
 the significance of use of personal protective equipment while
operating the mill
 the quality of the output of every sub process in the overall
powder manufacturing process
 company’s quality standards
 various types of materials used to clean the air classification mill
 how to assemble the mill post cleaning
 disposal techniques
 the hazards and safety precautions associated with the cleaning
process
 various cleaning techniques
 the handling of supplies and tools in a safe and sound manner
 quality standards that have to be maintained while cleaning
 effects of various resins, additives and other chemicals on mill and
how they need to be cleaned
 filtering techniques
 packing methodologies for non-textured powder
 Writing skills
 Decision Making
 Problem solving
Occupation  Production – Liquid Paint

Key purpose  Grinding the pre-mix as per company’s standard operating
procedure
Job Role  Dispersion Operator
NSQF level  4
Key Functions  Receive work instructions from supervisor
 Procure the raw materials
 Pre mix the required raw materials
 Charge the materials to disperser
 Set up the machine for grinding
 Grind the raw materials
 Perform regular maintenance of the machine
 Achieve productivity and quality
NOS Title  Charge the materials to dispersion machine
 Grind the materials in dispersion unit
Key Performance Criteria  understand the right raw materials to be used
 obtain the formulations prepared for the particular batch
 understand the job sheet for target and requirement
 pump the solvents and resins from internal storage vessels
 ensure to receive the right raw materials such as powder,
additives, etc.
 mix water and additives in case of water base paint manufacture
 mix the powder, pigments, resin, solvent and additives in case of
solvent base paint manufacture based on the formulations
 ensure to add the correct materials
 ensure the right amount and proportion of materials are mixed
 ensure the mixing happens for the appropriate time frame
 add water and the additives into the disperser
 load powder to water and additives in case of water base paint
manufacture
 add the premixed raw materials to the disperser in case of solvent
base paint manufacture
 ensure not to dump the materials
 add zirconium beads to the sand mill to obtain light color
 add steel balls to ball mill to obtain dark colors
 check the loaded materials before grinding
 adjust the speed in the machine as per the disperser type used
and the amount of mixture
 set the grind time at the disperser based on the requirement and
quantity of mixture to be fed
 turn on the machine for grinding to begin
 operate the machine on confirming the safety features to
function the machine are in place
 use the specified machine for grinding such as sand mill, bead
mill, ball mill, high speed dispersion machine, twin-shaft
dispersion machine, etc.
 process the materials in high speed disperser subjecting to high
speed agitation or on other machines based on requirement and
specified formulations
 use special additives where necessary, to enhance dispersion
stability
 operate the machine for the required amount of time for grinding
 ensure to be aware of the potential dangers involved with the
disperser
 ensure to blend the pigment into solvents
 ensure its reached the desired grinding level
 ensure general maintenance and upkeep of the dispersion
machine
 ensure no shut down of machines due to improper maintenance
 perform regular cleaning process as prescribed by manufacturer
 ensure the manufactured paint provides a high viscosity and high
solids mixture
 ensure to meet 100%, the established colour standards and
quality
 ensure compliance to meet specified laboratory procedures for
quality check
 ensure to complete the grinding in target time
Key Knowledge and Understanding of  paint production process
 types of paint products and their uses, e.g., water based, solvent
based, industrial application, decorative application
 formulations for the particular batches
 usage of raw materials such as powder, additives, solvents, resin,
etc.
 pre mixing procedure and time frame for mixing
 types of dispersion, e.g., using mills or dispersion units
 mixing proportion of zirconium beads, steel balls, etc.
 loading procedure of the raw materials
 maintaining the equipments and machine for charging and
grinding
 types of paint products and their uses, e.g., water based, solvent
based, industrial application, decorative application
 standard operating procedure for dispersion
 raw materials for paint such as powder, additives, binders,
thinners, etc.
 operation of sand mill, bead mill, ball mill, high speed dispersion
machine, twin-shaft dispersion machine
 mixing proportion of zirconium beads, steel balls, etc.
 loading procedure of the raw materials
 maintaining the tools, equipment and machine for charging and
grinding
 proficiency in in-house software for recording the job details
 maintaining the equipments and dispersion machine
 purpose of DCS and SCADA system for grinding in automated
plant
 Writing skills
 Decision Making
 Problem solving

