Professional Documents
Culture Documents
MGMT CH 3
MGMT CH 3
MGMT CH 3
and Practice
Planning function
1. Meaning of Planning
What is Planning?
Planning
The dynamic process of making decisions
today about future action
Preparing today for tomorrow (future focus)
The activity that allows managers to determine
what they want & how to get it
A process of deciding what to do & how to do
it before action is required
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Cont’d…
Generally, planning is a selection or choice
among alternative as to:
What is to be accomplished/achieved? (mission, goals or
objectives)
What action should be taken? (the necessary measures to
be taken)
What resources employed? (resources necessary to reach
the goals)
How the end can be achieved/accomplished? (the specific
steps/methods to reach the goals)
3
Cont’d…
Generally, planning is a selection or
choice among alternative as to:
When to achieve it? (the time frame in which it
will be accomplished)
Who is to do it? (the people who will perform the
task)
Where to do it? (the place where the plans or
planning will be implemented)
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Cont’d…
Thus, planning bridges the gap b/n where we are
now & where we want to be
The outcome of the planning function is a plan, a
written document that specifies the course of action
a firm will take
Planning is the systematic process of establishing a
need & then working out the best way to meet the
need, within a strategic framework that enables to
identify priority & determine operational principles
5
Cont’d…
Planning means thinking about the future so
that you can do something about it now
This doesn’t necessary mean that everything
will go according to plan
However, the main perquisites are plan
properly & adjust as required without
compromising the overall purpose
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2. Nature of Planning
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Cont’d…
The primacy of planning
Planning precedes the execution of all other
managerial function
Because all other managerial functions must be
planned if they are to be effective
Example: controlling would be unthinkable
without a planning
Because any attempt to control without a plan is
meaningless
Plans thus furnish the standards of control
Actually, planning & controlling are inseparable
8
Cont’d…
The pervasiveness/universality
of planning
All managers at all levels participate in
planning
However, the character & breadth of
planning varies with each managers
authority
Each & every aspects of human
endeavor has to be planned
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Cont’d…
Planning & information
Basically, no plan exists without
information
To plan managers have to gather
relevant information
Therefore, information is vital for
proper planning
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Cont’d…
Planning is a continuous
process
Planning deals with the future & the
future is full of uncertainties
Hence, planning needs frequent
revision in response to changes in the
internal & external environments of the
organization
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Cont’d…
Planning is a means to an end
Planning is not an end by itself but
it is a means to an end
Planning is an instrument that
pushes people towards the
achievement of objectives
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Cont’d…
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3. Importance of Planning
The combination of a good strategic
framework (arrived at through strategic
planning) & a good operational/action
plan
Provides a clear understanding of what you
need to do in order to achieve your
development goals
Guides you in prioritizing & making decision
Allows you to focus limited resources on the
actions that will benefit your work the most
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Cont’d…
Keeps you in touch with your context-
global, national & local
Provides a tool to help you communicate
your intentions to others
Provides a coherent guide for day-to-day
implementation
Generally, it is important to think about the
benefit of planning
However, there are many excuses for not doing
it & just getting on the work
15
Cont’d…
Sometimes it seems easier not to
plan, because:
Good planning takes time & money, However,
if it is done well, it is worth the investment
It is true that sometimes you can be successful
– if you are lucky, But that can be costly &
confusing, as well as inefficient (poor use of
resources)& ineffectual (no achieving desired
results)
16
Cont’d…
Planning is only useful if people are
committed to implementation-that is true.
But, don’t use this an excuse for not planning,
along the lines of: “no-one ever follows the
plan, so why bother?
It is the role of the leadership in the
organization to make sure that planning is
useful & gets implemented
People implement the plan if they participate
in the planning, as long as it makes sense & is
possible
17
Cont’d…
Provide direction & sense of
purpose
It is trough planning that we can
establish our objective
Plans focus attention on specific targets
It provides direction & a common sense
of purpose
This shared purpose enables both
managers & employees to coordinate,
unite, & guide their actions
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Cont’d…
Reduces uncertainty by anticipating
the future & preparing for change
Planning is based on systematic & careful
forecasts of future states of the economy,
markets, technology, etc. to reduce
uncertainties
Anticipating & preparing for possible future
changes enables managers to control their
environment to some extent
Thus, planning answers “what if” questions in
order to reduce the risk of unpredictable future
through developing alternatives
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Cont’d…
Provides basis for controlling
Standards/controlling mechanisms/ are
developed during planning
It specifies what is to be accomplish &
provides a standard for measuring progress
Forces managers to see the organization
as a system
Planning for one part affects the operations
of the other & the whole organization so far
as parts of an organization are
interdependent
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Cont’d…
Promotes efficiency
Planning provides the opportunity
for a greater utilization of the
available organizational resources-
determination of:
How much resources are necessary to
reach the goals?
