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Air Conditioner: Dx17Vss Air Conditioning Installation & Service Reference
Air Conditioner: Dx17Vss Air Conditioning Installation & Service Reference
English
these symbols. Failure to heed safety information increases
the risk of personal injury, property damage, and/or product
damage.
WARNING
HIGH VOLTAGE !
dIsConneCt All power before servICIng.
multIple power sourCes mAy be present. fAIlure
to do so mAy CAuse property dAmAge, personAl
Injury or deAth.
WARNING
only personnel thAt hAve been trAIned to InstAll, Adjust, ser-
vICe or repAIr (hereInAfter, “servICe”) the equIpment speCIfIed
In thIs mAnuAl should servICe the equIpment. the mAnufACturer
wIll not be responsIble for Any Injury or property dAmAge ArIs-
Ing from Improper servICe or servICe proCedures. If you servICe
thIs unIt, you Assume responsIbIlIty for Any Injury or property
dAmAge whICh mAy result. In AddItIon, In jurIsdICtIons thAt re-
Index quIre one or more lICenses to servICe the equIpment speCIfIed In
thIs mAnuAl, only lICensed personnel should servICe the equIp-
ImportAnt sAfety InstruCtIons ............................................. 1 ment. Improper InstAllAtIon, Adjustment, servICIng or repAIr of
shIppIng InspeCtIon .............................................................. 1 the equIpment speCIfIed In thIs mAnuAl, or AttemptIng to InstAll,
Codes & regulAtIons .......................................................... 2 Adjust, servICe or repAIr the equIpment speCIfIed In thIs mAnuAl
technology to more efficiently remove heat and achieve the • To prevent exposure to wind, it is Install the unit high
target cooling setting. System may ONLY be installed using recommended to install a baffle enough off the ground
a ComfortNet™ thermostat with model number CTK04AE or plate on the air discharge side of to prevent burying in
the outdoor unit. snow.
newer as part of the digital communicating system. The Com-
• In heavy snowfall areas, select an
fortNet system reduces the number of required thermostat
installation site where the snow
wires, provides additional setup features and enhanced active will not affect the unit.
diagnostics. Due to components using inverter technology, the
air conditioner will not function properly if used with a CTK03,
02 or 01 ComfortNet thermostat.
NOTICE
Should use CTK04AE or newer.
Not approved for use with a CTK01, CTK02, CTK03,
CTK04AD or older.
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RooFtoP installations
1”
If it is necessary to install this unit on a roof structure, ensure
the roof structure can support the weight and that proper
consideration is given to the weather-tight integrity of the roof.
Since the unit can vibrate during operation, sound vibration
installation CleaRanCes transmission should be considered when installing the unit.
• Where a wall or other obstacle is in the path of the out- Vibration absorbing pads or springs can be installed between
door unit’s intake or exhaust airflow, follow the installation the air conditioner unit legs or frame and the roof mounting
space requirements below. assembly to reduce noise vibration.
• For any of the below installation patterns, the wall height
on the outlet side should be 47” or less. eleCtrICAl noIse
The unit should be well grounded so that potential effects of
Wall facing one side
electrical noise from the inverter to surrounding equipment
More than 4” More than 14” can be minimized.
Direction When selecting an installation location, keep sufficient dis-
of air tance from the air conditioner unit and wiring to radios, per-
47” or
less sonal computers, stereos, fluorescent lamp, etc., as shown
in the following figure.
Circuit
Breaker
Side view To Indoor Unit and
Thermostat
Walls facing two sides
More
ore
than 14” Radio, TV 60” or m
ore
60” or m
(In.)
More than 4”
More than 2”
Top view
unit: inch
This unit can be located at ground floor level or on flat roofs.
Improper installation can result in water or refrigerant leakage, If liquid refrigerant does contact your skin or eyes, seek
medical help immediately.
electrical shock, fire, or explosion.
• If refrigerant gas leaks during installation, ventilate the
Meanings of WARNING, CAUTION, and NOTICE
area immediately. Refrigerant gas will result in producing
Symbols:
toxic gas if it comes into contact with fire. Exposure to this
gas will result in severe injury or death.