Key purpose  Converting the raw materials into flakes after pre-mixing in line
with the process chart and by operating the mill
Job Role  Extrusion Operator
NSQF level  4
 Collect the requisite raw materials from store
 Calibrate the mixer
 Pre mix the raw materials
 Calibrate the extruder
 Operate the extruder
 Visually track the quality of powder paint process
 Clean the extruder
NOS Title  Pre-mix the raw materials
 Operate the extrusion mill
Key Performance Criteria  receive the process doc-sheet from the shift in-charge or
 understand the specific instructions pertaining to the pre mix and
extruder operation
 understand the raw materials resin, hardener, pigment, additive,
fillers, etc required for the batch
 understand the location of the above mentioned class of raw
materials in the store
 weigh the appropriate quantities of the raw materials using the
appropriate aids and equipment like scales, gloves, etc
 replace the excess raw materials in the appropriate locations
 record the details of the raw materials taken for the batch
Calibrating the mixer To be competent, the user/ individual must
be able to:
 identify the mixer controls in the equipment control room or
chamber
 calibrate the mixer by modifying specifications such as
temperature, flow, discharge control, etc.
completion of calibration before exiting the equipment control
room or chamber
 take the weighed raw materials like resin, hardener, pigment,
additive, fillers, etc
 approach the mixer and position appropriately to load the same
 load the mixer with the raw materials
 ensure that the mixed by-product moves to the extruder
 halt the mixer after a particular batch, if required
 identify extruder controls in the equipment control room or
chamber
 calibrate the extruder by modifying specifications such as
temperature, flow, pressure, etc.
completion of calibration before exiting the equipment control
room or chamber
 operate the extruder as per standard operating procedure
 ensure the flakes are discharged in the discharge crater
 ensure the flakes are cooled for the stipulated time
 ensure the ground product moves to the next stage, i.e., grinding
process in
 stipulated time and as per specified quality standards
 cease the operation once the batch is completed
 inspect the overall process flow in order to achieve productivity
standards
 visually assess the flakes from the extruder to check if they are in
line with process requirement
 notify the shift in-charge / production supervisor in case of any
significant deviation from the process requirements
 identify the various parts / chambers of the extruder
 understand how the extruder needs to be handled during
cleaning
 clean the various parts of the extruder like barrel, liner, flow
channels, etc.
 make the extruder ready in working condition for next batch
 basic properties of various resins, additives and other chemicals
used
process
 mechanism of mixer operation
 different types of mixers available in the market and their uses
 significance of various process controls, e.g., air velocity and
pressure gauges,
 various types of materials used to clean the extruder
 effects of various resins, additives and other chemicals on
extruder and how they need to be cleaned
 various parts of the extruder such as barrel, liner, flow channels
frame, etc.
 different types of extruders available in the market and their
cleaning procedures
 regular maintenance requirements of the extruder
 extruder calibration process and precautions
 extruder operation procedures
 the significance of use of safety gear while cleaning the extruder
 impact of calibration parameters on the overall process
 cooling period for the flakes depending on the end product
 significance of making the extruder ready for the next batch post
cleaning
 waste disposal techniques
process
 the handling of supplies and tools in safe and sound manner
 quality standards that have to be maintained while cleaning
 rejecter elements and aperture, rejecter speed, feed and air
rations
 regular maintenance requirements of the mixer
 mixer calibration process and precautions
 the significance of use of safety gear while operating the mixer
 the output of every sub process in the overall powder
manufacturing process
 quality standards as per company’s standards
 weighing tools and methodologies
 store material recording
 material handling
 Writing skills
 Decision Making
 Problem solving
Occupation  Packing
Key purpose  Labelling the cans or containers drums or bags used for filling the
manufactured liquid or powder pain, sealing and packingthem
before dispatching to warehouse
Job Role  Filling and Packing Operator
NSQF level  3
Key Functions  Understand the work requirement
 Obtain the details of the label
 Put label on the cans
 Fill the paint/powder onto the cans/bags
 Seal the cans/bags
NOS Title  Label the containers or bags
 Fill and pack the paint
Key Performance Criteria  receive the job sheet and understand the details
 understand the target to be completed for packing
 plan the work to complete the packing as per target and
requirements
 receive the finished paint/powder from respective department or
supervisor
 use necessary protective gears while handling the paints and
powder Obtaining the details of the label
 obtain the net weight and volume of the paint/powder to be
packed
 get the batch number
 confirm the prices of the paints/powder as per the recent
company update
