Booking

Book Flight

Notify
Customer to Flight
Start Again Cancel F
24 hours

Search Flights Evaluate

based on Flights within Book Hotel
Customer Customer
Request Criteria
Package Present Update Hotel
Flights and Flights and Customer
Hotel Rooms Hotel Rooms Record Cancel H
for Customer Alternatives to (Request
Receive Customer Search Hotel Evaluate Hotel Review Customer Cancel Request Cancelled) Request
Flight and Hotel Rooms based Rooms within Cancelled
Room Reservation on Customer Customer
Request Request Criteria 24 Hours
Update Credit Card Information

Request Credit Update Credit

Card Information Card Info
from Customer
Customer make
Selection

Handle Compensation

Up
Cus
Re
Booking Flight Hotel

Handle Booking Error

Flight

Booking
Error 1

Hotel
 Reservation
Cancel Flight Completed

Cancel Hotel Charge Credit

Card
Booking
Successfully
Completed

Retry Limit
Exceeded?
Notify
Customer
Yes
Invalid Credit
Card
Booking Booking
Update No Not Completed
Customer
Record

Retry Limit
t Exceeded?

Yes Notify
Customer
Booking
Booking Failed Booking
Error 2
Error 2
el
No