WARNING . . . . . . . Indicates imminently or potentially
• After completing the installation work, check that the re-
hazardous situation which, if not frigerant gas does not leak throughout the system.
avoided, will result in death or seri- • Do not install unit in an area where flammable materials are
ous injury. present due to risk of explosions that will result in serious
CAUTION . . . . . . . Indicates a potentially hazardous injury or death.
situation which, if not avoided, may • When installing the unit in a small room, take measures to
keep the refrigerant concentration from exceeding allowable
result in minor or moderate injury. It
safety limits. Excessive refrigerant leaks, in the event of an
may also be used to alert against
accident in a closed ambient space, could result in oxygen
unsafe practices.
deficiency.
NOTICE . . . . . . . . . Indicates situations that may result • Always follow EPA regulations. Never burn refrigerant, as
in equipment or property-damage Poisonous gas will be produced.
accidents only.
While these items will not cover every conceivable situation, WARNING
they should serve as a useful guide. To avoid possible explosion, use only returnable (not dispos-
able) service cylinders when removing refrigerant from a
system.
WARNING
• Ensure the cylinder is free of damage which could lead to a
To avoid possible injury, explosion or death, practice safe leak or explosion.
handling of refrigerants. • Ensure the hydrostatic test date does not exceed 5 years.
• Ensure the pressure rating meets or exceeds 400 psig.
When in doubt, do not use cylinder.
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certified for the type of refrigerant use. including plastic packing materials used for transportation
• Store cylinders in a cool, dry place. Never use a cylinder as will result in injuries or death by suffocation.
a platform or a roller. • Only qualified personnel must carry out the installation
work. Installation must be done in accordance with this
installation manual. Improper installation could result in
Refrigerant Lines
CAUTION
The compressor PVE oil for R-410A units is extremely sus-
ceptible to moisture absorption and could cause compressor
failure. Do not leave system open to atmosphere any longer
than necessary for installation.
English
Liquid Line Maximum
vertical
Suction Line elevation
of 90 ft.
Trap Construction
LONG RADIUS
STREET ELL
45°
ELL
45° *Included pressure losses of any elbows, bends, etc.
STREET (See page #13 for calculations)
SHORT RADIUS ELL
STREET ELL
CAUTION
Operating the compressor with the suction valve closed will
cause serious compressor damage - such damage is not covered
by our warranties.
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Air conditioner liquid and suction valves are closed to contain undersIzed wIres Could CAuse poor equIpment
the charge within the unit. The unit is shipped with the valve performAnCe, equIpment dAmAge or fIre.
stems closed and caps installed. Do not open valves until
the indoor coil and line set is evacuated.
WARNING
CAUTION to AvoId the rIsK of fIre or equIpment dAmAge, use Copper
ConduCtors.
prolonged operAtIon At suCtIon pressures less thAn 20 psIg
for more thAn 5 seConds wIll result In overheAtIng of the Com-
pressor And mAy CAuse permAnent dAmAge to It.
CAUTION
1. Connect the vacuum pump with 250 micron capability groundIng requIred!
to the service valves. AlwAys InspeCt And use proper servICe tools. lACK of InspeC-
tIon or Improper tools mAy CAuse equIpment dAmAge or personAl
2. Evacuate the system to 500 microns or less using
Injury. All dIsConneCted groundIng devICes must be reCon-
suction and liquid service valves. Using both valves
neCted before InstAllIng or servICIng. multIple Components of
is necessary.
thIs unIt mAy ConduCt eleCtrICAl Current; these Are grounded.
3. Close pump valve and hold vacuum for 10 minutes. If servICIng the unIt, Any dIsConneCtIon of groundIng wIres,
Typically pressure will rise during this period. sCrews, strAps, ClIps, nuts or wAshers used to Complete the
• If the pressure rises to 500 microns or less and ground must be returned to theIr orIgInAl posItIon And prop-
proceed to start-up.
• If pressure rises above 500 microns moisture and/ NOTICE
or noncondensibles may be present or the system • never InstAll A phAse-AdvAnCIng CApACItor. As thIs unIt Is
may have a small leak. Return to step 2: If the same equIpped wIth An Inverter, InstAllIng A phAse-AdvAnCIng CApACI-
result is encountered check for leaks as previously tor wIll not only deterIorAte power fACtor Improvement ef-
indicated and repair as necessary then repeat feCt, but Also mAy CAuse CApACItor AbnormAl heAtIng ACCIdent
evacuation. due to hIgh-frequenCy wAves.
• If pressure rises above 500 microns, a leak is pres- • do not ChAnge the settIng of the proteCtIon devICes. If the
ent. Check for leaks as previously indicated and pressure swItCh, thermAl swItCh, or other proteCtIon devICe
Is shorted And operAted forCIbly, or pArts other thAn those
repair as necessary then repeat evacuation.
speCIfIed by dAIKIn Are used, fIre or explosIon Could result.