 understand the number of cans/bags to be sealed as per the
batch sheet
 feed the label details such as quantity, weight, batch number,
colour, price, instruction for handling, etc. from the job sheet to
the required equipment such as machine or computer for every
batch
 check the details fed onto the machine
 ensure all the details are updated for the label
 print and paste the label, in case of computer feeding
 roll the empty cans on the conveyor belt in the desired position,
in case of machine feeding
 ensure the camera captures the logo of the company or any
specification on the can, for the machine to recognize the can for
print
 send the cans through the labeling line
 put bar code on the cans, if required
 ensure the prints on the cans when they are out of the labeling
line
 check the label details and pass on to the filling team
 obtain the cans from the labelling section
 understand the job sheet to get the batch details
 adjust the conveyor belt size and width of the piston depending
on the pail size to be filled
 feed the quantity to be filled by the machine
 set up the line of the conveyor belt
 place the cans onto the belt
 ensure the cans are pumped and filled with paints
 weigh the powder paint produced as per the requirement in case
of packing powder paints
 fill the bags with the powder
 ensure the bags are filled with correct quantity for powder coats
 keep lids on the lid machine
 ensure lids are properly pressed on lid pressing unit
 tie the bags securely (where machine not available)
 ensure the cans are passed to palletizing unit on conveyor belt
 adjust the robot panels to palletize depending on the pail sizes
 enter palette id and bar code into ASRS
 ensure robot place pallets on conveyor to pass it to ASRS
 ensure zero material loss while packing
 ensure no leakage after packing
 follow organization standards and procedures on labelling and
packing
 achieve the targets specified
 ensure to perform packing as per the job sheet requirement
Key Knowledge and Understanding of  paint manufacture process
 variety of labels and their basic quality
 material movement and stocking procedure
 usage of tools and machines used in labelling of product and
packages
 process of labelling
 documentation and record keeping procedure
 variety of packaging cans and their basic quality
 usage of tools/machines used in packaging
 tool maintenance
 proficiency in MS package for recording the job details
 maintaining the equipments and machine for filling
 processes involved in filling and packaging
 measurement for packaging such as quantity, type of paint,
powder, etc.
 precautionary measures to be taken during the work
 about retail and bulk filling machines
 operate retail and bulk filling machines
 adjust control panels for conveyor and robot
 how to enter details in ASRS
 Writing skills
 Decision Making
 Problem solving
Key purpose  Adding the recommended amounts and rates of emulsion, binder,
thinner, additive, and other raw materials to the dispersed paint
in order to obtain the viscosity and quality asper company’s
standards
Job Role  Mixing Operator
NSQF level  3
 Mix the paint ingredients
 Take adequate safety measures
NOS Title  Mix the paint raw materials
Key Performance Criteria  receive work instruction and formulation details from the
supervisor
 understand the job sheet for the requirement and target for
batch completion
 confirm the inline quality check result from QC after dispersion
process
 transfer the paint to mixer after dispersion or monitor its transfer
to dispersion in an automated plant
 measure the amount of paint in the mixer
 mix with recommended amount of binder or thinner to derive the
desired paint type, e.g., solvent base or water based
 send sample for inline quality clearence
 after QC clearance, add emulsion, additives, binder, thinner, etc.,
to the paint as per the recommended formulation
 maintain schedule of recommended time, weight, frequency of
addition
 filter and remove the sand particles as recommended
 send for quality check, especially, viscosity of the paint after
thinning
 ensure the consistent batch quality of paint
 read the safety manuals as prescribed by the company
 ensure to wear appropriate protective gears such as gloves and
masks while using the materials for thinning
 ensure to comply to the safety procedures of the company
 ensure to achieve the specified consistency per batch
 ensure the viscosity, colour, and chemical properties of the paint
are as per requirement
 achieve the targets specified as per job sheet requirement
Key Knowledge and Understanding of  different types of paints, e.g. liquid, powder, industrial, decorat
 uses of paints on different surfaces, e.g., industrial, decorative,
protective
 base paint versus pigmented paint
 different types of undercoats that can be used for a paint
 paint manufacturing process for water and solvent based paints
 raw materials used in different types of paints, their purpose and
chemical properties
 standard operating procedure for mixing
 quality parameters of paint and types of inline and finished paint
quality tests
 measurement of the paint quantity
 equipment used for testing paint quality and tolerances
recomended
 ensuring the stock of raw materials required before starting the
batch
 safety standards and precautions to be taken, e.g., hazards in
charging
 purpose of DCS and SCADA systems to control mixing process in
an automated plant
 Writing skills
 Decision Making
 Problem solving

