MBA 3.

5year(5th sem)

Training Intervention in Job Skill

Submitted to:
Ma’am Ambreen
Submitted by:
Namrah ikram

Emotional intelligence
Training Manual
 Table of content

Session 1
Welcome and introduction
Session 2
Relationship management
Session 3
Name Game

SESSION 1:
OPENING AND WELCOME
 Welcome the participants
 To introduce the objective and methodology of
workshop
 To explain the objectives
OBJECTIVE
Delegates to share some information about
themselves with their team members.
TRAINING MATERIAL
Flip chart or whiteboard
Timing
Explaining the Exercise
8 minutes
Activity:
2 minutes for each delegate
METHODOLOGY
Welcome the participant and introduce yourself.
ICE BREAKER
This activity is an excellent choice for new
teams or as an icebreaker at small events. It
will encourage participants to share
information about themselves with others
in a way that encourages intimacy and
group cohesion.
Start with a flip chart with these questions
on it:

 What was the happiest moment in your

life?
 What motivates you to get up in the
morning?
 Who is the most important person in
your life?
Randomly select one participant to answer
the questions on the board, and tell them
they have 2 minutes to go into as much
detail as possible. Instruct the other
participants not to ask questions or
interrupt during those 2 minutes, then
move on to the next participant.
At the end, pose these questions to get a
good discussion started:

 Did this activity help you to know your

team members better?
 Would it be helpful to share some
personal information with those that we
work closely with?
Completing this exercise will likely result in
you feeling more connected and
comfortable with the other participants,
and help you learn how to read emotions in
others and listen attentively.

SESSION 2:
RELATIONSHIP MANAGEMENT
LEARNING OBJECTIVE
Ability to use awareness of your emotions
and emotions of others to manage
interactions successfully.
Timing
Explaining the Exercise:
7 minutes
Activity:
15 minute for each delegate
TRAINING MATERIAL
Blank paper
Marker
METHODOLOGY
The worksheet opens with the following
instructions:
  Write the names of three of the most
important people in your life.
 Think about what you know about each
person and list two traits, hobbies, or
features of each of them (e.g., someone
runs marathons and tells funny jokes).

Finally, the worksheet provides a tip if

you’re having trouble:

If you had trouble listing something about

the people in your life, you may want to pay
more attention to those around you.
OUTCOME
After doing this activity you will learn
something unique or personal about the
individuals in your life that can help you to
maintaing caring and positive relationships.
SESSION 3:
NAME GAMING
LEARNING OBJECTIVE
Will help them stay open-minded and
attentive to emotions – both their own
emotions and the emotions of others.
TIMING
Explaining the Exercise:
5 minute
Activity
20 minute for each delegate
TRAINING MATERIAL
Blank paper
Marker
METHODOLOGY

write out two names: the teen or pre-teen’s

own name, and the name of a friend or
family member who has influenced their
life.
In the first space, the user should write out
each letter of their name in a vertical
format. Next, they will note an adjective
that describes one of their positive traits for
each letter of their name.
For example, if your name is Jane Doe, you
might write:
J – Joyful
A – Assertive
N – Nice
E – Energetic
D – Delightful
O – Optimistic
E – Even-tempered
The user should complete their own name,
then do the same for the person who has
influenced their lives.

OUTCOME
Completing this worksheet will help you to
start thinking about themselves, their
personality, and the traits and
characteristics of others. This will help them
stay open-minded and attentive to
emotions – both their own emotions and
the emotions of others.