• do not ConneCt the ground wIre to suCtIon lIne, sewAge pIpes,
lIghtnIng rods, or telephone ground wIres.
overCurrent proteCtIon
The inverter control system software provides sufficient time
delay to protect from overcurrent conditions and permit the
compressor and fan motors to adjust their rotational speed.
Screw
Round crimp- Low Voltage Connections
style terminal
A The unit is designed to work as part of a fully communicating
Flat washer
Round Good
HVAC system, utilizing a ComfortNet™ CTK04 thermostat,
crimp-style ComfortNet compatible indoor unit, and up to four wires. Route
Screw
terminal control wires through the low voltage port and terminate in ac-
Flat washer
cordance with the wiring diagram provided inside the top plate.
Round crimp-
style terminal Tie high voltage wire with
clamp material (accessory)
Wrong
Arrow view A
• When connecting the connection wires to the terminal block
using a single core wire, be sure to curl the end of the lead.
Improper work may cause heat and fires.
Good Wrong
Good Wrong
LOW HIGH
• Use the following method when installing a single core wire. VOLTAGE VOLTAGE
Screw Flat
washer
Voltage Ports
NOTE: The communicating thermostat is able to search and
A single core wire identify the indoor and outdoor units when power is applied to
the system. Refer to the communicating thermostat’s instal-
B Arrow view B
lation instruction manual for more information.
Connect low voltage communication wires (1, 2) to low volt-
• Make sure to apply the rated voltage of 208/230V for the age pigtail provided.
unit.
• A power circuit (see the following table) must be provided Communication Wiring
for connection of the unit. This circuit must be protected
with the required safety devices. NOTE: A removable plug connector is provided with the
control board to make thermostat wire connections. This
plug may be removed, wire connections made to the plug,
and replaced. It is STRONGLY recommended that you do not
connect multiple wires into a single terminal.
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English
Never connect the power wiring to communication terminal. • Data line terminal #1 from outdoor unit must connect
(1, 2, R, C) to terminal #1 on indoor unit and thermostat and data
line terminal #2 from outdoor unit must connect to
Allowable
terminal #2 on indoor unit and thermostat. Verify wires
Maximum CTK04
Length
1 2 R C Thermostat are not reversed.
125 Ft.
Compatible
1 2 R C Furnace/A-coil/Blower
Integrated Control Module
250 Ft.
Compatible AC
1 2 R C Integrated Control Module
System Wiring
Additional Charge for (in case of 3/8” liquid line) ft. x 0.6 oz.
liquid line (C)-1
=
(in case of 1/4” liquid line) ft. x 0.23 oz.
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Factory Charge
Factory Charge
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English
30-40 3 - 3 - against the rolled lip.
40-50 4 - 4 -
Equivalent length calculation
50-60 5 - 5 -
NOTE: The following table lists the equivalent length gained
60-70 5 - 6 - from adding bends to the suction line. Properly size the suc-
70-80 6 - 7 - tion line to minimize capacity loss.
CAUTION
OPEN THE LIQUID VALVE FIRST!
If the suction service valve is opened first, oil from the com-
pressor may be drawn into the indoor coil, restricting refriger-
ant flow and affecting operation of the system.
CAUTION
POSSIBLE REFRIGERANT LEAK!
To avoid a possible refrigerant leak, open the service valves
until the top of the stem is 1/8” from the retainer.
CAUTION
Ensure valves are open and additional charge is added per
chart before applying power.
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NOTICE
On initial power start-up, the outdoor unit will display code
E11, signaling that initial SYSTEM test must be run. Follow
the ComfortNet™ setup screen to enter application-unique
information. See ComfortNet thermostat manual for detailed
information.
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English
5. Enter Installer password. (The password is the Date
Code located on the thermostat and is available
by entering the “EQUIPMENT STATUS” menu and
scrolling to the bottom.)
Indoor Unit
Outdoor Unit
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SYS SETUP1
SYS SETUP2
EQUIP TEST
Cool Set-up
11. Allow the system test to run for its duration (10-15
Outdoor Unit
minutes). “EQUIP TEST” screen will show the system
test is “ON” once selected.
System test will operate the outdoor unit and the indoor
unit through a series of startup tests.