Key purpose  Checking quality of the intermediate products during the
production process of paints to ensure that the end product is as
per company’s or customer’s specifications
Job Role  Production QC In-charge
NSQF level  5
 Perform production QC for liquid paint
 Perform production QC for powder paint
 Complete the QC process
 Document the results
NOS Title  Check inline production quality
 understand the instances where the production QC has to be
performed
 understand the quantities of intermediate products that need to
be checked
 understand the quality check process and its impact on
production
 read the customer’s and company’s doc sheet
 perform the quality check as specified
 weigh the appropriate quantities of the intermediate products
using the appropriate aids and equipment like scales, gloves, etc
 check if there is uniform dispersion
 check the viscosity of the mix
 check for fineness using appropriate tools like Hegmann guage
 perform any other tests in line with customer and company
requirement
 visually check the intermediate products for conformance to
fidelity
 adhere to the timelines
 ensure the overall production process is not interrupted by the
tests
 comply with quality standards of the company
 implement process control techniques and procedures for
manufacturing
 manage improvement in quality over time
 work with a cross functional teams like mixing, grinding, etc
 replace the excess intermediate products in the appropriate
locations
 read the customer’s and company’s doc sheet
 perform the quality check as specified
 check for the pattern
 check the curing time
 perform any other tests in line with customer and company
requirement
 visually check the intermediate products for conformance to
fidelity
 adhere to the timelines
 ensure the overall production process is not interrupted by the
tests
 comply with quality standards of the company
 implement process control techniques and procedures for
manufacturing
 manage improvement in quality over time
 work with a cross functional teams like extrusion, grinding, etc
 replace the excess intermediate products in the appropriate
locations
 identify if there are any deviations from expected outcomes and
expound the same to production / shift in-charge
 provide creative solutions with high quality and on time
 provide technical assistance as needed to prevent recurrence of
the complaints and issues
 identify process improvement opportunities and implement the
changes
 paste stickers such as quality check passed or okay on the test
batch
 highlight and return the defective batches to the respective
departments, in case of any deviations
 give the ‘go-ahead’ for the quality check passes batch to further
processes in production
 understand the associated documentation procedures
 record the production QC findings appropriately
 file the documentations for any future references
Key Knowledge and Understanding of  overall powder paint manufacturing process
 overall liquid paint manufacturing process
used
 usage of protective gear like gloves, ladles, etc while taking
sample
 various tests for powder and liquid paints
 customer specifications
 typical test outcomes
 typical causes for deviations in results
 using test equipment like gauges, etc
 sample disposal techniques
 sampling techniques
 quality system requirements and standards
 quality assurance methods
 Writing skills
 Decision Making
 Problem solving
Occupation  Quality Control