How to use these resources?
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Cont’d…
Provides the basis for cooperative
& coordinated effort
Management exists because the
work of individuals & and groups in
organization must be coordinated
This can be done through planning
by defining the objectives of the
organization & the means for their
achievement
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Cont’d…
Develops the ability of managers
The act of planning involves high level of
intellectual activity- deal abstract
&uncertain ideas
Planning makes managers proactive
rather than reactive (make things
happen rather than let things happen)
Planning develops managers ability to
think futuristically & sharpens managers
ability to think critically
23
Cont’d…
Provides guideline for decision
making
Decisions in an organization will be
made in alignment with the plan & in
accordance with desired outcomes
Planning serves as a framework for
decision making- managers think
analytically & evaluate alternatives to
make decisions
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4. Limitation of Planning
It is a difficult & complicated
task
Involves interdependent decisions
Requires patience & commitment
from those who are involved in the
planning process
Affected by rapid changes in
technology, customers, tastes &
preferences
25
Cont’d…
It is expensive & time consuming
Requires much financial, physical, human &
time resources
Thus, collecting of the necessary data,
organizing, analysis & interpreting consumes
much time & other resources
It is affected by external factors
External factors can put strain on the success of
planning
Government intervention- investment, taxation
& labor laws, etc.
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5. Planning Process
As a managerial activity planning
has its own process/series of
steps
These steps are interrelated &
there is no rigid boundary among
these steps
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Cont’d…
1. Establishing objectives
Objective setting is an important first
step in the planning process
Objectives specify the expected results &
indicate what is to be done
Objective can be set after:
Assessing the present situation &
anticipating future conditions
Assessing organizational strengths &
available opportunities
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Cont’d…
Organizational objectives are
arranged in hierarchy:
Objectives for the entire
organization
Objectives for different divisions
Objectives for departments &
units, etc.
However, there must be coherence
& consistency b/n the objectives
29
Cont’d…
2. Developing premises
Planning premises are assumptions about
the environment within which the plan is to
be carried out
Thus, managers have to investigate the
firm’s environment to know factors that
facilitate or impede the attainment of the
objectives
Examining external & internal factors which
affect the performance of the organization
(i.e., SWOT)
30
Cont’d…
The key element of planning at this
stage is forecasting
Because the future is so complex, it
would not be realistic to make detailed
assumption about the future
environment of the plan
Therefore, premises are limited to
assumptions that are critical to plan
(i.e., those that most influence its
operation)
31
Cont’d…
3. Determining alternative
actions
There are several alternative
courses of actions that are available
to a manager to reach a goal
Usually the most common problem
is not finding alternative but
reducing number of alternatives so
that the most promising may be
identified
32
Cont’d…
4. Evaluating alternative courses of action
Having sought out alternative courses,
managers evaluate the benefits &
disadvantages of alternative courses in light of
their weight to goals & premises
Because there are so money alternative
courses in most situations & evaluation can be
extremely difficult
This is a step in planning process that
operation research & computing techniques
have their primary application to the field of
management 33
Cont’d…
5. Selecting a course of action
This is the point at which the plan to
be adopted is chosen or selected
real point of decision-making
The analysis of each alternatives
benefits & disadvantages should
result in determining one course of
action that appears better than the
others
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Cont’d…
6. Converting plans in to
budgeting
Plans will have meaning when they
are changed into numbers
Budgeting is setting important
standards against which plans can
be measured
35
Cont’d…
7. Implementing the plan
After the optimum alternative has been selected,
the manager needs to develop an action plan to
implement it
This is a step where by the entire organization
will be in motion or real operation
Implementation involves determining:
Who will be involved (employee)
What resource will be assigned (other resources
excluding people)
How the plan will be evaluated (procedures)
What look like the reporting procedures
(hierarchy of r/n ships)
36
Cont’d…
8. Controlling & Evaluating the
results
Controlling & evaluating refers to:
Monitoring the progress that is bring
made, evaluating the reported results,
making any necessary modification
The plan may have to be modified since:
the environment constantly change and
the plan itself may not quite “perfect”
during its development
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6. Types of Plan
Plans can be classified on different
bases or dimensions:
Scope/breadth,
time
use (i.e., repetitiveness)
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Cont’d…
1. Scope / breadth dimension
refers to the :
Comprehensiveness of the plan
Level of management where the
plan is formulated
Based on scope/ breadth, plan can be
classified into: strategic, tactical &
operational – hierarchy of plan
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Cont’d…
Strategic plan-
is organization wide plan that is
formulated by top-level management
in consultation with the board of
directors & middle level managers
40
Cont’d…
Characteristics of strategic plan:
It require looking outside the organization for
threat & opportunities
It require looking inside the organization for
strength & weakness
It takes/ covers a relatively long time horizon
(>= 5 years)
It tends to be top management responsibility
It is expected in a relatively general (non-
specific) terms
It serves as a premise for tactical plans
41
Cont’d…
Tactical plan –
Refers to the implementation of
activities & the allocation of
resources necessary for the
achievement of the organization’s
objectives
Example
What is the best pricing policy?