Please proceed to the next step and allow for startup
tests to complete. Do not interrupt power to outdoor
unit, indoor unit, or thermostat during system test.
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English
Step 4. Set Thermostat to CHARGE MODE
If required additional charging amount cannot be charged to
the system without operation, then use this “CHARGE MODE”.
Please follow the following sequence to enter CHARGE
MODE.
CHARGE MODE allows for charging of the system. System
operates for a duration of approximately one hour while the
equipment runs at full capacity. After one hour, the CHARGE
MODE ends and the system resumes normal thermostat
operation.
Before starting the CHARGE MODE, turn off the electric
heater.
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Indoor Unit
Outdoor Unit
SYS SETUP1
SYS SETUP2
EQUIP TEST
Cool Set-up
18
English
8. Select “ON”. Press “DONE” to initiate CHARGE MODE.
Outdoor Unit
If charging is not complete after 1 hour, repeat 7. and 8.
Refer to STEP 5 and STEP 6 for refrigerant charge
level adjustment.
System will then run for 1 hour and either return to
cooling mode.
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NOTE: Charging equipment must use dedicated PVE oil SATURATED LIQUID SATURATED LIQUID
gauges and hoses. PRESSURE TEMPERATURE PRESSURE TEMPERATURE
CHART CHART
1. Purge gauge lines. LIQUID LIQUID
R-410A R-410A
2. Connect service gauge manifold to liquid base valve PRESSURE PRESSURE
°F °F
service ports. PSIG PSIG
3. Convert the liquid pressure to temperature using a 200 70 325 101
210 73 355 108
temperature/pressure chart.
220 76 375 112
4. Temporarily install a thermometer on the liquid line at 225 78 405 118
the liquid line service valve. 235 80 415 119
Ensure the thermometer makes adequate contact and 245 83 425 121
is insulated for best possible readings. 255 85 435 123
265 88 445 125
5. Subtract the liquid line temperature from the converted
275 90 475 130
liquid pressure to determine subcooling. 285 92 500 134
6. Before starting the subcooling adjustment, make sure 295 95 525 138
the outdoor ambient temperature is in a below range 305 97 550 142
and the unit is operating at 100% capacity.
If the unit is operating at 100% capacity which is ready
for charge by subcooling, seven segments will light up
as “cha”.
But, if the unit is not operating at 100% capacity which
is not ready for charging, seven segments will flush
as “cha”.
7. If the system subcooling is not within the range
as shown in the following table, adjust subcooling
according to the following procedure.
a. If subcooling is low, add charge to adjust the
subcooling as specified in the following table.
b. If subcooling is high, remove charge to lower the
subcooling to below charging table value.
Charging Table
OD Ambient
< 65 °F 65°F to 105°F > 105 °F
Temp (degF)
1.5 T - 10 ±1°F
Subcooling Weigh in 2.0 T - 12 ±1°F Weigh in
(degF) Charge 2.5 T - 10 ±1°F Charge
3.0 T - 10 ±1°F
Note: Subcooling information is valid only while the unit is operating at
100% capacity or 100% of compressor speed in CHARGE MODE.
Compressor speed is displayed under STATUS menu in the thermostat.
NOTE: Not more than 3/8 lb. (6 oz.) of refrigerant be added
to the system at a time to achieve the target subcooling. It is
recommended adding 1 oz. refrigerant each time, then wait
10 minutes to stabilize the system.
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English
the outdoor temperature reaches 100°F. BOOST MODE can
be disabled and enabled and the activation temperature ad-
justed in “BOOST TEMP” menu using the following procedure:
Sun 2018
21
Indoor Unit
Outdoor Unit
SYS SETUP1
SYS SETUP2
EQUIP TEST
Cool Set-up
22
BOOST MD: ON
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BOOST TEMP: Always On
Outdoor Unit
OFF
ON
BOOST MD: ON
Outdoor Unit
Always On
70F
75F
23
24
English
1. On the “HOME” screen, select “MENU”.
Sun 2018
25
Indoor Unit
Outdoor Unit
SYS SETUP1
Menu
EQUIP TEST
Cool Set-up
26
English
NOISE DOWN LEVEL: 3
OFF
ON
NOTE:
“NOISE DOWN LEVEL” is initiated by user’s setting.
(“LEVEL” “1”, “2” or “3”. Default is “LEVEL” “2”. “LEVEL” “3” is
the most quite.)