Key purpose  Ensuring that the product quality meets defined standards by
checking that the quality of raw materials and finished goods
meet the agreed specifications
Job Role  QC Chemist (RM & FG)
NSQF level  6
Key Functions  Prepare samples of incoming raw materials including packaging
materials
 Maintain standards, systems and processes for QC testing
 Conduct tests recommended for the raw materials
 Conduct tests on finished goods
 Document test results and prepare conformance reports
 Maintain test and measuring instruments
NOS Title  Check quality of incoming raw materials and finished goods
Key Performance Criteria  prepare sample lots for testing of different types of raw materials
including packaging materials, as per sampling procedure fro a
given quantity or weight
 retract and collect samples from the bags, liquid containers or
tankers and packaging materials
 document the sample details and prepare bags/ modules of the
sample collected
 mark and label the samples as per standard quality management
procedure avoid contamination of samples
 seal and send samples for testing to laboratory
 follow prescribed Quality Managment Systems Maintaining
standards, systems and processes for QC testing
 identify the most appropriate equipment for QC testing as per
standard quality management procedure, e.g., for solvent, or
packaging material (plastic, tin, carton) or for extender powder or
resin
 use recommended test and measurement process manual for
tesing the sample
 create paint batch and record any R&D changes
 follow ISO standards as applicable
 use designated space for sample storage as per recommended
standards, such as ambient temperature, moisture level, pests,
theft and fire safety
 if possible, suggest remedy for materials that have failed tests
Conducting tests recommended for the raw materials
 conduct regular and exceptional testing as per the established
standards for specific product categories
 test for rentention period of materials as well as specified quality
for production
 conduct tests such as specific gravity, water content, evaporation
ratio, etc. for solvent
 conduct tests on powders such as appearance, colour, brightness,
water, purity
 conduct practical trials for recommended raw materials samples
and check against prescribed standards and declared standards
 conduct checks on drying time, viscosity, solid content, etc.
 conduct tests on packaging materials, e.g., look, appearance,
weight, dimension, drop test, bursting strength of carton, ply-
strength, age classifying test
 use brightness meter, melting point meter, gas liquid
chromatography for solvent test, mositure analyser, Karl-Fischer
instrument for water content, etc.
 analyse the results and findings and suggest appropriate
corrective action in consultantation with manufacturing /
production incharge Conducting tests on finished goods
 conduct regular and exceptional testing as per the established
standards for specific product categories
 use dispersion guage
 measure viscosity using instrument such as rotothinner
 use glossometer for checking gloss level
 use Elcometer for film thickness test
 check performance on wall or metal or wood for the paint type
 check corrosion resistance in salt-spray chamber
 check UV resistance using weatherometer
 conduct pencil hardness test
 use stone chip resistence machine for resistance to gravel, etc.
 use barcoding machine
 use incubation chamber for logevity test
 use ambient guage to measure surface condition before applying
panis and coats
 analyse the results and findings and suggest appropriate
corrective action in consultantation with manufacturing /
production incharge
 ensure zero defect in finished product as per specified standards
 check packaging of finished goods, e.g., type of packaging,
damage, etc.
 check lablelling is accurate and as per agreed/ spcified standards
for the batch
 ensure timely and safe dispatch of batch of finished goods to
warehouse, without any logistics damage
 record results and findings as per the established reporting and
documentation templates
 document sample progression, from sampling stage to testing and
production
 fill and dispatch copies for each batch of samples tested
 prepare test conformance reports with pass or reject outcomes
 record batch test results against prescribed tolerance level
 ensure data and process integrity Maintaining test and measuring
instruments
 calibrate the testing equipments for QC check periodically as per
the standards
 identify defective equipment and take appropriate corrective
actions
 clean the lab periodically, as per prescribed standards
 clean the test apparatus as per prescribed standards
 dispose materials to plant in usable condition
 maintain lab safety standards
 stacking and labelling of samples as per prescribed standards
Key Knowledge and Understanding of
 overall liquid paint manufacturing process
used
 significance of use of protective gear like gloves, ladles, etc.
 various tests for powder and liquid paints
 implication the tests on the end product
 customer specifications
 typical test outcomes
 typical causes for deviations in results
 using test equipment like gauges, etc
 sample disposal techniques
 sampling techniques
 quality system requirements and standards
 quality assurance methods
 handling procedures of hazardous substances
 handling of various equipments for quality checks
 procedure for disposable of sample
 Writing skills
 Decision Making
 Problem solving
Occupation  Sales and Marketing

