A: Good morning

B:Good morning, can I help you?

A: Yes l've seen a book 6n the catalogue which

interests me. How can I order it?

B: We can order your book together if you want.

A: Thank you.

B: l'll open the catalogue. Can you give me your

reader's card please?

A: Yes, here it is

B: Thank you. I need your reader's card to access your

account. Have you created an account?

A: Yes, I've already created one.

B: Good.So, this is how you do it. To access the

catalogue I click here and I enter the title of your book.

When I find what l'm looking for,l click to select, then I

click on the "reserve" button. After, we can go into

your reservations (vos reservations) to check that the
document has been reserved.

A: okay. How will I know when the book has arrived?

I
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B: You can go to the reception desk in the reading room
to get/collect the document in 45 minutes.
A: 45 minutes? lt's a long time....

B: lt depends where the document is. lt should take

between 10 and 45 minutes. But sometimes it can take
Ionger.....

A: Okay thank you.

B: Do you have another question?

A: No thank you, that's it/all for the moment.

A: Hello. We are American researchers. We are working

on the French revolution. lt's our first time at BnF. How
can we reserve documents?

B: First you have to go to the reception desk to explain

you r resea rch a nd to get a n accred itation to access the
lower garden library which is the research library.

A: How much is it?

B: You can buy an annual pass or a weekly pass or even

daily pass. An annual pass costs thirty Euros and fifty
cents, and a weekly pass is.....

i
A: What are the opening hours?

from 9 to 8 p.ffi., on Mondays it's

B: The LG is open
open from 2-8p.m. and it's closed on Sunday.

A: Can you tell me the way to the lower garden library?

B: From the East hall, go through the grey doors, take

the big escalator, and then pass the turnstile.
A: Have you got computers?

B: of course, you can consultinternet and the catalogue

on the computers in the reading rooms and those at
the bottom of the escalators. Or you can use your own
computer in the reading rooms.

A: ts there Wifi in the reading rooms?

don't need a password. You select the

B: Of course. You
'BNF" network and just click on "accepter".

A: Where can we leave our large bags?

B: At the cloakroom. For small items, they will give you

a plastic case which you can bring into the reading
room.

A: Can I bring water into the Reading rooms?

r)
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B: You can have water in the plastic case, but you can't
put the bottle on the desk. ln the PA reading room, no
food or drink is authorized in the reading rooms at all.

A: Which are the other sites?

B: For your research you can go to Richelieu and

Arsenal.

A: is it far?

B: Not at all, take the underground line L4 until the

station Pyramides to go to Richelieu. To get to Arsenal,
take the bus number 89 and get off at the stop "Pont
M a rie".

A: ls document ordering computerized?

B: Youcan't reserve online. You have to fill in the order

form on the computers which are in the reading room.

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