NIGHT MODE start time can be adjusted up to +4 hours per
hour from default setting. Also ended time can be adjusted
up to -4 hours per hour from default setting. Default time is
determined by outdoor unit inner clock and logic. Adjustment
of start/end may be needed for some region and time zone.
If during operation the capacity demand is high, then the
night mode function will be temporary off by capacity prior-
ity function to return the room temperature to the set point.
(Default is ON)
27
The ComfortNet™ system permits access to additional sys- CRM Compressor Reduction Mode
tem information, advanced set-up features, and advanced RAD Requested and Actual % Demand
diagnostic/troubleshooting features. These advanced features
RAF Requested and Reported ID CFM
are organized into a menu structure. See the “AIR CONDI-
TIONER ADVANCED FEATURES MENU” section for the Outdoor Air Temperature
ATOF
menu layout. and Outdoor Fan RPM
Discharge Temperature
Directions to Air Conditioner Advanced Feature Menus DCT
and Outdoor Coil Temperature
Press “MENU”, scroll down and press “COMFORTNET USER DLT Outdoor Liquid Temperature
MENU”. Enter the date code (password) when prompted. The
date code is printed on the back of the thermostat; or press Pressure Sensor and Outdoor Suction
PSDST
Temperature
“MENU > EQUIPMENT STATUS” and scroll down to find the
date code. After you enter the password, select “COMFORT-
NET USER MENU”, answer “YES” to the following menu and Time Stamp: Provides compressor run time in hours.
select “AIR CONDITIONER” to view the system menus. Mode: Current system operational mode (cooling, cool-
ing startup, oil return, STOP).
28
English
the outdoor air temperature as well as the outdoor fan speed
required airflow. A one (1) minute OFF delay at 100%
(RPM).
of the cooling airflow.
Discharge Temperature and Outdoor Coil Temperature:
Displays the discharge temperature and outdoor coil tem- 100% CFM 100% CFM
perature sensor readings. 50% CFM
OFF
OFF
Outdoor Liquid Temperature: Displays Outdoor liquid tem- 1/2 min 1 min
29
STATUS
SUBMENU ITEM COMMENTS
Time Stamp (TS) Provides compressor run time in hours.
Current system operation mode (COOLING, COOLING STARTUP, OIL RETURN,
Mode (MD)
STOP).
Displays ON or OFF status. ON indicates that the reduction mode is operating and
Compressor Reduction Mode
the compressor is running at a lower speed than the cooling load would normally
(CRM)
require.
Requested and Actual % Demand Displays a 0-100% value, based on a ratio of the requested cooling demand to what
(RAD) the system is actually providing.
Requested and Reported ID CFM
Compares the indoor airflow to what the indoor equipment has reported.
(RAF)
Outdoor Air Temperature and
Displays the outdoor air temperature as well as the outdoor fan speed (RPM).
Outdoor Fan RPM (ATOF)
Discharge Temperature and
Displays the discharge temperature and outdoor coil temperature sensor readings.
Outdoor Coil Temperature (DCT)
Outdoor Liquid Temperature
Displays the outdoor liquid temperature sensor reading.
(DLT)
Pressure Sensor and Suction Displays the pressure sensor reading which is taken slightly upstream of the suction
Temperature (PSDST) accumulator and outdoor suction temperature sensor reading.
30
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Same Level, Outdoor Lower, or door unit is more than 15 ft. below the indoor unit,
VERTICAL RISE
Indoor Lower select “OUTDOOR LOWER”. If the outdoor unit
is more than 15 ft. above the indoor unit, select
“INDOOR LOWER”.
“BOOST MD” turns BOOST MODE OFF or ON.
BOOST MODE (“BOOST MD”) ON or OFF BOOST MODE is ON by default. See BOOST
MODE section of this manual for more details.
BOOST TEMP adjusts the activation temperature
BOOST MODE TEMPERATURE Always ON, 70, 75, 80, 85, 90,
from 70°F to 105°F. An “Always ON” option is also
(BOOST TEMP) 95, 100, 105°F
available to permanently engage BOOST MODE.
NIGHT MODE is OFF by default. See NIGHT
NIGHT MODE (NIGHT MD) ON or OFF
MODE section of this manual for more details.
NOISE DOWN LEVEL adjusts the noise level. 3 is
NOISE DOWN LEVEL 1, 2, or 3
the most quiet level.
-2Hour, -1Hour, Standard, NIGHT MODE START adjusts the time to start for
NIGHT MODE START
+1Hour, +2Hour NIGHT MODE.