Key purpose  Providing sales support to industrial paints customers,institutional
customers and dealers in terms of paint performance,
characteristics and application outcomes as well as quality control
methods
Job Role  Technical Sales Representative
NSQF level  5
Key Functions  Address technical queries on paint performance
 Provide solution with respect to most suited paint and/or
application method
 Gather feedback on specific paint or coating product
 Document for future reference
 Help close the sale
 Advise and/or train dealers and their associates
 Educate insitutional customers
 Provide technical support to customers of existing paint products
and services
NOS Title  Provide technical sales support to industrial paint customers
 Provide technical support to dealers and institutional customers
Key Performance Criteria  check with customer about their specific and special performance
requirement of the industral paint to be used
 understand the regular and new demand of the customer
 distinguish whether the query is on paint’s chemical
ccharacteristics or its application process
 address queries with most suitable technical explanation for the
performance or application requirement
 provide example from previous experiences which required
similar outcomes
 provide existing customer references for validation by new or
potential customer
 involve R&D team for higher level queries that may require more
detailed analysis and solution
 explain about new products or product combinations in the
market or of the company to help resolve specific queries
Providing solution
 provide logical explanation on why the paint or undercoat is most
suited for the performance desired by the customer, e.g.,
chemical properties and reactions of material composition of
paint
 provide advice or solution in terms of best form of pre-treatment
of surface or substrate for the desired result
 advice on the types of checks to be undertaken on the surface or
substrate before any surface preparation or pre-treatment
 advice on the undercoats to be used in combination with top-coat
for
 advice on the most economical combination of paint and coats
available in the market
 inform about likely setbacks and precautions to be taken for best
outcomes
 educate about limitations of the paint, undercoat or application
process
 educate about elements beyond the control of the company’s
products or services
 collect comprehensive information on paint or undercoat
performance from existing customers, as per company’s standard
procedure
 capture data and information related to unexpected performnec
related parameters and the ambient conditions for such
outcomes
 capture any performance related complaints for a given paint or
coat
 document all information and data gathered from customer
interaction in a coherent form as per company’s standard
documentation process
 document and share in such a way that it helps sales,
manufacturing and R&D teams for future product or process
improvements
 record changing market trends and customer demands for future
product development requirements and corresponding chemistry
of paints
 document the economics of diverse industrial paint application
process for future refence on costing and margins for developing
new products
 convince the customer abut the company’s paint product that
most suits the performance requirement
 work with the sales team to offer a winning sale that suits the
customer in terms of performance required, delivery
requirements and pricing
 coordinate with paint dealer for technical support training
 document and resolve queries of dealers and their associated
with respect to paint performance
 educate dealer or associate on paint application process, coats
and tools/ equipment to be used
 coordinate with painters or painting contractors for conducting
their training on new products and application process
 make the dealer and/or associate aware of best practices and
emerging trends
 interact with professionals and bulk customers such as architects,
builders, and large painting contractors
 advise on best possible paint to be used for the required purpose
 answer technical queries of customers
 educate customer on most appropriate application process and
undercoat to be applied for new or existing paint products
 educate on the combination of tools and machines to be used at
different stages of preparation and painting for the desired finish
 provide logical explanation on why the paint or undercoat is most
suited for the performance desired by the customer, e.g.,
chemical properties and eactions of material composition of paint
 provide advice or solution in terms of best form of pre-treatment
of surface for the desired result
 advice on the types of checks to be undertaken on the surface
before any surface preparation
 inform about likely setbacks and precautions to be taken for best
outcomes PC15. educate about limitations of the paint, undercoat
or application process
 educate about elements beyond the control of the company’s
products or services
 educate dealer/ institutional customer on compliance of display,
documentation and reporting procedure of the company as per
agreed terms
Key Knowledge and Understanding of  different types of decorative and industrial paints available in the
market
 company’s paints and undercoats products and their chemical
and physical properties
 varied combinations of base, additives, hardners, emulsifiers, and
their chemical reactions with resins as well as the outcomes
possible
 possible reactions of the paint and undercoat in different ambient
conditions
 varied combinations of paints and undercoats for a specific
performance
 new or special paints demanded by the market and their chemical
compositions
 process of manufacturing different types of paints, including
industrial/specialised and decorative
 different types of industrial and decorative paint application
methods
 details of each application process, dos and donts
 types of expertise required and available for industrial and
decorative paint application
 different types of tools, jigs and machines used for separate
application methods
 existing and emerging market trends for new products and
designs
 difference between manual and machine paint application
 tour planning and knowledge mangement
 management of institutional sales, dealer network, and sales staff
interior, metals or wood) for different weather conditions,
durability and pricing
 availability of paint with company or dealer and concept of
dynamic consummable management
 the process of warehousing, dispatch to depot, stocking and
distribution
 product packaging and labelling
 quality checks done on the paint before dispatch
 new and upcoming paints, coats, resins, additives, thinners and
tinters, etc., available in the market
 major ingredients of paints and role of pigment, binder, extender,
tinting, etc.
and their numbering
 process of computerised colour matching and tinting
 dilution ratio and drying time of different types of coats
satisfaction
generation
 management of dealer network and sales staff
interior, metals or wood) for different weather conditions,
durability and pricing
 availability of paint with company or dealer and concept of
dynamic consummable management
 the process of warehousing, dispatch to depot, stocking and
distribution
 product packaging and labelling
 quality checks done on the paint before dispatch
 new and upcoming paints, coats, resins, additives, thinners and
tinters, etc., available in the market and their chemical properties
 people management, especially, job workers
 tour planning and knowledge management
 different types of decorative paint finishes e.g., matt, glossy,
satin, textured
sanding
cleaning, putty/ primer application, top coat application
proposed design
satisfaction
generation
 significance of use of scaffolding, ladders, covers and slings for
painting on exterior and high surfaces
 safe disposal of paints and materials used, as per standard norms
 Writing skills
 Decision Making
 Problem solving
Occupation  Production – Liquid Paint