Which market is suitable for marketing
our products?
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Cont’d…
Characteristics of tactical plan:
It is an intermediate plan
It is specific & goal oriented than strategic
plan
It is developed by middle level management
in consultation with lower level management
It supports the implementation of the
strategic plans
It is concerned with shorter time frame (1-5
years)
It serves as a premise for operational plans
It is narrower in scope but more detailed
than strategic plan
43
Cont’d…
Operational plan –
is concerned with the day to day
activities of the organization and
formulated by the lower level
management in consultation with
middle level management
44
Cont’d…
Characteristics of operational plan:
It spells out specifically what must be
accomplished to achieve specific goals
It is concerned with the efficient day to
day use of resources allocated to a
department manager’s area of
responsibility
It has relatively short time frame
(<=1year)
It is the most detailed (specific) &
narrowest plan
45
Cont’d…
Operational plan –
Example
What production technique is best?
What material are needed for
operation?
Unless operational goals are achieved,
tactical & strategic plans will not be
successful- goals will not be achieved
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Cont’d…
2. Time dimension
refers to the periods for which the
planning is intended. Based on the length
of time a plan covers, three type of plans
are identified:
Long range (five years or more)
Medium range (b/n one & five years)
Short-range (one year or less)
47
Cont’d…
Note:
All strategic plans are long range
plans
All tactical plans are medium-
range plans
All operational plans are short
term- range plans
48
Cont’d…
3. Use dimension
refers to the extent to which plans will
be used on a recurring basis, i.e.,
frequently
Based on this dimension, there are two
types of plans:
Standing plan
Single use plans
49
Cont’d…
Standing plans:–
provide an ongoing guidance for performance
recurring activities
They are formulated to be used again &
again for the day to day operations of the
organizations –for repetitive actions
They are valuable under relatively stable
situations
Once established, they allow managers to
conserve time used decision-making of
similar activities
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Cont’d…
Example
A bank can easily approve or reject
loan if criteria are established in
advance to evaluate credit ratings,
collateral assets, etc.
The major types of standing plans
are policies, rules, & procedures
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Exercise
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Cont’d…
Policy
Is a general guide that specifies the
broad parameters within which
organizational members is expected to
operate in pursuit of organizational
goals
Is a general statement or
understanding which guide or channels
thinking & actions in decision- making
to achieve organizational goals
53
Cont’d…
Rules
Spells out specific required actions or
non-action, i.e., action that must be or
must not be taken
Involves allowing no discretion, in a
given situation
56
Cont’d…
Program:
Is a comprehensive plan that coordinates a
complex set of activities related to a major
non-recurring goals
Is a complex of goals, policies, procedures,
rules, task assignments, resources to be
employed & other elements necessary to
carryout a given course of action
Note: single use plan may use standing
plans & other single use plans to be effective
Single use plan = standing plans + single
use plan
A program may be repeated with
modification but not as it is 57
Cont’d…
Project:
Is a plan that coordinates a set of limited
scope activities that are non-recurring goals
Project are the smaller & separate portion of a
program
Each project has limited scope & distinct
directives concerning assignment & time
Each project will become the responsibility of
designed personnel who will be given specific
resources & deadlines
58
Cont’d…
Example: building a warehouse can be taken
as a program
Typical projects might include:
The preparation of layout drawings
A report on labor drawings
Transferring stock from existing facilities to
the new installation
59
Cont’d…
Budget:
Is statement of expected results expressed in
numerical terms
Is a statement of financial resources set
aside for specific activities in a given period
of time
Is a single use plan that commits resources
to an activity over a given period
May be expressed in monetary units, labor
hours, unit of products. Machine hours, etc.
Is also used as a control device
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Reading Assignment
Management By Objective
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Any Questions
?
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