-2Hour, -1Hour, Standard, NIGHT MODE END adjusts the time to end for
NIGHT MODE END
+1Hour, +2Hour NIGHT MODE.
CAP PRIORITY is ON by default. If during operation
the capacity demand is high, then the night mode
CAPACITY PRIORITY
ON or OFF function will be temporarily overridden by the cap
(CAP PRIORITY)
priority function to return the room temperature to
the set point.
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01_EN_3P515859-1B.indd 33
WiRing diagRam
33
R6T THERMISTOR (SUCTION)
R7T PTC THERMISTOR
SEG1~SEG3 7-SEGMENT DISPLAY(A2P)
S1NPL PRESSURE SENSOR (LOW)
S1PH PRESSURE SWITCH (HIGH)
V1D, V2D DIODE
V1T, V2T IGBT
V1R, V3R IGBT POWER MODULE
V2R DIODE BRIDGE
X1M TERMINAL BLOCK
X41A RAM MONITOR
X52A CONNECTOR (SHARE DATA)
Z1C~Z3C FERRITE CORE
Z1F, Z2F NOISE FILTER
THE POSITION OF
COMPRESSOR 2. THE POSITIONS OF THE SELECTOR SWITCHES (DS1, DS2)
NOTE 1. :TERMINAL
TERMINAL :TERMINAL BLOCK INDICATE FACTORY SETTING.
THE ENTRANCE :CONNECTOR REFER TO THE SERVICE MANUAL IN DETAIL.
OF WIRE :FIELD WIRING 3. SYMBOLS SHOWS AS FOLLOWS BK:BLACK RD:RED WH:WHITE
:NOISELESS GROUND YL:YELLOW GR:GREEN BR:BROWN PU:PURPLE
:PROTECTIVE GROUND 4. USE COPPER CONDUCTORS ONLY.
5. CLASS 2 WIRE.
6. THIS CONNECTOR IS FOR CONNECTING THE COMPRESSOR
CRANKCASE HEATER (OPTIONAL ACCESSORIES).
7. WHEN OPERATING, DO NOT SHORT CIRCUIT FOR PROTECTION
DEVICE (S1PH).
3D111899-1C DX17VSS181·241·301·361AA
Wiring is subject to change. Always refer to the wiring diagram on the unit for the most up-to-date wiring.
1/16/2018 14:35:12
English
Capacitor
WARNING
Avoid contact with the charged area.
• Never touch the charged area before confirming that the residual voltage is 50 volts or less.
1. Shut down the power and leave the control box for 10 minutes.
2. Make sure to touch the Earth ground terminal to release the static electricity from your body (to prevent
failure of the PC board).
3. Measure the residual voltage in the specified measurement position using a VOM while paying attention not to
touch the charged area.
4. Immediately after measuring the residual voltage, disconnect the connectors of the outdoor unit’s fan motor.
(If the fan blade rotates by strong wind blowing against it, the capacitor WILL BE CHARGED, causing the
danger of electrical shock.)
C-
C+
Capacitor Voltage
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Repeated stop/start
OD SSV SH > 20F
OD SSV SH < 4F
No switch cooling
X IN ANALYSIS GUIDE INDICATE
Stop operation
LSV SC > 12F
Weak cooling
LSV SC < 4F
“POSSIBLE CAUSE”
Noise
English
Liquid stop valve does not fully open X X X X X X X X X X
Suction stop valve does not fully open X X X X X X
Line set restriction X X X X X X X X X X
Line set length is too long X X X X X
Blocked filter-dryer X X X X X X X X X X
ID EEV coil failure X X X X X X X X X X X X X X X X X
ID EEV failure X X X X X X X X X X X X X X X X
High Pressure switch failure X
Pressure sensor failure X X X X X X X
Suction temp sensor failure X X X
Discharge temp sensor failure X X X X X X X X X
Coil temp sensor failure X X X X X X X X
Liquid temp sensor failure
Ambient temp sensor failure X X X X X X X
OD recirculation X X X X X X X
ID recirculation X X X X X X X X
Dirty OD Heat-exchanger X X X X X X X
Dirty ID Heat-exchanger X X X X X X X X X
Outdoor Ambient temp is too high X X X X X X X X
Outdoor Ambient temp is too low X X X X X X X X X
ID suction temp is too high X X
ID suction temp is too low X X X X X X X X X
Mixture of non-condensible gas X X X X X X X X X X
OD fan motor failure X X X X X X X X X
Over charge X X X X X X X X X X
Under charge X X X X X X X X X
Leak X X X X X X X X X X X
OD Control Board Failure X
ID Failure X X X X X X X X X X X X X X X X X X
Compressor failure X X X X X X X X X X
Compressor and Gas furnace are operating at the same time X
Low ID CFM X X X X X X X X X
Outdoor Normal Temperature Operating Range: 67-115°F / Indoor Normal Temperature Operating Range: 65 - 85°F
35
• Blocked/restricted condenser coil and/ • Check and clean condenser coil and/or lines
or lines • Check the opening of stop valve, should be full open;