Key purpose  Mixing tinters, colourants, pigment pastes, etc. to a paint batch or
a sample to achieve a colour that matches a standard specified by
the customer or to the company’s colour standard.
Job Role  Tinting Operator
NSQF level  4
 Collect the required materials and equipment
 Perform the colour matching
 Report to supervisor
NOS Title  Prepare and perform colour matching
Key Performance Criteria  receive and interpret correctly the work instructions from
supervisor
 understand the job sheet for the colour required and target for
completion of work
 plan the work process in order to complete the colour matching in
time Collecting the required materials and equipment
 collect the paint to be tinted from the production department
 receive documents/details of product to be matched and the
standard
 estimate the amount of colourants and base material to be added
 arrange the required base colour, tinters, equipment, etc.
 ensure adequate stock of required materials in advance
 maintain record of the paint stock received for colour matching
and dispatched after colour matching
 accurately assess any colour difference as per the company’s
specifications
 add and mix the pigment pastes, tinters, colorants or base colours
with paints, enamels or lacquers in exact proportion in order to
match colours
 ensure that exact raw material in specified amounts are mixed
 ensure to diligently follow the formula and standard colour
samples in order to avoid wastage and mismatch
 compare samples using colorimeter/ spectro-photometer (colour
computer)
 repeat operation and make colour adjustments until the specified
colour is obtained
 test the colour obtained to match the specifications
 interpret the test results and calculate the required colour
adjustments/ additions
 send the samples to quality check for final colour, gloss, specific
gravity and viscosity tests
 analyze and resolve any complaints on colour
 maintain status of complaints in database such as complaint
analysis, action on complaints, etc.
 ensure to wear suitable personal protective equipment and use
the specified environmental safety equipment
 ensure accuracy of the desired colour
 ensure to achieve the batch card work order instructions on time
 clean and maintain the laboratory/work area and equipment
 ensure to operate the tinting equipment in a safe manner
 maintain detailed records of work orders, formulae and the
amount of ingredients added or mixed to obtain the desired
colour
 ensure 100% colour matching against the established colour
standards and quality
 ensure compliance to specified laboratory procedures for quality
check
 ensure to complete the colour matching in target time
 highlight any errors identified with the finished paint or tinter
 communicate any shortage or requirement of tint bases, test
panels and other materials
Key Knowledge and Understanding of  paint manufacturing process
 types of paints and related products
 standard operating procedure for colour matching
 various kinds of raw materials involved in the matching process
 use of tinting machine, colour spectro-photometer (colour
computer)equipment and materials
 maintenance of equipment and machine for colour matching
 estimating the proportion of mixing as per company’s standards
 estimating the quantity of raw materials required
 chemical composition of various paints and their reaction with
different types of materials.
 use of shade cards/ standard colour panels to match the required
paint colour
 safety standards and precautions to be taken while colour
matching
 quality standards to be maintained as per company’s standards
 paint market trends and evolving customer preferences
 about BSM and FIBC machines
 about DCS and SCADA Systems used for controlling and
monitoring paint
 Writing skills
 Decision Making
 Problem solving
Occupation  Production Powder Coating