• Stop valve not completely open Repair/replace if needed
This error indicates the equipment • Overcharge • Check refrigerant charge level; Adjust if needed
HI PRESSURE C
13 E13 is experiencing frequent high pres- • Outdoor fan not running • Check outdoor fan motor & wiring; Repair/replace if
(C = CRITICAL)
sure faults. • High pressure switch (HPS) inoperable needed
• Faulty indoor EEV coil • Check indoor EEV; Replace if needed
• Faulty indoor EEV • Check indoor EEV coil; Replace if needed
• Faulty control board • Replace control board if necessary
• Blocked/restricted condenser coil and/ • Check and clean condenser coil and/or lines
or lines • Check the opening of stop valve, should be full open;
This error indicates the equipment
• Stop valve not completely open Repair/replace if needed
is experiencing frequent high pres-
• Overcharge • Check refrigerant charge level; Adjust if needed
HI PRESSURE M sure faults. Control has determined
14 - • Outdoor fan not running • Check outdoor fan motor & wiring; Repair/replace if
(M = MINOR) continued operation is acceptable.
• High pressure switch (HPS) inoperable needed
This indicates they may be a prob-
• Faulty indoor EEV coil • Check indoor EEV; Replace if needed
lem with the equipment.
• Faulty indoor EEV • Check indoor EEV coil; Replace if needed
• Faulty control board • Replace control board if necessary
• Outdoor fan motor not connected properly • Check wiring from Outdoor fan motor to control board;
Indicates the control board may
18 E18 OD CTRL FAIL2 • Faulty control board Repair if needed
need to be replaced.
• Electrical Noise • Replace control board if necessary
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English
of range.
Control determines that its compres- • Check memory card data vs. air conditioner model
• Memory card not correct
40 E40 COMP MISMATCH sor requirement is different than the • Verify control board size vs. air conditioner model; Re-
• Control board mismatch
compressor capability. place control board if necessary
• Refrigerant leak • Test for system leaks using leak test procedure
The control has detected a low • Low refrigerant charge • Check refrigerant charge level; Adjust if needed
41 E41 LOW REFRIGERANT
refrigerant condition. • Thermistors inoperable or not properly • Check the connection to thermistor; Repair/replace if
connected needed
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The control has detected if the • Check the connection to suction thermistor; Repair/re-
• Suction thermistor inoperable or not prop-
56 E56 SUCT TEMP FAIL Outdoor Suction Temperature Sensor place if needed
erly connected
is out of range. • Check the obstruction inside duct work.
• Failed indoor blower motor • Check ID fan motor wiring and connectors; Repair/replace
Estimated airflow from motor is lower
B9 Eb9 LOW ID AIRFLOW • Indoor fan motor not properly connected if needed
than the airflow requirement.
• Too much static pressure • Check ID fan motor; Replace if needed
Control board does not have the nec- • Air conditioner is wired as part of a com-
D0 Ed0 NO NET DATA essary data for it to properly perform municating system and integrated control • Replace control board if necessary
its functions. module does not contain any shared data.
The memory card data has been • Shared data on memory card has been • Verify shared data is correct for your specific model;
D4 Ed4 INVALID MC DATA
rejected. rejected. Repopulate data if required
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English
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Red Communications LED 1 Flash Communications Failure • Unknown packet is received • Depress learn button
(H1P)
• Control power up
2 Flash Out-of-box reset • None
• Learn button depressed
Rapid Flashing Nominal network traffic • Control is “talking” on network as expected • None
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English
DISPLAY
The display consists of 3 digits.
OFF
ON
MODES
There are 5 modes which can be accessed using the setting display:
“FAULT CODE, FAULT HISTORY, MONITORING, SETTING MODE 1” and “SETTING MODE 2”.
To enter any of these modes, use the schemes shown in this section. Each mode has its own
corresponding “Screen #” within the display itself which allows the user to navigate and use the
features. (Example: The Fault Code is accessed and displayed from
“Screen Zero” of the 7-segment display. The Fault History is accessed and display using “Screen
One” of the display, etc.)
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This mode will allow the user to see the six most recent system faults.
For a list of the fault codes, please see the TROUBLESHOOTING tables in this document.
English
< SCREEN 0 >
Press RECALL.
Press RECALL.
Press RECALL.
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Press RECALL
to increase the value.
Press RECALL.
Press
RECALL.
Press RECALL.
Item number
Display flickers
at 1 second
Press TEST
intervals.
to confirm the setting.
Value
Press RECALL.
Press RECALL.
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Blink interval:
English
< SCREEN 2 > 0.4 sec. On - 0.4 sec. Off
Press RECALL
to increase the value.
< Changing Setting Display >
Press RECALL
Press RECALL. to increase the value.
Press TEST.
Press
RECALL.
Press RECALL.
Press
RECALL.
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Press RECALL
to increase the number.
< Changing setting display >
Press RECALL.
Press RECALL.
Press TEST.
Press
RECALL.
Press RECALL.
Press
RECALL.
Press RECALL.
Press RECALL.
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Setting
Contents Notes
No.
English
Setting
Contents Notes
No.
Setting
Contents Notes
No.
0: Stop
1: Cooling Start-up
2 Operation code
3: Oil Return Operation
6: Cooling Operation
unit: %
4 % Demand
(Cut off the decimal first place)
unit: %
5 Act % demand
(Cut off the decimal first place)
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English
stalled as dust and lint will build up on internal parts resulting WARNING
in loss of efficiency, equipment damage and possible fire.
HIGH VOLTAGE!
An indoor air filter must be used with your comfort system. dIsConneCt All power before servICIng.
A properly maintained filter will keep the indoor coil of your multIple power sourCes mAy be present. fAIlure
comfort system clean. A dirty coil could cause poor operation to do so mAy CAuse property dAmAge, personAl
and/or severe equipment damage. Injury or deAth.
You may want to ask your dealer about high efficiency filters. Likewise, it is important to keep the outdoor coil clean. Dirt,
High efficiency filters are available in both electronic and non- leaves, or debris could also restrict the airflow. If cleaning of
electronic types. These filters can do a better job of catching the outdoor coil becomes necessary, hire a qualified servicer.
small airborne particles. Inexperienced people could easily puncture the tubing in the
coil. Even a small hole in the tubing could eventually cause
Compressor a large loss of refrigerant. Loss of refrigerant can cause poor
The compressor motor is hermetically sealed and does not operation and/or severe equipment damage.
require additional oiling. Do not use an air conditioner cover to “protect” the outdoor
motors unit during the winter, unless you first discuss it with your
dealer. Any cover used must include “breathable” fabric to
Indoor and outdoor fan motors are permanently lubricated avoid moisture buildup.
and do not require additional oiling.
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Date: _________________________________________
Model Number: _________________________________________
Serial Number: _________________________________________
Technician: _________________________________________
Pre Start-Up
(Check each item as completed)
Verify the job site voltage agrees with the unit serial plate.
Verify proper clearance around the unit for safety, service, maintenance and proper unit operation.
Verify proper weatherproofing of all ductwork, roof curbs and electrical connections.
Verify gas pressure to the unit is within the range specified on the serial plate.
Check to ensure that all fan blades and wheels are secure.
Check unit wiring to ensure it is not in contact with refrigerant piping or sharp metal edges.
Verify that the outdoor unit has been energized for 2 hours.
Verify the installation of the thermostat. The CTK04AE or newer is the only approved thermostat
for the unitary inverter unit.
3/2015
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ELECTRICAL
Supply Voltage L1 - L2
English
BLOWER EXTERNAL STATIC PRESSURE
Return Air Static Pressure IN. W.C.
Supply Air Static Pressure IN. W.C.
Total External Static Pressure IN. W.C.
Air Flow CFM
TEMPERATURES
Outdoor Air Temperature DB WB
Return Air Temperature DB WB
Cooling Supply Air Temperature DB WB
PRESSURES
Suction line PSIG °F
Superheat / Subcooling °F
Liquid line PSIG °F
Outdoor Unit
Start-Up
(Fill in the blanks
from the
Status Screen
on the
CTK04 Thermostat)
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