Key purpose  Operating the tumbling machine in order to obtain the desired
finish of finely ground powder paint as per company’s or
customer’s specifications
Job Role  Tumbling Operator
NSQF level  3
 Collect the ground powder paint
 Tumble the ground powder paint
 Complete the tumbling process
NOS Title  Tumble the ground powder paint
 understand the specific instructions pertaining to the air
classification mill operation
 plan for calibrating in line with process requirements and milling
machine manual
 carefully collect the ground and filtered powder paint
 ensure this is in appropriately named/marked discharge barrels
 move these barrels carefully to the tumbling area in the
production area
 place the barrels in optimal distances to ensure quick tumbling
process
 place the barrels in the tumbling machine
 put proper amount of solvents or other chemicals to ensure the
desired
 ensure to mix the right proportion/ratio of the solvents or other
chemicals are added to the ground powder paint
 switch on the tumbling machine
 visually evaluate the tumbling process
 add any other chemicals/compounds to the powder paint if
required by the formulation
 ensure the tumbling is done for the required amount of time
 ensure the powder paint reached desired characteristics
 switch-off the tumbling machine
 carefully remove the barrels from the machine
 move these barrels to area from which the packing and labelling
activities
 Clean the tumbling machine with appropriate tools and aids
 Use the appropriate cleaning chemicals
 Ensure the tumbling machine is ready for the next batch
used
 ratio of chemicals and additives and their impact on the overall
finishing required
process
 various parts of the tumbling machine
 mechanism of tumbling machine operation
 the significance of use of safety gear while operating the mill
 the output of every sub process in the overall powder
manufacturing process
 quality standards as per company’s standards
 various types of materials used to clean the tumbling machine
 how to assemble the mill post cleaning
 disposal techniques
process
 the handling of supplies and tools in safe and sound manner
 the significance of use of safety gear while cleaning the mill
 handling procedures of the barrel
 Writing skills
 Decision Making
 Problem solving

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FUNCTIONAL ANALYSIS – PAINTS AND COATINGS

Occupation  Decorative Paint Application

Occupation  Decorative Paint Application

Occupation  Industrial Paint Application

Job Role  Auto Refinish Painter

Occupation  Decorative and Industrial Paint Application

Occupation  Industrial Paint Application

Occupation  Property Management Operations

Occupation  Industrial Paint Application

Occupation  Industrial Paint Application

Occupation  Decorative Paint Application

Occupation  Decorative Paint Application

Occupation  Production – Powder Coating

Occupation  Production – Liquid Paint

Occupation  Production – Powder Coating

Occupation  Production – Powder Coating

Occupation  Quality Control

Occupation  Sales and Marketing

Occupation  Production – Liquid Paint

Occupation  Production Powder Coating

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